TEMS Investigation 12.0 Getting Started Manual.pdf

This manual is provided by Ascom Network Testing Testing AB without any kind of warranty. warranty. Improvements and changes in this description due to typographical errors or inaccuracies in current information, or improvements to programs and/or equipment may be made by Ascom Network Testing Testing AB at any time without notice. These changes will, however, be incorporated into new editions of this manual. No part of this publication may be reproduced, transmitted, stored in a retrieval system, nor translated into any human or computer language, in any form or by any a ny means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of the copyrighted owner, Ascom Network Testing AB. TEMS is a trademark of Ascom. All other trademarks are the property of their respective holders. © Ascom 2010. All rights reserved. Document number: 4421-0002 Rev A

Contents

Contents

1. Introduction

1

1.1. What Is the Getting Started Manual? . . . . . . . . . . . . . . . . . . . . . . . . 1 1.2. What’s in This Manual (and What’s Not) . . . . . . . . . . . . . . . . . . . . . . 1 1.3. Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2. Product Packaging

5

2.1. Base Software Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2.2. Replay Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2.3. Further Licensing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2.3.1. Licensing for External Devices . . . . . . . . . . . . . . . . . . . . . . . . 6 2.3.2. Licensing for AQM (PESQ) . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.3.2.1. Mobile-to-fixed AQM . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.3.2.2. Mobile-to-mobile AQM. . . . . . . . . . . . . . . . . . . . . . . . . 8 2.3.3. Licensing for VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.3.4. Network (Floating) Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.4. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3. Licensing

9

3.1. Licensing Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 3.2. Local vs. Network Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 3.3. License Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 3.4. Drivers for HASP Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 3.5. Inspecting the Scope of Your License . . . . . . . . . . . . . . . . . . . . . . . 10

4. Installing TEMS Investigation

13

4.1. PC Hardware and Software Software Requirements . . . . . . . . . . . . . . . . . . . 13 4.1.1. Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 4.1.2. Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

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Contents

Contents

1. Introduction

1

1.1. What Is the Getting Started Manual? . . . . . . . . . . . . . . . . . . . . . . . . 1 1.2. What’s in This Manual (and What’s Not) . . . . . . . . . . . . . . . . . . . . . . 1 1.3. Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2. Product Packaging

5

2.1. Base Software Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2.2. Replay Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2.3. Further Licensing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2.3.1. Licensing for External Devices . . . . . . . . . . . . . . . . . . . . . . . . 6 2.3.2. Licensing for AQM (PESQ) . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.3.2.1. Mobile-to-fixed AQM . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.3.2.2. Mobile-to-mobile AQM. . . . . . . . . . . . . . . . . . . . . . . . . 8 2.3.3. Licensing for VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.3.4. Network (Floating) Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.4. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3. Licensing

9

3.1. Licensing Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 3.2. Local vs. Network Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 3.3. License Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 3.4. Drivers for HASP Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 3.5. Inspecting the Scope of Your License . . . . . . . . . . . . . . . . . . . . . . . 10

4. Installing TEMS Investigation

13

4.1. PC Hardware and Software Software Requirements . . . . . . . . . . . . . . . . . . . 13 4.1.1. Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 4.1.2. Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

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TEMS Investigation 12.0 Getting Started Manual

4.1.3. Software. Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2. Other Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.3. Installing TEMS Investigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4. Uninstalling TEMS Investigation Investigation . . . . . . . . . . . . . . . . . . . . . . . . . . .

5. Ins Insta tall llin ing g and and Usin Using g HASP HASP Soft Softwa ware re Pro Prote tect ctio ion n

15 15 16 16

18

5.1. Hardware-based Licensing: HASP HL HL . . . . . . . . . . . . . . . . . . . . . . 18 5.2. Software-based Licensing: HASP SL . . . . . . . . . . . . . . . . . . . . . . . 18 5.2.1. HASP SL Local License License Installation. . . . . . . . . . . . . . . . . . . 19 5.2.2. Using HASP SL Network Licenses . . . . . . . . . . . . . . . . . . . 19 5.2.2.1. HASP SL License Server Installation . . . . . . . . . . . . 19 5.2.2.2. HASP SL Network License: License: Online Detach/Attach . . 20 5.2.2.3. HASP HASP SL Network License: Offline Detach/Attach Detach/Attach . . 23 5.2.2.4. Handling HASP SL Network Licenses for TEMS Products: Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 5.2.2.5. Monitoring HASP HASP SL License Usage . . . . . . . . . . . . 28 5.3. Sentinel HASP HASP Runtime Network Activity . . . . . . . . . . . . . . . . . . . . 29 5.3.1. Local Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 5.3.2. Remote Communications. Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . 30

6. Installation of Device Drivers

32

6.1. Installation of USB Drivers for Phones . . . . . . . . . . . . . . . . . . . . . . 32 6.1.1. Sony Ericsson Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 6.1.2. Datang Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 6.1.3. Nokia Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 6.1.4. Qualcomm Chipset Chipset Based Devices . . . . . . . . . . . . . . . . . . . 34 6.2. Installation of Driver for SRU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 6.3. Installation of USB Driver for PCTel SeeGull Scanners . . . . . . . . . 35 6.3.1. PCTel SeeGull LX MM2. . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 6.3.2. PCTel SeeGull EX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 6.3.3. PCTel SeeGull PCT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 6.4. Installation of USB Driver for GPS Units. . . . . . . . . . . . . . . . . . . . . 35 6.5. Installation of Driver for USB-to-RS232 Serial Converter in Equipment Cases/Backpack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 6.6. Installation of Drivers for AQM Module Module . . . . . . . . . . . . . . . . . . . . . . 36 6.6.1. General Advice on Driver Installation for AQM Equipment Case/Backpack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

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Contents

7. TEMS Investigation Computer Diagnostics

38

7.1. Running TEMS Investigation Computer Diagnostics . . . . . . . . . . . 38 7.1.1. Setting Up Test Cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 7.1.2. Diagnostics Presentation in User Interface Interface . . . . . . . . . . . . . 39 7.1.2.1. Windows Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 7.1.2.2. Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 7.1.2.3. Further Columns in the Computer Diagnostics Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 7.1.3. Diagnostics Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 7.1.4. Iterating the Diagnostics Diagnostics Procedure . . . . . . . . . . . . . . . . . . . 41 7.2. Suitable PC Settings for TEMS Investigation . . . . . . . . . . . . . . . . . 41 7.2.1. Administrator Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 7.2.2. Automatic Updating of Software. Software . . . . . . . . . . . . . . . . . . . . . . 42 7.2.3. AutoPlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 7.2.4. Intel SpeedStep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 7.2.5. IR Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 7.2.6. My Documents Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 7.2.7. Port-scanning Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 7.2.8. RTP (UDP) Ports for Video Streaming . . . . . . . . . . . . . . . . . 43 7.2.9. Security Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 7.2.10. Sleep Mode, Screen Savers, Energy Saving Features . . . 43 7.2.11. USB Legacy Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 7.2.12. Windows Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 7.2.13. Windows Media Player. . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 7.2.14. 7.2.14. Windows Windows 7 Specific Specific Settings Settings . . . . . . . . . . . . . . . . . . . . . . . 44 7.2.14.1. IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 7.2.14.2. Power Management . . . . . . . . . . . . . . . . . . . . . . . . 45 7.2.14.3. User Access Control (UAC). . . . . . . . . . . . . . . . . . . 45 7.2.14.4. Visual Effects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 7.2.15. Windows Vista Specific Settings . . . . . . . . . . . . . . . . . . . . 46 7.2.15.1. IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 7.2.15.2. Power Management . . . . . . . . . . . . . . . . . . . . . . . . 46 7.2.15.3. User Access Control (UAC). . . . . . . . . . . . . . . . . . . 46 7.2.15.4. Visual Effects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 7.2.16. Windows XP Specific Settings . . . . . . . . . . . . . . . . . . . . . . 47 7.2.16.1. Power Management . . . . . . . . . . . . . . . . . . . . . . . . 47 7.2.16.2. Visual Effects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 7.2.16.3. Windows Media Player . . . . . . . . . . . . . . . . . . . . . . 47

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8. Installing the Call Generator

48

9. External Equipment

49

9.1. Connectable Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 9.1.1. Phones and Data Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 9.1.1.1. UMTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 9.1.1.2. LTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 9.1.1.3. TD-SCDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 9.1.1.4. CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 9.1.2. Fixed Wireless Terminals. . . . . . . . . . . . . . . . . . . . . . . . . . . 51 9.1.3. AQM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 9.1.4. Scanners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 9.1.4.1. GSM and WCDMA . . . . . . . . . . . . . . . . . . . . . . . . . . 51 9.1.4.2. LTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 9.1.4.3. TD-SCDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 9.1.4.4. CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 9.1.4.5. WiMAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 9.1.5. GPS Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 9.2. Capabilities of Phones and Data Cards Sold with TEMS Investigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 9.3. Supported AQM Capable Devices . . . . . . . . . . . . . . . . . . . . . . . . . 56 9.3.1. UMTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 9.3.2. CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 9.4. Basic Configuration of Phones and Data Cards . . . . . . . . . . . . . . . 57 9.5. Connecting External Antennas to Phones . . . . . . . . . . . . . . . . . . . 58 9.6. Configuring Devices for Data Services . . . . . . . . . . . . . . . . . . . . . . 5 8 9.6.1. Setting Up the Device APN (UMTS) . . . . . . . . . . . . . . . . . . 58 9.7. Scanners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 9.7.1. Anritsu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 9.7.2. PCTel SeeGull . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 9.7.2.1. PCTel SeeGull LX. . . . . . . . . . . . . . . . . . . . . . . . . . . 60 9.7.2.2. PCTel SeeGull EX. . . . . . . . . . . . . . . . . . . . . . . . . . . 60 9.7.2.3. PCTel SeeGull PCT . . . . . . . . . . . . . . . . . . . . . . . . . 61 9.7.2.4. Technical Notes on PCTel Scanners . . . . . . . . . . . . 61 9.8. DRT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

10. PC and Device Configuration for DRT Scanner 64 10.1. Direct Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

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10.2. Local Area Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 65 10.3. Verifying the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 10.4. Scanner Antenna Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

11. PC and Device Configuration for Ericsson Fixed Wireless Terminal

67

11.1. PC Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 11.2. FWT Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

12. Connecting and Activating External Equipment 69 13. Cell Data and Maps

70

Index

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Chapter 1. Introduction

1.

Introduction

Thank you for choosing TEMS Investigation – the industry-leading tool for troubleshooting, verification, optimization, and maintenance of wireless networks. Offering data collection, real-time analysis, and post-processing all in one, TEMS Investigation is a complete solution for all of a network operator’s daily network optimization tasks. This complete solution eliminates the need for multiple tools, reducing costs and saving time and effort for operations staff.

1.1.

What Is the Getting Started Manual?

The Getting Started Manual deals with preliminaries that you must work through before you can start using TEMS Investigation, such as configuring your computer and phones. The manual also covers the installation of TEMS Investigation itself. Most of the procedures described here only have to be performed once, or when you are exchanging pieces of hardware. The other manuals delivered with the product (User’s Manual, Information Elements and Events, Technical Reference) concentrate on how to operate the TEMS Investigation software once you have it installed and all your hardware is ready for use. These manuals are what you will probably be referring to most of the time once you have gotten started.

1.2.

