VCM-Technicians-Handbook-V1.2-20160420.pdf

VCM TECHNIC TECHNICIA IAN N HANDBOOK PHILIPPINE NATIONAL AND LOCAL ELECTION MAY 9, 2016

Version 1.2

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TECHNICIAN’S INFORMATION CONTACT DETAILS EMPLOYEE ID EMPLOYEE NAME

HOME ADDRESS ADD RESS

MOBILE NUMBER

HOME PHONE EMAIL ADDRESS ADD RESS

SITE ASSIGNMENT SITE TYPE SITE CODE SITE NAME BARANGAY / DISTRICT CITY / MUNICPALITY PROVINCE REGION

Polling Center

Canvassing Center





















Contents TECHNICIAN’S INFORMATION .............................................. ....................................................................................... ......................................... 2 VCM TECHNICIAN’S PROTOCOL .......................................... ................................................................................... ......................................... 4

Final Testing and Sealing (FTS) ........................................................ ...................................................................... .............. 4 Election Day (ED) ...................................... .......................................................... .......................................... ................................ .......... 12 VCM SMS REPORTING GUIDELINES ........................................................................... 22

Final Testing and Sealing (FTS) ........................................................ .................................................................... ............ 23 Election Day (ED) ...................................... .......................................................... .......................................... ................................ .......... 25 VCM Troubleshooting Troubleshooting ....................................... ........................................................... ......................................... ......................... .... 27 Chain of Escalation Escalation ........................................ ............................................................ ......................................... ............................ ....... 37 Deployment Deployment of Contingency Contingency Unit............................. Unit.................................................. ....................................... .................. 37 Operational Operational and Security Concerns Concerns ............................................. ............................................................... .................. 37 WORKBOOK................................................................................................................... 38

Word Game......................................... ............................................................. ......................................... ....................................... .................. 38 Spot the Difference Difference ..................................................... .......................................................................... ................................... .............. 39 Matching Game ..................... .......................................... ......................................... ........................................ ................................ ............ 40 Crossword Crossword Puzzle ................................................ ...................................................................... .......................................... .................... 41 Sequence Game .................................................. ...................................................................... ........................................ ........................ 42 Maze Game ........................................ ............................................................ ......................................... ....................................... .................. 43 ACTIVITIES TRACKING & ISSUES LOG ...................................................................... 45

Activity Logs Logs ........................................ ............................................................ ......................................... ....................................... .................. 46 Issues Report ........................... ................................................ .......................................... ......................................... ............................ ........ 66 Daily Attendance Attendance Report ............................ ................................................ .......................................... ................................ .......... 76 Principal Equipment Delivery ................................... ....................................................... ...................................... .................. 81 Contingency Contingency Equipment Equipment Delivery ..................... .......................................... ......................................... ......................... ..... 82 Equipment Turn-over Turn-over ........................................ ............................................................ ......................................... ......................... .... 83 Equipment Retrieval....................................... ........................................................... ......................................... ............................ ....... 84 AFFIDAVIT OF FINAL F INAL PAYMENT .................................................................................. 85

Payment Affidavit ....................................... ........................................................... .......................................... ................................ .......... 85





















VCM TECHNICIAN’S PROTOCOL Final Testing and Sealing (FTS) This activ ity is p erform ed at at least three (3) (3) days befor e Electi Electi on Day.

NOTE: The VCM Technician shall bring his fully charged mobile phone (with charger) and writing pen. VCM Technician should provide their Complete C omplete Name, Employee ID, Contact number and Email address (if available) to the Technician Coordinator. When calling NTSC, provide your Employee ID. ATTEND ANCE ATTENDANCE The VCM Technician shall arrive in the assigned polling place not later later than the time specified by t he Election Election of fic er of the concerned municipality.

IMPORTANT: Send text message to the NTSC for attendance reporting according to the guidelines provided. If unsuccessful in sending a text message, send a text message to your respective Coordinator requesting assistance to report your attendance to NTSC. BALL BA LL OT BOX RECEPTIO RECEPTION N The VCM Technici Technici an shall sh all condu ct the foll owing owin g activiti es: 

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Receive the ballot boxes assigned to the polling place from the logistics provider. The number of ballot boxes should correspond to the number of VCM boxes received. Ensure that all the components of the ballot box are complete - top cover, metal guide, ballot box and inner bin.

