Tacera
Installation Guide
Austco Communication Systems Pty Ltd 40 O'Malley St, Osborne Park, Western Australia 6017 Phone: +61 8 9244 4499 Fax: +61 8 9244 4727 Web: www.austco.com
©Copyright Austco Communication Systems 2013 All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
Warranty The information contained in this document is subject to change without notice. Austco Communication Systems makes no warranty warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Austco Communication Systems shall not be liable for errors errors contained herein or for incidental or consequential damages in connection with the furnishing, performance or use of this material. Doc Version TACERA-INSTALL-V2.6
Contents Chapter 1
Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Descrip tio n o f Devic e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Who Sho uld Read Read This Guid e . . . . . . . . . . . . . . . . . . . . . . . . . . . Install atio n Guid e Organizatio n . . . . . . . . . . . . . . . . . . . . . . . . . . Naming Co nven tio ns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contacting A ustc o Technical Technical Suppo rt . . . . . . . . . . . . . . . . . . . . Related Docu mentati on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 2
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Cabli ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inpu t and Outp ut Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Callp oi nts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handsets an d Pend ants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Over Door Lig hts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . An nu nc iat or s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Staff Stat io ns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pagin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Teleph on y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IP Cons id erati on s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VoIP Communicatio Communications ns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Web Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ethern et Network and Server IP Addr esses . . . . . . . . . . . . . . . Serial - Devic es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Softwar e Confi gur atio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install Ins tall ation ati on Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter Chapter 3
20 21 22 23 24 25 26 27 30
IPnet IPnet Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 IPnet Ro ut er(Wall Mou nt ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IPnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IPnet Devices Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Austco
12 12 12 12 13 13 13 13 13 14 14 15 15 15 15 16
Cable Cable Requirements Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Distr ibu ted Cabli ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Distributed Distributed Cabling Cabling with a Switch Switch . . . . . . . . . . . . . . . . . . . . . . . Rack Mo un ted Cabli ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Struc tu red Cabli ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Structured Structured Cabling with with Switch . . . . . . . . . . . . . . . . . . . . . . . . . Structured Structured Cabling with with T Junction Junction . . . . . . . . . . . . . . . . . . . . . . Tacera Cab li ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Migr ating ati ng 2G to 3G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Power Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter Chapter 4
8 8 8 9 9 9
32 34 35 36 36 36 1
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Tacera
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IP-HUB (Rack Mount ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 5
IPnet Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 IPnet B asics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety Earth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Callp oi nts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Australian Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . British Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing Callpoints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call Activation and Cancellation . . . . . . . . . . . . . . . . . . . . . . . . Call Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Buzzer and Backlighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Shroud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Waterproof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fixed-button Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Generic Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Button Insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activation and Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . Bed Mat Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activation and Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Button Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activation and Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pull Cord Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Over Door Lig hts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ton e Sound ers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Relays and Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
37 37 39 39 39
42 42 42 43 44 44 44 45 47 47 48 48 48 49 49 49 50 50 51 51 52 52 53 53 53 54 54 54 54 55 55 56 56 56 56 58 59 59 61 63 63 63 65
Contents
Installation Guide
Contents
Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dual Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Input Opto-isolator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Digital Input Capture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Input Digital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Digital Input Capture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . T Junction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 6
Handsets, Pendants And Accessories . . . . . . . . . . . . . . . . . . . . . . 73 Handsets & Pend ants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ergo Plus Multifunction Handset . . . . . . . . . . . . . . . . . . . . . . . . Entertainment Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ergoplus Patient Call Pendant . . . . . . . . . . . . . . . . . . . . . . . . . . Call Pendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activation and Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handset Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pendant Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Over B ed L amps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TV Cont roll er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 7
74 74 76 77 78 78 78 79 79 80 80 80 81 82 82 82
IP Connect Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 IP Conn ect Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation (Wall-Mountable Version) . . . . . . . . . . . . . . . . . . . . Removing and Replacing the ACS-100 Lid . . . . . . . . . . . . . . . Connecting Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Powering Up the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Shutting Down the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . Backing Up the CF Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacing the ACS-100 SATADOM Drive . . . . . . . . . . . . . . . .
Austco
65 65 65 66 66 66 66 67 67 67 67 68 68 69 69 69 69 70 70 70 71 71
84 87 88 88 89 90 90 91 93 3
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Upgrading the IP Connect Server . . . . . . . . . . . . . . . . . . . . . . 93 Installation (Rack-Mountable Version) . . . . . . . . . . . . . . . . . . . . 93 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Ethernet Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Server IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Serial - RS232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Staff Stat io ns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Software Installation on a PC . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Chapter 8
Annunc iators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 AN-PD1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wall Outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ethernet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Master-Slave Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio Adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IP-AN-DD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 9
Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Pagin g B ase Ins tall ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecti on s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LAN Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Antenna Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DIP Switch es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 10
116 117 117 117 118
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 IP-PSA Power Sup ply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wall Mounting the Power Supply . . . . . . . . . . . . . . . . . . . . . . Bench Mounting the Power Supply . . . . . . . . . . . . . . . . . . . . Rack Mounting the Power Supply . . . . . . . . . . . . . . . . . . . . . Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mains Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
111 112 112 112 114
Interco ms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Comp on ents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 11
102 103 103 104 104 104 104 105 106 106 107 107
120 121 121 122 122 123 123 124 124
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Installation Guide
Contents
DC Power Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alarm Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Resettable Fuses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Battery Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Internal Batteries Installation . . . . . . . . . . . . . . . . . . . . . . . . . . Installing External Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . .
124 125 125 125 126 126 127
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
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Contents
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Contents
1 P REFACE The Tacera Installation Guide details the installation procedure for the Tacera Nurse Call System, along with a detailed description of the system features and information about the components’ operation and testing procedures. Installing Tacera requires installing room controllers, servers, staff stations, and other nurse call components, which are proficiently designed considering the devices’ look and feel, how they affect the hospital and aged care work flow, and how the health care staff and patients use them. Tacera, once fully installed, enables nurses to receive and respond to patient calls while freely moving around t heir wards, in addition to providing patients with bedsite entertainment control options.
Austco
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Description of Device
Tacera
Description of Device Austco Communications’ IP solution Tacera provides hospital and aged care facilities with a powerful and flexible nurse call and care management system that is modular, highly integrative, as well as easy to install and configure. By simplifying cabling connections, using intelligent hardware to minimise configuration, and adding standard integrations to widely used systems, Tacera is not only an attractive solution today, but a future-proofed one for tomorrow.
Who Should Read This Guide The Tacera Installation Guide is intented for the technicians who install Tacera at hospital and aged care facilities. The installation personnel should be familiar with each component of the system. Periodic checks and training should be performed to ensure that the system and its components are in good condition.
Installation Guide Organization This guide is organized into the following chapters: Chapter 1, Preface, defines this guide’s purpose, describes the guide’s organization and provides information on contacting Austco Support. Chapter 2, Overview, provides an overview of the system components, IP considerations, and installation steps. Chapter 3, Cable Requir ements , details the cable requirements for Tacera installation. Chapter 4, IPnet Router , details the installation procedure for IP-CCT, the device that manages in-room devices such as callpoints, pendants, over door lights, and tone sounders. Chapter 5, IPnet Devices, details the construction, installation, activation, and cancellation procedures for the IPnet devices, which include the callpoints, over door lights, tone sounders, relays and inputs. Chapter 6, IP Connect Devices, details the installation procedure for IP Connect servers and staff stations. Chapter 7, Annunc iators, details the device features and installation procedure for annunciators. Chapter 8, Integration, details the paging base installation, connections, and DIP switches. Chapter 9, Intercoms , details the components, installation, and connections for the Tacera intercom modules. Chapter 10, Power Sup ply, details power supply installation, connections, and battery backup. Index contains an alphabetical listing of topics covered in this guide, along with references to locations where you can find related information.
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Chapter 1: Preface
Installation Guide
Naming Conventions
Naming Conventions This guide uses the following naming conventions: Table 1-1 Tacera Naming Conventions
Given Names of Products Functional/Other Names of Products IP-CCT
IPnet Router, Room Controller, Callpoint Controller, IP-CCT Controller, IPnet Controller
Austco Connect Server
IP Connect Server, ACS-100, IP-ACS-100, Tacera Server
IP-DUTY
IP-Touch Duty, IP Workflow
IPC-Tacera
Tacera GUI, Tacera Software
IP-TSNS
Touch Screen Nurse Station
IP-CPS, IP-CPG, IP-ODL, IP- IPnet devices ZTS, IP-IN8, IP-OPT8, IP-RLY, IP-TJ
The Given Names of Prod ucts are the actual names given to the products by Austco. The same product is sometimes referred by short names or by names based on the function it performs and those names are listed under Function al/Other Names of Products . Here are some terminologies, which are widely used while describing the various components of the Tacera product family: ACS-100: Hardware appliance that runs the IP Connect software and platform software Platform: Operating Systems, along with services required to run Tacera. Eg: Linux OS + [DNS server, DHCP, Time, Asterisk, Postgresql] Suite: The Tacera package that includes IP Connect,Tacera User Interface, and Site Config software
Contacting Austco Technical Support During installation, if you don’t find your questions answered in this guide, please contant Austco Support either on phone +61-8-92444499, or via email
[email protected]. If you have any questions concerning software licenses or maintenance agreements, please contact Austco Sales at
[email protected].
Related Documentation IPC Tacera User’s Guide - details how to use the Tacera General User Interface (GUI), which is the software application for Tacera staff stations. Tacera Configuration Guide - provides the information necessary for understanding and modifying the Tacera properties files and defines how certain features function through a range of configuration options.
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Related Documentation
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Chapter 1: Preface
2 O VERVIEW Prior to arriving at the site you should consider the following: Ordering materials – there will be lead times for supply. Wall boxes and conduits – 25 mm conduits will need to be provided from the ceiling space to each callpoint wall box. Marked Plans – a full marked up plan provided to your installer to show the type and position of each callpoint required. Rough In – Installation of the cables after the wall boxes and conduits have been installed. This is normally done prior to the ceilings being installed after the roof has been built. Fitting Off – This would normally take place after the painters have finished. All CAT5 cabling should be terminated and individually tested prior to connection of Austco devices, followed by a full system commissioning and testing procedure. Some pre-commissioning with the IPnet Router can be done during connection of devices. See “IPnet Devices” on page 36.
Austco
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Cabling
Tacera
Cabling The cabling from theIPnet Router to IPnet devices is wired using CAT 5 or CAT 6, shielded or UTP with a maximum of 300 meters, subject to equipment load and resistance. Cabling from the controller to the switch is limited to 100 meters as dictated by IP runs.
Tip Use the Voltage Calculator to determine whether IPnet cable length can support the number of devices required.
Cabling practices should conform to the standards and regulations enforced in the country concerned (AS3000 in Australia). Mechanical damage that could occur in your particular installation should be taken into account. All cables should be marked at the room controller with their devices location. This will assist technicians at a later stage with any fault finding.
Note Do not run cables to callpoints in conduits containing mains wiring (e.g. 240 Volt or 110 Volt). Keep them 200 mm away and cross over mains wiring at right angles. Keep conduits at least 200 mm away from any dimmer switch or light switch starting fluorescent lights.
Input and Output Devices Input devices are the nurse call components that trigger call events. Examples of input devices are callpoints, pull cor d points, pendants and auxiliary inputs (door monitoring, smoke alarms etc.). Call events are processed by Tacera and data is communicated to a variety of notification devices to alert staff and ensure prompt action for calls. Notification devices can be over door lights and annunciator displays, portable devices such as pagers, wireless telephones, or interactive devices such as staff stations. Most Tacera devices are connected to the IPnet and controlled b y the IPnet Router; some are connected to the site LAN and the IP Connect Server. Refer to the cabling diagrams in “Tacera system cabling” on page 26 for a visual view of the connections available and the devices they manage. The IPnet Router is detailed in “IPnet Router” on page 31. For information on the IP Connect Server, refer to “IP Connect Server” on page 84.
Callpoints Austco offers a range of different callpoints for use in rooms, wet areas or corridors. Each type of callpoint has unique features offering greater flexibility in accommodating site needs. See “Callpoints” on page 44 for more information.
Handsets and Pendants The Tacera range includes multiple handsets offering control of TV and lights, as well as simpler pendants for re questing nurse help. These are detailed in the section “Handsets, Pendants And Accessories” on page 73.
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Chapter 2: Overview
Installation Guide
Over Door Lights
Two types of 8-input IPnet devices are available to pass contact-closure or voltage activation from other systems (such as access control or fire alarm) to Tacera. These are detailed in the section “Relays and Inputs” on page 65.
Over Door Lights Over door lights that can be used in corridors outside the rooms to indicate which rooms are calling and the priority level of those calls are available in various light combinations. Simpler over bed lights can also be used in multiple bed rooms to indicate which patient requires assistance. See “Over Door Lights” on page 59 for details.
Annunciators The annunciators are connected to the IP Connect Server via ethernet.Call tones matching the call priorities ensure that staff are alerted to calls when not within sight of annunciators. Tacera works with two types of annunciators — AN-PD1 and AN-DD. The AN-PD1 annunciator consistsof an one or two sided panel with brightly coloured text,which allows staff to view call alarms from far away. The AN-DD annunicators, also known as LCD an nunciators, employ a high resolution LCD 24’’ display, which ensures that the messages are easy to read from a distance of up to 20 m.
Staff Stations Staff stations allow nurses to use Tacera’s intuitive user interface to manage calls, send messages to devices (pagers, phones, etc.), swing areas, and define call assignments for each shift and roster. It is a flexible application completely customized for the specific site needs and when integrated with audio can be used to talk with patients and other staff members at any staff station or on their mobile devices. See “Staff Stations” on page 95.
Paging Austco Ethernet paging bases are connected to the IP Connect Server for paging notifications. Paging devices are added as available devices for messaging in the site configuration file. Tacera can transmit paging messages via an Austco paging base (APR protocol), or any paging base equipped to process TAP protocol.
Telephony Tacera integrates with many telephony vendors such as Cisco, Aastra, Spectralink and Ascom phones. Vocera badges may also be used to receive call notifications. These devices are simply connected on the LAN and are configured to interface with Tacera nurse call data.
Austco
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IP Considerations
Tacera
The text to speech messaging ensures that staff members are notified of calls on their devices. If audio devices are available in the patient room, a nurse can easily connect to the calling room and communicate with the patients. This can save precious time and unnecessary trips back and forth for already busy staff. For details on configuration of these devices see the Tacera Configuration Guide.
IP Considerations As the IT world moves away from proprietary protocols to standard protocols to ease system integration, the Internet Protocol (IP) has become the most common communication protocol used world-wide. Offering exceptional fault-detection and monitoring advantages, IP technology is a logical solution for an Emergency call system that can save lives. Tacera uses the advantages of IP technology to ensure its system components are active and working at all times and includes autonotifications of failures or errors to minimise downtime and patient risk. By standardizing protocols, Tacera can easily integrate with existing third party systems on-site without requiring expensive middleware. This ensures that your nurse call and emergency solution is flexible enough to work with as many systems as needed and avoids having to duplicate data or processes. Integration of information on one platform also offers the benefit of cross-system reporting, management of Key Performance Indicators (KPI) allowing you to analyse your site activity and better understand where systems, processes and resource allocation can be improved.
VoIP Communications Additionally, Tacera surpasses simple nurse call functionality by using Voice Over IP (VoIP) for all site audio communications. The line between audio systems and non-audio systems is very flexible as dedicated audio cabling into the patient room is no longer required. For facilities wishing to use in-room telephony for nurse call functionality, Tacera can be configured to use the two channels of a standard Session Initiation Protocol (SIP) telephone for communication with the patient using the handset or the in-built intercom of the SIP telephone. This ensures that staff can easily be connected to a patient room when a call is activated with a simple press of a key from a wireless, DECT, or SIP telephone. If connected to the in-room SIP telephone intercom, the patient can be heard without the necessity of picking up the handset. This feature can also be used for Public Announcements throughout the site. Dedicated audio nurse stations and intercoms are no longer required as a standard USB telephone can be used on any PC to call any SIP device on-site. Communication is not limited to nurse-patient, as staff can call any other staff member at any staff station, while they are walking around the site using wireless telephones, or by using the integrated PA system. To manage this level of communication, Tacera’s IP Connect Server includes a Private Automatic Branch Exchange (PABX), but is easily integrated to any standard PABX on-site. An in-built text-to-speech engine also ensures that messages sent to both audio and non-audio devices are audibly annunciated to all telephones, intercoms or Vocera badges. This added functionality allows staff to contact any other staff member onsite without having to call pagers and telephones separately, saving time and increasing efficiency.
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Chapter 2: Overview
Installation Guide
Ethernet Network and Server IP Addresses
Web Access Finally, by offering a powerful IP system, Austco Communications has made it a priority to use the accessibility of systems remotely. Using standard web-browsers to configure equipment adds flexibility of use, while password protected access remains safe and secure. Provided they are given access to your network, technicians can access site equipment remotely, allowing them to troubleshoot issues off-site, reducing cost of travel and configuration time. This same level of access can also be used to monitor site activity from head-office in multi-facility scenarios.
Ethernet Network and Server IP Addresses The IP Connect Server supports two LANs. Nurse call LAN is for all IPnet Routers and Annunciators. Integration LAN is for communication to external devices and to interconnect IP Connect Servers. In the nur se call LAN, the deafault IP address of the IP Connect server is 10.1.1.250. In the integration LAN, the IP address of the IP Connect Server defaults to 192.168.0.172.
Caution Automatic JAVA updates on the Windows PC can have an impact on Tacera as it is based on JAVA. Addresses are part of the configuration needed for a Tacera system to work flawlessly. See the Tacera Configuration Guide for details.
Serial - Devices The IP Connect Server is able to connect up to 8 Serial devices (AN4-50, Chime, Pager Base, etc.) using an Edgeport converter. The devices can be configured using IP Connect Site Configuration. The standard RS232 is designed to communicate reliably with a single device over a maximum of 100m of cable. To have several annunciators and a CM-PB/ETH on the same line, it is recommended to use differential drivers. Install an interface converter RS232 to RS485 which is a small box (80 x 35 x 22mm) that plugs into the PC port and will drive up to 10 receivers on a maximum line length of 1200m.
