UNIVERSIDAD NACIONAL JOSÉ FAUSTINO SÁNCHEZ CARRIÓN
FACULTAD DE CIENCIAS EMPRESARIALES ESCUELA DE ADMINISTRACIÓN
EL PERFIL DE PERSONALIDAD Y SU INFLUENCIA EN EL DESEMPEÑO LABORAL DE LOS TRABAJADORES DE LA EMPRESA AGRARIA AZUCARERA ANDAHUASI S.A.A. HUAURA, 2015 CURSO
:
SEMINARIO DE TESIS
DOCENTE
:
DRA.FLOR DE MARIA GARIVAY TORRES
INTEGRANTES
:
ACUÑA CASTILLO, HELEN FERREBÚ MEZA, JOSEMANUEL VERAMENDI SILVA, SILVA, ANA
CICLO
:
I
HUACHO, DICIEMBRE DEL !"#$
INDICE I. EL PROBLEMA..................... ................................ ...................... ..................... ..................... ......................................... .............................. 8
1.1
!
1.1.1
DEFINICIÓN DEL PROBLEMA.... PROBLEMA ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ .......8 ...8
1.1.2
FORMULACIÓN DEL PROBLEMA.................... PROBLEMA................................................... ...............................9 9
1.2
JUSTIFICACIÓN............ JUSTIFICACIÓN...................... ..................... ...................... ..................... ..................................... ........................... 10
1.3
OBJETIVOS DE LA INVESTIGACIÓN............. INVESTIGACIÓN........................ ...................................... ........................... 10
1.3.1
OBJETIVO GENERAL.......... GENERAL..................... ..................... .............................................. .................................... 11
1.3.2
OBJETIVOS ESPECÍFICOS.................. ESPECÍFICOS............................ ..................... ..................... .....................11 ...........11
1.4
LIMITACIONES.... LIMITACIONES............... ..................... ..................... ...................... .............................................. ................................... 11
1.
DELIMITACIÓN..... DELIMITACIÓN................ ..................... ..................... ..................... ..................... ..................... ........................ .............. 12
MARCO DE DE RE REFERENCIA..................... ............................... ..................... ..................... ..................... .....................13 ..........13
2.1
ANTECEDENTES.............. ANTECEDENTES......................... ..................... ..................... ..................... ................................. ....................... 13
2.2
MARCO TEORICO................... TEORICO............................. ..................... ..................... ..................... ..................... ................. .......13 13
2.3
!IPÓTESIS DE LA INVESTIGACION........... INVESTIGACION...................... ...................... ..................... ................... .........1" 1"
2.3.1
!IPOTESIS GENERAL.......... GENERAL..................... ..................... ..................... ..................... ........................ ..............1" 1"
2.3.2
!IPOTESIS ESPECÍFICA................ ESPECÍFICA........................... ..................... ..................... ..................... ...............1" .....1"
2.4
3
DEFINICIÓ DEFINICIÓN N Y FORMULACIÓ FORMULACIÓN N DEL DEL PROBLEM PROBLEMA... A....... .......... ............. .............. ...............8 ........8
IDENTIFIC IDENTIFICACIO ACION N DE VARIABLES ARIABLES E INDICADORE INDICADORES.... S.......... ............. .............. ............1# .....1#
2.4.1
VARIABLES INDEPENDIENTES.............. INDEPENDIENTES......................... ...................................... ........................... 1#
2.4.2
VARIABLES DEPENDIENTES................ DEPENDIENTES.......................... ..................... ..................... ...................18 .........18
METODOLOGIA......... METODOLOGIA.................... ..................... ..................... ..................... ..................... .................................... .........................19 19 3.1
TIPO DE INVESTIGACION............ INVESTIGACION....................... ..................... ..................... ................................. ......................19 19
3.2
POBLACION Y MUESTRA.............. MUESTRA........................ ..................... ..................... ................................19 ......................19
3.2.1
P$%&'()*+............. P$%&'()*+........................ ..................... ..................... ..................... ...................................... ............................19 19
3.2.2
M,-/'................. M,-/'............................ ..................... ..................... ............................................... .................................... 19
3.3
TECNICA TECNICA E INSTRU INSTRUMENTO MENTO DE RECOLECCIO RECOLECCION N DE DE DA DATOS.................20 TOS.................20
3.3.1
FUENTES FUENTES DE RECOLECCIÓ RECOLECCIÓN N DE DE DA DATOS......... TOS................. ............... .............. .............20 ......20
3.3.2
INSTRUMENTO DE RECOLECCIÓN DE DATOS............ DATOS.............................20 .................20
4
CRONOGRAMA.......... CRONOGRAMA..................... ..................... ..................... ..................... ............................................. ................................... 21
$
............................... ..................... ..................... ..................... ..................... ......................... .............. 22 PRESUPUESTO....................