IMPORTANT: Send text message to the NTSC for status reporting (BALLOT BOX RECEPTION) according to the guidelines provided. If unsuccessful in sending a text message, send a text message to your respective Coordinator requesting assistance to report the status of reception. RECEPTION 

THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the assistance of the VCM Technician (when requested):





















IMPORTANT: Send text message to the NTSC for status reporting (RECEPTION) according to the guidelines provided. If unsuccessful in sending a text message, send a text message to your respective Coordinator requesting assistance to report the status of reception. 

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Receiving from the VCM Technician each VCM box with the corresponding ballot box and bringing to the assigned polling place. Showing to the public that the VCM box is sealed. Removing the seal and opening the VCM box. Getting the checklist.

IMPORTANT: The checklist has to be signed by the BEI and VCM Technician to ensure all contents are complete. 

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Verifying if the serial number of the VCM matches with the serial number indicated in the checklist. Verifying the contents of the VCM VCM box: o 1 Checklist Inserted in "Ziploc like" bag number 3 (letter size or similar) o 2 Security Tie wraps 1 to seal the Main SD, 1 to seal the Backup SD o 2 Sealing kit blue to be used in the WH (1 at the bottom and 1 at the top of the box) o 21 Thermal papers o 1 Sealing kit green to be used in the polling center at the end of the FTS (1 at the top of the t he box) o 1 Sealing kit yellow to be used for the reverse of the kits at the end of the Election (1 at the top of the box) o 11 Tie wraps regular tie wraps in Ziplock 3 o 10 FTS Ballots inserted in "Ziplock like" bag number 5 (double letter size or similar) o 1 USB Modem inserted in "Ziplock like" bag number 4 together with SIM card inserted. o 1 Password sheet inserted in "Ziplock like" bag number 1 the 9 passwords required o 1 PE Sleeve o 1 Packaging tape o 24 Marking pens 2 boxes of 12 Marking pens o 1 Adaptor o 5 Cleaning Sheet o 1 Battery Cable with Butterfly Nuts o 1 Headset





















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Opening the battery box and verifying the contents as follows: o Battery o Battery cable o Butterfly nut and bolt o Tool Connecting the blue wire of the battery cable to the black or negatively charged terminal of the battery using the tool, butterfly nut and bolt. Connecting the red wire of the battery cable to the red or positively charged terminal of the battery. Opening the BGAN box (if applicable) and verifying the contents as follows: o 1 BGAN Antenna o 1 Electrical Extension the male connector with two legs, the female connector with two holes o 1 Power adapter o 1 BGAN Battery o 1 SIM CARD international telco provider. Has to be installed o 1 Power Cable

NOTE: Call the VCM Coordinator for any missing peripherals. Always provide your Employee ID number. 

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Retrieving the auto sealed stickers that contain the PIN for the BEI’s and the Re-zero PIN. Distributing the auto sealed stickers to the Poll Clerk and Third Member respectively. The BEI Chairman shall keep the t he Re-zero PIN. Opening the auto sealed stickers to reveal the PIN. Retrieving the test ballot from the VCM box.

INSTALLATION THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the assistance assist ance of the th e VCM VCM Techn Technici ician an (when requested): 

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Ensuring that the designated location within the polling place has all the requirements needed by VCM: proper lighting, electrical outlet, tables and chairs and proper ventilation. Showing to the public that the SD Card slots labeled A and B, which stores the main and back-up SD card, is sealed. Assembling the ballot box. Placing the VCM machine on top of the ballot box. Opening the thermal paper printer cover. Checking if the roll of paper is properly installed (refer to the VCM Operator ’ Operator ’s Manual) and closing the printer cover.























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Turn on the VCM.

IMPORTANT: The battery must be placed on some insulated material (i.e. cardboard or styrofoam). 

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Waiting until the VCM displays the message “PLEASE INSERT SECURITY KEY FOR AUTHENTICATION”. AUTHENTICATION”. Placing the iButton security key on the security key receptacle. Waiting until the VCM displays the following messages “PLEASE CHOOSE YOUR ROLE” Choose “MEMBERS” and then choose “BEI MEMBER”. The VCM will require PIN. Enter BEI Member’s PIN. After successful entry of PIN, the VCM will display “BEI MEMBER PIN IS CORRECT. THANK YOU”. YOU”. The VCM will return to the options. Choose “POLL CLERK” Enter PIN. After successful entry of PIN, VCM will display the MAIN MENU.

