Running head: MARKETING PLAN ANALYSIS – HONDA VIETNAM
Markeing P!an Ana!"#i# – H$nda Viena% Gr$u&': L(u V) *u+nh Nh(, L- Th. Ph(/ng Ng0n, Phan Hu+nh Di% Th2$, V) Ki3u Tr0%, Ph4% 5u0n Ph6, Yuuki Ya7a8a, Kana I%anari Prin9i&!e $ Markeing De9e%;er <, =>1? In#ru9$r: Dr@ Ngu"en Thi Mai Trang
1
MARKETING PLAN ANALYSIS – HONDA VIETNAM
=
TABLE OF CONTENTS
Ee9uiBe Su%%ar"@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ Su%%ar"@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@' @@@' Inr$du9i$n@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@C The &r$du9 – SHi 1=?1?>@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ 1=?1?>@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @ Mi9r$enBir$n%en@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ Mi9r$enBir$n%en@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@<< F$%&an"@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ F$%&an"@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@< @< Su&&!ier#@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@1? F$%&ei$r#@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ F$%&ei$r#@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@1 @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@1 Pu;!i9#@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ Pu;!i9#@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@1< @@@@@@@@@@@@@@@@@1< Fu#$%er#@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@== Ma9r$enBir$n%en@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@=C De%$gra&hi9 a9$r@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ a9$r@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@=C =C E9$n$%i9 a9$r@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ a9$r@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@= @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@= Naura! a9$r@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ a9$r@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ '= Te9hn$!$gi9a! Te9hn$!$gi9a! a9$r@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ a9$r@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@'' @@@@@@@@@'' P$!ii9a! a9$r@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ a9$r@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@'C @@@@@@@@@@@@@@@@@@'C Fu!ura! a9$r@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ a9$r@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@'? @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@'? SOT Ana!"#i#@@@@@@@@@@@@@@@@@@@@@@@@@@@ Ana!"#i#@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@' @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@' Re9$%%endai$n#@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@C1 Marke deBe!$&%en $r highin9$%e #eg%en@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ #eg%en@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@C= @@@C= Marke deBe!$&%en $r $reigner#@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@CC The een#i$n $ 9u#$%er 9 u#$%er #erBi9e#@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ #erBi9e#@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@?> @?> The &r$;!e% $ re9a!! $r SHi 1=?1?>@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@?= Reeren9e#@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@??
MARKETING PLAN ANALYSIS – HONDA VIETNAM
'
Executive Summary
H$nda i# he %$# d$%inan 9$%&an" in he Viena%e#e Viena%e#e %$$r9"9!e %arke@ Sin9e i enered $ hi# %arke, i# &r$du9# haBe ;een !$Bed ;" Viena%e#e &e$&!e, and %$# Viena%e#e Viena%e#e haBe an e&erien9e $ u#e a H$ndaJ# %$$r9"9!e in heir !ie@ H$8eBer, H$nda 9urren!" a9e# he huge &r$;!e%: %arke #aurai$n@ A# a re#u!, here i# a ne9e##i" $ ind a ne8 8a" $ $Ber9$%e hi# &r$;!e%@ Thr$ugh hi# re&$r, 8e ir#!" ana!"7e 9urren %arke #iuai$n r$% %a9r$ and %i9r$ Bie8#@ Then, 8e &r$Bide SOT ana!"#i# $r H$nda in Viena%@ e e $und #eBera! &r$;!e%# H$nda 9urren!" &$##e##e#, and a!#$ $und #eBera! $&&$runiie# ha 8$u!d 9$nri;ue $ i# urher gr$8h@ a#ed $n $ur ana!"#i#, 8e #ugge# hree re9$%%endai$n# $r he %arkeing a9iBiie# $ SHi 1=?1?> %arke deBe!$&%en $r highin9$%e #eg%en %arke deBe!$&%en $r $reigner# and he een#i$n $ 9u#$%er #erBi9e#@ ina!!", 8e ;rie!" %eni$n in he &r$;!e% H$nda a9e#: he re9a!! $ SHi 1=?1?> and &r$Bide 9$n#idera;!e #$!ui$n# $r i@ e h$&e h$&e $ur re#ear9h and re9$%%endai$n 8$u!d ;e he!&u! $ &r$%$e he #a!e# $ SHi 1=?1?> in ne "ear@
MARKETING PLAN ANALYSIS – HONDA VIETNAM
C
Introduction Company description
H$nda i# $ne $ he greae# g!$;a! 9$%&an" and a%$u# $r %$$r9"9!e# and 9ar#@ I ha# e&anded i# ;u#ine## $&erai$n# hr$ugh he 8$r!d, and &r$Bide# 9$n#u%er# adBan9ede9hn$!$gi9a! &r$du9# a rea#$na;!e &ri9e#@ H$nda 9urren!" e&and# i# ;u#ine##e# $ air9ra and r$;$ indu#r", indu#r", and #eek# $ i%&r$Be i#e! 9$ninua!!" $r a !$ng i%e@ Honda history. H$nda 8a# e#a;!i#hed ;" S$i9hir$ H$nda in 1
#ared
%anua9uring $ %$$r9"9!e# in a&an@ H$nda ir#!" ir #!" e&anded i# ;u#ine## in he nied Sae# in 1<, and ha# gradua!!" gradua!! " e&anded i# ;u#ine## hr$ugh he 8$r!d@ In 1<', H$nda #ared he #a!e# $ 9ar#, and r$% ha i%e, ha# #ignii9an!" e&anded i# ;u#ine## r$% %$$r9"9!e#, 9ar#, $ &$8er eui&%en, air9ra#, and r$;$#@ H$nda H$nda i# 9urren!" re9$gni7ed g!$;a!!", and ;e9$%e# $ne $ he greae# g!$;a! 9$%&an"@ Honda in ietnam. H$nda enered $ Viena%e#e %arke in 1<<@ The ir#
&!an in Viena% Viena% 8a# e#a;!i#hed in 1<< 1<< Q@ Thi, 5@ 5@ Thi, =>><, and H$nda #ared %anua9uring a hi# i%e@ H$8eBer, ;e$re H$nda enered $ he Viena%e#e %$$r9"9!e %arke, H$nda e&$red #$%e %$$r9"9!e# r$% $her 9$unrie# $ Viena%, and here$re, H$ndaJ# &r$du9# &r$du9# 8ere huge!" re9$gni7ed ;" Viena%e#e 9$n#u%er#@ H$nda #u99eeded in aking a ir# %$Ber adBanage in Viena% Viena% Q@ Thi, 5@ Thi, =>><, #$ i ha# # #r$ng &$8er in hi# %arke@ Iniia!!", Iniia!! ", H$nda H$nda $9u#ed $n %idd!ein9$%e #eg%en $ &r$%$e i# %$$r9"9!e# ;e9au#e &e$&!e under hi# #eg%en did n$ a$rd H$nda# &r$du9#@ H$nda a9ed $ he #r$ng 9$%&eii$n $ u!ra!$8 &ri9e %$de!# %anua9ured ;" Fhine#e %aker# and !$# huge %arke #hare a he ;eginning $ =>>># QuUia, =>>, ;u H$nda regained i# %arke #hare ;" inr$du9ing he !$8&ri9e ;rand@
MARKETING PLAN ANALYSIS – HONDA VIETNAM
?
WaBe WaBe A!&haX QNgu"en, =>>@ Thi# 8a# #ignii9an 9hange 9 hange aken ;" H$nda, and i iniiaed $ $9u# $n !$8in9$%e #eg%en a# 8e!!@ Furren!" Furren! ", H$nda i# a gian, #haring ar$und > $ he Viena%e#e %$$r9"9!e %arke, and H$ndaJ# &r$du9# are !$Bed ;" Viena%e#e Viena%e#e &e$&!e@ !ission. The %i##i$n $ H$nda Q=>1? i# WMainaining a
g!$;a! Bie8&$in, 8e
are dedi9aed $ #u&&!"ing &r$du9# $ he highe# ua!i", "e a a rea#$na;!e &ri9e $r 8$r!d8ide 9u#$%er #ai#a9i$n@X A"out the report.
Thi# re&$r %ain!" 9$n#i## $ $ur &ar#@ ir# hree &ar#:
Ana!"#i# $ %a9r$ enBir$n%en, %i9r$enBir$n%en, and SOT ana!"#i#, are ana!"#i# ana !"#i# $ 9urren %arke #iuai$n@ Then, he re9$%%endai$n# $r he %arkeing $ SHi 1=?1?> %$de! 8i!! ;e de#9ri;ed ;a#ed $n he ana!"#i# $ 9urren %arke@ Se9$ndar" re#$ur9e# r$% H$ndaJ# e;#ie e;#ie and #$%e $her #$ur9e# #u9h a# a9ade%i9 U$urna!# and e;#ie# e;#ie# $ &u;!i9 in#iui$n# are %ain #$ur9e# $ $ur re#ear9h@ e a!#$ 9$ndu9ed he ue#i$nnaire $n he Inerne, and i a!#$ he! $ur re#ear9h and #u&&$r# $ur re9$%%endai$n#@ #roduct Ana$y%in&' SHi ()*+(*, -esi&n ery hi&hc$ass desi&n : ;a#ed $n he #r$ng #ide $ he SH ;rand in E, SHi
1=?991?>99 ;ring# $u he 8e#ern de#ign $ Viena%e#e Viena%e#e 9$n#u%er@ The Head: he head $ he %$$r;ike i# 9raed $ i# ine#@ The high!igh &ar
i# he head!ine, ;eing 9$Bered 9hr$%e $ #h$8 eBen %$re he highua!i" $ he &r$du9@ (/inch sty$ist 0hee$s : 8ih !igh8eigh ;u #a;!e
#%$$h and 9urBe driBing $r he u#er@
de#ign@ The 8hee! en#ure#
MARKETING PLAN ANALYSIS – HONDA VIETNAM
The Body: I# de#ign $ ;ring $u he #e" 9urBe a eBer" 9$rner@ The Bac1 : u!!" eui& 8ih #r$ng g!a## 8ih
high!ighed &aern@ Mai%u%
!ighing $ en#ure he ;e# ua!i"@ The parameter: un9i$na! #%ar 9$un 9!$9k, #%ar and #9ienii9 de#ign@ The En&ine. SHi run# $n an inn$BaiBe &ie9e
$ e9hn$!$g", he he eSP Qenhan9e
S%ar P$8er, 8hi9h i# a !ae# de#ign $r #9$$er@ The engine ha# Ber" #%a!!, ;u n$ !e## &$8eru!, #%$$h and uie raBe!!ing, Ber" Ber " e9$riend!", ;" 9$n#u%e 9$n#u%e !e## ga#@ The &assprayin& mechanism i# u!!" au$%aed and 9$nr$! ;" he %ain
;$ard, enhan9e he a;i!i" $ he enire %$$r;ike, %ini%i7e ue! 9$n#u%&i$n@ 9$n#u%&i$n@ Thu#, hi# 9$nri;ue# $ !e## ga# e%i##i$n# e %i##i$n# r$% he %$$r9"9!e@ Id$in& Stop: S"#e% e%&$rari!" di#9$nne9 he
%$$r, i# a ;reakhr$ugh ne8
e9hn$!$g" in he %$$r9"9!e 8ih he a;i!i" $ #aBe ue! ei9ien and enBir$n%ena!!" riend!"@ The The #"#e% ha# he a;i!i" $ au$%ai9a!!" di#9$nne9 he %$$r, #8i9h $ #and;" %$de $ #aBe energ" 8hen he 9ar 9 ar #$&&ed %$re han ' #e9$nd# and re#ar# #%$$h!" 8hen he driBer hr$!e ;a9k and d$ n$ need $ &re## he #ar ;u$n@ Vehi9!e# 9a&a;!e Techno$o&y Inte&ration o2 Tit$e AC3 Vehi9!e#
$ #%$$h #ar hank#
$ inegraed #"#e%# and genera$r #aru&, he %ai%u% ri9i$n redu9i$n, ue! #aBing# ;a#ed $n ine!!igen e!e9r$ni9 %e9hani#%@ Aer urning $ he engine, he re !aun9h i# a!#$ Ber" ea#" ea# "@ Less Friction Techno$o&y De#igned $ %ini%i7e he %ai%u% ri9i$n, he!