Software Configuration Actual site configuration is achieved using a few Austco Communication applications. In-room devices are configured using the IPnet Controller, a web-based application that communicates with the IPnet Router. Call Types, over door light behaviour and much more can also be set-up in th is application.
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Installation Steps
Tacera
The site file is created using IP Connect Site Configuration. This application allows you to customise the overall site settings including the site layout and map. IP Connect Site Configuration is also used to set up assignments between input devices (such as callpoints) and output devices (such as annunciators). If the site is using maps, reuse the CAD drawings provided by the architect to create Scalable Vector Graphical maps using Austco Communications’ SVG Map Editor. Additional dynamic settings such as rostering, call assignment and adding new notification devices can be done on-site using the Tacera client application.
Caution Allow sufficient time in your installation planning for the site configuration: 1 hour for general settings + 1 hour per 25 calls. This time can vary, depending on familiarity and experience using Austco applications.
Installation Steps These are the steps to follow, more or less in this order:
1
To determine the best possible placement of the equipment needed on-site you will need: a
Equipment take-offs (sheet listing what equipment is required per room, ward, floor, entire site.
b
Printed Site maps.
c
A laptop running Austco’s configuration tools.
2
Define the location of the equipment on the map and determine the cabling structure required. Depending on the site requirements for cabling (structured, managed switch, etc.) you can see where you will need to locate the IPnet Routers and the IP connect servers (corridor vs. equipment rooms).
3
Validate your cabling lengths and power drops using the Voltage Calculator. This tool helps you determine how many devices and rooms you can link per IP-CCT.
Caution Remember to place your high current devices (over door lamps) at the beginning of your cable runs, since longer cable lengths will impact available current for optimal operation.
4
You may need to go back to the Equipment Calculator spreadsheet to add extra or remove equipment, which will impact the installation cost. a
16
Part of this step also entails factor ing in network switches depending on the number of nurse call LAN.
Chapter 2: Overview
Installation Guide
Tip
Installation Steps
5
If using a barcode reader, tag and note the equipment used and the location in a separate list. This is useful information to locate a defective piece for repair or replacement after installation.
6
Install the equipment on-site. Some considerations:
Be sure to save a copy of each configuration template uploaded on-site. This will allow you to have a back-up and offer some troubleshooting possibilities off-site.
•
• •
•
•
•
7
To differentiate between the CAT5 or 6 cable used for Ethernet or for IPnet devices, you may wish to consider a different colour cable. IPnet devices are powered via the IPnet cable. IPnet devices will be auto-detected as they are connected on the IPnet cable. This offers a pre-commissioning test that you may wish to use. To do this, an IPnet Router must have power and be connected to the line. The order in which equipment is connected on the line affects your voltage drop, as does the cable lengths between devices and the IPnet Router. See the Tacera Configuration Guide for details. IPnet devices that are powered and Active will show the backlit reassurance light. Callpoints will not generate alarms until they are assigned to a zone, although they will show activity on the IPnet Controller page. See the Tacera Configuration Guide for details. Install the Tacera Staff Stations or GUIs and connect them to the server(s).
Use a computer to define the Tacera configuration. a
Connect to an IPnet Router and use the IPnet Controller page to define the site preferences and device configuration. See the Tacera Configuration Guide for details. You will need to repeat this for all IPnet Routers installed.
Note Some global site preferences can be defined once and updated to all connected controllers. b
If using maps, use SVG Map Editor to conver t CAD drawing top maps and import them into the Site Configuration file. See the Tacera Configuration Guide for details
c
Create a new site file and define the sit e layout in IP Connect Site Configuration. See the Tacera Configuration Guide for details.
d
Import the IPnet Router configuration into IP Connect Site Configuration and link the installed equipment to the site layout. See the Tacera Configuration Guide for details.
e
Upload the created .ccp site file to the IP Connect Server or servers. See the Tacera Configuration Guide for details.
Caution If using more than one server, you will need to repeat this for all servers and ensure all connected servers have the same .ccp file.
Austco
f
Configure the Tacera user interface to the site requirements. See IPC Tacera User’s Guide for details.
g
Configure any peripheral devices such as telephones, pagers, etc. Those devices are that int egrate with Tacera are detailed in separate chapters.
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Installation Steps
Tacera
8
Test the installation and configuration. See “Testing TACERA” on page 124.
9
Run the Commissioning Report. See the IPC Tacera User’s Guide for details.
10 Train the users on the system.
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Chapter 2: Overview
3 C ABLE R E QUIREMENTS With Tacera, Austco Communications aims to radically simplify the installation of our systems. By using one type of cable, either a Category 5 or 6, with RJ45 connectors, cable can be bought in bulk and is much faster to install. With all in-room equipment powered over the IPnet cable, separate power feeds are unn ecessary. Some equipment such as the IPnet Router, Annunciators, and the IP Connect Server still require power and Austco Communications sells a purpose-built power supply with battery backup capabilities to ensure that Tacera runs un-interrupted in case of power failures. •
•
Power cable is heavy duty figure ‘8’. The current carrying capacity should be such that there is no more than 1 Volt voltage drop between power supply and the end of the line. Category 5 or 6 cable, shielded or UTP used for Ethernet connections and IPnet devices. A separate cable colour can be used to differentiate where Ethernet is used and where only the IPnet bus is needed.
Note Overall screen is recommended for the important communication links. A screen has to be grounded at one end only to be effective. Figure 3-1 Cable types
Tacera supports flexible cabling requirements such as structured cabling or distributed cabling with or without switches. Each cabling option offers advantages and disadvantages as described below.
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Distributed Cabling
Tacera
Distributed Cabling Distributed cabling is useful when you need to cover large floor spaces. By daisy chaining the routers, you can cover longer cable runs.
Ad van tages • • • •
Can cover large areas, max distance between controllers =100m. Best power efficiency, minimum power loss on cable. Lower cabling cost. High Rooms/Controller ratio (max =8).
Disadvantages • •
Fault finding more difficult. A faulty room controller can interrupt signal from others downstream.
Figure 3-2 Distributed cabling topology
Warning Interconnecting IPnet Routers in a loop might result in misoperation.
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Chapter 3: Cable Requirements
Installation Guide
Distributed Cabling
Distributed Cabling with a Switch Minimise the risk of daisy chaining router s by cabling them back to a standard Ethernet switch. This adds a new level of security to your nurse call network and increases transmission speeds.
Ad van tages • • • •
Faulty board isolation. Reduced latency due to star topology. Best power efficiency, minimum power loss on cable. High Rooms/Controller ratio (max =8).
Disadvantages • • •
Additional hardware required - Ethernet switches. Max distance between switches and controllers reduced. Higher cabling costs.
Figure 3-3 Distributed cabling with a switch topology
Note You might consider using 24VDC ethernet switch or AC UPS to ensure un-interrupted operation in the event of AC power fail.
Austco
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Rack Mounted Cabling
Tacera
Rack Mounted Cabling When installing equipment in rack mounted scenarios, routers can be installed in a rack and cabled back to the patient rooms.
Ad van tages • • •
All boards installed in rack/cabinet - easier to monitor and replace. Higher Rooms/Controller ratio (max =8). Reduced cabling costs (no need to cable 24V to rooms).
Disadvantages • • • •
Additional hardware required - rack/cabinet. Max distance between controllers and rooms reduced. Reduced power efficiency. Possible reduction of IPnet Devices due to power voltage drop on long cable runs.
Figure 3-4 Rack mounted cabling topology
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Chapter 3: Cable Requirements
Installation Guide
Structured Cabling
Structured Cabling Although far more expensive in cabling costs, many facilities insist on structured cabling as this affords them the possibility of replacing a nurse call supplier without needing to re-cable the facility.
Ad van tages • • •
Higher distance covered between rack and each room (up to 200m). All boards installed in rack/cabinet - easier to monitor/replace. Use of Ethernet switch means that a failure of one IPnet Router cannot affect others.
Disadvantages • • • •
Additional hardware required - rack/cabinet. Lowest rooms/controller ratio = 2. Higher cabling cost. Reduced power efficiency.
Figure 3-5 Structured cabling topology
Austco
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Structured Cabling
Tacera
Structured Cabling with Switch Although far more expensive in cabling costs, many facilities insist on structured cabling as this affords them the possibility of replacing a nurse call supplier without need to re- cable the facility. Adding an Ethernet switch ensures isolation of faulty routers.
Ad van tages • •
Higher distance covered between rack and each room (up to 200m). All boards installed in rack/cabinet - easier to monitor/replace.
Disadvantages • • • •
Additional hardware required - rack/cabinet, Ethernet switches. Lowest rooms/controller ratio = 2. Higher cabling cost. Reduced power efficiency.
Figure 3-6 Structured cabling with switch topology
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Chapter 3: Cable Requirements
Installation Guide
Structured Cabling
Structured Cabling with T Junction Although far more expensive in cabling costs, many facilities insist on structured cabling, as this affords them the possibility of replacing a nurse call supplier without requiring to r e-cable the facility. Using IP-TJs to link IPnet Routers and IPnet devices reduces the number of IPnet Routers required.
Ad van tages • •
Higher distance covered between rack and each room (up to 200m). All boards installed in rack/cabinet - easier to monitor/replace.
Disadvantages • • • •
Additional hardware required - rack/cabinet, Ethernet switches. Lowest rooms/controller ratio = 4. Higher cabling cost. Reduced power efficiency.
Figure 3-7 Structured cabling with T junction topology
Austco
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Tacera Cabling
Tacera
Tacera Cabling Cabling of devices into the room can be daisy chained as all in-room devices are powered by the IPnet controller. Figure 3-8 Tacera system cabling
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Chapter 3: Cable Requirements
Installation Guide
Migrating 2G to 3G
Migrating 2G to 3G Tacera is backward compatible with most previous Austco equipment. In our second generation systems, Ethernet staff stations would be the hub of the system, with controllers relaying the room information back to the staff stations. An IP Connect Server offering reporting capabilities, as well as a PABX for VoIP communications is often installed on 2G sites to enhance the system capabilities. 2G is Austco’s previous generation of nu rse call products such as LightCom, MediCom and CallGuard. Some of the 2G equipment is used in a Tacera system (i.e. pendants, handsets, etc.) If an IP Connect Server (ACS-100) is already installed with 2G equipment, the IP Connect Server will manage the call alarms from the 2G ward and will send notifications to devices (telephones, pagers, annunciators, etc). In a scenario where a new ward is installed with Tacera equipment (3G), the IP Connect Server will interface with 2 G call data so that all alarms will be handled by the Tacera GUI. If there is no IP Connect Server on-site or if the staff stations are not networked, replacing the staff station for an Ethernet staff station is the first step. It is also possible to integrate non-Ethernet staff stations using a RS232 serial to Ethernet converter (MOXA is recommended). When the new ward with Tacera equipment is installed, the IP Connect Server used in the 3G ward is also used to manage alarms from the 2G ward. If the cabling on-site is already CAT5 with daisy chain of devices in the room, the ward can be easily upgraded to 3G. Here are the steps to follow for migrating from 2G to 3G:
1
Swap the CCA-ODL8 for an IPnet Router.
2
Replace the in room devices for IPnet devices (ODL, Callpoints, Relays).
3
Connect the IPnet Routers back to a switch.
4
Connect the staff stations to the switch: • •
5
Connect the ACS-100 to the switch.
6
Manage the configuration: a
Create a site file using IP Connect Site Configuration.
b
Import the IPnet devices information from the IPnet Controller configuration.
c d
7
Austco
For 2G stations - ensure they are /ETH. For Tacera staff stations, install the Tacera GUI and connect it to the ACS-100.
Add a site map using SVG Map Editor. Save and upload the .ccp file to the ACS-100.
Test your installation and configuration. See “Testing and Service” on page 123.
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Migrating 2G to 3G
Tacera
Figure 3-9 A typical 2G system with MC-4010 with server
Figure 3-10 Example of a MediCom ward with a Tacera ward
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Chapter 3: Cable Requirements
Installation Guide
Austco
Migrating 2G to 3G
29
Power Distribution
Tacera
Power Distribution Most installation problems relate to power distribution. Tacera is a 24 volt system and Austco Communications recommends installing the IP-PSA24 which can be fitted with optional batteries ensuring you have power in case of grid failure. If running many peripheral devices such as corridor displays (annunciators) and light relays, or if the system is also going to be used as the main public address system, you may require more than one power supply. All wires have some resistance, therefore it is impossible not to lose some voltage along the line. The acceptable voltage drop on a power supply line is 1V maximum. This is particularly relevant to annunciator displays, which take in a relatively large current when active. It is possible to calculate that a particular cable will be sufficient: • •
•
Tip In wire catalogues or specifications, select a wire which has a “Resistance per metre” equal or less than the value obtained.
Be sure that you do not exceed the cable current and voltage ratings. Divide 2.4V (10%) by the maximum current that you expect to draw through the wire in Amps. This is the resistance you can tolerate in the wiring. Divide this resistance by the total length (in metres) of the wiring loop (distance from power supply to the end load and back). This is the maximum resistance of the wire you have to select, in Ohms per metre.
24V power distribution to IP Connect devices such as controllers and annunciators require cabling with the minimum of voltage drop. Use the Voltage Calculator, a software application by Austco to check that cable length and number of devices on each IPnet run does not exceed designed limits; see the Tacera Configuration Guide for details. 2
Typical cable size would be 1.5mm (17AWG). In some extreme cases 2 2.0 mm (15AWG) may be required. For powering peripherals such as annunciators, typical cable sizes would 2 2 be 1.5mm (15AWG). In some cases 2.0mm (13AWG) would be required.
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Chapter 3: Cable Requirements
4 IP NET R O UTER The IPnet Router is the device that manages in-room devices such as callpoints, pendants, over door lights, tone sounders, relays and other input devices. The IPnet Router functions as a room controller, routing calls generated from connected IPnet devices on a Ethernet Network. Table 4-1 Tacera IPnet Routers
Austco
Product Code
Description
IP-CCT
IPnet Router
IP-HUB
Rack mount IPnet router enclosure, 10 slots
IP-CCT/H
Rack mount IPnet router card and holder
IP-CCT/BLANK
Rack mount IPnet router enclosure blank plate
31
IPnet Router(Wall Mount)
Tacera
IPnet Router(Wall Mount) The IPnet Router links all Tacera room and corridor devices to the nurse call LAN, and provides monitored and controlled power to IPnet room devices via the same cable. Figure 4-11 IP-CCT to room cabling
Power is supplied by a battery-backed 24-32 V DC UL listed power supply, as the current consumption of 30 connected IPnet devices to an IPnet Router exceeds the power rating of standard POE switches. The IPnet Routers are connected on the nursecall LAN to the IP Connect Server, which is the alarm handler, messaging and notification device integration server for a Tacera Nurse Call System. 32
Chapter 4: IPnet Router
Installation Guide
IPnet Router(Wall Mount)
The IPnet Router and all IPnet devices are constantly monitored for current and voltage, plus each connected and registered device is “pinged” multiple times a second. The IPnet Router has an internal data log of the past 40 events that can be viewed in real time from the webbrowser as a service tool for network testing. Remote diagnostics by the web-browser is standard, and allows each device to be functionally tested remotely and its current status to be displayed in real time. Detected faults are reported immediately. The IP-CCT board is housed in a small enclosure. The board is bolted on a galvanised steel base. A white plastic cover clips on top of it; no free space is needed around it if the cables are routed between the base and the wall or ceiling on which it is fixed. Figure 4-12 IP-CCT board & enclosure 130
190
82
108
The IP-CCT has a surface mountable metal base, PCB with con nectors, and clear and concise labels indelibly printed on the board. There is a slim line plastic cover to seal against moisture and dust (as per Australian Standards), and a powder-coated metal cover is available as an option to meet UL certification. A metal enclosure is also available for UL approval. The lid is attached to the chassis by four M3x6 screws, which are on the topside. Once removed, the boards and connectors are accessible. Four round (punchout) holes are on the floor and bottom side of the chassis, two holes are 25mm, and two are 20mm, giving alternative methods of cable routing. For large hospital systems, a rack-mounted hub is available with the IPCCT slotted vertically in a 3U unit. See “IP-HUB (Rack Mount)” on page 39 for more details.
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Installation As shown in Figure 4-13, there is 20 mm free space between the wall and the chassis floor. This is to keep the cables out of sight. The chassis bolts on a flat surface with four M4 screws in a rectangular pattern 100 x 170 mm. Figure 4-13 Cross-section of IP-CCT 133
57
20
20
To install the IP-CCT:
1
Terminate the cables to be connected to the controller board.
2
Ensure you have access to the board and connect the power lead to the green 2 way screw terminal connector. The power LED comes on.
Figure 4-14 The IP-CCT board change Power Connector
IPnet Connectors
Ethernet Connectors
Backup Battery J1 Connector
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IPnet Router(Wall Mount)
3
Connect the Ethernet cable to one of the two Ethernet connectors. If connecting other IPnet Routers in a daisy chain, the Ethernet cable to the next one is plugged into the second Ethernet Connector.
4
Remove the 2 end-of-line links in the IPnet sockets. These must be refitted to the last device connected on the IPnet cables. Connect the first IPnet cable to one of the IPnet connectors. If devices are already connected to the cable, a series of beeps will be heard as they are auto-detected by the IP-CCT.
5
Connect the second IPnet cable to the second IPnet connector.
Caution Remember to distribute your device load equally between the two IPnet connectors. Using the Voltage Calculator will ensure you do not exceed the number of devices the IPnet Router can power. See the Tacera Configuration Guide for details.
6
Verify that the Status LEDs are properly lit and active (Figure 4-15).
7
Replace the IP-CCT’s lid and affix the screws as needed.
8
Use the IPnet Controller webpage to configure the IP-CCT. See the Tacera Configuration Guide for details.
