Reading:
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click Click on the arrow button to go to the next question.
Pros and Cons of Global Business Travel
Global business travel is a successful industry these days. Business air travelers make up a large part of ticket sales on major carriers . These frequent fliers know how to book the best fares. They can work with flight schedules. They have ways to recover from jet lag. Many of them can even work well during flights. Laptops are now the most common piece of carryon luggage. There are good reasons for companies to have their employees travel overseas. !ending staff members to a new country means they can meet with clients face to face. They can generate fresh ideas and find answers to questions. They can also create ties in other countries. " dinner dinner with a client can create a valuable bond. These relationships help firms e#pand their global networks. But business travel has its downsides too. $t costs money% and and there&s a human toll as well. The problems include burnout and e#posure to disease. Then there&s the lost time and lost luggage. 'ever mind the frayed nerves and hours spent waiting in airports. (hat does the future hold for business travel) "irlines are nervous. *mail and other electronic systems may soon make +,hour trips for -hour meetings things of the past. The video conference could replace air travel as the main means of longdistance communication within the ne#t decade. ompanies will soon invest more in video equipment than
in airfares. $t&s not a certainty% but it is likely. /npack your bags and open your laptop. In this article, carriers refer to __________. __________. (A) lug luggag gage e han handle dlers rs (B) eo eole le who !l" !l" !requent !requentl" l" (C) eo eole le in!ected in!ected with disease disease (D) airli airline ne comani comanies es
#ext
1 of 16
The trend for the future, according to this article, will ro!a!l" !e __________. #A$ increased %ideo co&&unications (B)
more international air tra$el
(C)
business tra$elers being ner$ous
(D) more in%erson meetings with clients
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#ext
T: -R: READING RE:
/ristin Donner, 0resident )ouis *ohnson, 0ersonnel anager o&uter Training
Directions: Read document below.inThen read the question. Click A, B,will C, or #ext the week the emlo"ees the &nternational 'oan Deartment Drecei$e to select the best answer. Cl Click ick on the arrow button to go to the training on the new comuter s"stem. Two Two trainers !rom the next ABC question. Training rou will come to our o!!ice next ednesda". & !eel that managers should also attend the training. The" need to understand how to use the new s"stem too. *owe$er, some o! them said the" don+t ha$e the time to come.
(hat is the ro!le& )ouis *ohnson has with thestart training+ e must using this new s"stem now, and there is not a good time to do another training ust !or the managers. hat do "ou suggest do to are make sure that e$er"one recei$es (A)weThere not enough eole !or two the training-
training sessions. lease me as soon as "ou can. lease email an" hel!ul ideas or other suggestions to me directl". Thank "ou !or considering this roblem. & hoe to hear !rom "ou this week.
in airfares. $t&s not a certainty% but it is likely. /npack your bags and open your laptop. In this article, carriers refer to __________. __________. (A) lug luggag gage e han handle dlers rs (B) eo eole le who !l" !l" !requent !requentl" l" (C) eo eole le in!ected in!ected with disease disease (D) airli airline ne comani comanies es
#ext
1 of 16
The trend for the future, according to this article, will ro!a!l" !e __________. #A$ increased %ideo co&&unications (B)
more international air tra$el
(C)
business tra$elers being ner$ous
(D) more in%erson meetings with clients
' of 16
#ext
T: -R: READING RE:
/ristin Donner, 0resident )ouis *ohnson, 0ersonnel anager o&uter Training
Directions: Read document below.inThen read the question. Click A, B,will C, or #ext the week the emlo"ees the &nternational 'oan Deartment Drecei$e to select the best answer. Cl Click ick on the arrow button to go to the training on the new comuter s"stem. Two Two trainers !rom the next ABC question. Training rou will come to our o!!ice next ednesda". & !eel that managers should also attend the training. The" need to understand how to use the new s"stem too. *owe$er, some o! them said the" don+t ha$e the time to come.
(hat is the ro!le& )ouis *ohnson has with thestart training+ e must using this new s"stem now, and there is not a good time to do another training ust !or the managers. hat do "ou suggest do to are make sure that e$er"one recei$es (A)weThere not enough eole !or two the training-
training sessions. lease me as soon as "ou can. lease email an" hel!ul ideas or other suggestions to me directl". Thank "ou !or considering this roblem. & hoe to hear !rom "ou this week.
(B) The two trainers don+t ha$e time do the training on ednesda". #$ 2o&e of the &anagers can3t attend the training on (ednesda". (D) The new comuter s"stem is too di!!icult to understand.
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)oo5 at the word in the &e&o. (hich hrase &eans the sa&e thing as + #A$
to agree with someone
#$
to call someone on the telehone
#$
to ask a question
#D$
to gi$e use!ul suggestions
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click Click on the arrow button to go to the next question.
How to Get Reimbursed for Business Expenses 0ou 0ou will be paid back for any company e#penses that you pay out of pocket. 1or instance% instance% if you take a ta#i ta#i to a meeting with a client% client% the 12 will approve a refund for the money you spend. $n order to get your money back for business e#penses% you must follow these steps3 +. 1ill out the 4eimbursement 1orm 5form series 6-7"8. Be sure to e#plain the e#pense in the bo# marked 94eason.9 6. The 4eimbursement 1orm must include your full name 5printed8% your signature% and the date. -. 0our 0our manager must approve the e#pense. "sk "sk your manager to sign and date the 4eimbursement 1orm on page 6. $f your manager is on vacation% you may request a signature from your
manager&s supervisor. :. !ubmit the urrent "ddress 1orm 5form series ;7<B8. This is an important step. ,. (rite your *mployee $.=. 'umber on both forms. (rite it clearly. 7.!pecify your department. <. ompile and submit the original receipts for your e#penses. !ign and date them. >. Make copies of the receipts and the forms. ;. !ubmit both forms and the receipts together. 1ailure to supply any of the required information or signatures can result in a delay in repayment. "llow si# weeks for repayment. The money will be mailed to the address you provided on the urrent "ddress 1orm. $f you have any questions about these directions% please contact the Bursar&s office at e#tension ?>+6. (e will be happy to answer your questions. In order to get rei&!ursed for e7enses, an e&lo"ee &ust __________. (A)
ha$e a manager sign both !orms
(B) $isit the Bursar+s o!!ice (C) su!&it two different for&s (D) aro$e all the exenses
8 of 16
#ext
In these directions, the word the& refers to __________. (A) the hotocoies (B) the exenditures (C) both !orms (D) the receits
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READING
#ext
Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
Thank "ou !or "our !ax o! Aril /0. *ere is m" new !light arri$al in!ormation1 A' 2345 at 678 Airort on 9a" :; at 0 a.m. & wanted to arri$e an hour earlier, but there were no direct !lights !rom Boston to 6an 7rancisco at that time. The onl" reser$ations & could get at an earlier time required a /% hour in Chicago. & didn+t want to waste time waiting at the Chicago airort. Could "ou lease arrange !or me to ick u a rental car at the airort in 6an 7ranciscoAlso, lease change the :4 a.m. tour time to :: a.m. because o! m" later !light time. Thank "ou !or making these changes to the schedule.
)oo5 at the word in the fa7. (hich words or hrases &ean the sa&e thing as + (A) (B)
a eriod o! rest a!ter a tri
a short sta" between the arts o! a tri (C) interrution o! lane arri$al and dearture times
(D) a cancellation !or mechanical roblems
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9 of 16 ow long will the tour !e+ (A) more than an hour (B) at :4 a.m. (C) !rom :4 a.m. to :: a.m. (D) one hour or less
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
can hel "ou> 8ur sta!! o! comuter exerts can !ix almost an" t"e o! comuter "ou ha$e. •
•
•
Cost sa$ings ?ou can sa$e as much as /;@ the !irst "ear. 7ixed%rice contracts Costs o! comuter reair and new comuter equiment will not change. 7ast resonse Call an"time. 8ur sta!! will come to "our o!!ice within two hours o! "our call.
Discount on new so!tware 8ur sta!! o! technical exerts will ad$ise "ou o n new so!tware rograms. can install the so!tware, and we can o!!er "ou a $er" low rice when "ou bu" the so!tware !rom us.
•
Don+t wait> Call
now at1 (;;;) :/:%:::/
How quickly can the staff at Compfix be at your workplace? (A) immediately following your call (B) in hours or more (C) any time (D) in 2 hours or less
)oo5 at the word in the ad%ertise&ent. (ho does the word refer to+ (A) the comuter technicians (B) management sta!! (C) the so!tware designers (D) the o!!ice workers
1< of 16
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
by Jane Gilman
hen & tra$el on business, & don+t want to waste time deciding what to eat, where to eat, or how to get to a restaurant. The best idea is to ask about laces to eat be!ore "ou lea$e on "our tri. 7ind out i! !riends, !amil", and co%workers know o! an" good
restaurants in the cit" where "ou will be sta"ing. rite down the names, addresses, and hone numbers o! an" restaurants that are recommended to "ou. Be sure to ut this list in "our wallet or urse so it+s eas" to !ind. &! "ou can+t get an" hel!ul be!ore "ou go, "ou can alwa"s ask !or ad$ice at the hotel where "ou are sta"ing. The erson "ou should talk to !or suggestions is usuall" called the concierge. The concierge+s ob is to hel guests make restaurant reser$ations, get tickets to theater or music e$ents !or them, or to suggest laces !or them to sho. Talk to the concierge as earl" as "ou can. Tell the concierge what kind o! !ood "ou want (& alwa"s ask !or a good &talian restaurant, as most cities seem to ha$e one). &n addition, tell the concierge what time "ou want to eat, how !ar "ou want to tra$el, and how much mone" "ou want to send. This is a $er" !ast and eas" wa" to !ind good restaurants i! "ou didn+t get recommendations be!ore lea$ing home. ood luck and ha" eating>
(hat is the !est wa" to find a good restaurant+
#A$ as5 eole a!out it !efore "ou tra%el (B) ask the tra$el agents (C) ask the !ront desk o! "our h otel (D) ask at a good &talian restaurant
)oo5 at the word in the article. (hich words or hrases &ean the sa&e thing as in this article+ (A)
restaurants or hotels
(B)
tickets and laces to sho
(C)
mone"
(D) ad%ice or suggestions
1' of 16
#ext
Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
The City of Roland Hills Memorandum - DRAFT
TO: Mayor @ackson and ity ouncil Members RO!: Mary !mith% hief ity "ccountant "ub#ect: 4evision to loan agreement between the city and !unnyside Mall Proposal: !unnyside Mall will provide the city with space for a teen recreation center. $n e#change% !unnyside Mall will not be required to pay back its loan from the city for last year&s renovation. $oan %&reement: The city and !unnyside Mall entered into a loan agreement in "ugust. The city loaned !unnyside Mall A,6?%???. Terms included a 6.: interest rate and no fees on a 6?year loan. !unnyside Mall now agrees to provide mall space to the city in e#change for forgiveness of this loan. Reason for Revision: (hen the loan agreement was signed% the city did not know it would need to rent space for an e#pansion to the e#isting ity Teen enter 5T8. !pace in !unnyside Mall will give the city access to lowincome youth on the city&s north side. 't will use the T e#pansion to provide recreation facilities and job training. inancial 'mpact: The city and !unnyside Mall agree that rent for the T e#pansion for one month is equal to one monthly loan payment of A:%???. This means that city revenues will decrease by A:>%??? per year over the remainder of the loan agreement. Recommendation: The ity Manager or a member of our legal staff should draft a new agreement between the city and !unnyside Mall stating that as long as the mall provides space for an e#panded T% it will not have to make its monthly loan payments.
