The Eight Habits of Highly Effective People
Based on the work of Stephen Covey: The Seven Habits of Highly Effective People The 8th Habit
The presentation at a glance
Important to be effective; effectiveness can be learnt
Focus on developing character, not personality.
Habits shape us, so adopt productive habits.
Build trust in relationships.
Balance the different roles.
Allot time to attend fairly to the various responsibilities and relationships.
Think positive and show empathy
Rejuvenate yourself
Effective Habits Knowledge (what to, why to)
HABITS Skills (how to)
Desire (want to)
The Eight Habits of Highly Effective People 1. They take initiative. (“Be Proactive”) 2. They focus on goals. (“Begin with the End in Mind”) 3. They set priorities. (“Put First Things First”) 4. They only win when others win. (“Think Win/Win”) 5. They communicate. (“Seek First to Understand, Then to Be Understood”) 6. They cooperate. (“Synergize”) 7. They reflect on and repair r epair their deficiencies. (“Sharpen the Saw”) 8. They find their voice and help others find theirs.
Character vs. Personality
Much of the business success literature of recent decades has focused on developing a good personality.
Developing a sound character is more important.
Character lays the basic foundation.
Personality can emerge naturally when character is rooted in and formed by principles.
Forceful display of a personality that is inconsistent with our character is like wearing a mask. It is deceptive, manipulative and ultimately destructive.
Basic Principles
Certain basic principles and values make people more effective.
They are fairness, equity, integrity, honesty, human dignity and worth, excellence, a spirit of service, patience, perseverance, caring, courage, encouragement and positive thinking.
The person whose character grows from these classic principles is a true leader who can inspire and help others.
Character is habit.
Habit 1: “Be Proactive”
Responsibility = Ability + choose a Response
Proactive people DON’Ts:
blame, accuse, behave like victims, pick on other people’s weaknesses, complain about uncontrollable factors (e.g. weather).
Proactive people DOs:
Recognize and acknowledge their mistake, correct it if possible, and LEARN from it.
Proactive Focus
CIRCLE OF INFLUENCE
Proactive Model Stimulus
SelfAwareness Imagination
Freedom to Choose
Response
Independent Will Conscience
BE PROACTIVE
I can forgive, forget, and let go of past injustices
I choose my attitude, emotions, and moods
I’m aware that I’m responsible
I’m the creative force of my life
Habit 2: “Begin with the End in Mind”
Plan well. “Measure twice, cut once.” -carpenter’s rule
Identify your center -Have clear understanding of our desired direction & destination.
What is your center? What determines your mood?
A Principle Centre – Do not change, dependable. dependable.
Find out your principle – What do you want people to think, imagine, and remember of who you are?
Visualization and Affirmation – When there is a doubt, visualize to understand the situation.
Identify Roles and Goals.
Habit 2 Begin with the End in Mind
Steps to be taken.
Set goals. You can’t get where you y ou want to go, if you don’t know where you are going.
Make some goals very reachable (“just let me get through this day without hurting some one”)
Make some goals require work and effort. These are the ones that will be remembered and rewarded.
Institutions have mission statements, offices have mission statements. s tatements. What is your mission statement?
Mission statements and goals can apply to a short term project, a career, or your lifetime.
Habit 3: “Put First Things First”
Quadrant 1 (Urgent and Important)
Quadrant 2 (Not Urgent but Important)
Weekly Organizing – Plan weekly.
Look into your roles and goals assign activities throughout the week
Quadrant 3 (Urgent but not Important)
Short-termism, loss control, feeling of being victim.
Quandrant 4 (Not urgent and not Important)
Stress, burn-out, inability to manage time.
Irresponsibility, dependency.
Say “No” to activities in Quadrants 3 and 4.
Urgent
Not Urgent
t Crisis Preparation n at Pressing problems Prevention r Deadline-driven Values o projects, clarification p Planning mI meetings, preparations Relationship t n at Interruptions, r o some p phone calls mI Some mail, some t reports o Some meetings N Many proximate, pressing matters Many popular
building True re-creation Empowerment Trivia, busywork Some phone calls Time wasters “Escape” activities Irrelevant mail Excessive TV
Habit 4: “Think Win/Win”
Occurs when there is a cooperation not competition.
Agreements and solutions mutually beneficial and satisfying.
Based on Abundance Mentality – there is plenty for everyone.
Unlimited possibilities for growth and development
One person’s success is not achieved without others.