Status The IP-CCT allows multiple connections and LEDs with solid or flashing lights indicate the status of some of these connections. These are detailed below. Figure 4-15 IP-CCT Status LEDs Ethernet Connections (A) IPnet Data (B)
Power CN1 (C)
Power CN2 (D) Main Power (E)
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Table 4-2 LED Status Indication
LED A
Indication Yellow (SRV) - Solid light means the server is connected. Green (ACT) - Flashing lights means there is Ethernet activity.
B
Red (ERR) - Solid light means there is an error. Green (SYS) - Flashing light means the system is normal. Yellow (ACT) - Flashing means an alarm has been triggered/cancelled.
C
Green (SPWR1) - Solid shows that 24+V power is on to Can bus 2
D
Green (SPWR2) - Solid shows that 24+V power is on to Can bus 1
E
Green (R40) - Solid shows that 3.3+V power is applied to the board.
Note Upon applying power, most LEDs will flash on and off. This is normal and indicates a reboot of the board power. Wait until the lights have return to their normal states to begin diagnostics.
Ethernet Ethernet inputs / outputs are via 2 Ethernet 8-way modular connectors compatible with any 10/100 Mbps TCP-IP Ethernet network. These 2 Ethernet ports allow multiple IPnet Routers to be connected in series, however, this is not recommended. Instead, directly connect each IP-CCT to standard or POE Ethernet switches.
IPnet Two RJ45 connectors are available to connect the IPnet Router to IPnet devices. Up to 32 devices can be connected to the IP-CCT using the IPnet data ports. Device loads should be split equally between the two connectors. Since power over the IPnet cable is supplied to all connect ed IPnet devices, cable lengths will be determined by the number of devices connected on the run.
Caution Use the IPnet Router Voltage Calculator to determine the maximum number of devices that can to be connected to a IP-CCT. This ensures that IPnet devices run on sufficient power. See the Tacera Configuration Guide for details.
IPnet Devices IPnet devices are connected to the IPnet Router using standard CAT 5 or 6 cable. In and out connectors on IPnet devices allow you to connect multiple devices together in a daisy-chain fashion. When each callpoint or device is connected on the IPnet network, the IP-CCT identifies their individual device (serial number) address, assigns a DHCP-like IPnet address and uploads all operating characteristics for the device. All details of the are populated on a web-browser, allowing an installer to simply group all devices for tha t room from a drop-down list and save the changes, which are then uploaded to the server.
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IPnet Router(Wall Mount)
As devices are connected, a short series of beeps can be heard confirming that the controller has recognized the device. As devices are powered by the IPnet cable, the back light behind the callpoint main button is also lit, providing reassurance that the callpoint is active. On the IPnet Controller IPnet device page, all devices recognized by the controller are listed. Although this plug-and-play functionality helps the controller “detect” devices, further configuration must be assigned to the equipment in order for devices to work properly. See the Tacera Configuration Guide for details. The connectors at both ends of the Figure 4-16 RJ45 Modular cable are modular connectors 1. CANH HS (H Speed) used commonly in computer and 2. CANL HS (H Speed) telecommunication equipment. 3. CANH LS (L Speed) They are 8-way/8 contacts (RJ45) 4. Bus power +24V and you must use 8P/8C crimp 5. Bus power +24V modular plugs and Ethernet over 6. CANH LS (L Speed) twisted pair Category 5 or 6 cable. 7. Bus power GRD A hand crimp tool is necessary to 8. Bus power GRD ensure fast and accurate terminations.
Power The IP-CCT operates on a voltage between 20 and 32 V, with current consumption of 105 mA at nominal operating voltage of 24 V without any IPnet devices. The IP-CCT supplies a maximum current of 1.5A to the IPnet bus. Automatic current limiting protects the IP-CCT against fault conditions on the cables going out to the callpoints and to the over door lights: •
Fused +24 V is distributed to each callpoint on pins 4 & 5 of the IPnet cable.
The IP-CCT’s electronics are protected against power surges, nearlightning strikes, cable shorts and power reversals.
Configuration Some site configuration such as call types, over door light colour, blinking schemes and audio notification tones, can be specified for all controllers on-site or for individual controllers. The operation of each room’s over door light can be individually programmed or operate from a global template. The over door light colours and flashing rates for each callpoint priority are selectable via the web-browser application. This includes multiple colour segments for selectable call priorities. Devices are specific to each controller and as such must be configured individually. Please refer to the Tacera Configuration Guide for details on the configuration of the IPnet Router. The IP-CCT firmware and callpoint configuration files can be upgraded in real time without shutting down the system. This allows changes to be made on a working system without interruption to the operation of the system.
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When IP-CCT is powered up with J1 opened, it resets the board configuration back to factory default. All configuration data is wiped out with a default IP address 10.1.1.1/ 255.255.255.0 (the net mask is important to be included). To connect to it after the r eset, you must set the PC to 10.1.1.x. Jump back J1 or else every time the board loses power it will reset itself to default.
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IP-HUB (Rack Mount)
IP-HUB (Rack Mount) The IP-HUB is comprised of: • •
The Hub chassis The Controller boards (IP-CCT-H)
Figure 4-17 The IP-HUB
The IP-HUB allows up to 10 IP-CCT-H boards to be slotted into it, each exposing the 4 ports (2 Ethern et, 2 IPnet) and the power connector. This means that one rack can support up to 3000 devices. These are subject to voltage drops and cable run lengths. Multiple racks can be used if needed. An IP Connect sever can easily support 4 IP-HUBs. When ordering the IP-HUB, indicate the number of IP-CCT-H boards required.
Installation The IP-Hub is designed to fit into a 19" rack and occupies 3U space. Hub depth is 160mm.
1
When new boards are needed, unscrew one of the blank panels, and insert the new IP-CCT-H board.
2
Reinsert the screws provided with the blank panel.
3
Connect the IP-CCT-H controller as usual.
Configuration The configuration of the IP-CCT-H controller is exactly the same as the IP-CCT. See “Configuration” on page 37.
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This Page Intentionally Left Blank
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5 I P N E T D EVICES Austco’s new generation generation of IPnet devices comprise comprise a complete nurse call system using IP technology and plugand-play features making installation, configuration, and commissioning of an Austco system now easier than ever. ever.
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IPnet Basics
Tacera
IPnet Basics IPnet devices are connected to the IP-CCT via the two RJ45 connectors provided. There is no specific in and out connector. The system interfaces to the IP-CCT via a CAT5/6 CAT5/6 UTP cable with 8-way modular connectors. Two IPnet ports allow both power and IPnet data to pass through the device on one IPnet run. Up to 32 IPnet devices can be connected per IP-CCT although to allow for hot swap servicing Austco recommends a maximum of 30, subject to power loading and a maximum cable length of 300m. Devices should be distributed evenly between the two IPnet ports to balance the power load. Callpoints are auto-detected (plug-and-play) with their own unique device address – when connected to the IPnet, an IPnet address is automatically assigned. Access via a web-browser allows all callpoints to be configured and assigned to areas for over door light operation and annunciator display of alarms.
Power The IPnet devices do not require a separate power feed. Here is how each of the IPnet devices is powered: •
The callp callpoint ointss and tone tone sound sounders ers are are power powered ed over over the the IPnet IPnet cable cable.. Typical power consumption is 20 2 0 mA at 24 V when a call is active and 5 mA when on standby.
•
The Over Over Door Door Ligh Lights ts are are powere powered d over over the the IPnet IPnet cable. cable. Each Each one takes 25mA when the LED of the corresponding alarm is on. The LED’s are protected against a cable reversal.Typical power consumption is 15 mA at 24 V per colour when lit. The unit is powered via the IPnet cable – no direct or separate power feed is required.
•
Relays Relays and inputs inputs are are powe powered red over the IPnet IPnet cable cable.. Typi Typical cal power consumption is 15 mA at 24 Vat nominal. The IPIP- TJ TJ is power powered ed over over the the IPnet IPnet cable cable and and does does not not require require a separate power feed.Typical power consumption is 24 V. V.
•
IP-ODL-4RGB has the option for additional power to be injected through the CN3 port (See Figure 3-23 for more details) to increase input voltage. Additional power must be provided from the same power supply that powers the IP-CCT supporting the Over Door Light. The IPnet device electronics are protected against power surges, near lightning strikes, cable shorts and power reversals. The active call indication is available as an output for connection to an external over bed indicator light or elapsed timer input. Over bed lamp connection terminals with +12 V power are provided although voltage drop to lamps must be factored in the overall powering of the cable run.
Safety Earth If there is a requirement for all exposed metal parts to be connected to a safety earth, then it will be necessary to earth the metal trim for the entertainment handset DIN connector. The rear of the connector has a solder tab onto which an earth lead can be soldered.
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IPnet Basics
Configuration Most of the IPnet devices are pre-configured with their type at factory. As they are connected on the line to the IP-CCT, the devices are autodetected, assigned an IPnet address, and callpoint features such as pendant sockets are pre-defined for easier configuration. The operating parameters of each over door light, including priority, function, and location, can be upgraded in real time without shuttin g down the system. This allows changes to be made on a working system without interruption to the operating of the system. Here are some of the IPnet device properties that can be customized using the IP-CCT web-based configuration tool: •
assign the callpoints to a zone (room) and change the default call type for fixed-button callpoints, assign pendant removal alarms, define call guarding and upgrades
•
assign call types for generic callpoints, which are not pre-configured at the factory
•
Configure the Cancel call type as a source (S) in cancel groups of other call types. With cancel groups, you can cancel more than one configured call types at one button press.
•
Assign the over door light to a zone. For each call priority, the color of each segment, the number of segments and flashing rates are set in the IP-CCT as either a specific standard for that IP-CCT or as a global standard for the site.
•
Assign the tones sounders to a zone and define which audio scheme they follow from the Tone section. A regional scheme can be selected and modified as needed.
•
Over door lights and tone sounders can be configured to form a navigation pathway for staff to quickly direct hem to the source of the call. This feature is called Follow-Me Lighting for the over door lights and Distributed ZTS for the tone sounders.
•
Create Cancel link between specific callpoints, in which pressing the CANCEL button on the source callpoint cancels the call of the destination callpoint. For example, cancel link is formed with the Patient Call callpoint as the source and Pull Cord callpoint as the destination. When call is triggered from Pull Cord callpoint (destination), the red CANCEL button on the Patient Call callpoint (source) will illuminate, pressing the Patient Call CANCEL button will cancel the call from the linked Pull Cord callpoint.
•
For the input devices (IP-IN8 and IP-OPT8), define the type and priority level to be independently programmed for each call input (bed, emergency, fire, security, etc).
For more details on configuration, see the Tacera Configuration Guide.
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Callpoints
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Callpoints Table 5-1 Tacera Callpoint Series
Product Code
Description
IP-CPG
IP Callpoint, General
IP-CPG/P
IP Callpoint, General with 6.5mm Socket
IP-CPG-EHO
IP Callpoint, General with Entertainment Handset Outlet
IP-CPG/WR
IP Callpoint, General, Water Resistant
IP-CPG/RF
IP Callpoint, General with Radio Receiver
IP-CPS-PC/HG
IP Callpoint, Pull Cord with Green Handle
IP-CPS-PC/HR
IP Callpoint, Pull Cord with Red Handle
IP-CPS-PCC/HG
IP Callpoint, Ceiling Pull Cord with Green Handle
IP-CPS-PCC/HR
IP Callpoint, Ceiling Pull Cord with Red Handle
IP-CPS-4B
IP Callpoint, 4 Button
IP-CPS-BM/P
IP Callpoint, Bed Mat with Pendant Socket
Types
Generic Callpoints
Fixed-button Callpoints
The callpoints are designed for gener al use with the IP-CCT, in nurse call applications, which are widely employed in hospitals, retirement homes, hostels and other health care facilities. All these callpoints have a common construction, cleaning, installation procedures, buzzer and backlighting setup, call options and configuration. The generic (replaceable button) callpoints and fixed button callpoints have the same call activation and cancellation procedures, whereas these procedures differ for the other callpoint types.
Construction The Main CALL and small CANCEL buttons are manufactured from silicone rubber with an anti-bacterial additive. The mounting plate is manufactured from a white polycarbonate / ABS blend of impact-resistant plastic with a snap-on surround to conceal the fixings (the surround is supplied separately). Each callpoint includes a unique barcode for inventory control and tracking. The Main button contacts are gold plated with a mechanical snap action for long life at low current levels. There are four separate contact elements equidistant from the centre of the button to ensure reliability. The operating parameters of each callpoint, including priority, function and location, can be upgraded in real time without shutting down the system. This allows changes to be made on a working system without interruption to the operation of the system. All callpoints fit into a standard single- or multi-gang Australian and North American wall box. They use a standard Clipsal™ 2000 series snap-on surround that must be ordered separately. The /BS option fits into standard British size wall boxes and comes without surrounds in a single unit with plastic plugs used to cover exposed screws.
Installation Figure 5-1 is a sketch depicting the common construction of all CPS
(Callpoint Silicon) callpoints and IP-ZTS (Tone Sounders).
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Callpoints
Two sizes of grid plates are available, to fit different wall boxes: • •
“Australian Plate” on page 45 “British Plate” on page 47
Callpoints accept the same silicon push-button pads. There is a choice of colours and markings, which is specified within the order code. The callpoint is supplied on a vertical plate by default, horizontal if the option / H is added to the code. The silicon pads differ, being printed across the small axis of the buttons for the horizontal version. Figure 5-1 Components of a CPS callpoint Grid Plate
Silcone Pad
Board Assembly
Wall Box
Call Button 84
Cancel Button
The electronics boards at the back are the same for all callpoints, they always carry the connectors, a small buzzer, a white LED behind the large call button to back light it in the dark, and a reassurance LED behind the Cancel button. A pendant connector is optional on most models. Water-proofing is required for wet situations. See “Waterproof” on page 50
Australian Plate The CPS callpoints are shipped on this type of plate by default (if the British size is not specified). It fits standard Australian and North American wall boxes, and is the one shown on the two previous figures. It is compatible with the Clipsal 2000 series of electrical switches and accessories. Two mounting screws M 3.5 x 0.8 x 32 mm (~ to 6-32 UNC) are supplied with each callpoint. The grid plate is 111 x 68 mm, with a standard mounting pattern (84 mm centres). The flush surround clips on top after decorating has been completed. It is 116 x 76 mm. Depth behind the wall surface (inside the wall box) is 22 mm; however at least 35 mm is required for cable termination (45 if cables have molded strain relief boots). The surface of the callpoint is 12 mm in front of the wall. All CPS type callpoints are designed to fit into Clipsal one gang plastic wall box 157/1P. The two and three gang boxes are 2157/2 and 2157/3. Austco
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Figure 5-2 CPS - Australian plate and surround
The catalogue codes for the surrounds are: Table 5-2 Catalogue code
Type
Vertical
Horizontal
Single gang, white
2000-WE
2000-WE
Two gang, white
2000/2-WE
2000H2-WE
Three gang, white
2000/3-WE
2000H3-WE
Note When horizontal, the large call button is always on the right side, to have the pendant below the Cancel button at left. The 2 and 3 gang surrounds come with a mounting clip to control the spacing between the callpoints.
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British Plate The British plate is ordered with the option /BS. It is 85 x 85, with mounting holes 60.33 mm apart. Two screws M 3.5, 25 mm long are packed with the callpoint. Depth behind the plate is 22 mm; however at least 35 mm is required for cable termination (45 if cables have molded strain relief boots). The surface of the callpoint is 12 mm in front of the wall. Figure 5-3 CPS - British plate
Installing Callpoints Callpoints can be wired to the controller per room or have several rooms linking back to the IP-CCT. The order in which equipment is connected in not important.
1
Terminate the cable coming out of the wall box.
2
Plug the RJ45 connector into one of the callpoint’s IPnet connectors. As it is auto-detected, an audible beeping can be heard. This means the callpoint is Active. The backlight LED should be visible.
3
Fix the callpoint on the wall box and clip the flush surround on top.
Caution Callpoints need additional configuration before they can be tested. Once the configuration is complete, connected callpoints may be tested. See “Testing TACERA” on page 124
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Connections The IP-CPS callpoints have two 8-way modular connectors, so that the callpoints can be daisy-chained together and with other devices on one IPnet cable run. The cable is terminated with modular 8-way plug RJ45. When crimping the connector, ensure that the same colour wire is in the same pin position at both ends of the cable. Table 5-3 8 Way Connector Pins
Con nect or Pin
Fun ction
1
High speed bus CANH HS
2
High speed bus CANH HS
3
Low speed bus CANL LS
4
SBUS - PWR +24
5
SBUS - PWR +24
6
Low speed bus CANL LS
7
SBUS - GND
8
SBUS - GND
Take note of the following: • •
Maximum recommended length between the room controller and the furthest callpoint is 300 m. Ensure cabling is run clear of all other mains and power cables, electronic equipment and any device which may cause noise or interference, triggering false alarms.
Call Activation and Cancellation Calls are activated by pressing the butto n on the callpoint (labelled with its function) or from the optional plug-in Call Pendant. The Call Pendant provides two calls- pendant button press and pendant unplugged, which are configurable, and the input can be set as a common call with the push button call or as a separate call. Calls can be cancelled by pressing the red illuminated CANCEL button on a callpoint. The above procedure applies only to IP-CPS and IP-CPG callpoints.
Call Upgrades Callpoints can simulate multiple call levels. A simple configuration option can set up to activate a 3 Press Call (3PU) and a 3 Second Hold Call (H3U). 3PU and H3U are usually used to trigger a higher priority call such as from Patient call and Ensuite call to Staff Assist. •
•
A 3 Press Call (3PU) which allows you to select the call priority to activate when the callpoint CALL button is pressed three times in quick succession, in which the interval between press is less than a second. A 3 Second Hold Call (H3U) which allows you to select the call priority to activate when the callpoint CALL butt on is pressed and held for three seconds.
More information is provided in the Tacera Configuration Guide.