!n the new agreement between the city and the mall" ______# (A) the city will receive space for the CTC and the mall will not have to pay back its loan from the city
(B) the city will pay $%"&&& per month for space to build an expansion for the C'C (C) unnyside all will rent space from the city for an expansion to theCity'eenCenter (*) unnyside all will sa+e $%"&&& per month" but the city will lose $%,"&&& per month My answer is A
In this assage, It refers to the __________. (A) the mall (B) the cit" (C) the loan (D) "outh
1= of 16
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
#ext month, the eo Tech 9ining &nc. headquarters will relocate to the aris o!!ice. Two thirds o! our business is in uroe now, and a !ull third o! this uroean business is in 7rance. There!ore, it is more con$enient to ha$e our main o!!ice where a maorit" o! our clients will be able to meet with us much more easil". *owe$er, & know that man" #ew ?ork emlo"ees do not want to mo$e to aris. hen we mo$e to aris, some eole will robabl" quit and look !or other obs. & don+t want to lose our emlo"ees, but it is too exensi$e to kee both locations oen. Do "ou ha$e an" ideas about what we could o!!er to our sta!! so that the" won+t - & reall" don+t want them to lea$e the coman". e want our best eole o n board when we mo$e. Thank "ou !or "our hel with this serious roblem. & hoe to hear !rom "ou as soon as ossible. Best regards, Daniel Ferrier
(h" is the Geo Tech ining Inc.
head>uarters &o%ing+ (A) to encourage uroean clients to $isit #ew ?ork (B) to make it easier !or emlo"ees to !l" to 7rance #$ to !e closer to &ore of their !usiness contacts (D) to get a less exensi$e o!!ice
#ext
18 of 16
)oo5 at the words in the &e&o. (hich hrase &eans the sa&e thing as + (A)
get on the next boat
(B)
change sta!!
#$ get awa" fro& a trou!leso&e situation (D) ask !or a osition on the board
16 of 16
#ext
Reading
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
4ico 4ocha bought his twobedroom hill cottage near the sea for what he thought was a very high price. 4ocha paid A6,?%??? for the onebathroom place% which needed a lot of fi#ing up. @ust two years later% 4ocha feels pretty lucky. Ce thinks he can sell his tiny home for close to A:??%???. 9$ can&t believe it%9 4ocha said. 9$ feel like $&ve just made A+,?%??? by sitting on the
couch in my living room.9 $s 4ocha craDy) 'ot in this realestate market% respond local e#perts. 9Erices in the (est Bedford region have increased across the board by an unbelievable -? percent every year%9 says longtime realestate broker Mimi !hue. 9"nd in my opinion% there&s no trend to show that the local market is slowing down.9 4ocha and !hue are not alone. 4eal estate in (est Bedford has historically increased no matter what is happening across the country. $n this area% people are selling and buying homes based on their love of the city and its location% not logic. 'ot everyone thinks that&s a great idea. 9Eeople in the region feel that a house is the best financial risk these days%9 reports Fijay Tandon% senior economist at the !chmidt $nstitute. 9"nd the market scenario has made them believe that. But prices can&t continue to increase forever.9
Tandon thinks that prices in (est Bedord are up to 6? percent higher than they should be. The bottom line% he says% is 9we don&t know when% but the market is likely to shift eventuall(and people will get hurt. $ just don&t think it&s going to last.9 According to the article, r. Tandon has the oinion that __________.
(A) 9r. Rocha is quite luck" (B) rices could decrease 54 ercent (C) eole could lose &one" (D) real estate is the best risk
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#ext
!n this article" eventuall( means ________# (A) o+er a large part of -est Bedford (B) by a large amount" significantly (C) permanently or fore+er (D) sometime in the future
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
To: 9r. Takeshi *irano -ro&:
In this e&ail, reco&&end &eans __________.
(A) write a letter about (B) &a5e a suggestion (C) reair something (D) make a reser$ation !or
#ext
4 of 16 r. ro@co wants r. irano to __________.
(A) meet him at #arita Airort (B) ad$ise him about bus tra$el (C) meet him at the Tok"o station (D) ad%ise hi& a!out train tra%el
#ext
= of 16
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
(o&en in the usiness (orld: A )oo5 into the )ife of elen 2inclair, E of Net Grahics by Ronald Marks
omen hold onl" 5 o! the to obs in cororate America comared to /,: men who ha$e obs as chairmen, $ice chairmen, C8s, residents, or executi$e $ice residents. 6o what kind o! woman makes it to the to9eet *elen 6inclair. 6he is one o! the most ower!ul C8s in the business world. 9s. 6inclair seaks !our languages, was educated at 9&T+s 6loan 6chool, and ust set u a E5 billion stock sale. *er a$erage weekl" schedule is so !ull, most eole would get tired ust thinking about . This week, she+s on a !light to Rome !or lunch with an &talian grahic designer on 9onda". 8n Tuesda", she is in erman" meeting with go$ernment o!!icials who want to set u a eb site. B" ednesda", she will be on another lane to meet with a
)oo5 at the word who does the word
in the article. (hat or refer to+
(A) all the grahic designers, go$ernment o!!icials and cororate law"ers #$ s. 2inclair3s t"ical ?o! resonsi!ilities fro& onda" to -rida" (C) the selling rice o! #et rahic+s stock (D) 9s. 6inclair+s ower!ul osition within the cororation
Whyi sMs .Si nc l ai r" l uc ky "t os eeher c hi l dr enont h ewe ek e nd? ( A)Shet r av el sal ot . ( B)Shebal ancesherwor kand f ami l yl i f eeasi l y .
( C)Sh eg et st ofl yhomee v e r y Sat ur da y . ( D)Theyl i v ei nI t al y . #ext
8 of 16
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
Employee elations Committee Meetin! "ummary by Chris .on/ale/" 0mbudsman 'he 1mployee 2elations Committee meeting was held on 'hursday# 'he union representati+es for the six area offices and the company managers from those same regions were present at the meeting# ! sent out a copy of the agenda before the meeting# -e discussed all the items on the agenda# ! am writing this summary in my official role as the company ombudsman# 'he meeting went well# -e discussed the employees3 concerns at length# Here is a list of the issues and the points of consensus that we reached# 'hese are the ideas the committee would like to put forward4 •
•
•
1mployees know that healthcare costs are rising# anagement agrees to pro+ide more day5care options for employees3 children if employees pay a higher percentage of healthcare costs# 1mployees know that no merit raises are possible at this time# anagement agrees to a 6 cost5of5li+ing increase across the board# anagement agrees to work with employees to de+elop more schedule options# 'hese will include the %&5hour" %5day work week# 7ob sharing might also be possible if two employees can work out a weekly schedule between them#
As ombudsman" my role is to promote understanding and fair decisions# ! am happy with these suggestions# All present at the meeting worked hard to compromise" and the discussions were calm and helpful# ! am optimistic about the future of our company now and am hopeful about relations between employees and management# ! will prepare the formal minutes of the meeting next week# After you read them" please call me if you ha+e any questions# ! am always happy to talk with you# The erson who wrote this reort __________.
(A) is $er" worried about the coman"+s !uture (B) thinks that the union is being unreasonable #$ reresents one of the si7 regional offices (D) is leased with the outcome o! the meeting
#ext
9 of 16
In the reort a!o%e, the word &inutes &eans __________.
(A)
a unit o! time (34 seconds)
#$ a written record of a &eeting (C)
time assing in a meeting
(D) a written agenda !or a meeting
#ext
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
Office !ana&er )eeded )ow* @etco !hipping !ervice needs an office manager for its 'ew 0ork office. Responsibilities
•
supervise ten staff members
•
train new employees
•
oversee maintenance of computer records and current inventory
•
facilitate staff meetings Re+uired Experience and Education
•
" bachelor&s degree in business or a related field from an accredited fouryear university
•
" minimum of five years of management e#perience
•
" minimum of two recommendations that demonstrate the candidate&s goo d judgment and knowledge of current laws related to supervising employees "alar( and Benefits
•
•
competitive salary paid vacation and sick leave
•
comprehensive medical and dental plan
•
employee retirement plan
•
health club membership
This position will require some travel% including visits to offices in "sia and !outh "merica. (e encourage bilingual candidates with e#perience supervising a multicultural staff. @etco !hipping !ervice is a wellknown firm in the shipping industry. 't has a thirtyyear history of success and a reputation for qualit y. The new office manager must be tea m oriented. This job will be demanding but rewarding for an individual who thrives on challenges. *mail your cover letter and resume to jobsjetcoHshipping.com. Elease include the names% addresses% phone numbers% and email addresses of at least two professional references. *mail your application without dela y. (e will be hiring someone within the month.
In the ad%ertise&ent, the word It refers to __________.
(A) the shiing industr" #$ *etco 2hiing 2er%ice (C) a histor" o! success (D) a cometiti$e salar"
Ac cor di ngt ot headv er t i s ement ,t he ________. offic emanage rmus t ( A)b et r a i n eda san ewo ffic ewo r k e r ( B)hav et woy ear sofuni v er s i t y educ at i on ( C)hav ei nt er nat i onal s hi ppi ng e xper i enc e ( D)bewi l l i ngt ot akebusi nesst r i ps 1< of 16
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
These days there are many new theme parks worldwide. !henDen in hina has its cultural villages and Los "ngeles has /niversal !tudios. There are now =isney theme parks in 1rance% @apan% Cong Iong% 1lorida% and alifornia. There are theme parks for people who want to see cartoon characters. There are theme parks for people who want to learn about history. There are theme parks for everyone.
But is every theme park right for you) Think about these questions before you choose a park. ,ho is going with you) Theme parks with cartoon characters are better for small children. Earks with e#citing rides% like huge roller coasters% appeal to teenagers. ,h( do you want to visit a theme park) $s it for a birthday or a graduation) "re you
having a family reunion) hoose a theme park that fits your purpose. ,hat kind of attractions do you enjoy) =o you prefer water slides or -= movies) =o you like rides better than shopping)
1inally% when will you visit the theme park) 0ou should avoid hurricane season in 1lorida and the cloudy winter season near Earis. $t&s no fun to go to a theme park and stay inside all day because it&s raining or cold. (herever you go% do some research first. 0ou have a right to e#pect good food% polite employees% and safe rides. heck the park&s safety record. There should be no risk in visiting a theme park. *ach theme park is unique. 0ou can find one that&s perfect for you. According to this article, when choosing a the&e ar5 it is !est to __________.
(A)
go to Cali!ornia or 7lorida !or choices
(B)
look !or a ark that is unique
(C)
reare !or bad weather and smog
#D$ loo5 for a ar5 that3s good for "ou
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#ext
In this article, the word attraction refers to __________.
(A) ulling something out o! a situation #$ soðing fun to see or do (C) a romantic interest in a erson (D) the !orce !rom a magnet
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
A si7iece sha%ing set, erfect for ho&e or tra%el -ro& (IND2R, the nu&!er 1 na&e in &en3s fashion Yours, with any MAGRUDER'S men's lothin! "urhase o# $%&&( or more
Take home a set o! tra$el%sied indsor sha$ing !a$orites !or men. includes a samle o! indsor+s newest a!tersha$e scent, *igh 6eas.
)imit one set "er ustomer, while su""lies last
The (indsor sha%ing set _____.
(A) now costs onl" E0.0; at 9ARGDR+6 (B) includes six a!tersha$e samles (C) is !or sale at man" deartment stores
#D$ is free after "ou send a certain a&ount
#ext
14 of 16 )oo5 at the word this in the ad%ertise&ent. (hat does the word this refer to+
#A$ the sha%ing set (B)
the a!tersha$e
(C)
"our home
(D)
9ARGDR+6 deartment store
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
&n man" countries around the world, t he #ew ?ear+s holida" is a time !or getting together with !riends and !amil" to remember the ast "ear and to wish !or a success!ul new "ear. ach countr" celebrates with its own interesting customs and traditions such as arties, !ireworks, bon!ires, arades, and secial holida" !oods and drinks.