he engine $&erae %$re #%$$h!"@ 3as Evaporative Contro$ System ue! ank i# eui&&ed 8ih #"#e% EVAPO
he!& %ini%i7e he eBa&$rai$n $ ga#$!ine, 8hi9h #aBe# ue! ei9ien and enBir$n%ena!!" riend!"@
MARKETING PLAN ANALYSIS – HONDA VIETNAM
!aximi%e Com2orta"i$ity 4 Sa2ety
SHi 1=?1?> &r$%i#e# $ de!iBer he ;e# driBing e&erien9e here i#@ !ain Container@ ;$ 9$%&ar%en i# 8ider, 9an a99$%%$dae ;$h he ir#
he!%e 1 $r = 9a, hank# $ he #rea%!ined ;e8een he &ar# $n he 9ar ha i# guaraneed $ ;e he ;$d" #!i%@ Fue$ Container. The ga# ank de#igned 8ih %ai%u%
B$!u%e and arranged in
he %$# rea#$na;!e 8a"@ F$%;ined 8ih he a;i!i" $ e9e! e 9e! in ue! e9$n$%", e9$n$%", he ne8 SH !e# u#er# %$Be arher in he di#an9e@ On+O22 s0itch Outri&&ers. Outri&&ers. S8i9he# Side Sand #hud$8n in#an!" 8hen
!$8ering he $urigger# d$8n@ On!" 8$rk# 8hen he engine #ide ha# g$en $n$ $urigger#@ Thi# he! u#er# $ n$ $rge he !eg# ;ru#hing again# &arie# ;e$re #aring he 9ar@ Hydrau$ic"ra1e Hydrau$ic"ra1e system. SHi 1=?1?> i# eui&&ed 8ih a
;raking #"#e%
9$%;ine# adBan9ed h"drau!i9#@ In &ari9u!ar, he $!!$8ing di#9 ;rake# n$ $n!" in9rea#e a #en#e $ #a;i!i" and #ae", ;u a!#$ &r$Bide #r$ng ;raking $r9e, 9$ninu$u# and Ber" ;a!an9ed 8hen ;raking@ !icroenvironment Company !ar1etin& mix 56#s7. In $rder $ ideni" he #rengh# and 8eakne##e# $
H$nda i#e!, ir#!", %arkeing %i 8hi9h in9!ude# CP#: &r$du9, &ri9e, &r$%$i$n, &!a9e, #h$u!d ;e ana!"7ed@ Pr$du9: H$nda ha# a Barie" $ ;rand# $ 9$Ber he Barie" $ i# %arke #eg%en@ Ea9h &r$du9 8i!! ;e inr$du9ed in $rder@
SH %$de 1=?99 Q 9$!$r#
MARKETING PLAN ANALYSIS – HONDA VIETNAM
Pri9e
C<,<<>,>>> VND
a#hi$n:
?>,C<>,>>> VND
Per#$na!i a!i7ed:
?>,C<>,>>> NVD NVD
SH 1=?i 1?>i Q? 9$!$r# 9 $!$r# Pri9e
Sandard:
1=?99:
,<<>,>>> VND
1?>99:
>,<<>,>>> VND
MS5 1=?99 QC 9$!$r# Pri9e
PF5 1=?99 Q 9$!$r# Pri9e
?<,<<>,>>> VND
AdBan9ed:
?C,C<>,>>> VND
Sandard:
?1,<<>,>>> VND
Air !ade 1=?99 Q11 9$!$r# Pri9e
Sandard:
',<<>,>>> VND
Pre%iu%:
'<@<<>@>>> VND
Magne Magnei9 i9 Pain Pain:: C>,<<> C>,<<>,>> ,>>>> VND VND
LEAD 1=?99 Q 9$!$r# Pri9e
AdBan9ed:
',C<>,>>> VND
Sandard:
',C<>,>>> VND
VISION 11>99 Q 9$!$r# Pri9e
=<,<<>,>>> VND
uure 1=?99 Q 9$!$r# Pri9 Pri9ee
E!e9 E!e9r r$n $ni9 i9 ue! ue! inUe inUe9 9i$ i$n: n: '>,< '>,<<> <>,> ,>>> >> VND VND E!e9r$ni9 E!e9r$ni9 ue! inUe9i$n: inUe9i$n: =<,<<>,> =<,<<>,>>> >> VND
MARKETING PLAN ANALYSIS – HONDA VIETNAM
Far;ure$r:
=?,?>>,>>> VND
<
MARKETING PLAN ANALYSIS – HONDA VIETNAM
aBe RS5 11>99 Q 9$!$r# Pri9 Pri9ee
E!e9 E!e9r r$n $ni9 i9 ue! ue! inUe inUe9 9i$ i$n: n: =',< =',<<> <>,> ,>>> >> VND VND Far;ure$r#:
1>
=1,<<>,>>> VND
LADE 11>99 Q< 9$!$r# Pri9e
1,1>>,>>> VND 1<,1>>,>>> VND =>,>>,>>> VND
Su&er Drea% 11>99 Q' 9$!$r# Pri9e
r$8n:
1,>>,>>> VND
!a9 !a9kk G$!d G$!d::
1,< 1,<<> <>,> ,>>> >> VND VND
aBe A!&ha Q? 9$!$r# Pri9e
1,<<>,>>> VND
A99$rding $ hi# &r$du9 range, i i# reBea!ed ha H$nda hink# he u#age $ i# &r$du9# a# a %ean $ ran#&$rai$n raher han a# an enU$"%en@ A!#$, A!#$, here are %$re 9$!$r Bariai$n in !$8er &ri9e %$de!# han in higher &ri9e %$de!#@ In addii$n, !$8er &ri9e %$de!# de#ign $r "$unger "$unger &e$&!e in er%# $ &r$du9 #"!e@ Pri9e: A99$rding $ he a;$Be in$r%ai$n a;$u &r$du9#, he &ri9e $ i# &r$du9# range r$% 1,<<>,>>> 1,<<>,>>> $ >,<<>,>>> >,<<>,>>> VND@ A99$rding!", A99$rding!", H$nda $9u#e# $n Bari$u# %arke #eg%en r$% !$8er in9$%e $ re!aiBe!" higher in9$%e@ H$nda ha# %ain!" $9u#ed $n he %idd!ein9$%e #eg%en, ;u ;e9au#e $ he e%ergen9e $ u!ra !$8 &ri9e %$de!# &r$du9ed ;" Fhine#e %aker# in he %arke, i e&and# i# %arke #eg%en $ !$8erin9$%e #eg%en a# 8e!! ;" ; " inr$du9ing aBe aBe A!&ha@ NeBerhe!e## he
MARKETING PLAN ANALYSIS – HONDA VIETNAM
11
&ur9ha#e $ %$$r;ike# i# ;ig dea!# $r Viena%e#e Viena%e#e 9$n#u%er# ;e9au#e heir aBerage in9$%e i# ar$und C> %i!!i$n VND, H$nda #u99e##e# $ 9a&ure Bari$u# %arke #eg%en due $ i# #r$ng ;rand &$8er@ Pr$%$i$n: H$nda ha# ;een a%$u# ;e9au#e $ i# e9e!!en 9u#$%er #erBi9e# ;$h ;e$re and aer &ur9ha#e@ Thi# 9reae# grea 9u#$%er Ba!ue and #r$ng ;rand i%age h$ugh he Viena%e#e %arke@ In er%# $ adBeri#ing#, eBen h$ugh H$nda ha# Barie" $ 9hanne!# $ adBeri#e i# &r$du9# #u9h a# Y$uTu;e Y$uTu;e 9hanne!, and $8n e;#ie, e;#ie, i# adBeri#ing# are genera! and n$ diereniaed 8ih i# 9$%&ei$r#@ There$re, here are ne9e##iie# $ 9reae he ad# $9u#ing $n #&e9ii9 eaure $ &r$du9# $r haBing huge i%&a9 $n 9$n#u%er#J %ind@ H$nda engage# in Bari$u# FSR a9iBiie# #u9h a# #u&&$ring edu9ai$n, enBir$n%ena! 9$n#erBai$n, and d$ing 9hari" a9iBiie#@ In addii$n, H$nda #r$ng!" en9$urage# #ae" driBing in Viena%@ e9au#e $ heaB" rai9 #iuai$n, H$nda hink# ha Viena%e#e &e$&!e #h$u!d kn$8 h$8 $ driBe %$re #ae!" and ei9ien!"@ H$nda !aun9hed W#ae" driBing &r$Ue9X, and i &r$Bide# #ae" edu9ai$n in i# $8n raining 9ener and !$9a! 9$%%uni"@ Due $ he#e i# a9iBiie#, H$nda #u99eed in ;ui!ding #r$ng!" &$#iiBe re&uai$n a%$ng a %$ng Viena%e#e Viena%e#e &e$&!e@ P!a9e: H$nda ha# i# $8n dea!er# $r dea!er# under i# na%e in a!! &r$Bin9e# in Viena%@ Thi# ena;!e# 9u#$%er# $ ea#i!" a99e## $ a dea!er near heir !$9ai$n@ A99$rding!", 9$n#u%er# 9an ea#i!" g$ $ a dea!er 8hen he" he " haBe a &r$;!e% 8ih heir %$$r9"9!e#, and e9e!!en #erBi9e# in ea9h dea!er #rengh 9u#$%erJ# !$"a!" $ H$nda@ Thi# #r$ng 9$%;inai$n, ea#" a99e## and e9e!!en 9u#$%er #erBi9e#, 9$nri;ue# $ 9reaing grea 9u#$%er eui" and i# he #$ur9e $ i# #r$ng ;rand i%age@ !ar1etin& strate&y.
In $rder $ ideni" he %arkeing #raegie#, 8$
ue#i$n# %u# ;e reerred: Whi9h 9u#$%er# 8i!! ;e #erBedZX and WH$8 8i!! a
MARKETING PLAN ANALYSIS – HONDA VIETNAM
1=
9$%&an" #erBeZX H$ndaJ# %arkeing #raegie# 8i!! ;e ana!"7ed a# $!!$8ing he e;$$k@ Seg%enai$n: A ir#, ;a#i9a!!" Viena%e#e &e$&!e, e9e& #$%e ri9h &e$&!e, hink a;$u a %$$r9"9!e a# a %ean $ ran#&$rai$n raher han he hing #h$8ing heir #au#@ In addii$n, Viena%e#e &e$&!e %$# 9are a;$u &ri9e 8hen he" ;u" a %$$r9"9!e Q* Me, =>1C@ A99$rding!", A99$rding!", H$nda 9h$$#e# in9$%e #eg%enai$n a# a ;a#i9 #raeg" $ %arke #eg%enai$n@ Targeing: Targeing: The &ri9e# $ i# &r$du9# range r$% >,<<>,>>> VND $ 1,<<>,>>> VND, and here$re, i# %arke #eg%en Barie# r$% high $ !$8 in9$%e #eg%en@ A99$rding!", A99$rding!", H$nda u#e# diereniaed %arkeing, and ea9h ;rand $9u#e# $n ea9h %arke #eg%en in $rder $ 9$Ber Bari$u# %arke #eg%en@ Diereniai$n and &$#ii$ning: H$nda diereniae i# &r$du9# ;a#ed $n 8$ 8a"# $ diereniai$n#@ A ir#, H$nda diereniae# i#e! ;" ; " u#ing i# ;rand i%age@ Viena%e#e Viena%e#e &e$&!e haBe re9$gni7ed re9 $gni7ed H$ndaJ# &r$du9# &r$du9# are high ua!i" and dura;!e $r a !$ng i%e, and here$re, hi# i# he %$# in!uenia! diereniai$n in Viena%e#e %arke@ In addii$n, H$nda ha# a !$ $ dea!er# in Viena%, Viena%, and hi# 9$nri;ue# $ i# #erBi9e diereniai$n@ Fu#$%er# ea#i!" a99e## $ a dea!er near heir !$9ai$n, and ge a #erBi9e# ;$h ;e$re and aer he" &ur9ha#e i# &r$du9#@ In er%# $ &$#ii$ning, H$ndaJ# &$#ii$n in he %arke Barie# he ;rand $ ;rand@ aBe aBe &r$Bide# 9$n#u%er# $n!" ;a#i9 un9i$n# ha reuired $ driBe a re!aiBe!" !$8er &ri9e, #$ hi# i# he #a%e $r !e## #raeg"@ On he $her hand, SH &r$Bide# high ua!i" a higher &ri9e, #$ i i# %$re $r %$re #raeg"@ In addii$n, #$%e $her ;rand# &r$Bide re!aiBe!" g$$d un9i$n# and ua!i" a n$r%a! &ri9e, #$ he#e 8$u!d ;e %$re %$re $r he #a%e #raeg"@ #rae g"@
MARKETING PLAN ANALYSIS – HONDA VIETNAM
1'
Supp$iers
hen H$nda enered $ he Viena%e#e %arke, i re!ied re !ied i# 9$%&$nen# $n a&ane#e and Thai!and %anua9ure# in $rder $ #u#ain i# high ua!i" &r$du9#@ H$8eBer, a he ;eginning $ =>>>#, %an" Fhine#e %aker# enered $ he Viena%e#e %arke 8ih u!ra!$8 &ri9e %$$r9"9!e#, and here$re, H$nda 8a# reuired $ !aun9h !$8&ri9e %$de! ;rand $ 9$%&ee 8ih he#e Fhine#e 9$%&ei$r#@ A99$rding!", H$nda H$nda iniiaed $ de&end $n !$9a! %anua9ure# $ &r$du9e n$n9$re 9$%&$nen# $ redu9e he &r$du9i$n 9$# $ i# %$$r;ike %$$r;ike QNgu"en, =>>@ Thi# Thi# huge!" 9$nri;ued $ redu9ing he 9$##, and H$nda #u99eeded in inr$du9ing aBe A!&ha A!&ha $ he %arke@ A!h$ugh aBe aBe A!&ha ha# ;e9$%e &$&u!ar &r$du9 in Viena%, H$nda a9ed a ne8 &r$;!e% re!aed $ #u&&!ier#@ The Viena%e#e g$Bern%en #e he reuire%en $ !$9a! 9$nen rai$, and a# a re#u!, H$nda %u# haBe e&anded i# !$9a! #u&&!ier# Q@ Thi, 5@ Thi, =>><@ In $rder $ dea! 8ih hi# reuire%en, H$nda ha# inBe#ed in and 8$rked 9!$#e!" 8ih !$9a! %anua9ure# $ i%&r$Be heir ua!i" %anage%en and &r$du9iBi" $r a !$ng er%, and 9urren!" i# !$9a! 9$nen rai$ i# %$re han <>@ The 9$%&$nen# $ #$%e ;rand#, #u9h a# SH %$de and Air !ade, are &r$du9ed %$re han in Viena% QWM$$r;ike %anua9ure#X, =>1'@ A99$rding!", A99$rding!", i i# reBea!ed ha H$nda n$8 ha# g$$d re!ai$n#hi 8ih i# !$9a! #u&&!ier#, and hi# i# $ne $ he #rengh# $r i $ #u#ain i# higher %arke #hare in he Viena%e#e %arke@ Competitors
In Viena%, Viena%, $ %arke #hare i# a99$uned ;" ? 9$%&anie# 9$ %&anie# H$nda, YAMAHA, YAMAHA, Su7uki, SYM, Piaggi$@ H$nda ha# a;$u > $ %arke #hare@ A!h$ugh i i# de9rea#ing #!$8!" n$8ada"#@ Fhara9eri#i9# $ H$ndaJ# &r$du9# are un;reaka;!e,
MARKETING PLAN ANALYSIS – HONDA VIETNAM
1C
high ua!i" and &er$r%an9e, and ea#" $ u#e@ Thu#, i# %ain 9$%&ei$r# 8$u!d ;e YAMAHA YAMAHA and Su7uki ;e9au#e ;$h 9$%&an" haBe #i%i!ar &r$du9 ua!i" 8ih H$nda@ Piaggi$ and SYM are Uu# #%a!! 9$%&ei$r# ;e9au#e heir %arke #hare i# #%a!!, and heir &r$du9 9$n9e& i# dieren r$% H$ndaJ# $ne@ Ya%ahaJ# %$$r9"9!e ha# high &er$r%an9e and 8A!AHA. Ya%ahaJ#
ua!i" a# #a%e a#
H$nda@ I 9$$&erae# 8ih T$"$a T$"$a in er%# er %# $ engine e9hn$!$g", and he a;i!i" $ &r$du9i$n and e9hniue are e9e!!en@ YAMA YAMAHA HA ha# ha# => $ %arke #hare in he Viena%e#e Viena%e#e %$$r9"9!e indu#r" here$re, i i# he =nd !arge# %arke #hare@ The Barie" $ YAMAHAJ# %$$r9"9!e# i# a# #a%e a# H$nda #in9e i ha# 11 ;rand# $ &r$du9#@ H$8eBer, YAMAHAJ MAHAJ# &ri9e range i# !$8er han H$nda@ H$nda@ EBen h$ugh H$nda H$nda 9urren!" &r$Bide# !$8&ri9e ;rand #u9h a# aBe, aBe, i# &ri9e range r ange re!aiBe!" higher han YAMAHAJ# &r$du9#@ On he $her hand, YAMAHA %ake# e$r $ redu9e aBerage &ri9e $ &r$du9#@ In addii$n, YAMAHAJ MAHAJ# %$$r9"9!e# are $9u#ed $n $n #&$r" driBing@ I# de#ign i# ;eauiu! and #$&hi#i9aed@ A99$rding $ YAMAHA annua! re&$r Q=>1=, YAMAHAJ# %arkeing #raeg" in Viena% Viena% i# r"ing $ enhan9e ;rand &$8er and e&and %arke #hare@ Pr$du9# are ;a#ed $n !$8ue! 9$n#u%&i$n 9$n#u%&i$n engine@ I 8i!! a!#$ in9rea#e he Barie" $ &r$du9# in er%# $ deBe!$&%en and de#igning $r ara9ing %$re Viena%e#e 9$n#u%er#@ Re9en!", he ri#e in $i! &ri9e %ake# YAMAHA YAMAHA $9u# $n !$8ue! 9$n#u%&i$n engine in $rder $ re#&$nd $ 9u#$%er#J need#@ A!#$ i i# $r e&anding he %arke #hare@ %$$r9"9!e a!#$ ha# Su%u1i@ Su7ukiJ# %$$r9"9!e
g$$d ua!i" and &er$r%an9e 9!$#ed $
H$nda and YAMA YAMAHA@ HA@ H$8eBer i 9$%&!ee!" 9$%&!ee! " deB$e# i# e$r $ redu9e 9$# $ &r$du9i$n, and a!#$ #e!!# &r$du9# &r$du9# a !$8 &ri9e@ In addii$n, i# &r$du9 &r$du9 de#ign i# uniue@ Su7uki ha# $ %arke #hare he %arkeing #raeg" $ Su7uki i# 9$%&ee
MARKETING PLAN ANALYSIS – HONDA VIETNAM
1?