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Buzzer and Backlighting A small buzzer provides audible feedback whenever a call button or small illuminated button is pressed on the front plate. If the call is made from a pendant, audible feedback will sound for the whole time that the button is pressed. When a 3 Press Call (3PU) is made, there will be audible feedback for each time that the button is pressed. An activated 3 Press Call (3PU) will sound 3 beeps as audio feedback after the third press. An activated 3 Second Hold Call (H3U) will sound 2 beeps as audio feedback after the release of the long press. A white LED behind it makes the large front call button glow in the dark with the colour of the silicon pad. A solid state red reassurance light within the CANCEL button activates to indicate when a call has been initiated. Removing the Call Pendant activates a specific Pendant-Out call that can be cancelled by pressing the CANCEL button or by re-inserting the Call Pendant. This option is programmable using the web-based configuration tool. See the Tacera Configuration Guide for details. The operating parameters of each callpoint, including priority, function and location, can be upgraded in real time without shutting down the system. This allows changes to be made on a working system without interruption to the operation of the system. All callpoints fit into a standard single- or multi-gang Australian and North American wall box. They use a standard Clipsal™ 2000 series snap-on surround that must be ordered separately. The /BS option fits into standard British size wall boxes and comes without surrounds in a single unit with plastic plugs used to cover exposed screws.
Options There are several options available for the IP-CPS and IP-CPG callpoints. A shroud to avoid activating high priority calls, a waterproof boot for wet areas and different sockets need to be ordered with their proper codes.
Pendants The callpoints can be ordered with a 6.5 mm pendant socket or an 8 pin DIN socket. The 6.5 mm pendant socket can be used to connect a call pendent or a bed exit mat sensor. The hardware is the same, only the hardware is different. The 8 pin DIN socket is used for handsets providing TV and audio controls. See “Handsets & Pendants” on page 74
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Figure 5-4 Callpoint with pendant option
Shroud Figure 5-5 Shroud
An optional shroud fitting for SteriButton Callpoints that protects against accidental activation of the callpoint is available. Incorporates a 2 mm button recess and a 3 mm surround to give a total of 5 mm protection for the button. Usually used in corridors or high traffic areas where accidental brushing of the callpoint is common, it can also be used on high-priority call callpoints, such as Code Blue or Emergency, when call guarding is not implemented.
Waterproof Figure 5-6 Waterproof boot
Pull Cord callpoints are supplied with a silicone rubber boot that seals the callpoint at the back (where moisture ingress normally occurs) and between the wall plate and wall. To prevent corrosion and ensure that every water resistant (IP65) callpoint installed in a harsh wet area remains reliable, each water resistant callpoint is also supplied with: • •
Stainless steel screws and O-rings; and Silicone inserts to seal all screw holes.
Order codes are: Add the qualifier /WR to the order code, which can also specify /H (horizontal) for Australian plates, or /BS for British size plates.
Caution Only callpoints without pendant sockets or pendant con nectors can be supplied with the waterproofing option.
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Callpoints
Cleaning Mode A cleaning mode is standard, allowing a callpoint to be deactivated for a few seconds giving a cleaner time to wipe it down without triggering a call. To engage cleaning mode:
1
Press and hold CANCEL for 3 seconds. The CANCEL button flashes and three (3) beeps sound.
2
The Callpoint is deactivated 10 seconds. Wipe down the callpoint with a cloth and cleaning agent.
After the 10 seconds have elapsed, three (3) beeps are sounded and the CANCEL stops flashing. The callpoint is now active. If more time is needed, repeat these steps.
Fixed-button Callpoints The IP-CPS series is a set of fixed-button callpoints designed for general use with the IP-CCT, in nurse call applications such as hospitals, retirement homes, hostels and other health care facilities. Figure 5-7 The IP-CPS Callpoint Front and Back
Each callpoint consists of: •
•
A soft touch 40 x 25 mm maximum diameter oval tactile snapaction silicone CALL button, in selectable colours and icon labels; and A 15 mm grey oval button labelled CANCEL in 3.5 mm letters.
Callpoints are also available with a 6.5 mm pendant socket or an 8 pin DIN socket. See “Options” on page 49
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Generic Callpoints Overview Generic call points are intended to replace the regular fixed-button call points. Having a replacement button label means you can order a common call point and apply the lable once the type is decided upon. The IP-CPG is a generic callpoint designed for use with the IP-CCT, in nurse call applications such as hospitals, retirement homes, hostels and other health care facilities. The generic callpoint offers the flexibility for callpoint buttons to be assigned during installation. Button labels can be changed as required even after the callpoint has been installed. Figure 5-8 The IP-CPG Callpoint Front and Back
Each callpoint consists of: •
•
A 35 x 20mm diameter oval tactile snap-action button, in selectable colours and icon labels, surrounde d in a 5mm fitting; and A 15 mm grey oval button labelled C in 3.5 mm letters.
The CALL button manufactured from polycarbonate, with the button fitting and C button manufactured from silicone rubber. Both the polycarbonate and silicone rubber contains an anti-bacterial additive. Button labels are provided as icon button inserts, available in all standard call types. AM-CPG button inserts snap into the silicone button fitting of the plate. Callpoints are also available with a 6.5 mm pendant socket or an 8 pin DIN socket. See “Options” on page 49
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Callpoints
Button Insert Figure 5-9 AM-CPG Icon Button Insert
The AM-CPG icon button inserts can be removed from its silicone fitting on the front plate using a small tool, like a flat-tip screwdriver. Another button insert can be fitted into the empty silicone fitting as a replacement. Callpoint buttons can be easily changed to reflect the latest configured call type for that callpoint.
Cancel Callpoints Overview The Tacera cancel callpoint is flush wall-mounted and includes a CANCEL button compatible with the Tacera Nurse Call System to cancel active calls. It is typically used in cocancel callpointnjunction with a ceiling-mounted pull cord callpoint where the CANCEL button cannot be reached, or where it is convenient to have one room-wide cancel button for multiple callpoints. Figure 5-10 The IP-CPS-CN Cancel Callpoint Front and Back
Each IP-CPS-CN callpoint consists of: • •
Austco
A soft touch 40 x 25 mm maximum diameter oval tactile snapaction CANCEL button with text label; and A 15 mm grey oval button.
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Activation and Cancellation Calls on designated callpoints within a room or area are cancelled by pressing the main Cancel button on this cancel callpoint. Designated call types to be cancelled by this callpoint can be configured in Cancel groups in the IP-CCT web-based configuration tool. See the Tacera Configuration Guide for details on cancel groups. If the Cancel callpoint is configured on cancel link, and the small button illuminate, pressing the small button will cancel the destination callpoint linked to the Cancel callpoint.
Bed Mat Callpoints Overview The Tacera Bed Mat point is flush wall-mounted and includes a CANCEL button compatible with the Tacera Nurse Call System to cancel act ive calls. It is typically used to initiate calls on the Tacera Nurse Call System for a bed-exit mat connection. Figure 5-11 The IP-CPS-BM Bed Mat Callpoint Front and Back
Each IP-CPS-BM callpoint consists of: • •
A soft touch 40 x 25 mm maximum diameter oval tactile snapaction CANCEL button with text label; and A 15 mm grey oval button labelled CANCEL in 3.5mm letters.
Activation and Cancellation The Out of Bed alarm functions with a Bed-Exit Mat sensor connected to the callpoint, the operation is different from the usual call pendant. The configuration determines that the contact closure is normally closed and registers weight as normal. Out of Bed call will trigger when the sensor detects that the patient has left or fallen of the bed.
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Callpoints
To enable the out of bed call, press the Out of Bed Mat callpoint button. A white LED backlight makes the Out of Bed Mat front button glow in the dark with the colour of the silicon pad. A small buzzer provides audible feedback whenever a call button is pressed on the front plate. If there is no patient in the bed, the callpoint can be inactive by disabling the button, the front call button will not light. When the bed-exit mat sensor registers as empty, a 10 second delay is applied before a “Out-of-Bed” alarm is triggered. The 10 second delay is to avoid false alarms. A solid state red reassurance light within the CANCEL button activates to indicate when a call has been initiated. Calls can be cancelled by pressing the red illuminated CANCEL button on a callpoint If the bed-exit mat pendant is removed, a “pendant unplugged” alarm is triggered.
4 Button Callpoints Overview A flush wall-mounted callpoint that is used for both nurse call and Workflow applications. Figure 5-12 The IP-4B 4 Button Callpoint
The IP-CPS-4B callpoint consists of: •
•
4 configurable call buttons that can be individually programmed, locally or remotely, for any nurse call, status or workflow function; and A CANCEL button.
All buttons are clearly labelled for easy and fast identification. The 4 call buttons have a user-inscribable tag to indicate their function, and these tags can be produced locally on a colour printer and placed behind the clear lexan cover for improved infection control.
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Activation and Cancellation The buttons can be programmed to work sequentially or concurrently. The different scenarios are:
Sequential Workflo w a
Clicking on button number 1 sends a notification and alarm.
b
Clicking on button number 2 cancels button number 1 alarm and activates button number 2 alarm.
c
So on. Only 1 input can be active at once.
Independent Configuration a
Clicking on button number 1 sends a notification and alarm.
b
Alarm number 1 is cancelled before alarm number 2 can be triggered.
c
So on. Only 1 input can be active at once.
Concurrent Configuration a
Clicking on button number 1 sends a notification and alarm.
b
Clicking on button number 2 sends a notification and alarm.
c
To Cancel number 1 alarm, click on button number 1.
d
To Cancel number 2 alarm, click on button number 2.
e
The Cancel button, cancels all active alar ms.
A coloured LED above each call button will illuminate when a call is active, and users can easily cancel an active call by pressing the CANCEL button or another call button (if configured for a workflow application).
Options A jumper (HD1) on the back of the IP-CPS-4B determines the operations of the four buttons as: • • •
Sequential - Unlinked Independent - Unlinked Concurrent - Link
Pull Cord Callpoints Overview The IP-CPS Pull Cord callpoints is designed for use with the IP-CCT room controller, in nurse call applications such as Hospitals, Retirement homes, Hostels and other health care facilities.
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Callpoints
Figure 5-13 The IP-CPS-PC Callpoint Front and Back
Each Pull Cord callpoint consists of a pull cord with Snapback™ strain relief and a handle that is brightly coloured and clearly labelled with an icon for easy and fast identification. For wall-mounted Pull Cord callpoints, there is also a 15 mm grey oval button labelled CANCEL in 3.5 mm letters. The mounting plate is manufactured from a white polycarbonate / ABS blend of impact-resistant plastic with a snap-on surround to conceal the fixings. Each callpoint includes a unique barcode for inventory control and tracking. The pull cord and handle are made from nylon and can be disconnected to dip sterilise for improved infection control. The standard cord is 1 metre long (3 m for the ceiling-mounted c allpoint) with a 3 mm diameter and the pear shaped handle is 70 x 25 mm. The cord and handle are available in 2 colours and styles: • •
Red cord with red EMERGENCY CALL handle; and Green cord with green CALL handle.
The CANCEL button is manufactured from silicone rubber with an antibacterial additive. For ceiling-mounted Pull Cord callpoints, a separate Cancel Callpoint is required. See “Cancel Callpoints” on page 53.
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Installation The IP-CPS-PC is installed differently from the basica callpoint. The plate size is Australian (Clipsal 2000) by default. The options are: • • •
/BS for a pull cord on a British plate. /Red for red cord & pull tag with Call and/or nurse silhouette. /Green for green cord & tag with Call and/or nurse silhouette.
Figure 5-14 Wall and ceiling mounted pull cord (not to scale) IP-CPS-PC
IP-CPS-PCC
Weak-link 10kg
Weak-link 10kg
3m cord red/green Pull Tag
3m cord red/green Pull Tag
The Snapback (TM) weak link will break apart if the tension on the cord exceeds 10 kg (AS 3811). The link can be pressed ba ck together and reused. The pear shaped pull tag is shipped at the end of the 1 metre cord with the wall version IP-CPS-PC. It is sliding loose on the 3 metres cord of the IP-CPS-PCC. The tag is in two pieces and pulls apart easily: it can be secured at the proper height on the cord in situ.
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Over Door Lights
Over Door Lights Overview Table 5-4 Tacera Over Door Light Series
Product Code
Description
IP-ODL-4RGB
IP Over Door Light, 4 segment RGB LED
IP-ODL-3LED
IP Over Door Light, 3 segment LED RED/GREEN/ YELLOW
A single-dome, multi-colour Over Door Light that has a shatterproof heat resistant polycarbonate plastic lens. There are two types of over door lights : •
Over Door Light with solid state LED coloured segments
•
IP-ODL-3LED or 6LED with internal barriers dividing the lenses into 3 or 6 separate coloured segments.
•
There are 2 solid state LEDs per colour that provide improved reliability.
Figure 5-15 The Over Door Lights - 3 or 6LED
•
The coloured segments in each IP-ODL are typically programmed as:
Colours are as follows:
•
Austco
• LAMP1 for red . • LAMP2 for green . • LAMP3 for yellow . • LAMP4 for blue. • LAMP5 for orange. • LAMP6 for white. Over Door Light with RGB LED coloured segments
•
IP-ODL-4RGB with internal barriers dividing the lenses up to 4 separate coloured segments.
•
There are 4 RGB LED cells that provide a range of colours corresponding to X11 colour names for RGB colour values. 59
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Figure 5-16 The Over Door Lights - RGB LED
•
Coloured segments can displayed in a single and multiple combined sectors: • 1 sector : Entire Over Door Light can light or flash one solid colour when there is a single active call type active or a high priority call that overrides other calls. • 2 sector :The Over Door Light can divide into half and half, where 2 LED cells light or flash one colour and the other 2 cells display another colour. The top sector has the highest priority call. • 3 sectors :The Over Door Light can divide to a combination of top 2 LED cells with one colour for a higher priority call and 2 different colour cells below, in order of call priority. • 4 sector s : The Over Door Light can light or flash 4 different colour cells, with the top cell being the highest call priority to the lowest.
The brightness of LEDs in the Over Door Lights ensures that alerts are easy to view from a distance of up to 15 m.
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Over Door Lights
Installation The lights mount into a single-gang Australian or North American wall box. An optional surface mount plate is available for mounting without a wall box. Note that there is no British sizing available for the ODL. The lens plate is 111 x 68; the dome stands 53 mm above the wall surface. It has a standard mounting pattern of 84 mm. Depth needed into the wall box is at least 35 mm for cable termination (45 mm if cables have molded strain relief boots). The flush surround will clip on top of the plate, once decorating is completed, and is 116 x 76 mm. includes a unique barcode for inventory control and tracking. For surface mounting, simply select the appropriate size surround (SUR/ MNT-Box/1 or SUR/MNT-Box/2) and clip the surr ound to the wall box. Figure 5-17 Dimensions of IP-ODL-3LED
Side View Width
34
68 145
74 Side View Length
116
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Figure 5-18 IP-ODL-3 or 6LED Back
Figure 5-19 P-ODL-4RGB Back
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Tone Sounders
Tone Sounders Overview The IP-ZTS Zone Tone Sounder is a small flush wall-mountable speaker used to annunciate active Alarms on a Tacera nurse call system. It mimics the annunciator tones and is typically mounted in corridors and used as an alternative or in addition to Austco’s annunciator displays. It incorporates a tone/chime circuit and speaker with on-board volume control, and an optional MUTE button, to provide distinctive active Alarm/ Call alert tones for priority levels similar to those of the AN-series of annunciators displays. Figure 5-20 The IP-ZTS Tone Sounder Front and Back
The available tones are specified in the Tones section of the Alert configuration on the IPnet Configuration page. Regional schemes can be selected and modified or new tones created, allowing custom Call Types to be alerted with custom tones if needed. The circuit board incorporates an on-board adjustable volume preset. Alert tone sounds can be silenced for one minute by pressing the optional MUTE button. This silences the current active alarm only, all other Alarms will sound normally.
Options Chime Speakers with amplifier, IP-AM-CSP can be daisy chained to the IP-ZTS as an alternative to relay alarms. Chime speakers mirror the alarms of the IP-ZTS like master and slave. Austco
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Figure 5-21 The IP-ZTS extended with chime speaker AM-CSP
Speakers have an audio output of 0 dBm at 600ohms. The last speaker need to be terminated at the Last Link port on the board. Figure 5-22 The AM-CSP board
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Relays and Inputs
Relays and Inputs Basics Relays and Inputs have a common construction and connection procedures Refer to “Relays and Inputs” for the following IPnet devices. • • •
Dual Relay OPT-8 Input Bridge IN-8 Input Bridge
Construction Relays and bridges is enclosed in a slim line black plastic case with a mounting flange, allowing the devices to be fixed to most surfaces. The board’s components are illustrated on the cover. The operating parameters of each relay and bridge, including input, function and location, can be upgraded in real time without shutting down the system. This allows changes to be made on a working system without interruption to the operation of the system.
Connections The device interfaces to the IP-CCT via a CAT5/6 cable with 8-way modular connectors. Two IPnet ports allow both power and IPnet data to pass through the device on one IPnet run. Up to 15 IPnet devices can be connected per IP-CCT port, subject to a maximum cable length of 300 m. Relays and Bridges are plug-and-play with their own unique device address – when connected to the IP-CCT, an IPnet address will be automatically assigned. Access via a web-browser allows all Relays and Bridges to be assigned their functionality, bed, room or area location.
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Dual Relay Overview The IP Dual Relay allows patients to control one or two light circuits in their room using any of Austco’s handsets with light switching buttons. For maximum flexibility, the Dual Relay can also be used to switch any other connected device (such as blinds, door access, etc) from any other input device, not just light buttons on a Call Pendant. Figure 5-23 The IP-RLY Dual Relay
Activation The Dual Relay integrates with any of Austco’s SteriButton Callpoints with optional 6.5 mm pendant socket or 8 pin DIN socket. The relay is activated by pressing a light control switch on the patient Call Pendant or Entertainment Handset, and button presses toggle between turning a lig ht on and off. More than one input can switch an output on the Dual Relay, and the input can be specified as either Equal, Invert or Toggle. See “Configuration” on page 67 for details on the configuration.
