ZTE-LTE-FDD-Key-Performance-Indicator-Reference.pdf

ZTE LTE-FDD Key Performance Indicator Reference


ZTE LTE-FDD Key Performance Indicator Reference Version

V1.0

Date

2010-11-13

Author

X Lin

Approved y

Remar!s

Li !"nyan

!reati !reation on for for #oft$a #oft$are re re%ea re%ea#e #e ZX&DR '(200 L200 )V2.0* and +art +art of ZX&D ZX&DR R '(20 '(200 0 L200 L200 )V2.1*.

, 2013 ZTE !or+oration. %% ri"t# re#er/ed. ZTE "#$FIDE$TIAL% T"i# T"i# docmen docmentt contain# contain# +ro+rieta +ro+rietary ry informatio information n of ZTE and i# not to e di#c%o#ed or #ed $it"ot t"e +rior $ritten +ermi##ion of ZTE. De to +date and im+ro/ement of ZTE +rodct# and tec"no%oie# information in t"i# docment i# #ected to c"ane $it"ot notice.

ZTE !onfidentia% Pro+rietary

, 2013 ZTE !or+oration. %% ri"t# re#er/ed.

I


ZTE LTE-FDD Key Performance Indicator Reference Version

V1.0

Date

2010-11-13

Author

X Lin

Approved y

Remar!s

Li !"nyan

!reati !reation on for for #oft$a #oft$are re re%ea re%ea#e #e ZX&DR '(200 L200 )V2.0* and +art +art of ZX&D ZX&DR R '(20 '(200 0 L200 L200 )V2.1*.

, 2013 ZTE !or+oration. %% ri"t# re#er/ed. ZTE "#$FIDE$TIAL% T"i# T"i# docmen docmentt contain# contain# +ro+rieta +ro+rietary ry informatio information n of ZTE and i# not to e di#c%o#ed or #ed $it"ot t"e +rior $ritten +ermi##ion of ZTE. De to +date and im+ro/ement of ZTE +rodct# and tec"no%oie# information in t"i# docment i# #ected to c"ane $it"ot notice.



I


T'LE F !4TE4T& & 'enera( & 1.1 &co+e 1 1.2 Reference..................................... Reference..................................... ........................................ ......................................... ........... 1 1.3 Definition.................................................................. ......................................... ........... ............ ....... ..... 1 ) Accessi*i(ity+++++++++++++++++++++++++++++++++++++++++++++++ Accessi*i(ity+++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++++++++++++++ +++++++++++++++++++++++++ +++++++++++++ ++++++ +++++++++ ++ ) 2.1 ttac" &cce## Rate............................................ ........................................ ..................... ....... 2 2.2 Detac" &cce## Rate.................................................. ......................................... ................... . 2 2.3 Pain &cce## Rate...................................................... ......................................... ........... ..... 3 2.5 RR! E#ta%i#"ment E#ta%i#"ment &cce## Rate............................................... .................................... ........ ...... .. 5 2.6 RR! Re-E#ta%i#"ment Re-E#ta%i#"ment &cce## Rate............................................... ......................... ............. ...... ....... 6 2.7 Initia% E-R' &et+ &cce## Rate............................................... ..................... ............. ....... ............. .......... ... 7 2.8 dded E-R' &et+ &cce## Rate................................................. .................. ............. ....... ............. ......... .. 8 2.( E-R' &et+ &cce## Rate.................................................... ......................................... ........ ....... . ( 2.9 E-R' :odify &cce## Rate.................................................... ......................................... ....... 9 2.10 E-R' '%oc; Rate..................................................... ......................................... ............. ..... 10 2.11 E-R' '%oc; Rate Per t E#ta%i#"ment E#ta%i#"ment &cce## Rate....................................... .................. ............. ...... ............. ...... 15 2.15 Initia% E-R' cce##ii%ity ...................................... ..................................... ............. ....... ............. ........... .... 16 2.16 dded E-R' cce##ii%ity ................................... ...................................... ............. ....... ............. ........... .... 17 , Retaina*i(ity++++++++++++++++++++++++++++++++++++++++++++++ Retaina*i(ity++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++++++++ ++++++ & 3.1 RR! Dro+ Rate........................................................ ......................................... ............ ......... ....... .. 18 3.2 E-R' Dro+ Rate..................................................... ......................................... ................ ..... 1( 3.3 E-R' Dro+ Rate +er
II




 Traffic 24 8.1 :a>imm RR!-!onnected =#er 4mer............................................................. ................. (9 8.2 :ean RR!-!onnected =#er 4mer.................................................................... .................90 8.3 /erae =#er 4mer +er imm cti/e =#er 4mer on t"e DL +er imm cti/e =#er 4mer on t"e =L +er imm DL !e%% PD!P T"ro"+t................................................ ................................. .... 98 8.10 :inimm DL !e%% PD!P T"ro"+t........................................ ....................................... ..... 98 8.11 /erae =L !e%% PD!P T"ro"+t.............................................. ............................... ........ 9( 8.12 :a>imm =L !e%% PD!P T"ro"+t............................... ......................................... ........... 99 8.13 :inimm =L !e%% PD!P T"ro"+t........................................ ....................................... ..... 99 8.15 /erae DL !e%% RL! T"ro"+t.................................. ........................................ ............ 100 8.16 :a>imm DL !e%% RL! T"ro"+t.............................................. ..................................... 101 8.17 :inimm DL !e%% RL! T"ro"+t............................................... ..................................... 101 8.18 /erae =L !e%% RL! T"ro"+t.................................. ........................................ ............ 102 8.1( :a>imm =L !e%% RL! T"ro"+t.............................................. ..................................... 103 8.19 :inimm =L !e%% RL! T"ro"+t............................................... ..................................... 103 8.20 /erae DL !e%% :! T"ro"+t................................................. ............................ ........ 105 8.21 :a>imm DL !e%% :! T"ro"+t.................................. ......................................... ........ 106 8.22 :inimm DL !e%% :! T"ro"+t...................................... ........................................ ...... 106 8.23 /erae =L !e%% :! T"ro"+t................................................. ............................ ........ 107 8.25 :a>imm =L !e%% :! T"ro"+t.................................. ......................................... ........ 108 8.26 :inimm =L !e%% :! T"ro"+t...................................... ........................................ ...... 108 8.27 =L !e%% 'LER after Retran#mi##ion.......................................... ....................... .................. 10( 8.28 DL !e%% 'LER after Retran#mi##ion.......................................... ....................... .................. 109 2 Transport&&5 (.1 toin =-P%aneTran#+ort T"ro"+t )V2.0 n%y*.................................... ....................... 110 (.2 Incomin =-P%aneTran#+ort T"ro"+t )V2.0 n%y*.................................... ....................... 110 (.3 Tota% toin Tran#+ort T"ro"+t ................................................................. ................ 111 (.5 Tota% Incomin Tran#+ort T"ro"+t ................................................................. ................ 112 (.6 =L &1 Tran#+ort T"ro"+t ....................................................................... ........................ 112 (.7 DL &1 Tran#+ort T"ro"+t ....................................................................... ........................ 113 (.8 toin X2 Tran#+ort T"ro"+t ........................................................... ......................... . 115 (.( Incomin X2 Tran#+ort T"ro"+t ......................................................................... ............ 115 4 "e(( 6 7ystem Resources++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++&&0 9.1 Pain !one#tion Rate ....................................... ....................................... ....................... 116 9.2 /erae !P= Load ......................................... ........................................ ............................ 117 9.3 Pea; !P= Load ........................................ ......................................... ................................. 118 9.5 Percentae of !P= Load @i"er T"an T"re#"o%d................................. ......................... ...... 118 9.6 /erae :emory Load .................................... ......................................... ........................... 11( 9.7 Pea; :emory Load ................................... ......................................... ................................. 119 9.8 Percentae of :emory Load @i"er T"an T"re#"o%d............................... ........................... 119



III


1

Aenera%

1.1

&co+e

T"i# docment +ro/ide# KPI definition# a++%ica%e for t"e mea#rement# of net$or; +erformance traffic end-#er e>+erience and re#orce #ae from E-=TR4 +oint of /ie$.

1.2

Reference

B1C ZTE LTE-FDD Performance !onter Reference.doc

1.3

Definition

Key Performance Indicator )KPI* are "i" %e/e% metric# i.e. form%a con#i#tin of a comination of ra$ conter# or an areation of #tati#tic# on t"e end to end commnication i/in enera% information on #y#tem re#orce #ae traffic end #er e>+erience and net$or; +erformance. T"ey are #a%%y #ed a# a fir#t indication $"et"er t"e #y#tem i# "i"%y %oaded or t"ere are any +otentia% +erformance i##e# after $"ic" t"e o+erator can #e t"e nder%yin ra$ conter# or tracin too% for dee+ dri%%-do$n ana%y#i#. T"e fo%%o$in KPI definition tem+%ate i# a++%ica%e in t"i# docment. &tati#tic# co%%ected y t"e te#t %eader are defined a# e%o$ ♦

4mer of ttac" attem+t

!onter# co%%ected y t"e net$or; )e4ode'* atomatica%%y are defined a# e%o$ 

4mer of #cce##f% RR! connection e#ta%i#"ment

ttrite# of eac" KPI are defined a# e%o$ 

Pr+o#e :ea#rement of net$or; +erformance.



ect ce%%



=nit Percentae



Ty+e Ratio

!onter# mentioned in t"i# docment "a/e t"e format a# e%o$ $"ic" can e fond in B1C ! e.. !383200000



1

ZTE LTE-FDD Performance !onter Reference

2

cce##ii%ity

2.1

ttac" &cce## Rate Description T"e KPI #"o$# +roai%ity for an end-#er to #cce##f%%y attac" at re?e#t.

/easurement /ethod &tati#tic# are needed to ena%e t"e corre#+ondin mea#rement ♦

4mer of ttac" attem+t

♦

4mer of #cce##f% ttac"












Ty+e Ratio

Formu(a Definition ttac" &cce## Rate  4mer of #cce##f% ttac" G 4mer of ttac" attem+t > 100H

2.2

Detac" &cce## Rate Description T"e KPI #"o$# +roai%ity for an end-#er to #cce##f%%y detac" at re?e#t.

/easurement /ethod &tati#tic# are needed to ena%e t"e corre#+ondin mea#rement

2




♦

4mer of Detac" attem+t

♦

4mer of #cce##f% Detac"



Pr+o#e :ea#rement of net$or; +erformance









Ty+e Ratio

Formu(a Definition Detac" &cce## Rate  4mer of #cce##f% Detac" G 4mer of Detac" attem+t > 100H

2.3

Pain &cce## Rate Description T"e KPI #"o$# +roai%ity for an end-#er to #cce##f%%y re#+ond to eac" +ain. T"i# KPI #"o$# on%y t"e +ain #cce## rate on air interface i.e. +ain i# #ent on air interface and =E #cceed in random acce## and t"e fo%%o$in RR! e#ta%i#"ment +rocedre.


4mer of Pain record #ent on t"e air interface

♦

4mer of #cce##f% RR! connection e#ta%i#"ment #cceedin t"e +ain












Ty+e Ratio



3


Formu(a Definition Pain &cce## Rate  4mer of #cce##f% RR! connection e#ta%i#"ment #cceedin t"e +ain G 4mer of Pain record #ent on t"e air interface > 100H

2.5

RR! E#ta%i#"ment &cce## Rate Description T"e KPI #"o$# +roai%ity for an end-#er to e +ro/ided $it" an RR! connection at re?e#t.

/easurement /ethod !onter# at e4ode' #ide are de#ined to ena%e t"e corre#+ondin mea#rement $"ic" are #+%it into #-conter# +er e#ta%i#"ment ca#e and +er fai%re ca#e 

4mer of #cce##f% RR! connection e#ta%i#"ment

+er e#ta%i#"ment ca#e ):t-cce## :o-&ina%in :o-Data @i"Prioritycce## Emerency*. 

4mer of fai%ed RR! connection e#ta%i#"ment

Per e#ta%i#"ment ca#e and +er fai%re ca#e )time ot admi##ion contro% fai%re ot"er rea#on*. 










Ty+e Ratio

Formu(a Definition RR! E#ta%i#"ment &cce## Rate  4mer of #cce##f% RR! connection e#ta%i#"ment G )4mer of #cce##f% RR! connection e#ta%i#"ment  4mer of fai%ed RR! connection e#ta%i#"ment* > 100H )!383200000!383200005!38320000(!383200012!383200017*G )!383200000!383200001!383200002!383200003!383200005!383200006! 383200007!383200008!38320000(!383200009!383200010!383200011!38

5




3200012!383200013!383200015!383200016!383200017!383200018!3832 0001(!383200019!383200019* > 100H

2.6

RR! Re-E#ta%i#"ment &cce## Rate Description T"e KPI #"o$# +roai%ity for an end-#er to #cce##f%%y re-e#ta%i#" a RR! connection at re?e#t.

/easurement /ethod !onter# at e4ode' #ide are de#ined to ena%e t"e corre#+ondin mea#rement $"ic" are #+%it into #-conter# +er re-e#ta%i#"ment ca#e and +er fai%re ca#e 

4mer of #cce##f% RR! connection re-e#ta%i#"ment

+er re-e#ta%i#"ment ca#e. 

4mer of fai%ed RR! connection re-e#ta%i#"ment

Per re-e#ta%i#"ment ca#e and +er fai%re ca#e )time ot admi##ion contro% fai%re ot"er rea#on*. 










Ty+e Ratio

Formu(a Definition RR! Re-E#ta%i#"ment &cce## Rate  4mer of #cce##f% RR! connection re-e#ta%i#"ment G )4mer of #cce##f% RR! connection re-e#ta%i#"ment  4mer of fai%ed RR! connection re-e#ta%i#"ment* > 100H )To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.



6


2.7

Initia% E-R' &et+ &cce## Rate Description T"e KPI #"o$# +roai%ity for an end-#er to e +ro/ided $it" an E-R' at re?e#t $it"in t"e Initia% !onte>t &et+ +rocedre.

/easurement /ethod !onter# at e4ode' #ide are de#ined to ena%e t"e corre#+ondin mea#rement $"ic" are #+%it into #-conter# +er
4mer of #cce##f% initia% E-R' e#ta%i#"ment

+er
4mer of fai%ed initia% E-R' e#ta%i#"ment

Per









Ty+e Ratio

Formu(a Definition Initia% E-R' &et+ &cce## Rate  4mer of #cce##f% initia% E-R' e#ta%i#"ment G )4mer of #cce##f% initia% ER' e#ta%i#"ment  4mer of fai%ed initia% E-R' e#ta%i#"ment* > 100H )!383210200!383210207!383210212!38321021(!383210225!383210230 !383210237!383210252!38321025(*G )!383210200!383210201!383210202!383210203!38320205!383210206!3 83210207!383210208!38321020(!383210209!383210210!383210211!383 210212!383210213!383210215!383210216!383210217!383210218!38321 021(!383210219!383210220!383210221!383210222!383210223!3832102 25!383210226!383210227!383210228!38321022(!383210229!383210230 !383210231!383210232!383210233!383210235!383210236!383210237! 383210238!38321023(!383210239!383210250!383210251!383210252!38 3210253!383210255!383210269!383210257!383210258!38321025(!3832 10259!383210260!383210261!383210262!383210263* > 100H

7




2.8

dded E-R' &et+ &cce## Rate Description T"e KPI #"o$# +roai%ity for an end-#er to e +ro/ided $it" an E-R' at re?e#t $it"in t"e E-R' &et+ +rocedre.