&n
&talians celebrate holida"s with !ood and rituals. 6o itHs no surrise that during #ew ?earHs, eole in &tal" eno" eating man" secial sweet cakes and !oods, and the" watch beauti!ul !ireworks light u the sk". The &talians take the idea o! cleaning the house !urther than the
&n the G.6.A., Americans usuall" begin celebrating the new "ear on #ew ?earHs $e. The" ha$e arties and sta" awake until midnight so that the" can welcome the new "ear b" toasting with chamagne, shaking hands, and hugging or kissing each other. At
According to the article, which state&ent is NT true+
#A$ 0eole in *aan eat a sou &ade with long noodles for good luc5 on New Bear3s Da". (B) &talians celebrate #ew ?ear+s b" watching beauti!ul !ireworks and eating desserts. (C) Americans ha$e arties on #ew ?ear+s $e and make a lot o! noise at midnight. (D) Americans celebrate #ew ?ear+s b" drinking eggnog.
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18 of 16
According to the article, what do A&ericans ro&ise to do in the new "ear+
(A)
to welcome !riends and !amil" into their homes !or !ood and drink
(B)
to !inish all their business and a" their bills !rom the ast "ear
#$ to &a5e changes in their li%es and do good things in the new "ear
(D) to throw old things out o! the window !or good luck and success
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Reading
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
"re you frustrated with the boring options for business dinners) "re you hesitant to take a client out to eat) (ell% a new restaurant in town may be just what you are looking forJ "ndre&s has been open only three months but it&s already positioned as the 9in9 place to go for a special treat. 'amed for its chef% "ndre =upont% the restaurant is decorated in the colors and images of the !outh Eacific. 9$ love the 2rient and the tropics%9 comments =upont% who is in charge of the menu as well as the decor and the artwork. $n addition% he selects all the wines for the wine list. The menu features a 1rench"sian blend of innovative dishes. 0ou can start with a cocktail and a wide range of appetiDers% including seafood and
salads. $ had the spinach salad with hot bacon dressing. 1or the entree% try one of the unique salmon dishes. (hether you prefer your fish sauteed% grilled% or steamed% all of the sauces can be created from mild to spicy% as you prefer.
1or dessert% $ suggest the Cawaiian strawberry pie% with fresh strawberries and bananas. 9$ like to e#periment%9 says =upont. 9'ew food combinations are fun and e#citing. $t is my vision to combine traditional 1rench seafood recipes with tropical fruits and the spices of "sia.9 "nd at "ndre&s% a stylish meal doesn&t have to be e#pensive. The prices are very reasonable. "ndre&s is always crowded% so be sure to call ahead to book a table. According to the re%iew, at this restaurant, Andre Duont __________.
(A)
is the manager as well as the owner and decorator
(B)
re!ers to eat !ish sauteed, grilled, or steamed
(C)
combines some sices with bananas and strawberries
#D$ li5es to e7eri&ent with new co&!inations of food
1 of 16
In this article, inno%ati%e &eans __________.
(A) traditional (B) troical (C) exensi$e
#ext
#D$ original
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' of 16
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
)oo5 at the word in the e&ail. (hich words or hrases &ean the sa&e thing as
+
(A)
the roduction management
9r. 'ee will be arri$ing tomorrow at I1 ; a.m. on Asia Airlines. e workers ha$e arranged !or him to be icked u and dri$en to our o!!ice. *e should get here around 154 a.m. or a little later. & will greet him (B)arri$es the roduction machines when he at the o!!ice. e want ha$e a tour o! our and roduction . ould (C)him alltothe wor5 laces ser%ices "ou mind being the one to show him around&t should onl" take in the roduction area thirt" minutes !or this introductor" tour.
(D) the areas outside the roduction
A!ter a short meeting with 9r. Turner, the Jice resident o! deartment roduction, we would like to t ake 9r. 'ee out !or a $er" nice lunch. & was thinking o! the & talian restaurant, rimo. ould "ou mind making a lunch reser$ation !or !i$e eole at : .m. tomorrow at this restaurantme i! there is an" roblem with the reser$ation. #ext 4Call of 16 Thanks !or "our hel,
ow &an" eole are going to lunch at 0ri&o+ 6usan
(A) !our, including 9r. 'ee (B) three (C) two, ust 9r. 'ee and 9r.Turner #D$ fi%e
= of 16
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
Layoffs May Be Looming!
Are you feeling worried? Anxious? Even overwhelmed? Does your career seem limited? Are you concerned that you may be laid off? What if the rumors about a takeover are true? Well, your worries may be justified. tatistics show that even well!trained, senior workers can"t count on guaranteed em#loyment these days. $he cor#orate world is volatile!!even cut!throat. Downsi%ing is ram#ant. ays &itch 'ones, head of (uture Alternatives, )nc., *Workforces everywhere are being reduced. Even skilled em#loyees run the risk of losing their jobs, and #ossibly their careers, if they are not flexible.* +ould this ha##en to you? )f you are over -, you are a #rime target for being laid off. )f you haven"t been kee#ing your skills current, you also could be in serious danger. What can you do if you"re afraid that you may lose your job? $he consensus among career counselors is that today"s workers need to kee# their skills u# to date and have an emergency fund in a savings account. +lare Deout is head of +areer +hoices, an Atlanta firm that hel#s #eo#le make a new start after they"ve been laid off. he says, *)t also hel#s to have an o#timistic outlook about the future. Anything you can do to boost your skills and knowledge base will hel# you after a layoff.* +onsider taking evening classes in a subject that interests you. And remember, in the long run, it"s smart to #ursue more than one career o#tion. Don"t limit your vision of the future to a narrow range of jobs. $hink about
what you"d like your next job to be/ According to the article, e&lo"ees should __________.
(A) be cut%throat on the ob #$ !e fle7i!le in ?o! choices (C) cash their a"checks (D) ursue one career otion
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#ext
In this article, the word this refers to __________.
(A) not being !lexible at work #$ wor5ers losing their ?o!s (C) continued emlo"ment (D) getting a good education
6 of 16
#ext
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
(hich of the following is NT a reason for D"&o Industries3 increased sales+
(A)
sales training
#$ a new international di%ision (C)
new markets
(D) good er!ormance
#ext
9 of 16
)oo5 at the word in the sales reort. (hich hrase or words &ean the sa&e thing as
(A)
increased numbers
(B)
romotion
(C)
customer satis!action
#D$
i&ro%e&ent
+
#ext
; of 16
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
Tip "elects Chadwic- and "ons Tip of 'ew 0ork% the fivestar restaurant owned by the "tlantic Gold orporation% announced yesterday that hadwick and !ons of 'ew 0ork% a division of the
Globeom Group% is taking over the creative side of its branding initiatives. The Tip account had been handled by 4everes in Los "ngeles% part of the apades Group. Tip&s costs in this deal are thought to be close to /!A,??%???. Tip considered four firms during a lengthy review that became quite competitive% according to Matthew !t. Michael% Eublic 4elations =irector at Tip. Eotential agencies included 4everesK Bell% Bond Bar of 'ew 0orkK and Gold% hoi Eartners of London% part of the Gold hoi reative 2utlet division of T'T Eartners. 92ur primary goal is to work toward reestablishing consistency in Tip&s local and national branding%9 said Galina 1elton% Fice Eresident of Eublic 4elations and Branding at hadwick and !ons. 9Tip is an icon of purity in the preparation
and presentation of fine foods. (e will capitaliDe on that to reinforce their image of quality% e#cellent service% and lu#ury.9 Ms. hadwick said that clientele should remember eating at Tip as a 9healthful and seductive e#perience. The new branding campaign will accomplish that goal%9 she said. hadwick and !ons holds accounts with more than 6? major restaurants in the 'ew *ngland and Mid"tlantic regions. Tip opened in +;7< and was owned privately by hef 4emi !t. @ean until +;><% when it was sold to the "tlantic Gold orporation for /!A6.< million. 4umors have circulated for years that "tlantic Gold intended to open new Tip restaurants in several major /.!. cities. The move to hadwick and !ons is seen by some restaurant industry insiders as an obvious first step in that direction. According to the article, hadwic5 and 2ons will __________.
(A) make the most o! Ti+s wealth" customers (B) seduce Ti customers with creati$e ricing #$ tr" to create the sa&e i&age of Ti e%er"where
(D) hel Ti imro$e its !ood resentation ractices
#ext
C of 16
In the article, that refers to __________.
(A) Ti+s local and national branding (B) an imression o! a li!est"le o! luxur" (C) reestablishing local branding consistenc" #D$ !eing a s"&!ol of urit" in food ser%ice
#ext
1< of 16
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
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Stock: Not a Dream Come True 0enelo#e 1o#e%
Why do we never learn? 0eo#le continue to get hurt financially by not following sim#le investing advice from financial advisors. $ake the case of investing only in stock. $his unfortunate habit goes against the first basic rule of investing2 s#read your risk over many ty#es of investments in order to avoid disaster during economic downturns. $he worst cases are those of ordinary #eo#le who believe that they can research com#anies and #ick a few that are going to do well. Even #rofessional investment managers have trouble #redicting which com#anies will prosper and which will stumble and fall. )nvesting in a few individual com#anies is like gambling. 3ou may get lucky in the short term, but over your lifetime, you will have some big losses. A second stock tra# that individual investors fall into is investing heavily in their own com#anies. &any em#loyees are able to buy stock from their own com#anies at a discount. )nstead of selling some of it to diversify their holdings, they kee# the stock, believing that their com#anies will #ros#er. )n many cases, the com#anies do #oorly and em#loyees lose their jobs and their investments. What can you do to avoid these #roblems? )n a word, diversify/ &ake a variety of investments, like real estate, mutual funds, and bonds. Don"t kee# more than 45 #ercent of your money invested in your com#any. &utual funds are a #articularly attractive o#tion. $he big advantage of mutual funds is that the managers of the funds buy shares of a large range of com#anies. $his means that if one or two of the com#anies have a bad year, or even go bankru#t, it doesn"t hurt the fund very much. ome mutual funds have a mix of domestic and international stocks and bonds. ome invest in real estate or mortgages. &utual funds are a far less risky o#tion than investing in individual stocks or in your com#any"s stock. $he #rofessional fund managers are more aware of market conditions and can react 6uickly to c hanging economic situations than individual investors. Diversifying can save you a lot of agony down the road. (hat would !e another good title for this article+
(A) Choosing a 7inancial Ad$isor (B) 9utual 7unds1 ros and Cons (C) h" ?ou 6hould Bu" ?our Coman"+s 6tock #D$ Di%ersif"ing: a /e" In%est&ent 2trateg"
11 of 16
#ext
In this article, roser &eans __________.
