01 OS90511EN15GLA0 Introduction to NetAct

Introduction to NetAct


Content Introduction to NetAct

1

1

3

Nokia Operations and Support System

1.1

Overview

4

1.2

What is NetAct?

5

1.3

– iSON Manager iSON Content Packs

1.4 1.5

Operations on Demand Multi-vendor support with Nokia Performance Manager, Advanced Monitor and Advanced Configurator

11

1.6

NetAct Service Quality Manager

17

1.7

Serve atOnceTraffica

19

1.8

NetAct Managed Network Model

21

2 2.1 3

Accessing NetAct NetAct Start Page NetAct Applications Categories

7 9

23 24 29

3.1

Applications Groups

30

3.2

Administration Category

32

3.3 3.4

Deployment Category Configuration Category

35 37

3.5

Optimization Category

42

3.6

Monitor Category

44

3.7

Reporting Category

49

3.8

User Assistance Category

54

OS90511EN15GLA0 Copyright ©2015 Nokia Solutions and Neworks.

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3.9 4

Security Category NetAct Operating Documentation

56 59

4.1

Operating Documentation

60

4.2

Online Documentation

65

4.3

Rich Media in Operating Documentation

67

4.4

Object Information Browser

69

4.5

Nokia Online Service

75

5

Exercises

79

Exercise 1

81

Exercise 2

83

Exercise 3

85

Exercise 4

87

Exercise 5

89

OS90511EN15GLA0 Copyright ©2015 Nokia Solutions and Networks.

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1

Nokia Operations and Support System


3


1.1

Overview

Nokia has an extensive OSS/BSS product portfolio covering all telecom domains from element management layers to service and business management. Key products have been commercially available since 1992, and today over 1.2 billion end-users enjoy services accessed through networks managed by our network management systems. To address the challenges service providers are today facing on their local and global markets, Nokia is developing and renewing its product portfolio to provide topical solutions for operator customers. Telecom business transformation shaping many markets today calls for OSS transformation in a form of a well-designed nextgeneration OSS. Nokia’ new CIE / OSS products with new architecture fulfill the following expectations: 

Ability to support operators’ business processes by introducing modifiable operator

process templates out-of-the-box to enable higher level of automation in many of operators’ daily routines. 



Shared information and data model; enabling OSS level application interoperability through Common Information Models. Modularity of application architecture, allowing flexible building of solutions based on customer needs. The architecture also provides the openness that allows easy implementation of additional 3rd party applications on top of the platform.





Separation of the application architecture from network element adaptation/mediation layer. Thus, the applications should be built as multi-vendor and multi-technology capable by nature. In practice, this would speed up the rollout of new network elements or functionalities, as new equipment can be implemented and integrated without major changes to the OSS application architecture. Similarly, introducing new OSS functionality can be done independently from managing the network element adaptations. Common platform for converged OSS solutions, and harmonized software and hardware assets when building these solutions. This harmonization will reduce operators’ costs on system administration and maintenance, system integration,

training and naturally, on the initial infrastructure investments.


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1.2

What is NetAct?

As the range of devices and subscriber services continues to grow, new technologies and elements are introduced into the telecom ecosystem. This poses challenges on network management, network services and the business as a whole. Furthermore, an increased number of stand-alone management solutions, producing resourceconsuming management processes, as well as many overlapping functions require additional coordination. The key task for any network management system is to provide a coherent and customer-focused view of this multidimensional combination of different networks, network elements and end user services.

NetAct offers a uniform set of efficient tools for radio and core network management. Because it is based on industry standards and has an open architecture, NetAct cuts through the complexity, and helps the operator to manage multitechnology and multivendor networks with one single system. This means

reduced administration, maintenance and system integration cost. With its growing set of automated tools and tasks mapped to operator processes as well as a comprehensive suite of premium, modular applications for managing all network domains, NetAct helps to improve network quality while reducing operational costs. NetAct is a key enabler of self-organizing networks (SON). The system is designed for smooth evolution from existing to future network technologies. NetAct is highly scalable and can handle not only technology lifecycle requirements, but also network growth and changes in service offering. With NetAct, the operator can protect hardware and software investment, as well as retain existing processes and manage the network with same amount of personnel, when upgrading the network, for example, from WCDMA to LTE. NetAct also supports customerspecific extensions and thus can adapt to operator-specific business processes and needs. NetAct comprises a common computing platform, an adaptation and mediation layer and an application layer. NetAct consolidates the views and services available to the network management personnel by moving from a network- and resource-centric approach towards a customer-centric approach. This improves the user experience and ultimately improves quality and saves costs in network management operations.


5


What is NetAct? Upper-level Network Management System

Service Management System

Northbound Interfaces Configuration Management: Configuration CM Analyzer

CM Editor

CM Reference

Optimization

Site

SON

Configuration

Scheduler

NetAct Advanced Monitor

Optimizer

Flexible CM Search

Tool

NetAct Advanced Configurator Performance Management: Reporting Administration of Measurements

Performance Manager

Network Administration: Configuration License Manager

Software Asset Monitoring

Network Element Access Control

Alarm Reports Dashboard

User Management

Map Administrator

Nokia Performance Manager Trace Viewer

Monitor

Service Quality Manager Operations onDemand

Deployment

NetAct Administration: Administration Adaptation Manager

NetAct Audit Trail

Fault Management: Monitoring

Security Management: Security Certification Authority

Software Manager

SNMP FM Mediator

AddOn Manager

SNMP PM Mediator

NetAct 15

iSON Manager

Southbound Interfaces Network Domains GSM EDGE

Radio Access Mobile Backhaul

nET

LTE

Mobile Voice Core

Evolved Packet Core

WCDMAandNetworks2014 ©NokiaSolutions

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1.3

iSON Manager – iSON Content Packs

Nokia intelligent Self Organising Networks (iSON) is an end to end automation solution adding efficiencies to key operational tasks and processes in radio and core networks. By making the network self-organizing, reacting to changes takes less resources from the network operations center, changes happen faster and reach higher levels of quality. iSON helps the operator assess th e best SO deployment strategies, implement new networ elements on a plug and play basis, automatically optimie the networ’s to adapt and balance itself to changing traffic load and other network conditions and

helps the network to heal itself in case of failures. iSON key components are iSON Radio, Core, Operations and Services. Although SON stands for self-organizing network, SON is not referred to as a network. It means rather the network level automation you add to the network to make that network self-organizing. It is a set of features from which the operator can choose all or some. iSON Manager is an independent platform that gathers PM, CM and FM data from NetAct 15 (given that the corresponding SON functionalities are enabled in NetAct 15) and provides content packs for executing network self-configuration, selfoptimization and self-healing. Each content pack includes support for specific end-toend process for SON, for radio networks or for core networks. New content packs can be flexibly included in NOKIA iSON manager based on operator needs. Some examples of Content Packages for iSON for Radio are: Self Configuration, Self Optimization Mobility, Self Optimization Performance and Self Healing. Examples of content packages for Core are: Dynamic TDM Circuit Balancer, VLR load balancer, LAC based subscriber balancer, S-GW Balancer, SGSN Pool Balancer. For an updated list of content packages please contact NOKIA support team. iSON Manager is an essential part of the NOKIA iSON solution. It is also possible to mix & match content packs from iSON Manager and Operations on Demand, thus reducing the need for additional hardware.


