Levels and Types of HRP – Forecasting Demand for employees Forecasting supply for employees Balancing supply and demand considerations HRP Model, Rightsizing Recruitment and Selection Process: Definition and concept of Recruitment Factors Affecting Recruitment – Sources of recruitment– Information technology and HR recruiting on the net (e Recruitment) Methods and Techniques of recruitment Selection Process Person Job Fit Person Organization Fit –Elements of Selection Process Steps in the Selection Procedure – Various types of Tests – Selection Interview: Methods and Process (including reference check and medical examination) Placement and induction Competency testing systems Performance and Potential Appraisal: Concept of performance management and performance appraisal Objectives of Performance Appraisal The Appraisal Process Traditional Methods and Modern Methods of Appraisal, (including MBO, 360 degree, Assessment Centre, Balance Scorecard, etc) – Appraisers: Manager / supervisor, Self, Subordinate, Peer, Team and CustomerPitfalls in Performance Appraisal – Potential appraisal Employee Training and Management Development: Importance and objectives Distinction between Training and Development – Principles of Learning – eLearning, Competency Mapping – Assessment Center, Types of training and development – Training need analysis Systematic approach to Training and Development – Evaluation of Training Managing Careers: Concept – Career stages Career Anchors – Career Development Cycle – Benefits of career planning to individual as well as organization Internal mobility: promotions, transfers, Separation and Succession planning, downshifting. Compensation Management: Objectives Methods of Job evaluation – Factors determining compensation and pay rates – Current trends in compensation Pricing managerial and professional jobs. Minimum wages Act, Types of pay structures
Wage and Salary Administration Nature and Purpose Minimum Wage, Fair Wage, Living Wage Basic Kinds of Wage Plans Elements of a Good Wage Plan, Rewards and Incentives Shortterm Plans Longterm Wage Incentive Plans Requisite Guidelines for Effective Incentive Plans Non monetary Incentives Employee Stock Ownership Plans, Payment of Bonus Act, Payment of Gratuity Act Employee Relations and Collective Bargaining: Concept and purpose Industrial Relations Collective Bargaining Types – Process Prerequisites Issues Involved Worker Participation in Management, Trade Unions, Trade Union Act, Industrial Disputes Act, Factories Act, Workmen’s Compensation Act. Grievance Handling: Definition of Grievance Causes/Sources of Grievances Grievance Redressal Machinery Model Grievance Procedure Legislative Aspects of the Grievance Redressal Procedure in India. Domestic enquiry, Discipline and disciplinary actions – Dismissal and Discharge of an employeeTrade Unions. Quality of Work Life – Emerging Trends: The Concept of Quality of Work Life (QWL) Strategies for Improving QWL, Family integration processes Emerging (Recent) Trends in Human Resource Management: Talent Management PCMM Entrepreneurship (Intrapreneurship), QWL, EHRM, GHRM, QHRM
Detailed Syllabus – The Class of 2011
Second Semester
Cases ·
Starbucks’ Human Resource Management Policies and the Growth Challenge
·
Human Resource Management: Best Practices in Infosys Technologies
·
Recruitment and Selection
·
Employee Training and Development at Motorola
·
Leadership Development at Goldman Sachs
·
Disney: Succession Problems in the Magic Kingdom?
·
‘Employees First, Customers Second’: Wegmans’ Work Culture
·
Genentech’s Work Culture and Practices
·
Racial Discrimination at FedEx Corporation
·
Diversity and Talent Management Practices at IBM
(Source:Case Studies in Management Volume VII) Suggested Schedule of Sessions Topic
No. of Sessions
Introduction to HRM & HRM at Work (including case discussion)
3
Job analysis and design
2
Human Resource Planning (including case discussion)
2
Recruitment & Selection (including case discussion)
2
Test, Interviews, Placement and Induction (including case discussion)
3
Performance and Potential appraisal (including case discussion)
3
Employee Training and Management Development
3
Managing Careers (including case discussion)
2
Compensation Management
2
Wage and Salary Administration Rewards and Incentives
2
Employee relations and collective Bargaining (including case discussion)
2
Grievance Handling (including case discussion)
2
Discipline and Disciplinary Action
1
Quality of work life
1
Emerging trends in HRM
3
Total
33
Detailed Syllabus – The Class of 2011
Second Semester