4mer of #cce##f% added E-R' e#ta%i#"ment

+er
4mer of fai%ed added E-R' e#ta%i#"ment

Per









Ty+e Ratio

Formu(a Definition dded E-R' &et+ &cce## Rate  4mer of #cce##f% added E-R' e#ta%i#"ment G )4mer of #cce##f% added ER' e#ta%i#"ment  4mer of fai%ed added E-R' e#ta%i#"ment* > 100H )!383210265!383210270!383210277!383210282!38321028(!3832102(5 !383210290!383210297!383210302*G )!383210265!383210266!383210267!383210268!38321026(!383210269! 383210270!383210271!383210272!383210273!383210275!383210276!38 3210277!383210278!38321027(!383210279!383210280!383210281!3832 10282!383210283!383210285!383210286!383210287!383210288!383210 28(!383210289!3832102(0!3832102(1!3832102(2!3832102(3!3832102( 5!3832102(6!3832102(7!3832102(8!3832102((!3832102(9!383210290 !383210291!383210292!383210293!383210295!383210296!383210297!3 83210298!38321029(!383210299!383210300!383210301!383210302!383 210303!383210305!383210306!383210307!383210308* > 100H



8


2.(

E-R' &et+ &cce## Rate Description T"e KPI #"o$# +roai%ity for an end-#er to e +ro/ided $it" an E-R' at re?e#t no matter $it"in t"e Initia% !onte>t &et+ +rocedre or t"e E-R' &et+ +rocedre.





+er




Per









Ty+e Ratio

Formu(a Definition E-R' &et+ &cce## Rate  )4mer of #cce##f% initia% E-R' e#ta%i#"ment  4mer of #cce##f% added ER' e#ta%i#"ment* G )4mer of #cce##f% initia% E-R' e#ta%i#"ment  4mer of fai%ed initia% E-R' e#ta%i#"ment  4mer of #cce##f% added E-R' e#ta%i#"ment  4mer of fai%ed added E-R' e#ta%i#"ment* > 100H )!383210200!383210207!383210212!38321021(!383210225!383210230 !383210237!383210252!38321025(!383210265!383210270!383210277!3 83210282!38321028(!3832102(5!383210290!383210297!383210302*G )!383210200!383210201!383210202!383210203!383210205!383210206! 383210207!383210208!38321020(!383210209!383210210!383210211!38 3210212!383210213!383210215!383210216!383210217!383210218!3832 1021(!383210219!383210220!383210221!383210222!383210223!383210 225!383210226!383210227!383210228!38321022(!383210229!38321023

(




0!383210231!383210232!383210233!383210235!383210236!383210237 !383210238!38321023(!383210239!383210250!383210251!383210252!3 83210253!383210255!383210256!383210257!383210258!38321025(!383 210259!383210260!383210261!383210262!383210263!383210265!38321 0266!383210267!383210268!38321026(!383210269!383210270!3832102 71!383210272!383210273!383210275!383210276!383210277!383210278 !38321027(!383210279!383210280!383210281!383210282!383210283! 383210285!383210286!383210287!383210288!38321028(!383210289!38 32102(0!3832102(1!3832102(2!3832102(3!3832102(5!3832102(6!3832 102(7!3832102(8!3832102((!3832102(9!383210290!383210291!383210 292!383210293!383210295!383210296!383210297!383210298!38321029 (!383210299!383210300!383210301!383210302!383210303!383210305 !383210306!383210307!383210308* > 100H

2.9

E-R' :odify &cce## Rate Description T"e KPI #"o$# +roai%ity for an end-#er to e +ro/ided $it" a modified E-R' at re?e#t $it"in t"e E-R' :odification +rocedre.

4mer of &cce##f% 'earer# :odification

+er
4mer of Fai%ed 'earer# :odification

Per









Ty+e Ratio

Formu(a Definition E-R' :odify &cce## Rate



9


 4mer of &cce##f% 'earer# :odification G )4mer of &cce##f% 'earer# :odification  4mer of Fai%ed 'earer# :odification* > 100H )!38321030(!383210315!383210320!383210327!383210332!38321033( !383210355!383210360!383210367*G )!38321030(!383210309!383210310!383210311!383210312!383210313! 383210315!383210316!383210317!383210318!38321031(!383210319!38 3210320!383210321!383210322!383210323!383210325!383210326!3832 10327!383210328!38321032(!383210329!383210330!383210331!383210 332!383210333!383210335!383210336!383210337!383210338!38321033 (!383210339!383210350!383210351!383210352!383210353!383210355 !383210356!383210357!383210358!38321035(!383210359!383210360!3 83210361!383210362!383210363!383210365!383210366!383210367!383 210368!38321036(!383210369!383210370!383210371* > 100H )To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.

2.10

E-R' '%oc; Rate Description T"e KPI #"o$# +roai%ity for an end-#er to e reected $it" an E-R' at re?e#t de to e4ode' admi##ion contro% no matter $it"in t"e Initia% !onte>t &et+ +rocedre or t"e E-R' &et+ +rocedre.

4mer of fai%ed initia% E-R' e#ta%i#"ment de to admi##ion contro% fai%re



4mer of fai%ed added E-R' e#ta%i#"ment de to admi##ion contro% fai%re

+er




+er




Per
10















Ty+e Ratio

Formu(a Definition E-R' '%oc; Rate  )4mer of fai%ed initia% E-R' e#ta%i#"ment de to admi##ion contro% fai%re  4mer of fai%ed added E-R' e#ta%i#"ment de to admi##ion contro% fai%re* G )4mer of #cce##f% initia% E-R' e#ta%i#"ment  4mer of fai%ed initia% E-R' e#ta%i#"ment  4mer of #cce##f% added E-R' e#ta%i#"ment  4mer of fai%ed added E-R' e#ta%i#"ment* > 100H )!383210201!383210208!383210213!383210219!383210226!383210231 !383210238!383210253!383210259!383210266!383210271!383210278!3 83210283!383210289!3832102(6!383210291!383210298!383210303*G )!383210200!383210201!383210202!383210203!383210205!383210206! 383210207!383210208!38321020(!383210209!383210210!383210211!38 3210212!383210213!383210215!383210216!383210217!383210218!3832 1021(!383210219!383210220!383210221!383210222!383210223!383210 225!383210226!383210227!383210228!38321022(!383210229!38321023 0!383210231!383210232!383210233!383210235!383210236!383210237 !383210238!38321023(!383210239!383210250!383210251!383210252!3 83210253!383210255!383210256!383210257!383210258!38321025(!383 210259!383210260!383210261!383210262!383210263!383210265!38321 0266!383210267!383210268!38321026(!383210269!383210270!3832102 71!383210272!383210273!383210275!383210276!383210277!383210278 !38321027(!383210279!383210280!383210281!383210282!383210283! 383210285!383210286!383210287!383210288!38321028(!383210289!38 32102(0!3832102(1!3832102(2!3832102(3!3832102(5!3832102(6!3832 102(7!3832102(8!3832102((!3832102(9!383210290!383210291!383210 292!383210293!383210295!383210296!383210297!383210298!38321029 (!383210299!383210300!383210301!383210302!383210303!383210305 !383210306!383210307!383210308* > 100H )To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.

2.11

E-R' '%oc; Rate Per t &et+ +rocedre or t"e E-R' &et+ +rocedre.



11


4mer of fai%ed initia% E-R' e#ta%i#"ment de to admi##ion contro% fai%re



4mer of fai%ed added E-R' e#ta%i#"ment de to admi##ion contro% fai%re

+er




+er




Per









Ty+e Ratio

Formu(a Definition E-R' '%oc; Rate Per 100H E-R' '%oc; Rate )
12




)!383210213!383210278*G)!383210212!383210213!383210215!383210216 !383210217!383210218!383210277!383210278!38321027(!383210279 !383210280!383210281* E-R' '%oc; Rate ) 100H )To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.

2.12

&1-&i E#ta%i#"ment &cce## Rate Description T"e KPI #"o$# +roai%ity for an end-#er to #cce##f%%y e#ta%i#" =E-a##ociated %oica% &1 connection at eac" attem+t.

/easurement /ethod !onter# at e4ode' #ide are de#ined to ena%e t"e corre#+ondin mea#rement 

4mer of Initia% =E :e##ae #ent from e4ode' to ::E



13




4mer of fir#t me##ae from ::E #cceedin Initia% =E :e##ae y e4ode'












Ty+e Ratio

Formu(a Definition &1-&i E#ta%i#"ment &cce## Rate  4mer of fir#t me##ae from ::E #cceedin Initia% =E :e##ae y e4ode' G 4mer of Initia% =E :e##ae #ent from e4ode' to ::E > 100H )To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.

2.13

=E !onte>t E#ta%i#"ment &cce## Rate Description T"e KPI #"o$# +roai%ity for an end-#er to #cce##f%%y e#ta%i#" =E conte>t at eac" attem+t.


4mer of Initia% !onte>t &et+ Re?e#t



4mer of Initia% !onte>t &et+ Fai%re

Per fai%re ca#e )cti/ation Fai%re in &ecrity :ode dmi##ion !ontro% Fai%re RR! Re!onf Fai%re =E Ree#ta%i#" RR! !onnection !onte>t &et+ Re?e#t :# Error t"er !a#e*

15












Ty+e Ratio




Formu(a Definition =E !onte>t E#ta%i#"ment &cce## Rate  )4mer of Initia% !onte>t &et+ Re?e#t - 4mer of Initia% !onte>t &et+ Fai%re* G 4mer of Initia% !onte>t &et+ Re?e#t > 100H )To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.

2.15

Initia% E-R' cce##ii%ity Description T"e KPI #"o$# +roai%ity for an end-#er to e #cce##f%%y +ro/ided $it" a #er/ice $it"in initia% conte>t #et+ +rocedre.

/easurement /ethod T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement RR! E#ta%i#"ment &cce## Rate &1-&i E#ta%i#"ment &cce## Rate Initia% E-R' &et+ &cce## Rate.



Pr+o#e :ea#rement of end #er e>+erience.









Ty+e Ratio

Formu(a Definition Initia% E-R' cce##ii%ity  RR! E#ta%i#"ment &cce## Rate > &1-&i E#ta%i#"ment &cce## Rate > Initia% ER' &et+ &cce## Rate



16


2.16

dded E-R' cce##ii%ity Description T"e KPI #"o$# +roai%ity for an end-#er to e #cce##f%%y +ro/ided $it" a #er/ice after initia% conte>t #et+ +rocedre.

/easurement /ethod T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement RR! E#ta%i#"ment &cce## Rate &1-&i E#ta%i#"ment &cce## Rate =E !onte>t E#ta%i#"ment &cce## Rate dded E-R' &et+ &cce## Rate.












Ty+e Ratio

Formu(a Definition dded E-R' cce##ii%ity  RR! E#ta%i#"ment &cce## Rate > &1-&i E#ta%i#"ment &cce## Rate > =E !onte>t E#ta%i#"ment &cce## Rate > dded E-R' &et+ &cce## Rate

17




3

R et a i n a i % i t y

3 .1

RR! Dr o + Ra te Description T"e KPI #"o$# +roai%ity for an end-#er to %o## t"e RR! connection aain#t t"e $i%%in.

/easurement /ethod !onter# !onter# at e4ode' e4ode' #ide are de#ine de#ined d to ena%e ena%e t"e corre#+o corre#+ondi ndin n mea#rem mea#rement ent $"ic" are #+%it into #-conter# +er e#ta%i#"ment ca#e and +er fai%re ca#e 

4mer of anorma% RR! !onnection Re%ea#e

+er re%ea#e ca#e. 

4mer of #cce##f%%y e#ta%i#"ed RR! connection

Inc%din initia% RR! connection e#ta%i#"ment and "ando/er inGot RR! connection. 

Pr+o#e :ea#rement of end #er e>+erience









Ty+e Ratio

Formu(a Definition RR! Dro+ Rate  4mer of anorma% RR! !onnection Re%ea#e G 4mer of #cce##f%%y e#ta%i#"ed RR! connection > 100H )To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.



18


3 .2

E - R ' D r o + Ra t e Description T"e KPI #"o$# +roai%ity for an end-#er to %o## t"e E-R' aain#t t"e $i%%in.


4mer of anorma%%y re%ea#ed E-R'

+er
4mer of #cce##f%%y e#ta%i#"ed E-R'

Per









Ty+e Ratio

Formu(a Definition E-R' Dro+ Rate  4mer of anorma%%y re%ea#ed E-R' G 4mer of #cce##f%%y e#ta%i#"ed E-R' > 100H )!383210381!383210382!383210383!383210385!383210386!383210387 !383210388!38321038(!383210389!3832103(0!3832103(1!3832103(2!3 832103(3!3832103(5!3832103(6!3832103(7!3832103(8!3832103((*G )!383210200!383210207!383210212!38321021(!383210225!383210230! 383210237!383210252!38321025(!383210265!383210270!383210277!38 3210282 3210282!38 !38321 321028 028(!3 (!3832 832102( 102(5!3 5!3832 8321029 10290!3 0!3832 8321029 10297!3 7!38321 8321030 0302* 2* > 100H

1(




3 .3

E - R ' D r o + Ra t e + e r < ! I Description T"e KPI #"o$# +roai%ity for an end-#er to %o## t"e E-R' of #+ecific

4mer of anorma%%y re%ea#ed E-R' +er
+er

Per









Ty+e Ratio

Formu(a Definition E-R' Dro+ Rate +er 100H E-R' Dro+ Rate )


19


E-R' Dro+ Rate )
3.5

cti/e E-R' Dro+ Rate Description T"e KPI #"o$# +roai%ity for an end-#er to %o## t"e E-R' aain#t t"e $i%%in $"en it i# acti/e i.e. t"ere $a# data in t"e ffer in any of t"e direction.

/easurement /ethod !onter# at e4ode' #ide are de#ined to ena%e t"e corre#+ondin mea#rement $"ic" are #+%it into #-conter# +er e#ta%i#"ment ca#e and +er fai%re ca#e 

4mer of anorma%%y re%ea#ed acti/e E-R'

+er

+er
20















Ty+e Ratio

Formu(a Definition cti/e E-R' Dro+ Rate  4mer of anorma%%y re%ea#ed acti/e E-R' G 4mer of #cce##f%%y e#ta%i#"ed ER' > 100H )To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.

5

:oi%ity

5.1

Intra-e4' Intra-fre? Intra-e$ Intra-fre8 #ut1oin1 9andover Preparation 7uccess Rate per "e(( Pair

5.1.1.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in intra-e4' intra-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.1.1.2

:ea#rement :et"od !onter# at e4ode' #ide are de#ined to ena%e t"e corre#+ondin mea#rement $"ic" are #+%it into #-conter# +er fai%re ca#e 

4mer of #cce##f% intra-e4' intra-fre? otoin "ando/er +re+aration +er ce%% +air



4mer of fai%ed intra-e4' intra-fre? otoin "ando/er +re+aration +er ce%% +air

+er fai%re ca#e 










Ty+e Ratio



21


5.1.1.3

Form%a Definition Intra-e4' Intra-fre? toin @ando/er Pre+aration &cce## Rate +er !e%% +air  4mer of #cce##f% intra-e4' intra-fre? otoin "ando/er +re+aration +er ce%% +air G )4mer of #cce##f% intra-e4' intra-fre? otoin "ando/er +re+aration +er ce%% +air  4mer of fai%ed intra-e4' intra-fre? otoin "ando/er +re+aration +er ce%% +air* > 100H  !383700000 G )!383700000!383700001!383700002!383700003* > 100H

Intra-e$ Intra-fre8 #ut1oin1 9andover E:ecution 7uccess Rate per "e(( Pair 5.1.2.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in intra-e4' intra-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.1.2.2


4mer of #cce##f% intra-e4' intra-fre? otoin "ando/er e>ection +er ce%% +air



4mer of fai%ed intra-e4' intra-fre? otoin "ando/er e>ection +er ce%% +air

+er fai%re ca#e

5.1.2.3












Ty+e Ratio

Form%a Definition Intra-e4' Intra-fre? toin @ando/er E>ection &cce## Rate +er !e%% +air  4mer of #cce##f% intra-e4' intra-fre? otoin "ando/er e>ection +er ce%% +air G )4mer of #cce##f% intra-e4' intra-fre? otoin "ando/er e>ection +er ce%% +air  4mer of fai%ed intra-e4' intra-fre? otoin "ando/er e>ection +er ce%% +air* > 100H !3837000(0 G )!3837000(0!3837000(1!3837000(2!3837000(3* > 100H

22




Intra-e$ Intra-fre8 #ut1oin1 /o*i(ity 7uccess Rate per "e(( Pair 5.1.3.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in intra-e4' intra-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.1.3.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Intra-e4' Intra-fre? toin @ando/er Pre+aration &cce## Rate +er !e%% +air Intra-e4' Intra-fre? toin @ando/er E>ection &cce## Rate +er !e%% +air.