(A) go bankrut or !ail #$ increase in %alue (C) make a guess (D) be $er" luck"
#ext
1' of 16
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
*ighty0ear2ld *ntrepreneur !ome people believe that senior citiDens should retire% enjoy their free time% make baby clothes for their grandchildren% and play mahjong or checkers in the park. $f you&re eighty years old% you&ve certainly earned the right to rela# and do nothing. (ell% don&t tell that to 'athaniel Cendersen. This octogenarian has more energy than a team of adolescent soccer players. "nd he has been in on the ground floor of more than 6?? important inventions in the plastics industry. (hat&s the secret of his success) @anice "ldridge% head of Lu#ury Lifestyles% a customiDed office furnishings company based in Manhattan% says Cendersen&s genius resides in his innovative designs. 9'athaniel is a pioneer in plastics%9 she reported. 9Ce once told me that he loved imagining solutions to problems and challenges and then making them happen in his design studio.9 Cendersen&s longtime business partner% 2livier =espuits% would agree. Ce says Cendersen&s contributions to plastics design stem from his unique ability to think outside the bo#. 9'athaniel is one of the most innovative% creative thinkers $ have ever known. Cis designs for ergonomic keyboards transformed the industry almost overnight.9
I.L. (ong is a venture capitalist who had the foresight to invest millions in Cendersen&s ideas. 1rom his corner office on the thirtysecond floor% (ong gaDes out the window and contemplates the farreaching impact of Cendersen&s inventions. 90ou asked me what makes 'athaniel so special. Look out there. Ce has influenced daily life in thousands of offices. Millions of employees are using equipment for which 'athaniel holds the patent.9 $t was (ong who supplied the infusion of seed capital that catapulted Cendersen&s designs into the global spotlight. (hat does Cendersen himself think) 1or him% fame and financial success are almost irrelevant. (hat matters to him is doing what he enjoys. 9$ love thinking freelyJ9 he e#claims. 9My talent is looking at a product that people use on the job and figuring out how to improve it. 1ortunately for me%9 he adds% 9that&s a talent with wide applicability. "nd it&s funJ9 (ith his white hair and bristling eyebrows% the diminutive Cendersen is more energetic than many people half his age. (hatever his secret% he is a vital selfstarter whose mission in life is to solve problems through innovative designs. 0ou certainly won&t find this creative eightyyearold playing checkers in the park. The author of this article ro!a!l" !elie%es that Nathaniel endersen __________.
(A)
should take more time to rest and relax
(B)
is roud o! his !ame and !inancial success
(C)
has not signi!icantl" a!!ected o!!ice workers
#D$ has &ade a good decision to 5ee wor5ing
#ext
14 of 16 In this article, the word the& refers to __________.
#A$ solutions (B) challenges (C) roblems (D) designs
#ext
1= of 16
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
Consumer roducts 9anu!acturing, &nc. e&o to: Bob =arran, Jice resident o! 'egal A!!airs -ro&: 9ar"
e!!ects on our sta!!ing in the roosed $enture. & understand that these discussions could result in a !inancial bene!it !or our coman" and an exanded roduct line. *owe$er, & don+t want us to get carried awa" b" the otential in!usion o! caital without thinking about our emlo"ees. hat i! the deal were to !all through a!ter we+$e started rearing !or increased roduction- e need to lan !or all ossible outcomes. 'ikewise, we shouldn+t go o$erboard in committing !unds to lant de$eloment at this earl" stage in the negotiations. hile it is imortant to build our in!rastructure%%and eseciall" the assembl" line%%we need to answer some criticall" imortant questions !irst. 7or examle, i! we switch o$er to more modern machiner" to increase roduction !or *ealthwa"s, would we ha$e to hire and train a large number o! new emlo"ees quickl"- &! the answer is "es and we can be certain about that, then we should ursue this oortunit" acti$el" but cautiousl". Basicall", &+m sa"ing that this undertaking ma" turn out to be $er" ro!itable !or our coman", but & want to make sure that m" deartment is read" !or an" emlo"ee%related changes. Can we meet Tuesda" morning- & want us to be clear about our strateg" !or mo$ing !orward. &! "ou and & ha$e a chance to talk be!ore we meet with the C8 o! *ealthwa"s, we will ha$e a more coordinated lan o! action !or talking to her. lease let me know what time is good !or "ou. Thanks. 9ar" The erson who wrote this &e&o __________.
(A) is currentl" working !or *ealthwa"s &nternational (B) is oosed to working with *ealthwa"s &nternational (C) has no reser$ations about a contract with *ealthwa"s #D$ has so&e reser%ations a!out a contract with ealthwa"s
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#ext
ar" raises the ossi!ilit" that a contract with ealthwa"s would &ean that __________.
#A$ the co&an" would ha%e to increase its roduction staff >uic5l" (B)
the coman" would ha$e to la" o!! a large number o! emlo"ees
(C)
man" *ealthwa"s &nternational emlo"ees would be laid o!!
(D)
the coman" might be able to increase its global market share
16 of 16
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Reading
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
by Jan Smith *ow much time do "ou send on business acti$ities a!ter work or on the weekend- Do "ou take time to relax and ha$e !un- A recent sur$e" o! /44 American managers re$ealed how most o! them send their !ree time. The sur$e" results are based on the number o! managers that listed each acti$it". The managers were asked to list the kinds o! business and leisure acti$ities that the" did at least once a week a!ter work or on the weekend. The most common business acti$it" (;4@) was working on a comuter at home. This was !ollowed b" going to dinner with business contacts (/@), telehoning business contacts (:;@), and working on a ob reort (:@). A !ull ; ercent o! managers didn+t work at home in their
!ree time. 8n the other hand, a large ercentage o! these managers also took time !or some . The sur$e" re$ealed that o$er hal! (;0@) listed sending time with !riends and !amil" as their leisure acti$it". 8ther leisure acti$ities included reading books !or !un (:@), listening to music (:@), and la"ing sorts (54@). The good news is that a large ercentage o! the managers send their time doing leisure acti$ities. hile managers ha$e traditionall" taken their work home with them, the results o! the sur$e" indicate that this trend ma" be changing. 'i!e !or the a$erage manager is no longer all work and no la".
)oo5 at the word in the article. (hich hrases &ean the sa&e thing as +
(A)
a sorts acti$it" that "ou do onl" on the weekend
#$ an acti%it" that "ou do for fun or rela7ation (C)
an acti$it" that in$ol$es the creation o! art
(D)
a leisure acti$it" that "ou do man" times
1 of 16 (hat do &ost &anagers send their free ti&e doing+
(A) working on the comuter at their o!!ice (B) sta"ing at home with their !amil" (C) telehoning and ha$ing dinner with business contacts #D$ rela7ing with their friends and fa&il"
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' of 16
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
Two "ears ago, m" uncle 7rank was the kind o! erson who ne$er slowed down. At work or at la", he alwa"s ushed himsel! harder than an"one else. eole sa" that he didn+t know how to relax. *e alwa"s got $er" imatient when he had to stand in line at a bank or a mo$ie theater because he didn+t like to waste time. hen he was "oung, he was great at sorts, not because he was a natural athlete but because he was so cometiti$e. *e siml" hated losing> As an adult, he had the same aggressi$e attitude about his career. *e became a highl" success!ul law"er through hard work and long hours. Then suddenl", at the age o! 5, Gncle 7rank had a heart attack. That was when & learned how dangerous a stress%related disease could be. $er"one exeriences stress. 6tress!ul exeriences are imossible to a$oid. *owe$er, di!!erent eole resond to stress in di!!erent wa"s. 9ost doctors sa" that "ou can reduce the harm!ul e!!ects o! stress b" doing the !ollowing things1 •
get regular exercise
•
eat good !ood
•
get lent" o! slee
•
gi$e "oursel! time to relax
Gncle 7rank did none o! these things. *e was alwa"s at his desk, working. Because he was so bus", he usuall" didn+t eat well or missed me als comletel". *e took work home with him and o!ten worked until late at night. As a result, he couldn+t control the e!!ects o! stress in his li!e.
Thanks to Gncle 7rank, & learned that reducing stress might be to li$ing longer and a$oiding man" kinds o! illness. # ow & know how to control the bad e!!ects o! stress. & !ollow m" doctor+s ad$ice b" eating
)oo5 at the hrase the 5e" in the article. (hich hrase !elow &eans the sa&e thing as the 5e"+
(A)
a tool used to oen a door
#$ the !est wa" (C)
something that causes stress
(D)
a $er" cometiti$e erson
#ext
4 of 16 (hat is the lesson that the writer learned a!out stress+
(A) 6tress can hel make "ou success!ul in "our career. #$ ealth" li%ing will decrease the !ad effects of stress. (C) ?ou should alwa"s a$oid stress!ul situations. (D) There is reall" no relationshi between stress and health.
= of 16
READING
Directions:
#ext
Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
ow to Record Bour 0ersonal Greeting
This is the message that callers will hear on "our telehone answering machine. 7or examle1 +his is Geor!e Smith 'm not at home ri!ht now -lease lea.e a messa!e at the tone and 'll return your all as soon as "ossible
ress and hold down the RC8RD button.
6eak "our greeting clearl" and in a strong $oice into the microhone on the answering machine.
Take "our !inger o!! o! the RC8RD button immediatel" a!ter "ou ha$e comleted "our greeting. The message will automaticall" reeat so "ou can listen to it.
ress the i! "ou like "our greeting. &! "ou don+t like , ress the to erase and start with 6te : to record "our ersonal message again.
(hen should "ou sto holding down the RERD !utton+
(A) be!ore "ou !inish "our message (B) i! "ou don+t like "our greeting when "ou are recording it #$ as soon as "ou finish sa"ing "our ersonal greeting
(D) a!ter "our ersonal greeting is automaticall" reeated
#ext
8 of 16 )oo5 at the word
in 2te 8. (hat does
refer to+
(A) the 2 button (B) the K button (C) the RC8RD button
#d$ "our Greeting
6 of 16
#ext
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
0rotect 3our +om#any"s )nformation/ 7igh!8uality hredders !! $wo &odels Available Every day com#anies lose information!!from their trash/ omeone may be stealing your secrets from the documents you throw away. 3ou could be at risk as an individual too. 9ecently, identity theft has become a major #roblem.
omeone can steal your bank account number or credit card number from the #a#ers that you throw in the garbage. Don"t let this ha##en to you/ )f you have confidential documents that you don"t need, destroy them/ :sing a good shredder on a daily basis ensures that your #rivate information won"t fall into the wrong hands. We have two models in stock right now. +hoose the one that"s right for your needs.
The Melourne MiniShredder •
1ightweight
•
hreds u# to ; #ages of #a#er at a time
•
uilt!in basket for #a#er
•
7and guards
•
0lastic frame
•
The Melourne Ma"iShredder •
7eavyweight
•
hreds u# to 4- #ages of #a#er at a time
•
hreds +Ds, D=Ds, and credit cards
•
uilt!in basket for #a#er
•
Warning light for safety
•
7and guards
•
9einforced #lastic frame
•
$wo!year warranty
These will go fast, so hurry down to &elbourne
(A) to store con!idential in!ormation #$ to destro" ri%ate docu&ents (C) to ensure emlo"ees+ health (D) to communicate ri$ate in!ormation
#ext
C of 16 At the end of the ad%ertise&ent, the word these refers to __________.
(A) all ri$ate documents (B) the ages o! aer #$ the two shredder &odels (D) the hand guards
1< of 16
READING
#ext
Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
eet -red 2ternThe an with a New anage&ent 2t"le by /arla )i!htner
7red 6tern is the resident o! the second largest book ublishing coman" in the world, Global 0ooks. These da"s, e$er"one is talking about him because he has a new wa" o! managing his emlo"ees. 6tern belie$es that there shouldn+t be such a big di!!erence between coman" leaders and coman" emlo"ees. *e wants his emlo"ees to !eel !ree to talk with him. &n !act, 6tern told us, F& read about /; letters or email messages !rom m" ;,444 emlo"ees e$er" da". 6ometimes, eole call me on the hone to . & listen care!ull" when the" talk about roblems or things that the" !eel unha" about or don+t like.F Don+t "ou wish we could all ha$e a boss like 7red 6tern- 9 a"be other cororate leaders will see how success!ul he is and tr" to co" his new management st"le. 'et+s hoe.
(hich of the following is NT a art of -red 2tern3s &anage&ent st"le+
(A) to answer telehone calls !rom his emlo"ees
(B) to read letters !rom his emlo"ees #$ to create different ?o!s for his e&lo"ees (D) to listen to his emlo"ees+ roblems
#ext
11 of 16
)oo5 at the word in the &aga@ine article. (hich hrase &eans the sa&e thing as
+
#A$ to tal5 a!out things that "ou are not leased a!out (B)
to call someone on the telehone to make a suggestion
(C)
to in!orm others about "our work da"
(D)
to take care o! a roblem that someone else has
#ext
1' of 16
READING
Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
7R89 'GL8R CAR C89A#?