DIAGNOSTICS THE IT-Capable Member SHALL PERFORM THE FOLLOWING ACTIVITIES ACTIVITIES w ith it h the th e assis ass istt ance anc e of th e VCM Techni Tech ni ci an (wh en requested): 

Conducting an initial test to ensure the readiness of the machine: o Selecting UTILITIES >RUN DIAGNOSTICS option. o Performing the entire Diagnostics routine.

IMPORTANT: One of the ten test ballots will be used for the Scanner diagnostics. Do not shade any oval in the test ballot. 

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After performing the diagnostic, the VCM will return to the VCM DIAGNOSTIC DIAGNOSTIC screen. It shall automatically print the DIAGNOSTIC REPORT.

IMPORTANT: The report should contain the status of each activity whether Passed / Failed. If not, the BEI with the VCM Technician shall verify which component failed and repeat the diagnostics. If the problem problem persists, the VCM Technician shall call the VCM Coordinator.





















IMPORTANT: Send text message to the NTSC for status reporting (DIAGNOSTICS) according to the guidelines provided If unsuccessful in sending a text message, send a text message to your respective r espective Coordinator requesting assistance to report the status of diagnostics. *(Installation is included in Diagnostics) OPEN VOTING THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the assistance assist ance of the th e VCM VCM Techn Technici ician an (when requested): 

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The BEI Member will select “ELECTION” then “ELECTION” then choose “OPEN VOTING” VOTING” option in the Main Menu. Choose “BEI Member” The VCM will request for a PIN. The BEI Member enters his PIN. After successful entry of the PIN, the VCM will display “BEI Member PIN is correct. Thank you” The VCM will return to the options. Choose “POLL CLERK”. He shall enter his PIN.

NOTE: If either of the PINs were not accepted, the VCM Technician shall assist the BEI. If the problem problem persists, call the VCM Coordinator. 

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The VCM will automatically print the Initialization Report showing zero (“0”) vote for each candidate including the geographic information (province, city/municipality, barangay, voting center and clustered precinct). Detaching the Initialization Report. *Note that the status of the VCM is now OPEN. All members of the BEI, including the representatives of the political parties, candidates or citizens arms present will sign the Initialization Report. Placing the report inside the envelope provided for the purpose. The VCM will automatically return to the MAIN MENU, press “BACK” to proceed with the scanning of ballots. The VCM will display the message “PLEASE INSERT BALLOT”. BALLOT”. This indicates that the VCM is now ready to accept ballots.





















VOTING PROCESS THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the assistance assist ance of the th e VCM VCM Techn Technici ician an (when requested):   

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Giving a ballot to a voter. Requesting the voter to fill out his ballot. Examining the ballot if properly filled out by the voter and returning the same to the voter. Requesting the voter to insert the filled ballot in the ballot entry slot and waiting until the ballot is cast. Monitoring the VCM screen to make sure that the ballot was successfully accepted. accepted. The message “YOUR VOTE HAS BEEN CAST.” C AST.” should appear. VCM will print a receipt, BEI will review the receipt.

NOTE: Repeat this step until all the ten test ballots are cast. CLOSE VOTING THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the assistance assist ance of the th e VCM VCM Techn Technici ician an (when requested): 

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The Chairman places the iButton on top of the iButton security key receptacle and will enter his PIN. The VCM will display the MAIN MENU. Choose ELECTION. Press “CLOSE VOTING” option in the Main Menu. The VCM will request for a PIN. Chairman will enter his PIN. After successful entry of PIN, the VCM will display “Press OK to add a digital signature to the Election Results” “Number of digital signature 0/3”. Press “OK”. The Poll Clerk will place his iButton on top of the iButton security key receptacle. VCM will ask for a digital signature. Poll Clerk will enter his PIN. VCM will display “Press OK to add a digital signature to the Election Results” “Number of digital digital signature 1/3”. 1/3”. Press “OK”. The BEI Member will place his iButton on top of the iButton security key receptacle. VCM will ask for a digital signature. BEI Member will enter his PIN. VCM will display “Press OK to add a digital signature to the Election Results” “Number of digital digital signature 2/3”. 2/3”. Press “OK”.





