What’s in This Manual (and What’s Not)

Main Topics •

Contents of TEMS Investigation product packages: chapter 2

•

Licensing: chapter 3

•

PC hardware and software requirements: section 4.1

•

Installing the TEMS Investigation software: section 4.3

•

Installing and using HASP software protection: chapter 5

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•

Installing device drivers: chapter 6

•

Running the Computer Diagnostics utility: section 7.1

•

Configuring the PC for TEMS Investigation: section 7.2

•

Installing the Call Generator: chapter 8

•

Connectable external devices: chapter 9

•

Configuring the PC for use with a DRT scanner: chapter 10

•

Configuring the PC for use with an Ericsson Fixed Wireless Terminal: chapter 11

Cell Data and Maps The following tasks may also be regarded as preliminary ones: •

Importing network cell data

•

Importing map files

These procedures, however, are not covered here but in the User’s Manual, since they are handled from within the TEMS Investigation software application. Chapter 13 gives the appropriate references. Equipment Cases The TEMS equipment cases, designed to accommodate phones and other equipment during drive tests, are not covered here but have their own manuals. These, however, sometimes refer to TEMS Investigation documentation. Installation of drivers for TEMS equipment cases is explained in section 6.5. TEMS Pocket Certain Sony Ericsson phones that are connectable in TEMS Investigation have TEMS Pocket functionality. For these phones, a separate User ’s Manual deals with the TEMS Pocket functions. However, in all recent models (C702, C905*, K790*, K800i, W760i, W995*, Z750i), the Pocket functions are disabled when the phone is activated in TEMS Investigation. Nonetheless, it is possible to purchase such phones with fully enabled TEMS Pocket software; see section 2.4.

2

Chapter 1. Introduction

Readme File, Release Note Some technical issues not addressed in this manual are dealt with in the file Readme.rtf in the TEMS Investigation installation folder. The same information is reproduced in the Release Note issued with the current release. FAQ Many questions regarding TEMS Investigation are answered in the FAQ sections found on the Web at www.ascom.com/en/index/support/supporttems/technical-support/tems-investigation.htm. Technical Support If you have a question about TEMS Investigation which is not answered in any of the manuals nor in any of the other sources mentioned above, please contact technical support. Contact information is given on the Web at www.ascom.com/networktesting under the link “TEMS Sales & Support”. TEMS On-line Subscription Service To sign up for the TEMS on-line subscription service, please go to www.ascom.com/networktesting and, under the heading “TEMS Subscriptions”, click the link “Register for TEMS Subscription Services”. This free service includes e-mail notification of TEMS product launches, version upgrades and patches, as well as the on-line newsletter TEMS News.

1.3.

Definitions

This section explains a number of central concepts in TEMS Investigation which are frequently referred to in this manual. Phone The term “phone” covers user terminals from all supported technologies. When a subset is meant, a suitable qualifier is prefixed, and/or a more precise term is used (“GSM phone”, “Sony Ericsson GSM phone”, “Samsung LTE modem”, “Kyocera CDMA phone”, etc.). Some user terminals supported by TEMS Investigation are in fact data cards rather than phones. The word “terminal” is therefore sometimes used instead of “phone”, without any difference in meaning from the point of view of TEMS Investigation.

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Scanner The term “scanner” denotes a device dedicated to scanning, for example a PCTel scanner. Phones with scanning capabilities are not referred to as scanners. Data Services This term refers to services requiring a data connection (either circuitswitched or packet-switched), as opposed to voice calls.

4

Chapter 2. Product Packaging

2.

Product Packaging

TEMS Investigation 12.0 is offered in the following types of package: •

Base Software Packages

•

Replay Packages

For Base Software Packages, support for an arbitrary subset of the supported cellular technologies can be purchased. The only dependency is that WCDMA always comes with GSM support included. For packages that include GSM but not WCDMA, the following holds: Any GSM data collected with equipment that is supported by the product can be analyzed. This means that TEMS Investigation logfiles recorded with WCDMA-capable devices can be opened and replayed, and any GSM data contained in such files can be studied. Replay Packages always have support for all technologies.

2.1.

Base Software Packages

The following contents are part of all Base Software Packages: TEMS Investigation 12.0 •

CD with TEMS Investigation PC software, including user documentation in electronic format (*.chm, *.pdf)

•

CD with PC device drivers

•

TEMS Investigation license, perpetual

Other •

USB hub, 4-port

•

USB hardware key (HASP HL) or electronic software key (HASP SL) holding the TEMS Investigation license

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Base Software Packages encompass all TEMS Investigation functionality, including data collection and realtime presentation. However, they do not in themselves include any licenses for connecting particular external devices; all of these devices require a separate license option as detailed in section 2.3.1. Further license options are offered for collecting data with multiple phones concurrently as well as for AQM; again, see section 2.3.1. Within the technologies selected in the package, the Base Software Package license permits loading of logfiles recorded with any equipment that is supported by the product, as well as logfiles from a number of other sources; see the User’s Manual, section 10.4. No device-specific license options are ever required for this. If TEMS Discovery is bundled with TEMS Investigation, the Base Software Package also contains: •

DVD with TEMS Discovery 2.1 Standard PC software, including user documentation in electronic format

•

TEMS Discovery license, perpetual

2.2.

Replay Packages

These packages give access only to a small part of the TEMS Investigation functionality: a Replay Package license allows replay of TEMS Investigation logfiles. It is not possible to do data collection or present data in real time, nor is it possible to replay logfiles from sources other than TEMS Investigation. TEMS Discovery is not part of a Replay Package. These contents are included in all Replay Packages: •

CD with TEMS Investigation PC software, including user documentation in electronic format (*.chm, *.pdf)

•

USB hardware key (HASP HL) or electronic software key (HASP SL) holding the TEMS Investigation license

2.3.

Further Licensing Options

See chapter 3 about how the licensing applies in practice.

2.3.1.

Licensing for External Devices

A separate license option is required for connecting each of the following categories of equipment in TEMS Investigation.

6

Chapter 2. Product Packaging

•

Sony Ericsson phones and SRUs (Scanning Receiver Units)

•

Motorola phones with iDEN capability

•

Nokia phones

•

Devices based on Qualcomm HSDPA-capable chipsets (HSDPA but not HSUPA)1

•

Devices based on Qualcomm HSPA+ and HSPA-capable chipsets (i.e. supporting at least HSDPA and HSUPA, and possibly HSPA+ as well) 1

•

Devices based on Qualcomm LTE-capable chipsets2

•

Devices based on Qualcomm CDMA-capable chipsets

•

Datang phones (TD-SCDMA)

•

LG USB modems (LTE)

•

Samsung USB modems (LTE)

•

PCTel scanners

•

DRT scanners

•

Anritsu scanners

For phones and data cards, the set of license options purchased grant permission to collect data with one device at a time, belonging to one of the selected equipment categories. Further license options are offered for data collection with multiple phones/data cards concurrently. No restriction on the number of connectable devices applies to scanners (or to GPS units, for which no special license is required).

2.3.2.

Licensing for AQM (PESQ)

2.3.2.1.

Mobile-to-fixed AQM

A separate license option is offered for calculating PESQ and making other audio quality measurements using the downlink and uplink AQM modules. The downlink AQM module is either standalone or installed in an equipment case; the uplink module is housed in a Call Generator. The license permits connecting (any number of) downlink AQM modules in the application. All

1. These chipsets are listed in section 9.1.1.1. 2. These chipsets are listed in section 9.1.1.2.

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equipment required for AQM, including a cable kit and other accessories, is sold separately. The AQM option is also required for merging AQM uplink data into logfiles, which is done using the logfile export function described in the User’s Manual, section 10.7.

2.3.2.2.

Mobile-to-mobile AQM

The same license option also covers mobile-to-mobile AQM.

2.3.3.

Licensing for VoIP

A separate license option is offered for VoIP testing, including AQM for VoIP.

2.3.4.

Network (Floating) Licenses

Instead of fixed single-user licenses, the customer can purchase network licenses that can be shared among multiple users. See chapter 3 regarding the practical use and scope of network licenses.

2.4.

Accessories

In addition to the standard packages and separately purchased phones and scanners, the following optional items can be delivered: •

Equipment cases (with or without AQM modules)

•

GPS units

•

TEMS Pocket-enabled Sony Ericsson and Nokia phones

•

Laptops tested with TEMS Investigation 12.0

•

Indoor backpack including battery solution

The indoor backpack contains everything (including battery pack and serial converter) needed to operate a scanner in indoor and pedestrian environments. It accommodates any of the PCTel models as well as a DRT scanner and one standalone downlink AQM module. Please contact TEMS for further information on the available accessories.

8

Chapter 3. Licensing

3.

Licensing

This chapter describes the fundamentals of the licensing in TEMS Investigation 12.0. Regarding the permissions granted by the basic TEMS Investigation licenses, see sections 2.1 and 2.2. Regarding the range of additional license options, see section 2.3. The installation of licensing-related drivers, as well as all procedures involved in software-based licensing, are covered in chapter 5.

3.1.

Licensing Solutions

Licensing for TEMS Investigation is based on the HASP technology. Both hardware-based (HASP HL) and software-based (HASP SL) licensing can be used. See sections 5.1 and 5.2 respectively. Further, licenses associated with TEMS Investigation can be either local or network licenses. The technical implementation of each license type naturally differs between HASP HL and HASP SL: •

•

A local license is embodied –

(HASP HL) in a hardware key which is inserted into the PC, or

–

(HASP SL) in a software key that is installed on it.

A network license is obtained on the client machine –

(HASP HL) by connecting to a license server where a hardware key is inserted1, or

–

(HASP SL) by connecting to a license server and checking out a software key from that server.

1. This is supported but no longer offered for sale from TEMS Investigation 11.0 and onward (only HASP SL used in network license configuration).

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3.2.

Local vs. Network Licenses

•

If HASP HL is used, a local license is required for connecting external devices in TEMS Investigation. For all other functions, TEMS Investigation can use either a local license or a network license.

•

If HASP SL is used, either a local license or a network license can be used for all TEMS Investigation functions.

3.3.

License Requirements

A license is always required to run TEMS Investigation. Without a license you cannot launch the application. Device Connect and Logfile Recording For a device to be connectable (possible to activate) in T EMS Investigation, it must be covered by your license options. See section 2.3.1. Logfile Load Within the confines of the cellular technologies supported in the package, it is possible in TEMS Investigation to load and replay logfiles recorded with devices for which you have no license. For example, even if you have not purchased the license option for data collection with Qualcomm devices, you can still replay logfiles recorded with Qualcomm devices. However, loading of logfiles recorded with software other than TEMS Investigation (e.g. TEMS Automatic) requires a Base Software Package license. See section 2.1.

3.4.

Drivers for HASP Key

The HASP key drivers (for HASP HL and SL alike) are installed automatically along with TEMS Investigation. If you are going to use HASP SL network licensing, you must install the HASP driver on the license server PC; see section 5.2.2 for instructions.

3.5.

Inspecting the Scope of Your License

You can check what is covered by your (local or network) license in the HASP Admin Control Center, accessed at http://localhost:1947/_int_/features.html.

10

Chapter 3. Licensing

The meanings of the HASP key Feature Ids are given in the table that follows. Certain Feature Ids used only with older versions of TEMS Investigation are included. Feature Id

Release/Option

35

TEMS Investigation 10.1

41


42


100

ST Ericsson A

101

Nokia A

102

Nokia B

103

Nokia C

104

Qualcomm B

105

Qualcomm C

106

Qualcomm D

107

PCTel scanner

108

Anritsu scanner

109

DRT scanner

110

Datang A

111

EMP A

112

Motorola A

113

Motorola B

114

PESQ option

115

Route Analysis applicationa

116

MTU/Pocket logfiles, reading

117

EFEM/Netmon logfiles, reading

118

MDM logfiles, reading

119

Connect of 1 device

120

Connect of 3 devices

121


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Feature Id

Release/Option

122

General

123

iDEN technology

124

WiMAX technology

125

CDMA technology

126

GSM technology

127

WCDMA technology

128

LTE technology

129

TD-SCDMA technology

130

Samsung A

131


132


133


136

Qualcomm E

138

LG A

141

VoIP

a. The Route Analysis application is no longer present in TEMS Investigation 12.0.