7


NetAct Related Tools and Product s: iSON Deployment & Set-up

Self-configuration •

•

Simplify installation procedures. Reduce site visits and site planning.

Self-optimization •

•

Increase network quality and performance. Optimized parameters and coverage usage.

Coordination & control

Self-healing •

•

Automation for error detection. Faster maintenance and reduced outage times.

1

©NokiaSolutionsandNetworks2014

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1.4

Operations on Demand

Operations on Demand (OoD) is a network operations process automation tool, typically working on top of NetAct or, if needed, with direct interfaces to various NOKIA products such as PaCO Network elements, or Traffica. OoD simplifies the business process or daily operations by reusing the existing interfaces and building workflows on top that can be run manually or automatically. The product delivery contains process automation execution environment software and Content Packs which then contain the actual process automation and applications to help process simplification. Examples of OoD content packs are Traffic Steering applications and applications to manage elasticity in telco clouds: WiFi Activation Manager (for traffic management) and Network 360. Network 360 allows fast and accurate network troubleshooting by providing: 

Visualization of the NEs failures



Single indicator for NE health



Visualization of NEs of Core, PaCo, ePaCo and Radio 2G,3G, LTE on a GIS (Geographical Information System)



Context sensitive application launches



Interworking with other OoD content packs


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NetAct Related Tools and Products: Operations on Demand

Critical network operation

•

•

data CM in one view - FM, PM and Health View visualization Customized CM & PM reports

•

Available action

•

Define your interest View your installed base

•

• •

Understand the details

unlock, lock and reset cells Launch element managers

Integration to other NetAct tools Network elements supported for core and radio networks

•

Take action •

1

User can create own reports


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1.5

1.5.1

Multi-vendor support with Nokia Performance Manager, Advanced Monitor and Advanced Configurator Nokia Performance Manager

Nokia Performance Manager (NPM) is an umbrella performance management

solution, addressing the performance and capacity management needs caused by mobile broadband data and network evolution. Performance Manager provides holistic, in-time visibility into the network, turning network data into meaningful information – tailored for customer specific needs. When the operator can trust that the insight on the network performance is always accurate and valid, this speeds up operations, planning and engineering. For example, with capacity KPIs they can plan network expansions in advance and avoid capacity issues that might affect voice or data services. With Performance Manager, operators have one view to network performance, and can manage all the underlying technologies and vendors. Performance Manager increases the level of network insight in the organization. The operator can benefit from reliable, transparent business KPIs that ensure consistent operations across the organization: NOC, customer case, network planning & optimization, management. Highly automated operations from data collection to visualization improve operational flexibility and agility. NPM has readily available content to capture the information that is important for customer’s business. We have a library o f more than 500 off-the-shelf reports and 10.000 KPIs, which can be utilized immediately. These reports are based on our long operational experience. We have also over 100 multivendor integrations. Performance Manager is used in operations, planning and optimization to manage Mobile broadband capacity as efficiently as possible.


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NetAct Related Tools and Products: Nokia Performance Manager

N e t A c t

E M S

Parametery Parameterx Parametery Parametery Parametery

Parametery y ParameterParameter x x ParameterParameter y ParameteryParametery y ParameterParameter y Parametery


Vendor X

E M S


C o n n e c ti v it y la y e r



Parametery Parameterx Parametery Parameter yy Parameter Parameter xy Parameter

Parametery Parameterx Parametery Parametery Parametery Parametery Parameterx Parametery Parametery Parametery

Parametery Parameterx Parameter y y Parameter Parameter x y Parameter


Content (KPIs, Reports)



Parameter y y Parameter Parametery Parametery


Web interface


Parametery Parametery Parametery


Open interfaces




Parametery Parameterx Parametery Parametery Parametery Parameterx Parametery Parametery Parametery Parametery

Open interfaces

R e p o r t i n g t o o ls

GIS

A d mi n

Application layer

Performance Management (PM) Data


Vendor Y

1


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1.5.2


NetAct Advanced Monitor is an umbrella assurance tool that provides centralized

end-to-end monitoring workflows on a single screen. Due to its open architecture, Advanced Monitor can provide a consolidated end-to-end view of the whole installed base in complex multi-vendor and multi-technology networks. The following list provides an overview of the areas covered by the Fault Manager NetAct Base Advanced Monitor: 

Alarm Enrichment with extra information from external source through 3GPP. SNMP and NE3S.



A library of MVI adaptations with all the major protocols supported.



Optional automatic root cause analysis for IP/MPLS networks based on codebook



Automatic View Generation based on predefined templates.



















Intuitive trouble ticket handling supported by standardized OSS/J based trouble ticket client interface. Direct access to EMS/NEs allowing instantaneous analysis and fault resolution, for example Cell Reset. Support for cross-domain and connectivity correlation use cases. Report generation for alarms and correlation metric measurements. Centralization of FM operations and processes in multi-vendor and multitechnology networks. Efficient monitoring workflow acceleration with interaction of tools integrated to one desktop framework, for example Trouble Ticket tools. Full set of fault management applications with high usability and full GUI customization. Fast fault detection and RCA (Root Cause Analysis) via alarm collection, filtering, processing, advanced correlation, automation and enrichment. Resource mapping and modeling of connectivity between network elements


13


NetAct Related Tools and Products: NetAct Advanced Monitor

SLA management


•

Existing multi-vendor integrations library

•

Support for all major vendors incl. Ericsson, Huawei, Nortel, Cisco, Tellabs etc.

•

Continuously increasing our own library with current and new 3rd party platforms

•

Toolkit for flexible south bond integrations

Inventory Trouble Tickets

NetCoolOMNIbus NSN MVI Library probes

Integrated Monitor Adapter

Or

OES Based

EMC-Ionix

Adapter

EMS

NetAct RC

EMS

EMS

Nokia

1


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1.5.3

NetAct Advanced Configurator

NetAct Advanced Configurator is an umbrella fulfillment tool offering a network-

level workspace for multi-vendor configuration management tasks. With Advanced Configurator and the tools, the operator can process network-wide configuration management data and and execute network operations and plan network configuration tasks, such as consistency check, network audit or border area adjacency management. Advanced Configurator can integrate to multiple network management systems, through which the operator can access network elements and/or lower-level management systems. NetAct Advanced Configurator contains vendor-specific data models that describe the networ from a certain vendor’s perspective. The vendor-specific models offer the same adaptation content for configuration management as the lower level systems. The following list provides an overview of the major differences between NetAct Configurator in the Regional Clusters and NetAct Advanced Configurator: 





Network level database and region/EMS data. Productized 3

rd

party and other supplementary adaptations

Upload and provisioning is performed mostly via integrated OSS interfaces (e.g. with this means that in performed by integrated OSS, and the OSS level data is then uploaded with NetAct Advanced Configurator). same principle applies for change implementation, where network level planThe is first divided and transfer provisioning to NE.





