LGE Internal Use Only
Service Manual
TABBOOK 11T540 Series REV. 00 Copyrightⓒ 2014 LG Electronics, Digital Mate Co., Ltd . All rights reserved. No part of this manual may be used, copied, reproduced, modified, distributed, displayed, stored in a retrieval system, or transmitted in any form by any Means (electronic, photocopying, recording or otherwise), without the Prior written authorization of LG Electronics.
2014. 01. 15 Retention period until : 2018-01
Contents 1
7
Service information
Explode view
3
Important service information
69 LCD
4
Safety notices
71 Keydeck
5
Safety information
73 Main
8
Laser compliance statement
75 Etc
8
Backup (Standby) RTC battery safety information
9
Read this first
2 Name of Each Part 3 System information 12 Specification 13
System Block Diagram
14
Using Hot Keys
16
BIOS Flash
18
Check Secure Boot
19
BIOS Setup
26
Using LG Recovery Center
29
Recovering from Boot Failure
31
Backup and Restore Security Platform Data
4 Symptom-to-part index 34
Power system checkout
36
LCD-related symptoms
37
Indeterminate problems
5 Removing and replacing a part (FRU)
6 Part lists
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Service information
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Service information Appears in the case of noncompliance with the instruction that may cause minor damage to the body or the machine.
! WARNING
Appears in the case of noncompliance with the instruction that may cause serious physical damage or fatal injuries.
NOTE
Indicates that the following information is added to help the user utilize the machine more conveniently.
Important service information Strategy for replacing parts (FRU-Field Replaceable Units) yy
BEFORE REPLACING PARTS
yyMake sure that latest BIOS and drivers are installed before replacing any parts (FRUs) listed in this
Use the following strategy to prevent unnecessary expense for replacing and servicing parts
1 If you are instructed to replacing a part but the replacement does not correct the problem, reinstall the original part before you continue. 2 Some computers have both a processor board and system board. If you are instructed to replace either the processor board or the system board, and replacing one of them does not correct the problem, reinstall that board, and then replace the other one.
3 If an adapter or device consists of more than one part, any of the parts (FRUs) may be the cause of the error. Before replacing the adapter or device, remove the parts (FRUs), one by one, to see if the symptoms change. Replace only the part that changed the symptoms.
! CAUTION yyThe BIOS configuration on the computer you are servicing may have been customized. Running Automatic Configuration my alter the settings. Note the current configuration settings; then, when service has been completed, verify that those settings remain in effect.
Strategy for replacing a hard-disk drive You have to get a User’s approval before formatting or replacing a hard-disk drive. You must let the User know that the user is responsible for the loss data
! CAUTION yyThe drive startup sequence in the computer you are servicing may have been changed. Be extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect drive, data or programs can be overwritten.
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1 Service information
! CAUTION
4
Service information
Safety notices ! WARNING 1 Service information
yyBefore the computer is powered-on after part (FRU) replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer. Verify this by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause electrical shorts.
! WARNING yysome standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery
! WARNING yyThe battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignition or explosion of the battery.
! WARNING yyIf the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately was the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing.
! WARNING yyTo avoid shock, do not remove the plastic cover that protects the lower part of the inverter card.
! WARNING yyThough the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials.
! WARNING yyBefore removing any part (FRU), turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables.
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Service information
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Safety information General safety 1 Service information
Follow these rules to ensure general safety yyObserve good housekeeping in the area of the machines during and after maintenance. yyWhen lifting any heavy object 1 Ensure you can stand safely without slipping. 2 Distribute the weight of the object equally between your feet. 3 Use a slow lifting force. Never move suddenly or twist when you attempt to lift. 4 Lift by standing or by pushing up with your leg muscles (This action removes the strain from the muscles in your back.) yyDo not attempt to lift any object weights more then 16kg(35lb) or object that you think are too heavy for you. yyDo not perform any action that causes hazards to the customer, or that makes the equipment unsafe. yyBefore you start the machine, ensure that other service representatives and the customer’s personnel are not in a hazardous position. yyPlace removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine. yyKeep your tool box away from walk areas so that other people will not trip over it. yyDo not wear loose clothing that can be trapped in the moving parts of a machine. Make sure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it. yyInsert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately 8 centimeters(3 inches) from the end. yyDo not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for you clothing. yyWear safety glasses when you are hammering, drilling, soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes. yyAfter service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective. yyReinstall all covers correctly before returning the machine to the customer.
! CAUTION yyMetal objects are good electrical conductors.
Electrical safety Observe the following rules when working on electrical equipment.
! IMPORTANT yyUse only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.
yyFind the room emergency power-off switch, disconnecting switch, or electrical outlet. If an electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. yyDo not work alone under hazardous conditions or near equipment that has hazardous voltages. yyDisconnect all power before 1 Performing a mechanical inspection 2 Working near power supplies 3 Removing or installing main units yyBefore you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power Copyrightⓒ2014 LG Electronics Co., Ltd.
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Service information
to the machine and to lock the wall box in the off position. yyIf you need to work on a machine that has exposed electrical circuits, observe the following precautions : Ensure that another person, familiar with the power-off controls, is near you.
1
! CAUTION
Service information
yyAnother person must be there to switch off the power, if necessary. yyUse only one hand when working with powered-on electrical equipment. Keep the other hand in your pocket or behind your back
! CAUTION yyAn electrical shock can occur only when there is a complete circuit. By observing the above rule, you may prevent a current from through your body. yyWhen using testers, set the controls correctly and use the approved probe leads and accessories for that tester yyStand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames. yyObserve the special safety precautions when you work with very high voltages. These instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages. yyRegularly inspect and maintain your electrical hand tools for safe operational condition. yyDo not use worn or broken tools and testers. yyNever assume that power has been disconnected from a circuit. First check that it has been powered off. yyAlways look carefully for possible hazards in your work area. Examples of these hazards are moist floors, non-grounded power extension cables, power surges, and missing safety grounds. yyDo not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive such touching can cause personal injury and machine damage. yyDo not service the following parts with the power on when they are removed from their normal operating places in a machine. 1 Power supply units 2 Pumps 3 Blowers and fans 4 Motorgenerators and similar units. (This practice ensure correct grounding of the units.) yyIf an electrical accident occurs 1 Use caution ; do not become a victim of yourself. 2 Switch off power. 3 Send another person to get medical aid.
Safety inspection guide The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service personnel from injury. This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-LG features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem. yyConsider these conditions and the safety hazards they present 1 Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatalelectrical shock) 2 Mechanical hazards, such as loose or missing hardware Refer to the following checklist and begin the checks with the power off, and the power cord disconnected.
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yy Checklist 1 Check exterior covers for damage (loose, broken, or sharp edges) 2 Power off the computer. Disconnect the power cord.
1
3 Check the power cord for : external ground pin and frame ground.
b The power cord should be the type specified in the parts list. c Insulation must not be frayed or worn. 4 Check the power cord for : 5 Check for any obvious non-LG alterations. Use good judgment as to the safety of any non-LG alterations. 6 Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage. 7 Check for worn, frayed, or pinched cables. 8 Check that the power-supply cover fasteners (screw or rivets) have not been removed or tampered with.
Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
yy
NOTE
yyUse product-specific ESD procedures when they exceed the requirements noted here. yyMake sure that the ESD protective devices you use have been certified (ISO9000) as fully effective.
yyWhen handling ESD-sensitive parts : 1 Keep the parts in protective packages until they are inserted into the product. 2 Wear a grounded wrist strap against your skin to eliminate static on your body. 3 Prevent the part from touching your clothing. Most clothing retains a charge even when you are wearing a wrist strap. 4 Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices. 5 Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement. yy
NOTE
yyThe use of a grounding system is desirable but not required to protect against ESD damage.
a Attach the ESD ground clip too any frame ground, ground braid, or green-wire ground. b Use an ESD ground or reference point when working on a double-insulated or battery-operated system. You can use coax or connectoroutside shells on these systems.
c Use the round ground-prong of the AC plug on AC-operated computers.
Grounding requirements Electrical grounding of the computers is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician.
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Service information
a A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity for 0.1 or less between the
8
Service information
Laser compliance statement When a CD-ROM drive, DVD drive or the other laser product is installed, note the following :
1
! CAUTION
Service information
yyUse of controls or adjustments or performance of procedures other than those specified here in might result in hazardous radiation exposure.
Opening the CD-ROM drive, DVD-ROM drive or the other optical storage device could result in exposure to hazardous laser radiation. There are no serviceable parts inside those drives. Do not open
! CAUTION yyEmits visible and invisible laser radiation when open. Do not stare into the beam , do not view directly with optical instruments, and avoid direct exposure to the bean.
Backup (Standby) RTC battery safety information When replacing or disposing of the backup (standby) RTC battery, note the following :
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Read this first Before you go to the checkout guide, be sure to read this section. yy
IMPORTANT NOTE
1
yyRead the entire FRU removal and replacement page before replacing any FRU. yyUse new nylon-coated screws when you replace FRUs. yyBe extremely careful during such write operations as copying, saving, formatting. Drives in the computer that you are servicing sequence might have been altered. If you selected an incorrect drive, data or programs might be overwritten. yyReplace FRUs only for the correct mode. yyWhen you replace a FRU, make sure the model of the machine and the FRU part number are correct by referring to the FRU parts list. yyA FRU should not be replaced because of a single, irreproducible failure. Single failures can occur for a variety of reasons that have nothing to do with a hard ware defect, such as cosmic radiation, electrostatic discharge, or software errors. yyConsider replacing a FRU only when a problem recurs. If you suspect that a FRU is defective, clear the error log and run the test again. If the error does not recur, do not replace the FRU. yyBe careful not to replace a non-defective FRU.
What to do first You must fill out the record form first. During the warranty period, the customer may be responsible for repair costs if the computer damage wascaused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer. The following list provides some common items that are not covered under warranty and some symptoms that might indicate that the system was subjected to stress beyond normal use. Before checking problems with computer, determine whether the damage is covered under the warranty by referring to the following : The followings are not covered under warranty : yyCD panel cracked from the application of excessive force or from being dropped yyScratched (cosmetic) parts yyDistortion, deformation, or discoloration of the cosmetic parts yyCracked or broken plastic parts, broken latches, broken pins, or broken connectors caused by excessive force yyDamage caused by liquid spilled into system yyDamage caused by improper insertion of a PC Card or the installation of an incompatible card yyDamage caused foreign material in the diskette drive yyDiskette drive damage caused by pressure on the diskette drive cover or by the insertion of a diskette with multiple labels yyDamaged or bent diskette eject button yyFusses blown by attachment of a non-supported device yyForgotten computer password (making the computer unusable) yySticky keys caused by spilling a liquid onto the keyboard The following symptoms might indicate damage caused by non-warranted activities : yyMissing parts might be a symptom of unauthorized service or modification. yyIf the spindle of a hard-disk drive becomes noisy, it may have been subjected to excessive force, or dropped.
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Service information
yyOnly trained personnel certified by LG should service the computer.
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Name of Each Part
Name of Each Part Left View 2 Name of Each Part
Right View
Rear View
1 Headphone port (4-pole Ear Microphone Port ) 2 Sound Volume Control Button (low/high) 3 Slide Button 4 Built-in Speakers 5 Reader Mode Button 6 Power Button 7 Built-in Microphone 8 Power Port 9 HDMI Port 10 USB Port (USB 3.0 / Fast Charge Port) 11 USB Port (USB 2.0)
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Name of Each Part
11
12 micro USB Port (USB 2.0 ) 13 micro SD card slot 1 The 4-pole ear microphone port supports US type 4-pole standards and the European 4-pole ear microphone may not work properly. 2 The reader mode controls the brightness and color of the LCD screen to look similar to the printed paper to protect the user from eyestrain.
Name of Each Part
3 Devices that are not authorized with USB 3.0 may not operate normally when connected to the USB 3.0 port. 4 You must use a micro USB Type-B cable to connect an external digital device to a micro USB port.
! CAUTION yySome external digital device that consumes much power (e.g. external ODD or HDD) may not be supported by the USB / micro USB port. If this is the case, you must use the Y-type cable or external power source to supply the power needed to the digital device.
Front View
1 Webcam status lamp 2 Web Camera 3 Illumination Sensor 4 Windows Start Screen button 5 Keyboard
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System information
System information Specification 3 System information
Display yy29.4 cm IPS LCD with Touch
CPU yyIntel® Atom™ Z3770/Z3740 yyThe CPU differs depending on model type and cannot be replaced by the user.
Graphics yyIntel® HD Graphics yyWhen processing large graphic data like 3D graphics. it utilizes dynamically allocated shared graphics memory. The size of the allocated memory depends on the system memory size. yyMaximum supported resolutions Internal Panel: 1920x1080 @ 60Hz External HDMI: 1920x1080 @ 60Hz
System Memory yyLPDDR3 yyThe maximum capacity of the main board is 4 GB (4,096 MB). yyMemory of 3 GB or more is supported only in a 64-bit O/S. yyMemory size may differ depending on the model. The user must not replace the memory.
Storage device yyeMMC yyStorage size may differ depending on the model. The user must not replace the storage.
Bluetooth yyBluetooth 4.0 + LE yyIf you connect to Bluetooth device and wireless LAN at the same time, the system may become slow. yyIn order to use Bluetooth 4.0, the device you want to connect to should support Bluetooth 4.0.
Wireless LAN yyBroadcom®BCM943241NG1630 yyManufacturers and installers cannot provide services related to human safety as this wireless device may cause radio interference.
Web Camera yy2.0 M Web Camera
Product Weight yyApprox. 0.93 kg (a battery included) yyThe weight may differ according to the model.
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System Block Diagram 3 System information
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System information
Using Hot Keys You can use hot keys as shown below to perform various functions.
3 System information
Fn + 1
Use [F1].
Fn + 2
Use [F2].
Fn + 3
Use [F3].
Fn + 4
Use [F4].
Fn + 5
Use [F5].
Fn + 6
Use [F6].
Fn + 7
Use [F7].
Fn + 8
Use [F8].
Fn + 9
Use [F9].
Fn + 0
Use [F10].
Fn + -
Use [F11].
Fn + =
Use [F12].
Fn + Backspace Fn + PrtSc
Use [Pause] key. Use airplane mode.
Fn + Del
Use [Insert] key.
Fn + Caps Lock
Use [Scr LK] key.
Fn + ▲
Use [PgUp] key.
Fn + ▼
Use [PgDn] key.
Fn + ◀
Use [Home] key.
Fn + ▶
Use [End] key.