8ih $her 9$%&anie# 8ih i# !$8 &ri9e $ e&and i# $8n %arke #hare@ $r a9hieBing !$8 &ri9e %$$r9"9!e#, Su7uki de9rea#e# he nu%;er $ ;rand# i n$8 &r$Bide# $n!" ;rand# and 9$n9enrae $ &r$du9e $n!" narr$8 narr$8 range $ &r$du9#@ M$re$Ber, M$re$Ber, Su7uki u#ua!!" u#e 9$!$red %aeria!# in $rder $ redu9e he &r$du9i$n 9$# 8hi!e $her 9$%&anie# u#ua!!" u#e n$n9$!$red %aeria!# and 9$!$r he#e %aeria!# ;" he%#e!Be#@ #roduct Comparison. A# i 8a# %eni$ned a;$Be,
SHi 1=?1?> &r$Bide# high
e9hn$!$g", grea grea ua!i", and e9$riend!ine## $ 9$n#u%er#@ F$%å 8ih YAMAHA YAMAHA NM5, SHi 1=?1?> #i!! ha# adBanage# in er%# $ he#e un9i$n#@ Thi# 9$%&ari#$n 9!ear!" indi9ae# ha H$nda SHi 1=?1?> i# ;eer han YA YAMAHA NM5 e9e& he de#ign ;e9au#e i i de&end# $n &er#$na! aB$r@ The rea#$n 8h" 8e 9h$$#e YA YAMAHA NM5 a# a 9$%å &r$du9 i# ha &ri9e i# 9!$#e $ H$nda SHi #in9e he &ri9e $ NM5 i# >,>>>,>>> VND 8hi!e SHi i# >,<<>,>>> VND@ A!#$, he#e &r$du9# arge he #a%e %arke #eg%en ;$h $ he#e $9u# $n u&&erin9$%e 9!a##@ A9ua!!" he de#ign $ he#e %$$r9"9!e# are dieren in er%# $ $r e%a!e $r %a!e@ H$8eBer, in hi# 9$%&ari#$n, i 8$u!d n$ ;e 9$n#idera;!e &r$;!e%@ ir#!", 8e $9u# $n ue! 9a&a9i"@ Large Large ue! 9a&a9i" 9a&a9i " %ean# 9$n#u%er# 9an driBe !$nger di#an9e@ A %$$r9"9!e i# ne9e##ar" g$$d# $ !iBe in Viena%@ Viena%@ Thu#, ue! 9a&a9i" i# an i%&$ran 9rieri$n $ u#e 9$nBenien!" and 9$%$ra;!"@ NM5J# NM5J# ue! 9a&a9i" i# @L 8hi!e SHiJ# ue! 9a&a9i" i# @?L@ I #h$8# SHi i# ;eer han NM5 in er%# $ ue! 9a&a9i"@ 9 a&a9i"@ Se9$nd!", Se9$nd!", 8e %ake a 9$%&ari#$n in er%# $ ue! 9$n#u%&i$n@ Tha 9$nne9# $ 8$ re#u!#: redu9ing 9$# and &r$e9ing enBir$n%en@ In $her 8$rd#, g$$d ue! 9$n#u%&i$n he! $ redu9e 9$# $r $i!, and redu9ing $i! 9$n#u%&i$n 9$nri;ue# $ &r$e9ing he enBir$n%en@
MARKETING PLAN ANALYSIS – HONDA VIETNAM
1
#u"$ic Financia$ pu"$ics. Num"er o2 shares he$d 5thousands7
Individua$ or Or&ani%ation
#ercenta&e o2 tota$ #ercenta&e shares outstandin& 597
a&an Tr a&an Tru# u#ee ee Ser SerBi9 Bi9e# e# an ank, k, Ld Ld@@ QTru# A99$un
1>C,??
?@
M$!e" F$
',
C@
The Ma#er Tru# ank $ a&an, Ld@ QTru# A99$un
>,<==
'@<
Sae Sree ank and Tru# F$%&an" ?>?=='
?=,?>'
=@<
MeiUi Ya#uda F$%&an"
?1,1<<
=@
Sae Sree ank and Tru# F$%&an"
C',=>
=@C
T$k"$ Mari rinne Ni9h 9hiid$ ire In#uran9e F$@, Ld@
C=,??'
=@C
The ank $ T$k"$Mi#u;i#hi , Ld@
',
=@>
Ni&&$n Lie In#uran9e F$%&an"
=,>
1@?
Mi#ui Su%i$%$ In#uran9e F$@, Ld@
=?,'<
1@C
Lie
In#uran9e
!edia pu"$ics. H$nda ha# %an" dieren %edia 9hanne! in hand, #u9h a#: • • • •
888@"$uu;e@9$%u#erH$ndaVide$ h$ndane8#@9$%9hanne!# 9$r&$rae@h$nda@9$%&re## 8$r!d@h$nda@9$% [ $r!d $r!d Ne8# [ Ne8# Re!ea#e#
MARKETING PLAN ANALYSIS – HONDA VIETNAM
1
There are a!#$ %an" $her #h$8r$$%, ne8#9$Berage, ne8#&a&er ad 8hi9h are deB$ed $r H$nda@ #u"$ic :e$ations 5#:7. Sraegi7e, &!an ee9ue PR a9iBiie# $r a##igned
&r$Ue9 Q%ini%u% ' r$% &re!aun9h, !aun9h $ #u#enan9e #u#enan9e &ha#e: Pre## Maeria!# Pre&arai$n, M$ni$r %edia 9$Berage $r ea9h &r$Ue9# ee9ued@, EBa!uai$n QPDFA $n &r$Ue9# ee9ued, udge %$ni$ring $r ea9h &r$Ue9, Su&&$r Inerna! F$%%uni9ai$n#, Su&&$r adh$9 eBen#&r$Ue9#, Pi9h arrange %edia e# driBe, Hand!e a!! %edia enuirie#, M$ni$r ana!"7e %edia e&$#ure rend $r H$nda 9$%&ei$r#@ Loca$ pu"$ic. H$nda #u&&$r# a ;r$ad range $ 9$%%uni";a#ed
enBir$n%ena! edu9ai$n, &re#erBai$n and re#$rai$n e$r#@ Tha %ean# 8eJre &r$Biding gran#, &r$du9#, &r$du9#, and in #$%e 9a#e#, he #u&&$r #u&&$r $ hundred# $ H$nda H$nda B$!uneer#@ heher iJ# 9!eaning ;ea9he#, re#$ring 8e!and#, greening ur;an area#, $r engaging #uden# in ie!d#9ien9e re#ear9h, 8e ;e!ieBe in 9aring $r he enBir$n%en# in 8hi9h 8e 8$rk and !iBe@ A# he !eading 9$%&an" in &r$du9ing %$$r9"9!e in Viena%, H$nda Viena% Viena% a!8a"# h$!d u& a9iBiie# $ en9$urage and #h$8 &e$&!e h$8 $ driBe #ae!"@ Sin9e =>>C, he WT\i Y-u Vi] Vi] Na%X &r$gra%#, ha# ;een 9eriied 9eriie d and 9$$&eraed ;" he F$%%iee $ he Nai$na! Trai9 Trai9 Sae", P$!i9e De&ar%en R$ad and H$nda, haBe ;een aired $r 1> "ear#@ OBer i%e he, he &r$gra% ha# %ake an i%&a9 u&$n he &e$&!e a!! ar$und he 9$unr" 8ih %an" %an" #u99e##e# ;ring &$#iiBe ee9 $r !$9a! &e$&!e 3enera$ pu"$ic. e#ide haBing re#&$n#i;i!i" 8ih %anua9uring, &r$du9ing and
e#&e9ia!!" en#uring #ae" enBir$n%en, H$nda a!#$ 9$%%i# $ 9$nri;uing $r he genera! 9$%%uni", #u9h a# rai#ing und $r he edu9ai$n, 9hari" 8$rk and enBir$n%ena! &r$gra%: The $& 1> "$unge# "$unge# inn$Ba$r, he a8ard $r #u99e##u!
MARKETING PLAN ANALYSIS – HONDA VIETNAM
1
engineer and #9ieni#, he rai#ing und $r &$$r ;u hard8$rked #uden, he und $r Bi9i% $ he < h #$r%, WNg2" h^i r_ng r`ngX Interna$ pu"$ic. enei# $ E%&!$"%en: H$nda A##$9iae# are $ur %$#
Ba!ua;!e a##e and H$nda $er# a 8ide range $ ;enei# $ %ee he need# $ $ur diBer#e 8$rk$r9e@ The "&e and #9$&e $ ;enei# Bar" ;" 9$%&an" and !$9ai$n@ H$nda Phi!$#$&h": The H$nda Phi!$#$&h" ha# guided $ur dire9i$n, and 9$ninue# $ #erBe a# he ;a#i# $r $ur dai!" a9iBiie#@ A he 9$re $ he H$nda Phi!$#$&h" i# he 9$n9e& $ Re#&e9 $r he IndiBidua!@ Thi# %ean# ha 8e re9$gni7e and re#&e9 indiBidua! dieren9e# in $ne an$her, ha 8e rea ea9h ea 9h $her air!", and ha 8e e#a;!i#h re!ai$n#hi ;ui! $n %uua! ru#@ " d$ing hi# 8e en9$urage ea9h A##$9iae $ hink 9reaiBe!" and #h$8 indiBidua! iniiaiBe and Uudg%en@ F$%%i%en $ In9!u#i$n and DiBer#i": H$nda i# 9$%%ied $ ;ringing $geher a diBer#e gr$u& $ A##$9iae#, dea!er# and #u&&!ier# $ $#er he kind $ inn$Bai$n and Bia!i" ha ena;!e# u# $ a9hieBe $ur drea% $ 9reaing &r$du9# and e9hn$!$gie# ha %ake &e$&!eb# !iBe# ;eer@ In hi# #&iri, eBer" H$nda A##$9iae and ;u#ine## &arner i# e&e9ed $ e%;ra9e and a9iBe!" #u&&$r #u&&$r diBer#i" and he 9u!ura! ri9hne## and adBanage# i &r$Bide#@ F$r&$rae S$9ia! Re#&$n#i;i!i": H$nda ha# a !$ng#anding 9$%%i%en $ ;e a 9$%&an" ha #$9ie" 8an# $ ei#@ H$nda i# 8$rking $ addre## he 8$r!db# enBir$n%ena! 9ha!!enge# hr$ugh a 9$%&rehen#iBe a&&r$a9h $r he near and !$nger er%#@ Read a;$u he#e &r$gra%#@ H$nda i# a!#$ engaged in a ;r$ad range $ a9iBiie# ha #u&&$r and giBe ;a9k $ he 9$%%uniie# 8here 8e 8$rk and !iBe@
Consumers
MARKETING PLAN ANALYSIS – HONDA VIETNAM
Consumer mar1ets.
1<
H$nda %ain g$a! i# $ &r$Bide high ua!i" ran#&$rai$n
$r Viena% Viena% 8ih rea#$na;!e &ri9e Business mar1ets. Here are #$%e H$nda #u&&!ier#, !ike, Keihin F$r& Que!
#"#e%, Sh$8a F$r& QSeering #"#e%, Shu%i$ 8iring #"#e%, Ld, NOK F$r&, Nih$n P!a#, Ni&&$n Seiki@ Seiki@ :ese$$er mar1et. e#ide r$% $i9ia! di#ri;uing 9hanne!, here are a!#$
reai!er# 8h$ &ur9ha#ed &r$du9 a &r$i &$in, #u9h a# dea!er, au$%$;i!e #&e9ia!i#, a&&r$Bed ;$d" #h$&@ Internationa$ Internationa$ mar1ets. F$ninena! E&an#i$n – N$rh, S$uh, and Fenra!