As a result of utilizing OSS interfaces the network element related direct upload/provisioning features are not enabled (e.g. 2G Send to Network and 3G Direct Activation, 2G and 3G Rehosting, TRX Loop Test, Command Manager). As a result of utilizing OSS interfaces the network element related change notifications (events) are not supported in default installation. Events from integrated NetAct (from OSS5.4 CD2 onwards) are supported for keeping NWlevel data always up to date.


15


NetAct Related Tools and Products: Advanced Configurator XML and CSV Bulk Data Interfaces

NetAct Advanced Configurator Bulk data mediation

Bulk data mediation

Event data mediation

NetAct

EMS EMS

NetAct

EMS

NetAct

3rd Party Network

NetAct Region

NetAct Region

3rd Party Network NetAct Region

1

3rd Party Network


Fig. 6

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16


1.6

NetAct Service Quality Manager

Service Quality Manager (SQM) presents a uniform, end-to-end view of the quality of service offered in the network. SQM is multi-vendor and multi-technology capable. The information received from the network enables SQM determine the current service status and service level (calculated by service-specific correlation rules). Examples of such services are voice and data services in 2G and 3G networks. Service Quality Manager handles service problems according to priority sets for service areas, service types or end-user groups. Prioritiation is based on operator’s business priorities, that is, problems with the operator’s main revenue-generating services are of high priority.


17


NetAct Related Tools and Products: Service Quality Manager – SQM e2e Service Quality View

1

End to end view of customer facing & resource facing services Quality of Service & KQIs

2

Proactive monitoring of services & detecting degradation Real-time to near real-time

Postpaid

Region

MBB

Messaging

Prepaid

City

Voice

Train Service

Roaming

Hotspots

Service Quality Manager

Prioritizing service problems Based on service, traffic, customer impact

3

DNS

Root Cause Analysis and drill down to impacted resources

4

Geo-localization

Telco & IT/IP Network

Heterogeneous Network (multi domains, technology & vendor) 1


Fig. 7

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18


1.7

Serve atOnceTraffica

Serve atOnce Traffica offers versatile applications for multi-technology customercentric network and service management by providing subscriber-specific mobile and fixed call, SMS, MMS, GPRS and WCDMA event information. Traffica shows traffic andnetwork service elements delivery capability in real time. It extracts information fromnetwork selected NOKIA directly or, in multi-vendor networks, it collects signaling information or DPI probes. Traffica visualizes the network traffic both via predefined and user-definable format. The tool also stores records for each call attempt, SMS delivery and packet core event into a database for further use in troubleshooting and customer care. Traffica provides subscriber-specific information about successful and unsuccessful traffic events, such as subscriber Attach and PDP Context Activation, voice and data calls, as well as SMS deliveries. It also collects information from the network, analyzes the network status and initiates actions that maintain network quality. Traffica can also be used for verifying the effects of corrective actions. For customer care personnel, Traffica provides a unique solution by giving fast access to detailed subscriber activity, as well as root causes of faults in an easy-touse format. Thus customer complaints can be resolved quicker, which increases customer satisfaction and improves call center efficiency. Traffica supports different operator processes such as operation and maintenance, network and system management, customer care, service and product development, as well as marketing and customer account management. Traffica can be scaled and has multi-vendor integration ability.


19


NetAct Related Tools and Products: Traffi ca

Traffica monitors the service quality, service usage and traffic in real time at network wide level down to individual cells, subscribers and mobile phones. Customer care

Call and SMS monitoring

International call and roaming monitoring

Mediation layer

Interfacing

On-demandcontent

Datawarehouse

Real-time Analysis

Secure Connections

Thresholding

3G / LTE RAN

Data collection

Mobile broadband and data monitoring

2G/3G CS core

PaCo/EPC

1

Mobility monitoring

Fraud management

VoLTE/IMS

DPI

Corporate customer monitoring

CSprobes

CDR

PS probes


Fig. 8

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20


1.8

NetAct Managed Network Model

The role of NetAct in managing a network can be classified into two categories: NetAct operation system itself and NetAct Advanced products. A cluster is a networked grouping of one or more servers and disk drives that are designed to support otherofifseveral a failureco-operating occurs in one server orare network component. A clustereach consists nodes that interconnected in a redundant way to distribute information and resources. A NetAct cluster is a hierarchical, highly available, and secured computing system that consists of multiple internal components, such as servers, a shared storage system, LAN switches, and routers. It contains the necessary security control, such as encryption capability in data communication, firewall protection, and a hardened system platform. Regional Cluster

A Regional Cluster manages a specific region and provides a view to a particular network area or technology. The network elements of a certain sub-network are connected to and managed by a Regional Cluster, which contains the network management system for that region. NetAct can contain several Regional Clusters, which can be connected to the Advanced Products that work in a Global level. Each Regional Cluster runs a database that stores the data arriving from the network elements in the managed region. In the Regional Cluster you do not have access to the data that arrives from network elements belonging to another Regional Cluster. You can have an overview of all the managed objects in the network only in the Global level. Advanced Products

The Advanced Products are umbrella solutions that provide an entire view of the network in areas of Fault Management, Performance Management and Configuration Management. The advanced products are intended for centralized, network-wide management tasks. They are not connected directly to the network elements but communicate with one or more Regional Clusters. Because the Advanced Products are connected to all the Regional Clusters, you can have a view of all the network elements. Multiple NetAct instances and other Network Management Systems or other vendors (MVI) can be connected to a single NetAct Advanced Product instance. There are three NetAct Advanced Products: NetAct Advanced Monitor, NetAct Advanced Configurator and NSN Performance Manager.


21


Global Level

Network Assurance

NetAct Advanced Products

Performance Manager

Advanced Configurator Service

Service availability

Service availability

Level Management

3rd party Southbound Interfaces


Northbound Interfaces

Network Fulfillment

Advanced Monitor


Office LAN Operator PCs

Regional Level

NetAct 15

NetAct 15 Regional Cluster

Regional Cluster

DCN

Q3 / NWI3

Radio Network 1

SNMP

Core Network& Apps

Radio Network



DCN

Q3 / NWI3

NE3S /SNMP

SNMP

NE3S /SNMP

Core Network& Apps


Fig. 9

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22


2

Accessing NetAct


23


2.1

NetAct Start Page

NetAct Start Page is a centralized launch pad for starting NetAct user interface applications. You can start all the NetAct applications that have been configured and for which you have permission to launch from NetAct Start. NetAct uses (SSO) for accessing applications NetAct Start. To be able toSingle accessSign-On applications through NetAct Start, a user through must have a valid user name and password. The user also must be granted the permissions for accessing the needed applications. Depending on the permissions granted for the user, a list of published applications is visible to the user. From the right-hand dropdown menu the user can select between two different views. Folder view shows the different fragments as folders. The applications are grouped into the following functional areas: 

Administration: Applications for administering adaptations.