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System information
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Operation Status Lamps The system status indicators show the status of the computer
3 System information
1 Power Lamp yyThe battery is charging. On (orange) : The system is turned on. yy On (Red) : The system is turned off or in the Sleep Mode. yy yyThe battery is not charging. On (orange) : The system is turned on. yy Off : The system is turned off or in the Sleep Mode. yy
2 Webcam Lamp On : The web cam is operating. yy Off : When the webcam is not operating yy
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System information
BIOS Flash 3 System information
You Can update BIOS using USB Device (FDD/USB Memory) Because this system is not equipped with any USB Device, you have to use an external USB Device for a BIOS update. If you enter Setup from Windows 8 system, you need to restart the system instead of exiting it. To boot into EFI Shell, you must disable “Secure Boot option”. To boot from a USB device, use [Fn+2] key to move the USB device to the top of the list in Boot menu after entering BIOS Setup, or press [Fn+10] key to display Boot menu while the LG logo is being displayed, and the select a device you want to use. yyEFI Shell Mode Flash sequence is as follows.
1 "EFI Shell system files" copy on the diskette and prepare the bootable USB device. (FDD / USB Memory) 2 After BIOS Flash files decompress, the decompressed files copy to a USB device. 3 Connect the USB Device for USB Port. 4 In Windows 8, select “Restart”. 5 Press [Fn+2] Key while the "LG LOGO" appears. 6 In Security menu, go to “Secure Boot Configuration”. Check if the UEFI Secure Boot option is set to Enabled. If enabled, set the Secure Boot option to "OFF" and press [Fn+10] to save the changed BIOS Setup.
7 After saving and re-boot, press [Fn +10] key. USB device select at priority after you select “USB Device” on the boot menu.
8 Boot up to EFI Shell using the USB memory. Type in the batch file and press Enter to flash the BIOS.
9 When flashing completes, the system will automatically reboot.
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10 Press [Fn+2] to enter Setup and check if: yyBIOS Version has been updated properly, yyIn Security, in “Secure Boot Configuration," Secure Boot values are right.
3
! CAUTION
System information
yyFor details, refer to [Check Secure Boot].
11 It selects the :” Load Optimized Defaults” on the “Exit” menu or [Fn+9] Key and it summons a BIOS settings at initial value.
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System information
Check Secure Boot The product should be delivered to the use with Secure Boot enabled.
3
Secure Boot may be disabled under the following circumstances:
System information
1 SPI ROM has bee replaced. 2 Secure Boot Option has been disable for EFI Shell booting. yyYou can enable Secure Boot by using one of the following methods.
1 Enter BIOS Setup and, in Security, go to “Secure Boot Configuration”. 2 At the top of the screen, see if both UEFI Secure Boot and Protected Signatures are enabled in gray. yy UEFI Secure Boot : Disabled / Protected Signatures : If enabled, enable Secure Boot Option. yy UEFI Secure Boot : Disabled / Protected Signatures : If disabled, run Reset to Manufacturing Default (warning message: select Yes) and then enable Secure Boot Option.
3 In Exit, select Exit Saving Changes or press [Fn+10] to save the values and exit BIOS Setup. 4 Upon the system rebooting, enter BIOS Setup again and check if Secure Boot has the values in the following figure. (Check UEFI Secure Boot, Protected Signatures, CertNames and Secure Boot Option.)
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BIOS Setup BIOS (Basic Input and Output System) Setup saves the system configuration in CMOS RAM, and check the configurations during startup. Use the BIOS Setup Utility to change and save the system environment, hardware configurations, power saving mode, etc.
System information
Open the BIOS Setup Utility in the following situations : yyto change the BIOS setup yysystem configuration error occurs yyto change the boot order yyto set/change a password yyDowngrading from Windows 8 to Windows 7 (SecureBoot Disable)
1 In Windows 8, select “Restart”. 2 Once the system restarts and “LG” Logo appears, press [Fn+2] key. The booting speed is faster than the existing models. You’d better press it as soon as the system restarts.
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20 System information
Main menu
3 System information
yyProduct Name This shows the Product Name. yyBIOS Version This shows the Version of BIOS. yyUUID Number This is for display only. This shows the UUID. yyProcessor Type This shows the type of CPU. yyProcessor Speed This shows the speed of CPU. yySystem Memory Speed This shows the speed of the memory card. yyL2 Cache RAM This shows the size of L2 Cache RAM for the CPU. yyTotal Memory This shows size of system memory. yySystem Date / Time Drag the Date or Time button to change the system date/time.
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Advanced menu
3 System information
yyBattery Charge Stop Percentage Set to charge the Battery . 80% is protected mode for the battery life , Maximum is a mode that maximize used time of battery. Default is the standard and charge a battery to 100%. yyUSB Charger Support Select whether to support the charging function by using the USB port (Enable/Disable). yyHaptic Feedback Select the vibration (Enable/Disable) for the Windows button on the center of the bottom of the LCD panel.
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22 System information
Security menu
3 System information
yySet Supervisor Password Set Supervisor Password. yySet User Password Set User Password. yyAuthenticate User on Boot Set whether or not to use the Password on boot. yySet SSD Password Set the SSD password. yyUEFI Secure Boot Check if the UEFI Secure Boot option is set to Enabled. yyProtected Signatures You can set the Secure Boot option to Enabled only if the Secure Boot option is set to Enable (User Mode). yySecure Boot Option Select On to enable Secure Boot (only when Protected Signatures is Enabled; user mode). Select Off to disable Secure Boot. (Default: On) yyInstall Default Secure Boot Keys Reset the Protected Signatures option to Enable (User Mode) if it is Disabeld (Setup Mode)
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yyDelete All Secure Boot Keys Set the Protected Signatures option to Disabled (Setup Mode). Once you do so, the Secure Boot option stays Disabled until you click the Reset to Default option.
3 System information
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24 System information
Boot menu
3 System information
yyEdit Boot Order To change the booting order of the system, drag the decive icons up or down.
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Exit menu
3 System information
yyExit Saving Changes Select Exit Saving Changes to save new setup information in CMOS RAM. CMOS RAM stores the information using the backup battery; therefore, the information will not be lost when the computer is turned off. yyExit Discarding Changes Select Exit Discarding Changes to discard new setup information. If you made changes to items other than date, time, and passwords, the Setup Warning asks you to save the new configurations. Select Yes and press Enter to save the new configuration. yyLoad Setup Defaults Select Load Setup Defaults to change the setup information to the factory default settings. If you select Load Setup Defaults or press [F9], Setup Confirmation asks you to confirm your selection. Press Yes to load setup defaults. yyLoad Optimized Defaults This changes the parameters in the Setup menu to the factory default settings. When it is selected or [F9] key is pressed, the confirmation message appears. Click [Yes] to change the settings. yyDiscard Changes This returns to the factory default settings for each parameter in the Setup menu. yySave Changes Save change value.
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26 System information
Using LG Recovery Center 3
If the system has an error, you can use WindowsLG Recovery Center to use the Windows 8.1’s recovery function to recover or restore the system to its initial pre-purchase state.
System information
yy
NOTE
yyLG Recovery Center uses Windows 8.1's restore function. yyFor more information about Windows 8.1 recovery, refer to [Windows Help and Support].
! CAUTION yyIf you have deleted the restoration data in the protected area of the hard disk, or have arbitrarily installed another operating system, the restore function may not work.
Click the [
] icon in Desktop to run LG Recovery Center.