5.1.3.3












Ty+e Ratio

Form%a Definition Intra-e4' Intra-fre? toin :oi%ity &cce## Rate +er !e%% +air  Intra-e4' Intra-fre? toin @ando/er Pre+aration &cce## Rate +er !e%% +air > Intra-e4' Intra-fre? toin @ando/er E>ection &cce## Rate +er !e%% +air

Intra-e$ Intra-fre8 Incomin1 9andover Preparation 7uccess Rate per "e(( Pair 5.1.5.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in intra-e4' intra-fre? "ando/er +rocedre on t"e #+ecific #orce ce%% to t"e taret ce%% a#i#.



23


5.1.5.2


4mer of #cce##f% intra-e4' intra-fre? incomin "ando/er +re+aration +er ce%% +air



4mer of fai%ed intra-e4' intra-fre? incomin "ando/er +re+aration +er ce%% +air


5.1.5.3












Ty+e Ratio

Form%a Definition Intra-e4' Intra-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%% +air  4mer of #cce##f% intra-e4' intra-fre? Incomin "ando/er +re+aration +er ce%% +air G )4mer of #cce##f% intra-e4' intra-fre? Incomin "ando/er +re+aration +er ce%% +air  4mer of fai%ed intra-e4' intra-fre? Incomin "ando/er +re+aration +er ce%% +air* > 100H  !383700050 G )!383700050!383700051!383700052!383700053* > 100H

Intra-e$ Intra-fre8 Incomin1 9andover E:ecution 7uccess Rate per "e(( Pair 5.1.6.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in intra-e4' intra-fre? "ando/er +rocedre on t"e #+ecific #orce ce%% to t"e taret ce%% a#i#.

5.1.6.2


4mer of #cce##f% intra-e4' intra-fre? incomin "ando/er e>ection +er ce%% +air



4mer of fai%ed intra-e4' intra-fre? incomin "ando/er e>ection +er ce%% +air


25




5.1.6.3












Ty+e Ratio

Form%a Definition Intra-e4' Intra-fre? Incomin @ando/er E>ection &cce## Rate +er !e%% +air  4mer of #cce##f% intra-e4' intra-fre? Incomin "ando/er e>ection +er ce%% +air G )4mer of #cce##f% intra-e4' intra-fre? Incomin "ando/er e>ection +er ce%% +air  4mer of fai%ed intra-e4' intra-fre? Incomin "ando/er e>ection +er ce%% +air* > 100H !3837000(5G)!3837000(5!3837000(6!3837000(7!3837000(8* > 100H

Intra-e$ Intra-fre8 Incomin1 /o*i(ity 7uccess Rate per "e(( Pair 5.1.7.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in intra-e4' intra-fre? "ando/er +rocedre on t"e #+ecific #orce ce%% to t"e taret ce%% a#i#.

5.1.7.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Intra-e4' Intra-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%% +air Intra-e4' Intra-fre? Incomin @ando/er E>ection &cce## Rate +er !e%% +air.

5.1.7.3












Ty+e Ratio

Form%a Definition Intra-e4' Intra-fre? Incomin :oi%ity &cce## Rate +er !e%% +air  Intra-e4' Intra-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%% +air > Intra-e4' Intra-fre? Incomin @ando/er E>ection &cce## Rate +er !e%% +air



26


Intra-e$ Intra-fre8 #ut1oin1 9andover Preparation 7uccess Rate per "e(( 5.1.8.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in intra-e4' intra-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

5.1.8.2


4mer of #cce##f% intra-e4' intra-fre? otoin "ando/er +re+aration +er ce%%



4mer of fai%ed intra-e4' intra-fre? otoin "ando/er +re+aration +er ce%%


5.1.8.3












Ty+e Ratio

Form%a Definition Intra-e4' Intra-fre? toin @ando/er Pre+aration &cce## Rate +er !e%%  4mer of #cce##f% intra-e4' intra-fre? otoin "ando/er +re+aration +er ce%% G )4mer of #cce##f% intra-e4' intra-fre? otoin "ando/er +re+aration +er ce%%  4mer of fai%ed intra-e4' intra-fre? otoin "ando/er +re+aration +er ce%%* > 100H  !383260900 G )!383260900!383260901!383260902!383260903* > 100H

Intra-e$ Intra-fre8 #ut1oin1 9andover E:ecution 7uccess Rate per "e(( 5.1.(.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in intra-e4' intra-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

27




5.1.(.2


4mer of #cce##f% intra-e4' intra-fre? otoin "ando/er e>ection +er ce%%



4mer of fai%ed intra-e4' intra-fre? otoin "ando/er e>ection +er ce%%


5.1.(.3












Ty+e Ratio

Form%a Definition Intra-e4' Intra-fre? toin @ando/er E>ection &cce## Rate +er !e%%  4mer of #cce##f% intra-e4' intra-fre? otoin "ando/er e>ection +er ce%% G )4mer of #cce##f% intra-e4' intra-fre? otoin "ando/er e>ection +er ce%  4mer of fai%ed intra-e4' intra-fre? otoin "ando/er e>ection +er ce%%* > 100H !3832609(0 G )!3832609(0!3832609(1!3832609(2!3832609(3* > 100H

Intra-e$ Intra-fre8 #ut1oin1 /o*i(ity 7uccess Rate per "e(( 5.1.9.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in intra-e4' intra-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

5.1.9.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Intra-e4' Intra-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% Intra-e4' Intra-fre? otoin @ando/er E>ection &cce## Rate +er !e%%. 










28




5.1.9.3

Ty+e Ratio

Form%a Definition Intra-e4' Intra-fre? toin :oi%ity &cce## Rate +er !e%%  Intra-e4' Intra-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% > Intra-e4' Intra-fre? otoin @ando/er E>ection &cce## Rate +er !e%%

Intra-e$ Intra-fre8 Incomin1 9andover Preparation 7uccess Rate per "e(( 5.1.10.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in intra-e4' intra-fre? "ando/er +rocedre on t"e taret ce%% a#i#.

5.1.10.2

:ea#rement :et"od !onter# !onter# at e4ode' e4ode' #ide are de#ine de#ined d to ena%e ena%e t"e corre#+o corre#+ondi ndin n mea#rem mea#rement ent $"ic" are #+%it into #-conter# +er fai%re ca#e 

4mer of #cce##f% intra-e4' intra-fre? incomin "ando/er +re+aration +er ce%%



4mer of fai%ed intra-e4' intra-fre? incomin "ando/er +re+aration +er ce%%


5.1.10.3












Ty+e Ratio

Form%a Definition Intra-e4' Intra-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%%  4mer of #cce##f% intra-e4' intra-fre? Incomin "ando/er +re+aration +er ce%% G )4mer of #cce##f% intra-e4' intra-fre? Incomin "ando/er +re+aration +er ce%%  4mer of fai%ed intra-e4' intra-fre? Incomin "ando/er +re+aration +er ce%%* > 100H  !383260950 G )!383260950!383260951!383260952!383260953* > 100H

2(




Intra-e$ Intra-fre8 Incomin1 9andover E:ecution 7uccess Rate per "e(( 5.1.11.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in intra-e4' intra-fre? "ando/er +rocedre on t"e taret ce%% a#i#.

5.1.11.2

:ea#rement :et"od !onter# !onter# at e4ode' e4ode' #ide are de#ine de#ined d to ena%e ena%e t"e corre#+o corre#+ondi ndin n mea#rem mea#rement ent $"ic" are #+%it into #-conter# +er fai%re ca#e 

4mer of #cce##f% intra-e4' intra-fre? incomin "ando/er e>ection +er ce%%



4mer of fai%ed intra-e4' intra-fre? incomin "ando/er e>ection +er ce%%


5.1.11.3












Ty+e Ratio

Form%a Definition Intra-e4' Intra-fre? Incomin @ando/er E>ection &cce## Rate +er !e%%  4mer of #cce##f% intra-e4' intra-fre? Incomin "ando/er e>ection +er ce%% G )4mer )4mer of #cce##f #cce##f%% intra-e intra-e4' 4' intra-fre? intra-fre? Incomin Incomin "ando/er "ando/er e>ection e>ection +er ce%%  4mer of fai%ed intra-e4' intra-fre? Incomin "ando/er e>ection +er ce%%* > 100H !3832609(5 G )!3832609(5!3832609(6!3832609(7!3832609(8* > 100H

Intra-e$ Intra-fre8 Incomin1 /o*i(ity 7uccess Rate per "e(( 5.1.12.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in intra-e4' intra-fre? "ando/er +rocedre on t"e taret ce%% a#i#.



29


5.1.12.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Intra-e4' Intra-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%% Intra-e4' Intra-fre? Incomin @ando/er E>ection &cce## Rate +er !e%%.

5.1.12.3












Ty+e Ratio

Form%a Definition Intra-e4' Intra-fre? Incomin :oi%ity &cce## Rate +er !e%%  Intra-e4' Intra-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%% > Intrae4' Intra-fre? Incomin @ando/er E>ection &cce## Rate +er !e%%

5 .2

In te r - e 4' In tra - fr e ?

Inter-e$ via ;) Intra-fre8 #ut1oin1 9andover Preparation 7uccess Rate per "e(( Pair 5.2.1.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in inter-e4' /ia X2 intra-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.2.1.2

:ea#rement :e :et"od !onter# !onter# at e4ode' e4ode' #ide are de#ine de#ined d to ena%e ena%e t"e corre#+o corre#+ondi ndin n mea#rem mea#rement ent $"ic" are #+%it into #-conter# +er fai%re ca#e

30



4mer of #cce##f% inter-e4' /ia X2 intra-fre? otoin "ando/er +re+aration +er ce%% +air



4mer of fai%ed inter-e4' /ia X2 intra-fre? otoin "ando/er +re+aration +re+aration +er ce%% +air





5.2.1.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Intra-fre? toin @ando/er Pre+aration &cce## Rate +er !e%% +air  4mer of #cce##f% inter-e4' /ia X2 intra-fre? otoin "ando/er +re+aration +er ce%% +air G )4mer of #cce##f% inter-e4' /ia X2 intra-fre? otoin "ando/er +re+aration +er ce%% +air  4mer of fai%ed inter-e4' /ia X2 intra-fre? otoin "ando/er +re+aration +er ce%% +air* > 100H !383710300 G )!383710300!383710301!383710302!383710303* > 100H

Inter-e$ via ;) Intra-fre8 #ut1oin1 9andover E:ecution 7uccess Rate per "e(( Pair 5.2.2.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in inter-e4' /ia X2 intra-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.2.2.2


4mer of #cce##f% inter-e4' /ia X2 intra-fre? otoin "ando/er e>ection +er ce%% +air



4mer of fai%ed inter-e4' /ia X2 intra-fre? otoin "ando/er e>ection +er ce%% +air











Ty+e Ratio



31


5.2.2.3

Form%a Definition Inter-e4' /ia X2 Intra-fre? toin @ando/er E>ection &cce## Rate +er !e%% +air  4mer of #cce##f% inter-e4' /ia X2 intra-fre? otoin "ando/er e>ection +er ce%% +air G )4mer of #cce##f% inter-e4' /ia X2 intra-fre? otoin "ando/er e>ection +er ce%% +air  4mer of fai%ed inter-e4' /ia X2 intra-fre? otoin "ando/er e>ection +er ce%% +air* > 100H !3837103(0 G )!3837103(0!3837103(1!3837103(2!3837103(3* > 100H

Inter-e$ via ;) Intra-fre8 #ut1oin1 /o*i(ity 7uccess Rate per "e(( Pair 5.2.3.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in inter-e4' /ia X2 intra-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.2.3.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Inter-e4' /ia X2 Intra-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% Pair Inter-e4' /ia X2 Intra-fre? otoin @ando/er E>ection &cce## Rate +er !e%% Pair.

5.2.3.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Intra-fre? toin :oi%ity &cce## Rate +er !e%% +air  Inter-e4' /ia X2 Intra-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% Pair > Inter-e4' /ia X2 Intra-fre? otoin @ando/er E>ection &cce## Rate +er !e%% Pair

32




Inter-e$ via ;) Intra-fre8 Incomin1 9andover Preparation 7uccess Rate per "e(( Pair 5.2.5.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in inter-e4' /ia X2 intra-fre? "ando/er +rocedre on t"e #+ecific #orce ce%% to t"e taret ce%% a#i#.

5.2.5.2


4mer of #cce##f% inter-e4' /ia X2 intra-fre? incomin "ando/er +re+aration +er ce%% +air



4mer of fai%ed inter-e4' /ia X2 intra-fre? incomin "ando/er +re+aration +er ce%% +air


5.2.5.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Intra-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%% +air  4mer of #cce##f% inter-e4' /ia X2 intra-fre? Incomin "ando/er +re+aration +er ce%% +air G )4mer of #cce##f% inter-e4' /ia X2 intra-fre? Incomin "ando/er +re+aration +er ce%% +air  4mer of fai%ed inter-e4' /ia X2 intra-fre? Incomin "ando/er +re+aration +er ce%% +air* > 100H !383710350 G )!383710350!383710351!383710352!383710353* > 100H



33


Inter-e$ via ;) Intra-fre8 Incomin1 9andover E:ecution 7uccess Rate per "e(( Pair 5.2.6.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in inter-e4' /ia X2 intra-fre? "ando/er +rocedre on t"e #+ecific #orce ce%% to t"e taret ce%% a#i#.

5.2.6.2


4mer of #cce##f% inter-e4' /ia X2 intra-fre? incomin "ando/er e>ection +er ce%% +air



4mer of fai%ed inter-e4' /ia X2 intra-fre? incomin "ando/er e>ection +er ce%% +air


5.2.6.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Intra-fre? Incomin @ando/er E>ection &cce## Rate +er !e%% +air  4mer of #cce##f% inter-e4' /ia X2 intra-fre? Incomin "ando/er e>ection +er ce%% +air G )4mer of #cce##f% inter-e4' /ia X2 intra-fre? Incomin "ando/er e>ection +er ce%% +air  4mer of fai%ed inter-e4' /ia X2 intra-fre? Incomin "ando/er e>ection +er ce%% +air* > 100H !3837103(5 G )!3837103(5!3837103(6!3837103(7!3837103(8* > 100H

Inter-e$ via ;) Intra-fre8 Incomin1 /o*i(ity 7uccess Rate per "e(( Pair 5.2.7.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in inter-e4' /ia X2 intra-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

35




5.2.7.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Inter-e4' /ia X2 Intra-fre? incomin @ando/er Pre+aration &cce## Rate +er !e%% Pair Inter-e4' /ia X2 Intra-fre? incomin @ando/er E>ection &cce## Rate +er !e%% Pair.

