Network, PC, and server audit checklist
Version 1.0 February 4, 2010
By Erik Eckel
Introduction Tracking client systems, software, security, backups, and network configurations is a com plex process; worse, the process is fraught with error. It's very easy to overlook simple but important issues when first meeting a client and reviewing the client's technology infrastructure. Determining and logging technology weaknesses and vulnerabilities that require attention, as well as tracking which recommendations have been provided to clients (in writing, no less), are difficult tasks. This simple checklist can help.
Customize the template The Word document is easily edited to meet any special needs your clients or office may m ay have. Further, sample notes are included within the Workstation 1, Notes and Recommendations pages to help you understand how to use it (just cut-and-paste the network, workstation, and server entries into as many pages as there are networks, workstations, and servers).
Major benefit of using the template One of the most significant benefits of using the checklist is it will help you gauge the client's willingness to properly invest in the systems necessary to achieve the client's stated business needs and objectives. My office has been burnt more than once by clients who talk a big game but, when it comes to crunch time, balk like rookies seeing their first major league curveball. We've invested numerous hours in understanding a client's specific business needs and security requirements, only to be told at the eleventh hour that the $9,000 project the client said they wanted to complete really needs to be completed for just $4,000. By completing this checklist upfront, you can learn what's required to close technology gaps and implement appropriate security controls, properly license software, and meet best ind ustry practices. In other words, the checklist provides you with a barometer to learn just how professional and serious a client really is.
Page 1 Copyright ©2010 CBS Interactive. All rights reserved. For more downloads and a free TechRepublic membership, please visit http://techrepublic.com.com/
Network, PC, and server audit checklist
CLIENT INITIAL MEETING Contact Title Company Name Street Address City, State, Zip Telephone Mobile Email
NETWORK (Location (Location 1) ITEM
DESCRIPTION
RECOMMENDATION
ISP 1 Modem / Integrator ISP 2 Modem / Integrator Hardware-Based Firewall Network Switch Battery Backup Cabling Grade Wireless Security Data Circuit Sustained Ping Test Bandwidth Test DHCP Authority DNS Authority WAN IP Other 1 Other 2
Page 2 Copyright ©2010 CBS Interactive. All rights reserved. For more downloads and a free TechRepublic membership, please visit http://techrepublic.com.com/
Network, PC, and server audit checklist
WORKSTATION 1 (Computer (Computer 1 Name ) ITEM
DESCRIPTION
RECOMMENDATION
Make
Dell
NA
Model
Dimension 2200
NA
Computer Name
Receptionist
NA
Workgroup/Domain
ACMECORP
NA
OS
Windows XP Professional SP3
NA
CPU
Pentium 4 2.8GHz
Our clients report much better performance running Outlook, other Microsoft applications, and QuickBooks when using dual-core powered CPUs; this machine's CPU predates the introduction of Intel's dual-core CPUs.
RAM
512MB
Recommend minimum of 1 GB for Windows systems that run QuickBooks.
Hard Disk 1
80 GB; NTFS
C reports 64% free
Configured with two partitions
D reports 92% free
Hard Disk 2
Not present
NA
Disk Health
Microsoft chkdsk performed
Chkdsk operation revealed master file table and allocated free space issues; recommend verifying full backup and then performing chkdsk with /f repair operation.
Disk Fragmentation
Disk Defragmentation run
5%; defragmentation of C not required.
IP Information
DHCP
192.168.1.1 range, serviced by network router.
AntiVirus
AVG AntiVirus Professional
Version 8.0 is installed; our office recommends upgrading to version 9 to better secure Windows systems.
AntiVirus Log Notes
Scans performing as planned
No action required; no reported unresolved security threats.
Windows Update Status
Disabled.
Recommend downloading and installing security patches and performance updates.
Office Version
Microsoft Office Professional 2002 SP3
Recommend upgrade to Microsoft Office Professional 2007.
Critical Applications
Outlook, QuickBooks Professional 2006
Recommend upgrading to Outlook 2007 and QuickBooks Professional 2010 to receive better performance, stability, security, and compatibility.
File Shares
Access files shared to second PC
This workstation serves as host.
Error Log Notes
Repeated NIC loss-of-connectivity issues
Suspected due to lack of batterypowered network switch.
Backup Method
None
Recommend implementing Acronis True Image Backup with Universal
Page 3 Copyright ©2010 CBS Interactive. All rights reserved. For more downloads and a free TechRepublic membership, please visit http://techrepublic.com.com/
Network, PC, and server audit checklist
Restore backup operation with two external hard disks for storing copy o ff site. Backup Status
None
Recommend implementing backup strategy immediately.
Firewall Status
Windows Firewall
Enabled with exceptions.
Printers
Local and network MFP
NA
Battery / Surge Protection
APC
Battery requires replacement; recommend replacing battery backup unit.
Other 1
NA
NA
Other 2
NA
NA
Page 4 Copyright ©2010 CBS Interactive. All rights reserved. For more downloads and a free TechRepublic membership, please visit http://techrepublic.com.com/
Network, PC, and server audit checklist
SERVER 1 (Server ( Server 1 Name ) ITEM
DESCRIPTION
RECOMMENDATION
Make Model Server Name Domain OS 32- Or 64-Bit CPU1 CPU2 RAM Hard Disk 1 Disk Array Hard Disk 2 Hard Disk 3 Hard Disk 4 Disk Health Disk Fragmentation IP Information AntiVirus AntiVirus Log Notes Windows Update Status Critical Services Critical Applications Active Directory Status Exchange Status SQL Status CAL License Status File Shares Error Log Notes Backup Method Backup Status System State Backup Data Backups Verified Firewall Status Printers Battery / Surge Protection Other 1
Page 5 Copyright ©2010 CBS Interactive. All rights reserved. For more downloads and a free TechRepublic membership, please visit http://techrepublic.com.com/
Network, PC, and server audit checklist
Other 2
Page 6 Copyright ©2010 CBS Interactive. All rights reserved. For more downloads and a free TechRepublic membership, please visit http://techrepublic.com.com/
Network, PC, and server audit checklist
NOTES ITEM 1
Client chooses to wait on upgrading Microsoft Office and QuickBooks software due to budget constraints.
ITEM 2
ITEM 3
ITEM 4
ITEM 5
ITEM 6
ITEM 7
Page 7 Copyright ©2010 CBS Interactive. All rights reserved. For more downloads and a free TechRepublic membership, please visit http://techrepublic.com.com/