1 PC Recovery: Recovers the PC without losing any personal files.
! CAUTION yyPC settings are reset to default and any user-installed software will be deleted.
2 PC Initialization: Removes all items from the system and restores the system to its initial pre-purchase state.
! CAUTION yyAll data is lost during the initialization, so you must backup all critical data in advance. yyIt may take about 5 hours or longer depending on the system conditions.
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3 Creating Recovery Drive: You can create a recovery drive in Windows as a precaution against a system failure that prevents you from entering the operating system, or any other severe system issues.
a When the following screen appears, select [Copy the PC's recovery partition to the recovery drive.] and click [Next]. 3 System information
b When the following screen appears, select the USB flash drive and click [Next].
! CAUTION yyThis process deletes all the data on the storage device designated as a recovery drive. Make sure to back up its data in advance.
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c Once the storage device is ready, click [Finish] to create a recovery drive.
! CAUTION yySelect [Remove the Recovery Partition] while creating a recovery drive to remove the recovery partition in the PC.
3
yyOnce the recovery partition is removed, you cannot use the recovery function of the PC. You can only recover the system using the recovery media.
System information
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Recovering from Boot Failure If booting is impossible due to a serious error with the system, you can recover the system through LG Recovery Center RE.
3
yyIf you have deleted the restoration data in the protected area of the hard disk, or have arbitrarily installed another operating system, the restore function may not work.
Using LG Recovery Center RE
! CAUTION yyAll data may be lost when the factory reset is performed, so you must backup all critical data in advance.
1 Turn on the computer and click [F11]. 2 When the [Select Language] screen appears, select [Korean] or [English] as you wish.
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System information
! CAUTION
30 System information
3 When the following screen appears, select the [Agree] button and then click the Next button. yyFor recovery, the power adapter must be connected. Connect the system power and then recover the system.
3 System information
4 When the factory reset has been completed as shown in the following figure, click the [Complete] button and then restart the system.
Recover by Using Recovery Drive If it is impossible to recover by using [F11], you can recover the system through a recovery drive. To recover by using a recovery drive, you must have the recovery drive made through LG Recovery Center [Create Recovery Drive].
1 2 3 4 5
Connect the recovery drive to the USB port of the computer. Turn on the computer and click [F10]. When the screen for selecting the boot device appears, select the connected recovery drive and click [Enter]. Select the [Troubleshooting] menu. Select the item you want and recover the system following the instructions.
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LGE Internal Use Only
System information
31
Backup and Restore Security Platform Data Security Platform Backup includes all data required in case of emergency. After a hardware or storage media failure or a Trusted Platform Module failure, Security Platform Restoration reestablishes access to Security Platform Features for all users.
Backup scope Security Platform backup comprises the following data: Security Platform Credentials and Settings Backup Contents
A copy of the user-specific credentials and settings which are stored on the Security Platform.
Purpose
Restoration of user-specific credentials and settings after a hardware or storage media failure. Otherwise users could not access Security Platform Features anymore and user data would be lost.
Archives
yy Automatically written Backup Archive (“System Backup Archive”, e.g. file SPSystemBackup.xml and folder SPSystemBackup): Set up by Security Platform Administrator. Contains credentials and settings of all Security Platform Users (for one or multiple Security Platform computers). Also contains computer identification and user identification, which are used to match computers and users during the restoration process. yy Manually written Backup Archive (e.g. SPBackupArchive.xml): Created by Security Platform User. Contains credentials and settings of one Security Platform User(for one Security Platform computer). Also contains computer identification and user identification, which are used to match computer and user during the restoration process.
Emergency Recovery Backup Contents
All Security Platform Basic User Keys, encrypted specifically for Emergency Recovery.
Purpose
Re-encryption of all Basic User Keys after a Trusted Platform Module failure. In this case a new Security Platform has to be set up and a new owner key is created. Emergency Recovery allows the re-encryption of Basic User Keys from the old owner key to the new one. Otherwise users could not access Security Platform Features anymore and user data would be lost.
Archives
yy Emergency Recovery data is included in automatically written Backup Archives. yy Emergency Recovery Token (e.g. SPEmRecToken.xml): Created by Security Platform Administrator. Protected with a dedicated password. Is required for a restoration of Emergency Recovery data.
Personal Secure Drive Backup Contents
A copy of the PSD encrypted data and configuration settings.
Purpose
yy Restoration of PSD encrypted data and configuration settings after a hardware or storage media failure. Otherwise users could not decrypt their PSD data anymore. Notes: yy In contrast to the PSD Backup, standard hard disk backup tools produce unencrypted backups. yy Lost PSD credentials can only be restored via Personal Secure Drive Recovery.
Archives
yy PSD configuration settings are included in both automatically written Backup Archives and manually written Backup Archives. yy PSD backup file (e.g. SpPSDBackup.fsb): A backup copy of the PSD image file may be created during a Security Platform User's manual backup.
Copyrightⓒ2014 LG Electronics Co., Ltd.
LGE Internal Use Only
3 System information
In addition you can backup and restore your Personal Secure Drive data. Data from other applications using the Security Platform Solution (e.g. Secure e-mail) is not included in Security Platform backup.
32 System information
Restoration Cases Depending on the type of emergency there are different restoration cases
3 System information
Restoration Case
Affected Restoration Scope
Broken hard disk or lost data
Security Platform Credentials and Settings, Personal Secure Drive
New Trusted Platform Module
Emergency Recovery
New Security Platform to be initialized
Emergency Recovery, Security Platform Credentials and Settings, Personal Secure Drive
How to Backup and Restore How to configure automatic backups (“System Backup”) Administrative Task: Configure automatic backups for all users (including Security Platform Credentials and Settings, Emergency Recovery and PSD configuration settings).
If Security Platform is not yet initialized: Initialization Wizard If Security Platform is already initialized: Settings Tool - Backup - Configure...
Emergency Recovery
Software Component to use
User Task: Run backup manually for the current user.
Settings Tool - Backup - Backup...
How to restore
Software Component to use
Administrative Task: Prepare restoration for certain users.User Task: Run restoration manually for current user. If restoration has been prepared for current user, then complete the restoration. If a manually written Backup Archive is available and no Emergency Recovery data needs to be restored, then a user can perform restoration without preparation by an administrator.
Settings Tool - Backup - Restore...
Backup With this page you can configure automatic Security Platform backups. The following table gives hints on how to use this wizard page. Wizard Page Element
Explanation
Backup location: Browse...
Security Platform credentials and settings will be regularly saved to a Backup Archive.Type in path and file name or browse for it. An automatically written Backup Archive consisting of an XML file and a folder with the same name will be created, e.g. file SPSystemBackup.xml and folder SPSystemBackup. Please use the extension *.xml.
Schedule...
A scheduled backup will be created.Click here to view and modify the backup scheduling. Please note that automatic backups are only executed if your PC is not shut down at the scheduled time.Please note that the user account chosen for the scheduled backup must be member of the group “Administrators” or “Backup Operators”.
Copyrightⓒ2014 LG Electronics Co., Ltd.
LGE Internal Use Only
System information
33
Infineon Platform Security Backup With this page you can backup and restore Security Platform credentials, Security Platform settings and Personal Secure Drives. If Enhanced Authentication is enabled, you can also create backups of your authentication device.
3
Buttons: yy Buttons for administrative tasks are disabled for users without administrative rights. yy Buttons are disabled, if corresponding functions are not available in a certain Security Platform state.