A%eri9a A%eri9an H$nda M$$r QAH 8a# e#a;!i#hed in L$# Ange!e# Ange!e# in une 1<, %arking he #ar $ H$ndab# e&an#i$n $Ber#ea#@ The ue# 8a# $ ind a %arke $r %$$r9"9!e# and $ 8in he #ai#a9i$n $ A%eri9an 9$n#u%er#, and #$ hr$ugh he e$r# $ AH a #a!e# ne8$rk 8a# 9reaed@ H$nda e#a;!i#hed $i9e# in Singa&$re and Ma!a"#ia in 1<', a9iBe!" &reå $r enr" in$ he gr$8ing S$uhea# A#ian A#ian %arke@ H$nda e#a;!i#hed A#ian H$nda, a 9$%&an" $r %$$r9"9!e and &$8er &r$du9# #a!e#, in angk$k, Thai!and, in O9$;er 1<C@ In A&ri! 1<?, Thai H$nda Manua9uring QTH, a &r$du9i$n ;a#e $r %$$r9"9!e# %$$r9"9!e# and genera!&ur&$#e engine#, 8a# e#a;!i#hed $r !$9a! &r$du9i$n@ !acro Environment -emo&raphic 2actor
De%$gra&hi9 9hange# haBe #ignii9an i%&a9# $n he #$9ia! and e9$n$%i9 &er$r%an9e# $ 9$unrie#, regi$n#, and he 8h$!e 8h$!e 8$r!d QGiang Pau, =>>@ There$re, dee& under#anding $ he &$&u!ai$n rend i# an adBanage in &r$%$ing #a!e#@
MARKETING PLAN ANALYSIS – HONDA VIETNAM
=>
N$8ada"#, %$$r9"9!e %$$r9"9!e i# 9$n#idered a# he %$# 9$%%$n %ean# $ ran#&$r ran#&$r in Viena%, Viena%, e#&e9ia!!" in H$ Fhi Minh Fi"@ In aBerage, here are = $ ' %$$r9"9!e# in ea9h h$u#e in Viena%@ Viena%@ There$re, Viena% ha# a !arge %$$r;ike9$n#u%&i$n@
MARKETING PLAN ANALYSIS – HONDA VIETNAM
=1
(United Nations, Department of Economic and Social Affairs, Population Division (2015) !orld !orld Population Population Prospects" Prospects" #$e 2015 %evision) %evision) T8$ T8$ gra&h# a;$Be #h$8 he 9$%&ari#$n ;e8een he &$&u!ai$n in 1> and in =>1?@ A# A# i 9an ;e #een r$% he gra&h#, he &$&u!ai$n in9rea#e# 9$n#idera;!" hr$ugh$u he &eri$d@ The &$&u!ai$n $ Viena% Viena% i# e#i%aed ar$und <>@' %i!!i$n in =>1C QThe $r!d $r!d ank, and and i# &redi9ed $ 9$ninu$u#!" ri#e in he he ne e8 "ear#@ In addii$n, NPA Viena% Viena% Q=>1? de#9ri;e# he #ru9ure $ &$&u!ai$n in Viena% a# $!!$8ing: Viena% Viena% ha# g$ne hr$ugh dra%ai9 9hange# in &$&u!ai$n #ru9ure@ The nu%;er $ &e$&!e under he age a ge $ 1? ha# a!!en #u;#ania!!", #u;#ania!!", 8hi!e he nu%;er $ &e$&!e $ 8$rking age Q1? $ C "ear# $!d ha# in9rea#ed@ e9au#e $ hi#, Viena% Viena% i# n$8 in a &eri$d kn$8n a# he g$!den g$!den &$&u!ai$n #ru9ureJ@
MARKETING PLAN ANALYSIS – HONDA VIETNAM
==
e#ide#, !eBe! $ edu9ai$n i# gr$8n #!igh!" 8hi9h ha# !ed $ he ri#e in in9$%e and !iBing #andard $ &e$&!e !iBing in Viena%@ Viena%@ A99$rding!", A99$rding!", i 9an ;e &redi9ed ha &e$&!e 8$u!d ;e %$re ua!i"9$n#9i$u# raher han &ri9e9$n#9i$u#@ &ri9e 9$n#9i$u#@ M$re$Ber, Viena% Viena% ha# uneua! di#ri;ui$n $ &$&u!ai$n@ Pe$&!e are %$Bing r$% r $% he 9$unr"#ide $ 9iie#@ There$re, 9$%&anie# #h$u!d under#and he#e dieren9e# ;e8een rura! and ur;an area, and i%&!e%en ee9iBe #raegie# $ di#ri;ue heir $ering# hr$ugh he 9$unr"@ 9$unr"@ Turning $ gender, n$8ada"#, n$8ada"#, 8$%en end# $ ;e inde&enden ;e9au#e he" de#ire he #a%e righ# a# %en@ There$re, he nu%;er $ 8$%en 8h$ %ake# heir $8n !iBing i# g$ing u& #har&!"@ Thi# Thi# ha# !ed $ he in9rea#e $n he 9$n#u%&i$n $ re!aiBe!" e&en#iBe &r$du9#@ H$8eBer, 8$%en haBe dieren e"e# $n a#hi$n and he" &a" %u9h %$re aeni$n $n he $u!$$k han %en@ Tha i# 8h" %arkeer# haBe $ %ake #ure $ &r$Bide Bari$u# de#ign in heir heir $ering#@ On he $her hand, %en %en u#ua!!" end $ ;e %$re ua!i"9$n#9i$u# #u9h a# e9hn$!$g" raher han de#ign, #$ %arkeer# #h$u!d a!#$ ind he 8a"# $ e%&ha#i7e ua!iaiBe ara9iBene##@ Economic 2actor
E9$n$%i9 enBir$n%en ae9# 9$n#u%er ;u"ing &$8er and #&ending &aern#@ The re#ear9h i# a;$u H$nda %$$r9"9!e, $n he $her hand, i i# ea%ined a!! a9$r# 8hi9h are inB$!Bed in e9$n$%i9 enBir$n%en ha in!uen9e he #a!e# $ %$$r;ike# in Viena%@ Viena%@ In a9, Viena% Viena% i# a deBe!$&ing 9$unr" in he &r$9e## $ indu#ria!i7ai$n and %$derni7ai$n, and here$re, %an" e9$n$%i9 a9$r# haBe re9en!" 9hanged@ The ai% $ he e9$n$%i9 enBir$n%en re#ear9h i# $ he!& ana!"7ing he enire %arke h$r$ugh!" $ under#and h$8 he %arke re9en!" r e9en!" run#@ There$re, ri9h in$r%ai$n #h$u!d ;e 9areu!!" ea%ined $ ake he ;e# #raeg"@ Thi# re#ear9h 9$Ber# $ur &ar# ;e!$nging $ he e9$n$%i9 enBir$n%en@
MARKETING PLAN ANALYSIS – HONDA VIETNAM
='
a nd Viena%, Viena%, are In2$ation rate. ir#!", in!ai$n rae in 8$ 9$unrie#, a&an and ana!"7ed@ a&an, he $under $ H$nda, 8i!! ;e 9$n#idered a ir#@ In a9, he #ai#i9 #h$8# ha r$% A&ri! $ u!" in =>1?, he in!ai$n rae $ a&an 8en d$8n r$% >@ $ >@=@ I 8i!! 9au#e ha %an" &r$du9#J &ri9e# de9rea#e $r #a" 9$n#an!", and he 9$# $ %aeria!# u#age in %aking %$$r9"9!e# 8i!! $!!$8 #i%i!ar 8a"@ Thi# Thi# %a" i%&a9 $n he &ri9e $ he ina! &r$du9#@ e#ide, 8hen %$$r;ike# %$$r;ike# are de!iBered a# e&$r &r$du9# $ Viena%, Viena%, hi# &ri9e %a" ;e redu9ed@ H$8eBer, he %$$r9"9!e %arke u#ua!!" #a"# #a;!", #$ #$ i# &ri9e end# e nd# $ #a" 9$n#an!"@ There$re, There$re, he %$$r9"9!e &r$du9er# !ike!" in9rea#e he uani" $ %$$r;ike# in#ead $ 9hanging he &ri9e# $ &r$du9#@ Ne, he in!ai$n rae $ Viena% Viena% i# ea%ined@ I ha# a!#$ gradua!!" de9rea#ed hr$ugh eBer" %$nh, he in$r%ai$n indi9ae# ha r$% A&ri! $ Augu# Augu# in =>1?, he rae had de9rea#ed r$% >@<< $ >@1, and he #ai#i9 &redi9# ha i 8i!! 9$ninu$u#!" de9!ine@ Thi# &ar in9!ude# Viena%J# Viena%J# in!ai$n rae ;e9au#e here are 8$ kind# $ %$$r9"9!e#, $ne i# a##e%;!ed in a&an and an$her i# a##e%;!ed in Viena%@ H$8eBer, he rea#$n $r %eni$ning in he in!ai$n rae in Viena% i# ha $n!" e8 &er9en $ d$%e#i9 &r$du9i$n a99$un# $r highBa!ue 9$%&$nen# 9$%&$nen# $ Behi9!e#@ F$%&$nen# F$%&$nen# %anua9ured in Viena% Viena% are %$#!" #i%&!e #&are &ar# #u9h a# #ea ;e!#, #ea#, and 8ire@ The re# $ he 9rii9a! eui&%en 8ih high e9hn$!$gi9a! 9$nen %$#!" i%&$red r$% $her 9$unrie#@ The in9rea#e in he in!ai$n rae !ike!" !ead# $ he in9rea#e in he #a!e# $ &r$du9#@ Viena% i# he Consumer spendin&@ F$n#u%er #&ending in Viena%
$her 9ru9ia! &ar@
A99$rding $ IEFONOMIFS Q=>1?, r$% r $% =>1' $ =>1C, Viena%e#e 9$n#u%er #&ending in9rea#ed r$% =,''1,1>@? ;i!!i$n VND $ =,?<1,'' ;i!!i$n VND, and i 9$ninu$u#!" in9rea#e# $ =,CC,><@>1=? ;i!!i$n VND in =>1?@ The $re9a# #h$8# ha
MARKETING PLAN ANALYSIS – HONDA VIETNAM
=C
i 8i!! in9rea#e $ =,<,=?@C ;i!!i$n VND 8ihin ne 8$ "ear#@ e9au#e $ he in9rea#e in 9$n#u%er #&ending, i indi9ae# ha Viena%e#e &e$&!e re9en!" end $ #&end %$re@ The %arke en9$urage# &e$&!e $ #&end a# 8e!! a# heir a;i!i" $ d$ i@ a#ed $n hi# in$r%ai$n, &r$du9er# 9$u!d de9ide $ in9rea#e he &r$du9i$n $ &r$du9# and $9u# #r$ng!" #r$ng!" $n Viena%e#e Viena%e#e %arke a# he de#inai$n $ e&$r@ The $eve$ o2 income@ The ne &ar i# he !eBe! $ in9$%e@ Thi# i# he i%&$ran
&ar ;e9au#e r$% hi# daa;a#e, %arkeer# 9$u!d ;rie!" under#and a;$u a;$u he 9hange in 9$n#u%er ;ehaBi$r and ;u"ing &$8er@ A99$rding $ he $r!d $r!d ank, he !eBe! $ in9$%e ha# gradua!!" in9rea#ed eBer" "ear@ The Gr$## D$%e#i9 Pr$du9 &er 9a&ia in Viena% Viena% %arked c=>?=@' in =>1?@ e#ide, an aBerage 9$# $ a %$$r9"9!e #e!!ing in Viena% Viena% Barie# r$% c>> $ c<>>@ a#i9a!!", Viena%e#e Viena%e#e &e$&!e 9$u!d ;u" a %$$r;ike ;" he%#e!Be# 8ih $ne $r 8$ "ear #aBing@ F$n#euen!", F$n#euen!", he !eBe! $ in9$%e i# &redi9ed $ in9rea#e in he uure, #$ n$ $n!" H$nda H$nda ;u a!#$ he $her 9$%&anie# 9$%&anie# !ike!" &r$du9e and e&$r %$re %$$r9"9!e# in $rder $ in9rea#e heir reBenue a# 8e!! a# &r$i@ M$re$Ber, Viena%e#e Viena%e#e %arke i# #i!! a &$enia! %arke $ inBe# and and deBe!$& %$$r9"9!e indu#r"@ indu#r"@ 3$o"a$ e22ect. The !a# a9$r# #h$u!d ;e 9$n#idered i# he g!$;a! ae9#@
A99$rding $ Mr@ Kur$ka8a Keng$, Keng$, he FEO $ A#ia P!u# In9@, #aed ha %idd!e and a!uen 9!a## QMAF, ha %ean# he %idd!e in9$%e 9!a## and 8ea!h" &e$&!e, i# $ne $ er%in$!$gie# 8hen 8e di#9u## ;u#ine## $&&$runiie# in deBe!$&ing 9$unrie# !ike Viena%@ Viena%@ A99$rding $ $#$n F$n#u!ing Gr$u&, h$u#eh$!d# 8h$#e in9$%e are 1? %i!!i$n VND $r %$re 8i!! ;e ;e!$nged $ he %idd!ein9$%e 9!a##, and h$u#eh$!d# 8h$#e in9$%e are r$% '> %i!!i$n VND $r %$re 8$u!d ;e 9!a##iied in$ highin9$%e 9!a##@ In Viena%, he nu%;er $ MAF i# a;$u 1= %i!!i$n in =>1=, and i i# e&e9ed $
MARKETING PLAN ANALYSIS – HONDA VIETNAM
=?