6T. ; :003
-AF
4514;9 8:
To: The 9arianna *otel (#ew ?ork) -ro&: liabeth ilbert, 'uxor Car Coman" ('os Angele s) Date: 0M;M03
Dear 9arianna *otel1 This !ax is to con!irm m" room at "our hotel !or !i$e nights%% 6etember :; to 6etember /4. & would like a single room with a connection !or m" comuter. & would also like a nonsmoking room. The room rice is at a secial business rate o! E:4 er night. *owe$er, & ma" need to sta" an extra night. Do "ou think is ossible to arrange a!ter & arri$e- ill & still get the secial rice !or the additional night& will arri$e at the hotel at about 3 .m. & hoe to hear !rom "ou soon about adding the extra night a!ter & arri$e. 6incerel",
(hat did Eli@a!eth NT as5 for+
(A) a single room (B) a comuter connection in the room #$ the rice of sta"ing another night (D) to sta" !or !i$e extra nights
#ext
14 of 16 )oo5 at the word does the word
in the &e&o. (hat refer to+
(A) getting the secial business rice #$ sta"ing an e7tra night (C) arranging things a!ter she arri$es (D) sta"ing in a nonsmoking room
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
!etropolitan Bus Has Record "ales Metropolitan Bus% $nc. reported yesterday that profits rose last year. The company is the country&s main bus manufacturer. @.M. Lee% *2 of Metropolitan Bus% said today% 9(e are very proud of our workers. They have made the Metropolitan Bus brand popular with large bus companies. They build comfortable and reliable transportation for our customers.9 Lee adds% 9The company&s sales team is also great. *veryone focuses on our customers& needs and provides e#cellent aftersales service. That&s why profits rose last year. But teamwork is really the key. "ll of our employees work well togetherJ9 "ngela orno is an engineer with Metropolitan Bus. !he says that there have been some changes in production that have improved efficiency. These changes have helped the company&s global business. 9(e sell our products worldwide%9 she said. 92ur buses are not unique% but they are of very high quality. They are a
good value at a reasonable price. 2ther companies try to copy our products but don&t succeed. $t&s a good company to work for%9 says orno.
Metropolitan Bus is also famous for its batteries and other automobile parts. "sia is the biggest market for Metropolitan Bus. Cowever% Cowever% some some cities in *urope purchase purchase Metropolitan Bus products too. This trend should continue. Mr. Lee said annual revenues will rise for the ne#t three years. 9(e are talking with a major company in Latin "merica about a new contract%9 said Lee. 9This deal involves very little risk. (e know we can produce what they need.9 The E of etroolitan us sa"s that __________.
( A)pr ofit sr osel asty earandwi l lcont i nuet or i se ( B)t hec ompan y ' sadv er t i s i ngi sno wv er yeffic i ent ( C)t hec ompan ypr oduc esi nno v at i v et r uc kpar t s ( D)t hec ompan yi snego t i at i ngwi t habi gc ompan yi nAs i a Angela orno sa"s that etroolitan us __________. __________.
(A) coies other comanies+ roducts success!ull" (B) makes unique batteries and other arts !or buses #$ sells roducts that are oular in &an" countries (D) sells buses, batteries, and arts at high rices
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Reading
READING
Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
ow E&lo"ees Ran5 Their *o!s by Glen /onway Toda" Toda" the econom" is stronger t han it has been !or se $eral "ears and there are man" ob oortunities in the labor market. &t is not surrising then that workers+ exectations and requirements are high as the" search !or the er!ect ob. The osition, salar", and conditions o! a ob must meet the workers+ . &n a recent sur$e" commissioned b" the 'abor Deartment, !i!t" thousand emlo"ees throughout the countr" were asked to rank the desirabilit" o! /;4 obs in toda"+s market. The criteria used to rank these obs were en$ironment, income, securit", stress, and h"sical demands. 7our o! the !i$e to%ranked obs were connected to the high%tech industr", namel" eb site manager, comuter s"stems anal"st, so!tware engineer, and comuter rogrammer. rogrammer. 9eanwhile, obs in$ol$ing di!!icult working conditions, like long hours, hea$" li!ting, or an element o! danger, were ranked toward the bottom o! the listN the bottom !i$e were taxi%dri$er, dancer, cowbo", construction worker, and !isherman. 6ome critics argue that other criteria should ha$e been included in this list. *owe$er, the results o! the sur$e" indicate that more and more eole see obs related to comuters and the &nternet as the wa" to go in their emlo"ment search.
The article sa"s that __________. __________.
(A) eole eole are interest interested ed onl" in in comuter% and &nternet%related obs (B) the econom" econom" is resons resonsible ible !or the the limited number o! ob oortunities (C) exerts exerts agree on the the criteria criteria !or ranking obs (D) man" o! the most oular obs obs were high%tech
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)oo5 at the word in the article. (hich hrases &ean the sa&e thing as
+
#A$ ?o!s related to the hightech hightech industr" (B)
di!!erent working conditions
(C)
things that eole want in a worklace
(D)
the criteria used !or ranking obs
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
MEM#A$D%M To& To& Angel imon" anager" ales *epartment 'rom& 8im anders" *irector" 9roduction *epartment e& :otes from arch ; meeting DATE& arch ;%
'hank you for meeting with me yesterday# 'his memo documents our discussion and our ideas for addressing the company
our ability to pro+ide our products locally# 'his is a key balance that we must continue to pursue# -e also agreed to meet again on 'uesday of next week to discuss additional strategies for achie+ing these goals# -hen our two departments ha+e discussed our ideas" we can schedule a meeting with the executi+e team to present our suggestions# As you pointed out yesterday" we ha+e experienced some significant layoffs as a result of the recent merger# =ike you" !
(A) tell Angel exactl" what to do next in the assembl" line (B) exress disaro$al o! Angel+s ideas about the coman" (C) encourage Angel to dismiss more emlo"ees $er" soon #D$ su&&ari@e the ideas that the" discussed "esterda"
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In this &e&o, the hrase count on &eans __________.
(A) rel" on #$ wor5 with (C) add u (D) exlain to
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
one": The one": The currenc" o! 9exico is the eso. ?ou can change mone" at banks or currenc" exchange booths. The currenc" exchange booths ma" o!!er bette r exchange rates than the banks and usuall" sta" o en as long as the nearb" stores do. li&ate: 9exico li&ate: 9exico has two seasons1 rain" and dr". The rain" season lasts !rom This includes using ice cubes in "our drink and brushing "our teeth. ?ou should alwa"s ask !or uri!ied water in restaurants and hotels. Dri%ing: An Dri%ing: An international dri$erHs license is not necessar" in 9exico. The !rom "our own countr" is 8= as long as itHs u%to%date. Tiing: 6ometimes Tiing: 6ometimes itHs di!!icult to know when to lea$e a ti in 9exico.
According to the !rochure, which of the following state&ents is true+
(A)
Banks alwa"s o!!er the best exchange rates.
(B)
7ew tourists $isit in
(C)
#e$er drink the water in 9exico, e$en the bottled water.
#D$ Bou should gi%e tis to e7ico it" ta7i dri%ers.
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)oo5 at the word one in the !rochure. (hat does the word one refer to+
(A) rental car (B) international dri$er+s license #$ dri%er3s license (D) local address
6To: of 16Charles Jarga
Tanner O 6mith Book Coman" (ashington, DC) READING
-ro&: #ext
eter oods (#ew ?ork)
Ti&eDate: 4:144m 5 December
No. of ages incl. to sheet: sheet: : :
Directions: Read the document below. Then read the question. Click A, B, C, or D to select the Jarga1 best answer. Click on the arrow button to go to the next Dear 9r. question. e are sorr" that "our rinter did not arri$e last week. The big snowstorm in #ew ?ork made it imossible !or our dri$er to it. *owe$er, the weather is not so bad this week, so we can send "our order on 7rida", December I. lease let us know i! this is at notthe a good da" !or "ou. in the &e&o. )oo5 word
(hich hrase &eans the sa&e thing as &n addition, we will send "ou a !ree month+s sul" o! aer + because "ou had to wait an extra week. This is our wa" o! sa"ing we are trul" sorr" !or an" roblems that the late deli$er" caused "our coman". e look !orward to continuing t o do business with the Tanner O 6mith Book Coman" in the !uture. 6incerel", eter oods
(A)
come to work that da"
(B)
telehone the coman"
#$ ta5e the roduct to an address (D)
dri$e in bad weather conditions
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(h" will 0rint2&art send aer to the Tanner H 2&ith oo5 o&an"+
(A)
rint6mart is sorr" that the rinter didn+t arri$e.
#$ 0rint2&art &ade the& wait an e7tra wee5 for the aer. (C)
rint6mart is sorr" about the bad weather in #ew ?ork ?ork..
(D) rint6mart couldn+t deli$er the aer last week.
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
City Clu Meeting Elease join us for the ne#t meeting of the ity lub. (e will will meet at noon on 1riday% @une 7% at the Cungry Baker Lunch 4oom. The address is :;? Iing !treet. Lunch will be at +63-?. There will be a choice of four menus. The speaker will be Ms. Mae !mith. !he is from the 1irst (omen&s (omen&s Bank. !he
will talk about new ideas for saving money. Cer talk will begin at one o&clock. Menu
Chef's Choice rib eye steak French fries sweet pears and cream
Healthy Choice tossed green salad cheese and fruit plate rice with butter
Midday Meal spicy shrimp cocktail beef stew fresh cole slaw
Friday Special ham and melon fried chicken mashed potatoes
Dessert (choose one) spice cake apple pie fresh fruit ice cream Drinks (choose one) coffee hot tea iced tea soft drinks lemonade The cost for lunch 5including an appetiDer% main dish% side dish% drink% and dessert8 is A-?.?? per person% with A,.?? of this going to the club&s general fund. (e are saving money to plant new trees in the park. Elease call ,,,+-6: to make a reservation. (e hope you can join us. At this lunch &eeting, so&eone who doesn3t eat &eat or fish should order the __________.
(A)
Che!+s Choice
#$ ealth" hoice
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(C)
9idda" meal
(D)
7rida" 6ecial
#ext
The word this refers to __________.
(A) the dessert (B) the lunch #$ the cost (D) the erson
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
Pros and Cons of Global Business Travel
Global business travel is a successful industry these days. Business air travelers make up a large part of ticket sales on major carriers . These frequent fliers know how to book the best fares. They can work with flight schedules. They have ways to recover from jet lag. Many of them can even work well during flights. Laptops are now the most common piece of carryon luggage. There are good reasons for companies to have their employees travel overseas. !ending staff members to a new country means they can meet with clients face to face. They can generate fresh ideas and find answers to questions. They can also create ties in other countries. " dinner with a client can create a valuable bond. These relationships help firms e#pand their global networks.
But business travel has its downsides too. $t costs money% and there&s a human toll as well. The problems include burnout and e#posure to disease. Then there&s the lost time and lost luggage. 'ever mind the frayed nerves and hours spent waiting in airports. (hat does the future hold for business travel) "irlines are nervous. *mail and other electronic systems may soon make +,hour trips for -hour meetings things of the past. The video conference could replace air travel as the main means of longdistance communication within the ne#t decade. ompanies will soon invest more in video equipment than
in airfares. $t&s not a certainty% but it is likely. /npack your bags and open your laptop. In this article, carriers refers to __________.
(A) luggage handlers (B) eole who !l" !requentl" (C) eole in!ected with disease #D$ airline co&anies
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The trend for the future, according to this article, will ro!a!l" !e __________.