The following table describes all backup and restore functions. Explanation Click here to set up automatic Security Platform backups. Infineon Security Platform Initialization Wizard will be started. This feature is only available, if the current user account has administrative rights. Click here to start a manual backup of your Security Platform Settings and credentials. If you have configured Personal Secure Drive (PSD), you can backup your PSD too. The Infineon Security Platform Backup Wizard will be started. This button is disabled, if the Infineon Security Platform is disabled, not yet set up or the user is not set up. Click here to start a manual restore of archived Security Platform Settings and credentials. If you have a backup of your Personal Secure Drive (PSD), you can restore your PSD too.The restore part of the Infineon Security Platform Backup Wizard will be started. This button is disabled, if the Infineon Security Platform is disabled or not yet set up. Click here to create a backup authentication device. This feature is only available, if Enhanced Authentication is enabled.
Copyrightⓒ2014 LG Electronics Co., Ltd.
LGE Internal Use Only
System information
Availability of page: This page is only available on an initialized Security Platform, if one of the following conditions is fulfilled: yy The current user has administrative rights. yy The current user is an initialized Security Platform User, and the policy Allow User Enrollment is enabled.
34 Symptom-to-part index
Symptom-to-part index 4
The symptom-to-part index in this section lists symptoms and errors and their possible causes. The most likely cause is listed first.
Symptom-to-part index
yy
NOTE
yyIf replacing a part (FRU) does not solve the problem, put the original part back in the computer. yyDo not replace a non-defective FRU.
Power system checkout To verify a symptom, do the following :
1 2 3 4 5 6 7
Power off the computer. Remove the battery pack. Connect the AC adapter. Check that power is supplied when you power on the computer. Power off the computer. Disconnect the AC adapter and install the charged battery pack. Check that the battery pack supplies power when you power on the computer.
If you suspect a power problem, see the appropriate one of the following power supply checkouts :
1 2 3 4
Checking the AC adapter Checking the operational charging Checking the battery pack Checking the backup battery
Checking the AC adapter yyIf the power-on indicator does not turn on, check the power cord of the AC adapter for correct continuity and installation. yyIf the computer does not charge during operation, go to “Checking operational charging.”
To check the AC adapter, do the following :
1 2 3 4 5
Unplug the AC adapter cable from the computer. Measure the output voltage at the plug of the AC adapter cable. See the following figure : If the voltage is not correct, remove the power code form AC adapter. 10 seconds later, connect the power code, then measure the output voltage. If the voltage is not correct, change the AC adapter.
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Symptom-to-part index
35
If the voltage is not correct, replace the AC adapter.
If the voltage is acceptable, do the following :
1 Replace the system board.
4
yy
Symptom-to-part index
2 If the problem persists, check the AC adapter whether it is correct product or not.
NOTE
yyNoise from the AC adapter does not always indicate a defect. Checking operational charging
1 To check whether the battery charges properly during operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. Perform operational charging. If the battery status indicator or icon does not turn on, remove the battery does not turn on, replace the battery pack.
2 If the charge indicator still does not turn on, replace the system board. Then reinstall the battery pack. yy
NOTE
yyDo not charge battery pack, when its temperature is below 0 or above 75. Checking the battery pack
1 Open the Power Meter window by clicking Start Control Panel Power Options and then; check the total power remains. Battery charging
does not start until the power Meter shows that less than 95% of the total power remains; under this condition the battery pack can charge to 100% of its capacity. This protects the battery pack from being overcharged or from having a shortened life.
2 To check the status of your batter, move your cursor to the Power Meter icon in the icon tray of the Windows taskbar and wait for a moment
(but do not click), and the percentage of battery power remaining is displayed. To get detailed information about the battery, double-click the Power Meter icon. yy
NOTE
yyIf the battery pack becomes hot, it may not be able to charge. Remove it from the computer and Leave it at room temperature for a while. After it cools down, reinstall and recharge it.
The Characteristics of the battery pack
1 Self-discharge
The battery gradually loses its power over time without ever being used.
2 Periodic full discharge / charge
Frequent recharge of the battery pack can reduce the capacity of the battery pack. When this happens, you can perform the full discharge / charge to improve the capacity. You should perform periodic full discharge /charge once every 30~60 days. You should always use the battery until its power is low; then fully charge the battery.
3 Trickle charge
If the temperature of the battery pack drops below 10℃ , the trickle charging begins. The trickle charging may take 32 hours for the battery pack to be fully charged.
To check the battery pack, do the following :
1 Power off the computer. 2 Remove the battery pack and measure the voltage between battery terminals 1(-) and 5(+). See the following figure :
Copyrightⓒ2014 LG Electronics Co., Ltd.
LGE Internal Use Only
36 Symptom-to-part index
4
3 If the voltage is still less than +11.1 V DC after recharging, replace the battery. 4 If the voltage is more than +11.1 V DC, measure the resistance between battery terminals 1 and 2. The resistance must be 2 to 4 ㏀(typically 3 ㏀). 5 If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the system board. yy
Symptom-to-part index
NOTE
yyCharging will take at least 3 hours. yy
NOTE
yyBattery is an expendable supplier, so its capacity and used time can be reduced by using the computer.
LCD-related symptoms yy
NOTE
yyBefore removing or disassembling LCD, power off the computer, unplug all power cords from electrical Outlets.
Symptom / Error
FRU or action, in sequence
LCD screen becomes dark suddenly.
Check out Battery Miser.
Nothing displayed on LCD screen.
a Check out Battery Miser. b Choose Never in the Turn off Monitor item on Power Options Properties. c Check the power save mode switch if it is pressed by something.
LCD backlight not working. LCD too dark. LCD brightness cannot be adjusted.
LCD color cannot be adjusted. LCD screen abnormal. Characters missing pixels. LCD screen unreadable. Wrong color displayed.
d a b c d a b c d
Check the System is in standby or hibernation mode. Reconnect inverter to the board connector. Replace inverter. LCD Assembly. System board. Reset all LCD connectors. Replace LCD cable. LCD Assembly. System board.
Horizontal or vertical lines displayed on LCD
LCD Assembly.
Power-on indicator on, and a blank\LCD during POST.
LCD Assembly. System board.
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LGE Internal Use Only
Symptom-to-part index
37
Indeterminate problems yyYou are here because the diagnostic tests did not identify which adapter or device failed, wrong devices are installed, a short circuit is suspected, or the system is inoperative.
Symptom-to-part index
yyFollow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects). yyVerify that all attached devices are supported by the computer. yyVerify that the power supply being used at the time of the failure is operating correctly.
1 Power off the computer 2 Visually check each FRU for damage. Replace any damaged FRU. 3 Remove or disconnected all of the following devices : a. Non-LG devices. b. Printer, mouse, and other external devices. c. Battery pack. d. PC cards. e. ODD (CD-ROM, Combo) drive or FDD drive in the Bay. f. Hard-disk drive. yy
NOTE
yyUse the other memory card because it needs when operating computer
4 5 6 7
Power on the computer. Determine whether the problem has changed. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRUs one at a time. (do not replace a non-defective FRU) a. LCD Assembly (Check external monitor whether the same problem recurs or not). b. Keyboard. c. Keydeck (TouchPad and Scroll Button Assembly). d. System board.
Copyrightⓒ2014 LG Electronics Co., Ltd.