12

Chapter 4. Installing TEMS Investigation

4.

Installing TEMS Investigation

This chapter covers requirements on the PC, installation of the TEMS Investigation software, and other installation issues.

4.1.

PC Hardware and Software Requirements

4.1.1.

Hardware

TEMS Investigation 12.0 is designed to run on a standard PC and interfaces with the connected devices mainly through USB or serial ports. If network licenses (see section 3.1) are to be used, the PC hosting the license server must have at least one free USB port. Processor and RAM requirements are strongly dependent on what external devices are connected and what tasks they perform. The recommended minimum configuration is: Pentium T7200 or AMD TL-58 class CPU, preferably with dedicated graphics card from ATI or nVidia; 1 GB RAM. Please note that it is not advisable to collect data with more than one device, or to collect data in an LTE or HSPA network, using this configuration. Other hardware requirements: •

One USB port for each phone

•

One USB port for each standalone AQM module

•

One or two USB port(s) for SRU (see the User’s Manual, section 7.1.3)

•

USB port for PCTel SeeGull EX/LX MM2/PCT scanner

•

USB port for equipment case

•

USB port for HASP HL SRM hardware key

•

USB port, Bluetooth port, or serial port for GPS

•

Serial port for PCTel SeeGull LX dual-band/single-band scanner

•

Serial port for Anritsu ML8720 scanner

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•

Ethernet port for DRT scanner

•

ExpressCard/34 slot or PC Card slot for any data card user terminals

•

Sound card and loudspeakers for event audio indications

•

Graphics: 1024

•

Enough disk space to accommodate temporary files created during logfile recording and replay



768 (SVGA) with at least 16 bit colors (High Color)

Note: During drive testing, it must be ensured that the PC and all devices connected to it have adequate power supply for the duration of the test. This is especially important to bear in mind if you are using a USB hub that is not self-powered (i.e. has no external power supply). With multiple devices connected, it may even be necessary to take the precaution of providing extra power via UPS or extra batteries during drive testing. If the power provided is insufficient, problems may arise with device drivers, which in turn may cause malfunctions in Windows and possibly data loss. Ascom takes no responsibility for such data loss.

4.1.2.

Operating System

The following operating systems are supported: •

Windows 7, Professional Edition

•

Windows Vista with Service Pack 1, Enterprise Edition

•

Windows XP Professional with Service Pack 3

•

Windows XP Tablet PC Edition with Service Pack 3

In addition, all the latest Windows updates should always be installed. Supported languages are English (U.S.), Chinese (simplified characters), and Japanese. Please note that TEMS Investigation has been verified for 32-bit Windows only. No guarantees can be given regarding functionality or performance under 64-bit Windows. Furthermore, for many supported measurement devices, 64-bit drivers are currently lacking.

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4.1.3.

Software

Below is a list of other third-party software that is required for various tools and actions in TEMS Investigation. When installing third-party software, administrator rights are required, and in Microsoft Vista the installation must be run using the Run as administrator option. •

The .NET Framework version 3.5 SP1 must be installed on the PC. It is included on the TEMS Investigation installation CD.

•

Internet Explorer 6.0 or higher required for Report Generator and online help

•

Microsoft Core XML Services (MSXML) 6.0 required for support of XMLformat cell files if Windows XP is used. (In Windows 7 and Windows Vista, MSXML 6.0 is included.)

•

Microsoft DirectX 9.0c required for video streaming measurements

4.2.

Other Hardware Requirements

•

HASP license server machine: Supported operating systems are: Windows 7, Windows Vista, Windows XP, Windows 2000; Windows 2008 Server, Windows 2003 Server (32-bit versions throughout). Hardware requirements do not need to be stated since running the HASP License Manager is not a CPU-intensive task.

•

For audio quality measurements a Call Generator (see chapter 8) or an MRU is needed.

•

For video streaming measurements a streaming server is needed: Darwin Streaming Server (version 5.5.5) or Helix Mobile Server (version 10 or 11).

•

UDP testing makes use of the TEMS UDP Server application, which is installed on the PC acting as server. Requirements on the PC where TEMS UDP Server is going to be run are stated in the document “TEMS UDP Server User’s Manual”, found on the TEMS Investigation installation CD. Please note that the UDP client in TEMS Investigation 12.0 requires a TEMS Investigation 12.0 UDP server; the client is not compatible with older UDP servers.

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4.3.

Installing TEMS Investigation

You must have administrator rights on the PC to be able to install TEMS Investigation. •

Insert the installation CD and follow the on-screen instructions.

If for some reason the installation does not start automatically, run the file SetupTEMSInvestigation.exe. TEMS Investigation will now be installed, by default to the directory C:\Program Files\Ascom\TEMS Products\TEMS Investigation 12.0. A number of utilities are also installed: •

HASP SRM Remote Update, used to update license options in HASP keys. See the document “TEMS HASP SRM Key Information” which is found on the installation CD in the subdirectory Documents.

•

Manual UE Configuration, used to assist TEMS Investigation in detecting certain types of devices. See section 6.1 of this volume and section 7.3.3.5 of the User’s Manual.

•

TEMS Pocket Positioning Tool, used to assign geographical coordinates to TEMS Pocket logfiles recorded by pinpointing (no GPS). See the TEMS Pocket Positioning Tool User’s Manual, included on the installation CD in the subdirectory Documents.

•

TEMS Investigation Computer Diagnostics, used to rate the capabilities of the PC and check its current settings, matching the findings with the requirements posed by TEMS Investigation. This utility is launched in the course of the installation. See chapter 7 for full coverage of TEMS Investigation Computer Diagnostics.

Once installed, the applications and utilities can be ru n by choosing Start  [All] Programs  Ascom  TEMS Products.

4.4.

Uninstalling TEMS Investigation

To uninstall TEMS Investigation software, follow the steps below. Windows 7, Windows Vista •

Open the Windows Control Panel and select Programs and Features.

•

Select TEMS Investigation 12.0 in the list of installed programs. Click Uninstall and confirm removal if prompted to do so. The software will now be uninstalled.

16


Windows XP •

Open the Windows Control Panel and select Add/Remove Programs.

•

Select TEMS Investigation 12.0 in the list of installed programs. Click Change/Remove and confirm removal if prompted to do so. The software will now be uninstalled.

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5.

Installing and Using HASP Software Protection

This chapter covers in detail how HASP software protection is applied to TEMS Investigation and how to handle it in practice. Either hardware-based licensing (HASP HL, section 5.1) or software-based licensing (HASP SL, section 5.2) can be used. Regarding general aspects of licensing for TEMS Investigation, se e chapter 3.

5.1.

Hardware-based Licensing: HASP HL

The HASP SRM driver is installed automatically on the PC along with TEMS Investigation. If you are going to use a local license (hardware key plugged into the PC), you need not do anything further. If network licenses are to be used (see section 3.1), the HASP SRM driver also needs to be installed on the machine hosting the license server. This driver is available separately, by default in the directory \Drivers\HASP; compare the introductory note in section 6.1. (Installing the HASP SRM driver always installs both client and server software.) Furthermore, depending on the network topology and license server setup, clients may require special configuration. For both servers and clients, HASP SRM is configured through an “Admin Control Center” web page interface which has the address http://localhost:1947 Please refer to the documentation on this web page for details on HASP HL installation and configuration.

5.2.

Software-based Licensing: HASP SL

For HASP SL, too, there is a choice between local licenses (section 5.2.1) and network licenses (section 5.2.2).

18

Chapter 5. Installing and Using HASP Software Protection

5.2.1.

HASP SL Local License Installation

Here is how to install a local HASP SL license on a client machine. •

Install TEMS Investigation. In the process, the HASP SRM driver is installed automatically on the PC.

•

Run the file hasprus.exe which is also found on the TEMS Investigation installation CD. From this session you obtain a file with extension .c2v. See also the document “TEMS HASP SRM Key Information” which is found on the installation CD in the subdirectory Documents.

•

Send the .c2v file to TEMS support. You will receive a .v2c file in return.

•

Run hasprus.exe again to apply the .v2c file to your PC.

5.2.2.

Using HASP SL Network Licenses

5.2.2.1.

HASP SL License Server Installation

If you are going to use HASP SL network licenses, you must first c onfigure the machine that is going to act as license server: •

Install the HASP SRM driver supplied on the TEMS Investigation installation CD.

•

Run the file hasprus.exe which is also found on the TEMS Investigation installation CD. From this session you obtain a file with extension .c2v. See the document “TEMS HASP SRM Key Information” which is found on the installation CD in the subdirectory Documents.

•

Send the .c2v file to TEMS support. You will receive a .v2c file in return.

•

Run hasprus.exe again to apply the .v2c file to the license server machine.

•

Configure the server using the Admin Control Center web page, http:// localhost:1947: –

Go to Configuration  Detachable Licenses tab and check the option Enable Detaching of Licenses.

–

By adjusting the parameter Max. Detach Duration, you can control the maximum duration for which a license may be detached. After this time, the license will be automatically disabled on the client machine and restored to the license server. It is advisable to keep the maximum detach duration fairly short, since if a client computer crashes the license will be unavailable until the expiry date.

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–

Then switch to the Remote Clients tab and enter whatever is suitable under Access Restrictions. By default, a license can be detached from any machine; if you want to restrict the set of machines and/or users that should have access to the HASP License Manager, proceed according to the instructions on these help pages: http://localhost:1947/_int_/ACC_help_config_remote_clients.html http://localhost:1947/_int_/ACC_help_config_remote_lms.html http://localhost:1947/_int_/ACC_help_config_users.html.

5.2.2.2.

HASP SL Network License: Online Detach/Attach

Once the license server has been configured, it can send o ut licenses to client machines. Here are the steps to perform on the client PC in order to check out (“detach”) a license online from the license server, and to return (“attach”) a license to the server. •

•

Configure the client PC using the Admin Control Center web page, http:// localhost:1947: –


–

Then go to the Access to Remote License Managers tab. Under Specify Search Parameters, enter the IP address or name of the license server machine. Regarding the other settings, see the help page http://localhost:1947/_int_/ACC_help_config_remote_lms.html.

On the ACC web page, under Products, locate TEMS Investigation in the list. Click the Detach button for that product.

For practical examples of how to work with HASP SL licenses when multiple TEMS products and product options are involved, please turn to section 5.2.2.4.

•

20

“Online” is the default detach method when the client has a network connection to the license server. (No action needed.)


•

Specify an expiration date for the detach operation. This setting controls how long the license can be detached at a time, and it is configurable within the limit imposed by the Max. Detach Duration setting on the license server; compare section 5.2.2.1.

•

Click the Detach/Attach button.

You should now receive a message “License Detached Successfully”:

Furthermore, the Product page should now be updated with the information that a license has been detached for TEMS Investigation. The license will expire after the period specified at detach time; after this time you will need to detach the license again. Alternatively, you can actively return (attach) the license to the server before it expires. This is done as follows:

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•

Navigate to the Products page and click the Cancel License button for the relevant product.