#A$ increased %ideo co&&unications
(B)
more international air tra$el
(C)
business tra$elers being ner$ous
(D) more in%erson meetings with clients
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
(hen Do Bou Need a onsultant+
9an" comanies hire consultants !or short%term roects. But when is it ad$antageous and cost%e!!ecti$e to do so- There are !our situations when "ou should consider using a consultant. 7irst, i! seci!ic exertise is lacking in "our own sta!!, hiring a consultant can hel. Bringing someone in !or a short time ma" be better than hiring new emlo"ees. &t deends on the t"e o! knowledge or skills "ou need, as well as the nature and length o! the roect. 6econd, i! "our coman"+s market or industr" has changed, someone with a broad ersecti$e can hel "ou adust to altered circumstances. &n this case, it is good to bring in a consultant with wide knowledge o! "our industr". Third, i! there is disagreement within "our team, an exerienced consultant can sometimes hel untangle roblems. 6ta!! members who seem stubborn or unreasonable with their colleagues ma" be oen to new ideas !rom an outside exert. 7ourth, i! "our !irm is !acing a temoraril" increased workload, consider using a consultant to manage that work. A consultant can kee "ou !rom ha$ing to ull ke" managers awa" !rom their own obs to handle the new roects.
&! "ou do choose t o ursue the otion o! hiring a consultant, howe$er, kee in mind that "ou+ll get a better result i! "ou clearl" de!ine "our obecti$es ahead o! time. hat is it "ou want this erson to do- &! "ou are not clear about this at the out set, "ou run the risk o! wasting time and mone". ?ou ma" also o!!end "our own emlo"ees i! the" !eel the" could ha$e done the ob better than the consultant.
The author of this article !elie%es that hiring a consultant is __________.
(A) almost alwa"s quite cost%e!!ecti$e (B) rarel" ad$antageous !or comanies #$ worthwhile under so&e circu&stances (D) o!ten not $er" cost%e!!ecti$e
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In the article, what does the word this refer to+
(A) hiring a consultant (B) a much better result (C) wasting time and mone" #D$ what "our o!?ecti%es are
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
(hich reason !elow is NT suggested !" r. *ohnson as a good reason to use the Internet+
#A$ sing the Internet wor5s well in 2ain. (B)
&n #ew ?ork, using the internet worked well.
(C)
&t is a !ast wa" to recruit new emlo"ees.
(D)
&t is a con$enient wa" to recei$e resumes.
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(h" does r. *ohnson want a u&an Resource Director with e7cellent English s5ills+
(A)
The director will be working in #ew ?ork.
#$ The director will co&&unicate often with eole in New Bor5. (C)
The director will need to write reorts to 9s. onale.
(D)
The director will be $isiting headquarters dail".
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
#ext month, the eo Tech 9ining &nc. headquarters will relocate to the aris o!!ice. Two thirds o! our business is in uroe now, and a !ull third o! this uroean business is in 7rance. There!ore, it is more con$enient to ha$e our main o!!ice where a maorit" o! our clients will be able to meet with us much more e asil". *owe$er, & know that man" #ew ?ork emlo"ees do not want to mo$e to aris. hen we mo$e to aris, some eole will robabl" quit and look !or other obs. & don+t want to lose our emlo"ees, but it is too exensi$e to kee both locations oen. Do "ou ha$e an" ideas about what we could o!!er to our sta!! so that the" won+t - & reall" don+t want them to lea$e t he coman". e want our best eole on board when we mo$e. Thank "ou !or "our hel with this serious roblem. & hoe to hear !rom "ou as soon as ossible. Best regards, Daniel Ferrier
(h" is the Geo Tech ining Inc. head>uarters &o%ing+
(A) to encourage uroean clients to $isit #ew ?ork (B) to make it easier !or emlo"ees to !l" to 7rance
#$ to !e closer to &ore of their !usiness contacts (D) to get a less exensi$e o!!ice
#ext
4 of 16
)oo5 at the words in the &e&o. (hich hrase &eans the sa&e thing as +
(A)
get on the next boat
(B)
change sta!!
#$ get awa" fro& a trou!leso&e situation (D)
ask !or a osition on the board
#ext
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READING
Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
(h" is learning an i&ortant art of a successful co&an"+
(A) &t will de$elo essential qualities in management ersonnel.
(B) &t will gi$e the emlo"ees in a coman" a chance to change obs more quickl". (C) &t will hel a coman" to oen new branch o!!ices. #D$ It will hel a co&an" to grow >uic5l" in a co&etiti%e world.
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8 of 16
)oo5 at the word or who does
in the article. (hat
refer to+
(A) those in management and the emlo"ees o! the coman" (B) the essential and success!ul qualities o! business #$ the %arious co&anies in !usiness toda" (D) the organiation and its branch o!!ices
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
To: 9ariam de range -ro&: Chris ang
2u!?ect: &nter$iew !or documentar"
*i> & ust want to !ollow u on our lans to inter$iew
(A)
a strong commitment to traditional local designs
#$ a !lend of traditional and &odern ele&ents (C)
uni$ersal aeal in the design o! his o!!ice suites
(D)
a totall" !uturistic design sense in his !urniture
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In the e&ail a!o%e, the word acesetter &eans that arrington __________.
(A) is on the cutting edge o! design (B) is similar to other designers (C) is unoular among designers (D) is commerciall" success!ul
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
special to The Daily Business News
Failure Can Make You Stronger: A Look Into the Life of Peter Hill By Joyce Robinson eter *ill is one o! the most talked about men in 6ilicon Jalle". *owe$er, he was not alwa"s so success!ul. *ill lost so much mone" in :0I; on his !irst business that he had to sell it. &t was the onl" wa" to
*ill admits that in the beginning, his management st"le was di!!icult !or some members o! his team at 9icronex. F& belie$e in con!rontation%%getting in each other+s !aces, disagreeing a
sto the bank !rom taking awa" his home.
little. &t+s a ower!ul tool i! it doesn+t get too ersonal and i! it has a goal.F
Toda" he is the $ice resident o! 9icronex, one o! the world+s semiconductor suerowers. &n !act, 9icronex ust exceeded re$enue estimates !or the third quarter b" :/ ercent when all the other semiconductor businesses in the Jalle" saw a decrease in re$enues.
*owe$er, more than an"thing else, *ill belie$es in inno$ation. *e encourages his emlo"ees to dream u new wa"s to do things e$er" da". But he warns that inno$ation can+t be scheduled like a meeting. F6ometimes & ust don+t ha$e an" idea how to aroach a articular issue. Then suddenl", at 5144 in the morning, & wake u shouting, +&+$e got it> & know what to do.+F
FAlthough & lost m" !irst business, & learned a great deal about management, cash !low, and how to talk to bankers,F he recalls, with a smile. FBut what & reall" learned was how to do things better.F
(hich e7a&le does the writer use to indicate how successful 0eter ill3s co&an" is+
(A)
9r. *ill didn+t ha$e to borrow mone" !rom the bank
#$ icrone7 increased re%enues in the third >uarter, !ut other co&anies didn3t. (C)
9r. *ill sold his business !or a :/ ercent ro!it.
(D)
9icronex had higher re$enues during the !irst three quarters o! the "ear.
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C of 16 )oo5 at the word
in the newsaer
article. (hat or who does
refer to+
(A)
inno$ations that are created b" emlo"ees
#$ e&lo"ees at icrone7 (C)
new wa"s to do things that 9r. *ill dreams u
(D)
scheduled meetings
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
(h" did s. *ai&e@ write this letter+
(A) to encourage 9s. 'imman to al" !or a credit account (B) to get basic in!ormation about the credit coman" (C) to o!!er 9s. 'imman a new comuter and a new telehone discount #D$ to infor& s. )i&&an that ).. onsolidated has !een acceted for a credit account
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)oo5 at the hrase in the letter. (hich hrase &eans the sa&e thing as +
(A)
during international o!!ice hours
(B)
onl" during the da"
#$ an" ti&e during the da" or night (D)
!rom :/ midnight to :/ noon
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READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
Inow (hat 0oure (orth Brent !nodgrass Money. (hen you&re looking for a job% that&s what you want. 'evertheless% these days$&m sorry to saymoney doesn&t grow on corporate trees. 0ou can&t clamber up the corporate ladder with the attitude that each new employer is going to tack on +? to your e#isting salary. This means that% unless you can capitaliDe on your numberone product yourselfyou&re out of luck.
(ake up and smell the coffeeJ 0ou&re going to have to do some serious negotiating% and that takes some knowhow. 9!alaries have been on a rollercoaster ride%9 acknowledged "bu Baquir% *2 at Martinson and !hrift Management onsultants. 9$t&s very difficult to predict what a complete compensation package will include these days.9 @ob candidates can find out what they&re worth by investigating% Baquir added. 9The strategy is to find the salaries of your highprofile peers right on the $nternet.9 There are several easily accessible (eb sites that have sophisticated search engines. 0ou type in your job title or description and your region. The (eb site will give you a range of possible salaries. $f you know people in your industry% you can also talk with them. They may be able to set up informational interviews with people who can tell you what to e#pect if you change jobs. The key is to do your research before you
begin looking. 2nce you&ve discovered what you&re worth% it&s time to start looking at job postings. 4emember% though you want to be properly compensated% an enormous salary may not be the only alternative. !top to think about the different compensation packages you might accept and what a company might be willing to offer. 2ne angle to consider is supplementing your e#pected salary with cash% stocks% or bonuses% according to !ara Greenwald% a career architect at @obBuild MagaDine. 9Go into the salary negotiation e#pecting to adjust the equation and present alternate scenarios%9 Greenwald suggested. 91or e#ample% ask for :? in salary and 7? in stocks and bonuses that will be based on your performance. Make the pitch that you&ll show them what you&re made of before they have to pay you.9 According to the article, e&lo"ees who are considering &o%ing to a new co&an" should __________.
(A)
comare comanies and choose the one that o!!ers the highest salar"
#$ research co&ensation ranges for their ?o! in a %ariet" of co&anies (C)
think about comensation that is based solel" on their ob er!ormance
(D)
exect to make :4@ more mone" when the" start a new osition
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At the !eginning of the article, the word this refers to __________.
(A) less mone" a$ailable !or salaries in cororations #$ what co&ensation "ou want as a ?o! candidate
(C) tr"ing to !ind a new and better ob these da"s (D) taking ad$antage o! "our number% one roduct
Reading Section:
?ou will ha$e :; minutes to comlete the :3 questions in this section. 8nce "ou ha$e answered a question, "ou ma" not or change "our answer. There are three t"es o! reading questions1 eneral Comrehension, Jocabular", and ronoun Re!erence. The questions a $ariet" o! reading materials, including magaine articles, email messages, charts, and memos. 'ook at the examles belo begin the test. &! "ou want to ski the examles, click here to begin the reading section.
E7a&le 1 General o&rehension &n this t"e o! question, read the assage and then answer the question about the in!ormation in the reading. Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer.
P tdQ The -ood and Tra%el Re%iew
uestion 2: % General o&rehension hen should "ou order a !u o! wine#A$ when it is the che wine on the menu
by Dorothy Gold
Tr"ing to order an"thing in a !oreign language at a restaurant can be di!!icult and con!using. 8rdering a bottle o! wine is worse because "ou ha$e to read a long list o! strange names on the wine menu. The waiter is standing there waiting to take "our order, and "our business client is looking thirst". Below are some suggestions to hel "ou get the right kind o! wine at a good rice. are not intended to be a comlete list, but the" should get
#$ when e$er"one is di!!erent kinds o! ! #$ when more than o erson wants the wine #D$ when the waiter s it E1"lanation2 Choice C is correc article states that it is cheaer !ull bottle o! wine when a !ew want the same kind o! wine.