Installation
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1
Take off screws and remove the lid to access the board.
2
Unscrew the gland nuts and pass the electrical cable through the gland nut and rubber grommet to the inside of the housing.
3
Terminate the electrical cable to common and normally open for a single light switch operation.
Chapter 5: IPnet Devices
Installation Guide
Relays and Inputs
Figure 5-24 IP-RLY board
Connections Connection to the two mains light circuits is via screw terminal connectors. Light switching is via single pole (change-over) relays rated 8 A resistive load at 250 V max. The switching relay used has silent operation, even when mounted within aluminium bedhead panels. The IPnet ports and lighting cable terminals are both physically and electrically isolated to 3.5 KV to ensure patient safety. Maiximum current consumption is 30mA at 24 V when both relays are on and 15 mA when on standby.
Configuration Using the IPnet Controller web-based application, installers assign the Dual Relay to a zone (room or rooms) and link trigger inputs to latched outputs. Three inputs types may be defined: • • •
Equal - the input mirrors the action (pressing down and holding for dimming lights) Toggle - the input switches On or Off depending on the current state. Invert - Reverses the current status.
For details on Configuring the Relay, refer to Tacera Configuration Guide.
8 Input Opto-isolator Overview The IP-OPT8 is typically used to interface up to 8 inputs to a Tacera Nurse Call System from external devices such as bed sensors, room sensors, access control sensors, fire and smoke alarms, etc, allowing Tacera to recognise and handle alarms from 3rd party systems.
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Figure 5-25 The IP-OPT8 Input Bridge
Installation 1
Remove the IP-OPT8 lid to access the board.
2
Terminate the switch cable to the paired input terminals (normally open switch).
3
Replace the lid and install the Input Bridge as required.
Figure 5-26 IP-OPT8 board
Connections Call inputs are 3.5 KV opto-isolated and connected via 8 pairs of screw terminal connectors. Call inputs are polarity independent and may range from 8-30 V DC or AC rms to trigger a call. If the input setting is set at Active High or Active Low, calls are automatically cancelled when the activation input is removed. If the input setting is set at Active Rising or Active Falling, triggered calls will be latched until cancelled via its cancel link’s source device . The same connections apply to IP-IN8 as well.
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Relays and Inputs
Digital Input Capture Four input settings may be defined: •
•
•
•
Active High • Call triggered: When input is a high. • Call cancelled: When input is a low. Active Low • Call triggered: When input is a low. • Call cancelled: When input is a high. Active Rising • Call triggered: When input receives a pulse from low voltage to high voltage level. • Call cancelled: Call is latched until cancelled via its cancel link’s source device. Active Falling • Call triggered: When input receives a pulse from high voltage to low voltage level. • Call cancelled: Call is latched until cancelled via its cancel link’s source device.
8 Input Digital Overview The IP-IN8 is typically used to interface up to 8 inputs to a Tacera Nurse Call system from external devices such as bed sensors, room sensors, access control sensors, fire and smoke alarms, etc, allowing Tacera to recognise and handle alarms from 3rd party systems. The IP-IN8 has the same connections as that of the IN-OPT8. Figure 5-27 The IP-IN8 Input Bridge
Installation
Austco
1
Remove the IP-IN8 lid to access the board.
2
Terminate the switch cable to the paired input terminals (normally open switch). 69
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3
Replace the lid and install the Input Bridge as required.
Figure 5-28 IP-IN8 board
Digital Input Capture Four input settings may be defined: •
•
•
•
N.O. (Normally Open) • Call triggered: When input opens the circuit. • Call cancelled: When input closes the circuit. N.C. (Normally Closed) • Call triggered: When input closes the circuit. • Call cancelled: When input opens the circuit. C. to O. (Closed to Open) • Call triggered: When input changes from closed to open circuit. • Call cancelled: Call is latched until cancelled via its cancel link’s source device. O. to C. (Open to Close) • Call triggered: When input changes from open to closed circuit. • Call cancelled: Call is latched until cancelled via its cancel link’s source device.
T Junction Overview The IP-TJ is better to be called as a port-expander, rather than an IPnet device. The splitter is used to connect up to three CAT5 cables into one of the two IPnet connectors on the IP-CCT controller. This enables installers to connect more than 2 IPnet cable runs to a controller. The number of devices that the IP-CCT manages remains a maximum of 32, with 30 devices recommended (to enable hot-swap).
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Relays and Inputs
The IP-TJ also provides a loop back option for the potential device failure inherent to a daisy-chain topology. By connecting the IPnet cable back to the T Junction, the signal of devices can be interrupted on one side without compromising the following devices - their signal would simply be processed on the other side of the failure. Figure 5-29 The IP-TJ Splitter
Installation The T Junction is installed near the IP-CCT as it requires high power than other IPnet devices. Typically located in equipment cabinets or rooms, the IP-TJ can be mounted to the wall near IPnet devices or celling mounted to the main IPnet bus. Figure 5-30 IP-TJ Splitter Installation
Connections The T Junction interfaces to the IP-CCT via a CAT5/6 UTP cable with 8way modular connectors. Three IPnet ports allow both power and IPnet data to pass through the devices.
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Relays and Inputs
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There are two types of connectors in IP-TJ: • •
Main IPnet Connector - connected to a IP-CCT or another IP-TJ on the main IPnet bus Branch IPnet Connector - connected to IPnet devices
Connect a cable to one of its RJ45 connectors and then to one of the IPnet connectors on the IP-CCT controller. Use the two other cable runs to connect to the IPnet devices as usual. Please refer to “Connections” on page 39. Figure 5-31 IP-TJ board
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6 H ANDSETS , P ENDANTS A ND A CCESSORIES Austco provides a wide range of handsets, pendants, and accessories, which are available in different styles and serve a variety of functions. These devices enable patients to instantly communicate with their care-givers and also operate room lights and television, at the comfort of their bed.
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Handsets & Pendants Table 6-1 Tacera Handsets & Pendants Series
Product Code
Description
Types
CP-SMH/G
Multifunction Handset, Sterilisable, Green Button
CP-SMH/O
Multifunction Handset, Sterilisable, Orange Button
IP-CAA-EEH/ENT/G
Ergonomic Entertainment Handset, Green
IP-CAA-EEH/ENT/O
Ergonomic Entertainment Handset, Orange
IP-CAA-EEH/ENT/R
Ergonomic Entertainment Handset, Red
CP-PCP/GB
Patient Call Pendant with Light Control, Green Button, 2 m
CP-PCP/GB/4M
Patient Call Pendant with Light Control, Green Button, 4 m
CP-PCP/OB
Patient Call Pendant with Light Control, Orange Button, 2 m
CP-PCP/OB/4M
Patient Call Pendant with Light Control, Orange Button, 4 m
CP-SCP/GB
Patient Call Pendant, Green Button, 2 m
CP-SCP/GB/4M
Patient Call Pendant, Green Button, 4 m
CP-SCP/OB
Patient Call Pendant, Orange Button, 2 m
CP-SCP/OB/4M
Patient Call Pendant, Orange Button, 4 m
CM-PM/GB
Pendant, Momentary Action, Green Button, 2 m
CM-PM/GB/4M
Pendant, Momentary Action, Green Button, 4 m
CM-PM/RB
Pendant, Momentary Action, Red Button, 2 m
CM-PM/RB/4M
Pendant, Momentary Action, Red Button, 4 m
CS-PMPAD
Pendant with Air Pad
Multifunction Handset
Entertainment Handset
Patient Call Pendants
Call Pendants
Ergo Plus Multifunction Handset An ergonomically designed, easy-to-grip handset for patient control of TV /music, lights and nurse call functions on a Tacera Nurse Call System. The solid blue, water resistant case is non-slip and dip sterilisable, and the soft touch buttons are recessed to avoid accidental activation. The entire handset is manufactured from silicone rubber with an anti-bacterial additive for improved infection control.
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Handsets & Pendants
Figure 6-1 The CP-SMH Ergo Plus Multifunction Handset
The nurse call and light control buttons are large, backlit for ease of use at night, and with Braille dots on the CALL button for easy identification by the visually impaired. Functions controlled from the CP-SMH handset include: • • • • • • •
Nurse / Staff Call – a large green (or orange) button containing the Braille dots for the letter “N” for the sight impaired. TV / music – large grey tactile buttons to control the TV / music on / off, Channel up / down and Volume up / down. Bed / reading light – top of the large, yellow dual light switch button. Room light – bottom of the large, yellow dual light switch button. An easy-to-access socket to connect external earphones for TV / music audio is incorporated into the DIN plug of the handset cable.
The callpoint CALL button and pendant removal alarm can be configured as different and independent calls.
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Entertainment Handset The Entertainment Handset is an ergonomically designed hand set for patient control of TV / music, lighting and nurse call functions on a Tacera Nurse Call System. It incorporates a microphone and speaker that provide two-way audio communication and allow patients to use the handset as a pillow speaker. Figure 6-2 The CCA-EEH Entertainment Handset
The soft touch buttons are embedded to avoid accidental activation and are manufactured from silicone rubber that includes an anti-bacterial additive. The entire handset is manufactured from impact-resistant, white plastic that can withstand the harsh cleaning disinfectants used in health care facilities. The buttons are large, unique in shape and back-lit for ease of use at night and easy identification by the visually impaired. Functions controlled from the CCA-EEH handset include: • • •
Nurse / Staff Call – a large momentary action green (or orange or red) button. TV / music – large blue tactile buttons to control the TV / music on / off, Channel up / down and Volume up / down. Reading or room light - a large, yellow button to control the light on / off.
The handset incorporates a microphone and speaker for use as an intercom / two-way speech point. 76
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Handsets & Pendants
The speaker also provides audio from TV / radio audio. It has a maximum power rating of 1 W RMS and is mounted behind an O-ring seal, plastic cone and fluid-resistant speaker holes. An easy-to-access socket to connect external earphones for TV / music audio is incorporated into the handset.
Ergoplus Patient Call Pendant An ergonomically designed, easy-to-grip pendant for patients to activate calls on a Tacera Nurse Call System. The solid blue, water resistant case is non-slip and dip sterilisable, and is available with or without patient control of lights. The soft touch buttons are recessed to avoid accidental activation. The entire pendant is manufactured from silicone rubber with an anti-bacterial additive for improved infection control. Figure 6-3 The CP-PCP Ergoplus Patient Call Pendant
The buttons are large, backlit for ease of use at night, and with Braille dots on the CALL button for easy identification by the visually impaired. The /TB version of pendants do not include backlighting. Functions controlled from the CP-PCP pendant include: • • •
Austco
Nurse / Staff Call – a large green (or orange) button containing the Braille dots for the letter “N” for the sight impaired. Optional bed / reading light – top of the large, yellow dual light switch button. Optional room light – bottom of the large, yellow dual light switch button.
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Call Pendants A palm-sized, easy-to-grip pendant for patients to activate calls on a Tacera Nurse Call System. The casing is manufactured from white, durable, impact resistant plastic. Figure 6-4 The CM-PM Call Pendants
The 20 mm diameter button of the CM-PM is easy to press, coloured green (or orange or red) for quick identification and contains dots for the letter “N” for the sight impaired. An optional air pad pendant is available (CS-PMPAD), which is a large 80 mm diameter soft touch, air-activated pad with cable f or use by disabled patients or patients with reduced manual dexterity.
Installation The handsets and pendants are supplied ready to plug in. If you need a linen clip or holder, you should place a separate order.The catalogue code for Handset/Pendant holder is CP-HOLDER. The Entertainment Handset pack contains a plastic hook and mounting screw. The handset case has a recess in the back, behind the speaker, and hangs from the hook on a bed side or bed head panel. Alternatively, a hook mounted on a Clipsalâ 2000 plate can be ordered separately (Catalogue code: C-2000H) when ordering the CCA-EEH.
Activation and Cancellation When a call has been initiated from the CALL button on the handset/ pendant, the wall callpoint beeps and the corresponding CALL button illuminates brightly. A solid-state reassurance light within the CANCEL button on the wall callpoint also activates. These all combine to reassure your patient that the handset is working correctly and that a call has been activated. The /TB version of pendants do not include reassurance. The callpoint CALL button and pendant removal alarm can be configured as different and independent calls. Calls can be cancelled by pressing the red illuminated CANCEL button on a callpoint.
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Handsets & Pendants
Handset Connections The handsets connect to any Tacera callpoint with an 8 pin DIN socket. The 2m long cable is manufactured from 8-core multi-strand, double insulated, white PVC cable. The Ergoplus Multifunction Handset cable consists of two parts — a 3.5mm earphone socket and a 235mm cordsaver that protects the callpoint socket, handset plug and cable from damage should the cable be placed under severe tension, such as moving the bed with the handset still connected. The Entertainment handset cable has a strong, moulded plastic plug that protects the callpoint socket from tensions. For TV / music, the handsets interface with the Infrared Transmitter TV Controller via an RJ10 modular connector on the rear of the wall callpoint. For light control, the handsets interface with the IP Dual Relay via the IPnet.
Pendant Connections The pendant cables are 2 m in length and manufactured from 3-core multi-strand, double insulated, white PVC cable and includes a large, smooth plastic linen clip that, together with the non-clip case, helps keep the pendant within easy reach of the patient. Longer cable lengths are available as an option. The cables have a strong, moulded plastic, rightangle plug that connects to an y Tacera callpoint with a 6.5 mm pendant socket. The design protects the callpoint socket, pendant plug and cable from damage should the cable be placed under severe tension, such as moving the bed with the pendant still connected. The pendant with light control interfaces with the IP Dual Relay via the IPnet.
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Over Bed Lamps
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Over Bed Lamps The CM-Dx series of lamps consists of 1, 2 or 3 large LED (20 mm diameter) on a Clipsal white grid plate No: 2031VX. The six elements LED, which emits high light levels at low current, is available in red, green and yellow. The catalogue codes are CM-D1, CM-D2 and CM-D3. Make the colour sequence explicit with /R, /G or /Y. The CM-D1 is available as standard solid or flashing, indicate /F for flashing (i.e. CM-DF1/G for Over Door Flash Light, 1 LED, Green). Figure 6-5 CM-D 1/2/3 back and front
84 mm
The plate is the 2000 series standard size: 111 x 68, with a mounting pattern of 84 mm. Depth needed behind the plate to accommodate the screw terminals is 11 mm: it fits in a single gang wall box. The CM-Dx is supplied with the 2 mounting screws and a white flush surround. The CMD1 and CM-D2 are available with the British plate /BS .
Installation For surface mounting the CM-Dx use the 14 mm deep mounting block Clipsal No: 2449ASD. The deep surround Clipsal No: 2000SM hides both the grid plate and the block. Please refer to “Installation” on page 44.
Connections Each LED is protected by its own regulator, which also ensures a constant light level. One wire brings 12 V power from the IP-CPS callpoint (CN3 screw terminal block) to the CM-Dx + terminals. One wire each returns the individual LED – terminal to the ap propriate light switch (CN3 terminal labelled "LAMP") on the callpoint. Light duty cable can be used: data or security cable 7/0.20mm (AWG 24) will do.
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TV Controller
TV Controller Table 6-2 TaceraTV Controller Series
Product Code
Description
AM-TVC
TV Controller, Infrared (with Audio Amplifier)
IAM-TVR/L
TV Controller Relay, Latching
AM-TVR/M
TV Controller Relay, Momentary
The TV Controller is an Infrared transmitter for use with a Tacera Nurse Call System that provides patients with in-bed control of the television in their room. Figure 6-6 The AM-TVC TV Controller
Comprised of a TV control circuit with Infrared transmitter and isolated audio circuit, the device is housed in a small, insulated plastic enclosure that is suitable for installation in ceilings or near the television. The control module integrates with any Tacera callpoint with an optional 8 pin DIN socket. The buttons on a multifunction or entertainment handset control the following: • • •
TV on / off; Channel up / down; and Volume up / down.
The Infrared transmitter provides totally electrically isolated remote control of the television using the existing Infrared remote control receiver on the television. Television audio can be heard through the speaker in the entertainment handset or through an earpiece connected to either a multifunction or entertainment handset. An in-built amplifier adjusts the television headset audio to a level suitable for the entertainment handset speaker. Austco
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TV Controller
Tacera
Installation The AM-TVC is infra-red and is installed next to the TV set. The dimensions of the housing is 83 x 54 x 28mm. It weighs 65 gr ams and can be affixed on the side of a TV set with a piece of Velcro. The infrared transmitting LED is at the end of a flexible black cable, about 500 mm long. It is affixed on the TV set with a piece of double-sided sticky tape to position the LED in front of the infrared receiver. The entertainment handset would replace the usu al TV remote controller.
Connections The TV Controller connects to the handset socket via a flat modular cable and 4-way modular connectors. The Infrared transmitter comes on a short lead with sticky-backed window pad and is typically attached to the side or rear of the television. The audio connection between the television and the handset is by means of an audio jack on the controller that is connected to the audio output jack on the television. Audio output from the TV must be from a point that varies in amplitude under the control of the volume Up/Down buttons. The TV Controller operates at 12 V nominal voltage and current of less than 10 mA supplied via the callpoint. The controller’s electronics are protected against power surges, near lightning strikes, cable shorts and power reversals.
Configuration The Infrared transmitter is programmed to operate the Infrared receivers of the specific televisions on-site. A sample of the specific television’s remote controller is required for custom programming using the AM-TVP provided by Austco.
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7 IP C ONNECT D EVICES IP Connect Devices are those devices that are connected to the hospital LAN and managed by the IP Connect Server. They include the staff stations, annunciators, and paging.