•

On the next screen, confirm by again clicking the Cancel License button.

This message will appear:

The information on the Product page will also be updated once more to reflect the reattach of the TEMS Investigation license:

22


5.2.2.3.

HASP SL Network License: Offline Detach/Attach

License detach and attach can alternatively be done offline, without the client and server ever communicating directly over a network connection. •

Configure the client PC using the Admin Control Center web page, http:// localhost:1947: –


–

Then go to the Access to Remote License Managers tab. Under Specify Search Parameters, enter the IP address or name of the license server machine. Regarding the other settings, see the help page http://localhost:1947/_int_/ACC_help_config_remote_lms.html.

•

If the client PC is not yet known to the HASP license server, you need to identify it to the server the first time around. 1 On the Admin Control Center web page, go to Diagnostics, and click the button Create ID File. This generates a diagnostics file (with extension .id) identifying your machine.

•

Send the diagnostics file to the HASP license server admin.

•

Here is how the server admin proceeds in order to detach a license. The admin selects the Update/Attach option:

•

The admin then clicks the Detach button next to the relevant product:

1. If (for example) you have detached a license online to this client PC at some point, the PC will already be known to the server, and the identification step is not needed. The license server admin can then send you an .h2r file directly.

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•

The admin selects your client PC as recipient machine and sets an expiration date for the license.

•

Finally the admin saves the detached license as a file with extension .h2r and sends it to you.

•

Save the .h2r file on your client PC, then open the Admin Control Center web page, go to Update/Attach, and browse for the .h2r file. Then click the Apply File button. (This is the same dialog that the admin used to process your .id file.)

24


A confirmation message will appear, and the Product page will be updated with the information that a license has been detached for TEMS Investigation. See below.

For practical examples of how to work with HASP SL licenses when multiple TEMS products and product options are involved, please turn to section 5.2.2.4.

The license will expire after the period specified by the HASP license server admin at detach time. After this time you will need to detach the license again. Alternatively, you can actively return (attach) the license to the server before it expires. This is done as follows: •

Navigate to the Products page and click the Cancel License button for the relevant product.

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•

On the next screen, again click the Cancel License button:

•

A file with extension .r2h is created; save this file.

•

Send the .r2h file to the HASP license server admin. The server admin will then apply the .r2h file to the server, thereby reattaching the license. (The same Apply File procedure is used as for offline detach, which was covered earlier in this section.)

The information of the Product page will again be updated to reflect the reattach of the TEMS Investigation license.

5.2.2.4.

Handling HASP SL Network Licenses for TEMS Products: Examples

For simplicity the instructions given so far in section 5.2.2 have assumed that it is immediately obvious what type of license to detach. If you have

26


purchased multiple TEMS products, and/or multiple TEMS product packages with different options, things are slightly more complicated. This section clarifies how to proceed in typical configurations of this kind. Consider the following set of TEMS Investigation packages (Products 1–4) with different combinations of products and license options:

Each of these packages will appear as a “product” in ACC, as indicated in the diagram. You always check out entire products in the ACC interface, not

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individual license options. These “products”, however, do not necessarily correspond in one-to-one fashion to TEMS PC applications, as can be seen in the diagrams just given. •

If you want to do LTE or CDMA drive testing or both, you check out Product 1.

•

If you want to do both LTE and WiMAX testing, you need to check out both Product 1 and Product 3; but note that you will still only be running one TEMS Investigation application. (You cannot just check out Product 1 and then somehow add only the WiMAX option from Product 3.)

Another fact to keep in mind is that each TEMS product user always needs to check out his or her own license. •

Suppose that Product 1 has been purchased, and user A wants to use TEMS Investigation while user B wants to use TEMS Discovery. The two users then need one license each; it is not possible to check out just one license and share it between users A and B.

•

Or suppose that Product 4 has been purchased, and user C wants to study LTE data whereas user D wishes to work with CDMA data. Each of these users must likewise have his or her own license.

5.2.2.5.

Monitoring HASP SL License Usage

You can monitor how many licenses are currently checked out and who is using those licenses. This is particularly useful when the number of available licenses is running low. •

Go to: http://localhost:1947/_int_/ACC_help_products.html

•

The Products page in Admin Control Center lists all products that are available on all accessible HASP License Managers on the network.

28

–

In the Detached column is indicated the number of licenses that are currently detached from the HASP SL key to which the product is locked. Click on a cell in the Detached column to view data about the recipient machines to which the detached licenses have been allocated.

–

In the Available column is indicated the number of licenses that are currently available for detachment from the HASP SL key to which the product is locked.


5.3.

Sentinel HASP Runtime Network Activity

This information is reproduced from SafeNet’s Sentinel HASP documentation.

This chapter describes the type of network activity that occurs in the communication between: •

an application (protected using Sentinel HASP) and the local HASP License Manager (referred to as “local communications”).

•

the local HASP License Manager and one or more remote HASP License Managers (referred to as “remote communications”).

Details regarding local communications and remote communications are provided on the pages that follow. This chapter is intended to assist IT managers who want to understand how runtime activity on the network may impact the way they set up their network rules and policies. Sentinel HASP communicates via TCP and UDP on socket 1947.This socket is IANA-registered exclusively for this purpose.

5.3.1.

Local Communications

This section describes communication between a protected application and the local HASP License Manager service. A protected application communicates only with HASP License Manager on the computer where the application is running, regardless of whether the

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HASP HL or SL Key is located on the same computer or on a remote computer.

Note: Under Windows, HASP License Manager is a service that is launched automatically by hasplms.exe hasplms.exe.. Under Mac OS and Linux, the HASP License Manager is a process launched automatically by hasplmd hasplmd..

HASP License Manager service opens socket 1947 for listening (both for UDP packets and TCP packets). •

IPv4 IPv4 socket sockets s are always always open opened ed (HAS (HASP P Licen License se Manag Manager er curren currently tly does does not work without IPv4 installed).

•

IPv6 IPv6 soc socke kets ts are are ope opene ned d if IPv6 IPv6 is is avai availa labl ble. e.

A protected application tries to connect to 127.0.0.1:1947 TCP to communicate with HASP License Manager. If an application uses multiple sessions, multiple concurrent TCP connections may exist. If a session is unused for a certain number of minutes (at least seven minutes, but the exact number depends on several factors), the session may be closed and automatically re-opened later in order to limit resources used by the application. These local communications currently c urrently use IPv4 only. only. The communication uses binary data blocks of varying size.

5.3.2.

Remote Communications

This section describes communication c ommunication between the local HASP License Manager service and a remote HASP License Manager service. This type of communication occurs when the protected application is running on a different computer from the computer where the HASP HL or SL Key is installed. The protected application communicates only with the local HASP License Manager on the computer where the application is running, as described in section 5.3.1 5.3.1.. The local HASP License Manager discovers and communicates with the License Manager on the computer containing the HASP Key using one of the following methods: •

30

The local local HASP HASP License License Manage Managerr issue issues s a UDP UDP broa broadca dcast st to to local local subnets on port 1947 using:


–

IPv4 (always)

–

IPv6 (if available)

You can disable d isable this broadcast by clearing the Broadcast Search for Remote Licenses checkbox in the Admin Control Center Configuration screen. •

The loca locall Licen License se Manag Manager er issue issues s a UDP UDP “ping” “ping” pack packet et to to port port 1947 1947 for all addresses specified in the Admin Control Center field Specify Search Parameters.. These addresses may be individual machine addresses or Parameters broadcast addresses.

All License Managers found by the discovery process are then connected via TCP port 1947, using IPv4 or IPv6 as detected during discovery, discovery, and data regarding the remote HASP Keys are transferred. This discovery process is repeated at certain intervals. (The interval size depends on a number of factors, but it is generally not less than five minutes.) UDP packets sent and received in the discovery process contain the License Manager Manager GUID (40 bytes of payload payload data). data). When starting or stopping a License Manager, and when adding or removing a HASP Key, Key, a UDP notification packet is sent, containing the License Manager GUID and a description of the changes encountered. This is done to allow other License Managers to update their data before the next scheduled discovery process. TCP packets between two License Managers on different computers use HTTP with base-64 encoded data in the body section.

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6.

Installation of Device Drivers

Note: The drivers are delivered on a separate CD in a ZIP archive. You You must insert this CD manually after installing TEMS Investigation and unpack the ZIP archive to a location of your choice. That location is referred to as ...\Drivers below.

6.1.

Installation of USB Drivers for Phones

USB drivers are provided for all UMTS terminals that can be purchased with TEMS Investigation. For other UMTS terminals and for all CDMA terminals, drivers must be obtained from the supplier. supplier. The first time you plug in a phone, you will w ill be prompted to locate its drivers by browsing to the correct correc t directory. directory. On your doing so s o the drivers will be installed. Supplier- and phone-specific details follow below. If other drivers are already installed on the PC, make sure that the correct drivers become associated with the phone modem. Also make sure that you do not install other (non-TEMS-compatible) drivers from the same supplier later on.

6.1.1.

Sony Er Ericsson Phones

When prompted, point to ...\Drivers\Sony Ericsson\. name> .

6.1.2.

Datang Phones

Before plugging in the phone, do as follows: •

32

Inst Instal alll the the drive driverr deli delive vere red d with with the the Data Datang ng phon phone. e.

Chapter 6. Installation of Device Drivers

•

After After comple completin ting g the the drive driverr insta installa llatio tion, n, go go to the direct directory ory \Application and run the file DatangPostInstall.exe.. This EXE writes the AT tInstall.exe AT command AT+CGDCONT=1,"IP","cmnet",,,;+CGEQREQ=1,4 A T+CGDCONT=1,"IP","cmnet",,,;+CGEQREQ=1,4 to the registry, thereby accomplishing two things: –

Changing the number of available Datang ports from 3 (default) to 4 (the number of ports needed by TEMS Investigation).

–

Setting the APN to the string string “cmnet “ cmnet”” for all Datang data modems. If you want to name the APN differently, run DatangPostInstall.exe from a Windows command prompt with the desired APN name as argument, for example: DatangPostInstall myapn. myapn . Compare section 9.6.1 9.6.1..

•

Now plug in the phone.

•

Finally, ru run th the fifile ManualUEConfig.exe which is also found under \Application . A window titled TEMS Investigation Manual UE Configuration opens.

•

Select the Port Configuration tab.

•

Click the New button. The Manage Device dialog appears:

Name

Enter a name for the phone. (The string does not show anywhere else in TEMS Investigation.)

Type

Select “TD-SCDMA Datang”.

Air Interface Port

Select the port to use for air interface measurements. (Consult Datang documentation to find this out.)

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Data Port

Select the port to use for data service measurements.

AT Port

Select the port to use for AT commands.

Control Port

Select the port to use for video call setup.

UE Id Port

Select the physical USB port here.

6.1.3.

Nokia Phones

Before plugging in the phone, you must run the MSI file found in the directory ...\Drivers\Nokia. This installs the driver files to the directory C:\Program Files\Nokia\Connectivity Cable Driver . After plugging in the phone, point to this directory when prompted. You must also select PC Suite in the menu that appears in the phone display.

Note: Standard USB drivers from Nokia should never be installed. With such drivers it is not possible to associate the Nokia phone with two device channels (“MS” and “DC”) in TEMS Investigation. Be aware that such drivers are installed along with certain other software products, such as the Nokia PC Suite for synchronization with Microsoft Outlook.

6.1.4.