5.2.7.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Intra-fre? Incomin :oi%ity &cce## Rate +er !e%% +air  Inter-e4' /ia X2 Intra-fre? incomin @ando/er Pre+aration &cce## Rate +er !e%% Pair > Inter-e4' /ia X2 Intra-fre? incomin @ando/er E>ection &cce## Rate +er !e%% Pair

Inter-e$ via ;) Intra-fre8 #ut1oin1 9andover Preparation 7uccess Rate per "e(( 5.2.8.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in inter-e4' /ia X2 intra-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

5.2.8.2


4mer of #cce##f% inter-e4' /ia X2 intra-fre? otoin "ando/er +re+aration +er ce%%



4mer of fai%ed inter-e4' /ia X2 intra-fre? otoin "ando/er +re+aration +er ce%%








36


5.2.8.3






Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Intra-fre? toin @ando/er Pre+aration &cce## Rate +er !e%%  4mer of #cce##f% inter-e4' /ia X2 intra-fre? otoin "ando/er +re+aration +er ce%% G )4mer of #cce##f% inter-e4' /ia X2 intra-fre? otoin "ando/er +re+aration +er ce%%  4mer of fai%ed inter-e4' /ia X2 intra-fre? otoin "ando/er +re+aration +er ce%%* > 100H !383271200 G )!383271200!383271201!383271202!383271203* > 100H

Inter-e$ via ;) Intra-fre8 #ut1oin1 9andover E:ecution 7uccess Rate per "e(( 5.2.(.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in inter-e4' /ia X2 intra-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

5.2.(.2


4mer of #cce##f% inter-e4' /ia X2 intra-fre? otoin "ando/er e>ection +er ce%%



4mer of fai%ed inter-e4' /ia X2 intra-fre? otoin "ando/er e>ection +er ce%%


5.2.(.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Intra-fre? toin @ando/er E>ection &cce## Rate +er !e%%  4mer of #cce##f% inter-e4' /ia X2 intra-fre? otoin "ando/er e>ection +er ce%% G )4mer of #cce##f% inter-e4' /ia X2 intra-fre? otoin "ando/er e>ection +er

37




ce%%  4mer of fai%ed inter-e4' /ia X2 intra-fre? otoin "ando/er e>ection +er ce%%* > 100H !3832712(0 G )!3832712(0!3832712(1!3832712(2!3832712(3* > 100H

Inter-e$ via ;) Intra-fre8 #ut1oin1 /o*i(ity 7uccess Rate per "e(( 5.2.9.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in inter-e4' /ia X2 intra-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

5.2.9.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Inter-e4' /ia X2 Intra-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% Inter-e4' /ia X2 Intra-fre? otoin @ando/er E>ection &cce## Rate +er !e%%.

5.2.9.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Intra-fre? toin :oi%ity &cce## Rate +er !e%%  Inter-e4' /ia X2 Intra-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% > Inter-e4' /ia X2 Intra-fre? otoin @ando/er E>ection &cce## Rate +er !e%%

inter-e$ via ;) Intra-fre8 Incomin1 9andover Preparation 7uccess Rate per "e(( 5.2.10.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in inter-e4' /ia X2 intra-fre? "ando/er +rocedre on t"e taret ce%% a#i#.



38


5.2.10.2


4mer of #cce##f% inter-e4' /ia X2 intra-fre? incomin "ando/er +re+aration +er ce%%



4mer of fai%ed inter-e4' /ia X2 intra-fre? incomin "ando/er +re+aration +er ce%%


5.2.10.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Intra-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%%  4mer of #cce##f% inter-e4' /ia X2 intra-fre? Incomin "ando/er +re+aration +er ce%% G )4mer of #cce##f% inter-e4' /ia X2 intra-fre? Incomin "ando/er +re+aration +er ce%%  4mer of fai%ed inter-e4' /ia X2 intra-fre? Incomin "ando/er +re+aration +er ce%%* > 100H !383271250 G )!383271250!383271251!383271252!383271253* > 100H

Inter-e$ via ;) Intra-fre8 Incomin1 9andover E:ecution 7uccess Rate per "e(( 5.2.11.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in inter-e4' /ia X2 intra-fre? "ando/er +rocedre on t"e taret ce%% a#i#.

5.2.11.2


4mer of #cce##f% inter-e4' /ia X2 intra-fre? incomin "ando/er e>ection +er ce%%



4mer of fai%ed inter-e4' /ia X2 intra-fre? incomin "ando/er e>ection +er ce%%


3(




5.2.11.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Intra-fre? Incomin @ando/er E>ection &cce## Rate +er !e%%  4mer of #cce##f% inter-e4' /ia X2 intra-fre? Incomin "ando/er e>ection +er ce%% G )4mer of #cce##f% inter-e4' /ia X2 intra-fre? Incomin "ando/er e>ection +er ce%%  4mer of fai%ed inter-e4' /ia X2 intra-fre? Incomin "ando/er e>ection +er ce%%* > 100H !3832712(5 G )!3832712(5!3832712(6!3832712(7!3832712(8* > 100H

Inter-e$ via ;) Intra-fre8 Incomin1 /o*i(ity 7uccess Rate per "e(( 5.2.12.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in inter-e4' /ia X2 intra-fre? "ando/er +rocedre on t"e taret ce%% a#i#.

5.2.12.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Inter-e4' /ia X2 Intra-fre? incomin @ando/er Pre+aration &cce## Rate +er !e%% Inter-e4' /ia X2 Intra-fre? incomin @ando/er E>ection &cce## Rate +er !e%%.

5.2.12.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Intra-fre? Incomin :oi%ity &cce## Rate +er !e%%  Inter-e4' /ia X2 Intra-fre? incomin @ando/er Pre+aration &cce## Rate +er !e%% > Inter-e4' /ia X2 Intra-fre? incomin @ando/er E>ection &cce## Rate +er !e%%



39


Inter-e$ via 7& Intra-fre8 #ut1oin1 9andover Preparation 7uccess Rate per "e(( Pair 5.2.13.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in inter-e4' /ia &1 intra-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.2.13.2


4mer of #cce##f% inter-e4' /ia &1 intra-fre? otoin "ando/er +re+aration +er ce%% +air



4mer of fai%ed inter-e4' /ia &1 intra-fre? otoin "ando/er +re+aration +er ce%% +air


5.2.13.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Intra-fre? toin @ando/er Pre+aration &cce## Rate +er !e%% +air  4mer of #cce##f% inter-e4' /ia &1 intra-fre? otoin "ando/er +re+aration +er ce%% +air G )4mer of #cce##f% inter-e4' /ia &1 intra-fre? otoin "ando/er +re+aration +er ce%% +air  4mer of fai%ed inter-e4' /ia &1 intra-fre? otoin "ando/er +re+aration +er ce%% +air* > 100H !383710300 G )!383710300!383710301!383710302!383710303* > 100H

50




Inter-e$ via 7& Intra-fre8 #ut1oin1 9andover E:ecution 7uccess Rate per "e(( Pair 5.2.15.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in inter-e4' /ia &1 intra-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.2.15.2


4mer of #cce##f% inter-e4' /ia &1 intra-fre? otoin "ando/er e>ection +er ce%% +air



4mer of fai%ed inter-e4' /ia &1 intra-fre? otoin "ando/er e>ection +er ce%% +air


5.2.15.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Intra-fre? toin @ando/er E>ection &cce## Rate +er !e%% +air  4mer of #cce##f% inter-e4' /ia &1 intra-fre? otoin "ando/er e>ection +er ce%% +air G )4mer of #cce##f% inter-e4' /ia &1 intra-fre? otoin "ando/er e>ection +er ce%% +air  4mer of fai%ed inter-e4' /ia &1 intra-fre? otoin "ando/er e>ection +er ce%% +air* > 100H !3837207(0 G )!3837207(0!3837207(1!3837207(2!3837207(3* > 100H

Inter-e$ via 7& Intra-fre8 #ut1oin1 /o*i(ity 7uccess Rate per "e(( Pair 5.2.16.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in inter-e4' /ia &1 intra-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.



51


5.2.16.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Inter-e4' /ia &1 Intra-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% Pair Inter-e4' /ia &1 Intra-fre? otoin @ando/er E>ection &cce## Rate +er !e%% Pair.

5.2.16.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Intra-fre? toin :oi%ity &cce## Rate +er !e%% +air  Inter-e4' /ia &1 Intra-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% Pair > Inter-e4' /ia &1 Intra-fre? otoin @ando/er E>ection &cce## Rate +er !e%% Pair

Inter-e$ via 7& Intra-fre8 Incomin1 9andover Preparation 7uccess Rate per "e(( Pair 5.2.17.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in inter-e4' /ia &1 intra-fre? "ando/er +rocedre on t"e #+ecific #orce ce%% to t"e taret ce%% a#i#.

5.2.17.2


4mer of #cce##f% inter-e4' /ia &1 intra-fre? incomin "ando/er +re+aration +er ce%% +air



4mer of fai%ed inter-e4' /ia &1 intra-fre? incomin "ando/er +re+aration +er ce%% +air


52










5.2.17.3






Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Intra-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%% +air  4mer of #cce##f% inter-e4' /ia &1 intra-fre? Incomin "ando/er +re+aration +er ce%% +air G )4mer of #cce##f% inter-e4' /ia &1 intra-fre? Incomin "ando/er +re+aration +er ce%% +air  4mer of fai%ed inter-e4' /ia &1 intra-fre? Incomin "ando/er +re+aration +er ce%% +air* > 100H !383710350 G )!383710350!383710351!383710352!383710353* > 100H

Inter-e$ via 7& Intra-fre8 Incomin1 9andover E:ecution 7uccess Rate per "e(( Pair 5.2.18.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in inter-e4' /ia &1 intra-fre? "ando/er +rocedre on t"e #+ecific #orce ce%% to t"e taret ce%% a#i#.

5.2.18.2


4mer of #cce##f% inter-e4' /ia &1 intra-fre? incomin "ando/er e>ection +er ce%% +air



4mer of fai%ed inter-e4' /ia &1 intra-fre? incomin "ando/er e>ection +er ce%% +air


5.2.18.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Intra-fre? Incomin @ando/er E>ection &cce## Rate +er !e%% +air



53


 4mer of #cce##f% inter-e4' /ia &1 intra-fre? Incomin "ando/er e>ection +er ce%% +air G )4mer of #cce##f% inter-e4' /ia &1 intra-fre? Incomin "ando/er e>ection +er ce%% +air  4mer of fai%ed inter-e4' /ia &1 intra-fre? Incomin "ando/er e>ection +er ce%% +air* > 100H !3837207(5 G )!3837207(5!3837207(6!3837207(7!3837207(8* > 100H

Inter-e$ via 7& Intra-fre8 Incomin1 /o*i(ity 7uccess Rate per "e(( Pair 5.2.1(.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in inter-e4' /ia &1 intra-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.2.1(.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Inter-e4' /ia &1 Intra-fre? incomin @ando/er Pre+aration &cce## Rate +er !e%% Pair Inter-e4' /ia &1 Intra-fre? incomin @ando/er E>ection &cce## Rate +er !e%% Pair.

5.2.1(.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Intra-fre? Incomin :oi%ity &cce## Rate +er !e%% +air  Inter-e4' /ia &1 Intra-fre? incomin @ando/er Pre+aration &cce## Rate +er !e%% Pair > Inter-e4' /ia &1 Intra-fre? incomin @ando/er E>ection &cce## Rate +er !e%% Pair

Inter-e$ via 7& Intra-fre8 #ut1oin1 9andover Preparation 7uccess Rate per "e(( 5.2.19.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in inter-e4' /ia &1 intra-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

55




5.2.19.2


4mer of #cce##f% inter-e4' /ia &1 intra-fre? otoin "ando/er +re+aration +er ce%%



4mer of fai%ed inter-e4' /ia &1 intra-fre? otoin "ando/er +re+aration +er ce%%


5.2.19.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Intra-fre? toin @ando/er Pre+aration &cce## Rate +er !e%%  4mer of #cce##f% inter-e4' /ia &1 intra-fre? otoin "ando/er +re+aration +er ce%% G )4mer of #cce##f% inter-e4' /ia &1 intra-fre? otoin "ando/er +re+aration +er ce%%  4mer of fai%ed inter-e4' /ia &1 intra-fre? otoin "ando/er +re+aration +er ce%%* > 100H !383271200 G )!383271200!383271201!383271202!383271203* > 100H

Inter-e$ via 7& Intra-fre8 #ut1oin1 9andover E:ecution 7uccess Rate per "e(( 5.2.20.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in inter-e4' /ia &1 intra-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

5.2.20.2


4mer of #cce##f% inter-e4' /ia &1 intra-fre? otoin "ando/er e>ection +er ce%%



4mer of fai%ed inter-e4' /ia &1 intra-fre? otoin "ando/er e>ection +er ce%%




56


5.2.20.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Intra-fre? toin @ando/er E>ection &cce## Rate +er !e%%  4mer of #cce##f% inter-e4' /ia &1 intra-fre? otoin "ando/er e>ection +er ce%% G )4mer of #cce##f% inter-e4' /ia &1 intra-fre? otoin "ando/er e>ection +er ce%%  4mer of fai%ed inter-e4' /ia &1 intra-fre? otoin "ando/er e>ection +er ce%%* > 100H !3832816(0 G )!3832816(0!3832816(1!3832816(2!3832816(3* > 100H

Inter-e$ via 7& Intra-fre8 #ut1oin1 /o*i(ity 7uccess Rate per "e(( 5.2.21.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in inter-e4' /ia &1 intra-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

5.2.21.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Inter-e4' /ia &1 Intra-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% Inter-e4' /ia &1 Intra-fre? otoin @ando/er E>ection &cce## Rate +er !e%%.

5.2.21.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Intra-fre? toin :oi%ity &cce## Rate +er !e%%  Inter-e4' /ia &1 Intra-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% > Inter-e4' /ia &1 Intra-fre? otoin @ando/er E>ection &cce## Rate +er !e%%

57




inter-e$ via 7& Intra-fre8 Incomin1 9andover Preparation 7uccess Rate per "e(( 5.2.22.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in inter-e4' /ia &1 intra-fre? "ando/er +rocedre on t"e taret ce%% a#i#.

5.2.22.2


4mer of #cce##f% inter-e4' /ia &1 intra-fre? incomin "ando/er +re+aration +er ce%%



4mer of fai%ed inter-e4' /ia &1 intra-fre? incomin "ando/er +re+aration +er ce%%


5.2.22.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Intra-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%%  4mer of #cce##f% inter-e4' /ia &1 intra-fre? Incomin "ando/er +re+aration +er ce%% G )4mer of #cce##f% inter-e4' /ia &1 intra-fre? Incomin "ando/er +re+aration +er ce%%  4mer of fai%ed inter-e4' /ia &1 intra-fre? Incomin "ando/er +re+aration +er ce%%* > 100H !383271250 G )!383271250!383271251!383271252!383271253* > 100H



58


inter-e$ via 7& Intra-fre8 Incomin1 9andover E:ecution 7uccess Rate per "e(( 5.2.23.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in inter-e4' /ia &1 intra-fre? "ando/er +rocedre on t"e taret ce%% a#i#.

5.2.23.2


4mer of #cce##f% inter-e4' /ia &1 intra-fre? incomin "ando/er e>ection +er ce%%



4mer of fai%ed inter-e4' /ia &1 intra-fre? incomin "ando/er e>ection +er ce%%


5.2.23.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Intra-fre? Incomin @ando/er E>ection &cce## Rate +er !e%%  4mer of #cce##f% inter-e4' /ia &1 intra-fre? Incomin "ando/er e>ection +er ce%% G )4mer of #cce##f% inter-e4' /ia &1 intra-fre? Incomin "ando/er e>ection +er ce%%  4mer of fai%ed inter-e4' /ia &1 intra-fre? Incomin "ando/er e>ection +er ce%%* > 100H  !3832816(5 G )!3832816(5!3832816(6!3832816(7!3832816(8* > 100H

Inter-e$ via 7& Intra-fre8 Incomin1 /o*i(ity 7uccess Rate per "e(( 5.2.25.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in inter-e4' /ia &1 intra-fre? "ando/er +rocedre on t"e taret ce%% a#i#.

5(




5.2.25.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Inter-e4' /ia &1 Intra-fre? incomin @ando/er Pre+aration &cce## Rate +er !e%% Inter-e4' /ia &1 Intra-fre? incomin @ando/er E>ection &cce## Rate +er !e%%.

