Information The PC Attendant Console for HiPath 2000/3000/5000 systems
optiClient Attendant V8 optiClient Attendant is the PC attendant console for the HiPath 2000/3000/5000 IP communication platforms. It can be connected to the HiPath 2000, 3800, 35xx, 33xx and 5000CS models. Depending on the model, up to 6 optiClient Attendants can be connected to each HiPath system. www.siemens.com/enterprise
All the functions of an a ttendant telephone telephone are simulated on the graphical user interface of the PC monitor. The main functions of the optiClient Attendant are: ●
New and user-friendly operating interface – Clearly Clearly struct structured ured,, conveni convenient ent and and intuitive to use – User profiles, profiles, activat activated ed on login
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Optimum information quality for callers – Querying Querying of of freely-d freely-define efined d group group statuses – Access Access to to public public appoint appointments ments calencalendars – Exten Extended ded BLF fun funct ction ionss – New telephon telephone e book book functions functions – Aid to findin finding g the the right right call call partner partner (history call)
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Frequently-used functions in the foreground
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Reduction in number of software components and dependencies
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Optimization of workflows
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Customers can add their own company logos
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Higher reliability
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Uniform connection variants
Optional: ●
optiClient BLF V1 as a separate PC application
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Central functions in HiPath 2000/3000/ 5000 networks
optiClient Attendant Attendant supports the Microsoft operating systems Windows® 2000, XP and Vista Business in the IP connection variant with optiPoint 410 and 420. Parallel operation with other Microsoft Office applications is possible. This means the PC can be utilized cost-effectively cost-effectively even if call processing represents only part of the workstation’s overall functional scope.
Important functions Operating functionality on the PC monitor
Parallel operation with other Windows applications
The functionality of an attendant telephone is clearly presented on a graphical user interface on the PC monitor. Operations Operations can be performed using either the PC keyboard or mouse buttons. The busy fields can be adapted to individual requirements.
Operation of standard office applications (Microsoft Windows Office) in parallel with optiClient Attendant is permitted. When there is a call, the PC attendant console console automatically opens up on the screen and any other running programs move to the background.
Technical data Functional Functional scope
Permitted communication systems
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Display of waiting calls with type, name, and telephone number
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Call status display
Possible software versions of HiPath 2000/ 3000/5000 are:
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Speedy switching of calls
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HiPath 2000 V2
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Speed dialing via busy fields
HiPath 3000/5000 V7
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optiClient BLF V1 (can be ordered in combination with optiClient Attendant V8)
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Individual configuration of the busy fields with directory number or name
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Busy fields for max. 64 network nodes
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Color display of the busy status
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Call toggle, hold, park
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Number redial (last 10 destinations)
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Conference Conference with up to 5 call participants
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Choice of electronic telephone books: system telephone book, Outlook Contacts, internal telephone book, LDAP access
Connection variants ●
Via optiset E control adapter to optiset E
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Via USB interface to optiPoint 500/600 telephones
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Via TCP/IP to optiPoint 410 and 420
PC requirements requirements ●
The Pentium IV PC must run one of the supported operating systems
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Min. 256 MB main memory
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Free V.24 interface if connected via optiset E control adapter
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USB1.1 interface for connection to optiPoint 500/600 telephones
Charge logging and interrogation for certain calls (not for US)
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TCP/IP-compliant TCP/IP-compliant network card for IP connection
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Night service
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Free V.24 interface for connecting a Braille line
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Online help
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Monitor: VGA 1024 x 768 pixels
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Supplementary Supplementary functions such as busy override, callback, broadcast intercom calls, speaker call, caller list, statistics
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Menu-prompted Menu-prompted installation
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User interface languages: German, English (USA/UK neutral), French, Italian, Spanish, Por tuguese, Dutch
Operating systems ●
Microsoft Windows 2000, XP via USB and IP, Windows Vista Business via IP only (currently to optiPoint 410 and 420)
Installation/ administration ●
Menu-prompted Menu-prompted installation
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Online help
Scope of delivery ●
CD-ROM with optiClient Attendant software and electronic documentation documentation
Options ●
Headset connectable via acoustic adapter
Licensing Licenses are necessary for optiClient Attendant and optiClient BLF.
optiClient BLF V1 optiClient BLF is a separate PC application and can be added to an existing optiClient Attendant installation. Up to 500 BLF fields can be used for monitoring purposes. BLF fields can be individually configured configured by the customer.
Braille line (not for US) Connecting a Braille line optiClient Attendant Attendant allows a Braille line to be connected for visually impaired persons. The status information of the optiClient Attendant is converted to Braille to allow a visually impaired person to operate an attendant console.
Copyright © Siemens Enterprise Communications GmbH & Co. KG 05/2007 Hofmannstr. 51, D-81359 Munich Reference No.: A31002-G4080-D100-1-7629
www.siemens.com/enterprise
The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. The trademarks used are owned by Siemens Enterprise Communications GmbH & Co. KG or their respective owners.
