Optitex Licensing Guideq

Optitex Licensing Guide

Table of Contents Overview ....................................................................................................................................................... 4 Hardware License Keys ................................................................................................................................. 4 SafeNet USB Hardware Key Types used by Optitex Opt itex Applications .......... .................... .................... .................... ................... ................. ............ .... 4 Regular Key ........................................................................................................................................... 4 Network Key .......................................................................................................................................... 5 Time Limited Key ................................................................................................................................... 5 Nest ++ 2 Key ........................................................................................................................................ 6 Getting Started with a New License .............................................................................................................. 7 Basic License Validation Process ............................................................................................................... 7 Optitex License Manager .......................................................................................................................... 7 Opening the License Manager .............................................................................................................. 9 License Activation Overview ......................................................................................................................... 9 Before Starting the Activation ................................................................................................................ 10 What to do when the license key light is not on ................................................................................ 11 Installing the Sentinel HASP Runtime Environment ........................................................................... 11 Workstation License Activation .............................................................................................................. 11 Workstation Online License Activation ............................................................................................... 11 Workstation Offline License Activation .............................................................................................. 13 Network Key Activation .......................................................................................................................... 16 Activating the Network License Key Online ........................................................................................ 17 Network License Key Offline Activation .............................................................................................. 19 The Network License Environment ............................................................................................................. 20 The License Server .................................................................................................................................. 21 The License Clients .................................................................................................................................. 21 Managing and Controlling Your Licenses ................................................................................................ 21 Accessing the Sentinel Admin Control Center (ACC) .......................................................................... 22 Pointing Clients Directly to the Server ................................................................................................ 23 Applying One Client’s Settings to Multiple Clients ............................................................................. 23

Proprietary information of Optitex ©2013

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Updating/Upgrading Existing Licenses ........................................................................................................ 24 When is a new activation required? ....................................................................................................... 24 Contacting Optitex with License Requests ............................................................................................. 24 Time Limited License Issues .................................................................................................................... 24 Expiration Notification ........................................................................................................................ 24 Checking the Remaining License Time ................................................................................................ 25 Renewing Time Limited Licenses ........................................................................................................ 26 Troubleshooting and Error Messages ......................................................................................................... 26 Problem: Hasp Plug Failure. ................................................................................................................ 26 Problem: Error code 2 - failed reading the license. ............................................................................ 27 Problem: Error code 3 - failed reading the license. ............................................................................ 28 Problem: Error code 4 - failed installing the license. .......................................................................... 28 Problem: Error code 5 - failed reading the license. ............................................................................ 29 Problem: Error code 7 - Failed installing the license. ......................................................................... 29 Problem: Cannot access the Optitex license server. ........................................................................... 30 Problem: The number of permitted activations has been exceeded. ................................................ 30 Nest ++ 2 Licensing ..................................................................................................................................... 31 Verifying your Nest ++ 2 Key Requirements ........................................................................................... 31 Viewing your Nest ++ 2 License Key Number ......................................................................................... 31 Renewing an Expired Nest ++ 2 License Key ........................................................................................... 32 Running the Renewal Utility ............................................................................................................... 32 The Nest ++ 2 License Key Sentinel Monitor .......................................................................................... 34 Opening the Sentinel Monitor ............................................................................................................ 34 Frequently Asked Questions ....................................................................................................................... 35 General License Related Questions ........................................................................................................ 35 Nest ++ 2 Related Questions ................................................................................................................... 36 Time-Limited Key Related Questions ...................................................................................................... 36 Network Key Related Questions ............................................................................................................. 36


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Overview This document describes the Optitex license protection system. It includes all licensing processes and issues, as well as best practices, troubleshooting and frequently asked questions. Here are the basics: Optitex software applications and modules are protected by SafeNet hardware keys. The Hardware keys require activation to be validated. The activation generates a unique license file. The hardware key, together with the activation file, allows the use of the software, based on the purchased modules.

Hardware License Keys SafeNet USB Hardware Key Types used by Optitex Applications The following types of hardware keys are used by Optitex applications: 1. Regular key 2. Time limited key 3. Network 4. Nest ++ 2 key

Regular Key 

The regular key is the most commonly used key.

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Its color is Purple.

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It allows all users of one computer the use of the software.

Regular Key Image

Regular Key


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Network Key 

The network key provides a predefined number of licenses to workstations via the network.

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The network key looks like the regular key but is colored red.

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It is installed on a computer which functions as the license server.

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The maximum number of licenses it can provide is indicated on it. 