Configuration: NetAct CM applications, License Manager and Software Manager.



Optimization: Applications for network Optimization.



Monitoring: NetAct Monitor.



Reporting: NetAct Reporter.



Security: Certificate, User Management and NE User Management applications.



User Assistance: Operating documentation library.

Clicing the Online Help icon opens the Online Help Browser. By selecting ‘Show all applications’ from the dropdown menu the user can see all the ap plications in one

view and access them by mouse click. All the Java applications are installed on the application server cluster when NetAct is deployed. When a Java Rich Client is accessed for the first time, it is downloaded by the JWS to user workstation and launched for the user. The next time it is accessed, the application is started from the local JWS cache. JWS checks the version of the application every time it is launched on the user workstation, and if necessary, updates the application from the application server.


24


Access the Login Page with the address provided by your system administrator

1


Fig. 11

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25


Fig. 12

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26


New applications visualization modes

Use the dropdown box to switch the view

1


Fig. 13

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27



28


3

NetAct Applications Categories


29


3.1

Applications Groups

Each application that you can launch from NetAct is grouped into the following categories according to what kind of tasks it is used for: Administration

Applications used for the administration of Mediations and Adaptations in NetAct. Provides as well access to Element Managers. Deployment

For AddOns Management. AddOns are enterprise applications that can be deployed to the NetAct server. Configuration

Set of applications used to manage the network configuration. Optimization

Set of applications used to optimize the network configuration. Monitoring

This is the group for fault management applications to monitor and troubleshoot the managed network. Reporting

Use these applications to start measurements and generate reports on the performance of the managed network. Security

Applications for User Account Management, Network Elements User Management and Certification Authority (Certificates generation). User Assistance

Applications to access User Documentation and Information Adaptation Browser. Some applications are optional and require a license, otherwise they are not visible in NetAct GUI.


30


Applications grouped into functionality areas

Administration

Deployment

Configuration

Monitoring

Reporting

Optimization

User Assistance

1

Security

©NokiaSolutions andNetworks 2014

Fig. 14

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3.2

Administration Category

Adaptation Manager

An adaptation is a set of fragments such as configuration management (CM), Performance Management (PM), Fault Management (FM), and other fragments. These fragments that enables NetAct communicate withtoany Network Element. Several contain releasesdata of an adaptation can be to deployed to NetAct support multiple versions of network elements. Adaptation Manager allows to manage adaptations. A user with adequate roles and permissions can perform the following actions with Adaptation Manager: 

Deploying adaptations, Un-deploying adaptations, Redeploying adaptations



Viewing adaptations

Mediation Management

The FM SNMP Mediation Configuration user interface is a web application used for activation, deactivation and parameter configuration (timeout, retries, number messages handled in parallel mode) of Agent supervision, Trap Reliability and Alarm upload functions for all NEs. With SNMP FM mediator, you can perform the following tasks: 

Configuring global parameters for agent supervision and trap reliability

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Configuring parameters for agent supervision by NE

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Configuring global parameters for alarm synchronization

The SNMP PM Mediator user interface is a web application used for activation, deactivation and parameter configuration (for example, timeout, retries and number messages handled in parallel mode) of PM mediation. It facilitates configuration of the PM mediation parameters for all network elements. With SNMP PM mediator, you can perform the following tasks: 

Configuring global parameters and parameters for PM Polling by NE

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Polling Configuration for existing NEs

NE Integration Wizard

Network Element Integration Wizard application, is used by system administrator to automatically integrate a network element to NetAct.


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SNMP FM Mediator

SNMP FM Mediator application allows system administrator to activate, deactivate, and configure parameters of agent supervision, trap reliability, and alarm upload functions for all network elements. Parameters as such as timeout, retries, number of messages to be handled and so on can be configured with this tool. With SNMP FM Mediator, you can: Configure global parameters for agent supervision Configure global parameters for trap reliability Configure parameters for agent supervision by network elements Configure global parameters for alarm synchronization SNMP PM Mediator

SNMP PM Mediator allows system administrator to activate, deactivate, and configure parameters of PM mediation (for example, timeout, retries and number messages handled in parallel mode). Using SNMP PM Mediator, administrator user can: Configure global parameters Configure parameters for PM Polling by network element Configure polling for existing network elements SNMP PM Mediator application allows administrator to configure performance management measurement data polling for the SNMP based network elements and stores the performance indicators in the system. The performance indicators are configured in the performance management adaptation and the mapping between SNMP variables and performance indicators is defined by the SNMP PM fragment of the adaptation. The network elements having SNMP PM fragments deployed on NetAct can be polled by the SNMP PM mediation. If performance management adaptation exists, then the data is used by performance management and stored in performance management database. Map Administrator

Map Administrator is an administration tool designed for managing the Geographic Information System (GIS). GIS combines data with location. The main usages for such a system are data retrieval and visualization based the location, for example, showing computed network coverage or dominance on a on map.


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Administration

NE Integration Management Optimizer Map Administration SNMP Mediation Management Adaptation Management SNMP Mediation Management

The Administration category contains the applications for management of Adaptations, Mediations and NE integrations. 1

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3.3

Deployment Category

AddOn Manager

AddOns are enterprise applications that can be deployed to the NetAct server. These are plain Enterprise Archive (EAR) files which may contain Web User Interfaces (UIs) or Java Beans. AddOn Manager is a web interface to help manage the AddOns. A user with adequate roles and permissions can perform following actions with AddOn Manager: 

Deploy AddOns

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Undeploy AddOns

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Start/Stop AddOns

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View AddOns


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Deployment

The Deployment category contains the applications for management add-ons.

1


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3.4

Configuration Category

NetAct Configurator

NetAct Configurator is a component in the scalable NetAct framework for operating mobile networks. Configurator gives access to real-time network configuration data and provides is tools to manage networkparameter configuration. basic functionality of NetAct Configurator to define and manage dataThe in the network. Network architecture can be functionally grouped into the access network and the core network. The access network handles all radio-related functionality while the core network is responsible for routing calls and data connections to external networks. With Configurator, the access network and core network are managed in a centralized way. The main functionalities of Configurator are: 

storing the network parameters in the database

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data exchange with external tools

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setting, modifying, viewing, and comparing network configuration data

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mass modifications on the network: integrating sites, extending and optimizing the network small scale tuning of the network configuration

Software Manager, License Manager

Software Manager and License Manager are centralized NetAct applications for the network management of Software (NetAct and NEs Software) and Licenses (NetAct and NE's licenses). SON Scheduler

SON Scheduler allows user to view and configure operations related to WCDMA Flexi BTS(s) as well as autoconnection and autoconfiguration features both in the network and planned configuration. SON Scheduler functionality manages the four following features in LTE networks:  

PCI Conflict Resolution Mobility Robustness Optimization



Synchronization of Inter-RAT Neighbors



Optimization of Intra LTE Neighbor Relations

It provides advanced filtering options to improve displaying required information as well as an array of scheduling options. OS90511EN15GLA0 Copyright ©2015 Nokia Solutions and Neworks.