5.2.25.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Intra-fre? Incomin :oi%ity &cce## Rate +er !e%%  Inter-e4' /ia &1 Intra-fre? incomin @ando/er Pre+aration &cce## Rate +er !e%% > Inter-e4' /ia &1 Intra-fre? incomin @ando/er E>ection &cce## Rate +er !e%%

5.3

Intra-e4' Inter-fre?

Intra-e$ Inter-fre8 #ut1oin1 9andover Preparation 7uccess Rate per "e(( Pair 5.3.1.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in intra-e4' inter-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.3.1.2


4mer of #cce##f% intra-e4' inter-fre? otoin "ando/er +re+aration +er ce%% +air



4mer of fai%ed intra-e4' inter-fre? otoin "ando/er +re+aration +er ce%% +air



59



5.3.1.3












Ty+e Ratio

Form%a Definition Intra-e4' Inter-fre? toin @ando/er Pre+aration &cce## Rate +er !e%% +air  4mer of #cce##f% intra-e4' inter-fre? otoin "ando/er +re+aration +er ce%% +air G )4mer of #cce##f% intra-e4' inter-fre? otoin "ando/er +re+aration +er ce%% +air  4mer of fai%ed intra-e4' inter-fre? otoin "ando/er +re+aration +er ce%% +air* > 100H  !383730900 G )!383730900!383730901!383730902!383730903* > 100H

Intra-e$ Inter-fre8 #ut1oin1 9andover E:ecution 7uccess Rate per "e(( Pair 5.3.2.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in intra-e4' inter-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.3.2.2


4mer of #cce##f% intra-e4' inter-fre? otoin "ando/er e>ection +er ce%% +air



4mer of fai%ed intra-e4' inter-fre? otoin "ando/er e>ection +er ce%% +air


60












Ty+e Ratio




5.3.2.3

Form%a Definition Intra-e4' Inter-fre? toin @ando/er E>ection &cce## Rate +er !e%% +air  4mer of #cce##f% intra-e4' inter-fre? otoin "ando/er e>ection +er ce%% +air G )4mer of #cce##f% intra-e4' inter-fre? otoin "ando/er e>ection +er ce%% +air  4mer of fai%ed intra-e4' inter-fre? otoin "ando/er e>ection +er ce%% +air* > 100H  !3837309(0 G )!3837309(0!3837309(1!3837309(2!3837309(3* > 100H

Intra-e$ Inter-fre8 #ut1oin1 /o*i(ity 7uccess Rate per "e(( Pair 5.3.3.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in intra-e4' inter-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.3.3.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Intra-e4' Inter-fre? toin @ando/er Pre+aration &cce## Rate +er !e%% +air Intra-e4' Inter-fre? toin @ando/er E>ection &cce## Rate +er !e%% +air.

5.3.3.3












Ty+e Ratio

Form%a Definition Intra-e4' Inter-fre? toin :oi%ity &cce## Rate +er !e%% +air  Intra-e4' Inter-fre? toin @ando/er Pre+aration &cce## Rate +er !e%% +air > Intra-e4' Inter-fre? toin @ando/er E>ection &cce## Rate +er !e%% +air



61


Intra-e$ Inter-fre8 Incomin1 9andover Preparation 7uccess Rate per "e(( Pair 5.3.5.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in intra-e4' inter-fre? "ando/er +rocedre on t"e #+ecific #orce ce%% to t"e taret ce%% a#i#.

5.3.5.2


4mer of #cce##f% intra-e4' inter-fre? incomin "ando/er +re+aration +er ce%% +air



4mer of fai%ed intra-e4' inter-fre? incomin "ando/er +re+aration +er ce%% +air


5.3.5.3












Ty+e Ratio

Form%a Definition Intra-e4' Inter-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%% +air  4mer of #cce##f% intra-e4' inter-fre? Incomin "ando/er +re+aration +er ce%% +air G )4mer of #cce##f% intra-e4' inter-fre? Incomin "ando/er +re+aration +er ce%% +air  4mer of fai%ed intra-e4' inter-fre? Incomin "ando/er +re+aration +er ce%% +air* > 100H  !383730950 G )!383730950!383730951!383730952!383730953* > 100H

Intra-e$ Inter-fre8 Incomin1 9andover E:ecution 7uccess Rate per "e(( Pair 5.3.6.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in intra-e4' inter-fre? "ando/er +rocedre on t"e #+ecific #orce ce%% to t"e taret ce%% a#i#.

62




5.3.6.2


4mer of #cce##f% intra-e4' inter-fre? incomin "ando/er e>ection +er ce%% +air



4mer of fai%ed intra-e4' inter-fre? incomin "ando/er e>ection +er ce%% +air


5.3.6.3












Ty+e Ratio

Form%a Definition Intra-e4' Inter-fre? Incomin @ando/er E>ection &cce## Rate +er !e%% +air  4mer of #cce##f% intra-e4' inter-fre? Incomin "ando/er e>ection +er ce%% +air G )4mer of #cce##f% intra-e4' inter-fre? Incomin "ando/er e>ection +er ce%% +air  4mer of fai%ed intra-e4' inter-fre? Incomin "ando/er e>ection +er ce%% +air* > 100H  !3837309(5 G )!3837309(5!3837309(6!3837309(7!3837309(8* > 100H

Intra-e$ Inter-fre8 Incomin1 /o*i(ity 7uccess Rate per "e(( Pair 5.3.7.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in intra-e4' inter-fre? "ando/er +rocedre on t"e #+ecific #orce ce%% to t"e taret ce%% a#i#.

5.3.7.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Intra-e4' Inter-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%% +air Intra-e4' Inter-fre? Incomin @ando/er E>ection &cce## Rate +er !e%% +air. 










63




5.3.7.3

Ty+e Ratio

Form%a Definition Intra-e4' Inter-fre? Incomin :oi%ity &cce## Rate +er !e%% +air  Intra-e4' Inter-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%% +air > Intra-e4' Inter-fre? Incomin @ando/er E>ection &cce## Rate +er !e%% +air

Intra-e$ Inter-fre8 #ut1oin1 9andover Preparation 7uccess Rate per "e(( 5.3.8.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in intra-e4' inter-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

5.3.8.2


4mer of #cce##f% intra-e4' inter-fre? otoin "ando/er +re+aration +er ce%%



4mer of fai%ed intra-e4' inter-fre? otoin "ando/er +re+aration +er ce%%


5.3.8.3












Ty+e Ratio

Form%a Definition Intra-e4' Inter-fre? toin @ando/er Pre+aration &cce## Rate +er !e%%  4mer of #cce##f% intra-e4' inter-fre? otoin "ando/er +re+aration +er ce%% G )4mer of #cce##f% intra-e4' inter-fre? otoin "ando/er +re+aration +er ce%%  4mer of fai%ed intra-e4' inter-fre? otoin "ando/er +re+aration +er ce%%* > 100H  !3832(1(00 G )!3832(1(00!3832(1(01!3832(1(02!3832(1(03* > 100H

65




Intra-e$ Inter-fre8 #ut1oin1 9andover E:ecution 7uccess Rate per "e(( 5.3.(.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in intra-e4' inter-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

5.3.(.2


4mer of #cce##f% intra-e4' inter-fre? otoin "ando/er e>ection +er ce%%



4mer of fai%ed intra-e4' inter-fre? otoin "ando/er e>ection +er ce%%


5.3.(.3












Ty+e Ratio

Form%a Definition Intra-e4' Inter-fre? toin @ando/er E>ection &cce## Rate +er !e%%  4mer of #cce##f% intra-e4' inter-fre? otoin "ando/er e>ection +er ce%% G )4mer of #cce##f% intra-e4' inter-fre? otoin "ando/er e>ection +er ce%%  4mer of fai%ed intra-e4' inter-fre? otoin "ando/er e>ection +er ce%%* > 100H  !3832(1((0 G )!3832(1((0!3832(1((1!3832(1((2!3832(1((3* > 100H

Intra-e$ Inter-fre8 #ut1oin1 /o*i(ity 7uccess Rate per "e(( 5.3.9.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in intra-e4' inter-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

5.3.9.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement



66


Intra-e4' Inter-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% Intra-e4' Inter-fre? otoin @ando/er E>ection &cce## Rate +er !e%%.

5.3.9.3












Ty+e Ratio

Form%a Definition Intra-e4' Inter-fre? toin :oi%ity &cce## Rate +er !e%%  Intra-e4' Inter-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% > Intra-e4' Inter-fre? otoin @ando/er E>ection &cce## Rate +er !e%%

Intra-e$ Inter-fre8 Incomin1 9andover Preparation 7uccess Rate per "e(( 5.3.10.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in intra-e4' inter-fre? "ando/er +rocedre on t"e taret ce%% a#i#.

5.3.10.2


4mer of #cce##f% intra-e4' inter-fre? incomin "ando/er +re+aration +er ce%%



4mer of fai%ed intra-e4' inter-fre? incomin "ando/er +re+aration +er ce%%


67












Ty+e Ratio




5.3.10.3

Form%a Definition Intra-e4' Inter-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%%  4mer of #cce##f% intra-e4' inter-fre? Incomin "ando/er +re+aration +er ce%% G )4mer of #cce##f% intra-e4' inter-fre? Incomin "ando/er +re+aration +er ce%%  4mer of fai%ed intra-e4' inter-fre? Incomin "ando/er +re+aration +er ce%%* > 100H  !3832(1(50 G )!3832(1(50!3832(1(51!3832(1(52!3832(1(53* > 100H

Intra-e$ Inter-fre8 Incomin1 9andover E:ecution 7uccess Rate per "e(( 5.3.11.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in intra-e4' inter-fre? "ando/er +rocedre on t"e taret ce%% a#i#.

5.3.11.2


4mer of #cce##f% intra-e4' inter-fre? incomin "ando/er e>ection +er ce%%



4mer of fai%ed intra-e4' inter-fre? incomin "ando/er e>ection +er ce%%


5.3.11.3












Ty+e Ratio

Form%a Definition Intra-e4' Inter-fre? Incomin @ando/er E>ection &cce## Rate +er !e%%  4mer of #cce##f% intra-e4' inter-fre? Incomin "ando/er e>ection +er ce%% G )4mer of #cce##f% intra-e4' inter-fre? Incomin "ando/er e>ection +er ce%%  4mer of fai%ed intra-e4' inter-fre? Incomin "ando/er e>ection +er ce%%* > 100H  !3832(1((5 G )!3832(1((5!3832(1((6!3832(1((7!3832(1((8* > 100H



68


Intra-e$ Inter-fre8 Incomin1 /o*i(ity 7uccess Rate per "e(( 5.3.12.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in intra-e4' inter-fre? "ando/er +rocedre on t"e taret ce%% a#i#.

5.3.12.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Intra-e4' Inter-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%% Intra-e4' Inter-fre? Incomin @ando/er E>ection &cce## Rate +er !e%%.

5.3.12.3












Ty+e Ratio

Form%a Definition Intra-e4' Inter-fre? Incomin :oi%ity &cce## Rate +er !e%%  Intra-e4' Inter-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%% > Intrae4' Inter-fre? Incomin @ando/er E>ection &cce## Rate +er !e%%

5.5

Inter-e4' Inter-fre? Inter-e$ via ;) Inter-fre8 #ut1oin1 9andover Preparation 7uccess Rate per "e(( Pair

5.5.1.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in inter-e4' /ia X2 inter-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

6(




5.5.1.2


4mer of #cce##f% inter-e4' /ia X2 inter-fre? otoin "ando/er +re+aration +er ce%% +air



4mer of fai%ed inter-e4' /ia X2 inter-fre? otoin "ando/er +re+aration +er ce%% +air


5.5.1.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Inter-fre? toin @ando/er Pre+aration &cce## Rate +er !e%% +air  4mer of #cce##f% inter-e4' /ia X2 inter-fre? otoin "ando/er +re+aration +er ce%% +air G )4mer of #cce##f% inter-e4' /ia X2 inter-fre? otoin "ando/er +re+aration +er ce%% +air  4mer of fai%ed inter-e4' /ia X2 inter-fre? otoin "ando/er +re+aration +er ce%% +air* > 100H  !383751200 G )!383751200!383751201!383751202!383751203* > 100H

Inter-e$ via ;) Inter-fre8 #ut1oin1 9andover E:ecution 7uccess Rate per "e(( Pair 5.5.2.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in inter-e4' /ia X2 inter-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.5.2.2


4mer of #cce##f% inter-e4' /ia X2 inter-fre? otoin "ando/er e>ection +er ce%% +air



69




4mer of fai%ed inter-e4' /ia X2 inter-fre? otoin "ando/er e>ection +er ce%% +air


5.5.2.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Inter-fre? toin @ando/er E>ection &cce## Rate +er !e%% +air  4mer of #cce##f% inter-e4' /ia X2 inter-fre? otoin "ando/er e>ection +er ce%% +air G )4mer of #cce##f% inter-e4' /ia X2 inter-fre? otoin "ando/er e>ection +er ce%% +air  4mer of fai%ed inter-e4' /ia X2 inter-fre? otoin "ando/er e>ection +er ce%% +air* > 100H  !3837512(0 G )!3837512(0!3837512(1!3837512(2!3837512(3* > 100H

Inter-e$ via ;) Inter-fre8 #ut1oin1 /o*i(ity 7uccess Rate per "e(( Pair 5.5.3.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in inter-e4' /ia X2 inter-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.5.3.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Inter-e4' /ia X2 Inter-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% Pair Inter-e4' /ia X2 Inter-fre? otoin @ando/er E>ection &cce## Rate +er !e%% Pair.

70












Ty+e Ratio




5.5.3.3

Form%a Definition Inter-e4' /ia X2 Inter-fre? toin :oi%ity &cce## Rate +er !e%% +air  Inter-e4' /ia X2 Inter-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% Pair > Inter-e4' /ia X2 Inter-fre? otoin @ando/er E>ection &cce## Rate +er !e%% Pair

Inter-e$ via ;) Inter-fre8 Incomin1 9andover Preparation 7uccess Rate per "e(( Pair 5.5.5.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in inter-e4' /ia X2 inter-fre? "ando/er +rocedre on t"e #+ecific #orce ce%% to t"e taret ce%% a#i#.

5.5.5.2


4mer of #cce##f% inter-e4' /ia X2 inter-fre? incomin "ando/er +re+aration +er ce%% +air



4mer of fai%ed inter-e4' /ia X2 inter-fre? incomin "ando/er +re+aration +er ce%% +air


5.5.5.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Inter-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%% +air  4mer of #cce##f% inter-e4' /ia X2 inter-fre? Incomin "ando/er +re+aration +er ce%% +air G )4mer of #cce##f% inter-e4' /ia X2 inter-fre? Incomin "ando/er +re+aration +er ce%% +air  4mer of fai%ed inter-e4' /ia X2 inter-fre? Incomin "ando/er +re+aration +er ce%% +air* > 100H  !383751250 G )!383751250!383751251!383751252!383751253* > 100H



71


Inter-e$ via ;) Inter-fre8 Incomin1 9andover E:ecution 7uccess Rate per "e(( Pair 5.5.6.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in inter-e4' /ia X2 inter-fre? "ando/er +rocedre on t"e #+ecific #orce ce%% to t"e taret ce%% a#i#.