The actual number of licenses is the number of licenses purchased.

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A network license can be used by any workstation within network access to the license server, providing the number of licenses used concurrently has not reached the limit.

Network Key Image

Network Key

For more information, see The network license environment

Time Limited Key 

The time limited key expires after a defined period of time.

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The time limited key has a longer shape than the above types.

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Its color is black.

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An expired time limited key can be renewed.


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Time Limited Key Image

Time Limited key

For more information, see Time limited license issues

Nest ++ 2 Key 

This key is required for the Nest ++ 2 Module.

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It cannot be used on its own. It must be used alongside one of the above keys.

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Its shape is different than the above keys and its color is black.

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The same key can be: 

Permanent

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Time limited, it expires after a period of time and can be renewed

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Network

Nest ++ 2 Key Image

Nest ++ 2 Key


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For more information, see Nest ++ 2 licensing

Getting Started with a New License The following section describes how to proceed once you have received a new license key. If you are interested in updating or upgrading an existing license, see Updating/upgrading existing licenses.

Basic License Validation Process The following steps should be followed to validate a license so you can run the software. These steps refer to regular and time limited keys. 1. Install Optitex applications. 2. Insert the license key into the computer. Windows identifies the new hardware and installs the drivers automatically. If your key is not identified, see What to do in case the key is not identified?. 3. Activate your license key. 4. The software is ready to use.

Optitex License Manager The Optitex License Manager utility is used for several license related activities: To view your license number:

To view your license status: a) Not activated (Empty without information)


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b) Activated (Version number indicated and information displayed)

To view your license information: a) Optitex version b) License key number c) Licensed modules To activate regular, time limited & network keys. To request a license when online activation is not possible/blocked. To install a license when online activation is not possible/blocked.

Note: The license manager cannot be used for the Nest ++ 2 key


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Opening the License Manager The following procedure describes how to open and access the License Manager. To open the License Manager: 

On the windows start menu go to Programs > [Optitex12] > Utilities > LicenseManager (where [Optitex12] is the start menu folder of the Optitex applications. The License Manager opens.

Notes: The information displayed in the license manager as w ell as the available buttons depend on: 

Your license key type.

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Your licensed modules.

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Your activation status.

For a network license, the license manager can be installed on its ow n without the full package. This is useful when the license server does not need Optitex applications installed.

License Activation Overview Licenses have to be activated in order to use the software. The activation can be done directly via t he internet using the license manager. The activation process uses the Windows System Information as a computer unique ID. Following the activation, you can view your license information in the License Manager including: 

License key number

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Version number

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Allowed modules

This process should be done with the following keys: 1. Regular 2. Time limited 3. Network


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Related Links 

Optitex License manager

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Before starting the activation

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Workstation license activation

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Activation of a network key

Before Starting the Activation Before starting with the activation of your key, please verify: 1. The Optitex Installation has completed successfully. 2. The USB license key is inserted in the local machine and its light is on. After inserting the License key in one of the available USB ports on your machine, wait for windows to install the drivers for the key. This is done automatically and normally takes less than a minute. The process is completed once the light of the license key is on. Usually there is also a notification from Windows, if you click the icon on the taskbar. Notification while installing:

Notification when installation is complete:


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What to do when the license key light is not on In rare cases, Windows does not recognize and/or install the license key drivers automatically. If this happens, the hardware key light does not turn on and sometimes a message appears saying it failed to install.

Note: Sometimes switching USB ports may be required to invoke the driver installation. If this does not help, in most cases, a manual installation of the drivers will do the trick.

Installing the Sentinel HASP Runtime Environment To install the hardware key manually: 1. Download: http://sentinelcustomer.safenet-inc.com/DownloadNotice.aspx?dID=8589947119 2. Accept the agreement. 3. Save the file to a location you can easily find (e.g. Your desktop). 4. Extract the downloaded zip file. 5. Run the HASPUserSetup.exe file. The Sentinel HASP run time environment is installed. The light of the key should be on now.

Workstation License Activation The fastest and easiest way to activate your license key is via online activation. Use the License Manager to activate your license key.

Related Link: Network key activation

Workstation Online License Activation To use the online activation to activate your workstation key: 1. On the windows Start menu go to Programs > Optitex[version #]> Utilities > LicenseManager. The License Manager opens. Your license key number should be indicated as follows:


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2. On the bottom right, click the Online Activation button.

A message appears:

3. Click OK to proceed. A confirmation message appears:


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4. Click OK. The License Manager now displays the licensed version as well as the modules included:

Note: An activation is valid for the current computer only.