Qualcomm Chipset Based Devices

This applies to all supported Qualcomm chipset based devices. Before plugging the device into the PC, use the software application delivered with the device to install the requisite drivers. Regarding the possible use of the Manual UE Configuration utility, see the User’s Manual, section 7.3.3.5. (Normally it is not needed.)

6.2.

Installation of Driver for SRU

Before plugging the SRU into the PC, install the driver by executing the file ...\Drivers\TEMS SRU\Install.bat. For further instructions, see the readme document which is supplied in the same directory.

34


6.3.

Installation of USB Driver for PCTel SeeGull Scanners

6.3.1.

PCTel SeeGull LX MM2

PCTel SeeGull LX MM2 scanners use an Edgeport USB driver. The first time you plug in the scanner, you will be prompted to locate its driver. Point to the directory ...\Drivers\PCTEL\LX\MM2\Edgeport.

6.3.2.

PCTel SeeGull EX

PCTel SeeGull EX scanners use a PCTel-specific USB driver, found in the directory ...\Drivers\PCTEL\EX. For instructions on how to install this driver, see the readme document which is supplied in the same directory.

6.3.3.

PCTel SeeGull PCT

PCTel SeeGull PCT scanners use a PCTel-specific USB driver, found in the directory ...\Drivers\PCTEL\PCT. For instructions on how to install this driver, see the readme document which is supplied in the same directory.

6.4.

Installation of USB Driver for GPS Units

The first time you plug in the GPS, you will be prompted to locate its driver. Point to the appropriate directory (e.g. ...\Drivers\Garmin, ...\Drivers\Globalsat).

6.5.

Installation of Driver for USB-to-RS232 Serial Converter in Equipment Cases/Backpack

This section applies to: •

the equipment cases TC-1520, TC-1520B, and TC-1520C

•

the TEMS Indoor Backpack.

The section does not apply to older equipment cases, for which different drivers are used. In order for the PC to detect the COM port of the USB-to-RS-232 serial converter in the equipment case or backpack, some driver files must be

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installed on the PC. These drivers are always delivered along with the case; they are also found in the directory ...\Drivers\TEMS Case USB to RS232. The first time you connect the case or backpack to the PC, you will be prompted to locate the driver directory; on your doing so the dr iver will be installed. The TC-1520C case also uses a standard driver for the Moxa hub. This driver is not supplied with the case.

6.6.

Installation of Drivers for AQM Module

The AQM modules, whether standalone or mounted in an equipment case, need to be initialized by dedicated driver files. The AQM module does not have any non-volatile memory, so all requisite software and settings must be downloaded to the AQM module each time it is powered on. The first time you connect the case or backpack to the PC, you will be prompted to locate the drivers. For detailed instructions, see the document “Driver install instructions.txt” stored in the directory ...\Drivers\AQM.

Note: New AQM drivers are supplied with TEMS Investigation 12.0. Older AQM drivers cannot be used with this version of the application.

6.6.1.

General Advice on Driver Installation for AQM Equipment Case/Backpack

When preparing a TC-1520B equipment case for use, we recommend that you proceed in the steps described below. The same advice applies to a TC1520C case or TEMS Indoor Backpack with AQM modules installed. •

Before plugging the case into the PC, make sure –

that you have installed TEMS Investigation (section 4.3)

–

that you have installed all driver files from the separate driver CD (section 6.1)

–

that you have rebooted the PC.

•

Connect the case to the PC while the case is turned off and does not have any phones installed.

•

Power on the case.

36


•

Locate all of the drivers in sections 6.5 and 6.6.

•

After the drivers for AQM have been activated, install one phone at a time in the case. For each phone, you will be prompted to locate the phone driver (see section 6.1). Wait each time until the phone driver has been activated before you install the next phone.

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7.

TEMS Investigation Computer Diagnostics

For TEMS Investigation to operate properly, your computer must be appropriately configured in a variety of respects. With the product is delivered a utility called Computer Diagnostics, which evaluates the current status of the PC and determines how well it is prepared for running TEMS Investigation (in particular, for doing data collection). Specifically, the utility does the following: •

Checks a variety of PC settings that have a significant impact on TEMS Investigation performance, particularly with regard to data collection. Feedback in plain text is given on these settings, complete with recommendations for changes. Suitable settings are detailed in section 7.2.

•

Checks hardware capabilities (processor and RAM), and matches them against the requirements of TEMS Investigation. See section 7.1.2.2 for further discussion.

The Computer Diagnostics utility is launched automatically after the installation of TEMS Investigation has finished.

7.1.

Running TEMS Investigation Computer Diagnostics

7.1.1.

Setting Up Test Cases

The Computer Diagnostics utility has a user interface with the following layout:

38

Chapter 7. TEMS Investigation Computer Diagnostics

You can run all listed test cases or a subset of them. •

To select what items to run, check the boxes on the left as appropriate.

•

To select all items, right-click in the grid and choose Select All from the context menu.

•

To deselect all items, right-click in the grid and choose Deselect All from the context menu.

After deciding what test cases to run: Click the Run Testcases button on the window toolbar. The results of the session are presented in the user interface. See section 7.1.2. A plain-text report with additional detail can also be generated; how to produce this report is explained in section 7.1.3.

7.1.2.

Diagnostics Presentation in User Interface

7.1.2.1.

Windows Settings

The color coding in the Status column has the following interpretation: •

Green: The setting is OK and does not need changing.

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•

Orange: The setting is not OK but can be changed.

•

Red: The setting is not OK and is not editable.

Further details on the outcome appear on the status bar when you select a diagnostic in the window grid. These text strings also appear in the diagnostics report; see section 7.1.3.

7.1.2.2.

Hardware

The PC hardware is evaluated with respect to two sets of criteria: •

Minimum configuration. These are the minimum requirements for doing data collection with TEMS Investigation.

•

Maximum configuration. These are the requirements for maintaining: –

(GSM, WCDMA Rel 99, and CDMA/EV-DO:) Up to six concurrent voice calls or up to four concurrent data service sessions.

–

(HSPA, LTE:) One or a maximum of two concurrent data service sessions. The lower number is due to technical limitations of NDIS and device drivers.

A set of Windows Experience Index (WEI) scores are computed as an assessment of the hardware capabilities, and these scores are compared to predefined thresholds to determine whether they are high enough. The Status column uses colors as follows to indicate the result: •

Green: All WEI part scores are OK.

•

Red: At least one WEI part score is not OK.

Further details on the outcome, as well as the WEI score thresholds that apply, are indicated on the status bar when you select a hardware configuration diagnostic. These text strings also appear in the diagnostics report; see section 7.1.3.

7.1.2.3.

Further Columns in the Computer Diagnostics Window

The Impact column indicates the relative importance of the various items tested. (The weighting shown does not form the basis for a composite score of some kind; it is just a visual indication.) The Read-only column is currently not used.

40


7.1.3.

Diagnostics Report

You can obtain a plain-text summary of the diagnostics session by generating a diagnostics report. To produce the report, click the Generate Report button. A window named Diagnostics Report appears. You can save the report as a text file.

7.1.4.

Iterating the Diagnostics Procedure

After you have made adjustments to PC settings, you can run the Computer Diagnostics utility once more to see how the status of the machine has improved. Just click the Run Testcases button again to repeat the diagnostics procedure. If you install TEMS Investigation on a brand new PC, the Documents and Screen Saver diagnostics may be evaluated differently the first time around than on subsequent occasions (even if you do not change any PC settings). The reason is that on the first occasion, the relevant registry k eys have not yet been initialized.

7.2.

Suitable PC Settings for TEMS Investigation

This section is a survey of the PC settings that are inspected by the TEMS Investigation Computer Diagnostics utility. It also includes a few further items. Further PC configuration, required for data service testing in specific circumstances, is described in section 9.6. General third-party software requirements are listed in section 4.1.3.

Note: Please read this chapter carefully, since inappropriate PC settings may seriously impair the performance of TEMS Investigation, or even render certain functions unusable.

If you have not purchased the data collection functionality, you can disregard most of this chapter.

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7.2.1.

Administrator Rights

A number of user actions in TEMS Investigation require that the user have administrator rights on the PC: •

Running multiple concurrent data service sessions. In the course of such testing, TEMS Investigation must be able to modify Windows routing tables, which requires admin privileges.

•

Use of the IP sniffer. See the User’s Manual, section 18.17.3.7 and Information Elements and Events, section 7.3.4.

7.2.2.

Automatic Updating of Software

Software that uses an “auto update” function to receive automatic updates from a web site over a dial-up connection should be disabled.

7.2.3.

AutoPlay

Automatic launching of a PC application following device connect must be avoided. Therefore, make sure that for all connected devices used with TEMS Investigation, the AutoPlay option “Take no action” is selected. Here is how to find the AutoPlay settings: •

Windows 7, Windows Vista: Open the Control Panel and select AutoPlay.

•

Windows XP: Right-click each device in Windows Explorer and select Properties  AutoPlay tab.

7.2.4.

Intel SpeedStep

If the PC is equipped with Intel’s SpeedStep technology regulating the processor speed, choose the setting “Maximum Performance” for all types of operation (“Plugged in”, “Running on batteries”).

7.2.5.

IR Port

The IR port on your PC may need to be disabled, since it may interfere with the ordinary COM ports. Please consult the user manual for your computer regarding how to disable the IR port.

42


7.2.6.

My Documents Folder

TEMS Investigation places certain files under My Documents/Documents in a subfolder called TEMS Product Files. If your My Documents folder is located on a network drive, be sure to make the folder available offline before disconnecting from the network (for example, when going drive testing).

7.2.7.

Port-scanning Software

You should not have any software installed that periodically scans COM or USB ports, for instance Microsoft Outlook synchronization software such as Sony Ericsson PC Suite or Nokia PC Suite. The reason is that such software may cause difficult device connect problems in TEMS Investigation.

7.2.8.

RTP (UDP) Ports for Video Streaming

By default TEMS Investigation uses RTP (UDP) ports 5004–5007 for video streaming. If you intend to accept this default setting, you must make sure that the ports have not been reserved by some other application. You can specify a different port usage in a Streaming activity in a script; see the User ’s Manual, section 18.17.5.4.

7.2.9.

Security Products

Please note that hard disk encryption software, firewalls, virus scanners, and other security products may prevent multiple RAS sessions from being maintained concurrently, thus interfering with data service testing. Contact your IS/IT department for assistance in these matters. The realtime scanning feature of antivirus software is prone to generate considerable CPU load. If you find the overall CPU load excessive, it may be a good idea to try turning off the realtime scanning feature.

7.2.10.

Sleep Mode, Screen Savers, Energy Saving Features

You should make sure that the computer used for measurement and recording does not go into any kind of standby mode: •

Never put the PC in Sleep mode.

•

Disable the Windows screen saver:

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•

–

Windows 7, Windows Vista: Open the Control Panel and select Personalization  Screen Saver . Under “Screen saver”, select “(None)”. In the same dialog, make appropriate settings under Power management so that these features are never activated during measurement.

–

Windows XP: Open the Control Panel and select Display  Screen Saver . Under “Screen saver”, select “(None)”. In the s ame dialog, make appropriate settings under Energy saving features... so that these features are never activated during measurement.

Disable any other screen savers.

(If the PC does go into standby, it may be necessary to unplug your data collection devices and plug them in again.)

7.2.11.

USB Legacy Support

USB Legacy Support must be turned off in BIOS. For information on how to do this, please consult the user manual for your computer.

7.2.12.

Windows Firewall

The built-in software firewall must be disabled in all Windows versions.

7.2.13.