5.5.6.2


4mer of #cce##f% inter-e4' /ia X2 inter-fre? incomin "ando/er e>ection +er ce%% +air



4mer of fai%ed inter-e4' /ia X2 inter-fre? incomin "ando/er e>ection +er ce%% +air


5.5.6.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Inter-fre? Incomin @ando/er E>ection &cce## Rate +er !e%% +air  4mer of #cce##f% inter-e4' /ia X2 inter-fre? Incomin "ando/er e>ection +er ce%% +air G )4mer of #cce##f% inter-e4' /ia X2 inter-fre? Incomin "ando/er e>ection +er ce%% +air  4mer of fai%ed inter-e4' /ia X2 inter-fre? Incomin "ando/er e>ection +er ce%% +air* > 100H  !3837512(5 G )!3837512(5!3837512(6!3837512(7!3837512(8* > 100H

Inter-e$ via ;) Inter-fre8 Incomin1 /o*i(ity 7uccess Rate per "e(( Pair 5.5.7.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in inter-e4' /ia X2 inter-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

72




5.5.7.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Inter-e4' /ia X2 Inter-fre? incomin @ando/er Pre+aration &cce## Rate +er !e%% Pair Inter-e4' /ia X2 Inter-fre? incomin @ando/er E>ection &cce## Rate +er !e%% Pair.

5.5.7.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Inter-fre? Incomin :oi%ity &cce## Rate +er !e%% +air  Inter-e4' /ia X2 Inter-fre? incomin @ando/er Pre+aration &cce## Rate +er !e%% Pair > Inter-e4' /ia X2 Inter-fre? incomin @ando/er E>ection &cce## Rate +er !e%% Pair

Inter-e$ via ;) Inter-fre8 #ut1oin1 9andover Preparation 7uccess Rate per "e(( 5.5.8.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in inter-e4' /ia X2 inter-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

5.5.8.2


4mer of #cce##f% inter-e4' /ia X2 inter-fre? otoin "ando/er +re+aration +er ce%%



4mer of fai%ed inter-e4' /ia X2 inter-fre? otoin "ando/er +re+aration +er ce%%








73


5.5.8.3






Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Inter-fre? toin @ando/er Pre+aration &cce## Rate +er !e%%  4mer of #cce##f% inter-e4' /ia X2 inter-fre? otoin "ando/er +re+aration +er ce%% G )4mer of #cce##f% inter-e4' /ia X2 inter-fre? otoin "ando/er +re+aration +er ce%%  4mer of fai%ed inter-e4' /ia X2 inter-fre? otoin "ando/er +re+aration +er ce%%* > 100H  !383292100 G )!383292100!383292101!383292102!383292103* > 100H

Inter-e$ via ;) Inter-fre8 #ut1oin1 9andover E:ecution 7uccess Rate per "e(( 5.5.(.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in inter-e4' /ia X2 inter-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

5.5.(.2


4mer of #cce##f% inter-e4' /ia X2 inter-fre? otoin "ando/er e>ection +er ce%%



4mer of fai%ed inter-e4' /ia X2 inter-fre? otoin "ando/er e>ection +er ce%%


5.5.(.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Inter-fre? toin @ando/er E>ection &cce## Rate +er !e%%  4mer of #cce##f% inter-e4' /ia X2 inter-fre? otoin "ando/er e>ection +er ce%% G )4mer of #cce##f% inter-e4' /ia X2 inter-fre? otoin "ando/er e>ection +er

75




ce%%  4mer of fai%ed inter-e4' /ia X2 inter-fre? otoin "ando/er e>ection +er ce%%* > 100H  !3832921(0G)!3832921(0!3832921(1!3832921(2!3832921(3* > 100H

Inter-e$ via ;) Inter-fre8 #ut1oin1 /o*i(ity 7uccess Rate per "e(( 5.5.9.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in inter-e4' /ia X2 inter-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

5.5.9.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Inter-e4' /ia X2 Inter-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% Inter-e4' /ia X2 Inter-fre? otoin @ando/er E>ection &cce## Rate +er !e%%.

5.5.9.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Inter-fre? toin :oi%ity &cce## Rate +er !e%%  Inter-e4' /ia X2 Inter-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% > Inter-e4' /ia X2 Inter-fre? otoin @ando/er E>ection &cce## Rate +er !e%%

Inter-e$ via ;) Inter-fre8 Incomin1 9andover Preparation 7uccess Rate per "e(( 5.5.10.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in inter-e4' /ia X2 inter-fre? "ando/er +rocedre on t"e taret ce%% a#i#.



76


5.5.10.2


4mer of #cce##f% inter-e4' /ia X2 inter-fre? incomin "ando/er +re+aration +er ce%%



4mer of fai%ed inter-e4' /ia X2 inter-fre? incomin "ando/er +re+aration +er ce%%


5.5.10.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Inter-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%%  4mer of #cce##f% inter-e4' /ia X2 inter-fre? Incomin "ando/er +re+aration +er ce%% G )4mer of #cce##f% inter-e4' /ia X2 inter-fre? Incomin "ando/er +re+aration +er ce%%  4mer of fai%ed inter-e4' /ia X2 inter-fre? Incomin "ando/er +re+aration +er ce%%* > 100H  !383292131G)!383292131!383292132!383292133!383292135* > 100H

Inter-e$ via ;) Inter-fre8 Incomin1 9andover E:ecution 7uccess Rate per "e(( 5.5.11.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in inter-e4' /ia X2 inter-fre? "ando/er +rocedre on t"e taret ce%% a#i#.

5.5.11.2


4mer of #cce##f% inter-e4' /ia X2 inter-fre? incomin "ando/er e>ection +er ce%%



4mer of fai%ed inter-e4' /ia X2 inter-fre? incomin "ando/er e>ection +er ce%%


77




5.5.11.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Inter-fre? Incomin @ando/er E>ection &cce## Rate +er !e%%  4mer of #cce##f% inter-e4' /ia X2 inter-fre? Incomin "ando/er e>ection +er ce%% G )4mer of #cce##f% inter-e4' /ia X2 inter-fre? Incomin "ando/er e>ection +er ce%%  4mer of fai%ed inter-e4' /ia X2 inter-fre? Incomin "ando/er e>ection +er ce%%* > 100H  !3832921(5 G )!3832921(5!3832921(6!3832921(7!3832921(8* > 100H

Inter-e$ via ;) Inter-fre8 Incomin1 /o*i(ity 7uccess Rate per "e(( 5.5.12.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in inter-e4' /ia X2 inter-fre? "ando/er +rocedre on t"e taret ce%% a#i#.

5.5.12.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Inter-e4' /ia X2 Inter-fre? incomin @ando/er Pre+aration &cce## Rate +er !e%% Inter-e4' /ia X2 Inter-fre? incomin @ando/er E>ection &cce## Rate +er !e%%.

5.5.12.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia X2 Inter-fre? Incomin :oi%ity &cce## Rate +er !e%%  Inter-e4' /ia X2 Inter-fre? incomin @ando/er Pre+aration &cce## Rate +er !e%% > Inter-e4' /ia X2 Inter-fre? incomin @ando/er E>ection &cce## Rate +er !e%%



78


Inter-e$ via 7& Inter-fre8 #ut1oin1 9andover Preparation 7uccess Rate per "e(( Pair 5.5.13.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in inter-e4' /ia &1 inter-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.5.13.2


4mer of #cce##f% inter-e4' /ia &1 inter-fre? otoin "ando/er +re+aration +er ce%% +air



4mer of fai%ed inter-e4' /ia &1 inter-fre? otoin "ando/er +re+aration +er ce%% +air


5.5.13.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Inter-fre? toin @ando/er Pre+aration &cce## Rate +er !e%% +air  4mer of #cce##f% inter-e4' /ia &1 inter-fre? otoin "ando/er +re+aration +er ce%% +air G )4mer of #cce##f% inter-e4' /ia &1 inter-fre? otoin "ando/er +re+aration +er ce%% +air  4mer of fai%ed inter-e4' /ia &1 inter-fre? otoin "ando/er +re+aration +er ce%% +air* > 100H  !383761600 G )!383761600!383761601!383761602!383761603* > 100H

7(




Inter-e$ via 7& Inter-fre8 #ut1oin1 9andover E:ecution 7uccess Rate per "e(( Pair 5.5.15.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in inter-e4' /ia &1 inter-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.5.15.2


4mer of #cce##f% inter-e4' /ia &1 inter-fre? otoin "ando/er e>ection +er ce%% +air



4mer of fai%ed inter-e4' /ia &1 inter-fre? otoin "ando/er e>ection +er ce%% +air


5.5.15.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Inter-fre? toin @ando/er E>ection &cce## Rate +er !e%% +air  4mer of #cce##f% inter-e4' /ia &1 inter-fre? otoin "ando/er e>ection +er ce%% +air G )4mer of #cce##f% inter-e4' /ia &1 inter-fre? otoin "ando/er e>ection +er ce%% +air  4mer of fai%ed inter-e4' /ia &1 inter-fre? otoin "ando/er e>ection +er ce%% +air* > 100H  !3837616(0 G )!3837616(0!3837616(1!3837616(2!3837616(3* > 100H

Inter-e$ via 7& Inter-fre8 #ut1oin1 /o*i(ity 7uccess Rate per "e(( Pair 5.5.16.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in inter-e4' /ia &1 inter-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.



79


5.5.16.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Inter-e4' /ia &1 Inter-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% Pair Inter-e4' /ia &1 Inter-fre? otoin @ando/er E>ection &cce## Rate +er !e%% Pair.

5.5.16.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Inter-fre? toin :oi%ity &cce## Rate +er !e%% +air  Inter-e4' /ia &1 Inter-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% Pair > Inter-e4' /ia &1 Inter-fre? otoin @ando/er E>ection &cce## Rate +er !e%% Pair

Inter-e$ via 7& Inter-fre8 Incomin1 9andover Preparation 7uccess Rate per "e(( Pair 5.5.17.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in inter-e4' /ia &1 inter-fre? "ando/er +rocedre on t"e #+ecific #orce ce%% to t"e taret ce%% a#i#.

5.5.17.2


4mer of #cce##f% inter-e4' /ia &1 inter-fre? incomin "ando/er +re+aration +er ce%% +air



4mer of fai%ed inter-e4' /ia &1 inter-fre? incomin "ando/er +re+aration +er ce%% +air


80










5.5.17.3






Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Inter-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%% +air  4mer of #cce##f% inter-e4' /ia &1 inter-fre? Incomin "ando/er +re+aration +er ce%% +air G )4mer of #cce##f% inter-e4' /ia &1 inter-fre? Incomin "ando/er +re+aration +er ce%% +air  4mer of fai%ed inter-e4' /ia &1 inter-fre? Incomin "ando/er +re+aration +er ce%% +air* > 100H !383720750 G )!383720750!383720751!383720752!383720753* > 100H

Inter-e$ via 7& Inter-fre8 Incomin1 9andover E:ecution 7uccess Rate per "e(( Pair 5.5.18.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in inter-e4' /ia &1 inter-fre? "ando/er +rocedre on t"e #+ecific #orce ce%% to t"e taret ce%% a#i#.

5.5.18.2


4mer of #cce##f% inter-e4' /ia &1 inter-fre? incomin "ando/er e>ection +er ce%% +air



4mer of fai%ed inter-e4' /ia &1 inter-fre? incomin "ando/er e>ection +er ce%% +air


5.5.18.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Inter-fre? Incomin @ando/er E>ection &cce## Rate +er !e%% +air



81


 4mer of #cce##f% inter-e4' /ia &1 inter-fre? Incomin "ando/er e>ection +er ce%% +air G )4mer of #cce##f% inter-e4' /ia &1 inter-fre? Incomin "ando/er e>ection +er ce%% +air  4mer of fai%ed inter-e4' /ia &1 inter-fre? Incomin "ando/er e>ection +er ce%% +air* > 100H  !3837616(5 G )!3837616(5!3837616(6!3837616(7!3837616(8* > 100H

Inter-e$ via 7& Inter-fre8 Incomin1 /o*i(ity 7uccess Rate per "e(( Pair 5.5.1(.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in inter-e4' /ia &1 inter-fre? "ando/er +rocedre on t"e #orce ce%% to t"e #+ecific taret ce%% a#i#.

5.5.1(.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Inter-e4' /ia &1 Inter-fre? incomin @ando/er Pre+aration &cce## Rate +er !e%% Pair Inter-e4' /ia &1 Inter-fre? incomin @ando/er E>ection &cce## Rate +er !e%% Pair.

5.5.1(.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Inter-fre? Incomin :oi%ity &cce## Rate +er !e%% +air  Inter-e4' /ia &1 Inter-fre? incomin @ando/er Pre+aration &cce## Rate +er !e%% Pair > Inter-e4' /ia &1 Inter-fre? incomin @ando/er E>ection &cce## Rate +er !e%% Pair

Inter-e$ via 7& Inter-fre8 #ut1oin1 9andover Preparation 7uccess Rate per "e(( 5.5.19.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in inter-e4' /ia &1 inter-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

82




5.5.19.2


4mer of #cce##f% inter-e4' /ia &1 inter-fre? otoin "ando/er +re+aration +er ce%%



4mer of fai%ed inter-e4' /ia &1 inter-fre? otoin "ando/er +re+aration +er ce%%


5.5.19.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Inter-fre? toin @ando/er Pre+aration &cce## Rate +er !e%%  4mer of #cce##f% inter-e4' /ia &1 inter-fre? otoin "ando/er +re+aration +er ce%% G )4mer of #cce##f% inter-e4' /ia &1 inter-fre? otoin "ando/er +re+aration +er ce%%  4mer of fai%ed inter-e4' /ia &1 inter-fre? otoin "ando/er +re+aration +er ce%%* > 100H  !383302500 G )!383302500!383302501!383302502!383302503* > 100H

Inter-e$ via 7& Inter-fre8 #ut1oin1 9andover E:ecution 7uccess Rate per "e(( 5.5.20.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in inter-e4' /ia &1 inter-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

5.5.20.2


4mer of #cce##f% inter-e4' /ia &1 inter-fre? otoin "ando/er e>ection +er ce%%



4mer of fai%ed inter-e4' /ia &1 inter-fre? otoin "ando/er e>ection +er ce%%




83


5.5.20.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Inter-fre? toin @ando/er E>ection &cce## Rate +er !e%%  4mer of #cce##f% inter-e4' /ia &1 inter-fre? otoin "ando/er e>ection +er ce%% G )4mer of #cce##f% inter-e4' /ia &1 inter-fre? otoin "ando/er e>ection +er ce%%  4mer of fai%ed inter-e4' /ia &1 inter-fre? otoin "ando/er e>ection +er ce%%* > 100H  !3833025(0 G )!3833025(0!3833025(1!3833025(2!3833025(3* > 100H

Inter-e$ via 7& Inter-fre8 #ut1oin1 /o*i(ity 7uccess Rate per "e(( 5.5.21.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in inter-e4' /ia &1 inter-fre? "ando/er +rocedre on t"e #orce ce%% a#i#.

5.5.21.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Inter-e4' /ia &1 Inter-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% Inter-e4' /ia &1 Inter-fre? otoin @ando/er E>ection &cce## Rate +er !e%%.

5.5.21.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Inter-fre? toin :oi%ity &cce## Rate +er !e%%  Inter-e4' /ia &1 Inter-fre? otoin @ando/er Pre+aration &cce## Rate +er !e%% > Inter-e4' /ia &1 Inter-fre? otoin @ando/er E>ection &cce## Rate +er !e%%

85




Inter-e$ via 7& Inter-fre8 Incomin1 9andover Preparation 7uccess Rate per "e(( 5.5.22.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in re#orce +re+aration +"a#e in inter-e4' /ia &1 inter-fre? "ando/er +rocedre on t"e taret ce%% a#i#.

5.5.22.2


4mer of #cce##f% inter-e4' /ia &1 inter-fre? incomin "ando/er +re+aration +er ce%%



4mer of fai%ed inter-e4' /ia &1 inter-fre? incomin "ando/er +re+aration +er ce%%


5.5.22.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Inter-fre? Incomin @ando/er Pre+aration &cce## Rate +er !e%%  4mer of #cce##f% inter-e4' /ia &1 inter-fre? Incomin "ando/er +re+aration +er ce%% G )4mer of #cce##f% inter-e4' /ia &1 inter-fre? Incomin "ando/er +re+aration +er ce%%  mer of fai%ed inter-e4' /ia &1 inter-fre? Incomin "ando/er +re+aration +er ce%%* > 100H  !383302550 G )!383302550!383302551!383302552!383302553* > 100H

Inter-e$ via 7& Inter-fre8 Incomin1 9andover E:ecution 7uccess Rate per "e(( 5.5.23.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in "ando/er e>ection +"a#e in inter-e4' /ia &1 inter-fre? "ando/er +rocedre on t"e taret ce%% a#i#.