Workstation Offline License Activation When online activation is not possible or blocked by your network, there is an alternative. You can generate a request file, get a license file and install it. Make sure you read Before starting with the activation prior to the activation. 1. Open the License Manager. 2. At the bottom of the dialog, under License, click Generate Request.


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The Generate license request dialog opens:

3. Browse for a folder and save the file (in a location you can easily find, e.g. Your desktop). 4. Go to this website: http://chava.optitex.com/LicenseWebApp/Default.aspx.


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5. Proceed with step 3 on the web page to select the previously generated *.req file. 6. Proceed with step 4 on the web page to upload the file. After a short while, the Save As dialog opens. 7. Save the returned license file (*.lis) in a location you can easily find (e.g. Your desktop). 8. Go back to the License Manager to install the license file. 9. Under License at the bottom, click Install License.


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The Install license dialog opens. 10. Browse for and select the saved *lis file and click Open. The license is installed and the license manager now displays the licensed version as well as the modules included.

Notes: 

When there is no access to the above web page, or if this process is unsuccessful, send the generated request file to Optitex by mail (Worldwide: [email protected], USA: [email protected]). You will receive a license file in return which you can save and install as described above from step 8 onward.

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The web page used in this process cannot be used for network keys!

Network Key Activation You can activate a network key online, or if you have internet problems or restrictions, you can active offline as well.


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Activating the Network License Key Online The activation of the network key is slightly different than a workstation key. 

It must be done locally on the computer functioning as a license server.

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In addition to the License Manager, it requires another utility to generate an activation request file: the HASP RUS utility.

Make sure you read Before starting with the activation before activating. To activate your network key: 1. On the windows start menu go to Programs > Optitex[Version #] > Utilities > OptitexHaspRUS. The Sentinel Hasp RUS dialog opens:

2. On the bottom left, click the Collect Information button. The Save Key Status As dialog opens. a) Browse for a folder to save the key information file (*.c2v). Make sure you know where to find the saved file b) Enter the file name. Any name will do, but it is recommended to include the key number. c) Click the Save button.


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The c2v file is saved. 3. Open the License Manager. 4. On the bottom right, click the Online Activation button. The following message appears:

5. Click OK to proceed. The c2v file dialog opens:

6. Select the c2v file created in step 2 above, and click Open. 7. After a short while, the confirmation message appears:


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8. Click OK. The license manager now displays the licensed version as well as the modules included:

Note: Delete the c2v file after use. Reusing old c2v files may invalidate your license key.

Network License Key Offline Activation When online activation is not possible or blocked by your network, there is an alternative. Make sure you read the Before starting with the activation section before activating. To activate your network key manually: 1. Complete the first two steps of the Network license key online activation. 2. Send the resulting c2v file by email, Worldwide: [email protected], USA: [email protected]. You will receive a reply with a corresponding license v2c file.


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3. Save the received v2c file in a location you can find (e.g. Your desktop). 4. Go back to the License Manager to install the license file. 5. Under License at the bottom, click Install License.

The Install license dialog opens. 6. Browse for and select the saved v2c file and click Open. The license is installed and the license manager now displays the licensed version as well as the modules included.

The Network License Environment The network license environment consists of the license server, and the license clients. The license server is the computer where the network license key is installed. The license clients receive the license via the network from the license server based on the number of available concurrent licenses. If the number of concurrent clients exceeds the capacity of the license server, licenses will only be supplied up to the limit. Additional clients will have to wait until previous clients will release their licenses. Related Links 

The license Server

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The license clients

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Managing and controlling your licenses


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The License Server 

The license server is the computer available on the network, on which the network license key is installed.

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This computer distributes the licenses concurrently to the clients via the network, listening to the default port: 1947.

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The server can provide licenses following the license key activation, based on the number of concurrent licenses available on the key.

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The license server minimum Optitex requirements are the Sentinel Runtime environment, the Optitex License Manager and the RUS utility. These are all included in t he Optitex installation package, but if needed can be installed separately (without the full package) on the server. 

It is also possible to prepare the network license key on a different machine (e.g. one of the workstations), follow the license activation then plug it into the server. An activated network key can be moved to another computer without an additional activation.

The License Clients 

The clients need to have the Optitex software package installed.

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The clients get their licenses automatically as long as they are exposed to the license server via the network.

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In case the clients have a problem getting the license, because of subnets layout or for any other reason, they can be configured to access the server directly.

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The client gets an available license form the server. If all licenses are in use, the client will have to wait until a license is released.