IMPORTANT: Send text message to the NTSC for status reporting (CLOSE VOTING) according to the guidelines provided. If unsuccessful in sending a text message, send a text message to your respective Coordinator requesting assistance to report the status of close voting. PRINTING THE ELECTION RETURNS THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the assistance assist ance of the th e VCM VCM Techn Technici ician an (when requested): 

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The VCM will print eight (8) copies of Election Returns (ER) for National returns. The VCM will print eight (8) copies of Election Returns (ER) for Local positions. After printing, the VCM will display the message “DO YOU WANT YOU WANT TRANSMIT THE ELECTION RETURNS?” Press “NO” NO”. The VCM will automatically print the 22 copies of National and 22 copies of Local returns. After printing, the VCM will display “THE “THE AUTOMATED CLOSE CLOSE VOTING HAS HAS BEEN COMPLETED.” The BEI detaches the ER from the VCM. The BEI places the ER inside its corresponding envelope.

NO TRANSMISSION TRANSMISSION FOR FOR FINAL TESTING AND SEALING SEAL ING

IMPORTANT: Final testing and sealing does not require requir e transmission of results. RE-ZERO 

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THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the assistance of the VCM Technician (when requested): The VCM will automatically return to the MAIN MENU, Select UTILITIES, then choose RE-ZERO option. The CHAIRMAN will enter the Re-zero PIN. While the VCM is re-zeroing all data, it will display “Ensuring that vote counters are set to zero…” The VCM will print the INITIALIZATION Report.





















NOTE: If the discrepancy is not resolved by the BEI and VCM Technician, the VCM Technician shall inform the situation to the VCM Coordinator. The BEI and the VCM Technician shall receive assistance to resolve the discrepancy. SHUTDOWN THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the assistance assist ance of the th e VCM VCM Techn Technici ician an (when requested): 

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After it has printed the report, the VCM will display “Re-zero “Re -zero has been completed successfully” and VCM will ask “Please press the OK button to shutdown the system.” Then Press “OK”. “OK”. Disconnecting the battery from the VCM. Disconnecting the battery cable from the battery. Disconnecting the Power cable of the VCM from the electrical outlet. Disconnecting the Power cable from the VCM.

SEALING THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the assistance assist ance of the th e VCM VCM Techn Technici ician an (when requested):

IMPORTANT: Ensure that the VCM is shut down before inserting any memory card to the access compartments. FINAL TESTING AND SEALING (CONCLUSION) THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the assistance assist ance of the th e VCM VCM Techn Technici ician an (when requested): 

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Ensuring all contents of the VCM box is complete using the list provided during reception. Seal the VCM box with GREEN sealing sticker. The PPCRV may place their seal, if there’s any. Packing the battery and all peripherals. Packing the BGAN and all peripherals in the BGAN box (if applicable). applicable). Storing the VCM box, battery box, ballot box, and BGAN box in a secured area inside the polling place.























Election Electi on Da Day y (ED) (ED) May 9, 2016

NOTE: The VCM Technician shall bring his fully charged mobile phone (with charger) and writing pen. VCM Technician should provide their Complete Co mplete Name, Employee ID, Contact number and Email address (if available) to the Technician Coordinator. When calling NTSC, provide your Employee ID. 5:00 am ATTEN ATTENDANCE DANCE The VCM Technician shall arrive in the assigned polling place not later th an 5:00am. 5:00am.

IMPORTANT: Send text message to the NTSC for attendance reporting according to the guidelines provided. If unsuccessful in sending a text message, send a text message to your respective Coordinator requesting assistance to report your attendance to NTSC. RECEPTION The VCM Technici Technici an shall sh all condu ct the foll owing owin g activit ies:  

Proceed to the VCM box from where it was securely placed. Check the VCM box/boxes and ensure that the green sealing sticker are still intact and there are no signs of tampering.

IMPORTANT: Call the VCM Coordinator if there are signs of tampering of the VCM.





















NOTE: SD Card Compartments “A & B” that contains the main and backup SD cards of the VCM should be intact and sealed. 

Opening the battery box.

NOTE: Call the VCM Coordinator if any peripherals or supplies are missing. 

Retrieving and distributing the PINs among the BEI’s.