86


5.5.23.2


4mer of #cce##f% inter-e4' /ia &1 inter-fre? incomin "ando/er e>ection +er ce%%



4mer of fai%ed inter-e4' /ia &1 inter-fre? incomin "ando/er e>ection +er ce%%


5.5.23.3












Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Inter-fre? Incomin @ando/er E>ection &cce## Rate +er !e%%  4mer of #cce##f% inter-e4' /ia &1 inter-fre? Incomin "ando/er e>ection +er ce%% G )4mer of #cce##f% inter-e4' /ia &1 inter-fre? Incomin "ando/er e>ection +er ce%%  4mer of fai%ed inter-e4' /ia &1 inter-fre? Incomin "ando/er e>ection +er ce%%* > 100H  !3833025(5 G )!3833025(5!3833025(6!3833025(7!3833025(8* > 100H

Inter-e$ via 7& Inter-fre8 Incomin1 /o*i(ity 7uccess Rate per "e(( 5.5.25.1

De#cri+tion T"e KPI #"o$# +roai%ity for an end-#er to #cceed in inter-e4' /ia &1 inter-fre? "ando/er +rocedre on t"e taret ce%% a#i#.

5.5.25.2

:ea#rement :et"od T"e fo%%o$in KPI# are ti%iJed to ena%e t"e corre#+ondin mea#rement Inter-e4' /ia &1 Inter-fre? incomin @ando/er Pre+aration &cce## Rate +er !e%% Inter-e4' /ia &1 Inter-fre? incomin @ando/er E>ection &cce## Rate +er !e%%. 

87





5.5.25.3









Ty+e Ratio

Form%a Definition Inter-e4' /ia &1 Inter-fre? Incomin :oi%ity &cce## Rate +er !e%%  Inter-e4' /ia &1 Inter-fre? incomin @ando/er Pre+aration &cce## Rate +er !e%% > Inter-e4' /ia &1 Inter-fre? incomin @ando/er E>ection &cce## Rate +er !e%%

5.6

@ E-R' '%oc; Rate Description T"e KPI #"o$# +roai%ity for an end-#er to e reected $it" an E-R' at re?e#t de to e4ode' admi##ion contro% drin t"e "ando/er +rocedre no matter intraGintere4ode' intraGinter-fre? intraGinter-RT.

4mer of fai%ed @ E-R' e#ta%i#"ment

+er
4mer of #cce##f% @ E-R' e#ta%i#"ment

Per









Ty+e Ratio

Formu(a Definition @ E-R' '%oc; Rate



88


 4mer of fai%ed @ E-R' e#ta%i#"ment de to admi##ion contro% fai%re G )4mer of #cce##f% @ E-R' e#ta%i#"ment  4mer of fai%ed @ E-R' e#ta%i#"ment* > 100H )!383260951!383271251!383281651!3832(1(51!383292151!383302551*G )!383260950!383260951!383260952!383260953!383271250!383271251! 383271252!383271253!383281650!383281651!383281652!383281653!38 32(1(50!3832(1(51!3832(1(52!3832(1(53!383292150!383292151!3832 92152!383292153!383302550!383302551!383302552!383302553* > 100H )To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.

5 .7

@ E - R' '% o c; Ra te P e r < !I Description T"e KPI #"o$# +roai%ity for an end-#er to e reected $it" an E-R' for #+ecified
/easurement /ethod !onter# !onter# at e4ode' e4ode' #ide are de#ine de#ined d to ena%e ena%e t"e corre#+o corre#+ondi ndin n mea#rem mea#rement ent $"ic" are #+%it into #-conter# +er
4mer of fai%ed @ E-R' e#ta%i#"ment

+er
4mer of #cce##f% @ E-R' e#ta%i#"ment

Per









Ty+e Ratio

Formu(a Definition @ E-R' '%oc; Rate +er
8(




 4mer of fai%ed @ E-R' e#ta%i#"ment de to admi##ion contro% fai%re +er 100H @ E-R' '%oc; Rate )


89


383710380!383710381!38372077(!383720779!383720780!383720781!38 373097(!383730979!383730980!383730981!38375127(!383751279!3837 51280!383751281!38376167(!383761679!383761680!383761681* @ E-R' '%oc; Rate )
5 .8

In tr a - RT @ @ !o !o n tr o % P% P% a n e In In te r r  + ti o n Ti Ti me Description T"e KPI #"o$# t"e interr+tion time of end #er drin intra-RT "ando/er +rocedre in term# of t"e contro% +%ane.

/easurement /ethod T"e T"e contr contro% o% +%an +%ane e interr interr+ +tio tion n time# time# are are mea# mea#re red d from from moi% moi%e e trace# trace# et$ee et$een n RR!!onnectionReconfirationM and @ !om+%eteM me##ae#. &tati#tic# are needed to ena%e t"e corre#+ondin mea#rement ♦

!ontro% P%ane Interr+tion Time

♦

4mer of #am+%e#

T"e KPI# and corre#+ondin #tati#tic# #"a%% e differentiated y Intra-e4ode' and Inter-e4ode' Intra-fre? and inter-fre?



(0










=nit m#



Ty+e :ean

Formu(a Definition Intra-RT @ando/er !ontro% P%ane Interr+tion Time  &m of !ontro% P%ane Interr+tion Time G 4mer of #am+%e#

5.(

Intra-RT @ ++%icati/e Interr+tion Time Description T"e KPI #"o$# t"e interr+tion time of end #er drin intra-RT "ando/er +rocedre in term# of t"e a++%ication %ayer.

/easurement /ethod T"e a++%icati/e interr+tion time# are mea#red at a++%ication %e/e% $it" Nire#"ar; et$een %a#t T!P +ac;et recei/ed y t"e moi%e on initia% %ayer and fir#t T!P +ac;et recei/ed y t"e moi%e on taret %ayer. &tati#tic# are needed to ena%e t"e corre#+ondin mea#rement ♦

♦

++%icati/e Interr+tion Time 4mer of #am+%e#

T"e KPI# and corre#+ondin #tati#tic# #"a%% e differentiated y =+%in; and do$n%in; Intra-e4ode' and Inter-e4ode' Intra-fre? and inter-fre? !ontention-a#ed and non-contention a#ed.









=nit m#



(1




Ty+e :ean

Formu(a Definition Intra-RT @ando/er ++%icati/e Interr+tion Time  &m of ++%icati/e Interr+tion Time G 4mer of #am+%e#

6

Interity

6.1

ttac" Time Description T"e KPI #"o$# t"e connection time for an end #er to attac" to t"e net$or; drin $"ic" t"e acti/ation of a defa%t earer i# +erformed.

/easurement /ethod T"e corre#+ondin connection time# are mea#red from moi%e trace# et$een fir#t ORR! !onnection Re?e#tO and fir#t ttac" !om+%eteM. &tati#tic# are needed to ena%e t"e corre#+ondin mea#rement ♦

♦

4mer of #cce##f% ttac" ttac" time for eac" #cce##f% ttac"









=nit m#



Ty+e :ean

Formu(a Definition ttac" Time  &=: of ttac" time for eac" #cce##f% ttac" G 4mer of #cce##f% ttac"

(2




6.2

Detac" Time Description T"e KPI #"o$# t"e connection time for an end #er to detac" from t"e net$or; $"en in RR! Id%e #tate drin $"ic" t"e deacti/ation of a defa%t earer i# +erformed.

/easurement /ethod T"e corre#+ondin connection time# are mea#red from moi%e trace# et$een fir#t ORR! !onnection Re?e#tO and fir#t Detac" !om+%eteM. &tati#tic# are needed to ena%e t"e corre#+ondin mea#rement ♦

4mer of #cce##f% Detac"

♦

Detac" time for eac" #cce##f% Detac"









=nit m#



Ty+e :ean

Formu(a Definition Detac" Time  &=: of Detac" time for eac" #cce##f% Detac" G 4mer of #cce##f% Detac"

6.3

=-P%ane Latency Description T"e KPI #"o$# t"e PI4A rond tri+ time in t"e end to end commnication.

/easurement /ethod T"e PI4A rond tri+ time# are mea#red for different Pin #iJe# different #c"ed%in mode different radio condition# and different %ocation# in t"e ce%%.



(3


t %ea#t t"e fo%%o$in Pin #iJe# can e con#idered 32'yte# 600'yte# 1000'yte# 1600'yte#. t %ea#t t"e fo%%o$in #c"ed%in mode can e con#idered 4on-&c"ed%ed Pre-&c"ed%ed t %ea#t t"e fo%%o$in radio condition# can e con#idered =n%oaded Loaded t %ea#t t"e fo%%o$in %ocation# in t"e ce%% can e con#idered !e%% !enter !e%% :idd%e !e%% Ede









=nit m#



Ty+e :ean

Formu(a Definition 4..

6.5

!-P%ane Latency Description T"e KPI #"o$# t"e id%e to acti/e tran#ition time t"e end #er may e>+erience to #et+ a #er/ice.

/easurement /ethod T"e id%e to acti/e tran#ition time# are mea#red from moi%e trace# et$een t"e fir#t ORR! !onnection Re?e#tO and fir#t RR! !onnection Reconfiration !om+%eteM. &tati#tic# are needed to ena%e t"e corre#+ondin mea#rement

(5

♦

4mer of #cce##f% #tate tran#ition

♦

Id%e to acti/e tran#ition time












=nit m#



Ty+e :ean

Formu(a Definition !-P%ane Latency  &=: of Id%e to acti/e tran#ition time G 4 4mer of #cce##f% #tate tran#ition

6.6

Pain &cce## Time Description T"e KPI #"o$# connection time for an end-#er to #cce##f%%y re#+ond to eac" +ain. T"i# KPI #"o$# on%y t"e +ain #cce## time on air interface i.e. t"e time et$een +ain ein #ent on air interface and =E #cceedin in random acce## and t"e fo%%o$in RR! e#ta%i#"ment +rocedre.


4mer of Pain record# #ent on t"e air interface

♦

Time et$een Pain and RR! !onnection &et+ !om+%ete









=nit m#



Ty+e :ean

Formu(a Definition Pain &cce## Time



(6


 &=: of Time et$een Pain and RR! !onnection &et+ !om+%ete G 4mer of Pain record# #ent on t"e air interface

6.7

Pea; DL !e%% T"ro"+t Description T"e KPI #"o$# t"e ma>imm t"ro"+t t"e ce%% can reac" in do$n%in; on t"e a++%ication %ayer.

/easurement /ethod 4orma%%y t"e te#t# need to e +erformed $it" m%ti-#er# FTPG@TTP do$n%oadin at t"e #ame time in idea% radio condition#. &tati#tic# are needed to ena%e t"e corre#+ondin mea#rement ♦

DL T"ro"+t on t"e a++%ication %ayer of eac" #er









=nit :+#



Ty+e !=:

Formu(a Definition Pea; DL !e%% T"ro"+t  &=: of DL T"ro"+t on t"e a++%ication %ayer of eac" #er

6.8

Pea; =L !e%% T"ro"+t Description T"e KPI #"o$# t"e ma>imm t"ro"+t t"e ce%% can reac" in +%in; on t"e a++%ication %ayer.

(7




/easurement /ethod 4orma%%y t"e te#t# need to e +erformed $it" m%ti-#er# FTP +%oadin at t"e #ame time in idea% radio condition#. &tati#tic# are needed to ena%e t"e corre#+ondin mea#rement ♦

=L T"ro"+t on t"e a++%ication %ayer of eac" #er









=nit :+#



Ty+e !=:

Formu(a Definition Pea; =L !e%% T"ro"+t  &=: of =L T"ro"+t on t"e a++%ication %ayer of eac" #er

6.(

/erae DL !e%% T"ro"+t Description T"e KPI #"o$# t"e a/erae t"ro"+t t"e ce%% can reac" in do$n%in; on t"e a++%ication %ayer.

/easurement /ethod 4orma%%y t"e te#t# need to e +erformed $it" m%ti-#er# FTPG@TTP do$n%oadin at t"e #ame time in e/en%y di#trited %ocation# in t"e ce%%. &tati#tic# are needed to ena%e t"e corre#+ondin mea#rement ♦

DL T"ro"+t on t"e a++%ication %ayer of eac" #er









=nit :+#



(8




Ty+e !=:

Formu(a Definition /erae DL !e%% T"ro"+t  &=: of DL T"ro"+t on t"e a++%ication %ayer of eac" #er

6.9

/erae =L !e%% T"ro"+t Description T"e KPI #"o$# t"e a/erae t"ro"+t t"e ce%% can reac" in +%in; on t"e a++%ication %ayer.

/easurement /ethod 4orma%%y t"e te#t# need to e +erformed $it" m%ti-#er# FTP +%oadin at t"e #ame time in e/en%y di#trited %ocation# in t"e ce%%. &tati#tic# are needed to ena%e t"e corre#+ondin mea#rement ♦

=L T"ro"+t on t"e a++%ication %ayer of eac" #er









=nit :+#



Ty+e !=:

Formu(a Definition /erae =L !e%% T"ro"+t  &=: of =L T"ro"+t on t"e a++%ication %ayer of eac" #er

((




7

/ai%ai%ity

7.1

!e%% /ai%ai%ity Description T"e KPI #"o$# +roai%ity for a ce%% to e a/ai%a%e to #er/e t"e =E# in t"e ce%%.


!e%% &er/ice Time












Ty+e Ratio

Formu(a Definition !e%% /ai%ai%ity  !e%% &er/ice Time G :ea#rement Period  )!383230800 G :ea#rement Period*  100H

8

Traffic

8.1

:a>imm RR!-!onnected =#er 4mer Description T"e KPI #"o$# t"e ma>imm nmer of RR! !onnected #er# in t"e ce%%.

/easurement /ethod !onter# at e4ode' #ide are de#ined to ena%e t"e corre#+ondin mea#rement



(9




:a>imm 4mer of RR! !onnected =#er



Pr+o#e :ea#rement of net$or; traffic






=nit -



Ty+e :X

Formu(a Definition :a>imm RR!-!onnected =#er 4mer  :a>imm 4mer of RR! !onnected =#er  !383200029

8.2

:ean RR!-!onnected =#er 4mer Description T"e KPI #"o$# t"e mean nmer of RR! !onnected #er# in t"e ce%%.