Windows Media Player

Windows Media Player and other applications that attempt to synchronize to removable mass storage devices (such as mobile phones) must be disabled. They may otherwise interfere with data collection. For Windows XP, see also section 7.2.16.3 (deletion of registry keys).

7.2.14.

Windows 7 Specific Settings

7.2.14.1. IPv6 It is recommended to disable IPv6 for the modem of each connected device. If this is not done, the CPU load will rise appreciably, and dial-ups will take considerably longer to complete. •

44

Open the Control Panel and select Network and Sharing Center  Manage network connections.


•

Right-click the modem and open its Properties dialog.

•

Select the Networking tab.

•

Uncheck “Internet Protocol Version 6 ...”.

Alternatively, in the registry, locate the folder HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tcpip6\ Parameters\ and in that folder create a new key DisabledComponents and set it to the value FF (meaning “Disable IPv6 over all interfaces”).

7.2.14.2. Power Management Power management settings should be configured as described below. •

In Windows Explorer, right-click Computer and select Properties.

•

Click Performance Information and Tools and then Adjust power settings.

•

Click the down arrow button next to Show additional plans.

•

Select High performance.

•

Click Change plan settings, then click Change advanced power settings.

Advanced settings should be as follows: •

Hard disk Turn off hard disk after: Never

•

Sleep

•

Power buttons and lid

•

Multimedia settings



Sleep after: Never 



Lid close action: Do nothing

When sharing media: Prevent idling to sleep.

7.2.14.3. User Access Control (UAC) In Windows 7, there are four UAC levels. UAC should be set to the lowest level, “Never notify”. For running multiple concurrent data service sessions or logging IP data, this is strictly necessary.

7.2.14.4. Visual Effects For performance reasons, it is strongly recommended that you disable the Windows Aero color scheme (making window frames translucent and producing other visual effects).

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To obtain the best possible TEMS Investigation performance, configure visual effects as follows (this will among other things turn Windows Aero off): •

Open the Control Panel and select System.

•

Click Advanced system settings. The System Properties dialog opens.

•

Select the Advanced tab.

•

In the Performance section, click the Settings button.

•

Select the Visual Effects tab. The default setting here is “Let Windows choose what’s best for my computer”. Change this to “ Adjust for best performance”.

7.2.15.

Windows Vista Specific Settings

7.2.15.1. IPv6 It is recommended that you disable IPv6 for the modem of each connected device. This is done in the same way as in Windows 7; follow the instructions in section 7.2.14.1.

7.2.15.2. Power Management Power management settings should be configured as described below. •

In Windows Explorer, right-click Computer and select Properties.

•

Click Performance and then Adjust power settings.

•

Select High performance.

•

Click Change plan settings, then click Change advanced power settings.

Advanced settings should be as follows: •

Sleep

•

Power buttons and lid

•

Hard disk

•

Multimedia settings



Sleep after: Never





Lid close action: Do nothing

Turn off hard disk after: Never 

When sharing media: Prevent idling to sleep.

7.2.15.3. User Access Control (UAC) UAC should be turned off. For running multiple concurrent data service sessions or logging IP data, this is strictly necessary.

46


7.2.15.4. Visual Effects For performance reasons, it is strongly recommended that you disable the Windows Aero color scheme. This is done in the same way as in Windows 7; follow the instructions in section 7.2.14.4.

7.2.16.

Windows XP Specific Settings

7.2.16.1. Power Management Do the following: •

On the Control Panel, select Power Options.

•

Go to the Power Schemes tab.

•

Under Power schemes, select Always On.

7.2.16.2. Visual Effects Visual effects and other “bells and whistles” in the Windows XP user interface should be disabled.

7.2.16.3. Windows Media Player The following keys have to be deleted from the registry in order to disable Windows Media Player: •

\\localmachine\SOFTWARE\Microsoft\Windows Media Device Manager\Plugins\SP\MSPMSP

•

\\localmachine\SOFTWARE\Microsoft\Windows Media Device Manager\Plugins\SP\WMDMCESP

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8.

Installing the Call Generator

To perform audio quality measurements (AQM) you need either a Call Generator or an MRU (Mobile Receiving Unit). How to install a Call Generator is described in the document Call Generator Installation Guide, which is included in the Call Generator sales package. This document also states PC hardware and operating system requirements posed by the Call Generator installation. How to use an MRU is explained in the MRU User ’s Manual accompanying that product.

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Chapter 9. External Equipment

9.

External Equipment

This chapter gives an overview of the external devices that can interact with TEMS Investigation.

9.1.

Connectable Equipment

9.1.1.

Phones and Data Cards

9.1.1.1.

UMTS

UMTS Devices Offered for Sale with TEMS Investigation 12.0 The following phones and data cards (supporting both GSM and WCDMA unless otherwise stated) can be delivered with TEMS Investigation 12.0: •

Sony Ericsson W995

•

Sony Ericsson W995a

•

Sony Ericsson W995 EDGE (GSM only)

•

HTC Touch Pro2

•

Nokia C5

•

Nokia N96 US

•

Sierra Wireless AC 503

Other Connectable UMTS Devices •

Sony Ericsson C702

•

Sony Ericsson C905

•

Sony Ericsson C905a

•

Sony Ericsson K600i

•

Sony Ericsson TM506

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•

Sony Ericsson W760i

•

Sony Ericsson Z750i

•

LG CU320

•

LG CU500

•

LG U960

•

Nokia 6120

•

Nokia 6121

•

Nokia 6720

•

Nokia N95

•

Nokia N96 EU

•

Certified devices based on Qualcomm HSDPA capable chipsets, including: MSM6246/6260/6275/6280/6281

•

Certified devices based on Qualcomm HSPA capable chipsets (supporting both HSDPA and HSUPA), including: MSM6290/7200/7201/ 7201A/7225

•

Certified devices based on Qualcomm HSPA+ capable chipsets, such as MDM8200

If a Qualcomm chipset based device that you want to connect is not detected by TEMS Investigation, run the Manual UE Configuration utility to assist the application in recognizing the device. See the User ’s Manual, section 7.3.3.5 for details. Other Connectable GSM Phones •

Sony Ericsson K790a

•

Sony Ericsson K790i

•

Sony Ericsson W600i

9.1.1.2.

LTE

•

A range of LG LTE USB modems

•

A range of Samsung LTE USB modems

•

Certified devices based on Qualcomm LTE capable chipsets: MDM9200, MDM9600, MDM9800

50


9.1.1.3. •

TD-SCDMA

Datang LC8130E

9.1.1.4.

CDMA

•

Certified devices based on Qualcomm 1x (cdma2000) capable chipsets: MSM5100

•

Certified devices based on Qualcomm EV-DO Rev 0 capable chipsets: MSM6125/65x0

•

Certified devices based on Qualcomm EV-DO Rev A capable chipsets, including: MSM6800/6800A, QSC6085

If a Qualcomm chipset based device that you want to connect is not detected by TEMS Investigation, run the Manual UE Configuration utility to help the application recognize the device. See the User ’s Manual, section 7.3.3.5 for details.

9.1.2.

Fixed Wireless Terminals

The following Ericsson Fixed Wireless Terminals can be connected: •

W21

•

W25

9.1.3.

AQM Modules

AQM modules (either standalone or mounted in an equipment case) can be connected.

9.1.4.

Scanners

9.1.4.1.

GSM and WCDMA

The following scanners can be delivered with TEMS Investigation 12.0. (Bands given below are downlink bands.) •

Scanner Sony Ericsson W995 EDGE, GSM 850/900/1800/1900

•

SRU, Scanning Receiver Unit containing Ericsson F3607gw Wireless Broadband Module: WCDMA 900/1900/2100 + GSM 850/900/1800/1900

•

SRU, WCDMA 850/1900/2100 + GSM 850/900/1800/1900

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•

PCTel SeeGull LX GSM 850/1900

•

PCTel SeeGull LX GSM 900/1800

•

PCTel SeeGull LX WCDMA 850/2100

•

PCTel SeeGull EX WCDMA 2100 AWS (Band IV) + GSM 1900

•

PCTel SeeGull EX WCDMA 2100 AWS (Band IV) + GSM 850/1900

•

PCTel SeeGull EX WCDMA 2100 + GSM 900/1800

•

PCTel SeeGull EX WCDMA 850/1900 + GSM 850/1900

•


•

PCTel SeeGull EX mini WCDMA 2100

•

PCTel SeeGull EX mini WCDMA 2100 AWS (Band IV)

•

PCTel SeeGull EX mini WCDMA 900/2100

•

PCTel SeeGull EX mini WCDMA 850/1900

•

PCTel SeeGull PCT-505 WCDMA 2100

•

PCTel SeeGull PCT-510 GSM 900/1800

•

PCTel SeeGull PCT-520 WCDMA 2100 + GSM 900/1800

In addition, scanning functionality is offered as an option with Sony Ericsson W995, W995a, and W995 EDGE phones. Other Connectable GSM and WCDMA Scanners •

Scanner Sony Ericsson W995, WCDMA 900/2100 + GSM 850/900/1800/ 1900

•

Scanner Sony Ericsson W995a, WCDMA 850/1900 + GSM 850/900/ 1800/1900

•

Anritsu ML8720 WCDMA 2100

•

PCTel SeeGull LX WCDMA 850

•


•


•


•


•

PCTel SeeGull LX WCDMA 2100 Band IV

•

PCTel SeeGull LX Plus WCDMA 2100

52


•

PCTel SeeGull LX WCDMA 850/1900

•

PCTel SeeGull LX WCDMA 850 + GSM 900/1800

•


•


•


The following UMTS phones (no longer for sale with TEMS Investigation) are capable of WCDMA scanning: •

Sony Ericsson C702

•

Sony Ericsson C905

•

Sony Ericsson C905a

•

Sony Ericsson W760i

•

Sony Ericsson Z750i

9.1.4.2.

LTE

The following scanners can be delivered with TEMS Investigation 12.0: •

DRT4301A+ LTE 700/850/1900/2100 AWS

•

DRT4301A+ LTE 900/1800/2100 AWS/2600

•

PCTel SeeGull EX LTE Lower 700-B/C / 2100 AWS (DL)

•

PCTel SeeGull EX LTE Lower 700-A/B/C Upper 700-C/2100 AWS

•

PCTel SeeGull EX LTE Upper 700-C/Lower 700-A/B/C (UL/DL)

•

PCTel SeeGull EX LTE Upper 700-C/1900/2100 AWS

•

PCTel SeeGull EX LTE 2600/800 (UL/DL)

•

PCTel SeeGull EX LTE 2600/1800 (DL)

•

PCTel SeeGull EX mini LTE Lower 700-A/B/C (UL/DL)

•

PCTel SeeGull EX mini LTE Upper 700-C/2100 AWS (DL)

•

PCTel SeeGull EX mini LTE 1900

•

PCTel SeeGull EX mini LTE 1900/2100 AWS

•

PCTel SeeGull EX mini LTE 2600 (DL)

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9.1.4.3.

TD-SCDMA


PCTel SeeGull EX mini TD-SCDMA 2000 (Band 34)

•

PCTel SeeGull EX TD-SCDMA 2000 (Band 34) + GSM 900/1800

9.1.4.4.