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IP Connect Server Table 7-1 Tacera Servers
Product Code
Description
IP-ACS-100
IP Connect Server with license for one GUI
IP-ACS-100-R
IP Connect Server with license for one GUI, in 19” rack mount enclosure
IP-ACS-100-R/2
2 x IP Connect Servers with license for one GUI, in one 19” rack mount enclosure. Designed for redundant server application
The ACS-100 IP Connect Server is Austco standard server for nurse call. It is appropriate for both Hospital and Aged Care environments. It is usually wall-mountable and manages a pre-defined maximum number of beds and devices. Several servers may be needed for larger sites with multiple floors. Austco also offers rack-mountable versions of ACS-100, which are specifically designed to fit into a rack. Two types of rack-mountable versions are available — IP-ACS-100-R and IP-ACS-100-R/2. The IP ACS-100-R version encompasses one IP Connect Server in a 19” rack mount enclosure, while the IP-ACS-100-R/2 encompasses two IP Connect Servers in one 19” rack mount enclosure. Figure 7-1 IP-ACS-100-R
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The IP-ACS-100-R/2 version serves the redundancy feature — when something goes wrong with one device, the other device takes over the functions and the system continues to run.The server is the call manager system for Austco devices and is based on Intel and Linux technology. It has been specifically designed to fit Health Care environment and primarily integrates with Austco devices. Figure 7-2 IP-ACS-100-R/2
The ACS-100 is also the DHCP and time server for Tacera. Using the Intel Atom processor and Mini ITX form factor gives the ACS-100 proven performance, reliability and flexibility. Solid-state storage in the form of industrial grade Compact Flash and SATA Disk on Module (SATADOM) is used further enhancing reliability. Webmin, a web management utility is installed on the ACS-100 at the Austco factory and is run from a Web browser on a PC or laptop connected to either LAN adapter. It allows easy o n-site (or off-site) configuration of the ACS-100 and IP Connect Server applications. System level administration, diagnostic and setup tasks can be carried out via a PC Terminal session using an onboard RS-232 port. Onboard PS2 keyboard and VGA connectors allow even more basic to the ACS100 using a keyboard and monitor. Knowledge of Linux commands is necessary if the ACS-100 is accessed using these methods.
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Two separate LAN adapters allow flexible and simple network setup. One LAN adapter is designed to be used to connect to the Tacera Nurse Call System. The second LAN adapter is used to connect to the network with Tacera staff stations and inte grations. The integration LAN can itself be the corporate LAN or connected to the corporate LAN. Figure 7-3 Network diagram with ACS-100
Do not inter-connect nurse call LAN with integration LAN or between adjacent ACS-100 servers. A LCD on the front panel of the ACS-100 displays boot-up messages; during normal operating mode the same display shows the IP address of the ACS-100 LAN adapter used to connect to IP Corporate LAN. Power supply is a nominal 24V DC. A dedicated power supply is provided with the ACS-100; however it is recommended that the ACS-100 is powered from the Austco nurse call battery-backed power supply. Four USB ports allow a range of serial peripherals and input devices to be connected. Serial to USB converters may be required for some applications.
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Hardware Specifications Form Factor
Mini-ITX, compatible with microATX (171.45 x 171.45mm)
Processor
Support for the following: Intel® Atom® processor 230 with a 533 MHz system bus
Chipset
Intel® 945GC Chipset, consisting of: Intel® 82945GC Graphics Memory Controller Hub (GMCH) Intel® 82801GB I/O Controller Hub (ICH7)
Memory
DDR2 1GB
Au di o
4-channel (2+2) audio sub-system using Realtek ALC662 HD audio codec
Video
Intel® GMA950 onboard graphics sub-system
Legacy I/O Contr ol
SMSC LPC47M997 based Legacy I/O controller for hardware management, serial, parallel, and PS/2 ports
Peripheral
Six USB 2.0 ports (two onboard)
Interfaces
Two serial ATA (SATA) headers One serial port One parallel port One PATA IDE interface with UDMA 33, ATA-66/100 support PS/2 keyboard and mouse ports
LAN Support
10/100 Mbits/sec LAN subsystem using Realtek RTL8102EL LAN adapter device
BIOS
Intel® BIOS (resident in the SPI Flash device) Support for Advanced Configuration and Power Interface (ACPI), Plug-and-Play, and SMBIOS
Austco
PCI LAN Adapter
100BaseTX IEEE802.3 10 Base-T – Realtek Ethernet controller
SATA Sto rage Ad apt er
SATA Disk on Module (SATADOM) 2 GB Vertical - Right angle - InnoDisk
Compact Flash Ad apt er
Right angle adapter 40 Pin IDE connector
Compact Flash drive
ICF 4000 – 2GB InnoDisk
USB interface
Support for Edgeport (by Digi®) USB to Serial adapter 2 to 8 ports
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Installation (Wall-Mountable Version) The following steps must be taken to properly install the ACS-100: a
Open the ACS-100.
b
Connect the network cables.
c
Connect the Power Supply (Austco UPS).
d
Apply power to the ACS100.
e
Backup the Compact Flash drive after configuration.
f
Backup the SATADOM thumb drive (optional).
g
Close the ACS-100.
Removing and Replacing the ACS-100 Lid The ACS-100 is contained in an enclosure designed for wall or shelf mounting. Connectors are only visible when the lid is removed.
1
Using a Phillips screw driver, remove the four screws from the top of the case.
2
Slowly lift the lid from the base. The lid is attached to the base by an earth strap; there is also a cable for the power switch that can be damaged if the lid is removed with force.
3
The lid can be placed to one side. Ensure that all plugs and ca rds are fully seated as they could have become loose during transport. Figure 8 The ACS-100 with lid removed Power Switch
Display and LEDs
Cable opening Compact Flash Card (CF) Drive
4
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Once cables have been connected and power applied, refit the lid into place and replace the four screws.
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Connecting Cables 1
The power and interface connectors are located on the base unit. All cables should be routed through the cable opening below the connectors.
2
Connect the data input and output cables before power is applied.
3
Connect power to the interface adapters (MOXA serial to Ethernet). The diagram below shows the typical connections for a site with serial input and output data. Figure 7-1 Connection label LAN Port (eth1): 10.1.1.250 (labeled Austco LAN) (MOXA NPort 5110 required for Austco#2 serial)
Parallel Port: Connect Edgeport Serial converter
LAN Port (eth0): 192.168.1.172. Connect to Tacera Client LAN
RS232 Serial Port: Reserved for diagnostics 38400 8N1 (no flow control)
USB Ports: Connect Edgeport Serial converter
4
Connect the supplied ACS-100 power lead to one IP-PSA-24V output and the other end to the UPS connector of the ACS-100. The ACS100 requires up to 2 A (max) at 24 V DC. Typical current consumption is 1.75 A. Figure 7-2 The Austco UPS connector
UPS connector
Caution Please take care when handling the ACS-100 to avoid damage caused by static discharge.
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Powering Up the Server 1
Turn the key switch to the ON position on the ACS-100 lid. Once power is applied to the UPS connector, the ACS-100 will boot up in approximately 30 seconds. Once fully started, the ACS-100 will be running IP Connect with a default setup. The display screen will show the IP address of the adapter used to connect to the Tacera Staff Station.
Note If the key is removed and the ACS-100 left in the ON position, the server will automatically restart itself if power is interrupted.
Tip
2
The ACS-100 can be accessed via Webmin from either eth0 (default 192.168.1.172) or eth1 (default 10.1.1.250).
You can access the server configuration using Webmin. See the Tacera Configuration Guide for details. Figure 7-3 The Message Display and LEDs Power LED (Green)
ON
OFF
Power switch
Message Display
Error LED (Red)
Shutting Down the Server The server should be switched off using Webmin; however it is possible t o shut down the sever using the key switch.
1
Under Webmin, click System>Bootup and Shutdown . The Bootup and Shutdown page appears. Figure 7-4 The Bootup and Shutdown page
2 Al ter nat iv e Step
Click Shutdown System . The server powers off. You may also power down the server by turning the key to the OFF position. The ACS-100 will go through a save shutdown sequence and after about 7 seconds the LCD screen will go blank
Warning Remove the power lead before removing any of the drives.
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Backing Up the CF Drive The ACS-100 operating system (Linux) and the IP Connect Server software are stored on the Compact Flash (CF) drive. The CF drive is loaded with a default image file at the Austco factory. The CF drive also stores some setup information for the ACS-100 including its IP address setting and IP Connect license files. These settings are likely to be changed on-site. The ACS-100 is supplied with a backup CF drive. Backing up the CF drive should occu r after final site commissioning and testing.
1
Install WinImage (included on the Tacera CD) on a Windows PC (usually a laptop) that is used for site diagnostics, configuring and backup.
2
Ensure the server is powered off; the key is in the OFF position or the power lead has been removed.
Caution The CF drive must be backed-up after Tacera has been configured on-site.
3
Remove the CF card from the socket on the left hand side of the board (Figure 7-8). The CF card is attached to a secondary board (CF to IDE adaptor card) that may come loose if not pressed down while pulling on the card. Grasp the CF card firmly and pull straight out, taking care not to lift or twist the card as this may damage t he connector pins.
4
Connect a card reader to the PC and insert the CF drive from the ACS-100.
5
Start WinImage and click on the Disk menu. The option to use the CF drive should be available.
6
Create the Backup Image: a
Select the appropriate drive and then click the Creating Virtual Hard Disk image from physical driv e option. The Creating Virtual Hard Disk image from physical drive window appears.
Figure 7-5 The Creating Virtual Hard Disk image... window
Note Ensure the Create Fixed Size Virtual Hard Disk op tion is selected.
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Figure 7-6 The progress window
b
Select the CF drive from the list and click OK . The Save As window opens.
c
Navigate the folder structure to select a location for the image file and enter a File Name in the field. The Compact Flash drive can be backed-up on any hard-drive with 2 GB of free space available.
d
From the Save as Type list, select the .ima format as it is compatible with other image utilities.
e
Click Save. A Reading disk progress window appears.
f
When backup is complete (100%), the progress window should disappear. You may need to click Cancel to exit the window.
7
Remove the original CF drive and insert the Backup CF drive.
8
Restore the created image on the Backup CF Drive: a
Click on Disk>Restore Virtual Hard Disk Image on ph ysical drive. The Restore Virtual Hard Disk Image on physical drive window appears.
b
Select the CF drive and click OK . The Open window appears. Figure 7-7 The Open window
9
c
Navigate to the previously created image and click Open . A confirmation warning appears.
d
Click Yes to restore the image. The Writing disk progress window appears and should disappear when the restore process is completed (100%).
Replace the original CF Drive with the Backup CF drive in the card socket.
10 Run Tacera on the Backup CF drive and ensure that all the data is present and the configuration is working.
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Replacing the ACS-100 SATADOM Drive The SATADOM is used to store site specific information such as Tacera configuration files and log files. It is recommended that this too is backedup. Use the backup facility in Webmin; see the Tacera Configuration Guide for details.
1
The SATADOM card is connected to the Serial ATA socket and located in front of the CF Drive socket. If you need to replace the SATADOM, disconnect the SATADOM power cable first. Figure 7-8 The IP Connect Server Cards Compact Flash drive CF to IDE adaptor card
SATADOM card
Key clip (located back)
Caution An extra SATADOM card is not supplied with the ACS-100.The CF Drive and SATADOM card are not hot-swappable on the ACS-100. The ACS-100 must be shut down (turning the power switch key to the OFF position) before either drive can be removed.
2
Remove the CF to IDE adaptor card by pulling straight up.
3
Remove the SATADOM card from the Serial ATA socket by pressing the thumb key clip and grasping the SATADOM card firmly, then pulling straight up.
Upgrading the IP Connect Server Austco will periodically release a software patch for Tacera. These are usually meant to fix bugs or add interim functionality. Software patches are available on the Austco website. A separate document guiding you through the patch upgrade process exists and is supplied by Austco Tech Support.
Installation (Rack-Mountable Version) The installation procedure for the rack-mountable version o f the ACS 100 IP Connect Server is same as that of the wall-mountable version, except the lid removal and replacement task, as the sockets are already exposed in the rack-mountable units.
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Connections The ACS-100 is set up at the factory with two IP addresses: • •
Eth0 - 192.168.1.172 (subnet 255.255.255.0) -Integration LAN Eth1 - 10.1.1.250 (subnet 255.0.0.0) - Nurse Call LAN
The ACS-100 must receive alarm information via eth1 (10.1.1.250).
Note The Eth0 IP address is static assigned. The alarm information can be from IP-CCT controllers, ASM or Austco#2 protocol from Austco's older 2G systems. If the ACS-100 is to process alarms from an Austco 2G system (ASM protocol), the 2G system must send ASM messages to 10.1.1.250 port 24950. There are ACM templates specially created so that ASM messaging is set up to match the ACS-100 default settings.
Note Alternate port can be defined in configuration.
Note IP Connect uses port 24950 to communicate with Austco nurse call. Some minor editing of existing ACM using Austco Site Configuration files may be required if the factory default ACS-100 is used on older sites. There are upgrade paths available to upgrade older 2G (or even 1G) staff-stations so that the 2G system can communicate with the ACS-100 via this eth1 (10.1.1.250). Alternatively the ACS-100 can accept either ASM or Austco #2 protocols via a serial to UDP converter (the MOXA range is recommended).
Ethernet Network IP Connect Server accepts input messages (XMLBlaster messages from the IP-CCT controllers, ASM or Austco2 messages from Austco 2G) through eth1 (10.1.1.250). The ACS-100 USB ports are not available to accept input messages. In some cases, a Serial to Ethernet converter is required. Austco recommends using industrial type converters such as MOXA. Additional Clients can also be connected to the IP Connect Server on the network server through Ethernet. This is generally a separate Ethernet and part of the normal IT network.
Note When a site has multiple ACS 100s, the nurse call LAN Eth 1of each ACS 100 must not be interconnected. The integration LAN Eth0 should be connected on the same subnet.
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Server IP Address Tacera’s User Interface clients communicate on an Ethernet LAN dedicated to the nurse call system. They are installed on a computer running Windows XP PRO-SP3 or Windows 7.0 or shipped with a dedicated UL graded, touch-screen nurse station.
Caution Automatic JAVA updates on the Windows PC can have an impact on Tacera as it is based on JAVA.
Serial - RS232 The IP Connect Server is able to connect up to 8 Serial devices (AN4-50, Chime, Pager Base, etc.) using an Edgeport converter. The devices can be configured using IP Connect Site Configuration. The standard RS232 is designed to communicate reliably with a single device over a maximum of 100m of cable. To have several annunciators and a CM-PB/ETH on the same line, it is recommended to use differential drivers. Install an interface converter RS232 to RS485 which is a small box (80 x 35 x 22mm) that plugs into the PC port and will drive up to 10 receivers on a maximum line length of 1200m.
Staff Stations Table 7-2 Tacera Staff Station
Product Code
Description
IP-TSNS
Touch Screen Nurse Station
IPC-Tacera
Tacera User Interface
A desk mounted Nurse / Staff Station with a resistive touch screen runs the Tacera Graphical User Interface. Optionally, the Tacera Nurse Station can be installed on any PC meeting the System requirements to use an existing computer on-site as the Tacera Staff Station. The IP-TSNS Staff Station provides audio / visual annunciation and display of alarms / calls received from any bed station or other callpoint on a Tacera Nurse Call System.
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Figure 7-9 The Touch Screen Staff Station
The optional speech handset provides VoIP two-way speech communication, allowing calls between the touch screen and any speech point on the system to be easily initiated or answered. The speech handset also allows calls between the Tacera User Interface and SIP VoIP telephones connected to the system. For each call, the status is displayed in large, clear characters or map format, and contains call duration, call location, call type and priority. In addition, call information is output to ports for display on remote corridor annunciators, pagers and / or wireless telephone handsets, as well as for printing. The Staff Station incorporates a built-in tone sounder with different mutable alarm / call alert tones. Alarm / call messages are sent to fixed or mobile messaging devices such as telephones, annunciators, pagers and wireless telephones in accordance with a dynamic messaging assignment table. Primary, secondary and backup levels of messaging assignments for patients / beds are provided, with automatic repeat messaging and / or escalation. Staff can change messaging assignments at any time using the touch screen. Messaging incorporates functions to send pre-defined and free text messages. The system can be configured to cancel calls at the Nurse Station rather than at the point of origin.
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Installation If the Tacera staff station is purchased from Austco, the Tacera StaffStationapplication is pre-installed.If a dedicated, infection control staff station is not required, a standard PC can be used as the staff station. This option allows you to reuse an existing system and run the Tacera User Interface (IPC-Tacera) on it. This can be combined with a standard USB handset to provide a fully functional Staff Station. To launch the Tacera software application
1
:Double-click the icon on the desktop. When the Tacera GUI is launched for the first time, the IP address of the IP Connect sever must be specified. Figure 7-10 The Tacera launch screen
2
Click the Choose Server button on the initial splash screen. The Choose Server window opens. Figure 7-11 The Server Address window
Austco
3
Enter the IP address of the ACS-100 to which the Tacera GUI needs to connect.
4
Click OK . The Tacera GUI will download required settings from the IP Connect Server and launch the Home page.
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Connections Staff Stations are usually connected onto the integration LAN and receive call alarms via the IP Connect Server. Staff Stations can be deployed over Citrix networks, providing the facility’s IT department full control of all aspects of the deployment and maintenance at a single location.
Wiring The Touch Screen Nurse Station electronics are protected against power surge, near lightning strike, cable shorts and power reversals.
Configuration Configuration of the User Interface is detailed in a separate guide. See the Tacera Configuration Guide.
