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SWIM Leadership Case Study FMC Consultants Brandon Siu, Fiona Yeung, Yeung, Albert Lee, Connie Lam, and an d Anchita Kaushi
Table of Contents Exec Ex ecut utiv ive e Summ Summar ary y 1 Problems 1 Weather ! Lac o" #eadlines
!
Lac o" Communication
$
Lac Lac o" Bac Bacup up %la %lans ns & 'o Final Authority
Leaders
5
)*erall
+
achel
+
(
Lea .arini .arini
/
0anet
1
Merrill
2
Possible Solutions Final De Decision
11
0usti3cation
!!
10
Cons Conse4 e4ue uenc nce es !! Lead Leader ersh ship ip Sty Style les s and and Char Charac acte teri rist stic ics s %redicted )utcome
!&
Impl Implem emen enta tati tion on %lan %lan !&
Contingency Plan Conclusion Ex"ibits
1!
1!
1
!$
Executive Summary achel, Lea and .arini, the three co5presidents o" the SWIM club, began planning the &rd annual con"erence 6ith the help o" their directors directors 0anet and Merrill7 Merrill7 But they soon disco*er that there is a sno6storm approaching the area and this creates a huge problem "or the three co5presidents7 Speaers Speaers "rom around the globe initially agreed to attend but due to the 6eather, speaers had to ad8ust their 9ight times7 Consumers 6ho purchased pu rchased ticets ticets began been re4uesting that the three leaders postpone the con"erence or re"und the ticets, but the leadership team did not reply to their 4ueries7 :n"ortunately, postponing the con"erence 6as not an option and i" 6orse comes to 6orse; they may ha*e to cancel the entire e*ent, there"ore leading to a net loss7
Problems #eat"er •
•
•
%ossibility %ossibility o" being sno6ed s no6ed in due to incoming storm, 6hich leads to possibly canceling the e*ent e"unding ticets ticets because o" possible cancellation due to 6eather problems, 6hich 6ould anger customers %ossibility %ossibility o" *enue closure "or day o" con"erence due to sno6 storm