CDMA


PCTel SeeGull LX 1x 450

•

PCTel SeeGull LX EV-DO 450

•

PCTel SeeGull EX 1x 850/1900 + EV-DO 850/1900 DL

•

PCTel SeeGull EX 1x 2100 AWS + EV-DO 2100 AWS DL

•

PCTel SeeGull EX mini 1x 2100 AWS + EV-DO 2100 AWS

•

PCTel SeeGull EX mini 1x 1900/2100 AWS + EV-DO 1900/2100 AWS

Other Connectable CDMA Scanners •


•


•

PCTel SeeGull LX 1x 800/1900

•

PCTel SeeGull LX EV-DO 800/1900

•

PCTel SeeGull LX 1x 450 + EV-DO 450

•

PCTel SeeGull LX 1x 800/1900 + EV-DO 800/1900

9.1.4.5.

WiMAX


DRT4301A+ WiMAX (802.16e) 2.5/3.5 GHz

•

DRT4301A+ WiMAX (802.16e) 2.3/2.5 GHz

The following RF Profiles are supported: •

Prof1.B 2.3-5

•

Prof1.B 2.3-10

•

Prof2.A 2.305

•

Prof2.B 2.305

54


•

Prof2.C 2.305

•

Prof3.A 2.496 - 5

•

Prof3.A 2.496 - 10

•

Prof4.A 3.3

•

Prof4.B 3.3

•

Prof4.C 3.3

•

Prof5.A 3.4

•

Prof5.B 3.4

•

Prof5.C 3.4

9.1.5.

GPS Units

TEMS Investigation supports the NMEA-0183 GPS protocol. Some other GPS units using a different protocol are also compatible with TEMS Investigation, including the GPS built into the supported PCTel scanners. This is the full list of recommended GPS units: •

Garmin 10 Mobile Bluetooth (NMEA-0183)

•

Garmin 12XL (NMEA-0183)

•

Garmin 18 USB

•

Garmin 18x USB

•

Garmin 35 (NMEA-0183)

•

Garmin 60 CSx USB

•

GlobalSat BT-359 (NMEA-0183)

•

GlobalSat BT-368 (NMEA-0183)

•

GlobalSat BU-303 (NMEA-0183)

•

GlobalSat BU-353 (NMEA-0183)

•

Holux GPSlim 236 (NMEA-HS; Bluetooth or USB)

•

Magnetti Marelli RoutePlanner NAV200

•

Nokia LD-3W Bluetooth (NMEA-0183)

•

Sanav GM-44 (NMEA-0183)

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•

Sanav GM-158 (NMEA-0183)

For poor receiving conditions, a GPS unit with dead reckoning facilities is useful.

9.2.

Capabilities of Phones and Data Cards Sold with TEMS Investigation

This section is restricted to devices that can be delivered with TEMS Investigation 12.0.

s / t i b M , A P D S H

s / t i b M , A P U S H

Sony Ericsson W995

7.2

2.0

Sony Ericsson W995a

7.2

2.0

HTC Touch Pro2

7.2

2.0

Nokia C5

10.2

2.0

Nokia N96 US

3.6

Sierra Wireless AC 503

21.1

Phone/Feature

) I ) a ) ) I I I I I n ( ( V n ( 0 0 ( V e t 0 0 0 0 n 5 0 9 1 8 9 1 2 0 0 A g 0 0 0 l n A A A A 0 5 0 8 9 a i M M M M 8 9 1 1 n n D D D D M M M M r n e a C C C C S S S S t x c W W W W G G G G E S

5.76

9.3.

Supported AQM Capable Devices

9.3.1.

UMTS

•

Sony Ericsson W995, W995a, W995 EDGE

•

Sony Ericsson Z750

•

Sony Ericsson K790, K800

•

LG CU500

56


9.3.2.

CDMA

•

Kyocera KX5

•

Samsung SPH-M320

•

Samsung SPH-M330

9.4.

Basic Configuration of Phones and Data Cards

Sony Ericsson W995 Models Sony Ericsson W995 TEMS phones have a special setting USB Speed, found under Menu  Settings  Connectivity tab  USB. The choices are High Speed (upper limit: 480 Mbit/s) and Full Speed (upper limit: 12 Mbit/s). •

Select High Speed when running HSDPA in order to achieve the best possible throughput. (This is not applicable to W995 EDGE, for obvious reasons.)

•

Select Full Speed when the phone is using GSM 850 or 900 in an area where it is forced to transmit at maximum power. If High Speed is used in such situations, the GSM transmissions will interfere with the USB connection, so that logfiles may be lost and the USB connection may possibly break down, necessitating a reboot of both phone and PC.

Before changing the setting, make sure the USB cable is disconnected from the phone. After you make the change, the phone will reboot automatically. This takes some time (about 15 s). Sony Ericsson W995 Models with Firmware Version R1F You need to execute the autorun application (Startup.exe) supplied with the phone. However, you must not install everything that comes with this application; rather, you must limit the installation to the drivers: •

In the interface of the autorun application, click the Advanced button.

•

Select the Drivers only option.

Make sure AutoPlay in Windows is not disabled when you connect the phone to the PC. (On the other hand, AutoPlay should be disabled when running TEMS Investigation; see section 7.2.3.)

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Also turn off searching for drivers through Windows Update, or abort the search manually (otherwise, this will take a very long time). Nokia Phones The Net Monitor function in Nokia phones (if present) must be turned off. Qualcomm Chipset Based Devices Some commercial Qualcomm chipset derived phones and data cards may not have diagnostics reporting enabled by default, and Ascom is not at liberty to distribute information on how to enable this function. Customers desiring to use such devices with TEMS Investigation therefore need to contact the relevant supplier or operator in each case.

9.5.

Connecting External Antennas to Phones

An external monopole antenna is connected to a phone by means of a coaxial cable (and possibly an adapter) supplied with the phone. Phone-specific details are as follows: Sony Ericsson W995*, Z750i When ordering an external antenna with one of these phones, the phone is delivered with the antenna adapter already mounted. Just connect the antenna to the adapter. A Sony Ericsson phone with an external antenna mounted cannot use its internal antenna. Nokia N96 Press the antenna adapter into the hole provided for it, then connect the antenna to the adapter.

9.6.

Configuring Devices for Data Services

9.6.1.

Setting Up the Device APN (UMTS)

To run packet-switched data services in UMTS, the Access Point Name (APN) must be configured for the device. For most devices, this can be done from within TEMS Investigation by defining a Network Connect configuration

58


set; see the User’s Manual, section 18.17.3.1. Some exceptions to this rule are covered below. Nokia Phones For Nokia phones you need to set the APN directly in the phone’s user interface. For example, on the Nokia N96, navigate to Tools  Settings Connection  Destinations. Datang Phones The APN configuration is accomplished when you run the Datang PostInstall utility as described in section 6.1.2. If you want to change the APN later on, it is most convenient to run DatangPostInstall.exe again (with argument). Devices Using an NDIS Connection A devices that is going to use an NDIS connection must have an APN preconfigured. If an APN is not already present on the device on delivery, you need to enter one using a software application delivered with the device. Please consult documentation from the vendor for specifics.

9.7.

Scanners

9.7.1.

Anritsu

An RF antenna as well as all necessary adapters and other accessories are included in the package. Anritsu ML8720: Basic Configuration The serial port baud rate must be set to 115200 in the scanner. Proceed as follows: •

From the scanner main menu, select System Configuration, then select Interface and Behavior .

•

Set the COM1 protocol to Direct.

•

Set the COM1 baud rate to 115200.

•

Set COM1 stop bit(s) to 1.

•

Set COM1 data length to 8.

•

Set COM1 parity to None.

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•

From the side menu (operated with buttons on the side of the scanner), select OK.

Anritsu ML8720: Cable A null modem cable must be used to connect the Anritsu ML8720 to the PC.

9.7.2.

PCTel SeeGull

Any PCTel scanner can be mounted into a TC-1520, TC-1520B, or TC-1520C equipment case (where the mounting kit accompanies the case). Any PCTel scanner can be carried in a TEMS Indoor Backpack (see section 2.4), which includes a battery pack. A battery pack is also obtainable as a separate add-on.

9.7.2.1.

PCTel SeeGull LX

All PCTel SeeGull LX scanners have an RF antenna included in the package. WCDMA scanner packages furthermore contain a GPS antenna. MM2 scanners are equipped with a USB power cable. Dual- and single-band scanners are powered through a serial cable. The following functions can be added as options for GSM-capable scanners: •

GSM C/I measurement

•

GSM System Information (BCCH) decoding

9.7.2.2.

PCTel SeeGull EX

The PCTel SeeGull EX scanner has two RF antennas included in the package, as well as a USB cable, a power cable, and a GPS antenna. The EX Mini has only one RF component and hence only one RF antenna. The following functions can be added as options: •

GSM C/I measurement (for GSM-capable scanners)

•

GSM and WCDMA System Information (Layer 3) decoding

•

Spectrum analysis

60


9.7.2.3.

PCTel SeeGull PCT

The PCTel SeeGull PCT scanner has one or two RF antennas included in the package, as well as a USB cable and a power cable. The following function can be added as options: •

Spectrum analysis

9.7.2.4.

Technical Notes on PCTel Scanners

9.7.2.4.1. Reference Point for Signal Level Measurement This section applies to all supported PCTel SeeGull LX and EX scanners. The signal level reported by the scanner is that measured at the scanner ’s antenna connector. No adjustment is made in the scanner to compensate for antenna or cable loss.

9.7.2.4.2. Antenna Cable Attenuation PCTel OP216 Antenna This is a magnetic mount antenna with +4 dBi gain. It covers the frequency range 1700 to 2700 MHz. The antenna is delivered with a 12 ft (3.66 m) coaxial cable called Pro Flex Plus 195. In the table below is shown the total cable attenuation at various frequencies: Frequency (MHz)

Total Attenuation of Cable (dB)

1700

2.15

1800

2.22

1900

2.22

2000

2.33

2100

2.50

2200

2.50

2300

2.55

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Frequency (MHz)


2400

2.78

2500

2.82

2600

2.82

2700

2.90

Smarteq Minimag Antenna This is a magnetic mount antenna with 0 dBd gain. It covers the frequencies 890 to 960 MHz and 1710 to 2170 MHz. The antenna is delivered with a Smarteq RG-174 cable whose loss at 2100 MHz is specified at 1.47 dB per meter cable maximum. The total length of the cable is 2.6 m. In the following table is shown the total cable attenuation at various frequencies: Frequency (MHz)


900

2.34

1800

3.46

1900

3.61

2000

3.70

2100

3.82

9.8.

DRT

The DRT4301A+ scanner package includes: •

LTE/WiMAX antenna suitable for the selected technology and frequency band(s)

•

GPS antenna

•

Power cable with vehicle power termination

62


•

Universal AC power adapter

•

100Base-T crossover RJ-45 male data cable

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10.

PC and Device Configuration for DRT Scanner

This chapter applies to all currently supported DRT scanners (models listed in section 9.1.4). The DRT scanner can either be connected directly to the PC by means of a cable, or it can be accessed over a local area network. The instructions that follow tell how to configure the PC in each case. See also the User’s Manual, section 7.1.3.

10.1.

Direct Connection

The DRT scanner is shipped configured for a direct connection and is assigned the static IP address 192.168.5.2. The PC’s Ethernet adapter must likewise have its TCP/IP address configured as static and equal to 192.168.5.1. Follow these steps: 1. Access the Windows user interface showing your network connections: (Windows 7) Start  Control Panel  Network and Sharing Center  Change Adapter Settings (Windows Vista) Start Settings Network Connections (Windows XP) Start  Connect To  Show All Connections 2. Double-click Local Area Connection. 3. Click the Properties button. (Not applicable for Windows 7.) 4. In the box below “This connection uses the following items:”, select: (Windows 7/Vista) “Internet Protocol Version 4 (TCP/IPv4)” (Windows XP) “Internet Protocol (TCP/IP)” 5. Then click the Properties button. 6. Select “Use the following IP address”. Under IP address, enter 192.168.5.1. Under Subnet mask, enter 255.255.255.0. Then click OK.