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Plan Editor

Plan Editor allows the user to edit radio network plans offline, making it possible to modify all network parameters locally on a PC. Changes to the network topology or either single parameter changes or mass operations on large groups of parameters can be planned in a format that can be used by network planning and management systems. Plan Editor graphical user interface displays managed objects in a hierarchical order and provides a drag-and-drop functionality to ease the planning work. Plan Editor includes a reporting functionality, Parameter Dictionary, for online reference and help on parameter value ranges, and the possibility to store several default parameter sets. .


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Configuration

The Configuration management defines the tools for giving access to real-time network configuration data and tools to manage network configuration

1

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3.4.1

NetAct Configurator

Maintaining up-to-date picture of the network

Working with the latest data is a precondition for exploiting the full potential of any network. Configurator not only retrieves configuration data from network elements whenever desired. It also saves this information to allow operators create an archive of configuration stages to give them vital insight and thus enables them to optimize their network. Built-in northbound interface capability allows for the export of data towards third-party post-processing applications. Configuring the network

Configurator provides offline planning capabilities to prevent any mistakes to be made on a running network. Current and planned configurations can be compared to identify the best solution. Plausibility checks prevent errors from the start. An Import functionality is available which enables to process network plans which have been prepared outside of Configurator in an operator’s planning environment.

In the configure phase all three Configurator components work hand-in-hand: 

CM Editor is used for displaying configuration data and for comfortable editing of data when creating a network plan.





CM Analyzer is used for use case specific running of consistency checks. Finally, CM Operations Manager comes into the game when externally created network plans are imported into the Configurator application for further processing. With the Command Manager, CM Operations Manager allows the direct execution of commands and command files (on-demand or scheduled) to network elements.

Once a new configuration has been defined automatic delta command generation takes care of spelling out all necessary changes in the relevant network element specific data formats. Controlled deployment of all administration is provided by the provisioning capability. The automation of all download tasks ensures network consistency and minimizes operational efforts, allowing a complete transparency of all planning and with minimized margin for error. All provisioning steps are controlled by the CM Operations Manager.


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Configuration •

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Managing complexity of network protocols and interfaces Automating network planning work-steps

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Deploying consistent configurations across network elements

Configurator covers • multiple technologies (e.g. radio, core) • multi-vendor support within a single application 1


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3.5

Optimization Category

The optimization process usually takes place when the monitored performance drops below the set targets, when a periodical tuning task is to be started or when there is need to optimize the behavior of new network elements in the network. The existing network configuration and performance needs to be taken into account when adding the new elements. Measurements are used for analyzing the network and service performance development against set targets. A detailed analysis is performed to find the reasons behind decreased performance and to select the appropriate corrective actions. In this phase, the relations between performance indicators and element parameters are analyzed. After the analysis phase, the configuration parameter settings are optimized and the set quality criteria are checked. When the corrections are verified and implemented into the network, the quality monitoring cycle starts from the beginning. The following applications and tools are used in network optimization with NetAct. Optimizer

NetAct Optimizer is designed for automated, measurement based optimization of operational GSM, WCDMA and LTE networks. It provides the functionality for viewing, analyzing and optimizing the actual network performance and capacity. Map Administrator

Map Administrator is an administration tool designed for managing the Geographic Information System (GIS). Map Administrator is located in the Administration folder on the NetAct Start Page. Antenna Data Editor

Antenna Data Editor is an Optimizer functionality used for importing site and antenna relations to the cells and base stations of the actual network. The tool is run by the administrator user whenever new sites and antennas and relations to the cells in the network need to be updated. Antenna Data Editor supports data import from any external system producing a CSV (Comma Separated Values) data input file that complies with the import format definition. Configurator

The following Configurator applications are used in the optimization process: CM Analyzer, for running consistency checks, CM Operations Manager, for downloading and activating plans and for running workflow-based optimization operations, CM Editor, for editing plans and templates, SON Scheduler, for running scheduled workflow-based optimization operations Performance Manager

Optimizer uses mobile measurement reports collected by Performance Manager in interference matrix creation


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Optimization

NetAct Optimizer is designed for automated, measurement based optimization of operational GSM, WCDMA and LTE networks. It provides the functionality for viewing, analyzing and optimizing the actual network performance and capacity

1


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3.6

Monitor Category

NetAct Monitor

NetAct Monitor provides a new desktop and a new toolset for monitoring tasks. The fault management monitoring tools in NetAct Monitor can be used to manage alarms from various network elements and types,intonetwork performservices, root cause analysis, to the troubleshoot faults that cause disruptions and to improve quality of the network services for subscribers. NetAct Monitor provides: 

List and view based alarm monitoring

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Object management tools

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Rule management for automated alarm handling and correlation

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Alarm filtering

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Alarm forwarding to e-mail

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Trouble Ticket management tools

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OSS/J Trouble Ticket northbound interface

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3GPP CORBA Fault Management northbound interface

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Application launch for all NetAct tools, including NetAct OSS5 level applications

NetAct Monitor toolset accelerates the monitoring workflow by providing centralized monitoring tools on a single screen for different networks. Alarm filtering and correlation rules help to automate the regular fault management actions and reduce the alarm flow to NetAct Monitor alarm tools and upper level systems integrated via 3GPP CORBA Fault Management northbound interface. OSS/J Trouble Ticket interface together with trouble ticket tools enhances the trouble ticket handling within monitoring tools. NetAct Monitor supports user specific customization on tool views and tool set-ups and its permission management supports user group specific tool and operation permissions. With this integrated toolset NetAct Monitor provides excellent daily monitoring tasks in operations helping operator to gain OPEX support savings for when tools are in full use.