Managing and Controlling Your Licenses The Safenet sentinel runtime environment provides a web based interface to monitor, control and configure your licenses: The Sentinel Admin Control Center (ACC). This is installed by the Optitex package but can also be installed on its own. Using this interface you can: 

Verify the health of the license key windows installation.

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Configure network license server and clients.

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Monitor access and use of products, features and sessions.

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End unneeded sessions.

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And more…

For example, a commonly used practice is pointing the clients directly to the server’s IP address


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Accessing the Sentinel Admin Control Center (ACC) The Sentinel Admin Control Center (ACC) can be accessed on the server or on the client. It can also be accessed remotely if configured to allow it on a computer with the sentinel runtime environment.

For more information, see http://localhost:1947/_int_/ACC_help_config_basic.html The default communication port of the ACC is port 1947. Unless configured differently, use this port number to access the ACC. To open the ACC: 1. Using any web browser, go to the URL: http://localhost:1947. The ACC for the local machine opens:

2. Select an option from the menu on the left to view/configure/ monitor your licenses. 3. More information can be found under Help.


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Pointing Clients Directly to the Server Whenever clients are experiencing difficulty reaching the license server, because of subnets layout or any other reason, it is recommended to point the licensing clients directly to the server. To designate a specific server: 1. On the client open the ACC. 2. From the Options menu, select Configuration. 3. On the Configuration for Sentinel License Manager on [Computer_name] page, select the Access to

Remote License Managers tab. 4. Uncheck the Broadcast Search for Remote Licenses checkbox. 5. Check the Aggressive Search for Remote Licenses checkbox. 6. In the Specify Search Parameters box, enter the server computer name or IP address. 

If more than one server is available put each in a separate line.

Applying One Client’s Settings to Multiple Clients With a large scale network licensing environment, it may be easier to configure one client successfully first and then apply the same to all clients in a quick way. This is done by using the hasplm.ini file. You can copy it from the previously configured client and replace the existing file for other clients. To use the hasplm.ini to configure multiple clients: 1. On the successfully configured client go to: C:\Program Files [or Program Files (x86)]\Common Files\Aladdin Shared\HASP 2. In this folder copy the hasplm.ini file. 3. Replace this file in all clients using the same configuration.


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Note: A real time indication of the location of the hasplm.ini file can be found in the ACC Configuration page. You will find the path at the bottom of the page.

Updating/Upgrading Existing Licenses Existing licenses may be updated with: 

Additional modules purchased.

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Upgrades to newer versions.

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Extensions when time limit has run out.

All these actions are applied by r eactivating the key, following an authorization from Optitex.

When is a new activation required? A new activation will be required when: 1. Moving the license key to another computer 2. Installing a new Optitex version 3. Purchasing additional modules 4. Renewing time limited license keys 5. Installing/reinstalling Windows

Contacting Optitex with License Requests If you need activation for any of the above reasons, send a message with your requirements and with your license key number to, Worldwide: [email protected], USA: [email protected].

Time Limited License Issues Expiration notification, remaining days count and time limit r enewal.

Expiration Notification With time limited license keys, a notification starts appearing 6 days prior to the expiration date. This notification shows up every time you start the software, indicating the number of remaining days.


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When you start seeing these messages, contact Optitex (Worldwide: [email protected], USA: [email protected]) and ask to extend the limit.

Checking the Remaining License Time You can check how many days are left until the license expiration, at any time, via the help menu. To check the “Plug Protection” to view the number of remaining days: 1. From the main menu, go to Help > Check Plug Protection:

A message pops up listing the remaining days:

2. Click OK. The License Manager opens displaying the license information.

Note: When following this procedure with non-time limited keys, the license manager is displayed directly.


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Renewing Time Limited Licenses Time limited keys can be renewed after being authorized by Optitex. If your license is about to expire, ask Optitex to extend it. To extend your time limit: 1. Send an extension request with your license key number to, Worldwide: [email protected], USA: [email protected]. 2. Wait for a confirmation from Optitex. 3. Reactivate your key. 4. Check your extended time limit.

Troubleshooting and Error Messages The following section describes license related errors and issues you may encounter and what to do to solve them.

Problem: Hasp Plug Failure.

This message appears when the system cannot connect to a license key. This can be caused for many different reasons.

Possible causes and solutions: Missing Local Key 1. The Key is not inserted 

Insert your key into one of the USB ports and wait for the light to turn on.

2. The key is inserted but its light is not on 

Follow the steps in: What to do when the license key light is not on?