64

Chapter 10. PC and Device Configuration for DRT Scanner

7. Connect the scanner to the PC’s Ethernet port with a crossover 100Base-T cable.

10.2.

Local Area Network Connection

For this setup, the scanner must be reconfigured to acquire a dynamic IP address from the network. Follow these steps: 1. Assuming the scanning receiver and the laptop are both configured for static IP addressing, and the scanner is connected to the remote PC via a crossover 100Base-T cable, connect to the scanner with a web browser by entering the URL http://drt4301snAAAA, where AAAA is the serial number of the device. 2. On the web page that appears, under Wired Ethernet configuration, clear the Static IP Address field. 3. Click Save Changes. 4. Access the Windows user interface showing your network connections: (Windows 7) Start  Control Panel  Network and Sharing Center  Change Adapter Settings (Windows Vista) Start Settings Network Connections (Windows XP) Start  Connect To  Show All Connections 5. Double-click Local Area Connection and click the Properties button. 6. In the box below “This connection uses the following items:”, select: (Windows 7/Vista) “Internet Protocol Version 4 (TCP/IPv4)” (Windows XP) “Internet Protocol (TCP/IP)” 7. Select “Obtain an IP address automatically”. 8. Select “Obtain DNS server address automatically”. Then click OK. 9. Connect the PC and the scanner to available Ethernet ports on the same subnet of the LAN with normal (non-crossover) 100Base-T cables. If the remote location is not on the same subnet, then a VPN connection may be used to create an extended virtual subnet that can host the scanner as if it were on a local subnet.

10.3.

Verifying the Configuration

Here is how to confirm and troubleshoot the connection to the scanner.

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Before you begin, make sure your firewall is disabled; see sections 7.2.9 and 7.2.12. 1. Connect the Ethernet cable or cables as described in sections 10.1 and 10.2. 2. Open a Windows command prompt (select Start  Run, enter cmd, and press Enter). 3. Ping the unit by typing the command ping DRT4301SNAAAA, where AAAA is the serial number of the device, and observe if responses are received. 4. If no response occurs, you may use Wireshark to capture the Ethernet traffic and determine the unit’s current IP address. Enter the filter term nbns.flags == 0x2910 to isolate the Netbios Naming Service registration messages sent out by the scanner. The IP address will be included in the message from the scanner.

10.4.

Scanner Antenna Connection

On DRT scanners that have two RF inputs, the RF antenna must be connected to the RF IN B port.

66

Chapter 11. PC and Device Configuration for Ericsson Fixed Wireless Terminal

11.

PC and Device Configuration for Ericsson Fixed Wireless Terminal

Ericsson Fixed Wireless Terminals (FWTs) are routers offering wireless access to broadband Internet and telephony. The FWT constitutes a gateway to a network. Regarding FWT operation in general, please consult the documentation delivered with the product.

11.1.

PC Configuration

If an FWT is to be used with TEMS Investigation, the following must be observed: •

The PC must not be connected to any other network. (The “default gateway” must be unambiguously defined in the PC OS.)

•

The default IP address of the FWT is 192.168.1.1. It is possible to change this address to any value; however, TEMS Investigation requires that the IP address fall within the private address space (see IETF RFC 1918).

•

If a firewall or other security product is installed, you must make sure that port 1895 is open, since the TEMS service uses this port.

11.2.

FWT Configuration

The FWT itself must be configured as follows: •

Connect the PC and FWT with a LAN cable.

•

Configure the network interface on the PC with either a static IP address in the range 192.168.1.0/241 or DHCP.

•

Using Telnet2, log in to the FWT (192.168.1.1)1 as root. The root password will be different in each custom configuration. Please contact your supplier or operator for assistance.

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•

Run the following commands: # cf set tems.enabled true # cf commit The TEMS service will now always be running on the FWT whenever it is turned on. There is no need to restart the TEMS service after the FWT has been rebooted. To disable the TEMS service, run these commands: # cf set tems.enabled false # cf commit

1. This is the default network on the FWT LAN, though it is possible that the FWT has been configured differently. 2. In Windows 7/Vista, the Telnet client is by default not activated. To activate it, do as follows: Open the Control Panel and navigate to Programs and Features. Click “Turn Windows features on or off ”. In the feature list that appears, check Telnet Client.

68

Chapter 12. Connecting and Activating External Equipment

12.

Connecting and Activating External Equipment

See the User’s Manual, chapter 7.

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13.

Cell Data and Maps

Two aspects of the data presentation in TEMS Investigation require some preparation: •

Presenting cell data

•

Displaying background maps

These things are addressed in the User ’s Manual: •

How to load cell files is described in the User’s Manual, section 5.3.

•

How to load map files is the subject of sections 29.3 –29.4 of the User’s Manual.

70

Index

Index

Symbols .NET Framework 15

A Access Point Name (APN) 58 accessories 8 administrator rights on PC, actions requiring 42 Aero Glass 45, 47 Anritsu scanners 59 basic configuration of ML8720 model 59 cable to use with ML8720 model 60 supported models 52 APN (Access Point Name) 58 AQM devices capable of 56 licensing for 7 AQM modules 51 drivers for 36 automatic updating of software 42 AutoPlay 42

B backpack (TEMS Indoor Backpack) 35 Base Packages 5

C Call Generator 15 installing 48 cell data, importing 70 Computer Diagnostics utility 16, 38 running 38 connectable phones and data cards, list of CDMA 51 LTE 50 TD-SCDMA 51 UMTS 49

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connectable scanners, list of CDMA 54 GSM/WCDMA 51 LTE 53 TD-SCDMA 54 WiMAX 54 contents of Getting Started Manual 1

D data service testing configuring devices for 58 data services 4 Datang LC8130E 51 Datang phones USB drivers for 32 Datang PostInstall utility 33, 59 definitions of TEMS Investigation concepts 3 detach/attach of software-based license 20, 23 Documents folder 43 DRT4301A+ scanners 62 configuration of 64 configuring for local area network connection 65 connecting RF antenna to 66 for LTE 53 for WiMAX 54

E energy saving features in Windows 43 equipment cases 2 Ericsson Fixed Wireless Terminals 51 configuration of 67 PC configuration for 67 external antennas connecting to phones 58 support for in phones 56 external equipment 49 connecting in TEMS Investigation 69

F FAQ (on TEMS website) 3 firewall in Windows 44

G GPS protocols, supported 55

72

Index

GPS units list of supported 55 USB driver for 35

H hardware requirements for installing TEMS Investigation 13, 15 hardware-based licensing 18 HASP HL 9, 18 HASP key, driver for 10 HASP SL 9, 18 HASP software protection 18 HASP SRM Remote Update utility 16 HTC Touch Pro 2 general capabilities of 56 HTC Touch Pro2 49

I indoor backpack 8, 60 Information Elements and Events volume 1 installing TEMS Investigation 13, 16 Internet Explorer 15 IPv6 44, 46 IR port 42

L LG CU320 50 LG CU500 50 LG U960 50 licensing in TEMS Investigation 9 floating license 8, 9 for AQM 7 for external devices 6 inspecting the scope of your license 10 license requirements 10 licensing solutions 9 local license 9 network license 8, 9

M Manual UE Configuration utility 16, 33, 34 maps, importing 70 Microsoft Core XML Services 15 Microsoft DirectX 15 MSXML 15

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My Documents folder 43

N Nokia 6120 50 Nokia 6121 50 Nokia 6720 50 Nokia C5 49 general capabilities of 56 Nokia GSM phones Net Monitor function 58 USB driver for 34 Nokia N95 50 Nokia N96 49, 50 general capabilities of (US version) 56 using external antenna with 58 Nokia PC Suite 43 Nokia UEs Net Monitor function 58 USB driver for 34

O operating system requirements for installing TEMS Investigation 14

P PC configuration for DRT scanner 64 for Ericsson Fixed Wireless Terminal 67 PC settings for TEMS Investigation, recommended 41 PCTel SeeGull EX scanners 60, 61 supported models (CDMA) 54 supported models (LTE) 53 supported models (TD-SCDMA) 54 supported models (UMTS) 52 USB driver for 35 PCTel SeeGull LX scanners 60 supported models (CDMA) 54 supported models (UMTS) 52 USB driver for LX MM2 35 PCTel SeeGull PCT scanners USB driver for 35 PCTel SeeGull scanners antenna cable attenuation 61 reference point for signal level measurement 61

74

Index

phones 3 basic configuration of 57 capabilities of phones sold with TEMS Investigation 56 list of connectable (CDMA) 51 list of connectable (LTE) 50 list of connectable (TD-SCDMA) 51 list of connectable (UMTS) 49 port-scanning software 43 power management in Windows 7 45 in Windows Vista 46 in Windows XP 47 product packaging 5

Q Qualcomm chipset based devices connectable (CDMA) 51 connectable (UMTS) 50 enabling diagnostics reporting 58 USB driver for 34

R Readme file 3 Release Note 3 Replay Packages 6 RTP ports for video streaming 43

S scanners 4 list of connectable (CDMA) 54 list of connectable (GSM/WCDMA) 51 list of connectable (LTE) 53 list of connectable (TD-SCDMA) 54 list of connectable (WiMAX) 54 screen savers 43 security products 43 Sierra Wireless AC 503 49 general capabilities of 56 sleep mode in Windows 43 software requirements for installing TEMS Investigation 15 software-based licensing 18 Sony Ericsson C702 49, 53 Sony Ericsson C905 49, 53 Sony Ericsson C905a 49, 53

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Sony Ericsson K600i 49 Sony Ericsson K790a 50 Sony Ericsson K790i 50 Sony Ericsson PC Suite 43 Sony Ericsson phones USB drivers for 32 Sony Ericsson TM506 49 Sony Ericsson W600i 50 Sony Ericsson W760i 50, 53 Sony Ericsson W995 49, 52 general capabilities of 56 Sony Ericsson W995 EDGE 49, 51 Sony Ericsson W995 models configuring USB speed 57 using external antenna with 58 Sony Ericsson W995a 49, 52 general capabilities of 56 Sony Ericsson Z750i 50, 53 using external antenna with 58 SpeedStep technology 42 SRUs 51 USB driver for 34 support contact information 3

T TC-1520 equipment case 35, 60 TC-1520B equipment case 35, 60 TC-1520C equipment case 35, 60 Technical Reference volume 1 TEMS Indoor Backpack 35 TEMS on-line subscription service 3 TEMS Pocket 2 TEMS Pocket Positioning Tool 16 terminals 3

U UAC in Windows 7 45 in Windows Vista 46 UDP ports for video streaming 43 uninstalling TEMS Investigation 16 USB drivers for phones 32 USB Legacy Support 44

76

Index

USB-to-RS232 serial converter in equipment cases and backpack, driver for 35 User Access Control in Windows 7 45 in Windows Vista 46 user terminals 3 User’s Manual 1

V video streaming, RTP (UDP) ports for 43 visual effects in Windows Vista 45, 47 in Windows XP 47

W WiMAX configuring PC for DRT scanner 64 Windows 7 settings required 44 Windows Aero color scheme 45, 47 Windows firewall 44 Windows Media Player 44 deleting registry keys for (Windows XP) 47 Windows Vista settings required 46 Windows XP settings required 47

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TEMS Investigation 12.0 Getting Started Manual.pdf

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