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Monitoring

System Level Trace Functionalities

Alarm Monitoring and Management Alarm Statistics reporting tool

NetAct Monitor provides tools to manage alarms from different Network Elements, perform root cause analysis, troubleshoot faults in the network services and improve the quality of the network services for subscribers. 1


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45


Monitoring: Troubleshooting Using Monitor Tools Troubleshooting with Monitor Tools

NetAct Monitor Views

1. Locate problematic network element(s) from the Monitor Views in NetAct Monitor 2. Obtain an overview about the alarm situation with NetAct Monitor Alarm List 3. Launch appropriate element manager or remote session

Alarm List

4. If a site visit is needed, the same element manager can be used locally at the site

Element Manager 1


Fig. 21

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46


Trace Viewer

Tracing is a concept name for an optional NetAct functionality, which is performed by the TraceViewer application, and allows the tracing of mobile equipment and subscribers in mobile networks. TraceViewer enables global tracing, which means that a user can trace an International Mobile Equipment Identity (IMEI) number or International Mobile Subscriber Identity (IMSI) number throughout the network. Additionally, the TraceViewer application provides a mechanism for administering, collecting and viewing information related to a specific subscriber or mobile equipment. TraceViewer can activate traces in several network elements, including Nokia RNC, FlexiNS. In addition, TraceViewer receives events from Nokia BSC and MGW network elements. Trace data is collected from the network elements and is sent to TraceViewer, where it can be viewed in the form of reports. TraceViewer can be also used to support network planning and optimization. After changing the network parameters, users can easily verify that all sites are working as planned, by using TraceViewer’s graphical and textual presentations. This tool is also

used for real-time troubleshooting to follow the functionality of the network and possible problems with a call. Operators can use tracing to troubleshoot problems with mobile equipment or

subscriber’s connections and to follow up customer complaints. Tracing can be also

used to monitor the network and to check the results of the network optimization.


47


Monitoring: Trace Viewer

NetAct TraceViewer Supports the system-level trace functionality that is implemented in various NSN elements throughout the whole network. Special functionalities In NetAct 15 forTrace Viewer: LTE trace synchronization with CM applications Workspace manager Trace state synchronization with RNC and FlexiNS – manual ad automatic Abnormal Call Monitor replaced by Trace Network Monitor: Trace Network Monitor provides a wider scope of calls: all calls instead of only abnormal calls from RNC. • • • • •

1


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48


3.7

Reporting Category

Performance Manager

Performance Manager is a centralized, multi-vendor, multi-technology data reporting solution, providing easy and accurate information on network wide performance, usage and quality statistics. The new easy-to-use GUI allows advanced reporting, threshold supervision, profiling and trending on long term raw and aggregated data. By using Performance Manager tools the NetAct users are able to: 

create and edit reports, for private or public usage



create and edit KPIs, for private or public usage



browse for existing KPIs and reports



customize dashboards with tables and multiple chart types



schedule reports and distribute them via email in CSV or XLS format



customize the web portal look and feel and setup your preferences

Performance Manager is multi vendor-capable and collects data from the entire network that consists networkalso elements from Nokia andreport from other vendors. Performance Managerofincludes several ready-made packages.


49


Reporting

Network Element features usage reporting:

Centralized Management of NEs Measurements: Administration of Measurements






PM Reporting and Monitoring Tools in Performance Manager:

1



Reporting Suite



Saved Reports



Report Creator



Report Publisher



KPI Creator



KPI Publisher



Scheduler



Admin Toolkit



©NokiaSolutions ndNetworks2 014 Thresholder and aProfiler

Performance Manager is a centralized, multi-vendor, multi-technology data reporting solution

Fig. 24

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50


Administration of Measurements

Administration of Measurements (AoM) application enables the PM Administrator user to manage (enable/disable) measurements on network elements to allow data collection from network elements to NetAct. This application can be used to view, create, modify and delete measurement plans and templates. Measurement plans can be used to start and stop the measurements on the network elements. AoM also helps to upload measurement plans from the network elements to NetAct. This tool contains four tabs: 







Network Overview: It enables you to view the activation status of measurements in the network. Plans: It enables you to create, modify, delete, activate and deactivate plans. Templates: It enables you to create, modify and delete a template. It also allows you to create a plan based on an existing template. Upload Overview: It enables you to view a summary of all the upload operations carried out during a specific time period for specific NE Types.

Thresholder and Profiler

Thresholder and Profiler are NetAct applications that are integrated with NetAct Performance Manager: they allow setting and managing thresholds or profiles, respectively, for the counters or KPIs calculated in Performance Manager. Profiler capitalizes on the observation that the measured values of a KPI often follow a pattern. Profiler tracks this pattern and provides a reliable approximation of the typical value of the KPI based on a week's data. Nevertheless, you can define a threshold and a profile for the same KPI independently from each other: if you enable thresholding and profiling but the threshold is not a profiled threshold, Profiler still maintains the profile for the KPI. This way you can monitor the KPI actively (with the threshold and by receiving violation notifications) and at the same time you can also gather longer-term information on the KPI (with the profile).


51



Software Asset Monitoring application collects and processes the configuration and measurement data based on customer specific settings. It generates a report on the feature usage and forwards the formatted monitoring data to the customer and NOKIA Customer Team via an encrypted e-mail. The encrypted e-mail can be read and validated by Customer and NOKIA Customer Team only. The report on the feature usage is used to generate an invoice. One software monitoring report comprises information related to one NetAct cluster. Note:

For LTE and Flexi Direct, software monitoring is the only way of usage control as License Keys are not implemented for these technologies. Software Asset Monitoring enables speed and efficiency with fast software activations through bypassing the pre-activation procurement process, and applying alternative pricing models where invoicing is based on network configuration or on used functionality. This results in OPEX savings and in an increased flexibility.


52


Reporting

Operator gets network reports using the Performance Manger Reporting Tools

3rd party Northbound Interfaces PM data can be exported to external systems

Operator PCs Office LAN

NetAct8

Measurement Data is postprocessed in NetAct and stored in NetAct Data base

Measurement Data from NEs is collected and stored in NetAct Data base Regional Cluster

DCN

Q3 –XoHNE3S/WS

2G /3G / LTE Radio

Core Network

1

SNMP

Q3 –NWI3

Measurement Data is produced in the NEs



Fig. 25

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53


3.8

User Assistance Category

3.8.1


NetAct operating documentation is available online in browsable format in IBM Eclipse Infocenter browser on the NetAct user workstations. The standard NetAct operating documentation set contains both HTML documentation, and selected documents in PDF format. The Applications Online Help is conveniently available via NetAct Operating Documentation, in case the context sensitive Online Help is not available via the application.

3.8.2


Object Information Browser (OIB) is an application used for browsing of alarm, measurement, counter, and both radio and core network parameter descriptions, as well as object class information and changes between network element releases. OIB user interface provides following functions for utilizing the adaptation reference information: 

Search



View



Browse



Compare



Export to spreadsheet or XML



Print



View release changes



Select GUI columns for browsing and export


54


User Assistance

User Assistance provides the user with all the support information required to operate NetAct and the information about counters, traffic measurements configuration parameters, managed objects and alarms information via the Object Information Browser. 1


Fig. 26

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55


3.9

Security Category

3.9.1

User Management

User management is a web based management system for monitoring, managing and administering users and groups. The user management application manages user profile information, groups and password policies and ensures the security of a user. User management is integrated with Permission Management (PEM) of the different NetAct tools for the corresponding authorizations to be assigned to users. The authentication of a user is based on user profile information stored in the system specific authentication repository. The following operations are managed by user management : 

Creating, deleting and updating user and login profile



Creating, deleting and updating a group



Importing and Exporting users and permissions



Resetting user passwords



Configuring password policy

3.9.2

Certification Authority

Certification Authority is the tool used to download the security server CA certificates used by the tier1 to communicate con NetAct applications (launch NetAct desktop).

