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Multiple Choice Questions Questions - (17)
Odd Numbered - (25)
True/False Questions Questions - (18)
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Essay Questions Questions - (15)
1. Each person person involved involved in the communication communication process process is both a sender and a receiver. receiver. True False →
True / False Question 2. Most of our our commu communica nication tion is verbal verbal.. True False →
True / False Question 3. Sensory acuity acuity means means paying attention to all elements in the communication communication environment. environment. True False →
True / False Question 4. Semantic noise noise occurs when when a listener tunes tunes out the message message because because of offensive offensive language language that the speaker speaker uses. True False →
True / False Question 5. A change change in setting may change change the message message value value of the communication. communication. True False →
True / False Question 6. Asynchronous Asynchronous communication communication is talk that that occurs at at the same time with no no time delay. delay. True False →
True / False Question 7. The Internet Internet is represented in the communication communication model model by the word setting word setting . True False →
True / False Question 8. One benefit benefit of the "leveling" "leveling" that occurs on on the Internet Internet is that shy, nonassertive nonassertive people people have an an equal opportunity opportunity to express themselves. True False →
True / False Question 9. Not all commu communica nications tions have have a past, past, present, present, and future future.. True False →
True / False Question 10. Keeping a diary would be an example example of intrapersonal communication. communication. True False →
True / False Question 11. Generally, interpersonal interpersonal communication communication has less verbal feedback potential than public communication. communication. True False →
True / False Question 12. Small group communication communication emphasizes emphasizes problem solving. True False →
True / False Question 13. A Mexican-American Mexican-American talking to an African-American African-American is an example of intercultural communication. True False →
True / False Question 14. A competent communicator communicator is one who communicates communicates successfully but not necessarily in a socially appropriate manner. True False →
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True / False Question 15. The process of strategic flexibility allows allows communicators communicators to approach any and every situation using using exactly the same set of behaviors. True False →
True / False Question 16. Active open-mindedness open-mindedness (AOM) has as its main purpose the critical examination, analysis, analysis, and thoughtful consideration of ideas. True False →
True / False Question 17. To change communication communication skills in any way requires setting a realistic timetable timetable for improvement. True False →
True / False Question 18. Ethical communication communication is a component of each of the six types of communication. communication. True False →
True / False Question 19. The most frequently cited factors factors in aiding graduating college students students to both obtain and sustain employment employment are: computer skills. →
job-specific skills. skills. knowledge of any content area or major. basic oral and and written communication communication skills. skills.
Multiple Choice Question 20. Which was NOT one of the three factors that made the author of your book switch from a pre-med major major to speech? The importance of speech in leadership That it is the ultimate people-oriented people-oriented discipline The importance of communication communication skills in all areas of life →
That it offers specific instructions on how to approach all ambiguous and confusing situations
Multiple Choice Question 21. When communication communication is defined defined as a process, this means: means: it is always changing. changing. →
it involves more than one person. it occurs in a setting or environment. when there is communication, there is always feedback. Multiple Choice Question 22. The ideas and feelings that a sender-receiver sender-receiver wants to share are known as: noise. setting. channel. →
messages.
Multiple Choice Question 23. A symbol that represents represents an object is known known as what kind of symbol? symbol? Genuine →
Concrete Abstract Conclusive
Multiple Choice Question 24. Which types of symbols were defined defined as those that stand for ideas rather than objects? verbal symbols →
abstract symbols concrete symbols nonverbal symbols
Multiple Choice Question 25. What percent of messages messages sent and received by Americans did Albert Mehrabian Mehrabian claim are nonverbal? nonverbal? 10 percent 50 percent 75 percent →
90 percent
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Multiple Choice Question 26. That kind of noise caused by people's emotional emotional reactions to words is known as: psychic noise. noise. internal noise. external noise. →
semantic noise.
Multiple Choice Question 27. The Internet is represented in the communication communication model model by the word(s): channel. →
setting. feedback. senders-receivers. Multiple Choice Question 28. When you focus on communication communication as a transaction, you are focusing focusing on the: noise. setting. physical act. →
psychological psychological act.
Multiple Choice Question 29. Which of the following following is true with respect to the roles all communicators communicators play? play? They do not always stay the same in a relationship. →
They are established only by you and the choices you make. They are determined primarily by your word choices and body language. They complicate the communication situation to such a degree that it is impossible to understand what goes on in communication. Roles have no place in communication. Multiple Choice Question 30. Communication Communication that occurs within within you is known as: public communication. communication. small-group communication. interpersonal communication. →
intrapersonal communication.
Multiple Choice Question 31. Messages are typically most most highly structured in which of the following types of communication? communication? Intrapersonal communication Interpersonal communication Small-group communication →
Public communication communication
Multiple Choice Question 32. Which of the following is NOT one of the three components of competence? competence? Skill →
Control Knowledge Motivation
Multiple Choice Question 33. Which of the following was NOT mentioned as a justification justification for strategic flexibility? The world is complex. Problems are complicated. complicated. Circumstances Circumstances are intricate and involved. →
Leaders must be able to apply exactly the same set of solutions to every problem.
Multiple Choice Question 34. Creativity, as presented presented in this book, is defined defined as: a rare and special power. the ability to devise ideas unthought about before. a trait restricted to artistic, inspired, visionary people. people. →
the capacity to synthesize vast amounts of information and wrestle with complex problems.
Multiple Choice Question 35. Communication Communication that is honest, fair, and considerate of others' rights is known as: public communication. communication.
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→
ethical communication. intercultural communication. communication. interpersonal communication.
Multiple Choice Question 36. What does it mean that communication communication is a process, process, and why is this important? important?
Explanation:
Answers will vary
Essay Question 37. Distinguish among among verbal, concrete, abstract, abstract, and nonverbal symbols. symbols.
Explanation:
Answers will vary
Essay Question 38. What is sensory acuity, and what contribution contribution does it make to effective communication? communication?
Explanation:
Answers will vary
Essay Question 39. Distinguish among among external, internal, internal, and semantic noise. noise.
Explanation:
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Essay Question 40. What is the Internet's Internet's effect on communicatio communication? n?
Explanation:
Answers will vary
Essay Question 41. What are the aspects of communication communication as transaction, and why are they important? important?
Explanation:
Answers will vary
Essay Question 42. Name and briefly describe describe some ways in which the roles you play will influence your communication. communication.
Explanation:
Answers will vary
Essay Question 43. What is intrapersonal communication, communication, and what what function does it serve?
Explanation:
Answers will vary
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Essay Question 44. Define intercultural intercultural communication. communication. What do we mean by by the term culture? culture?
Explanation:
Answers will vary
Essay Question 45. What are the elements communicators should display display if they want their communication to be considered competent? competent?
Explanation:
Respect, empathy, tolerance, flexibility, interaction management management
Essay Question 46. What are the steps of strategic flexibility, and what is it that distinguishes each one from the others?
Explanation:
Answers will vary
Essay Question 47. Explain the value of active open-mindedness open-mindedness as a tool. How can it help communicators communicators when they are facing baffling or confusing situations?
Explanation:
Answers will vary
Essay Question 48. As a student begins serious study of communication, communication, what inquiries inquiries should that person pursue?
Explanation:
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Essay Question 49. When is it that your true ethics are revealed, and what are the circumstances circumstances most likely to reveal them?
Explanation:
Answers will vary
Essay Question 50. When you communicate communicate ethically, what principles principles should you follow?
Explanation:
Answers will vary
Essay Question