:ean 4mer of RR! !onnected =#er









=nit -



Ty+e :E4

Formu(a Definition :ean RR!-!onnected =#er 4mer  :ean 4mer of RR! !onnected =#er  !383200030

90




8.3

/erae =#er 4mer +er
/erae 4mer of #er#

Per






=nit -



Ty+e :E4

Formu(a Definition /erae =#er 4mer )


91


 !383250(07 /erae =#er 4mer )
8.5

:a>imm cti/e =#er 4mer on t"e DL +er imm nmer of #er# $it" DT!@ data ?eed in t"e do$n%in; ffer +er
:a>imm 4mer of cti/e =E# in t"e DL

Per






=nit -



Ty+e :X

Formu(a Definition :a>imm 4mer of cti/e =E# in t"e DL )imm 4mer of cti/e =E# in t"e DL )imm 4mer of cti/e =E# in t"e DL )imm 4mer of cti/e =E# in t"e DL )imm 4mer of cti/e =E# in t"e DL )
92




 !3833(5331 :a>imm 4mer of cti/e =E# in t"e DL )imm 4mer of cti/e =E# in t"e DL )imm 4mer of cti/e =E# in t"e DL )imm 4mer of cti/e =E# in t"e DL )
8.6

:ean cti/e =#er 4mer on t"e DL +er
:ean 4mer of cti/e =E# in t"e DL

Per








=nit -



Ty+e :ean

Formu(a Definition :ean 4mer of cti/e =E# in t"e DL )


93


 !3833(5311 :ean 4mer of cti/e =E# in t"e DL )
8.7

:a>imm cti/e =#er 4mer on t"e =L +er imm nmer of #er# $it" DT!@ data ?eed in t"e +%in; ffer +er
:a>imm 4mer of cti/e =E# in t"e =L

Per






=nit -



Ty+e :X

Formu(a Definition :a>imm 4mer of cti/e =E# in t"e =L )
95




:a>imm 4mer of cti/e =E# in t"e =L )imm 4mer of cti/e =E# in t"e =L )imm 4mer of cti/e =E# in t"e =L )imm 4mer of cti/e =E# in t"e =L )imm 4mer of cti/e =E# in t"e =L )imm 4mer of cti/e =E# in t"e =L )imm 4mer of cti/e =E# in t"e =L )imm 4mer of cti/e =E# in t"e =L )
8.8

:ean cti/e =#er 4mer on t"e =L +er
:ean 4mer of cti/e =E# in t"e =L

Per








=nit -



Ty+e :ean



96


Formu(a Definition :ean 4mer of cti/e =E# in t"e =L )
8.(

/erae DL !e%% PD!P T"ro"+t Description T"e KPI #"o$# t"e a/erae ce%% t"ro"+t on t"e PD!P %ayer on t"e do$n%in; i.e. t"e t"ro"+t of PD!P PD=.


97

/erae DL ce%% PD!P T"ro"+t









=nit :+#






Ty+e :ean

Formu(a Definition /erae DL ce%% PD!P T"ro"+t  !383353702

8.9

:a>imm DL !e%% PD!P T"ro"+t Description T"e KPI #"o$# t"e ma>imm ce%% t"ro"+t on t"e PD!P %ayer on t"e do$n%in; i.e. t"e t"ro"+t of PD!P PD=.


:a>imm DL ce%% PD!P T"ro"+t









=nit :+#



Ty+e :a>

Formu(a Definition :a>imm DL ce%% PD!P T"ro"+t  !383353700

8.10

:inimm DL !e%% PD!P T"ro"+t Description T"e KPI #"o$# t"e minimm ce%% t"ro"+t on t"e PD!P %ayer on t"e do$n%in; i.e. t"e t"ro"+t of PD!P PD=.



98



:inimm DL !e%% PD!P T"ro"+t









=nit :+#



Ty+e :in

Formu(a Definition :inimm DL ce%% PD!P T"ro"+t  !383353701

8.11

/erae =L !e%% PD!P T"ro"+t Description T"e KPI #"o$# t"e a/erae ce%% t"ro"+t on t"e PD!P %ayer on t"e +%in; i.e. t"e t"ro"+t of PD!P PD=.


9(

/erae =L ce%% PD!P T"ro"+t









=nit :+#



Ty+e :ean




Formu(a Definition /erae =L ce%% PD!P T"ro"+t  !383353706

8.12

:a>imm =L !e%% PD!P T"ro"+t Description T"e KPI #"o$# t"e ma>imm ce%% t"ro"+t on t"e PD!P %ayer on t"e +%in; i.e. t"e t"ro"+t of PD!P PD=.


:a>imm =L ce%% PD!P T"ro"+t









=nit :+#



Ty+e :a>

Formu(a Definition :a>imm =L ce%% PD!P T"ro"+t  !383353703

8.13

:inimm =L !e%% PD!P T"ro"+t Description T"e KPI #"o$# t"e minimm ce%% t"ro"+t on t"e PD!P %ayer on t"e +%in; i.e. t"e t"ro"+t of PD!P PD=.



99



:inimm =L !e%% PD!P T"ro"+t









=nit :+#



Ty+e :in

Formu(a Definition :inimm =L ce%% PD!P T"ro"+t  !383353705

8.15

/erae DL !e%% RL! T"ro"+t Description T"e KPI #"o$# t"e a/erae ce%% t"ro"+t on t"e RL! %ayer on t"e do$n%in; i.e. t"e t"ro"+t of RL! PD=.


100

/erae DL ce%% RL! T"ro"+t









=nit :+#



Ty+e :ean




Formu(a Definition /erae DL ce%% RL! T"ro"+t  !383353772

8.16

:a>imm DL !e%% RL! T"ro"+t Description T"e KPI #"o$# t"e ma>imm ce%% t"ro"+t on t"e RL! %ayer on t"e do$n%in; i.e. t"e t"ro"+t of RL! PD=.


:a>imm DL ce%% RL! T"ro"+t









=nit :+#



Ty+e :a>

Formu(a Definition :a>imm DL ce%% RL! T"ro"+t  !383353770

8.17

:inimm DL !e%% RL! T"ro"+t Description T"e KPI #"o$# t"e minimm ce%% t"ro"+t on t"e RL! %ayer on t"e do$n%in; i.e. t"e t"ro"+t of RL! PD=.



101



:inimm DL !e%% RL! T"ro"+t









=nit :+#



Ty+e :in

Formu(a Definition :inimm DL ce%% RL! T"ro"+t  !383353771

8.18

/erae =L !e%% RL! T"ro"+t Description T"e KPI #"o$# t"e a/erae ce%% t"ro"+t on t"e RL! %ayer on t"e +%in; i.e. t"e t"ro"+t of RL! PD=.


102

/erae =L ce%% RL! T"ro"+t









=nit :+#



Ty+e :ean




Formu(a Definition /erae =L ce%% RL! T"ro"+t  !383353776

8.1(

:a>imm =L !e%% RL! T"ro"+t Description T"e KPI #"o$# t"e ma>imm ce%% t"ro"+t on t"e RL! %ayer on t"e +%in; i.e. t"e t"ro"+t of RL! PD=.


:a>imm =L ce%% RL! T"ro"+t









=nit :+#



Ty+e :a>

Formu(a Definition :a>imm =L ce%% RL! T"ro"+t  !383353773

8.19

:inimm =L !e%% RL! T"ro"+t Description T"e KPI #"o$# t"e minimm ce%% t"ro"+t on t"e RL! %ayer on t"e +%in; i.e. t"e t"ro"+t of RL! PD=.



103



:inimm =L !e%% RL! T"ro"+t









=nit :+#



Ty+e :in

Formu(a Definition :inimm =L ce%% RL! T"ro"+t  !383353775

8.20

/erae DL !e%% :! T"ro"+t Description T"e KPI #"o$# t"e a/erae ce%% t"ro"+t on t"e :! %ayer on t"e do$n%in; i.e. t"e t"ro"+t of :! PD=.


105

/erae DL ce%% :! T"ro"+t









=nit :+#



Ty+e :ean




Formu(a Definition /erae DL ce%% :! T"ro"+t  !383353822

8.21

:a>imm DL !e%% :! T"ro"+t Description T"e KPI #"o$# t"e ma>imm ce%% t"ro"+t on t"e :! %ayer on t"e do$n%in; i.e. t"e t"ro"+t of :! PD=.


:a>imm DL ce%% :! T"ro"+t









=nit :+#



Ty+e :a>

Formu(a Definition :a>imm DL ce%% :! T"ro"+t  !383353820

8.22

:inimm DL !e%% :! T"ro"+t Description T"e KPI #"o$# t"e minimm ce%% t"ro"+t on t"e :! %ayer on t"e do$n%in; i.e. t"e t"ro"+t of :! PD=.



106



:inimm DL !e%% :! T"ro"+t









=nit :+#



Ty+e :in

Formu(a Definition :inimm DL ce%% :! T"ro"+t  !383353821

8.23

/erae =L !e%% :! T"ro"+t Description T"e KPI #"o$# t"e a/erae ce%% t"ro"+t on t"e :! %ayer on t"e +%in; i.e. t"e t"ro"+t of :! PD=.


107

/erae =L ce%% :! T"ro"+t









=nit :+#



Ty+e :ean




Formu(a Definition /erae =L ce%% :! T"ro"+t  !383353826

8.25

:a>imm =L !e%% :! T"ro"+t Description T"e KPI #"o$# t"e ma>imm ce%% t"ro"+t on t"e :! %ayer on t"e +%in; i.e. t"e t"ro"+t of :! PD=.


:a>imm =L ce%% :! T"ro"+t









=nit :+#



Ty+e :a>

Formu(a Definition :a>imm =L ce%% :! T"ro"+t  !383353823

8.26

:inimm =L !e%% :! T"ro"+t Description T"e KPI #"o$# t"e minimm ce%% t"ro"+t on t"e :! %ayer on t"e +%in; i.e. t"e t"ro"+t of :! PD=.



108



:inimm =L !e%% :! T"ro"+t









=nit :+#



Ty+e :in

Formu(a Definition :inimm =L ce%% :! T"ro"+t  !383353825

8.27

=L !e%% 'LER after Retran#mi##ion Description T"e KPI #"o$# t"e +roai%ity of =L T' tran#mi##ion error in t"e ce%%.


10(



4mer of =+%in; T' !rc Error in !e%%



4mer of =+%in; T' in !e%%












Ty+e Ratio




Formu(a Definition =L !e%% 'LER after Retran#mi##ion  4mer of =+%in; T' !rc Error in !e%% G 4mer of =+%in; T' in !e%%  !383565(02 G !383565(03 > 100H

8.28

DL !e%% 'LER after Retran#mi##ion Description T"e KPI #"o$# t"e +roai%ity of DL T' tran#mi##ion error in t"e ce%%.


4mer of Do$n%in; T' !rc Error in !e%%



4mer of Do$n%in; T' in !e%%












Ty+e Ratio

Formu(a Definition DL !e%% 'LER after Retran#mi##ion  4mer of Do$n%in; T' !rc Error in !e%% G 4mer of Do$n%in; T' in !e%%  !383565(00G !383565(01> 100H



109


(

Tran#+ort

(.1

toin =-P%aneTran#+ort T"ro"+t )V2.0 n%y* Description T"e KPI #"o$# t"e tota% otoin -+%ane t"ro"+t of e4ode' from tran#+ort %ayer i.e. -+%ane of +%in; &1 -+%ane of otoin X2.


toin -+%ane tran#+ort t"ro"+t



Pr+o#e :ea#rement of traffic



ect e4ode'



=nit :+#



Ty+e :ean

Formu(a Definition toin =-P%ane Tran#+ort T"ro"+t  !383(00007

(.2

Incomin =-P%aneTran#+ort T"ro"+t )V2.0 n%y* Description T"e KPI #"o$# t"e tota% incomin -+%ane t"ro"+t of e4ode' from tran#+ort %ayer i.e. -+%ane of do$n%in; &1 -+%ane of incomin X2.


110

Incomin -+%ane tran#+ort t"ro"+t












=nit :+#



Ty+e :ean

Formu(a Definition Incomin =-P%ane Tran#+ort T"ro"+t  !383(00008

(.3

Tota% toin Tran#+ort T"ro"+t Description T"e KPI #"o$# t"e tota% otoin t"ro"+t of e4ode' from tran#+ort %ayer i.e. +%in; &1 otoin X2 and +%in; :.


toin tran#+ort t"ro"+t









=nit :+#



Ty+e :ean

Formu(a Definition Tota% toin Tran#+ort T"ro"+t )To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.



111


(.5

Tota% Incomin Tran#+ort T"ro"+t Description T"e KPI #"o$# t"e tota% incomin t"ro"+t of e4ode' from tran#+ort %ayer i.e. do$n%in; &1 incomin X2 and do$n%in; :.


Incomin tran#+ort t"ro"+t









=nit :+#



Ty+e :ean

Formu(a Definition Tota% Incomin Tran#+ort T"ro"+t )To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.

(.6

=L &1 Tran#+ort T"ro"+t Description T"e KPI #"o$# t"e tota% +%in; &1 t"ro"+t of e4ode' from tran#+ort %ayer.


112

=L &1 tota% t"ro"+t












=nit :+#



Ty+e :ean

Formu(a Definition =L &1 Tran#+ort T"ro"+t  =L &1 tota% t"ro"+t  !383900000 )To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.

(.7

DL &1 Tran#+ort T"ro"+t Description T"e KPI #"o$# t"e tota% do$n%in; &1 t"ro"+t of e4ode' from tran#+ort %ayer.


DL &1 tota% t"ro"+t









=nit :+#



Ty+e :ean

Formu(a Definition DL &1 Tran#+ort T"ro"+t  DL &1 tota% t"ro"+t  !383900001



113


)To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.

(.8

toin X2 Tran#+ort T"ro"+t Description T"e KPI #"o$# t"e tota% otoin X2 t"ro"+t of e4ode' from tran#+ort %ayer.


toin X2 t"ro"+t









=nit :+#



Ty+e :ean

Formu(a Definition toin X2 Tran#+ort T"ro"+t  toin X2 tota% t"ro"+t  !383900002 )To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.

(.(

Incomin X2 Tran#+ort T"ro"+t Description T"e KPI #"o$# t"e tota% incomin X2 t"ro"+t of e4ode' from tran#+ort %ayer.


115






Incomin X2 t"ro"+t









=nit :+#



Ty+e :ean

Formu(a Definition Incomin X2 Tran#+ort T"ro"+t  Incomin X2 tota% t"ro"+t  !383900003 )To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.

9

!e%%  &y#tem Re#orce#

9.1

Pain !one#tion Rate Description T"e KPI #"o$# t"e +roai%ity to dro+ +ain record #ince t"e $aitin ?ee i# o/er%oaded.


4mer of Pain Re?e#t From ::E



4mer of Pain Lo## From ::E



Pr+o#e :ea#rement of re#orce #ae






116







Ty+e Ratio

Formu(a Definition Pain !one#tion Rate  4mer of Pain Lo## From ::E G 4mer of Pain Re?e#t From ::E > 100H )To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.

9.2

/erae !P= Load Description T"e KPI #"o$# t"e a/erae !P= %oad on !ontro%  !%oc; oard.


/erae !P= Load












Ty+e Ratio

Formu(a Definition /erae !P= Load  !383950501

117




9.3

Pea; !P= Load Description T"e KPI #"o$# t"e ma>imm !P= %oad on !ontro%  !%oc; oard.


Pea; !P= Load












Ty+e Ratio

Formu(a Definition Pea; !P= Load  !383950500

9.5

Percentae of !P= Load @i"er T"an T"re#"o%d Description T"e KPI #"o$# t"e +ercentae of !P= %oad on !ontro%  !%oc; oard "i"er t"an t"e +redefined t"re#"o%d.


Dration Time of !P= %oad "i"er t"an t"re#"o%d






118










Ty+e Ratio

Formu(a Definition Percentae of !P= %oad "i"er t"an t"re#"o%d.  Dration Time of !P= %oad "i"er t"an t"re#"o%d G :ea#rement Period  !383950502 G :ea#rement Period )To e +dated $it" conter# information in ZX&DR '(200 L200 )V2.1**.

9.6

/erae :emory Load Description T"e KPI #"o$# t"e a/erae :emory %oad on !ontro%  !%oc; oard.


/erae :emory Load












Ty+e Ratio

Formu(a Definition /erae :emory Load

11(




 !383950505

9.7

Pea; :emory Load Description T"e KPI #"o$# t"e ma>imm :emory %oad on !ontro%  !%oc; oard.


Pea; :emory Load












Ty+e Ratio

Formu(a Definition Pea; :emory Load  !383950503

9.8

Percentae of :emory Load @i"er T"an T"re#"o%d Description T"e KPI #"o$# t"e +ercentae of :emory %oad on !ontro%  !%oc; oard "i"er t"an t"e +redefined t"re#"o%d.


Dration Time of :emory %oad "i"er t"an t"re#"o%d



119

ZTE-LTE-FDD-Key-Performance-Indicator-Reference.pdf

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