Nathan Scott 23205 SE Black Nugget Road, L3, Issaquah, WA, 98029 | 425-6578355 |
[email protected] [email protected]
Objective I am a Systems Engineer/ Systems Administrator with over 10 years in the field who enjoys putting technologies technologies together to creatively deploy cohesive and and efficient IT solutions. I have experience being efficient in high pressure environments and likewise have experience driving projects through IT environments. It is my goal to use this talent to drive the future of services at Microsoft. At Microsoft, I am heavily engaged in contributing to the success of the organization as a whole. I’m a part of the CSS Ambassador Program, the Diversity and Inclusion Group for Washington and I run the Reddit support thread for Microsoft as a company.
Skills & Abilities Azure – VM creation, data store migration, classic to ARM migration of resources, IPv6 adding to ex isting IPv4
infrastructures, infrastructures, load balancers! Azure Active Directory experience. Systems Administration - Windows Servers: 2008, 2012, 2016, Windows 7, 8, 10 and Apple Max OSX installations, security enhancements, enhancements, remote and local support, configuration, maintenance and deployment. Symantec Backup Exec deployment, configuration and creation of regular backup schedules / jobs. NetBackup Enterprise support and deployment. Data Center technologies. Security – Exposure and experience in Systems Administration environments environments – Firewalls, IDS, Security concepts, Exposure to port and vulnerability scanning, PKI infrastructure. Active Directory – Windows Domain Administration - Group policy, multiple site installations, Exchange Exchange integration to existing Forests, cross-forest permissions, boundaries and Federated Services. Networking/Cloud- Firewalls – Palo Alto, Juniper and Cisco, Network Administration, Virtual Network configuration. configuration. Load balancing, Network and Internet protocols. Cloud based Architecture, Back end Azure Experience. DNS. Scripting/Coding- PowerShell scripting, Source code review, can read and understand code. Virtualization – Fluent VMWare VMWare & Hyper-V experience, including including converting converting existing physical physical servers, migrations, migrations, and from scratch configurations. VMWare Horizon / View, including Mirage for coexistent deployments. Microsoft Exchange – 2003, 2007, 2010, 2013, 2016 installations, configurations and maintenance. Large setups with multiple mailbox and client access/hub servers. Exchange Online – Tenant provisioning, synchronization synchronization with Azure Active Directory, mail flow and the transport pipeline (Exchange Online Protection), administration (mailbox management, public folder creation, free/busy calendaring), email address policies and hybrid environments / configuration with Exchange 2013 / 2016 Other – Source Code review, review, QA Testing, Testing, Subject matter expert, Diagnostic Diagnostic and troubleshooting, troubleshooting, Good communication, communication, Teamwork, Training experience, 24/7 critical environment experience.
Experience March 2015Current
Tier 3 Support Escalation Engineer | Microsoft | Washington, USA !
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Support, Interact, and Communicate with Fortune 500 companies with relation to Microsoft Exchange Online. Ensure Ensure fast, accurate and satisfactory responses following SLA for any type of issue. Utilize Azure to build and replicate customer environments. environments. Troubleshoot and Diagnose complex and diverse issues (connectivity, administration, administration, provisioning)
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August 2014March 2015
Engineering Consultant | Keno Kozie Associates | Illinois, USA !
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June 2013 – August 2014
Responsible for design, implementation and overall architecture of IT infrastructure across law firms. Responsible for Microsoft Exchange, Microsoft Lync and Windows Server technologies. Utilized following technologies: VMWare ESXi, HyperV and Palo Alto firewalls, EMC SAN environments, environments, Dell EqualLogic SAN environments, environments, Symantec NetBackup, NetBackup, MobileIron, Microsoft Windows Server 2012 R2 / 2012 / 2008 R2 / 2008 / 2003, RedHat Linux
Systems Engineer | First American Payment Systems | Texas, USA !
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October 2012 January 2013
Analyze code, memory dumps, verbose transaction logs, liaise with product development teams and utilize specialist troubleshooting tools and methodology to generate creative solutions balancing customer needs and their unique environments. Notes: This role has enhanced my 7+ years of Microsoft Exchange experience, and allowed me to evolve my skill set into a position where there are few, if any, situations on the messaging platform I’m not comfortable with handling.
Responsible for Systems administration and infrastructure infrastructure implementation, design and maintenance Managed projects from inception to completion, trained technical staff, and documentation upkeep. Manage infrastructure infrastructure level installs and repairs, implement patching patching and changes to environments necessary to ensure maximum performance and response time. Responsible for overseeing Active Directory implementation and configuration, including Sites & Services, Group Policy deployment and more. Management of VMware ESXi environment, including vSphere Ensure 24/7 availability of critical business systems and support to internal IT HelpDesk Notes: Singularly responsible for the e-mail architecture for the entire corporation, spread across 4 core sites and many remote offices. Also responsible for a massive Exchange 2003 Exchange 2010 swing migration, which took place over the course of many months.
Acting IT Manager/Systems Administrator | Wavex | London, UK !
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Responsible for the entire remit of IT and Systems administration for assigned clients including infrastructure infrastructure implementation, design and maintenance, Purchasing, and day-to-day support. Utilized Windows Deployment Services to handle Server and desktop deployments Network administration, including Firewall/Switch configuration (Juniper and Cisco) Configured Blackberry Enterprise Services and deployed new Blackberry policies, devices and services to end users Frequently Documented and Presented on upgrades, modifications modifications and incidents.
September 2011 Systems Administrator |AVEVA | Cambridge, UK – October 2012 Group Business Systems Coordinator Responsible for all business systems, including Microsoft Exchange, Microsoft Navision, Microsoft Dynamics CRM, Pivotal, Ocra and Sage / Snowdrop. Developed Online Service Center platform to add convenience convenience to users submitting service requests. Exchange Migration from 2003 to 2007 to 2010 Managed and coordinated daily, weekly and monthly backups utilizing Symantec B ackup Exec !
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Can provide further Job descriptions upon request
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