. 2
DEDICATORIA A %&'()*+( %&'()*+( -*'( /% 0+%/0/+%-1'( 0+%/0/+%-1'( +* (& -+2+ -+2+ 3+*-1 2 (&( (-4/+( 0+%('5+( 6&' %+( 4*/%-% 7- 7- -*- 4*/%-* %&'()*- 8+*3-0/9% *+8'(/+%-1, 6&/'%'( %+( /%0&10-*+% -1+*'( 0+3+ 1*'(+%(-4/1/-, 1- ;+%*-'<, '1 *'(')+ 2 1;&3/1-. L+( -&)+*'(
. 3
AGRADECIMIENTO A D/+( +* '%('=-*3' - )'%'* )'%'* 8', A %&'()*-( 8-3/1/-( A 6&/'%'( 6&/'%'( (+% %&'()*+ 3-2+* 3-2+* -+2+ 2 +*>&11+ A %&'()*%&'()*- &%/'*(/- +* (& (& >*-%'<- (+0/-1 ' /%8*-'()*&0)&*- ' */3'* %/'1 A %&'()*+( %&'()*+( *+8'(+*'( ' 1- '(0&'1'(0&'1- -0-?3/0- *+8'(/+%-1 *+8'(/+%-1 ' -3/%/()*-0/9% +* (& >*-% '(8&'*<+ '% 4*/%-*%+( (&( 0+%+0/3/'%)+( 6&/'*'( >*-0/-( - (&( 0+%('5+( 2 (& '%('=-%<- ;+2 (+3+( 3'5+*'( '*(+%-(
INTRODUCCION
. 4
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.
CAPÍTULO I
1. EL PROBLEMA DE INVESTIGACIÓN 1.1 DEFINICIÓN DEFINIC IÓN Y FORMULACIÓN FORMULAC IÓN DEL PROBLEMA
1.1.1
DEFINICI DEFI NICIÓN ÓN DEL PROBLEMA PROB LEMA
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
La Visión S'* 1- '3*'(- 17'* '% 1- -0)//- -<&0-*'*- '% >'%'*-1 2 '% 1-( &%/-'( ' %'>+0/+ ' /'*(/8/0-0/9% ->*70+1- ' /%&()*/-1 - )*-?( ' 1- '@0'1'%0/- ' (&( *+0'(+( ' *+&00/9% 2 ' /*'00/9%, 6&' 1' '*3/)- 0+3')/* '@/)+(-3'%)' '% '1 3'*0-+ >1+4-1, *'8'*/- +* '1 0+%(&3/+* +* (& 0-1/- 0+3')/)/- %/'1 3&%/-1.
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La Misión P*+&0/* -<0-*, (&( '*/-+( -(7 0+3+ (&( *+&0)+( ->*+'0&-*/+( ' /%&()*/-1'(, 0+% '()%-*'( ' 0-1/- 0-- '< 3( -1)+(, -*- (-)/(8-0'* - 1+( 0+%(&3/+*'(, (+4*' 1- 4-(' ' 13+' 3+'*% *%/< /<-0 -0/9 /9% % ' 1+( 1+( '6&/ '6&/+ +(, (, /%%+ /%%+-0/9 -0/9%, %, )'0% )'0%+1 +1+> +>77- 2 '1 3'5+*-3/'%)+ 0+%)/%&+ ' 1+( *'0&*(+(.