3.9.3

Network Element Access Control

Web application used to administer Network Element credentials for the users that NetAct uses to access Network Elements.


56


Security

The security management defines the actions, tools and functionalities designed to protect the system and the network against security threads.

1


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57



58


4

NetAct Operating Documentation


59


4.1


NetAct operating documentation contains the user assistance needed for the daily network management operations. The documentation is available on NetAct user workstations in a browsable format. The NetAct application Helps are available in the same NetAct Operating Documentation set, andOnline they can be launched via context-sensitive launch from the NetAct applications.

4.1.1

Browsing the content

1. From Contents frame expand the category by clicking the plus icon or doubleclicking the category name. 2. Click the document name. The content appears in main frame. Additional information: 







On the top of Contents frame click Collapse all button to collapse all opened topics. On the top of Contents frame click Link with Contents button to link viewed content in main frame with related topic in Contents frame. On the top of Contents frame click Maximize button to maximize the Contents frame. Click Restore button to restore the view. On the top of main frame click Maximize button to maximize the main frame. Click Restore button to restore the view.

4.1.2

Searching in the publication

1. Above the Contents frame fill in the Search field with the searched expression. 2. Click Search scope if you want to choose which categories and documents need to be searched through. 3. Click GO button to run the searching. 4. The results are displayed in Search results frame. 5. Click on chapter name. The content appears in main frame. You can return to browsing the content by clicking Contents button at the bottom of Search results frame. OS90511EN15GLA0 Copyright ©2015 Nokia Solutions and Networks.

60


Operating Documentation Library •

Object Reference Information

Technical overviews of NetAct 8 and NetAct functionalities

•

Release change documentation

•

Operating concepts and instructions for FM, CM, PM and system administration

•

NE integration instructions

•

System Technical Reference

•

Troubleshooting Principles

•

Interfaces Specifications

1

Online Help Access from NetAct Start Page or from each NetAct Tool

Object Information Browser: •

Alarm descriptions

•

Performance management counter and measurement descriptions

•

Network element change information for PM and CM content Object information

Online Help Online operating help for NetAct Tools

©Nokia Solutions andNetworks 2014

Fig. 28

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61


Search Function

Search Results Tab Contents Tab 1


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4.1.3

Searching currently browsed content

When browsing the content (publication category) you can quickly run the search. 1. On the top of Contents frame click the Search selected topic and all subtopics button. 2. The Search selected topic and all subtopics dialog appears 3. Type the searched expression. 4. Click OK button to run the searching. 5. The results are displayed in Search results frame. 6. Click on document or chapter name. The content appears in main frame. You can return to browsing the content by clicking Contents button at the bottom of Search results frame.

4.1.4 





Navigating

On the top of main frame click the Go Back button to return to previously viewed page. On the top of main frame click the Go Forward button to go forward in the history of viewed pages. On the top of main frame click the Home button to go to the top of the publication.

4.1.5

Adding viewed page to favorites

This instruction is available only for Internet Explorer browser. 1. On the top of main frame click the Bookmark Document button. 2. The Add a Favorite dialog appears. 3. Type the name of the bookmark and select its location in favorites folder of your browser. 4. Click Add button.


63


Maximize Print Results Bookmark Document Show in TOC Home Go Forward

TOC: Table of Contents

Go Backward 1


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4.2

Online Documentation

Online Documentation: Infocenter and Operating Documentation Library

NetAct operating documentation is available in Infocenter as browsable HTML-library. The browser window is divided to two parts: on the left side is the table of contents which can be used for fast access to any operating document, or part of a document. On the right side the document itself is visible. The topics can be opened and searched using 

the table of contents

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search function

The NetAct operating documentation set contains the documents needed for getting familiar with NetAct and the daily operations. The topics covered include: 

Overviews to NetAct functionality



Release change documentation

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Operating concepts to network management and NetAct system administration

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Network element integration instructions



System technical references



Troubleshooting principles

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Open interface specification


65


Online Help

1


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66


4.3


HTML-format documentation is accompanied by rich media (Flash) presentations and sortable tables.


67


•

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•

•

1

Easy access: rich media presentations & XML modules side by side in Infocenter Easy navigation across the topics Visualized overviews provide a good reading experience Search for rich media in NetAct 15


Fig. 32

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68


4.4


Object Information Browser is a customer documentation browser designed specifically for browsing of Adaptation metadata information on object classes, and performance management, configuration management data, and fault management metadata. The content in Object Information Browser covers the descriptions of PM measurements and counters, CM parameters, alarm descriptions, and object classes for the Adaptations deployed in NetAct. Information on alarming, measured and configurable (CM) objects is available via managed object class metadata in Adaptation Information Browser. Adaptation Information Browser is a Web UI application which is accessed from the NetAct Start Page. The basic functionality in Adaptation Information Browser includes: 







Searching by data type (PM, CM, FM, Object Class) and by release, based on the free text. Viewing the description of an individual counter, measurement, parameter, alarm manual, or object class based on search results, for example, viewing the description of an individual measurement. Browsing counters, measurements, parameters, alarm manuals and object classes by release or by user-defined criteria and drilling down to details. Comparing selected adaptation descriptions, for example, comparing the descriptions of two measurements, counters, or parameters.



Exporting to Excel and XML, based on search results.



Printing of search results.


69


OIB Functionalities Search • • • • •

View

Objects Topology Measurements Counters Parameters Alarms

Browse Compare Export Data Print View release changes

1


Fig. 33

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70


4.4.1

Search functionalities

Browsing measurements

To search for and browse measurements information:

1. In the main window, click Measurements. 2. Click the drop-down list of Adaptation to choose a specific adaptation. The corresponding data are displayed in the result panel. If you do not want to designate a specific adaptation, you can choose all, and use Look for below directly. 3. Click the drop-down list of Release to choose a version. The corresponding data are displayed in the result pane below. Again, if you do not want to designate a specific version, you can choose all. Note: If you do not choose a specific adaptation in Adaptation, you can not choose a specific version in Release. 4. Enter the keywords in the search box of Look for, and click Search. TIP Keywords can be any part of the attributes of the data. To narrow down the search scope, enter two or more keywords separated by white-spaces.