Ne7t E7a&le "ou started. Decide how much "ou want to send. Don+t let the waiter sell "ou an"thing too exensi$e. The best bu"s on a wine list tend to !all between E: and E5;. Decide on the !ood that "ou+re going to order and discuss "our choices with the wine waiter. &! e$er"one is eating $aried !oods, order an light red wine that comlements assorted dishes, a coule o! di!!erent hal! bottles, or order indi$idual wines b" the glass. Remember that when a !ew eole want the same wine, it is cheaer to order a !ull bottle. no" "our wine, and cheers>
uestion 25 % 0ronoun Reference 'ook at the word sentence-
in the article. hat does the word #A$
suggestions
#$
good wines
#$
the right kinds
#D$
good rices
re!er to in the re$ious
READING READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
(h" is learning an i&ortant art of a successful co&an"+
(A) &t will de$elo essential qualities in management ersonnel. (B) &t will gi$e the emlo"ees in a coman" a chance to change obs more quickl". (C) &t will hel a coman" to oen new branch o!!ices.
#D It will hel a co&an" to grow
As members o! the marketing deartment, we ha$e been gi$en the $ >uic5l" in a co&etiti%e world. task o! writing the new coman" brochure. The urose o! this brochure is to aeal to otential emlo"ees. The brochure should resent this coman" as a great lace to work.
)oo5 at we theshould wordbe gin in article. (hat orattracti$e who does & think b"the listing all o! the most qualitiesrefer to+ o! our coman". e shouldn+t be considering ust the basic qualities, like good bene!its and cometiti$e salaries. 9an" other comanies ha$e these qualitiesN we need something that makes us unique or di!!erent !rom them. (A) those in management and the emlo"ees o! the
coman" *owe$er, we must limit the list, since we can+t include e$er"thing. There!ore, &+$e asked the human resources deartment toessential assist us and success!ul qualities o! business (B) the b" gi$ing us a list o! the !ew trul" unique characteristics that the" think the brochure ought to stress.
(C)
the %arious co&anies in !usiness toda"
A!ter doing some brainstorming m"sel!, &+$e come u with the !ollowing characteristics1 ob securit", stock otions !or emlo"ees, the organiation and its branch o!!ices h"sical !itness centers on site, and (D) oen communication. Do a little "oursel!, and a!ter thinking about all the aealing qualities o! our coman", lease email a limited list to me. Reading 6ee "ou at the meeting this a!ternoon, Arthur
Directions1 Read the document below. Then read t he question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
*ow will the human resources deartment hel-
(A)
b" roducing a brochure that aeals to all comanies
(B)
b" heling to characterie the basic qualities
#$
!" identif"ing so&e secial >ualities
(D)
b" stressing the imortance o! the brochure
'ook at the word
in the email. hich hrase means the same thing as
(A)
quali!"ing the characteristics
-
(B)
ro$iding ser$ices !or otential emlo"ees
(C)
contacting emlo"ees
(D)
thin5ing a!out as &an" ideas as ossi!le
Reading
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special to The Daily Business News
Failure Can Make You Stronger: A Look Into the Life of Peter Hill By Joyce Robinson eter *ill is one o! the most talked about men in 6ilicon Jalle". *owe$er, he was not alwa"s so success!ul. *ill lost so much mone" in :0I; on his !irst business that he had to sell it. &t was the onl" wa" to sto the bank !rom taking awa" his home.
*ill admits that in the beginning, his management st"le was di!!icult !or some members o! his team at 9icronex. F& belie$e in con!rontation%%getting in each other+s !aces, disagreeing a little. &t+s a ower!ul tool i! it doesn+t get too ersonal and i! it has a goal.F
Toda" he is the $ice resident o! 9icronex, one o! the world+s semiconductor suerowers. &n !act, 9icronex ust exceeded re$enue estimates !or the third quarter b" :/ ercent when all the other semiconductor businesses in the Jalle" saw a decrease in re$enues.
*owe$er, more than an"thing else, *ill belie$es in inno$ation. *e encourages his emlo"ees to dream u new wa"s to do things e$er" da". But he warns that inno$ation can+t be scheduled like a meeting. F6ometimes & ust don+t ha$e an" idea how to aroach a articular issue. Then suddenl", at 5144 in the morning, & wake u shouting, +&+$e got it> & know what to do.+F
FAlthough & lost m" !irst business, & learned a great deal about management, cash
!low, and how to talk to bankers,F he recalls, with a smile. FBut what & reall" learned was how to do things better.F
(hich e7a&le does the writer use to indicate how successful 0eter ill3s co&an" is+
(A)
9r. *ill didn+t ha$e to borrow mone" !rom the bank
(B)
9icronex increased re$enues in the third quarter, but other comanies didn+t.
(C)
9r. *ill sold his business !or a :/ ercent ro!it.
(D)
9icronex had higher re$enues during the !irst three quarters o! the "ear.
)oo5 at the word
in the newsaer article. (hat or who does
(A)
inno$ations that are created b" emlo"ees
(B)
emlo"ees at 9icronex
(C)
new wa"s to do things that 9r. *ill dreams u
(D)
scheduled meetings
refer to+
Reading
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Ms. Lily Iwan
"nimation Elus !tudios +? =owntown ElaDa M7B 6B- Toronto anada =ear Ms. Iwan% Thank you very much for sending us your sketches. 2ur design team felt that your two main cartoon characters would be compatible with our marketing approach. $n particular% the character of the witty skunk as the intelligent partner of the teenage superhero was immensely appealing. (e think we can use the concept of their partnership in the advertising campaign for our new line of athletic shoes. (e would like to meet with you as soon as possible to see if we can set something in motion for the coming fiscal year. (e think we could incorporate the skunk as a symbol of independence. Cis personality is very charismatic and we could pitch him as the visual image associated with the product line. $n our assessment% the friendship between the skunk and the teenager is an incredibly powerful image that will appeal to the adolescent and preteen markets. The skunk&s humorous attitude is a great complement to the teenage hero&s seriousness. $ would appreciate it if you could come to London this month and stay for two or three days. (ould that be feasible) 2ur design team can meet with you either Thursday and 1riday% the fourteenth and fifteenth% or Monday and Tuesday% the eighteenth and nineteenth. (e would% of course% cover all your e#penses and pay your stated consulting fee. 0our accommodations would be at Cotel *#celsior% which is a pleasant jaunt from our headquarters. Elease let me know whether you will be able to join us on the dates $ have proposed. (e are very enthusiastic about our innovative line and are delighted to be working with you. !incerely yours% @.E. Eetrakis Eroduct =evelopment /nit
r. 0etra5is wants s. /wan to __________.
(A)
create two new cartoon characters !or marketing
(B)
!l" to 'ondon in order to work at the xcelsior *otel
#$
fl" to )ondon to &eet l"&ic Attire3s design tea&
(D)
mo$e to 'ondon in order to work !or 8l"mic Attire
In this letter, the word artnershi &eans a __________.
(A) legal marriage act (B) !inancial agreement (C) legal arrangement #D sta!le relationshi $
READING
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(h" should so&eone read this article+
#A$ 0eole who are reared for inter%iews fre>uentl" get ?o!s. (B) &t exlains the two%minute emlo"er resonse. (C) &t makes a erson+s ob quali!ications clearer. (D) &nter$iewers will also read this article.
)oo5 at the word
in the &e&o. (hat does the word
refer to+
(A)
the books a$ailable on the market !or inter$iewing techniques
#$
helful tis when sea5ing to otential e&lo"ers
(C)
the eole who conduct the inter$iew
(D)
a ort!olio o! work done when going !or an inter$iew
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!emo rom: Eresident Ciram Beeker To: "ll members of the =epartment of $nformation Technology and Management "ub#ect: =epartmental 4estructuring
$t is with great regret that $ announce the retirement of the department&s dean% =r. Martin @ohnston. Ce has served the department with great distinction for 6, years and we will always remember his vast contributions. Based on suggestions from department members% we will be restructuring the =epartment of $nformation Technology and Management. =r. Cerbert Laveson% currently a senior professor of information management% will assume the post of dean. =r. Laveson will now oversee the splitting of the department into two major divisions3 the education branch% under its new director% =r. M.!. "hnK and a new research and development branch% under the internationally known researcher% =r. .!. houdhury% whom we have recruited from the $nstitute of Technology of Bangalore. =r. houdhury&s area of e#pertise is the development of new technological platforms that enable businesses to handle larger amounts of data more efficiently. "iding businesses in their quest to handle information is an area which we hope will prove to be a lucrative source of funding for our educational mission. =etails of our new department structure are provided in the chart below. 1or the near future% we will maintain our e#isting structure in the education branch. $n the coming year% however% =r. Laveson will be soliciting recommendations for departmental evolution that will allow us to meet the challenges of the 6+st century. Or&ani.ational Chart: /niversit( of the Cascades 0epartment of 'nformation Technolo&( and !ana&ement
According to the &e&o and organi@ational chart, which eole will !e changing
ositions+ #A$ Dr. houdhur", Dr. Ahn, and Dr. )a%eson #$ Dr.
ased on the &e&o and organi@ational chart, which of the following state&ents is true+
(A) Dr. Choudhur" is currentl" a ro!essor in the deartment. (B) A new rogram has been created in the education branch. # Dr. )a%eson is relacing Dr. $ *ohnston as deart&ent dean. (D) The education branch will be working with businesses.
READING Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
2ipley
B!..1' A=1 1>12 "ave "AE "AE* 'his sale is a gold mine @ou can refurnish your entire office at considerable sa+ings -e are shutting down our downtown branch and must liquidate our entire stock of office furniture now or a limited time only" we ha+e great prices on all your office furniture needs# Come see our huge selection of styles#
All 9rices 2educed Task Chairs
Mana!ers+ Chairs
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padded arms for comfort
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strong" aluminum swi+el base
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three traditional colors (black" white" and tan)
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high back for added comfort
collapsible
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polished aluminum base for strength
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E,ecutive Chairs
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•
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luxurious genuine leather" suitable for executi+e offices high back and extra padded seat for relaxation
padded leather or micro suede many classic colors to choose from" including na+y" brown" grey" and tan
Modern Modular -.shaped /ork "tations Must 0o T##*
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polished chrome base for strength and style
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sophisticated colors (i+ory" ebony" burgundy" and walnut)
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desks for office workers" receptionists" and administrati+e assistants modular shel+es for books" office supplies" and photos55enormous capacity mo+able keyboard trays for ease of storage locking drawers for security and pri+acy
-e ha+e many secretarial and receptionist desks in stock (walnut" blond oak" golden oak" and mahogany)# 'here are also a limited number of executi+e wrap5around desks a+ailable (dark walnut" mahogany" and maple)# Call now and sa+e - e will be open from a#m# to p#m# riday" aturday" and unday for this sale# 'he store is still packed with office furniture" so don
According to the ad%ertise&ent, Rile"3s is ha%ing a sale of office furniture !ecause __________.