T++ '1-4+*-+ -1 3'%+* 0+()+ +(/41' +4)'%/'%+ &% -'0&-+ +(/0/+%-3/'%)+ '% '1 3'*0-+. FORMULACIÓN DEL PROBLEMA
1.1.2 FORMULACIÓN DEL PROBLEMA: PROBLEMA GENERAL KC&1 '( '1 '*8/1 ' '*(+%-1/- 2 1- /%81&'%0/- '% (& '('3'=+ 1-4+ 1-4+**-11 ' 1+( 1+( 0+10+1-4+ 4+**-+ +*' *'(( 1- E3* E3*'( '(- A>*-* >*-*//- A<&0<&0-*' *'** A%-;&-(/ S.A.A, H&-&*-, H&-&*-, !"#$
PROBLEMAS ESPECFICOS -. KD' 6&? 6&? 3-%'*3-%'*- (' 3/' 3/' 1- /%81&' /%81&'%0/ %0/- ' 1- 3+)/-0/ 3+)/-0/9% 9% '% '1 '(' '('3 3'= '=+ + 1-4+ 1-4+**-11 ' 1+( 1+( 0+10+1-4+ 4+**-+ +*' *'(( ' L- E3* E3*'( '( A>*-*/- A<&0-*'*A<&0-*'*- A%-;&-(/, A%-;&-(/, H&-&*-, S.A.A. 4. KD' 6&? 3-%'*- (' 3/' 1- /%81&'%0/- ' 1- 0&1)&*+*>-%/<-0/+%-1 '% '1 '('3'=+ 1-4+*-1 ' 1+( 0+1-4+*-+*'( ' L- E3*'(- A>*-*/- A<&0-*'*A<&0-*'*- A%-;&-(/, A%-;&-(/, H&-&*-, S.A.A. 0. KD' 6&? 6&? 3-% 3-%'*- (' 3/' 3/' 1- /%81 /%81&' &'% %0/0/- ' 1- /%)' /%)'1/1/>' >'%0 %0//'3+0/+%-1 '% '1 '('3'=+ 1-4+*-1 ' 1+( 0+1-4+*-+*'( ' LE3*'(- A>*-*/- A<&0-*'*- A%-;&-(/, A%-;&-(/, H&-&*- S.A.A.
1.2OBJETI!OS DE LA IN!ESTIGACIÓN OBJETI!O GENERAL D')'*3/%-* '% 6&? 3'/- '1 '*8/1 ' '*(+%-1/- /%81&2' '% '1 *'% *'%/3 /3/' /'%) %)+ + 1-4+ 1-4+**-11 ' 1+( 1+( 0+10+1-4+ 4+**-+ +*' *'(( ' 1- '3* '3*'( '(- LE3*'(- A>*-*/- A<&0-*'*- A%-;&-(/ S.A.A.
. #
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
1."
JUSTIFICACIÓ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
1.# 1.# LIMI LIMIT TACIO ACIONE NES S L- 1/3/)-0/9% (' 0'%)*- '% 1- /8/0&1)- '% *'-1/<-* 1-( '%0&'()-( (+4*' '1 '*8/1 '*8/1 ' '*(+% '*(+%-1/ -1/- - '% 1+( 0+1-4 0+1-4+*+*-+* +*'( '( ' L- E3*'( E3*'(- A>*-*/>*-*/ A<&0-*'*- A%-;&-(/ A%-;&-(/ S.A.A., )+- '< 6&' (&( 31)/1'( 1-4+*'( %+ '*3/)7-% 1- /%3'/-)'< ' 1- -1/0-0/9% '1 /%()*&3'%)+, '% '('0/-1 +* '1 )/'3+ 2 1- 0-%)/- ' 1+( 0+1-4+*-+*'( +* 1+ 6&' )+3-*'3+( &%3&'()*- *'*'('%)-)/- ' 1- 3/(3-.