rea9h '' %i!!i$n &e$&!e ;" =>=>@ e9au#e $ he in9rea#e in he nu%;er $ 8ea!h" &e$&!e, i 8i!! !ead de%and in9rea#e $r re!aiBe!" e&en#iBe &r$du9# $ #u&&$r #u&&$r ;u#ine##e#J &$#ii$n and #anding in he #$9ie"@ #$9ie"@ H$8eBer, ;e9$%ing a %e%;er $ he $r!d $r!d Trade Organi7ai$n QTO &r$%$e# Viena%b# Viena%b# e9$n$%" $ deBe!$& deBe!$& dee&er and 8ider in he g!$;a! e9$n$%"@ e9$n$%"@ The $&&$runi" $ ake adBanage $ eerna! re#$ur9e# a99e!erae# he &r$9e## $ indu#ria!i7ai$n and %$derni7ai$n in Viena%@ Addii$na!!", Addii$na!!", Viena% ha# a!read" #e a arge in =>=> $ ;a#i9a!!" ;e9$%e an indu#ria!i7ed $8ard %$derni7ed 9$unr"@ 9$unr"@ urher%$re, here i# an$her &$enia! #eg%en in Viena%e#e %arke: he $reign 8$rker# 8h$ 8$rk and !iBe in Viena% $r !$ng &eri$d $ i%e@ The %arke in Viena% ;a#i9a!!" gr$8# #!igh!", #!igh!", and i 9reae# grea $&&$runiie# $r inernai$na! 9$%&anie#@ E#&e9ia!!", aer WD$i M$iX in 1<, he Viena%e#e e9$n$%" grea!" #e& in$ a higher !eBe! and gr$8 ;eer and a#er@ e$re 1<, Viena% Viena% #ri9!" reaed $reigner# 8hen he" 9a%e $ Viena% $r 8$rking $r !iBing@ e 9an #ee he re#u!# 8ha ha# 9hanged a !$ aer WD$i W D$i M$iX &$!i9", and $;Bi$u#!" he gr$8h in e9$n$%i9 !ead# a !$ $ $reigner# $ 9$%e $ Viena%, #$%e $ he% 9$%e $r 8$rking and $her# $r !iBing and geing %arried@ F$n#euen!", ;e9au#e here are %an" $&&$runiie# $r inernai$na! 9$%&anie# $ inBe# in he Viena%e#e Viena%e#e %arke, a huge nu%;er $ $reign !a;$r# are 8$rking in Viena%@ T$ #u% u& hi# &ar, he Viena%e#e %arke i# !ike!" a &$enia! %arke $r %an" ir%# $ inBe# in and %ake &r$i#@ On he $her hand, %$$r9"9!e indu#r" 8$u!d ;e #auraed and here$re, i i# ne9e##i" ha ea9h 9$%&an" rie# $ ind a ne8 and &$enia! %arke@ H$8eBer, %arkeer# %arkeer# %u# 9$n#ider n$ $n!" he g$$d g$$d #ide# ;u a!#$ he ;ad #ide# $ he %arke in $rder $ %ake he ;e# ;e# de9i#i$n# $r heir 9$%&an"@ 9$%&an"@
MARKETING PLAN ANALYSIS – HONDA VIETNAM
=
Natura$ 2actor
In9rea#ing he nu%;er $ Behi9!e# !ead# he air &$!!ui$n in i n he 9i"@ In %an" ;ig 9iie#, air &$!!ui$n ;e9$%e# a h$ i##ue@ i##ue@ Trai9 Trai9 Ua% re#u!# in %$re ehau# u%e hen i %ake# he a%$#&here #u"@ Viena% Viena% i# ranked he $urh in he 8$r!d ;e9au#e ;e9 au#e $ he a%$un $ %$$r9"9!e %$$r9 "9!e 8ih ' %i!!i$n QA!ar%ing QA!ar %ing air &$!!ui$nJ, =>1?@ The %$# &$!!ui$n area# in Viena% Viena% are Han$i and H$ Fhi Minh Fi"@ Fi"@ A99$rding $ Pr$@ Dr@ Dr@ Le Hu" a, Dire9$r $ he In#iue $r S9ien9e, S9ien9e , Te9hn$!$g" Te9hn$!$g" and EnBir$n%ena! Manage%en in H$ Fhi Minh Fi" Fi " niBer#i" $ Indu#r", eBer" da" in he 9i" ar$und ? %i!!i$n Behi9!e# 9ir9u!aing a!$ng he %ain r$ad $ ?>> #@ ki!$%eer $ he 9i" haBe %ade air &$!!ui$n !eBe!# eBen %$re #eri$u# QOanh, =>1' There are %an" &r$Ue9# $ g$Bern%en 8hi9h are 9$nri;ued $ redu9ing he &$!!ui$n #u9h a#: i%&$#ing i%&$#ing heaB" a $n Behi9!e# $ redu9e he a%$un a%$un $ &ur9ha#ing %$$r;ike#, en9$uraging he deBe!$&%en $ Behi9!e# u#ing 9!ean 9! ean energ", 9a!!ing $r he a8are $ 9ii7en 9ii7e n a;$u &r$e9ing he enBir$n%en@ A99$rding!", A99$rding!", %$$r9"9!e 9$%&anie# ha# ;een reuired $ &r$du9e %$re enBir$n%ena!9$n#9i$u# &r$du9#, and hi# i# a 9urren rend $ he enire indu#r" in Viena%@
Techno$o&ica$ 2actor
Te9hn$!$g" Te9hn$!$g" a9$r# ha# ;een 9hanging ra&id!", #$ eBer" 9$%&an" ha# $ ada& $ he#e 9hange# $r #urBiBa!@ I 9reae# ne8 %arke and $&&$runiie# $r %arkeer#@ Te9hn$!$g" Te9hn$!$g" i# he i%&$ran e!e%en# $ he %a9r$ enBir$n%en@ AdBan9e in e9hn$!$gie# i%&r$Be# he &r$du9 and i%&r$Be he %arkea;i!i" $ he &r$du9 a# 8e!!@
MARKETING PLAN ANALYSIS – HONDA VIETNAM
=
The ;irh $ ne8 e9hn$!$g" in9rea#e# he 9$%&eii$n $ ne8 &r$du9# 9$%&ared $ he radii$na! $ne#@ Ne8 e9hn$!$g" &u#he# ener&ri#e# $ 9hange $ in9rea#e 9$%&eiiBe a;i!iie#@ The e9hn$!$g" 9reae 9$ndii$n# $ &r$du9e 9hea&er &r$du9 8ih high ua!i", ua!i", 8hi9h 8i!! ;e a;!e $ #ai#" 9u#$%er# 9u#$%er# and 9$nri;ue $ in9rea#ing he #a!e#@ Naura! re#$ur9e# and &e$&!e are ke" e!e%en# $ e9hn$!$g" a9$r@ a#ed $n $n hi#, he 9$%&an" ;ring# $u %an" &r$du9 $ %ee heir need@ In %$$r9"9!e indu#r" &e$&!e 9are a;$u #aBe energ" $ #aBe %$ne" %$ne" and redu9e he ehau# u%e $ &r$e9 he enBir$n%en@ An$her e9hn$!$g" i# 9$%%uni9ai$n e9hn$!$g"@ e9hn$!$g"@ A99e## $ he inerne he! 9$nne9 9$n#u%er# $ 9$%%uniie# in he g!$;e here$re, &r$du9# 9an ;e kn$8n a# and ea#i!"@ I he! ;u#ine##e# $ in9rea#e heir #a!e# and e9hange# $ g$$d# and #erBi9e#@ I &r$Bide# 9$n#u%er# $&&$runiie# $ a99e## $ #h$&&ing in an$her 8a": $n!ine #h$&&ing@ #o$itica$ 2actor
Viena% Viena% i# 9$n#idered a# $ne $ he %$# #a;i!i7ing &$!ii9a! enBir$n%en# in he 8$r!d, and a!#$ a# a 9$%$ra;!e and #ae enBir$n%en $r ener&ri#e# $ inBe# in@ La8 $n InBe#%en and La8 $n Ener&ri#e# ;e9$%e ee9iBe r$% une 1, =>>, 8hi9h a9i!iae he e&an#i$n $ he ;u#ine## reed$%, ara9 &riBae inBe#%en, #renghening &$#in#&e9ed %e9hani#% and 9reae a air&!a" ie!d $r a!! e9$n$%i9 #e9$r#@ A99e##i$n $ he TO in =>> had a #r$ng re$r% $n he a &$!i9ie# $ Viena%@ Viena%@ There are 1= ari !ine# $ ;e 9u, 8hi9h ha# redu9ed %an" &r$9edure# in $rder $ 9reae aB$ra;!e 9$ndii$n# $r ;u#ine##e#@ A99$rding $ TO 9$%%i%en#, 9$%%i%en#,
MARKETING PLAN ANALYSIS – HONDA VIETNAM
=
#in9e Ma" '1, =>>, Viena% %u# re%$Be di#9ri%ina$r" ru!e# $r i%&$r, di#ri;ui$n and u#e $ %$$r9"9!e# 8ih engine 9a&a9i" $ 1? 9u;i9 9eni%eer# $r %$re@ I%&$r ari# $r %$$r9"9!e# haBe dr$&&ed r$% 1>>, ;" he i%e $ a99e##i$n, $ > in =>1=, #&are &ar# $ a!! kind# e!! r$% ?> $ '?C? ;" =>1>@ A A he #a%e i%e, i %e, #in9e anuar" 1, =>>< Viena% Viena% %u# !e $reign ener&ri#e# i%&$r and di#ri;ue i%&$red %$$r9"9!e# dire9!" in$ he d$%e#i9 %arke@ I%&$r duie# haBe redu9ed, here$re, d$%e#i9 ener&ri#e# #h$u!d a9iBe!" !inked 8ih ea9h $her $ i%&r$Be 9$%&eing 9a&a;i!i"@ The a;$!ii$n $ he &reerenia! i%&$r ari# a he rae $ !$9a!i7ai$n ha# %ade i dii9u! $r ener&ri#e# 8hi9h &r$du9e and rade %$$r9"9!e# ;u hi# i# he $;Ue9iBe reuire%en# $ inegrai$n and %arke deBe!$&%en, and a# 8e!! a# #u&&$r $$!# $r ;u#ine##e#@ The g$Bern%en ha# u#ed a in9eniBe# $r &ri$ri" #e9$r# #u9h a# engineering, %anua9uring, and hen9e i 8i!! indire9!" #u&&$r he %$$r9"9!e indu#r" 8ih !$8 enr" &ri9e 9$%&$nen# and he rei%;ur#e%en $ in9$%e a i he 9$%&anie# u#e &r$i# $ inBe# in e9hn$!$g" and deBe!$&ing he %$$r9"9!e@ Sociocu$tura$ 2actor
A99$rding $ he re&$r $ Mini#r" $ Tran#&$r $n u!", =>11, =>11, he &$&u!ai$n $ Viena% Viena% 8a# <>,?C<,'<> &e$&!e, ranking 1Ch in he 8$r!d, 8ih he &$&u!ai$n den#i" i# n$ eBen!" di#ri;ued in he &r$Bin9e# a9r$## he 9$unr"@ E#&e9ia!!" he &$&u!ai$n 9$n9enraed %ain!" in he ;ig and 9r$8ded 9r$8ded 9iie#, #u9h a# Han$i and H$ Fhi Minh Fi"@ Viena%e#e Viena%e#e a%i!" i# u#ua!!" a radii$na! h$u#eh$!d 8ih =' generai$n# in9!uding grand&aren#, &aren# and 9hi!dren, 8hi9h a!#$ ae9 %u9h $n he de%and $r %$$r9"9!e#@ u"ing a Behi9!e in a a%i!" ha# a !$ $ 9$%%en# giBen ;" he
MARKETING PLAN ANALYSIS – HONDA VIETNAM
=<
dieren9e# $ $&ini$n and generai$n@ O!der &e$&!e $en $9u# $n #e9uri" and !$8e# 9$#, ;u he "$ung &e$&!e end $ 9are a;$u he 9$!$r, #"!e and eaure# $ he Behi9!e@ S;OT Ana$ysis
a#ed $n $ur ana!"#i# $ 9urren %arke 9$ndii$n# in &reBi$u# 8$ &ar#, 8e 9an ie%i7e &$enia! SOT a9$r# ;e!$8@ There are Bari$u# a9$r# ha ae9 $ H$ndaJ# a9iBiie#@ In hi# &ar, 8e ie%i7e Bari$u# SOT a9$r# ir#, hen de#9ri;e #$%e ke" a9$r# ha huge!" in!uen9e $n he %arkeing #raegie# 8e re9$%%end !aer@ Ke" a9$r# are de&i9ed in he 9har ;e!$8@
Stren&ths.
Pr$du9 Bariai$n
ide &ri9e range
F$!$r Bariai$n Q$r #$%e ;rand#, e#&e9ia!!" in !$8er &ri9e %$de!#
E9e!!en #a!e# #erBi9e#
Vari$u# FSR a9iBiie#
MARKETING PLAN ANALYSIS – HONDA VIETNAM
G$$d a99e## $ dea!er# QMan" dea!er# in Viena%
Varie" Varie" $ arge #eg%en#
Sr$ng ;rand re9$gnii$n: High ua!i", dura;i!i"
The in9rea#e in he &r$du9i$n 9a&a9i" – e#a;!i#hed he hird &!an in Viena%
High !$9a! 9$nen rai$
The g$$d di#ri;ui$n $ &r$du9# – !$8er&ri9e %$de!# in %$unain area# and
'>
higher&ri9e %$de! in ur;an area
ide range $ %edia 9hanne! – g$$d $r adBeri#ing#
AdBan9ed e9hn$!$g" – PGMI, and id!ing #$& #"#e%
Sin9e H$nda #u99eed# in d$%inaing in he %arke, here are %an" #rengh# ha #u&&$r i# #u99e## in he Viena%e#e %arke@ e &$in &$in $u 8$ #rengh#: #r$ng ;rand &$8er and adBan9ed e9hn$!$g"@ e9hn$!$g"@ ih ih n$ d$u;, d$u;, H$nda he #r$nge# ;rand in hi# hi# %arke a!! Viena%e#e &e$&!e kn$8 H$nda, and he" ru# i# &r$du9# are high ua!i"@ There$re, hi# i# he grea adBanage 8hen i &r$%$e# he #a!e# $ %$$r9"9!e#@ H$nda 9an u#e i# na%e a# a g$$d #$ur9e $ 9$nBin9e 9$n#u%er#, and i #h$u!d ui!i7e he na%e $ 9reae a &$#iiBe re&uai$n hr$ugh he enire %arke@ In addii$n, e#&e9ia!!" $r SHi 1=?1?>, adBan9ed e9hn$!$g" #u9h a# PGMI and id!ing #$& #"#e% #h$u!d ;e e%&ha#i7ed hr$ugh he &r$%$i$n 9a%&aign@ Sin9e hi# i# he rea#$n SHi 1=?1?> i# he e&en#iBe ;rand, H$nda %u# a&&ea! he#e adBan9ed e9hn$!$g" and Uu#i" he higher &ri9e@ ;ea1nesses.
Genera! adBeri#ing# T$$ T$$ %u9h $9u# $n !$8&ri9e &r$du9#: aBe aBe A!&ha e9@
MARKETING PLAN ANALYSIS – HONDA VIETNAM
'1
H$nda i# he #u99e##u! 9$%&an" in Viena%, #$ here are n$ #$ %u9h 8eakne##e# i &$##e##e#@ H$8eBer, H$8eBer, 8e &$in $u $u 8$ 8eakne##e#: genera! adBeri#ing# and huge huge re!ian9e $n !$8&ri9e %$de!@ A ir#, e#&e9ia!!" $r SHi 1=?1?>, H$nda d$e# n$ ake g$$d adBeri#ing #raeg" $ &r$%$e he #a!e# $ hi# %$de!@ I# adBeri#ing i# $$ genera! here$re, i d$e# n$ #u99eed in &r$%$ing hi# ;rand ;r$ad!"@ M$re$Ber, H$nda huge!" re!ie# i# #a!e# $n !$8&ri9e %$de!: aBe and Su&er Drea%@ A99$rding $ he %arke re#ear9h 9$ndu9ed ;" A#ia P!u# In9@ Q=>1C, %$re han ?> $ %$$r9"9!e u#er# in Viena% u#e he#e 8$ %$de!#@ On he $her hand, he #a!e# $ SHi 1=?1?> d$e# n$ gr$8 idea!!", #$ here i# a ne9e##i" $ 9hange i# &r$%$i$n $r SHi 1=?1?>@
Opportunities.