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3. User permissions prevent access to the USB ports 

Allow access to the ports

Missing Network Key 1. The key is not inserted in the server or the server is turned off. a) Verify that the server is turned on and connected to the network. b) Verify key status on the server: Apply the same steps as with local key above. 2. The client is not exposed to the server on the network. c) Verify the client network connectivity status. d) Point the client directly to the server if needed.

Problem: Error code 2 - failed reading the license.

This error is caused when the license file created in the previous activation is not available

Possible causes and solutions: 1. The license file was removed or deleted 

Reactivate your key.

2. Reactivation failed 

Reactivate your key Online or Offline


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This error mostly happens with manual offline activations.

Possible causes and solutions: 1. The downloaded/emailed license file is corrupted. 2. Received license file was modified by antivirus/firewall/virus. 

Request a zipped license file. This should protect the file.

Problem: Error code 4 - failed installing the license.

Possible causes and solutions: 1. The computer hardware unique information could not be collected. This can happen when the

Windows System information is not available. 

Verify that your system information is available before the activation by running msinfo32.exe

2. The request used to generate the license was produced on a different computer. 

Repeat the activation process from the current computer.


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Possible causes and solutions: 1. This error is caused by a mismatch between the license key and the license file. For example, when a different key was previously activated on the computer. 

Activate your license key to generate a matching license file.

2. The current key has never been activated. 

Activate your key.

Problem: Error code 7 - Failed installing the license.

This error is caused by lack of user permissions to install the license file. Installing the license requires administrative permissions.

Solution: Log on as administrator to activate your license. Following the activation, the license will be available to all users on the computer.


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Problem: Cannot access the Optitex license server.

This error is caused when the Optitex activation server is inaccessible. This can happen for a number of reasons.

Possible causes and solutions: 1. The computer is disconnected from the internet a) Connect the computer to the internet, or create a request file and send it to Optitex from another computer. 2. The firewall security policy is blocking the traffic a) Activate the key offline 3. The Optitex Server is down. a) Verify this with Optitex and wait, or create a request file and send it to Optitex

Problem: The number of permitted activations has been exceeded.

You have used all the allowed activations. This happens when activating the license key too many times.

Solution: Ask Optitex to allow you an additional activation.


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Nest ++ 2 Licensing This section describes all actions and work procedures that are required with Nest ++ 2 licensing. Nest ++ 2 licenses require different setup and activation t han regular licenses: 

Requires an additional license key alongside the current Optitex key.

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Uses a different license utility and not t he regular License Manager.

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Nest ++ 2 license keys can be permanent, time limited or network.

Related Links 

Verifying your nest ++ 2 key requirements

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Checking your nest ++ 2 license key number

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Renewing an expired nest ++ 2 license key

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The Nest ++ 2 license key Sentinel Monitor

Verifying your Nest ++ 2 Key Requirements Before using Nest ++ 2, please verify: 1. The Optitex Installation has completed successfully. 2. The Optitex license is activated and running (check license manager). 3. The Optitex nesting pack Installation has completed successfully. 

The nesting pack version should match the Optitex version.

4. The USB license key is inserted in the local machine and its light is on.

Note: After inserting the License key in one of the available USB ports on your machine, wait for windows to install the drivers for the key. This is done automatically and normally takes less than a minute. The process is complete when the light of the license key is on. Usually there is also a notification from Windows if you click the icon on the taskbar.

If the Nest ++2 key light is not on do the following: 1. Try to switch the USB port. 2. If step 1 above doesn’t help, reinstall the nesting pack and make sure to allow installing the nest ++2 key Sentinel drivers during the process.

Viewing your Nest ++ 2 License Key Number Whenever approaching support regarding your Nest ++ 2 key, or when needed, make sure you provide two serial numbers.


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To check your license numbers: 1. Run C:\Program Files (x86)\OptiTex [#]\App\AutoNesterLM.exe. The AutoNesterLM dialog opens:

2. Click the Show License Status button. The Nest ++ 2 Info dialog opens:

3. The numbers to note are: a) Dongle serial number b) Unique serial number

Renewing an Expired Nest ++ 2 License Key If your Nest ++ 2 time limited key has expired, you will be notified in advance so you can renew it. You need to generate a code and send it to Optitex. You will then receive a renewal code from Optitex.

Running the Renewal Utility To generate the code to send to Optitex: 1. Run C:\Program Files (x86)\OptiTex [#]\App\AutoNesterLM.exe. The AutoNesterLM dialog opens.