System Requirements The following tables define the minimum PC requirements necessary to install Tacera. Table 7-3 Client PC Minimum Specifications
Tacera User Interface Hardware Requirements PROCESSOR (CPU)
1.2GHz or faster 32-bit (x86) or 64-bit (x64) processor
MEMORY
2GB RAM
DISK SPACE
Tacera (100MB or greater) JRE v1.6 (100MB or greater) JDK v1.6 (200MB or greater)
MONITOR/DISPLAY/ GRAPHICS
17” LCD and above with a minimum resolution of 1024x768 (XGA) pixels Resistive touch-screen supported
REMOVABLE STORAGE DVD Drive or USB Thumb Drive NETWORK CONNECTIVITY
Wired or wireless network interface with Austco Nurse call LAN connectivity (100Mbps or faster)
KEYBOARD & MOUSE
Standard Keyboard & Mouse
Tacera Configuration Tools Minimal Hardware Requirement (In additio n to above) DISK SPACE
IP Connect Site-Config (50MB or greater) SVG MapEditor (20MB or greater) IP Utility (20MB or greater) Voltage Calculator (30MB or greater)
Software Requirements OPERATING SYSTEMS
Microsoft Windows XP Prof x32 Edition with SP3 (Recommended) Microsoft Windows 7 x32/x64 Edition with SP1
JAVA PLATFORM
JRE v1.6 or above JDK v1.6 or above
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User Interface The Tacera Nurse Call System comes with a comprehensive software application that provides a clear display of calls as well as features like rostering, swing ward, and call assignment for staff pagers, VoIP, fixed or wireless telephones and Vocera badges. Figure 7-12 Tacera User Interface screen
Full ward statistics and reporting add an extra level of functionality for administrators and nurse managers. When loaded onto a Windows computer, the Tacera User Interface provides audio / visual annunciation and display of alarms / calls received from any room or bed callpoint on a Tacera Nurse Call System. The status of each call is displayed in map format or large, clear characters, and contains call priority, location, type and duration. In addition, call information is output to ports for display on remote corridor annunciators, pagers and / or wireless telephone handsets, as well as for printing. When used with a speech handset, the system provides full duplex, VoIP two-way speech communication. This allows calls between the Tacera User Interface and any speech point on the nurse call system to be easily initiated or answered. The system can be configur ed to cancel calls at the Nurse Station rather than at the point of origin. A speech handset also allows calls between the Tacera User Interface and SIP VoIP telephones connected to the system.
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The user interface, combined with a speech handset, enables nurses / staff to: • • • • • •
Answer calls Call patients Make public announcements Alter patient / bed to nurse / staff pager / telephone assignments Edit text or text-to-voice messages Send a text or text-to-voice message to other designated staff
Alarm / call messages are sent to fixed or mobile devices such as telephones, annunciators, pagers and wireless telephones in accordance with a dynamic messaging assignment table. Primary, secondary and backup levels of messaging assignments for patients / beds are provided, with automatic repeat messaging and / or escalation. Staff can change messaging assignments at any time. Messaging incorporates functions to send preset and free text messages. Nurse Stations can be deployed over Citrix networks, providing the facility’s IT department full control of all aspects of the deployment and maintenance at a single location.
Software Installation on a PC The Tacera Staff Station software must be installed on a compatible PC with the minimum System Requirements. The following procedure is followed when the staff station application has n ot already been installed.
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1
The CD received with the ACS-100 has the Installation software for the Tacera Staff Station. Prior to running this install package it is important to make sure that the PC has Java installed. If necessary, visit the Java website (http://www.java.com) to install the latest version of Java.
2
Once Java is installed, launch the install application for Tacera (IPConnect.Tacera,either 32 bit or 64 bit), depending on the architecture of the PC). For details on installing the software, see the Tacera Configuration Guide.
3
The PC must be connected to integration LAN and the IP configuration set, based on the corporate policy. Contact Windows Help for assistance on how to set up the IP settings of different Windows OS versions.
4
Once the application is installed, you must define the server the staff station connect to upon launching Tacera initially.See “Installation” on page 97.
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8 A NNUNCIATORS The annunciators are connected to the IP Connect Server via ethernet.Call tones matching the call priorities ensure that staff are alerted to calls when not within sight of annunciators. Tacera works with two types of annunciators — AN-PD1 and AN-DD. Table 8-1 Tacera Annunciators
Austco
Pr o d u c t Co d e
Des c r i p t i o n
AN-PD1
Annunciator, Programmable Programmable Display, Display, 12 Character, 50mm
AN-PD1/DB
Double-sided mounting bracket for annunciator, annunciator, Pair
IP-AN-DD
IP Annunciator display driver
IP-AN-DD/D
IP Annunciator display driver dual HDMI
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AN-PD1
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AN-PD1 The AN-PD1 is a high resolution, alphanumeric LED display providing audio / visual annunciation of active calls by means of text messages with accompanying alert tones based on priority. This IP-based device allows text messages, colours and tones to be completely configured for the facility. facility. Multiple Annunciators can be connected anywhere on the LAN. Figure 8-1 The AN-PD1 Annunciator
The AN-PD1 Annunciator uses 50 mm tall, high-efficiency LED modules in a wide-angle panel with a resolution that ensures messages are easy to read from a distance of up to 20 m. The high resolution of the display allows all English and European ASCII characters to be clearly displayed. The Annunciator uses proportional fonts so that characters are only displayed at their required width rather than a fixed width. On average, the Annunciator displays 12 characters and automatically scrolls messages that are longer than can be displayed in the 8 x 64 area. A maximum of 24 messages can be stored and displayed at any one time. There is an area to the right of the Annunciator that is used to display a bar graph of the number of active calls. 3 vertical columns (red, orange and green) graphically display the type and number of pending calls. The Annunciator can be programmed on-site using a laptop and the Austco application PCDLP. PCDLP. The configuration data is downloaded into flash memory, ensuring data is protected in the event of power loss. For information configuration, see the Tacera Configuration Guide. The Annunciator is supplied with a wall-mounted (Clipsal™ 2000) breakout plate which houses an RJ-12 and RJ45 socket that match equivalent sockets on the back panel of the Annunciator. Short patch leads are also supplied.
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AN-PD1
Wall Outlet The AN-PD1 to wall outlet patch leads are 200 mm long so consideration must made to mount the AN-PD1 close to the wall outlet; this keeps the installation neat as well as ensuring th e RS485 data bus is not compromised by having long stubs. Figure 8-2 Wall Outlet for Annunciators
Installation The AN-PD1 is supplied with mounting brackets enabling it to be ceiling or wall mounted. The brackets allow the AN-PD1 to be tilted to give a proper viewing angle. Figure 8-3 Rear View of the Annunciator
Each mounting bracket has two 4 mm holes enabling appropriately sized screws or bolts to be used to securely mount the AN-PD1 to the surface. The diagram below shows the hole centres of the brackets. Two alternatives of bracket positioning are shown. Figure 8-4 Annunciator Bracket
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AN-PD1
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Ethernet Connections The Annunciator is an IP device that can be connected to the Tacera Nurse Call System over the nurse call LAN using standard CAT5/6 cable. This makes it easy to install and allows the system to monitor the device for connectivity and errors. The Annunciator also supports Austco’s #2 protocol using RS485 so that it is compatible with existing sites that are running AN-series Annunciators. However, the newer features such as scrolling of long messages and display of time will not apply. Austco’s APB protocol is also supported, providing the added benefit of bi-directional communication with the Tacera server for non-nurse call displays such as greetings or time / date displays. There is an RJ-45 socket at the back of the wall outlet for connection to the Ethernet LAN.
Power Connections The high-efficiency LED modules have reduced power consumption to 150 mA (typical) and a maximum of 290 mA at 24 V. When there are no active calls, the Annunciator can be configured to display the current time. Two blocks of screw terminals are used to connect 12-24 V DC power and RS485 data if required. The screw terminal blocks are also used to feed DC power to the ANPD1. Traditionally the voltage would be 13.8V, however the AN-PD1 can be powered from DC voltage sources between 10V and 30V. In large sites with a number of AN-PD1s, it might be advantageous to run the ANPD1s with a higher voltage thereby reducing the current requirement of the power cables.
Master-Slave Connections The AN-PD1 can be connected in a mirrored fashion where a master ANPD1 drives a number of slaves. A maximum of eight slaves can be connected to a single master. The RJ-45 socket of the wall outlet allows the master to connect to the Tacera nurse call LAN via CAT5/6 cable. The RJ-12 socket of the wall outlet serves two purposes — establishes a RS485 connection, as well as power con nection. The master slave connection involves back-to-back RJ-12 sockets interconnected with each other in a daisy-chain fashion.
Note The RJ-45 sockets of the slave annunciators are left unused.
Configuration A special configuration and download utility (PCDLP AN-Console) is used to configure the Annunciator and download current configurations during service calls. The alert tones and message colours for all call priorities can be customised to suit particular applications or global regions. The Annunciator can be programmed to display messages from multiple areas, allowing calls to go to a specific ward display and higher priority calls to go to adjacent ward or floor displays as required. 104
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AN-PD1
The firmware and operating parameters of each Annunciator, including priority tones and colours, can be upgraded in real time without shutting down other parts of the system. This allows changes to be made on a working system without interruption to the operation of the system. For more information on Annunciator configuration, please refer to the Tacera Configuration Guide.
Audio Adjustments Maximum speaker volume is pre-set by a potentiometer accessible from the front of the annunciator. Use a small blade screwdriver. The potentiometer is directly behind a hole below the annunciator screen. Figure 8-5 AN-PD1 speaker
Speaker Cover
Power On Indicator Volume Adjustment
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IP-AN-DD The AN-DD annunicators, also known as LCD an nunciators, employ a high resolution LCD 24’’ display, which ensures that the messages are easy to read from a distance of up to 20 m. The Annunciator has selectable fonts so that characters can be displayed at their required size. When there are no active calls, the Annunciator displays the current time in a full screen analog clock format or alternatively display a customised message, such as infection control reminders. The Annunciator can be programmed on-site using the touch screen for parameters such as network address. To help minimise disturbing your patients when they are sleeping, the Annunciator can be programmed to soften the alert tones at night time.
Connections Figure 8-6 P-AN-DD Rear View Ethernet connection to the nurse call LAN
Power
LCD Display
The IP-AN-DD is connected to the Tacera Nurse Call System over the nurse call LAN using standard CAT5/6 cable. The device is connected to the LCD display via USB port. A separate AC adapter from the mains supplies power to the IP-AN-DD.
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Note Cables are not
IP-AN-DD
Figure 8-7 Sample HDMI Splitter
provided by Austco.
When the site requires multiple LCD displays, you can use a HDMI splitter to receive input from a single IP-AN-DD and deliver it two LCD displays. The HDMI splitter is USB powered. There is an internal watch-dog system that looks after the GUI restart when the application fails to function properly. Figure 8-8 IP-AN-DD Front View
CF Slot
Configuration Webmin is the http interface for IP-AN-DD drive maintenance and control. You can customise several sett ings for the LCD annunciator, such as call filtering, logo display, graphical resolution, fonts and styles. Webmin also offers troubleshooting options for IP-AN-DD. Refer to the Tacera Configuration Guide for more details on configuring the IP-AN-DD.
Installation There are three ways you can install the IP-AN-DD annunicators: •
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Fix the IP-AN-DD behind the monitor, using the screw holes provided. See the following picture. 107
IP-AN-DD
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Figure 8-9 The IP-AN-DD fixed behind monitor
Ceiling Mount
IP-AN-DD
LCD Display
•
Note When you plan to place the IP-AN-DD in Communications room, there is a limitation with HDMI cable length, which is typically 5 m.In that case, you need to use extenders, both at the sending and receiving end.
If you have employed a LCD ceiling mount that accommodates two monitors on both sides of the unit, then you can mount the IP AN-DD on the ceiling space and use a HDMI splitter to give inputs to the two LCD displays. See the following diagram.
Figure 8-10 The IP-AN-DD with HDMI splitter
IP-AN-DD/D CAT5/6
HDMI Splitter
LCD Displays
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9 I NTEGRATION The CM-PB/ETH Ethernet paging base Integrates with Tacera and offers a great deal of flexibility in terms of configuration options. Table 9-1 Paging Devices
Austco
Product Code
Description
IP-PB/ETH/U
Communication module, paging base, ethernet, UHF inc licence
IP-PB/ETH/V
Communication module, paging base, ethernet, VHF inc licence
CP-ANT/UHF
External paging antenna, UHF
CP-ANT/VHF
External paging antenna, VHF
109
Tacera
Figure 9-1 CM-PB/ETH Paging base
Note Older Paging bases can still be used and are detailed in the Medicom and CallGuard installation manual.
The CM-PB/ETH is connected to the Austco LAN and receive paging messages from the IP Connect Server on that LAN using Austco ACMIP protocol. The CM-PB/ETH also retains the ability to accept Austco APR protocol and to be connected to an Austco syste m as a RS485 or a RS232 device. In this case CM-PB/ETH COM2 is used as a RS485 port and CM-PB/ETH COM3 as a RS232 port. The compact enclosure reduces the space requirements during installation, while ensuring that the connections are internal, making accidental disconnection from the system more difficult. Figure 9-2 Side view of CM-PB/ETH
EC-H32 Angela
Processor Ribbon cable
RJ 45 Ethernet
Earth Point
110
connector to display
ECB-CCB Base Board
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Paging Base Installation
Paging Base Installation The enclosure is 252 x 244, 72 mm high and weighs 2.04kg. The lid is attached to the chassis by four M3x6 screws, which are on the topside. Once removed, the boards and connectors are accessible. Four round (punch-out) holes are on the floor and bottom side of the chassis, two holes are 25mm, and two are 20mm, giving alternative methods of cable routing. The chassis is bolted on to a flat surface with four pan head screws, M4, in a rectangular pattern 199 x 180 mm. To install, terminate the cables first, thread them through a suitable chassis punch-out hole, and then bolt the chassis to the wall.
Warning The transmitter maximum power is 5 Watts. It will interfere with electronics within 2 metres of its antenna. We recommend it be installed at least 3 metres away from other parts of the nurse call system or its cabling.
Figure 9-3 Footprint of CM-PB/ETH
Transmitter Module
Processor Board Stack
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Connections
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Connections Connections to the CM-PB/ETH are made inside the enclosure, once the lid is lifted. Figure 9-4 End view of CM-PB/ETH with Lid Removed
The CM-PB/ETH requires a 24 V DC power source. This is connected via CN2.
LAN Connection As shown on Figure 9-4, the RJ45 connector is on the right hand side of the CM-ETH2 (Janus) board which is under the EC-H32 (Angela) processor board. To meet Australian Electromagnetic emission standards, it is necessary when terminating the Ethernet cable to fit a ferrite material bead. Please see the MediCom & Callguard Installation Guide, section 9.17 for size and installation details.
Antenna Connection The connector on top of the chassis is a 50 Ohm BNC socket (jack). The whip antenna supplied terminates into a BNC plug and mounts straight on top. Where an indoor whip antenna will not provide adequate site coverage, an outdoor antenna and feeder coax cable are necessary (50 Ohm impedance).
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Connections
Figure 9-5 External antenna installation
VHF 1/4 wave
Ground plane
2 radials at 90°
N series plug
BNC plug
50Ohm coaxial cable
The most commonly used antenna is an omni-directional unity gain dipole or a ¼ wave-radiating element with adjustable ground plane. For a high gain antenna, see a specia lised dealer. For cable lengths up to 10 metres, ¼” flexible coaxial cable is recommended. For longer runs, select a low loss cable.
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DIP Switches
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DIP Switches The 8-way switch bank is used to control boot up and Ethernet options. This are pre-defined and should not be changed. Table 9-2 DIP Switches
DIP Switch
Function
OFF
ON
SW1-1 to 5
Set node number
0
1
SW1-6
Reserved
SW1-7
Automatic Ethernet Enable
Disable
Enable
SW1-8
Boot program at power up
Normal
Download
When SW1-8 is in the ON position, the station will systematically boot into and stay in download mode waiting for a NDD or BIN file download; in this mode the CM-PB/ETH cannot function as a paging base. SW1-1 to SW1-5 set the physical address of the CM-PB/ETH. This address is used when the CM-PB/ETH is connected to the Austco LAN. The DIP switch setting corresponds to (or is the modulo (mod) 32) of the IP address of the device. In the case of the CM-PB/ETH its normal (factory default) IP address is 10.1.1.192, therefore the DIP switches should be set to the following. Table 9-3 DIP Switch setting
SW1-1
SW1-2
SW1-3
SW1-4
SW1-5
OFF
OFF
OFF
OFF
OFF
Value of Setting 0 (192 mod 32)
Warning If the address DIP switches are not set to 0 (192 mod 32) the CM-PB/ ETH will not boot-up with the default node file.
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10 I NTERCOMS The IP-TALKTWO Intercom provides clear undistorted sound for two-way speech communication between patients in their room and staff on a Tacera Nurse Call System. Using audio devices (staff station telephone, Wireless, DECT, etc.) staff can connect to an incoming call from a room with an intercom by a simple button press and communicate with the patient normally. A flush wall or bed-head mountable intercom module for integration with Austco callpoints to provide a two-way speech point at patients bedside or wherever else required on audio installations of Austco’s nurse call systems. Table 10-1 Tacera Intercom Modules
Austco
Product Code
Description
IP-TALKTWO
TalkTwo Intercom Module
IP-TALKTWO/GW
TalkTwo Intercom Module Gateway, 32 Port
IP-TALKTWO/GW24
TalkTwo Intercom Module Gateway, 24 Port
IP-TALKTWO/ENT
Audio interface to entertainment handset
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Components Figure 10-1 The Audio Intercom
The Intercom consists of: • • •
microphone - provides audio when connected to the staff station telephone or any wireless devices allowing VoIP communication. speaker - provides speech functionality to the patient can be heard from anywhere in the room. LED - a green LED is incorporated on the front panel of the intercom to indicate the status of two-way speech connection.
The mounting plate is manufactured from a white polycarbonate / ABS blend of impact-resistant plastic with a snap-on surround to conceal the fixings (the surround is supplied separately). Each intercom includes a unique barcode for inventory control and tracking. Comprised of a 45 mm one-watt speaker, separate condenser microphone and circuit board, all assembled onto a single gang mounting plate manufactured of white polycarbonate ABS blend of unbreakable plastic with a snap on surround cover to conceal the fixings. The circuit board incorporates automatic gain control for the microphone and easy on-board adjustable gain and volume presets for clear undistorted two-way speech communication from anywhere in a typical room. This ensures that the patient can comfortable communicate without needing to approach the unit or speak loudly. The audio point is not an IPnet Device as it is not managed by the IP-CCT Controller. Usually cabled as part of the Telephony LAN, the Intercom required a CAT5 cable that provides audio channels and power. A separate power feed is not required as the Power Injector will inject 24V to each of its ports.