4
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38 Removing and replacing a part (FRU)
Removing and replacing a part (FRU) ! DANGER 5 Removing and replacing a part (FRU)
yyBefore removing any FRU, power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables.
! CAUTION yyBefore the computer is powered on after FRU replacement, make sure that all screws, springs, and other small parts are in place and are not loose inside the computer. Verify metal flakes can cause electrical short circuits.
yy
NOTE
yyAs for the screw, every Torque 3 ± 0.2Kgfcm(0.196Nm) * The system hinge part apply to 2.5 ㎏fcm. yyFor further information on Removing and Replacing a Part(FRU), refer to Explore view
Copyrightⓒ2014 LG Electronics Co., Ltd.
LGE Internal Use Only
Removing and replacing a part (FRU)
39
1010 Cover Hinge 1 Remove the sheet. 5 Removing and replacing a part (FRU)
Copyrightⓒ2014 LG Electronics Co., Ltd.
LGE Internal Use Only
40 Removing and replacing a part (FRU)
2 Remove 5 screw.
5 Removing and replacing a part (FRU)
No.
FRU No.
Specification
Qty
1
FAB31738702
Screw, M2.0 X L1.5 X D4.7 X H0.5
5EA
3 After removing 3 screws, remove cover hinge
No.
FRU No.
Specification
Qty
1
1SZZBA4080A
Screw, M2.0 X L4.0 X D4.0 X H1.0
3EA
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LGE Internal Use Only
Removing and replacing a part (FRU)
41
5 Removing and replacing a part (FRU)
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LGE Internal Use Only
42 Removing and replacing a part (FRU)
1020 Display Module yy
5
NOTE
yyRemove the following parts in order before replacing this part
Removing and replacing a part (FRU)
a. Cover Hinge(1010)
! CATUION yyRemove in a direction towards the Windows logo when you remove the Display Module
1 Remove 1 cable
Cable
2 Remove the Display Module.
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LGE Internal Use Only
Removing and replacing a part (FRU)
43
1030 Hinge Plate yy
NOTE 5
yyRemove the following parts in order before replacing this part
Removing and replacing a part (FRU)
a. Cover Hinge(1010) b. Display Module(1020)
1 Remove 5 screws.
No.
FRU No.
Specification
Qty
1
1SZZBA4080A
Screw, M2.0 X L4.0 X D4.0 X H1.0
4EA
2
1SZZBA4041J
Screw, M2.0 X L3.0 X D3.3 X H0.3
1EA
2 Remove the Hinge Plate
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LGE Internal Use Only
44 Removing and replacing a part (FRU)
1040 Bottom Case yy
5
NOTE
yyRemove the following parts in order before replacing this part
Removing and replacing a part (FRU)
a. Cover Hinge(1010) b. Display Module(1020) c. Hinge Plate(1030)
1 Remove 6 sheet.
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LGE Internal Use Only
Removing and replacing a part (FRU)
45
2 Remove 6 screw
5 Removing and replacing a part (FRU)
No.
FRU No.
Specification
Qty
1
1SZZBA4080A
Screw, M2.0 X L4.0 X D4.0 X H1.0
6EA
3 Remove the Rubber.
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LGE Internal Use Only
46 Removing and replacing a part (FRU)
4 Remove 2 screw.
5 Removing and replacing a part (FRU)
No.
FRU No.
Specification
Qty
1
1SZZBA4080A
Screw, M2.0 X L4.0 X D4.0 X H1.0
2EA
5 Separate from the upper hook as if the key deck were raised upwards and then remove the hook clockwise.
! CATUION yyWhen it is disassembled by inserting a jig into the displayed inserting part, the open switch may be broken or lost. Be careful when it is disassembled.
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LGE Internal Use Only
Removing and replacing a part (FRU)
47
6 Remove the Bottom Case
5 Removing and replacing a part (FRU)
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LGE Internal Use Only
48 Removing and replacing a part (FRU)
1050 Battery yy
5
NOTE
yyRemove the following parts in order before replacing this part
Removing and replacing a part (FRU)
a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030) d. Bottom Case(1040)
1 After removing battery cable, remove 2 screw
Cable
No.
FRU No.
Specification
Qty
1
1SZZBA4080A
Screw, M2.0 X L4.0 X D4.0 X H1.0
2EA
2 Remove the Battery
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LGE Internal Use Only
Removing and replacing a part (FRU)
49
1060 Main board yy
NOTE
5
yyRemove the following parts in order before replacing this part
Removing and replacing a part (FRU)
a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030) d. Bottom Case(1040) e. Battery(1050)
1 After removing 4 cable, remove 3 screw yy
NOTE
yyDisconnect the cable on the USB port board to remove one screw.
Cable
Cable Cable
Cable
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LGE Internal Use Only
50 Removing and replacing a part (FRU)
5 Removing and replacing a part (FRU)
No.
FRU No.
Specification
Qty
1
1SZZBA4019J
Screw, M2.0 X L3.0 X D4.0 X H1.0
3EA
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LGE Internal Use Only
Removing and replacing a part (FRU)
51
2 Remove the Main board
5 Removing and replacing a part (FRU)
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LGE Internal Use Only
52 Removing and replacing a part (FRU)
1070 USB Port Board yy
5
NOTE
yyRemove the following parts in order before replacing this part
Removing and replacing a part (FRU)
a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030) d. Bottom Case(1040) e. Battery(1050) f. Main Board(1060)
1 Remove 2 screws.
No.
FRU No.
Specification
Qty
1
1SZZBA4019J
Screw, M2.0 X L3.0 X D4.0 X H1.0
2EA
2 Remove the USB Port Board.
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Removing and replacing a part (FRU)
53
1070 Ear Jack Cover yy
NOTE 5
yyRemove the following parts in order before replacing this part
1 Remove 2 screws.
No.
FRU No.
Specification
Qty
1
1SZZBA4019J
Screw, M2.0 X L3.0 X D4.0 X H1.0
2EA
2 Remove the Ear Jack Cover
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LGE Internal Use Only
Removing and replacing a part (FRU)
a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070)
54 Removing and replacing a part (FRU)
1080 WLAN yy
5
NOTE
yyRemove the following parts in order before replacing this part
Removing and replacing a part (FRU)
a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070)
1 After removing 2 antena cable, remove 2 screws.
Cable
Cable
No.
FRU No.
Specification
Qty
1
FAB31738702
Screw, M2.0 X L1.5 X D4.7 X H0.5
1EA
2 remove the WLAN
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Removing and replacing a part (FRU)
55
3 remove the antena cable.
5 Removing and replacing a part (FRU)
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LGE Internal Use Only
56 Removing and replacing a part (FRU)
1090 Sub Board yy
5
NOTE
yyRemove the following parts in order before replacing this part
Removing and replacing a part (FRU)
a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070)
1 remove the main to sub cable
Cable
2 remove 3 screws.
No.
FRU No.
Specification
Qty
1
1SZZBA4019J
Screw, M2.0 X L3.0 X D4.0 X H1.0
3EA
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LGE Internal Use Only
Removing and replacing a part (FRU)
57
3 remove the Sub Board
5 Removing and replacing a part (FRU)
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58 Removing and replacing a part (FRU)
1100 Speker yy
5
NOTE
yyRemove the following parts in order before replacing this part
Removing and replacing a part (FRU)
a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070), h Sub Board(1090)
1 remove the Speker
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LGE Internal Use Only
Removing and replacing a part (FRU)
59
1110 Ear jack yy
NOTE 5
yyRemove the following parts in order before replacing this part
1 remove the Ear jack
Copyrightⓒ2014 LG Electronics Co., Ltd.