INSTALLATION THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the assistance assist ance of the th e VCM VCM Techn Technici ician an (when requested):    

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Assembling the ballot box. Placing the VCM machine on top of the ballot box. Opening the thermal paper printer cover. Checking if the roll of paper is properly installed (refer to the VCM Operator’s Manual) and closing the printer cover. Connecting the power adaptor to the VCM AC power port (20VAC) and plugging the other end to the electrical outlet. Connecting the battery to the t he VCM DC power port (12VDC). Turn on the VCM.

The battery must be placed on some insulated material (i.e. cardboard or styrofoam). 

Waiting until the VCM displays the message “PLEASE INSERT SECURITY KEY FOR AUTHENTICATION”. AUTHENTICATION”.





















OPEN VOTING THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the assistance assist ance of the th e VCM VCM Techn Technici ician an (when requested): 

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The BEI Member will select “ELECTION” then “ELECTION” then choose “OPEN VOTING” VOTING” option in the Main Menu. Choose “BEI Member” The VCM will request for a PIN. The BEI Member enters his PIN. After successful entry of the PIN, the VCM will display “BEI Member PIN is correct. Thank you” The VCM will return to the options. options. Choose “POLL CLERK”. He shall enter his PIN.

NOTE: If either of the PINs were not accepted, the VCM Technician shall assist the BEI. If the problem problem persists, call the VCM Coordinator. 

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The VCM will automatically print the Initialization Report showing zero zero (“0”) vote for each candidate including the geographic information (province, city/municipality, barangay, voting center and clustered precinct). Detaching the Initialization Report. *Note that the status of the VCM is now OPEN. All members of the BEI, including the representatives of the political parties, candidates or citizens arms present will sign the Initialization Report. Placing the report inside the envelope provided for the purpose. The VCM will automatically return to the MAIN MENU, press “BACK” to proceed with the scanning of ballots. The VCM will display the message “PLEASE INSERT BALLOT”. This indicates that the VCM is now ready to accept ballots.





















THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the assistance assist ance of the th e VCM VCM Techn Technici ician an (when requested):   

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Giving a ballot to a voter. Requesting the voter to fill out his ballot. Examining the ballot if properly filled out by the voter and returning the same to the voter. Requesting the voter to insert the filled ballot in the ballot entry slot and waiting until the ballot is cast. Monitoring the VCM screen to make sure that the ballot was successfully accepted. accepted. The message “YOUR VOTE HAS BEEN CAST.” C AST.” should appear. VCM will print a receipt, BEI will fold the receipt towards the Voter and cut the receipt and give the receipt to the Voter for review. Once reviewed, the voter will drop the receipt receipt in the Voter’s Receipt Receptacle.

05:00 pm CLOSE VOTING THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the assistance assist ance of the th e VCM VCM Techn Technici ician an (when requested): 

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The Chairman places the iButton on top of the iButton security key receptacle and will enter his PIN. The VCM will display the MAIN MENU. Choose ELECTION. Press “CLOSE VOTING” option in the Main Menu. The VCM will request for a PIN. Chairman will enter his PIN. After successful entry of PIN, the VCM will display “Press OK to add a digital signature to the Election Results” “Number of digital signature 0/3”. Press “OK”. The Poll Clerk will place his iButton on top of the iButton security key receptacle. VCM will ask for a digital signature. Poll Clerk will enter his PIN.





















IMPORTANT: Send text message to the NTSC for status reporting (CLOSE VOTING) according to the guidelines provided. If unsuccessful in sending a text message, send a message to your respective Coordinator requesting assistance to report the status of close voting. PRINTING THE ELECTION RETURNS THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the assistance assist ance of the th e VCM VCM Techn Technici ician an (when requested): 

The VCM will automatically print eight (8) copies of Election Returns (ER) for National positions. The VCM will print eight (8) copies of Election Returns (ER) for Local positions. The VCM will transmit election results to Transparency Server, then Central Server then (MBOC / CBOC / DBOC / PBOC / HUC) The VCM will print twenty-two (22) copies of National and twenty-two (22) copies of Local Returns. The BEI shall detach the ERs. Members of the BEI shall affix their signatures and thumb marks. The watchers present will also sign the ERs. The poll clerk shall announce the posting of a copy of the ER both for national and local positions on a wall within the premises of the polling place/counting center which must be sufficiently lighted and accessible to the public, and proceed to post such copies. Placing each copy of ER in its corresponding envelope and sealing with a paper seal. 

