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Tickets, Support, Issues, Errors, Warnings, SAP SD, Production issues, End-user Issues and Resolutions with screenshots. Topics - Sales, Delivery, PGI, Billing, Account Determination, Prici…Description complète
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Networker Errors and Resolutions
Error Remote system error - No connection could be made because the target machine actively refused it. OR Program not registered
Cause Networker client service is not running on the affected client.
Resolution Start the nsreecd service on the affected client !Net"orker Remote Eec Service#
Command $ine% "indows Net start nsreecd Net sto& nsreecd 'ni (etc(init.d(networker start (etc(init.d(networker sto&
Error 98519:save: Unable to setup direct save with server whj02155.whitley.jlrint.com: busy. libDDoost version: major: 2! minor: "! patch: 1! en#ineerin#: 1! build: $9%2"0 8"&0%:save: 'uccess(ully established DD)* session (or save+set ,D -2%"5"0$12$whj&200%.ja#uar.(ord.com:/sw. 90020:save: Unable to close the save session: olume ,D -$2$a((e$+00000005+$(2aea"0+ 5$2aea"0+00c&e290+&c01%eba- is not in media database. Unable to close the save session: olume ,D -$2$a((e$+00000005+$(2aea"0+5$2aea"0+ 00c&e290+&c01%eba- is not in media database. whj&200%.ja#uar.(ord.com:/sw: retried 1 times.
Cause )uthentication Certificate mismatches on networker server and affected client.
Resolution $ogin to the affected client and delete the NSR &eer information using the below &rocedure. $ogin to cmd as administrator and do the following% *.nsradmin -& nsreec +.nsradmin,&rint ty&e%nsr &eer information .nsradmin,delete .nsradmin,y /.nsradmin,0 1. net sto& nsreecd 2. net start nsreecd
Refer% https://community.emc.com/docs/D)+20085 for more information.
Error 98519:save: Unable to setup direct save with server sul021&8pa: )ould not #et session 3ey (rom sul0$0"&.solihull.landrover.(ord.com (or 4'' authentication with sul021&9pa.solihull.jlrint.com: uthentication error6 why 7 'erver rejected credential.
Cause NSR auth method is not su&&orted by affected client.
Resolution $ogin to the affected client and u&date the auth method to old auth. Refer below for more information.
Error % 34/*3%save% 'nable to setu& direct save with server wv56*66+&.wolverham&ton.5lrint.com% Client 7wv566+*&.wolverham&ton.5lrint.com7 is not &ro&erly configured on the Net"orker Server.
Cause Affected client is not configured properly on networker server. This issue mostly occurs for the clients that are configured with backup NIC’s.
Resolution Check the aliases name of the client in the Globals!of "# tab of the client properties and also check the host file entries of the client on the networker server and make sure it is matching the actual backup I$ of the affected client.
Error % 8ile inde could not be obtained due to 9RPC receive o&eration failed: errno ; 'nknown error,
Cause Network related communication issue at the time of start of the backup.
Resolution %anually restart the failed group.
Error % writer ; System "riter System "riter - Error saving writer System "riter System "riter - ERROR% )borting backu& of saveset
Cause
Resolution ollow the same resolution (or all the '' related errors $ogin to the affected client and run the below command in cmd
Error %
Error%
Cause% Inown issue as &er EAC su&&ort.
Resolution Restart the grou& after confirming from wintel and uni teams.
Error% !6*# Bnsufficient &ermissions in the host o&erating system
Cause% Permission issue for backu& &roy account on
Resolution Check with "intel team for &ermission issue and ensure that backu& &roy account has admin &rivileges. Restart the grou& after confirming from "intel @eam
Error%
Cause% EHR is not able to delete the sna&shot of the affected virtual machine and vmdk file of the virtual machine is locked by EHR.
Resolution $ogin
&lease remove it and do disk consolidation of the affected virtual machine with the hel& of wintel team. Restart the grou& after confirming from "intel @eam.