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Installation Installation for the IP-TALKTWO intercom is the same as for IPnet callpoints. Please refer to “Installation” on page 44.
Connections The IP-TALKTWO intercom requires a connection to a 32 port audio/ power injector switch via a CAT5 cable. The switch receives power from the IP-PSA 24V. The power supply injects power into each of the exposed ports allowing the intercom to receive audio a nd power through one single CAT5 cable. The audio/power injector switch is connected to an Analogue telephony adapter (ATA) via a customised cable supplied by Austco. The ATA is generally sourced directly from the supplier and a Patton brand is approved and recommended. The ATA provides streaming VoIP audio to multiple intercom points simultaneously and is connected back to the IP Connect Server through a standard Ethernet switch on the nurse call LAN. Figure 10-2 The Audio Connection diagram Callpoint and Pendant Intercom Telephony LAN Switch
RJ21
Telephony LAN Annunciator
Patton ATA Ethernet
Hospital LAN Switch
Nurse Station
IP Connect Server
24V
Nurse Call LAN Switch
Ethernet
IP-HUB Controller
24V
Nurse Call LAN 24V 24V Power Supply
Power Intercom points are powered over th e CAT5 cable and do not require a separate power feed. Typical current consumption is 45mA standby cur rent and up to 120mA during a speech session. The intercom electronics are protected against power surges, near lightning strikes, cable shorts and power reversals.
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Components
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Configuration Intercom points have just one type and do not need to be configured. They connect to the Intercom switch. A speaker volume control trim pot on the back side of the plate allows for simply volume adjustment.
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11 P OWER S UPPLY A wall- or rack-mounted 24 V DC battery-backed power supply that is compatible with the Tacera Nurse Call System. It operates on 110-240 V AC input via a fuse-protected mains input socket and cable. Table 11-1 Tacera Power Supply
Austco
Product Code
Description
IP-PSA-10/110/950
IP Power Supply, 10 A 12 V (88-264 V/AC)
IP-PSA-24V
IP Power Supply, 10 A 24 V (88-264 V/AC)
PSA-BAT
Local supply only
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IP-PSA Power Supply Figure 11-1 IP-PSA view from the front
The IP-PSA Power Supply provides two individually switched 24 V DC power outputs, each capable of 4 A continuous power to a total output of 8 A. Both outputs are protected against overload by a fuse that automatically resets after the overload is re moved. The on / off switches for the DC power ou tputs are key-switch protected to prevent inadvertent or malicious changes in settings. Two internal 12V sealed lead acid batteries wired in series and rated at 7Ah. The batteries are not included and must be ordered and shipped separately. The power supply also provides a socket for connecting external batteries (to a maximum 35 Ah rating). The power supply charges the back-up battery with a peak 2 A recharge current, ensuring rapid charging when required. The operational status of the power supply is continuously monitored and indicated via externally visible LED’s for: • • • •
Mains; Battery OK; Outputs OK; and Output on / off.
External alarm outputs are provided for mains and / or DC output failures. Weight of the 10 Amp version is 4.8 kg, without batteries. One battery weighs 2.6 kg. The 20 Amp version is 6 kg without batteries. For nurse call orders, the enclosure is normally powder coated light gray and assembled for wall mounting. If specified, it is also available in black and assembled for insertion in a standard 19” rack. One can be changed into the other by swapping the two side plates around. See “Rack Mounting the Power Supply” on page 122.
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Installation Wall Mounting the Power Supply Note The front of the power supply (the side with the key switch shown on Figure 11-1), will actually be the bottom (or the top) once fixed on the wall.
The footprint of the Power Supply is 482 x 200 mm. It will come 132 mm in front of the wall. It can be surface mounted using four screws, two on each side of the unit. The keyholes are slotted for 6 mm screws (pan head). Install the four screws in a rectangular pattern 458 x 140 mm ensuring that the heads remain proud by 4 mm. The enclosure will drop 8 mm after inserting the screw heads in the keyholes on each side of the chassis. Figure 11-2 PSA dimensions and clearance
Leave 150 mm free for cables
Leave 150 mm free for cables. DC POWER
DC POWER
MAINS LEAD External Batteries
ALARM OUTPUT
IEC line socket IEC Inlet (Male Pins)
Leave 150 mm free for access to key switch and push buttons
Note Leave 150 mm free for access to key switch and push buttons
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A minimum clearance of 150 mm should be provided above and below for access to the cable plugs on one side, and to the key switch and push buttons on the other. Of course, if mounted lo w on the wall, the control contro l panel would be on top so that the LED's are easily viewed. The brackets will hold the batteries firmly in place in any position.
Bench Mounting the Power Supply The Power Supply is normally shipped in its be nch mount configuration. Select a suitable location for the un it (usually close to the master staff stations); allow 150 mm clearance on both sides for access to connectors and enclosure screws. The unit can be mounted with the long axis horizontal or vertical, but make sure any batteries are upright in their enclosure. Position the PSA20 in the preferred location and mark and drill for the four mounting screws.
1
Drill four holes into the wall and hammer in wall plugs.
2
Screw in four self-tapping screws, with the heads standing out about a millimetre from the wall.
3
Fit the PSA-20 to the screws and then tighten them up.
Rack Mounting the Power Supply When rack mounted, the Power Supply is 3 U high.
1
Undo the two end plates.
2
Swap and invert them so that 19" rack ears are flush with the front of the unit.
3
Fix the end plates in this position.
Note It is normal to locate the power supply low in the rack and have any external batteries close by on a suitable shelf. Figure 11-3 PSA-20 as a 19" rack unit (3U high)
Battery Compartment
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Front Panel Figure 11-4 shows the front panel of a Power Supply. The key switch locks and unlocks both. Figure 11-4 Front panel
Note The output control buttons do not operate once the key has been locked and removed. Each of the two DC outputs has an ON/OFF push button which switches the appropriate output ON or OFF. OFF. Above each switch are two green indicator LED's. The top one indicates whether the OUTPUT is OK or not. This LED will turn off if the output fuse has tripped. The second LED shows whether the output relay is switched ON or OFF. If the OUTPUT is ON then the LED is green. On the right hand side are the status LED. The BATTERY BATTERY OK LED is green when the battery is fully charged and the output voltage is above 22 Volts. Volts. When running on batteries, batter ies, this LED will go off when the battery is down to about 2 1.5 Volt, getting dangerously low. It will re-illuminate after a while when mains power is restored and the bat tery has recharged. The LED may stay off when a battery is faulty and not charging properly. The MAINS FAIL FAIL red indicator LED comes on when the incoming AC supply fails. At the same time, the corresponding ALARM OUTPUT is activated. The OUTPUT FAIL FAIL red indicator LED comes on, together with the corresponding ALARM OUTPUT, OUTPUT, when either of the DC outputs is below 19.5 Volts. This is usually because the fuse has tripped, or the system is running on batteries and they are getting low.
Connections The connectors are external plug-in, with screw terminals, to facilitate installation and servicing. An earth terminal is provid ed at each connector. It is connected to the chassis and lid of the enclosure, and also to the mains earth lead. This terminal may be used according to on site requirements. In general, any accessible metal part of the nurse call equipment, which can be touched by a user, should be connected to this earth or to a local safety earth. This could include any metal call button plate, for example.
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Mains Power Connector The PSA power supply has an IEC standard inlet (male pins) to accept the appropriate mains cable. A standard cable, 2 metres long, is supplied in Australia. Otherwise, it is fitted with the plug suitable for the county plug point.
Warning A detachable cord is not rated for routing through a conduit and should not be secured or anchored. Please make sure it is not in a position to be accidentally unplugged.
The inlet has a twin fuse dr awer, either one in the live line and a spare (IEC 905), or one fuse each in the neutral and active lines (IEC 601). The fuses are fast acting, M205 size 7 Amp.
Note The mains connection must comply with local standards and regulations. In Canada, the cord must be fitted with a NEMA 5-15P Hospital grade plug on the mains side and the IEC inlet with a cable retaining clip.
Power Distribution It is recommended to run separate power cables to the following kinds of units: • • •
Room Controllers Annunci uncia ator tor Di Displays Paging Base
Typical conductor size is 2.0 mm2, or 17 AWG, AWG, stranded. For added mechanical strength, use figure ‘8’ in an outer sheath, variously called TPS (Thermoplastic Sheath) or PVC ELV (Extra-Low Voltage). Special attention must be paid to the annunciators’ power feed, as there is a large current increase when alarms are displayed. If the final test does not pass, a thicker cable will be required.
DC Power Connectors Figure 11-5 shows the label located on the rear of the power supply, supply, where all DC outputs and signal outputs are located. Figure 11-5 DC power connector label
Each of the two-part connectors will accept cable sizes in the following range: •
0.2 – 2.5 mm2
or
•
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Conductors must be large enough that the voltage drop at the end of a run is no more than 1 Volt under load. That is to say, if running on the 124 V battery backup, you measure at least 23 V at the end of the line with an “average” number of alarms turned on. For the installed system to comply with UL 1069, cabling should comply with the Standard for Thermoset-Insulated Wires and Cables UL 44 or the Standard for Thermoplastic-Insulated Wires and Cables, UL83. For the system to meet the requirements of AS 3811, multi-stranded cable should be used.
Alarm Outputs The PSA Power Supply has two alarm outputs (Figure 11-5): •
•
MAINS FAIL indicates either the AC source is interrupted or the 24 Volt supply module has failed. The system is now running on batteries. OUTPUT FAIL indicates the PSA output has dropped below 19.5 Volt. Either the battery is running out, and the system is going to stop working properly very soon, or one of the fuses has tripped.
Each alarm output is an open drain FET that is rated to sink a maximum of 1 Amp (equivalent to a normally open relay contact, closed to ground on alarm). The alarm connector has +24 V and 0 V outputs provided so that an external buzzer can be connected to signal an alarm condition. PSA alarm outputs may be connected to an IPnet input device such as a IP-OPT8 or IP-IN8 input, in place of a normal callpoint. In the event of a mains or output failure, an a larm will be raised on Tacera and corrective action can be undertaken.
Power There is cabling to allow external plug-in screw connectors to be conveniently accessed and a safety earth output is provided. The power supply’s electronics are protected against power surges, near lightning strikes, cable shorts and power reversals. 0V and the mains Earth are not connected together inside the PSA power supply. If it is necessary to do so, this may be done at one or all of the plug-in connectors by using a wire between the terminals.
Resettable Fuses Each DC output has a resettable multi-fuse, which means that the fuse will reconnect automatically if a fault causing excessive current is removed. A momentary shorting of the output, as often happens during installation etc., will cause a temporary interruption in the DC supply but will not require that a fuse be replaced at the power supply.
Note When no battery is connected, a direct short may cause the 24 Volt supply module to trip out. To restore the output in this case, mains power should be switched off for a short period.
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Battery Backup Fitting a battery or batteries is recommended in all cases, even if the hospital mains supply has an automatic emergency backup. According to AS 3009 a nurse call system is classified as ‘vital’ and a mains power source that complies with AS3009 will be restored within 30 seconds of failure. Generally, a backup battery will be needed to avoid losing data while power is being restored and it will provide a smooth uninterrupted changeover. Batteries are not included with the PSA. They are ordered (catalogue code is PSA-BAT) and shipped separately. When air-freighted, they are treated as “hazardous goods” and require special handling. The PSA enclosure has a compartment that will accept two sealed lead acid batteries of nominal capacity 7 Ah ea ch and nominal voltage 12 Volt. Their size is in mm: 151 long x 65 wide x 94 high. Their connector tabs are size 4.75 x 0.8 mm. More batteries can be added outside the PSA. The total battery capacity required for a Nurse-Call system is calculated by multiplying the backing up time specified, in hours, by the total “average” current, in Amp. The total cur rent taken by the system increases with the number of simultaneous calls, and an average amount of traffic has to be estimated. If more than one battery is needed, then they shall all be of the same type, manufacture, Amp-hour capacity and history.
Internal Batteries Installation On the left of the power supply unit is a battery compartment with a cover that opens to expose three sides. See Figure 11-6 for compartment position. Figure 11-6 Battery compartment
Each battery is clamped in place by two brackets.
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Figure 11-7 Battery and brackets
To remove the battery compartment lid, 10 x M3 screws have to come out: • • •
Three on the front, Three on the back, Four on the left side.
Lift the lid and lay it on the bench behind the chassis. You can now install the batteries and tighten the 3 mm nuts easily to fasten the b rackets to the floor.
Warning Fully charged batteries can store a considerable amount of energy. Care must be exercised to ensure that they are housed and handled in such a way that the connection terminals cannot be shorted together which could result in dangerous electrical sparks and high current discharge.
Installing External Batteries A screw type plug-in connector on the rear panel has provision for the connection of additional external batteries (Figure 11-7). The two left-hand pins are 0V, the two right hand pins are +24V. The external batteries should not exceed 35 Amp-hours in total. The external batteries have their own separate charging circuit, and will function whether internal batteries are installed or not. A solid state resettable fuse in the charging leg will trip at 5A. Use as big and as short a cable as possible to minimise voltage drop. The connector accepts conductors up to 2.5 mm2 wire (AWG 13).
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Index Symbols 2G 27 3 Press Update 48 3 Second Hold Update 48 3G 27 3PU 48 4 Button Callpoints 55 Options 56 8 Input Bridge Configuration 69 Connections 68 Installation 68 8 Input Opto-isolator 67
A ACS-100 84 ACS-100 CF Drive, Backing Up 91 ACS-100 Lid, Removing and Replacing 88 Activation and Cancellation 56 Alarm Outputs 125 AM-TVR 81 Annunciators 13 Audio Adjustments 105 Configuration 104 Connections 104 Installation 103 AN-PD1 102 Antenna, External 112 Australian Plate 45
B Backing Up ACS-100 CF Drive 91 Bed Mat Callpoints 54 Brackets, Mounting 103 British Plate 47
C Cabling 12, 26 Cabling an Ethernet Network 94 Cabling, Distributed 20 Call Activation and Cancellation 52 Call Pendants 78 Activation and Cancellation 78 Connections 78 Installation 78 Callpoint 44 Austco
Callpoints 12 Connections 48 Installation 44 Installing 47 Cancel 53 Cancel Callpoint 53 Cancel Points Configuration 54 CCA-EEH 76 CF Drive 91 Cleaning Mode 44 Cleaning Mode, Engaging 51 CM-Dx 80 CM-PB/ETH 109, 110, 111, 112 CM-PM 78 Communications, VoIP 14 Components, CPS Callpoints 45 Configuration, Software 15 Connecting Cables 89 Connection, LAN 112 Connections 67 CP-PCP 77 CP-SMH 75
D DC Power Connectors 124 Devices, Input and Output 12 DIP Switches 114 Distributed 20 Distributed Cabling 20 Distribution, Power 30 Dual Relay 65
E Engaging Cleaning Mode 51 Ergo Plus Multifunction Handset 74 Ergoplus Patient Call Pendant 77 Ethernet 36, 94, 104 Ethernet Network 94 Ethernet Network, Cabling 94 External Antenna 112
F Fixed-button Callpoints 51
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Index
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H
N
H3U 48 Handset Connections 79 Handsets & Pendants 74 Configuration 78 Handsets and Pendants 12 Hardware Requirements 98 Hardware Specifications 87
Network, Cabling an Ethernet 94
I Input and Output Devices 12 Input Opto-isolator, 8 67 Inputs 95 Installation Steps 16 Installing Callpoints 47 Installing Ethernal Batteries 127 Intercoms Configuration 118 Connections 117 Power 117 Internal Batteries Installation 126 IP Address, Server 95 IP Addresses, Setting Up 15 IP Connect Devices 83 IP Connect Server 84, 93 Connections 94 Installation 88, 93 IP-2TALK 115 IP-CCT 33 IP-CCT Wall Mount 32 IP-CPS 51, 52 IP-CPS Pull Cord 56 IP-CPS-CN 53, 54 IP-CPS-PC 57 IPC-TACERA 97 IPnet 36, 42 IPnet Controller Configuration 37 Installation 34 IPnet Devices 36, 41, 73 IP-ODL 59 IPoint Devices 36 IP-OPT8 67 IP-PSA 120 IP-ZTS 63
L LAN Connection 112 Lights, ODL 13
M Migrating 2G to 3G 27 Mounting Brackets 103 Mounting the PSA-10, Rack 122 130
O Options 56 Opto-isolator, 8 Input 67 Output Devices 12 Over Bed Lamps 63, 80 Connections 80 Installation 80 Over Door Lights 13, 59 Configuration 63 Installation 61 Wiring 63
P Paging 13 Pendant Connections 79 Pendants 49, 78 Pendants, Heandsets 12 Power 19, 37, 121, 125 Power Distribution 124 Power Distribution 30 Power Supply Connections 123 Installation 117, 121 Powering Up the ACS-100 90 PSA-20, Rack Mounting 122 Pull Cord Callpoints 56 Installation 58
R Rack Mounting the PSA-20 122 Relay Activation 66 Removing and Replacing the ACS-100 Lid 88 Requirements, System 97 Resettable Fuses 125 RS232 95 RS485 95
S Serial 95 Serial - RS232 15 Server IP Address 95 Server, Shutting Down 90 Server, Upgrading the IP Connect 93 Setting Up IP Addresses 15 Shroud 50 Shutting Down the Server 90 Single Staff Station 20 Software Configuration 15 Staff Stations 13, 83, 95 Configuration 98 Index
Installation Guide
Index
Installation 97 Wiring 98 Steps for 2G to 3G Upgrade 27 Steps, Installation 16 Supply 121, 125 Switches, DIP 114 System Requirements 97
T TACERA Cabling 26 TACERA Configuration Tools 98 Tone Sounders 63, 81 Configuration 67 Connections 65 Installation 66 Options 63 TV Controller 81 Configuration 82
U Upgrading the IP Connect Server 93 User Interface 99 Installation 100
V VoIP Communications 14
W Waterproof 50 Web Access 15 Wiring to the System 104
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