Large %arke – he &$&u!ari" $ %$$r;ike The in9rea#e in &$&u!ai$n The in9rea#e in he nu%;er $ &e$&!e $ 8$rking age The gr$8h $ edu9ai$n !eBe! – he in9rea#e in he ua!i"9$n#9i$u# 9$n#u%er# The ri#e in in9$%e and !iBing #andard The inde&enden9e $ 8$%en The i%&$ran9e $ re!ai$n#hi& a%$ng Viena%e#e &e$&!e High !eBe! $ air &$!!ui$n – $ inr$du9e he e9$riend!" %$de! The in9rea#e in he nu%;er $ $reign 8$rker# in Viena% Viena%
Sin9e Viena% ha# #ignii9an!" gr$8n re9en e8 "ear#, here are Bari$u# $&&$runiie# in hi# %arke@ ir#!", a# $!!$8ing he gr$8h $ e9$n$%", he in9$%e !eBe! ha# gr$8n dra%ai9a!!"@ Thi# %ake# 9$n#u%er# 9$n#u%er# a$rda;!e $ &ur9ha#e %$re e&en#iBe &r$du9#
MARKETING PLAN ANALYSIS – HONDA VIETNAM
'=
9$%&ared $ he" 8ere in e8 "ear# ag$ hi# !ead# $ he in9rea#e in 9$n#u%er #&ending@ In addii$n, he gr$8h $ edu9ai$n !eBe! a!#$ &$#iiBe!" i%&a9# $n he #a!e# $ H$ndaJ# &r$du9#@ Edu9ai$n Edu9ai$n he! 9$n#u%er# $ ;e %$re ua!i"9$n#9i$u# raher han &ri9e9$n#9i$u#, e#&e9ia!!" $r a !arge &ur9ha#e #u9h a# %$$r9"9!e# $r #%ar&h$ne#@ A99$rding!", A99$rding!", H$nda H$nda 8$u!d ;e a;!e $ Uu#i" high &ri9e 9harged $ &r$du9# ;" e%&ha#i7ing h$#e h$#e high ua!i" and dura;i!i"@ dura;i!i"@ urher%$re, air &$!!ui$n in Viena% Viena% %igh a!#$ ;e an $&&$runi" $ &r$%$e e9$riend!" &r$du9#@ Man" re#ear9he# #h$8ed ha he !eBe! $ air &$!!ui$n in Viena% i# #eri$u# !eBe!, and here i# a ne9e##i" $ dea! 8ih hi# &r$;!e%@ There$re, he #a!e# $ e9$riend!" &r$du9# 8$u!d in9rea#e i 9$n#u%er# are enBir$n%ena!9$n#9i$u#@ ina!!", ina!!", he in9rea#e in he nu%;er $ $reign 8$rker# %igh ;e a;!e $ 9reae a ne8 %arke in Viena%@ Sin9e he g$Bern%en i%&!e%ened d$i %$i &$!i9", %an" $reign 9$%&anie# haBe inBe#ed in Viena%e#e %arke ;e9au#e $ i# grea &$enia! $ gr$8h@ Thi# !ead# $ in9rea#e he nu%;er $ $reign 8$rker# 8$rking in Viena%@ Hen9e, hi# i# a!#$ $ne $ he $&&$runiie# $ e&and he %arke and in9rea#e he #a!e# $ &r$du9#@ Threats.
Sauraed %arke – he de%and de9!ine in 1' in =>1' and he de9!ine in #a!e# in Viena%e#e Viena%e#e %arke
A!ernaiBe# r$% 9$%&ei$r#
ina!!", 8e &$in $u 8$ hrea# H$nda 9urren!" a9e#: %arke #aurai$n and he in9rea#e in he nu%;er $ 9$%&eing &r$du9#@ The ;igge# &r$;!e% H$nda a9e# i# %arke #aurai$n@ A99$rding $ H$nda Q=>1C, he de%and $r %$$r9"9!e# in he Viena%e#e Viena%e#e %arke de9!ine in r$ugh!" 1' 9$%&ared $ he &reBi$u# "ear@ Thi# Thi# negaiBe!" i%&a9 $n he #a!e# $ %$$r9"9!e# in he enire %arke@ There$re, H$nda
MARKETING PLAN ANALYSIS – HONDA VIETNAM
''
%u# dea! 8ih hi# &r$;!e% ;" inding a ne8 8a" 8a "@ H$nda %igh ;e a;!e $ !aun9h a ne8 9a%&aign $ &r$%$e he #a!e#, $r $ ind a ne8 %arke 8here i ha# neBer $9u#ed $n@ In addii$n, he in9rea#e in he nu%;er $ 9$%&eing &r$du9# and a!ernaiBe# r$% 9$%&ei$r# i# an$her hrea H$nda #h$u!d rea9@ Re9en!", $her 9$%&ei$r# #!igh!" in9rea#e he %arke #hare@ H$nda #i!! ha# a huge %arke #hare in he %arke, ;u he gr$8h $ 9$%&ei$r# %igh ;e a hrea in he uure@ T$ #u% u& hi# &ar, eBen h$ugh H$nda i# d$%inan in he %arke, i a!#$ &$##e##e# 8eakne##e# 8eakne##e# and a9e# hrea# 8hi9h i %u# dea! 8ih@ H$nda 9an in9rea#e in9rea#e i# #a!e# ;" $Ber9$%ing i# 8eakne##e# i #h$u!d ;$$# he #a!e# $ high&ri9e %$de! eiher@ H$nda #h$u!d dea! 8ih he #auraed %arke #in9e hi# 8i!! in!uen9e $n he #a!e# $r a !$ng er%@ A99$rding!", A99$rding!", ;a#ed $n he SOT a9$r# 8e &re#ened in hi# &ar, 8e 8i!! %ake hree re9$%%endai$n# $r H$ndaJ# %arkeing #raeg" $ in9rea#e he #a!e# $ SHi 1=?1?> in ne &ar@ :ecommendations
a#ed $n $ur ana!"#i# %eni$ned a;$Be, 8e re9$%%end# r e9$%%end# hree %arkeing #raegie# $r he #a!e# $ SHi 1=?1?> %arke deBe!$&%en $r highin9$%e #eg%en %arke deBe!$&%en $r $reigner# #a"ing in Viena% Viena% and he een#i$n $ 9u#$%er #erBi9e#@ !ar1et deve$opment 2or hi&hincome se&ment
SHi 1=?1?> i# kn$8n a# $ne $ he %$# Ba!ua;!e %$$r9"9!e ;rand# $ H$nda@ There$re, $ur ir# re9$%%endai$n i# arge a rge $ &e$&!e 8ih high in9$%e, 8h$ a$rd he 9h$#en &r$du9@ G$ing 8ih hi# arge #eg%en i# a 9ha!!enge $r H$nda ha &e$&!e 8ih high in9$%e end# $ haBe %an" $&i$n# in 9h$$#ing 9h$$#ing a %ean# $ ran#&$rai$n@ H$8eBer, 8e ;e!ieBe ha hi# i# n$ i%&$##i;!e i 8e dee&!" under#and
MARKETING PLAN ANALYSIS – HONDA VIETNAM
'C
$ur arge 9$n#u%er and %ake an a&&r$&riae %arkeing &!an $ &r$%$e SHi 1=?1?> $ he%@ :easons to choose this mar1et.
There are 8$ rea#$n# 8h" 8e 9h$$#e hi#
arge %arke@ ir# $ a!!, 8e 8$u!d !ike $ ake adBanage $ 9hange# in he e9$n$%i9# $ H$ Fhi Minh Fi" Fi "@ A99$rding A99$rding $ e9$n$%i9 ana!"#i#, here ha# ;een a gr$8h in he !eBe! $ in9$%e $ Viena%e#e Viena%e#e &e$&!e, e#&e9ia!!" &e$&!e !iBing in H$ Fhi Minh Fi"@ Fi "@ There$re, he 9$n#u%er i# %$re !ike!" $ ;e 9$nBin9ed ;" #h$8ing he% ;enei# ha he" 9an ge ;" ;u"ing hi# ;rand@ In $her 8$rd#, &e$&!e 8ih high in9$%e ee! ea#ier $ #&end !arge %$ne" $n #$%ehing han e8 "ear# ag$@ The $her rea#$n $r 9h$$#ing hi# %arke i# ;e9au#e 8e!!$ &e$&!e end $ 8an $ ge aeni$n a eni$n r$% $her# ;" #h$8ing $@ The" u#ua!!" 8an ;ig h$u#e# and !uur" 9!$he#, and a Behi9!e i# n$ an e9e&i$n@ A!h$ugh here 8a# a de9!ine in he de%and $ %$$r9"9!e# in Viena% QH$nda, =>1C and $da" %$re and %$re &e$&!e !ike $ haBe a 9ar in#ead $ a %$$r9"9!e, 8e ;e!ieBe ha 8e 9an ake hi# 9ha!!enge and urn i in$ an adBanage in $ur adBeri#ing #raeg" #raeg "@ Advertisin& strate&y.
In $rder $ #$!Be he &r$;!e% 8e haBe %eni$ned ;e!$8
and $ &r$%$e SHi 1=?1?> $ $ur arge #eg%en, he ir# hing 8e need $ d$ i# #h$8ing $ur 9$n#u%er he rea!i"@ The rea!i" 8e 8$u!d !ike $ %eni$n i# a;$u he rai9 Ua%@ N$8ada"#, rai9 Ua% i# a he a!er rae@ I 9an $99ur an"i%e and a an"8here@ M$re$Ber, he #ree #"#e% in H$ Fhi Minh Fi" 9$n#i## $ %an" #%a!! #ree#@ There$re, i i# ere%e!" dii9u! $r &e$&!e $ raBe! r$und he 9i" 8ih a 9ar in#ead $ a %$$r9"9!e@ Thi# rea!i" i# an adBanage $r H$nda $ ge ;a9k i# 9$n#u%er, e#&e9ia!!" i# &$enia! 9$n#u%er# $r SHi 1=?1?>@ An$her #raeg" 8e u#e in adBeri#ing SHi 1=?1?> i# #h$8ing he ;enei# ha $ur
MARKETING PLAN ANALYSIS – HONDA VIETNAM
'?
&r$du9 9an &r$Bide $ he 9$n#u%er, 9$n#u%er, e#&e9ia!!" in #aBing ue! and a!#$ 9$nri;uing $ he enBir$n%en, in $rder $ di#ra9 he &r$;!e% 8ih &ri9ing@ H$nda #h$u!d $9u# $n i# %$dern and he!&u! e9hn$!$gie# 8hi9h are PMGI, IDLING #$& and he %$# #ignii9an i# he #%ar ke", 8hi9h i# ir# u#ed in %$$r9"9!e %arke in H$ Fhi Minh Fi"@ The#e The#e e9hn$!$gie# #h$u!d ;e #and $u in $ur adBeri#ing in $rder $ gra; he aeni$n $ i# arge 9$n#u%er#@ urher%$re, $9u#ing $n he de#ign and 9$!$r Barie" are a!#$ u#eu! 8a"# 8a "# $ ara9 $ur 9$n#u%er@ e9au#e $ur arge 9$n#u%er i# high 9!a## &e$&!e, here$re he" &a" !$# $ aeni$n in he de#ign@ de#ign@ A99$rding $ he adBeri#ing #raeg", 8e re9$%%end hree %eh$d# $ &r$%$e SHi 1=?1?> $ $ur arge 9$n#u%er#@ ir#, H$nda #h$u!d &r$%$e $n adBeri#ing $n ne8#&a&er, $n!ine 8e;#ie, and e!eBi#i$n@ The#e hing# are $$ 9$%%$n in adBeri#ing@ H$8eBer, he#e are ere%e!" ee9iBe 8a"# $ ;$$# $ur #a!e ;e9au#e &e$&!e 8ih high in9$%e, e#&e9ia!!" ;u#ine## &e$&!e, u#ua!!" u&dae ne8# in h$#e 9hanne!#@ The #e9$nd #ugge#i$n i# a;$u he di#&!a" $ SHi 1=?1?> in $ur #h$8r$$%#@ e #h$u!d #h$u!d %ake #ure &!a9e# $r SH. 1=?1?> $ #and $u and e&re## he !uuri$u# !uuri$u# i%age in $rder $ ge aeni$n r$% &e$&!e@ ina!!", 8e #h$u!d ake adBanage in ;eing #&$n#$r in ;u#ine## eBen# #$ a# $ adBeri#e i# &r$du9 $ he arge %arke@ !ar1et deve$opment 2or 2orei&ners
Sin9e he de9!ine in he de%and $r %$$r9"9!e# in Viena% Viena% he de%and de9!ine in r$ugh!" 1' in =>1' QH$nda, =>1C, H$nda %u# #eek he %arke 8hi9h 9an 9$Ber he #a!e# de9rea#e in he enire %arke@ H$nda i# d$%inan in he Viena%e#e %arke, and hi# %ean# ha H$nda %u# ind he %arke ha i ha# n$ $9u#ed $n eBer@ There$re, 8e #ugge# he %arke deBe!$&%en $r $reigner# #a"ing in Viena%, ;$h $reign 8$rker# and &e$&!e 8h$ de9ide $ #e!e in Viena%, a# a ne8, ni9he %arke $
MARKETING PLAN ANALYSIS – HONDA VIETNAM
'
&r$%$e SHi 1=?1?>@ Thi# i# n$ en$ugh en$ugh !arge %arke $ 9$Ber he #a!e# de9rea#e in he enire %arke, ;u hi# %arke 8$u!d ;e high!" &r$ia;!e i H$nda 9an #u99eed in &r$%$ing SHi 1=?1?>, 1=?1?>, he %$# e&en#iBe ;rand@ :easons to choose this mar1et. There are %ain!" hree rea#$n# 8h" 8e
9h$$#e hi# %arke $ &r$%$e SHi 1=?1?>@ ir#!", a# i 8a# %eni$ned a;$Be, a ;$Be, he Viena%e#e Viena%e#e %$$r9"9!e %arke ha# gradua!!" ;een #auraed, and a9ua!!" he de%and $r %$$r9"9!e# de9rea#e# 9$ninua!!"@ There$re, H$nda %u# ind a ne8 %arke $ &r$%$e i# ;rand#@ There There i# a g$$d $&&$runi" ha ha %igh ;e a g$$d %arke $r H$nda@ Sin9e he g$Bern%en i%&!e%ened Wd$i %$iX, i ha# #r$ng!" en9$uraged $reign dire9 inBe#%en QDI r$% $her 9$unrie#@ In addii$n, he ra&id e9$n$%i9 gr$8h %ake# Viena% Viena% a &$enia! ;u#ine## ie!d $r $r $reign 9$%&anie#@ A99$rding!", %an" $reign 9$%&anie# #ar heir ;u#ine##e# in Viena%, and hi# !ead# he in9rea#e in9re a#e in he nu%;er $ $reign 8$rker# in Viena%@ In a9, 8e 9an #ee a !$ $ $reigner# in dai!" !ie, and hi# i# a!#$ an eBiden9e ha #u&&$r# %an" $reigner# are #a"ing in Viena%@ Viena%@ Hen9e, he 9urren in9rea#e in he nu%;er $ $reigner# in Viena% 9reae# a ni9he %arke ha ena;!e# H$nda $ &r$%$e SHi 1=?1?>@ urher%$re, 8e a##u%e ha here i# n$ #r$ng 9$%&eii$n in hi# %arke #in9e %ain 9$%&ei$r#: YA YAMAHA, Su7uki, Piaggi$, and San Y$u Y$ung ng M$$r, d$ n$ &r$Bide he 8e;#ie in Eng!i#h@ e;#ie# are 9ru9ia! #$ur9e# $ 9$%%uni9ae 8ih 9$n#u%er# and &r$Bide !arge a%$un a %$un $ in$r%ai$n@ N$ Eng!i#h 8e;#ie# %ean n$;$d" $9u#e# $n hi# ni9he %arke hu#, hi# %arke 8$u!d ;e &$enia! 8ih$u an" #r$ng 9$%&ei$r#@ Se9$nd!", Se9$nd!", %$$r9"9!e i# ne9e##ar" $ !iBe in Viena% Viena% a# a %ain %ai n ran#&$rai$n, and $reign 8$rker# a!#$ rea!i7e i 8ihin e8 8eek# aer he" 9$%e $ Viena%@ e9au#e u#ua!!" $reign 8$rker# 8$rk in an$her 9$unr" r$% hree $ iBe "ear# $r
MARKETING PLAN ANALYSIS – HONDA VIETNAM
'
%$re han iBe "ear#, #$ he" 8$u!d haBe he #r$ng de%and# $r a %$$r9"9!e@ Thi# i# an inrin#i9 de%and deriBed r$% 9$n#u%er# he%#e!Be# here$re, hi# i# a &$enia! $&&$runi" $ &r$%$e he #a!e# $ %$$r9"9!e#@ ina!!", $reigner# #i%&!" %$re a$rd he high&ri9e %$de! han Viena%e#e 9$n#u%er#@ Sin9e he" 8$rk in an$her 9$unr", heir #a!ar" i# %u9h higher han 8hen he" 8$rk in he $rigina! 9$unr"@ In addii$n, he !iBing e&en#e# i# %u9h !$8er in Viena% Viena% han in $her 9$unrie#, #$ he" are re!aiBe!" a;!e $ #&end a !arge a%$un $ %$ne" in Viena%@ In #h$r, he#e hree rea#$n# 8$u!d #u&&$r $ur re9$%%endai$n $ deBe!$& a %arke in a ne8 de%$gra&hi9 #eg%en: $reigner# #a"ing in Viena%@ Advertisin& strate&y.