The search rules are listed below: The search supports fuzzy match. If there is no precisely matched result according to the keyword, items with similar keywords are displayed. If there is even no similar result, no record is displayed. The order of the search results is determined by the priority of the attributes. For example, you enter two keywords for attributes, one for ID and the other for Description. As the priority of ID is higher than that of Description, the searched items for ID are listed above the items for Description. 5. To show more detailed information about the measurements, follow the steps below: Click Column settings at right-top of the result panel to choose the information needed in the drop-down list, and then click Apply You can also choose Default to reset the settings as default value.


71


Click the attribute with hyperlink in ID, and then the details are displayed in a pop-up dialogue box. Click the attribute with hyperlink in Managed objects, and the detailed information of the selected item is displayed in the same window. Click the arrow icon next to the attribute name to view the whole description of the attribute. 6. To define how many items to show per page, click the drop-down list of items per page at the right-bottom of the result panel. 7. To export the measurements of the page, follow the steps below: a. Navigate to the page you want to use for exporting. b. Click Export to export the measurements of the current page in a specific format. c. Choose the format you want in the pop-up box, and then click Export in it. By default, the exporting is in xml format. d. Save or open the exported data file.


72


1

©NokiaSolutionsa ndNetworks2 014

Fig. 34

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73


Select Adaptation and then Select Release

1


Fig. 35

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4.5

Nokia Online Service

The NOKIA Online Service (NOLS) provides easy and secure access to solution and product documentation, downloadable software, project management tools, online entry and tracking of Help Desk cases, online ordering, e-learning and collaboration tools. NOLS operates as an e-business service for operators, partners, subcontractors and other associates. In NOLS, you can find product information varying from general marketing type of content to detailed technical descriptions. Via NOLS, you can also place orders for certain network products, manage a project in a collaborative environment, get familiar with the learning offering and share confidential information within your team.

What Services are available in NOLS?

For an introduction on the service offering, please check the NOLS Service Information. It should be noted that you may not have access to all the services, as your access rights have been tailored for your company. Please note also that some services have their own Help files with more detailed information.

Security in NOLS

NOLS functionalities use 128 bit encrypted HTTPS SSL connection to ensure secure communication between NOLS servers and client browsers. File integrity is checked with a 32 bit checksum in the zipped files in order to ensure that no files are corrupted. The password protection is used to prevent unauthorized access to NOLS. The usernames and passwords are created according to a standardized process at NOLS Support Desk (NOLS Support). The approval of Nokia Contact Person/ the NOLS Main User is needed for granting any person a username and password to the company’s OLS account. Only the nominated Team Service Facilitators may grant

access to the Team Service categories and documentation. In addition, every NOLS user is responsible for not giving his/her personal username and password to any third person. When login into NOLS for the first time, all users accept the disclaimer of NOLS terms and conditions, and are expected to follow those.


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NOLS

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Log In details

To prevent unauthorized access to NOLS, users are required to have individual usernames and passwords. Communication between the client browser and NOLS is encrypted to prevent disclosure of privileged information. Usernames and passwords are created according to a standardized process at the NOLS Support Desk by the NOLS Administrator. Approval of a Nokia Contact Person is needed for granting any person a username and password to the NOLS account of a company. Every user has an individual NOLS User ID, which consists of a username and a password. The system automatically sends the NOLS username and password in two separate e-mails. Passwords are also case-sensitive, which further improves the IT Security. When the user logs into NOLS for the first time, the system forces the user to change the password. The password is forced to be a minimum of 8 alphanumeric characters. Each password must have a minimum of 8 characters and follow 3 of the following 4 criteria: 

Includes capital letters (A - Z)

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Includes small letters (a - z)

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Includes arabic numerals (0 - 9)

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Uses the following allowed special characters: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [\]_{}~

Password must be changed at least every 180 days and chosen password must not be the same as any of your 5 previous passwords.


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•

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Send your request to [email protected] Or Use ”User Registration Request” tool:

[email protected]

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5

Exercises


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Exercise 1 Title:

NetAct Main Functionalities

Objectives:

Explain in general the services offered by NetAct and other products of the OSS Portfolio. Describe the general usage of NetAct.

Pre-requisite:

none

Query 1. What is the main functionality of NetAct 15? ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 2. What is the relationship between NetAct 15 (regional level) and the NetAct Advanced Monitor, Advanced Configurator and Nokia Performance Manager Systems? ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 3. List four different services offered by the NetAct related products in the OSS portfolio. Explain what the main purpose of them is. ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ OS90511EN15GLA0 Copyright ©2015 Nokia Solutions and Neworks.

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4. What is the Self Organized Network (SON) and what is the functionality of the iSON Manager? ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________


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Exercise 2 Title:

Accessing NetAct Applications

Objectives:

Explain the purpose of NetAct Categories Groups

Pre-requisite:

none

Query 1. Open a user session to etAct 15 system as “omc” user. Change the visualization mode of NetAct Start Page from Application Groupings to All application list. What is the difference between the two visualization modes? ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 2. List the NetAct Start Page Categories. Explain the purpose of each category. ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________


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3. Explain the main functionalities of the following applications. Please indicate to which category they belong to: a) NetAct Monitor ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ b) Performance Manager ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ c) CM Operations Manager ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ d) Online Documentation ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ e) Trace Viewer ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ f) Optimizer ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________


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Exercise 3 Title:

User Assistance and Applications Help

Objectives:

List the different documentation references in NetAct Use the Online documentation for searching main NetAct topics. Use the Online Help for searching for specific NetAct Operative procedures.

Pre-requisite:

None

Task Login to NetAct 15 system with the credentials provided by the trainer.

Query 1. List the applications available in NetAct 15 to provide documentation and information about NetAct and the supported Network Elements. ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 2. Go to User Assistance Category and Open the Operating Documentation. List the some of the Main Contents items. Search for the NetAct Monitor Application and save the corresponding page for the “Overview” of this application. List the steps to do this task. ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________


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3. find the corresponding help for Using data Views ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________


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Exercise 4 Title:


Objectives:

Use the Online documentation Rich Media to view videos on concepts and tasks execution in NetAct.

Pre-requisite:

None


Query 1. Open the Operating Documentation. Find a Rich media item to get an overview of the Configuration Management Operations in NetAct. Describe the format and content of such overview. ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 2. In your opinion, what can be the advantages of the Rich Media information compared with the standard html Online Help? When would you use Rich Media and when would you use the standard documentation? ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________


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88


Exercise 5 Title:


Objectives:

Use the Object Information Browser Application to browse, visualize and export detailed data of the supported network elements in NetAct 15.

Pre-requisite:

None


Query 1. Open the Object Information Browser Application. List the types of information about network elements that you can find using this and explain how you can find information for certain type and version of network element. ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 2. Browse the Measurements for the RNC network element and export the results. What are the options for exporting the Measurements List? How can you find the counters that belong of those Measurements using OIB? ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________


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3. Using OIB, find out how many alarms can be received in NetAct Monitor for the LTE Base Stations. ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________


90

01 OS90511EN15GLA0 Introduction to NetAct

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