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Step 2: Plug the Ethernet cable Step 3: Plug the adaptor and the power plug. Step 4: Open the rubber flap that covers the power port. Step 5: Connect the other end of the RJ cable to the VCM. Step 6: Connect the power plug to the power source. Step 7: 7: Place the BGAN BGAN at an outdoor location WITH A CLEAR CLEAR SIGHT FACING THE SKY. Neither tree nor anything can block the sight. It MUST be set either in a window that faces to Southeast or in a patio/backyard/front garden. BGAN is now in “Antenna Pointing state”. Point the BGAN on the given direction and elevation elevation by using the compass. If the compass is is not working, wait for a beeping sound indicating the acceptable signal. Direction-121° East Southeast (ESE) Elevation-60° By using the compass, face yourself to North then turn clockwise to 121° going to East Southeast (ESE). Point the BGAN on that direction and elevate (tilt) at 60°.























Step 18: The service provider’s name will be displayed. Wait for at least two (2) minutes before starting transmission. This will allow the BGAN to fully establish network connection to the service provider.

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iSAVI Transmitting Device: (SIM is already inserted) Step 1: Gently attach the battery in the direction as shown until a click is heard. Step 2: Slide the Ethernet adaptor over the side of the transceiver where the SIM and USB slots are located. Make sure that the rubber flap cover is open. Step 3: Insert the micro USB plug of the Ethernet Adaptor to the transceiver’s micro USB port. Place the unit on a flat and steady platform. Step 4: Plug the Ethernet cable to the Ethernet Adaptor installed on the unit. Step 5: Connect the other end of the RJ45 cable to the VCM.























Step 3:

Step 4:

Step 5: Step 6: Step 7:

The beeping sound indicates the signal strength. The frequency of the beeping will become higher when the signal is stronger. First, tilt the terminal up to 45 degrees from the horizontal. Turn the terminal slowly until the beeping frequency is maximized. Tilt the terminal up or down and fine tune the position until the beeping frequency heard is increased. “Exit Pointing Mode” button will turn to flashing green when the signal strength is good enough for network registration. Press the “Exit Pointing Mode” button to t o exit antenna pointing mode and start network registration.

NOTE: Once network registration is completed, all the LEDs will turn off after one minute.

NOTE: If there is no electricity, use the backup battery power.























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VCM will print one (1) National ER. One The BEI Members will tap iButton to go to the Main Menu, choose Reports to go to the Print Statistical Report. The VCM will print the Statistical Report. The BEI shall detach the t he report. The BEI Members will tap iButton to go to the Main Menu, choose Reports to go to the Print Audit Report. The VCM will print the Audit Report. The BEI shall detach the t he report.

Write Protect data option:

REMINDER: The Write Protect data process must be accomplished, after the entire voting is completed. **IT CANNOT BE REVERSED.    

From the Election menu, press Write Protect Data option. The VCM will ask for a confirmation with a Yes or No option. Choose Yes. The machine identifies that the SD is a WORM. The machine will automatically be directed to the Shutdown screen. Press OK























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Removing the main memory card and placing inside its corresponding envelope and labeling the envelope as TRANSMITTED or NOT TRANSMITTED whichever is applicable. Turning-over the VCM to the VCM Technician in the polling center.

CONCLUSION The VCM Technici Technici an will wil l conduct co nduct t he follow ing activiti es:

IMPORTANT: Ensure that all items, as per checklist, are surrendered by the BEI to the VCM Technician. Request the BEI to sign the checklist. Call the VCM Coordinator if any peripherals are missing.

IMPORTANT: Verify with the courier that all items, as per checklist, are packaged by the VCM Technician. Request the courier to sign the checklist. 