LGE Internal Use Only
Removing and replacing a part (FRU)
a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070), h. Sub Board(1090)
60 Removing and replacing a part (FRU)
1120 Rear Case yy
5
NOTE
yyRemove the following parts in order before replacing this part
Removing and replacing a part (FRU)
a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070), h. Sub Board(1090) i. Ear Jack(1110)
1 After removing 2 rubbers, remove 2 sheet
2 After removing 4 screws, remove LCD.
! CATUION yyIf you apply excessive force to separate the LCD, you may give damage to the display. Use a tool to separate while it is prevented from being bent as much as possible.
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Removing and replacing a part (FRU)
61
3 Remove the Rear Case.
5 Removing and replacing a part (FRU)
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62 Removing and replacing a part (FRU)
1130 LCD Cable yy
5
NOTE
yyRemove the following parts in order before replacing this part
Removing and replacing a part (FRU)
a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070), h. Sub Board(1090) i. Ear Jack(1110) j. Rear Case(1120)
1 Remove LCD cable.
Cable
Cable
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LGE Internal Use Only
Removing and replacing a part (FRU)
63
1140 Webcam yy
NOTE 5
yyRemove the following parts in order before replacing this part
1 Remove the Webcam
Cable
Copyrightⓒ2014 LG Electronics Co., Ltd.
LGE Internal Use Only
Removing and replacing a part (FRU)
a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070), h. Sub Board(1090) i. Ear Jack(1110) j. Rear Case(1120)
64 Removing and replacing a part (FRU)
1150 Mic Holder yy
5
NOTE
yyRemove the following parts in order before replacing this part
Removing and replacing a part (FRU)
a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070), h. Sub Board(1090) i. Ear Jack(1110) j. Rear Case(1120)
1 Remove the Mic holder.
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LGE Internal Use Only
Removing and replacing a part (FRU)
65
1160 Interface Board yy
NOTE 5
yyRemove the following parts in order before replacing this part
1 Remove the Interface Board.
Copyrightⓒ2014 LG Electronics Co., Ltd.
LGE Internal Use Only
Removing and replacing a part (FRU)
a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070), h. Sub Board(1090) i. Ear Jack(1110) j. Rear Case(1120) k. LCD Cable(1130) l. Webcam(1140), m. Mic Holder(1150)
66 Removing and replacing a part (FRU)
1170 Webcam Holder yy
5
NOTE
yyRemove the following parts in order before replacing this part
Removing and replacing a part (FRU)
a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070), h. Sub Board(1090) i. Ear Jack(1110) j. Rear Case(1120) k. LCD Cable(1130) l. Webcam(1140), m. Mic Holder(1150), n. interfase board(1160)
1 Remove the Webcam Holder.
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LGE Internal Use Only
Part lists
67
Part lists REV 00. Category
MiniCard
Keyboard Deck
Bottom
LCD
LG P/N
NMLB01
EBR77974303
11T540 Main BD MP Assembly, Z3740, 64GB eMMC, 2GB LPDDR3, Korean KBD
NMLB02
EBR77982304
Sub board assy
NMLB03
EBR77982604
FPCB, Main to Sub cable
NMINI01
EAT62033301
AW-NB136NF 3VTO3.6V 10-Lead Micro PAK 52P 16.0x30.0x2.3MM AZUREWAVE TECHNOLOGIES, INC.
NMINI02
MCQ67527301
Damper for Wireless Module 8x3.5x1.5t
NMINI03
MDS64182402
w/lan gasket
NKDECK01
AFP74106301
K-DECK BASE ASS'Y, Korean
NKDECK01
AFP74106302
K-DECK BASE ASS'Y, B.Portuguese
NKDECK02
AEH74257201
Hinge Assy
NKDECK03
ABQ74502001
Hinge Cover Assy
NKDECK04
MHK64146101
Sheet, Hinge Plate
NKDECK05
MCQ67300201
Kdeck screw cover (4ea)
NKDECK06
MHK64187101
Rubber cap, Kdeck Screw (Large) (2ea)
NKDECK07
EAB63029701
Speaker ass'y (L +R)
NKDECK08
MBG64849701
Button, Power
NKDECK09
MBG64827501
Button, Volume
NKDECK10
MGJ63671401
EarJack holder
NKDECK11
EBR77975203
FPCB, Port (Port Board)
NKDECK12
EBR77707202
FPCB, Audio BD
NKDECK13
EAA63184901
Antenna, Main
NKDECK14
EAA63185001
Antenna, Aux
NBOTM01
ABQ74231201
BOTTOM CASE, Ass`y
NBOTM02
MCQ67393901
Rubber, Foot Rear
NBOTM03
EAC62178701
Battery ass'y
NLCD01
ABQ74231401
Rear case ass'y
NLCD02
AFP74165401
Front Case with LCD Ass`y (for SVC)
NLCD03
EBR77975103
Interface Board
NLCD04
EBR77975305
LCD Cable (Main to Interface, FPCB)
NLCD05
MCQ67394201
Rubber, Cap Screw
NLCD06
MHK64073801
Sheet, Cap Screw front
NLCD07
EBP61921701
Camera Module
NLCD08
MCQ67394001
Rubber, Webcam Holder
Copyrightⓒ2014 LG Electronics Co., Ltd.
Description
Remark
6 Part lists
MAIN B.D
Loc No.
LGE Internal Use Only
68 Part lists
Category LCD
6 Part lists
Power code
SCREW
LABEL
BAG
Loc No.
LG P/N
NLCD09
MCQ67394101
MIC Holder
NLCD10
SJMY0007120
Vibration Motor
NPWCD01
EAD61856502
Power Cord (I-SHENG, Black) Australia
NPWCD01
EAD30754402
Power Cord (I-SHENG, Black, 1.55M) Columbia
NSCR01
FAB31738702
Screw, M2.0 X L1.5 X D4.7 X H0.5
NSCR02
1SZZBA4019J
Screw, M2.0 X L3.0 X D4.0 X H1.0
NSCR03
1SZZBA4080A
Screw, M2.0 X L4.0 X D4.0 X H1.0
NSCR04
1SZZBA4041J
Screw, M2.0 X L3.0 X D3.3 X H0.3
NSCR05
1SZZBA4116A
Screw, M2.0 X L2.2 X D3.6 X H0.3
NLAB01
MEZ64720301
Windows 8 Logo
NLAB02
MEZ65058205
COMPLEX CPU Label Convertible Intel Inside(Celeron, Atom) Label, Silver (328478-001)
NLAB03
MEZ65270201
KOREA, AW-NB136NF, Normal
NLAB03
MEZ65270202
KOREA, AW-NB136NF, LTE
NLAB03
MEZ65270301
GLOBAL, AW-NB136NF, Normal
NLAB03
MEZ65270401
BRAZIL, AW-NB136NF, Normal
NBAG01
MAF63367302
CUTTING PU Hybrid SYSTEM POCKET NO PRINT 11T540_ 11T740 Pouch
Copyrightⓒ2014 LG Electronics Co., Ltd.
Description
Remark
LGE Internal Use Only
Explode view
69
Explode view LCD
7 Explode view
NLCD02
NLCD07
NLCD08 NLCD10
NLCD04 NLCD03
NLCD06
NLCD09 NLCD05
NLCD05
NLCD06
NLCD01
Copyrightⓒ2014 LG Electronics Co., Ltd.