. 8
1.5
DELIMITACIÓN GEOGRÁFICA: C-**')'*- H&-&*- S-2% 3. ".$ *+/%0/- ' H&-&*-, L/3-, P'*. PLAZO DE DURACION: E( /%'8/%/SOCIAL: #, 0+1-4+*-+*'(
. 9
CAPTULO II 2. MARCO DE REFERENCIA 2.1
ANTECEDENTES
TESIS P'*8/1 ' '*(+%-1/- ' 1+( '31'-+( 2 1- /%81&'%0/- '% (& '('3'=+ 1-4+*-1 '% 1- 0-5- 3&%/0/-1 ' -;+**+ 2 0*?/)+ ' )*&5/11+ ->'%0/- ' ;&-0;+Q
2.2
MARCO TEORICO
TEORÍA DE LA JERARQUÍA JERARQUÍA DE LAS L AS NECESIDADES, NECESIDADES, ABRAAM MASLO!, "#$% E()-41'0/- +* '1 (/091+>+ A4*-;-3 M-(1+, -*)/* ' +4('*-0/+%'( 017%/0-( M-(1+, #. E()' -&)+* *++%' 6&' 13+)/ 3+)/-0/9 0/9% ;&3&3-%- (' 4-( 4-(- '% 1- +1&% +1&%))- ' (-)/( )/(8-0 8-0'* (&( (&( %'0'(/ %'0'(/- -'( '( 8&'*< 8&'*<- /%)'*% /%)'*%-, -, /'%)/8 /'%)/8/0/0-%+ %+ &%- 5'*-*6 5'*-*6&7&7- ' 0/%0+ 0/%0+ %'0'(/ %'0'(/- -'(, '(, '(' '(' 1-( %'0'( %'0'(//-'( '( 8/(/+1 8/(/+19>/ 9>/0-( 0-( 4(/04(/0-(( ;-();-()- 1-( %'0'(/-'( 3( -1)-( ' *'-1/<-0/9% '*(+%-1. L-( 0/%0+ %'0'(/-'( (+% %'0'(/-'( 8/(/+19>/0-(, %'0'(/-'( ' ('>&*/-, %'0'(/-'( '
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MOTI!ACIÓN INTRNSECA E% 1- 3+)/-0/9% /%)*7%('0- 1- '*(+%- 0+3/'%<- + *'-1/<- &%- -0)//- +* +* /%0' /%0'%) %)/ /+( +( /%)' /%)'*% *%+( +(,, +* +* '1 *+ *+/+ /+ 1-0 1-0'* '* ' *'-1 *'-1/< /<-* -*11-.. L(-)/(8-00/9% ' *'-1/<-* -1>+ + 6&' 0+%('>&/*1+ %+ '() ')'*3/%-- +* 8-0)+*'(
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MOTI!ACIÓN E$TRNSECA
. 10
E% 1- 3+)/-0/9% '@)*7%('0-, '1 '()73&1+ + /%0'%)/+ 6&' 3&'' - &%'*(+%- - *'-1/<-* &%- -0)//- /'%' -+ ' 8&'*-, '( &% /%0'%)/+ '@)'*%+ 2 %+ *+/'%' ' 1- *+/- )-*'-. F&%0/+%- - 3++ ' *'8&'*<+. P+* '5'31+, 0&-%+ &%- '*(+%- *'-1/<- '5'*0/0/+ 87(/0+ %+ +* '1 3'*+ ;'0;+ ' /(8*&)-* ;-0/?%+1+, (/%+ +* 3+)/+( (+0/-1'( & +)*+(.
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. 12
2."
HIPÓTESIS DE LA IN!ESTIGACION
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REFERENCIAS BIBLIOGRAFICAS BIBLIOGRAFICAS
. 18
DANIEL GOLEMAN,"###, In9'4i-'n)ia E2)ina4;E(.B. A&-'n9ina, In1s T'234' 567"78 Us9'( S.A E(. N&2a S.A.C; La '234'ai4i(a(. ABRAAM MASLO!, MASLO!, "#$%, 9'&a (' 4a '&a&a (' 4as n')'si(a('s. TEORIA DE LOS FACTORES F&'('&i)* '&+'&- ."#/0 '&+'&- ."#/0
ANE=O C's9ina&i 3a&a ('9'&2ina& '4 3'&i4 (' 3'&sna4i(a( (' 4s '234'a(s 4a in4'n)ia 'n ss ('s'23'H 4a&a4 'n 4a E23&'sa A-&a&ia A+)a&'&a An(aasi
. 19
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
Ra&a s A si'23& Nn)a ')' ')'s ' s
D's)&i3)ión #. S/'3*' 3' +8*'<0+ -*- ;-0'*3' 0-*>+ '% 117'*. !. M' /%)'*'(- 11'-*3' 4/'% 0+% 1+( '3(. . T'%>+ &% 4&'% -&)+0+%)*+1 %+ 3' '5+ 11'-* '%+5+ %/ >*/)+. . S+2 />%+ ' 0+%8/-%<- 0&-%+ />+ 6&' ;-*? $. T*-)+ T*-)+ ' *+4-* /8'*'%)'( 3-%'*-( ' ;-0'* 1 . 20
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
. 21
MATRIK DE CONSISTENCIA PROBLEMA
OBJETIVOS
PROBLEMA GENERAL
OBJETIVO GENERAL
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IPÓTESIS
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. 22
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. 23