Open the printer compartment and place the iButton inside the printer compartment.

















































Final Testing and Sealing (FTS) NOTE: Send text message at the time specified for each event. ATTENDANCE (Sample Text: AVTF12345678901) AVTF12345678901) Primary VCM Technician Backup VCM Technician VCM Coordinator Backup VCM Coordinator

AVTF<11digitIDcaller> AVSF<11digitIDcaller> ATCF<11digitIDcaller> ATSF<11digitIDcaller>

























CLOSE VOTING and RE-ZERO Send text messages to report status of REZERO upon confirmation (from the BEI) that t hat each VCM machine has successfully set its counters to zero. The LCD should display display “Ballots cast 0”. FINAL TESTING AND SEALING (FTS) Make sure that each VCM is sealed and secured in the polling place. No SMS

REZV<8digitVCMClusteredP>

























Election Electi on Da Day y (ED) (ED) NOTE: Send text message at the time specified for each event. ATTENDANCE Primary VCM Technician Backup VCM Technician VCM Coordinator Backup VCM Coordinator

AVTE<11digitIDcaller> AVSE<11digitIDcaller> ATCE<11digitIDcaller> ATSE<11digitIDcaller>

























TRANSMISSION Send one text message for each completed TRANSMISSION of the VCM machine. The number of text messages for reporting status should be the same number of VCM machines supported. Send message using the format: CONCLUSION Turnover each VCM to the logistics provider. No SMS reporting required.

TRAV<8digitVCMClusteredP>



























VCM Trou roubleshoo bleshoo tin ting g SCENARIOS

VCM B ASIC TROUBL TROUBLESHO ESHOOTING OTING

power source only

ESCALATION ESCAL ATION



























SCENARIOS

VCM screen is


Check the intensity of the damage, if the screen Is still viewable and can still


If it does respond touchscreen

not to



























SCENARIOS


Slowly pull the ballot from the ballot entry slot. Check the ballot entry slot to make sure no ballot is caught along the path




























SCENARIOS

VCM SCREEN DISPLAY BASIC TROUBLESHOOTING Refeed the same ballot, if it will be misread, try it in a different orientation. If

ESCALATION



























SCENARIOS

VCM SCREEN DISPLAY BASIC TROUBLESHOOTING Make sure that the VCM is in the “CLOSED” state.

ESCALATION



















































































































































































































































































































































































































































































































































































































































































































Issu ssue es Report Date: VCM Serial No.: Problem:

Time:

Acti Ac tion on Taken: Taken :

Status:

Replacement



Status:

Time:






















Time:


Status:



Status:

Time:






















Time:


Status:



Status:

Time:






















Time:


Status:



Status:

Time:





















Daily Attendance Report Date:

Time:

Technician’s Name:

Acti Ac tiv v it y:

FTS FTS

Electio n

Certified by BEI: (Name (Name & Signatur Sign ature) e) Confirmed by School Supervisor (Name (Name & Signatur Sign ature) e) Att At t ested est ed b y VCM Coordinator: (Name (Name & Signatur Sign ature) e)

Daily Attendance Report Date: Technician’s Name:

Acti Ac tiv v it y: Certified by BEI: (Name (Name & Signatur Sign ature) e) Confirmed by School Supervisor (Name (Name & Signatur Sign ature) e) Att At t ested est ed b y VCM Coordinator: (Name (Name & Signatur Sign ature) e)

Time:

Day Day
























Time:




Acti Ac tiv v it y: Certified by BEI: (Name (Name & Signatur Sign ature) e) Confirmed by School Supervisor

Time:






















Time:





Time:






















Time:





Time:






















Time:





Time:





















Prin rincip cipal al Equi Equipment pment Deliver Delivery y Date

Time

TPL Name Quanti Quantity ty

Remarks

Descr Descr iption ipt ion

Serial Serial Number























Cont onting ingency ency Equi Equipm pme ent Delivery Delivery Date

Time
























Equi quipment pment Turn-over Date

Time

BEI Name Quanti Quantity ty























Equi quipment pment Retr trieva ievall Date

Time
























AFFIDA A FFIDAVIT VIT OF FINAL PAYM PAYMENT ENT Payme ayment nt Affidavit Affi davit The undersigned Technician (“Affiant”) has been employed by _________________________ ______________________________________ __________________________ _________________ ____ (name of contractor) to render technical support service for the _________________________ _____________________________________ ________________ ____ (project name), and is assigned to report to ________________________________ _________________________ ______________________________________ ____________________ _______ center

name)

at

the

(polling

City/Municipality City/Munic ipality

_________________________ _____________________________________ _________________, _____,

Province

of of

_________________________ ______________________________________ __________________________, _____________, Philippines. The undersigned represent, warrant and affirm by signing this affidavit that I have been paid the amount of PhP (________________.____)

VCM-Technicians-Handbook-V1.2-20160420.pdf

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