SERVICE AND SUPPORT
YOU DON’T BUILD A POWER PLANT JUST TO GENERATE POWER. You build it as an investment. Whether it supplies power for a manufacturing process or for commercial sale, your plant must produce a reliable return. Quality equipment is just the beginning—operating practices profoundly affect your financial results. That is why power plant owners worldwide rely on Caterpillar Power Generation Systems (CPGS). When we operate and maintain your Cat ® power generation system, we have a vested interest in your success. We will maximize your return with the industry’s most complete support services, built on decades of worldwide power plant operating expertise.
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IT’S A MAJOR ASSET. MANAGE IT FOR PROFIT. Caterpillar Power Generation Systems will help you get a high, predictable return on investment by supplying experience to your team. You focus on your core business. We take care of your power. The more you rely on us, the better you can forecast: • Plant’s output and availability • Operating costs • Cash flow • Profits During a project’s planning stages, an operation and maintenance plan that documents financial performance can help you attract investment capital. Over the plant’s life, expert support will help you meet your profit objectives, year after year. CPGS will give you a seamless transition from construction through start-up and into commercial power production. Once your plant is online, we provide the level of support you require.
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Caterpillar Power Generation Systems offers four basic Power Plant Service packages. You can pick the plan that best fits your needs or we can customize any package by adding or adjusting services. Operation and Maintenance Agreement (O&M) CPGS takes complete responsibility for managing your asset. Our staff handles all aspects of operation, maintenance and administration. We work with you to establish and meet specific goals for performance and return on investment.
Maintenance and Repair Agreement (MRA) CPGS technicians perform scheduled and unscheduled maintenance and regular analysis of critical engine fluids. You also receive technical support and staff training, plus all replacement parts.
Maintenance Service Agreement (MSA) CPGS provides technical support, staff training and assistance with maintenance and troubleshooting, in addition to the parts required for regular maintenance.
Technical Service Agreement (TSA) CPGS provides an experienced engineer to train your staff to improve maintenance techniques and troubleshoot plant equipment.
O&M
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MRA
MSA
TSA
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Asset Management
Parts Management
CPGS will establish appropriate plant
Replacement parts account for 40 to 60
staffing levels, select and train personnel,
percent of your plant’s operation and
prescribe operating practices, and implement
maintenance costs. We will help manage
maintenance techniques that push reliability
parts inventory to keep your costs down,
and availability up while driving costs down.
while making sure that parts are always on
Operations plans are designed specifically to
hand when you need them. Caterpillar has 23
maximize your returns.
parts distribution centers in eleven countries around the globe. Genuine Cat ® parts are readily available around the world for fast shipment, usually in less than 48 hours.
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WE SUPPORT YOU IN FOUR WAYS:
Technical Support
Local Presence
Who better to support your generating
With nearly 200 Cat dealers and 1,500
equipment than the company that designed
facilities worldwide serving in excess of
and built it? Our technical support personnel
200 countries, you’re never far from the
continuously add value by fine-tuning
Caterpillar support you need.
service intervals; providing quick and accurate troubleshooting; and applying new component designs, electronic controls and diagnostic tools that increase service life and minimize labor costs. CPGS also assists with day-to-day decisions that have big cost implications—like whether to reuse a crankshaft, piston or other key component at overhaul.
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Hire Caterpillar Power Generation Systems to run your power plant, and we’ll make one simple promise: to treat the plant as if we owned it. Whatever your operating and financial objectives, it’s our job to help you meet them. We have been in the power generation business for more than five decades, and we are in it to stay. Our approach to business—straightforward, practical and focused on what you need. Our commitment is to your success. When special situations arise, we will work with you to deal with them, drawing any resources you may require from our global organization. We’re here to make sure your plant keeps producing reliable, profitable power from start-up through the life of the project.
Contact Caterpillar Power Generation Systems at
[email protected] or visit us at www.cat.com/powerplants. Let us tailor the Customer Support Agreement package that best meets all of your needs.
CAT, CATERPILLAR, their respective logos and “Caterpillar Yellow,” and the POWER EDGE trade dress as well as corporate and product identity used herein, are trademarks of Caterpillar and may not be used without permission.
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