#A$ the co&an" is closing its downtown store
(B)
Rile"+s wants to bu" a new st"le o! o!!ice !urniture
(C)
some liquid was silled on the o!!ice !urniture
(D)
there are too man" chairs but not enough desks
Thewor d" i t "r ef er st o ________. ( A)t hes t or e' sf ur ni t ur e ( B)apr i c er educ t i on ( C)t h edo wnt o wns t or e ( D)t hest or e' sbi gsal e #ext
C of 16
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Stock: Not a Dream Come True 0enelo#e 1o#e%
Why do we never learn? 0eo#le continue to get hurt financially by not following sim#le investing advice from financial advisors. $ake the case of investing only in stock. $his unfortunate habit goes against the first basic rule of investing2 s#read your risk over many ty#es of investments in order to avoid disaster during economic downturns. $he worst cases are those of ordinary #eo#le who believe that they can research com#anies and #ick a few that are going to do well. Even #rofessional investment managers have trouble #redicting which com#anies will prosper and which will stumble and fall. )nvesting in a few individual com#anies is like gambling. 3ou may get lucky in the short term, but over your lifetime, you will have some big losses. A second stock tra# that individual investors fall into is investing heavily in their own com#anies. &any em#loyees are able to buy stock from their own com#anies at a discount. )nstead of selling some of it to diversify their holdings, they kee# the stock, believing that their com#anies will #ros#er. )n many cases, the com#anies do #oorly and em#loyees lose their jobs and their investments. What can you do to avoid these #roblems? )n a word, diversify/ &ake a variety of investments, like real estate, mutual funds, and bonds. Don"t kee# more than 45 #erce nt of your money invested in your com#any. &utual funds are a #articularly attractive o#tion. $he big advantage of mutual funds is that the managers of the funds buy shares of a large range of com#anies. $his means that if one or two of the com#anies have a bad year, or even go bankru#t, it doesn"t hurt the fund very much. ome mutual funds have a mix of domestic and international stocks and bonds. ome invest in real estate or mortgages. &utual funds are a far less risky o#tion than investing in individual stocks or in your com#any"s stock. $he #rofessional fund managers are more aware of market conditions and can react 6uickly to changing economic situations than individual investors. Diversifying can save you a lot of agony down the road. (hat would !e another good title for this article+
(A) Choosing a 7inancial Ad$isor (B) 9utual 7unds1 ros and Cons (C) h" ?ou 6hould Bu" ?our Coman"+s 6tock #D$ Di%ersif"ing: a /e" In%est&ent 2trateg"
11 of 16
READING
#ext
Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
(h" should so&eone read this article+
#A$ 0eole who are reared for inter%iews fre>uentl" get ?o!s. (B) &t exlains the two%minute emlo"er resonse. (C) &t makes a erson+s ob quali!ications clearer. (D) &nter$iewers will also read this article.
#ext
14 of 16
)oo5 at the word (hat does the word
(A)
in the &e&o. refer to+
the books a$ailable on the market !or inter$iewing techniques
#$ helful tis when sea5ing to otential e&lo"ers (C)
the eole who conduct the inter$iew
(D) a ort!olio o! work done when going !or an inter$iew
1= of 16
READING
#ext
Directions: Read the document below. Then read the question. Click A, B, C, or D to select the best answer. Click on the arrow button to go to the next question.
(hat is the urose of this chart+
(A) to gi$e ercentages o! sta!! attending training sessions (B) to list in!ormation about the di!!erent t"es o! training and de$eloment (C) to train and de$elo new emlo"ees #D$ to show which ele&ents of training and de%elo&ent are the &ost effecti%e
18 of 16
#ext
(hat should e&lo"ees do in order to ensure the &ost success+
#A$ test new s5ills at wor5 (B) test new skills during the training session (C) test new skills !i$e times or more (D) test new skills when required b" management
16 of 16
#ext
July 34, 5666 7i, Mom8 Greetin!s #rom 9orea8 :ow8 9orea is suh an ama*in! "lae8 +he ity o# Seoul is really interestin!, and 'm ha.in! a !reat time8 Yesterday, .isited 9yun! 0ok -alae and a wonder#ul nei!hborhood alled nsadon! +here are many art !alleries in this nei!hborhood, and sho"s that sell traditional handmade ra#ts bou!ht you a "resent in nsadon! think you will like it .ery muh, but 'm not !oin! to tell you what it is now, ;9< want to sur"rise you8 went am"in! with some #riends in Sorak =ational -ark #or three days last week +omorrow, we are !oin! to lea.e Seoul and !o to an island alled /he>u?? e.eryone here says it's 9orea's 7awaii 'm !oin! to !o swimmin! #irst thin!8 8 )isten, Mom, 'm #lyin! bak into San Franiso on the @th at 4266 in the a#ternoon /an you "ik me u" at the air"ort< 'll all you when !et to /he>u )o.e, =any
(here is Nanc" now+ #A$ in 6eoul #$ in &nsadong #$ in 6orak #ational ark #D$ in Cheu &sland
ostcard. (hich sentence !elow &eans the sa&e thing as + #A$ & can+t go swimming. #$ &+m not waiting to go swimming. #$ &+m excited to go swimming. #D$ &+m lanning to go swimming.
Thank "ou !or the telehone message about the meeting "ou had last week with the See Comuter Coman". lease !ax a co" o! the notes "ou took during this meeting to m" o!!ice. &+d like to read them be!ore our marketing strateg" meeting tomorrow. will reall" hel me to understand the roblems the coman" is ha$ing with marketing. Don+t worr" about how the" look> & can usuall" read an"thing "ou write. & look !orward to working with "ou on new wa"s to market the See Comuter Coman"+s roducts.
ow does George 5now that 2u@anne had a &eeting with Jee o&uter o&an"+ #A$ *e was at the meeting. #$ *e recei$ed a !ax. #$ *e called 6uanne. #D$ 6uanne called him.
)oo5 at the word in the &e&o. (hich words or hrases &ean the sa&e thing as + #A$ 6uanne and eorge #$ the notes !rom the meeting #$ the eole at the comuter coman" #D$ the telehone messages
The Claims Di$ision has been mo$ed to our new location in Connecticut. This mo$e ga$e us the chance to achie$e the required reduction in ersonnel. e ha$e cut back the sta!! !rom :; to emlo"ees. e were able to meet the reduction goals due to the !act that two emlo"ees retired, since the" were at the legal retirement age o! 34. 7urthermore, two more emlo"ees chose to take earl" retirement at ;4 and ;; when we o!!ered a good !inancial incenti$e. This monetar" encouragement was equal to two "ears o! their annual salar". 8! the remaining three, one worker took a "ear%long lea$e to ha$e a bab", another le!t the coman" to return to uni$ersit", and the third was !ired !or sharing coman" secrets. #one o! t hese workers will be relaced. There!ore, & am ha" to reort that, with $er" !ew roblems and $er" little !inancial loss, we ha$e met our reduction goals in the Claims Di$ision. #ext month, we will be working to meet new reduction goals in the 9arketing Di$ision as lanned mo$e to the Connecticut location.
(hat is the &ain urose of this reort+ #A$ to reort that some workers are lea$ing the coman" #$ to reort that man" older emlo"ees ha$e retired #$ to reort that there has !een a cut!ac5 in the nu&!er of wor5ers #D$ to reort that there has been a change o! coman" location
)oo5 at the word in the reort. (ho or what does refer to+ #A$ the Claims Di$ision in the Connecticut o!!ice #$ goals !or reducing the number o! emlo"ees #$ the 9arketing Di$ision
makes its
#D$ the lans !or mo$ing to the Connecticut o!!ice
Percentages For Success In Staff Training and Development The !ollowing summaries a $ariet" o! studies about the robabilit" o! success !or di!!erent t"es o! sta!! training and de$eloment acti$ities. The chart is based on what elements are included in the training session. 6uccess means that, a!ter the training session, the sta!! erson actuall" uses the training as art o! hisMher ob, with a high degree o! skill.
Ele&ent f Training and De%elo&ent xcellent resentation (seech, lecture, !ilm, etc.) 7i$e or more demonstrations b" resenters articiants tr" out what was taught%% hands%on in$ol$ement during the session 6imulations%%articiants act out make% belie$e work situations with immediate !eedback articiants tr" out new skills on the obN cooerate in !eedback sessions, suort grous, Feer coachingF
(hat is the urose of this chart+ #A$ to gi$e ercentages o! sta!! attending training sessions #$ to list in!ormation about the di!!erent t"es o! training and de$eloment #$ to train and de$elo new emlo"ees #D$ to show which elements o! training and de$eloment are the most e!!ecti$e
(hat should e&lo"ees do in order to ensure the &ost success+ #A$ test new s5ills at wor5 #$ test new skills during the training session #$ test new skills !i$e times or more #D$ test new skills when required b" management
0ercent of Grou )i5el" To e 2uccessful 4%:4@
:4@
:4%/4@
;4@
04%:44@
Can "ou think o! a better lace to ha$e a con!erence- ?our emlo"ees can let their imaginations sail awa" on the blue waters, clean b eaches, and so!t winds. e will take secial care o! them !rom the time our shuttle bus icks them u at the airort to the da" we send them home. &n addition to the natural beaut" and relaxing en$ironment, our modern con!erence !acilities ro$ide our guests with imortant equiment and ser$ices. include multi%s"stem JCRs, mo$ie roectors, comuter resentation modules, electronic coier screens, excellent sound s"stems, and telecon!erencing ser$ices. *otel emlo"ees are a$ailable to hel maintain and oerate these s"stems at no extra charge.
ach room at our be ach!ront hotel gi$es "our emlo"ees a $iew o! the ocean. ach is equied with comuter desks and modem connections. The hotel is a !i$e%minute dri$e !rom the man" shoing areas in do wntown =ihei. hen the work is !inished, "our emlo"ees can relax at one o! our six restaurants, !our bars, or our !amous *ana *ula #ightclub located inside the hotel. This is the er!ect lace t o work and la".
(hich ite& !elow is NT offered at the Ro"al )uau Resort+ #A$ rooms with a beauti!ul ocean $iew #$ a well%known nightclub #$ airort ick%u ser$ice #D$ a %ariet" of laces to sho
)oo5 at the word in the ad%ertise&ent. (hat does
refer to+
#A$ the con!erence #$ the beaut" o! 9aui, a calm en$ironment, and additional rooms #$ i&ortant e>ui&ent and ser%ices #D$ extra room ser$ice o!!ered b" hotel
emlo"ees
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onfidential: Interi& -irstKuarter ar5eting Reort As announced last week, the !irst quarter re$enues !or Boostuik did not meet exectations. *owe$er, e$en though the initial reactions o! consumers ha$e not been as ositi$e as we might ha$e wished, we will soon be able to caitalie on the endorsement o! our energ"M$itamin drink b" three u%and%coming athletes%%a !emale tennis la"er, a male c"clist, and a male soccer star%%who will be !eatured in our ad$ertising. (#ote1 Their names cannot be released until contract negotiations ha$e been o!!iciall" concluded.) The tennis la"er is articularl" charismatic and well%resected in our target market. Although the older%adult market is saturated with diet sulements, this camaign should enable us to reach a $ast "ounger audience using her distincti$e image. *er $alue as a status s"mbol has increased because o! her success in se$eral international cometitions o$er the ast "ear. 6e$eral recent inquiries and orders !rom wholesale distributors suggest that second% quarter sales will be stronger. e should tr" to maintain that momentum through the third quarter, using tele$ision ad$ertisements at maor sorting e$ents. The !itness industr" is both booming and highl" cometiti$e at this time, so we must brainstorm some creati$e aroaches !or growing market share. The marketing team brainstormed se$eral strategies this morning and came u with !our recommendations1 :. All three athletes should wear our coman" logo on their clothing and consume Boostuik ublicl" at sorting e$ents. /. The athletes+ li!e stories and latest accomlishments should be !eatured on our eb site. 5. The athletes+ ictures should be rominentl" disla"ed on all our ackaging. . e should take out !ull%age ads in the leading tennis, soccer, and c"cling magaines. *ighlighting the bene!its o! Boostuik !or these articular sorts enthusiasts should hel us gain wider name recognition. 8ur rimar" marketing goal is to raise the $isibilit" o! Boostuik in the !itness industr". 7or this reason, we suggest adding a !ourth athlete, ossibl" a !emale g"mnast, to our grou o! celebrit" endorsements. e should hold o!! on selecting a g"mnast, howe$er, until a!ter the annual world cometition this summer. This will allow us to select a "oung athlete with star aeal. 7or the long term, it would also be $er" hel!ul i! Boostuik could become an o!!icial sonsor o! the 8l"mic ames. &mlementation o! this marketing strateg" will greatl" raise our ro!ile in the energ"M$itamin drink market and will lead to increased sales later this "ear