In $rder $ &r$%$e he #a!e# $ SHi 1=?1?> $
$reigner#, a ir#, H$nda %u# ge heir aeni$n $ hi# ;rand@ Thr$ugh he &r$9e## $ ge an aeni$n r$% he arge #eg%en, 8e re9$%%end $ u#e he ;urner adBeri#e%en# $n he e;#ie@ e;#ie@ S&e9ii9a!!", ;e9au#e %$# $ $ur arge i# $reign 8$rker#, H$nda #h$u!d &u ;urner# $n ne8# e;#ie e;#ie ha $reigner# u#e $ 9he9k he dai!" ne8# in Viena%@ $r ea%&!e, VnE&re## and Thanh Nien Ne8# are a%$u# ne8# 8e;#ie# ha are reuen!" Bi#ied ;" $reigner#@ Fhe9king dai!" ne8# i# a dai!" r$uine $r 8$rker#, and here$re, %$# $ $ur arge# ha;iua!!" Bi#i he#e 8e;#ie#@ There$re, he#e 8e;#ie# ena;!e H$nda $ e&$#e $ur arge# $ ;urner adBeri#e%en#, and hi# en9$urage# un9$n#9i$u# !earning a;$u SHi 1=?1?>@ Our arge un9$n#9i$u#!" !earn he ei#en9e $ hi# ;rand hr$ugh Bi#ing he#e 8e;#ie#, and hi# 8$u!d ;e an adBanage 8hen H$nda &r$%$e# he #a!e# $ hi# ;rand@ Se9$nd!", Se9$nd!", H$nda #h$u!d &u he adBeri#e%en# $n %aga7ine# and guide;$$k# a;$u Viena% Viena% $ ge an inere# r$% $reigner#@ The#e are a!#$ &$enia! #$ur9e# $ e&$#e $reigner# $ he adBeri#e%en# ;e9au#e &e$&!e Bi#i $ an$her 9$unr"
MARKETING PLAN ANALYSIS – HONDA VIETNAM
'
deinie!" 9he9k he in$r%ai$n a;$u ha 9$unr", and he de%and $r %$$r9"9!e# $99ur 8ihin e8 8eek# aer he" 9$%e $ Viena%@ Viena%@ Thi# indi9ae# ha $reigner# 8h$ 9$%e $ Viena% 9he9k he in$r%ai$n a;$u Viena% 8hen he de%and $r a %$$r9"9!e $99ur# in heir %ind@ There$re, H$nda 9an &r$Bide he in$r%ai$n a;$u he ;rand a he g$$d i%e ;" &uing adBeri#e%en# $n he#e #$ur9e#@ The adBeri#e%en# #h$u!d in9!ude 8$ in$r%ai$n: he ne9e##i" $ %$$r9"9!e# in he Viena%e#e Viena%e#e !ie and a nd he ara9iBene## $ SHi 1=?1?>@ The $r%er in$r%ai$n #u&&$r# $ #rengh heir re9$gnii$n ha a %$$r9"9!e i# ne9e##ar" $ !iBe in Viena%@ The !aer in$r%ai$n ae9# he% $ &u SHi 1=?1?> in heir 9$n#iderai$n #e#@ Thi# #e& he! in9rea#e he re9$gnii$n $ he ;rand, and hi# 8$u!d 8$rk &$#iiBe!" 8hen he arge# #eri$u#!" 9$n#ider he &ur9ha#e $ a %$$r9"9!e@ hen he" #e& in he &r$9e## $ in$r%ai$n #ear9h, he" #ar #ear9h a;$u he ;rand ha i# in heir 9$n#iderai$n #e#@ There$re, hi# #e& i# i%&$ran $ ge an inere# $r he ;rand r$% $reigner#, and hi# 9$nne9# $ enhan9e he ee9iBene## $ ne #e&@ ina!!", H$nda %u# 9reae he ara9iBe 8e;#ie $ &r$%$e he #a!e# $ SHi 1=?1?>@ Aer Aer H$nda #u99eeded in geing he inere# r$% he arge#, he" Bi#i he 8e;#ie $ re#ear9h urher urher in$r%ai$n a;$u he ;rand@ A# he %aU$r &r$%i#e, H$nda %u# &r$Bide he 8e;#ie in Eng!i#h@ There i# n$ un9i$n ha 9an ran#!ae a!! in$r%ai$n in he 8e;#ie $ Eng!i#h@ There$re, H$nda %u# eui& he ran#!ai$n un9i$n in i# 8e;#ie@ Then, in $rder $ 9$nBin9e he arge# $ &ur9ha#e he ;rand, H$nda #h$u!d 9$%;ine hree "&e# $ a&&ea!# ee9iBe!"@ A ir#, ;e9au#e 9$n#u%er# u#ua!!" inB$!Be in eended &ur9ha#e de9i#i$n &r$9e## 8hen he" 9h$$#e a %$$r9"9!e, rai$na! a&&ea!# are ee9iBe@ H$nda #h$u!d a&&ea! he i%&$ran &r$du9 ari;ue# and he ;enei# 9$n#u%er 9an gain ;" &ur9ha#ing he ;rand@ In addii$n, e%$i$na! a&&ea!#
MARKETING PLAN ANALYSIS – HONDA VIETNAM
'<
9an rein$r9e 9$n#u%erJ# 8i!!ingne## $ &ur9ha#e hi# ;rand@ H$nda %u# %ainain he #$&hi#i9aed i%age $ hi# ;rand, #$ SHi 1=?1?> %u# ;e &re#ened a# a W9$$! %$$r9"9!eX $ %$iBae $reigner# $ ;u" he ;rand@ urher%$re, in hi# 9a#e, e%&ah" 8ih heir e&erien9e# i# a!#$ ee9iBe a# an e%$i$na! a&&ea!@ M$# $reigner# e#&e9ia!!" r$% deBe!$&ed 9$unrie# ee! he air in Viena% i# ere%e!" ;ad 8hen he" 9$%e here $r he ir# i%e@ In a9, he a&ane#e #uden# e! a heaBier air 8hen he" ;reahe in he ir# e8 8eek#@ H$nda 9an e%&ahi7e 8ih hi# e&erien9e, e&erien9e, and hi# 9$nri;ue# $ #renghening he in!uen9e $ %$ra! a&&ea!@ A# a %$ra! a&&ea!, H$nda %u# e%&ha#i7e he e9$riend!ine## $ hi# ;rand, and a&&ea! ha i i# ne9e##ar" $ redu9e FO= e%i##i$n# in Viena%@ Viena%@ O;Bi$u#!", %an" re#ear9h #h$8ed ha Viena% i# $ne $ he &$!!ued 9$unr" 9 $unr" in er%# $ air, and e%i##i$n# r$% %$$r9"9!e# 9$un# 9 $un# $r > $ air &$!!ui$n in Viena%@ A99$rding!", A99$rding!", here i# a grea ne9e##i" $ inr$du9e e9$ riend!" %$$r9"9!e in he Viena%e#e %arke hen9e, hi# %$ra! a&&ea! i# ee9iBe $ 9$nBin9e he arge#@ M$re$Ber, $reigner#, e#&e9ia!!" r$% e#ern 9$unrie#, end $ ;e %$re enBir$n%ena! 9$n#9i$u#, and hi# i# an$her rea#$n ha #u&&$r# #u&&$r# he ee9iBene## $ %$ra! a&&ea! $r $reigner#@ Thr$ugh he adBeri#ing #raeg", 8e #ugge# hree 8a"# and #e $ ara9 $reigner# #a"ing in Viena%@ ir#!", ir#!", H$nda #h$u!d ge an aeni$n r$% he arge# ;" u#ing ;anner# in ne8# e;#ie#@ e;#ie#@ Se9$nd!", H$nda #h$u!d &u adBeri#e%en# a dBeri#e%en# in %aga7ine# and guide;$$k# a;$u Viena%, Viena%, and hi# i# a #e& $ %ake he% inere#ed in he ;rand@ ina!!", H$nda %u# 9$nBin9e 9u#$%er# $n i# 8e;#ie ;" &r$Biding he 8e;#ie in Eng!i#h and u#ing he 9$%;inai$n $ hree "&e# $ a&&ea!#@ e h$&e hi# i# he ;e# &r$9e## $ ara9 $reigner# $ &ur9ha#e SHi 1=?1?>, and here$re, hi# i# $ur re9$%%endai$n $r he %arke deBe!$&%en $r $reigner# #a"ing in Viena%@
MARKETING PLAN ANALYSIS – HONDA VIETNAM
C>
The extension o2 customer service
Our ina! re9$%%endai$n i# he een#i$n $ 9u#$%er #erBi9e@ In hi# &ar, 8e #ugge# 8$ 8a"# $ eend he 9u#$%er #erBi9e#@ In he !a# 8$ re9$%%endai$n#, 8e #ugge#ed ha H$nda #h$u!d #r$ng!" &r$%$e he #a!e# $ SHi 1=?1?> $r &e$&!e 8h$ a$rd hi# high&ri9e ;rand: highin9$%e #eg%en and $reigner#@ SHi 1=? 1?> i# he %$# e&en#iBe ;rand in he H$ndaJ# &r$du9 !ineu&, and hi# indi9ae# hi# ;rand 8$u!d ;e high ua!i" and &er$r% ;eer han $her ;rand#@ In $rder $ #rengh hi# re9$gnii$n a%$ng 9$n#u%er#, 8e #ugge# he een#i$n $ 8arran" 8arr an" $r SHi 1=?1?> $ hree "ear#, $ne "ear !$nger han $her ;rand# H$nda &r$Bide# 8$ "ear# $r =>@>>> k% 8arran" $r eBer" &r$du9@ Thi# he! $ %ake 9$n#u%er# re9$gni7e %$re #r$ng!" SHi 1=?1?> a# highua!i" and dura;!e ;rand, and in9rea#e in9re a#e he &$##i;i!i" ha SHi 1=?1?> 8$u!d ;e in 9$n#u%er#J 9$n#iderai$n 9$n#iderai$n #e# 8hen he" hink he &ur9ha#e $ a %$$r9"9!e@ Thi# a!#$ 8$rk# $ diereniae SHi 1=?1?> r$% $her ;rand#, and 9$nri;ue# $ in9rea#ing i# Ba!ue a%$ng 9$n#u%er#@ A# A# a re#u!, hi# een#i$n $ 8arran" a!#$ he! $ &r$%$e he #a!e# $ SHi 1=?1?>@ ina!!", 8e #ugge# H$nda #h$u!d &r$%$e he #a!e# $ SHi 1=?1?> ;" he!&ing he 9$n#u%er# $ a$rd i@ A99$rding!", 8e #ugge# a #&e9ia! dea! $r he &ur9ha#e $ SHi 1=?1?> H$nda a99$un# $r he inere# $ !$an# $ %ake a &ur9ha#e $ SHi 1=?1?> 9$n#u%er# 9an &ur9ha#e i 8ih 7er$ 7 er$ inere#@ Thi# ena;!e# 9$n#u%er# $ de9ide $ &ur9ha#e SHi 1=?1?> #in9e he inere# $ !$an# i# $ne $ he ;urden# $r 9$n#u%er# 8hen he" %ake a ;ig &ur9ha#e@ Thi# i# a n$ #ignii9an!" ;ig dea! $r 9$n#u%er#, ;u hi# 8$u!d ;e $ne $ he #$ur9e# ha &u#he# 9$n#u%er# $ %ake a &ur9ha#e de9i#i$n@ There are 8$ ;enei# ;" $ering hi# dea! $ 9$n#u%er#@ 9$n#u%er#@ ir#!", $r H$nda i#e!, i 9an $er he di#9$un 8ih$u 9hanging he &ri9e@ S$%ei%e# 9hanging
MARKETING PLAN ANALYSIS – HONDA VIETNAM
C1