Understand and seeks a win/win solution
h gi H
N OI T A R E DI S N O C
Lose/Win
Win/Win
Lose/Lose
Win/Lose Win/Lose
w o L Low
COURAGE
High
Habit 5: “Seek First to Understand, Then to Be Understood”
Diagnose before you prescribe.
Hearing but ignoring
Pretending to listen (“Yes”, “Oh”, “I see..”)
Selective listening (Choose only what we want to hear)
Attentive listening, without evaluation (taking lecturer notes)
Emphatic listening (with intent to understand the other party) DON’T think of how you are going to respond when listening.
The more deeply we understand other people, the more we appreciate them, the more reverent we feel about a bout them.
Habit 6: “Synergize”
Two parties, each with different agenda, value one another’s different.
Clone or try to stereotype other.
1+1 = 3 or more.
This is teamwork!!!
Possibility of getting Third Alternative.
Levels of Communications High Synergistic (Win/Win)
TRUST
Respectful (Compromise)
Defensive (Win/Lose or Lose/Win) Low Low
COOPERATION
High
Habit 7: “Sharpen the Saw”
Continuous improvement.
Keeping the balance of P (Production) and PC (Production capability).
Production – “Sweep the floor”
Production capability – “Keep the place clean”
Metaphor:
Woodcutter painfully saw down a tree
Saw need sharpening
“I can’t stop – I’m too busy sawing down the tree”
Four Dimensions of Renewal PHYSICAL Exercise, Nutrition, Stress Management
SOCIAL/EMOTIONAL Service, Empathy, Synergy, Intrinsic Security
MENTAL Reading, Visualizing, Planning, Writing
SPIRITUAL Value Clarification & Commitment, Study & Meditation
The Upward Spiral Commit
Do
Learn
Commit Do
Learn Do
Commit
Learn Do Commit Learn
Habit 8 : “Finding your voice and helping others find theirs.”
“Voice” is the the unique personal personal significance each each of us offers, and can bring to bear at work.
The 8th habit is all about moving from effectiveness to greatness
Two key components
A) Finding our unique voice (means to fulfil our innate potential).
B) Inspire others to find their voices (means to recognize, respect and create meaningful opportunities for others)
A) Finding our voice, involves the four elements of a whole whole person: (1) mind, (2) body, (3) heart, and (4) spirit.
Habit 8 : “Finding your voice and helping others find theirs.”
(1) Mind = Vision
(2) Body = Discipline
We need discipline to transform vision into reality. Discipline Dis cipline comes by combining vision and commitment.
(3) Heart = Passion
When the mind is fully developed we gain vision, the ability to discern the highest potential in people, institutions, causes and enterprises.
When we develop a wise heart we will feel the passionate fire of conviction, the flame that sustains the discipline needed to achieve the vision. Passion flows from finding and using our unique voice to accomplish great things.
(4) Spirit = Conscience
Developing our mental identity will lead us toward knowing the right fork in the road, toward an inward moral compass c ompass that will guide us.
Habit 8 : “Finding your voice and helping others find theirs.”
Express your Voice > Need building capabilities in these four dimensions
(1) Vision > being able to see a future state in your mind’s eye before it materializes in the flesh
(2) Discipline > which is effectively willpower embodied
(3) Passion > the unrelenting drive which comes from the heart.
(4) Conscience > your moral sense of what’s right and what’s wrong
Needs
Conscience
Your Voice
Talents
Passion
Habit 8 : “Finding your voice and helping others find theirs.”
B) Inspire other to find their voices
Focus
Expand your influence
Be trustworthy
Build trust
Blend other’s voices
Create a common vision
Execution
Align goals and systems
Empower others
Modeling Your Organization’s Empowering Voice Aligning
Pathfinding
Habit 8 : “Finding your voice and helping others find theirs.”
Four disciplines to close the gap between focus and execution for organization
Always focus on the one thing that is wildly important (use the importance screen + a stakeholder screen + strategic screen)
Create a compelling scoreboard everyone will want to use
Translate lofty goals into very specific actions
Hold each other accountable for results all the time
Personal Immune System Time wasters
Interrupti ons Pressin g proble ms Crise s
Live the Seven Habits Habi ts Maintain Spend time
in Quadrant II Follow correct principles Control own life
Maintain high Emotional Bank Account with self and others
reserve capacity Be resilient Empower and serve others Communica te Empathicall y Synergize with others using a win-win approach
Duplicit y Unkindn ess Violated expectat ions Outside stress and pressures