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2. To verify that your hardware key is installed and recognized, click the Show License Status button. The Nest ++ 2 Info dialog opens:

3. Click the Get Code button. A code is generated 4. Copy the code and send it to, Worldwide: [email protected], USA: [email protected]. 5. After a while, a response code will be sent to from Optitex. 6. Copy and paste the response code in the Enter Update Code field. 7. Click the Enter Update Code button. Your license is ready for use.

Note: Use Get Code once. Using it repeatedly will invalidate the key.


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The Nest ++ 2 License Key Sentinel Monitor The Sentinel Monitor can be used to verify the Nest ++ 2 license key health on the system. Use it to verify that the key is intact system wise, not related to Optitex.

Opening the Sentinel Monitor To open the Sentinel Monitor: 

Using any web browser, go to the URL: http://localhost:6002/. The Sentinel Monitor opens, listing Sentinel keys:


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Frequently Asked Questions The following section provides answers to the most frequently asked questions and issues you may encounter.

General License Related Questions Q: What are the different license keys used by Optitex? A: There are four different types of keys: 

Regular key

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Time limited key

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Network

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Nest ++ 2 key

Q: What should I do when the license key light is not on? A: You may have to install the Sentinel HASP runtime environment if your key is not recognized by Windows. For more information, see Installing the Sentinel HASP runtime environment.

Q: How can I check my license key number? A: You can use the Optitex License Manager to check your license number. If you are using a Nest ++2 license key, see checking your nest ++ 2 license key number.

Q: Can I run older versions alongside the latest version? A: Yes, when using a regular license. Each Optitex new version is installed on its own leaving older versions intact. A license activated to the latest version, also allows the use of earlier versions. This facilitates the migration to new versions and allows a transition time with the old version intact. Older versions should be uninstalled when not needed anymore.

Note: With SRM Network keys, versions older than 11.3 cannot run. Q: I have more than one key, how can I check which modules are available on the current key? A: Open the License Manager. All available modules are listed.

Q: I have purchased additional modules. Why aren’t the checkboxes selected in the License Manager? A: Your license must be updated by repeating the activation process. See, Activating a License Key.

Q: I just received my new key and the license manager shows the number 65535, instead of the number on the stick. How come? A: This indicates that the key was not initialized properly. Generate and send a request file and you will receive a license file in return.


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Q: I have just upgraded to a new version, why does it say the license is not compatible? A: Your license key needs to be aligned with the new version. Request Optitex to allow this and following the confirmation, reactivate your key.

Q: How can I activate my key if I do not have an internet connection, or if I have a strict firewall? A: You can activate your key offline. See: Workstation offline license activation, or Network license key offline activation.

Q: Can I use my key on my office computer, my home computer and a laptop for traveling? A: Yes, you can use your key on other machines but you must activate the key on each of the required machines first.

Nest ++ 2 Related Questions Q: Can I move my Nest ++ 2 key to another machine? A: Yes, a valid Nest ++ 2 key can be transferred to another machine, providing the Nest ++ 2 prerequisites exist on that machine

Q: My Nest ++ 2 license is ok in AutoNesterLM, but I am still getting Nest ++ 2 license related errors, what can it be? A: Check the Nest ++ 2 license key Sentinel Monitor . Look carefully at the listed keys. If your key is not showing in the list, there may be another sentinel key conflicting (e.g. Non Optitex Sentinel key).

Q: Why is Nest ++2 grayed out ? A: You need to have a Nest ++2 key in addition to the Optitex key. For m ore information on nest ++ 2 see, Nest ++2 licensing.

Time-Limited Key Related Questions Q: Why do I have a message that says the key will expire in several days? A: You have a time limited key, please contact Optitex and request an extension

Q: Why do I need to reactivate my key every 30/90 days? A: Time limited keys are set to expire after a predefined period of time. For more information, see Time Limited Keys.

Network Key Related Questions Q: How can I check which computers are using my network key? A: Use the Sentinel Admin Control Center (ACC).


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Q: Can I move my network key to another server once it is installed and what do I need to do? A: An activated network key can be moved to another computer without a new activation. The new computer must have the Sentinel runtime environment installed. If the license clients were configured to connect to a different machine, they need to address the new license server now.

Q: What do I do if there are no floating licenses available, but no one has the program open? A: Check to make sure that no one has a pr ogram minimized or hidden. Use the Sentinel Admin Control Center (ACC) to check which clients are using t he license. The administrator may close selected sessions using the ACC.


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Optitex Licensing Guideq

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