he &ri9e %igh da%age he ;rand i%age e#&e9ia!!" SHi 1=?1?> i# he !uuri$u# &r$du9@ There$re, hi# i# a g$$d g$$d #raeg" $r H$nda $ ara9 9$n#u%er# 8ih$u 8ih$u har%ing he i%age $ ;rand@ Se9$nd!", $r 9$n#u%er#, #i%&!" he" haBe $ &a" !e## $r &ur9ha#ing SHi 1=?1?>@ 1=?1?>@ Thi# i# $;Bi$u#!" $;Bi$u#!" a g$$d dea! $r 9$n#u%er#: 9$n#u%er#: hu#, hi# 9an &r$%$e he #a!e# $ SHi 1=?1?>@ 1=?1?>@ T$ #u% u& $ur re9$%%endai$n#, 8e %ain!" %ake hree re9$%%endai$n#: %arke deBe!$&%en $r highin9$%e #eg%en, $reigner#, and he een#i$n $ 9u#$%er #erBi9e#@ A ir#, H$nda #h$u!d #r$ng!" &r$%$e SHi 1=?1?> $ highin9$%e #eg%en@ In addii$n, $reign 8$rker# in Viena% n$8 9reae a #%a!! ;u ara9iBe %arke here$re, H$nda #h$u!d ara9 $reign 8$rker# $ in9rea#e he #a!e# $ SHi 1=?1?>@ ina!!", H$nda H$nda #h$u!d &r$Bide #&e9ia! dea!# $r SHi1=?1?>@ The een#i$n $ 8arran" $ hree "ear# he! $ rein$r9e 9u#$%erJ# &er9e&i$n $r hi# ;rand@ urher%$re, 7er$ inere# $r he &ur9ha#e $ hi# ;rand 8i!! huge!" ae9 9$n#u%er#J &ur9ha#e de9i#i$n#@ A99$rding!", A99$rding!", ;" i%&!e%ening i%&!e%ening $ur hree re9$%%endai$n# in ne "ear, H$nda 9an in9rea#e he #a!e# $ SHi 1=?1?>@ e h$&e he#e $ur re9$%%endai$n# 8i!! ;e he!&u! $r H$nda $ in9rea#e i# #a!e# in ne "ear@ The pro"$em o2 reca$$ 2or SHi ()*+(*,
A99$rding $ Vne&re##@ne and Thanhnien@9$%@Bn, $n O9$;er =h, H$nda $i9ia! ann$un9ed ha i re9$gni7ed he &r$;!e% 8ih he #%arke" #%arke" urned $ au$%ai9a!!" aer 1> %inue raher han 1> da"#@ H$nda $i9ia! urged he 9u#$%er# $ g$ $ H$ndaJ# 8$rk#h$& $ i i@ ih eBer" %$$r;ike, 9u#$%er 9$u!d ge ree $i! 9hange@ On N$Be%;er =?h, he g$Bern%en reuired H$nda $ re9a!! a!! au! &r$du9#, ;e9au#e i i# again# he ru!e $r au! adBeri#ing &r$du9@ There ha# ;een n$ $i9ia! ne8# r$% H$nda "e@
MARKETING PLAN ANALYSIS – HONDA VIETNAM
C=
Immediate dea$s 2or SHi ()*+(*, users
H$nda #h$u!d $9u# h$8 he 9u#$%er 8i!! raBe! during he re&airing i%e@ A99$rding!", A99$rding!", i #h$u!d r" $ &r$Bide ran#&$rai$n $r eBer"$ne 8hi!e %ini%i7ing heir 9$#@ There are = 8a"# 8a "# H$nda 9an d$ hi#@ #$an A. H$nda 9an 9$$&erae 8ih gra;ai $r gra;;ike, $ &r$Bide ree $
9harge ai driBe $r 9u#$%er# 8ih a di#an9e Q!ike $n!" !i%ied in he 9i"@ Sin9e Gra;Tai Gra;Tai and ;ike i# Ber" 9hea& in Viena%, he" had e9e!!en Barie" $ 9ar $r %$$r;ike a heir u#e, and hi# i# a Ber" ee9iBe 8a" $ i%&r$Be ;$h 9$%&anie#J i%age#@ #$an B. H$nda 9an &r$Bide ga# 9$u&$n Q!ike ?>> h$u#and VND, $ &r$Bide
heir ga# 9$n#u%&i$n 8hi!e 9$n#u%er# u#e $her $r% $ ran#&$rai$n@ Sin9e he a%$un $ 9$# 8i!! ;e ea#ier $ &redi9 and %$re 9$nr$!!a;!e and he#e are #i!! in rea#$na;!e 9$#, hi# &!an 8$u!d ;e a9i$na;!e@ I 9an kee& he 9u#$%er# ha&&" ;e9au#e he ga# &ri9e i# rea!!" high@
-ea$s a2ter the pro"$em is reso$ved
T$ #h$8 #h$8 a&$!$g" $r 9$n#u%er# and #i%u!ae he #a!e# aer hi# 9a#e, H$nda 9an u#e hi# a9i$n &!an@ #$an' H$nda #h$u!d $&en %$re eBen#, !ike WA da" 8ih H$ndaX@
Thi# eBen 9an
de%$n#rae SHi 1=?1?> i# #i!! a Ber" highua!i" &r$du9, and 9an &r$Bide ;e# driBing e&erien9e@ urher%$re, hi# he! $ #h$8 ha 9$n#u%er#J ru## are #i!! in he righ &!a9e@
MARKETING PLAN ANALYSIS – HONDA VIETNAM
C'
In #u%%ar", #in9e H$nda ha# he &r$;!e% ha i %u# addre## a# #$$n a# &$##i;!e, 8e #ugge#ed ;$h i%%ediae dea!# and aer dea!# $ %ainain 9$n#u%er#J ru# $r H$nda i#e!@ Thi# 8a# he au! $ H$nda here$re, i %u# dea! 8ih he &r$;!e% a# ui9k!" a# i 9an@ I H$nda H$nda 8i!! ai! $ dea! 8ih hi# &r$;!e% &r$&er!", &r$&er!", hi# 8i!! huge!" ae9 he #a!e# $ a!! &r$du9# H$nda &r$Bide in he %arke@ A99$rding!", A99$rding!", 8e h$&e ha $ur re9$%%endai$n $ he dea!# $r hi# &r$;!e% 8i!! ;e a!#$ he!&u! $r H$nda $ re#$!Be hi# &r$;!e%@
MARKETING PLAN ANALYSIS – HONDA VIETNAM
CC
:e2erences
Aa"u#h V@ V@ Q=>1=@ Q=>1=@ Ma9r$ a9$r# ae9ing ;u#ine## enBir$n%en@ RerieBed Rer ieBed r$% h&:888@#!ide#hare@neaa"u#h'>%a9r$a9$r#ae9ing;u#ine##enBir$n%en A!ar%ing air &$!!ui$n in Viena% & & n$i'm $n* $+ $+ -n* .-o /n* ti it it Nam @ Q=>1?, u!" ?h@ Dai ?h@ Dai 34 N*u4en@ N*u4en@ RerieBed r$% h:daik"ngu"enBn@9$%Bie h:daik"ngu"enBn@9$%Bie na%$nhie%kh$ngkhidang;a$d$ngaiBiena%@h%! ar;ara, P@ L$ng, L@ T@ Q=>>@ H$nda hi#$r"@ RerieBed r$% h&:Ua@#9ri;d@9$%d$9'CC'h$nda#raeg"f#9ri;d uUia, M@ Q=>>@ Va!ue Va!ue 9hain d"na%i9# and gr$8h $ !$9a! ir%#: The 9a#e $ %$$r9"9!e indu#r" in Viena%@ RerieBed r$% h&:ir@ide@g$@U&d#&a9e;i h&:ir@ide@g$@U&d#&a9e;i #rea%='CC'ARRIDEDi#9u##i$nN$@11uUia@&d Giang, T@ L@, L@, Pau, @ D@ Q=>>@ De%$gra&hi9 9hange# and he !$nger% &en#i$n inan9e# in Viena%: Viena%: A #$9ha#i9 a9uaria! a##e##%en@ ournal a##e##%en@ ournal of Population A*ein*, 1(267), 1(267), 1=?1?1@ d$i: h&:d@d$i@$rg1>@1>>#1=>=>><< h&:d@d$i@$rg1>@1>>#1=>=>><<>1> >1> H$nda@ Q=>1=@ Annua! re&$r =>1=@ RerieBed r$% h&:8$r!d@h$nda@9$%inBe#$r#!i;rar"annua!re&$r=>1=h$nda=>1=ara!! e@&df#ear9hbH$ndaannua!re&$r=>1=b
H$nda@ Q=>1C@ Annua! re&$r =>1C@ RerieBed r$% h&:8$r!d@h$nda@9$%inBe#$r#!i;rar"annua!re&$r=>1Ch$nda=>1Cara!!e@&d H$nda@ Q=>1C@ Pu;!i9 re!ai$n# ee9uiBe@ RerieBed r$% h&:888@h$nda@9$%@%"9$r&$rae9areerdeai!#1Pu;!i9Re!ai$n#PR Ee9uiBe H$nda@ Q=>1?@ H$nda &hi!$#$&h"@ &hi!$#$&h"@ RerieBed r$% r
%$ MARKETING PLAN ANALYSIS – HONDA VIETNAM
C?
h&:8$r!d@h$nda@9$%&r$i!e&hi!$#$&h" H$nda Viena%@ Q=>1C@ #$n* tin t8n* 9uan Re!aed 9uan Re!aed in$r%ai$n@ RerieBed r$% h&:888@h$nda@9$%@BnBnh$ad$ngah$igi$ihieu H$nda Viena%@ Q=>1C@ :E Q=>1C@ :E ;<= M$$r;ike@ M$$r;ike@ RerieBed r$% h&:888@h$nda@9$%@BnBne%a"#an&ha% IEFONOMIFS@ Q=>1?@ Viena% Viena% 9$n#u%er #&ending@ RerieBed r$% h&:ie9$n$%i9#@9$%Biena%9$n#u%er#&ending$re9a# M$$r;ike %anua9urer# 9h$$#e VN a# &r$du9i$n ;a#e@ Q=>1'@ ietnam Net @ RerieBed r$% h&:eng!i#h@Biena%ne@Bn%#;u#ine##<=?>%$$r;ike%anua9urer#9h$$#e Bna#&r$du9i$n;a#e@h%!
Ngu"en, D@ T@ T@ Q=>>@ Q=>>@ Fhine#e %$$r9"9!e &enerai$n in$ Viena% Viena% and he ei#ing %$$r9"9!e %aker#: A #ud" $ H$nda F$%&an"@ F$%&an"@ E9$n$%i9# >ulletin E9$n$%i9# >ulletin 1?(7), 1?(7), 1<@ RerieBed r$% h&:888@a99e##e9$n@9$%&u;#E=>>V h&:888@a99e##e9$n@9$%&u;#E=>>V$$!u%e1'E>M>>>> 1A@&d Ph4% Oanh Q=>1', O9$;er '>h@ Viena% a9e# air &$!!ui$n hrea@ hrea @ RerieBed r$%: h&:888@a!kBiena%@9$%=>1'1>Biena%a9e#air&$!!ui$nhrea * Me Viena%e#e Marke Re#ear9h@ Q=>1C@ ベトナム人のバイク事情調査 The re#ear9h a;$u he rend re nd $ %$$r;ike u#age in Viena%@ RerieBed r$% h&:and%e@neBiena%re&$rViena%M$$r;ikePur9ha#eTrendU&@h%! Thi, @ N@ N@, Thi, 5@ T@ N@ Q=>><@ rand !aun9hing and #u#aining in a deBe!$&ing 9$unr" QMa#er he#i#, Ma!arda!en niBer#i"@ RerieBed r$% h&:888@diBa &$ra!@$rg#%a#hgediBa=:==?=1
MARKETING PLAN ANALYSIS – HONDA VIETNAM
C
TRADING EFONOMIFS@ Q=>1?@ a&an in!ai$n rae@ RerieBed r$% r$% h&:888@radinge9$n$%i9#@9$%Ua&anin!ai$n9&i TRADING EFONOMIFS@ Q=>1?@ Viena% Viena% in!ai$n rae@ RerieBed r$% h&:888@radinge9$n$%i9#@9$%Biena%in!ai$n9&i
Tr$ng, V@ K@ Q=>1', N$Be%;er @ M$$r;ike %aker# in Viena% rehink #a!e# #raeg"@ !all Street ournal @ RerieBed r$% h&:;!$g#@8#U@9$%ind$ne#iarea!i%e =>1'11>%$$r;ike%aker#inBiena%rehink#a!e##raegie# NPA NPA Vie Vie Na%@ Q=>1?@ P$&u!ai$n and deBe!$&%en $BerBie8@ RerieBed r$% h&:Biena%@un&a@$rg&u;!i9!angen&id??1 nied Nai$n#, De&ar%en $ E9$n$%i9 and a nd S$9ia! Aair#, P$&u!ai$n DiBi#i$n Q=>1?@ $r!d $r!d P$&u!ai$n Pr$#&e9#: The =>1? ReBi#i$n@ RerieBed r$% h&:e#a@un@$rgun&d8&&Gra&h#De%$gra&hi9Pr$i!e# $r!d $r!d ank@ Q=>1?@ Daa Viena%@ RerieBed r$% h&:daa@8$r!d;ank@$rg9$unr"Biena% $r!d $r!d ank@ Q=>1?@ GDP &er 9a&ia Q9urren Sc@ RerieBed r$% h&:daa@8$r!d;ank@$rgindi9a$rNY@GDP@PFAP@FD Ya%aha Ya%aha M$$r F$@, Ld@ Q=>1=@ Annua! Re&$r =>1=@ RerieBed r$% r $% h&:g!$;a!@"a%aha%$$r@9$%U&irannua!&d=>1==>1=annua!>= h&:g!$;a!@"a%aha%$$r@ 9$%U&irannua!&d=>1==>1=annua!>=>''@&d >''@&d Ya%aha Ya%aha Viena%@ Viena%@ Q=>1C@ RerieBed Rer ieBed r$% h&:888@"a%aha%$$r@ h&:888@"a%aha%$$r@9$%@Bn#an 9$%@Bn#an &ha%NM5=>1?1C