LGE Internal Use Only
70 Explode view
Category
7 Explode view
LCD
Loc. No.
LG P/N
NLCD01
ABQ74231401
Rear case ass'y
NLCD02
AFP74165401
Front Case with LCD Ass`y (for SVC)
NLCD03
EBR77975103
Interface Board
NLCD04
EBR77975305
LCD Cable (Main to Interface, FPCB)
NLCD05
MCQ67394201
Rubber, Cap Screw
NLCD06
MHK64073801
Sheet, Cap Screw front
NLCD07
EBP61921701
Camera Module
NLCD08
MCQ67394001
Rubber, Webcam Holder
NLCD09
MCQ67394101
MIC Holder
NLCD10
SJMY0007120
Vibration Motor
Copyrightⓒ2014 LG Electronics Co., Ltd.
Description
Remark
LGE Internal Use Only
Explode view
71
Keydeck NKDECK04
7 Explode view
NKDECK02
NKDECK03 NLAB03 LA
BE
NKDECK05
L
NLAB02 NKDECK06
LA
BE
L
NKDECK06
NKDECK05 NKDECK05 NKDECK01
NKDECK05
Copyrightⓒ2014 LG Electronics Co., Ltd.
LGE Internal Use Only
72 Explode view
Category
7 Explode view
Keyboard Deck
LABEL
Loc. No.
LG P/N
Description
NKDECK01
AFP74106301
K-DECK BASE ASS'Y, Korean
NKDECK01
AFP74106302
K-DECK BASE ASS'Y, B.Portuguese
NKDECK02
AEH74257201
Hinge Assy
NKDECK03
ABQ74502001
Hinge Cover Assy
NKDECK04
MHK64146101
Sheet, Hinge Plate
NKDECK05
MCQ67300201
Kdeck screw cover (4ea)
NKDECK06
MHK64187101
Rubber cap, Kdeck Screw (Large) (2ea)
NKDECK07
EAB63029701
Speaker ass'y (L +R)
NKDECK08
MBG64849701
Button, Power
NKDECK09
MBG64827501
Button, Volume
NKDECK10
MGJ63671401
EarJack holder
NKDECK11
EBR77975203
FPCB, Port (Port Board)
NKDECK12
EBR77707202
FPCB, Audio BD
NKDECK13
EAA63184901
Antenna, Main
NKDECK14
EAA63185001
Antenna, Aux
NLAB01
MEZ64720301
Windows 8 Logo
NLAB02
MEZ65058205
COMPLEX CPU Label Convertible Intel Inside(Celeron, Atom) Label, Silver (328478-001)
NLAB03
MEZ65270201
KOREA, AW-NB136NF, Normal
NLAB03
MEZ65270202
KOREA, AW-NB136NF, LTE
NLAB03
MEZ65270301
GLOBAL, AW-NB136NF, Normal
NLAB03
MEZ65270401
BRAZIL, AW-NB136NF, Normal
Copyrightⓒ2014 LG Electronics Co., Ltd.
Remark
LGE Internal Use Only
Explode view
73
Main NKDECK12 7 Explode view
NKDECK10
NMLB02
NMLB01
NMINI01 NMINI03 NKDECK08
NMINI02
NKDECK09
NKDECK07 NKDECK11
NMLB03
NKDECK13
NKDECK14
Copyrightⓒ2014 LG Electronics Co., Ltd.
LGE Internal Use Only
74
Explode view
Category
7
MAIN B.D
Explode view
MiniCard
Keyboard Deck
Loc. No.
LG P/N
NMLB01
EBR77974303
11T540 Main BD MP Assembly, Z3740, 64GB eMMC, 2GB LPDDR3, Korean KBD
NMLB02
EBR77982304
Sub board assy
NMLB03
EBR77982604
FPCB, Main to Sub cable
NMINI01
EAT62033301
AW-NB136NF 3VTO3.6V 10-Lead Micro PAK 52P 16.0x30.0x2.3MM AZUREWAVE TECHNOLOGIES, INC.
NMINI02
MCQ67527301
Damper for Wireless Module 8x3.5x1.5t
NMINI03
MDS64182402
w/lan gasket
NKDECK01
AFP74106301
K-DECK BASE ASS'Y, Korean
NKDECK01
AFP74106302
K-DECK BASE ASS'Y, B.Portuguese
NKDECK02
AEH74257201
Hinge Assy
NKDECK03
ABQ74502001
Hinge Cover Assy
NKDECK04
MHK64146101
Sheet, Hinge Plate
NKDECK05
MCQ67300201
Kdeck screw cover (4ea)
NKDECK06
MHK64187101
Rubber cap, Kdeck Screw (Large) (2ea)
NKDECK07
EAB63029701
Speaker ass'y (L +R)
NKDECK08
MBG64849701
Button, Power
NKDECK09
MBG64827501
Button, Volume
NKDECK10
MGJ63671401
EarJack holder
NKDECK11
EBR77975203
FPCB, Port (Port Board)
NKDECK12
EBR77707202
FPCB, Audio BD
NKDECK13
EAA63184901
Antenna, Main
NKDECK14
EAA63185001
Antenna, Aux
Copyrightⓒ2014 LG Electronics Co., Ltd.
Description
Remark
LGE Internal Use Only
Explode view
75
Etc 7 Explode view
NBOTM03 NBOTM02
NBOTM01
NBOTM02
NADT01
Copyrightⓒ2014 LG Electronics Co., Ltd.
NPWCD01
LGE Internal Use Only
76
Explode view
Category
7
Bottom
Loc. No.
LG P/N
Explode view
NBOTM01
ABQ74231201
BOTTOM CASE, Ass`y
NBOTM02
MCQ67393901
Rubber, Foot Rear
NBOTM03
EAC62178701
Battery ass'y
NADT01
EAY63128601
Adapter(40W) (HONOR ADS-40MSG-19 19040GPK D) White, DC Plug Pin OD 3pi (Korea)
NADT02
EAD62628501
80-5600-200(WHITE) MODULAR JACK USB micro 0.145M 8P, 5P WHITE AWG28 N MEC I MEX
NPWCD01
EAD61856502
Power Cord (I-SHENG, Black) Australia
NPWCD01
EAD61856504
Power Cord (I-SHENG, Black) UAE, Qatar, Dubai, Nigeria
NPWCD01
EAD30754402
Power Cord (I-SHENG, Black, 1.55M) Columbia
NSCR01
FAB31738702
Screw, M2.0 X L1.5 X D4.7 X H0.5
NSCR02
1SZZBA4019J
Screw, M2.0 X L3.0 X D4.0 X H1.0
NSCR03
1SZZBA4080A
Screw, M2.0 X L4.0 X D4.0 X H1.0
NSCR04
1SZZBA4041J
Screw, M2.0 X L3.0 X D3.3 X H0.3
NSCR05
1SZZBA4116A
Screw, M2.0 X L2.2 X D3.6 X H0.3
NBAG01
MAF63367302
CUTTING PU Hybrid SYSTEM POCKET NO PRINT 11T540_ 11T740 Pouch
Adapter
Power code
SCREW
BAG
Description
Copyrightⓒ2014 LG Electronics Co., Ltd.
Remark
Adapter & Power Cord Integral
LGE Internal Use Only