Managerial Practices Survey MPS 16-4 Instructions: Please describe how much your boss b oss uses each managerial practice or leadership behavior. The term "unit" reers to the team! department! division! division! or company or which your boss is the designated leader! and the term "members" reers to the people who report directly to your boss. Thin about each type o behavior separately! and do not allow your general evaluation o the manager to bias your answers answers about speciic behaviors. #or each item! select one o the the ollowing response choices and write the number or code or it on the line provided.
$
To a %ery grea greatt e&t e&ten entt
4
To a 'ons 'onsid ider erab able le e&te e&tent nt
(
To a Mod Moder erat atee e&t e&ten entt
)
To a *im *imit ited ed e&t e&tent ent
1
+ot +ot at at all all!! or +ot +ot app appli lica cabl blee
Clarifying
,,, ,,, ,,, ,,,
1. ). (. 4.
'learly e&plains the ob responsibilities and tas assignments assignments o members &plains what results are e&pected or a tas or assignment &plains the rules! policies! and standard procedures that must be ollowed Sets speciic perormance goals and deadlines or important aspects o the wor
Supporting
,,, ,,, ,,, ,,,
$. 6. /. 0.
Shows concern or the needs and eelings o individual members o the wor unit Provides support and encouragement when there is a diicult or stressul stressul tas &presses conidence that members o the unit can perorm a diicult diicult tas Shows sympathy and understanding when a member is worried or upset
Envisioning
,,, . 2escribes a proposed change or new initiative with enthusiasm and optimism ,,, 13. 2escribes a clear! appealing vision or the wor unit or organiation organiation ,,, 11. 2escribes e&citing new opportunities or the wor unit or organiation organiation ,,, 1). Tals Tals in an inspiring way about what can be accomplished in the uture External Monitoring
,,, ,,, ,,, ,,,
1(. 14. 1$. 16.
5ses social networs and contacts with outsiders to get useul inormation inormation eeps inormed about advances in technology that are relevant or the wor Tries to learn about the needs and preerences o potential customers customers 7nalyes e&ternal events and trends to identiy threats and opportunities 'opyright 8 )31) by 9ary :ul
Planning Activities
,,, ,,, ,,, ,,,
1/. 10. 1. )3.
2evelops short-term plans or accomplishing the wor unit;s tass Plans and organies unit activities to use people! e
Recognizing
,,, ,,, ,,, ,,,
)1. )). )(. )4.
Praises eective perormance by members o the wor unit Provides recognition or member achievements or important contributions Provides recognition or good perormance by the team or wor unit >ecommends high perorming members or appropriate rewards
Encouraging Innovation
,,, ,,, ,,, ,,,
)$. )6. )/. )0.
ncourages innovative thining and creative solutions to problems Tals about the importance o innovation and le&ibility or the success o the unit ncourages members to loo or better ways to accomplish wor unit obectives 7ss
Representing
,,, ,,, ,,, ,,,
). (3. (1. ().
Promotes a avorable image or the wor unit with superiors and outsiders Maes a persuasive presentation to get more unding or resources or the wor unit +egotiates avorable agreements or the wor unit or organiation Meets with peers or outsiders to coordinate related activities with them
Monitoring Operations
,,, ,,, ,,, ,,,
((. (4. ($. (6.
'hecs on the progress and e
Developing Memer S!ills
,,, ,,, ,,, ,,,
(/. (0. (. 43.
Provides helpul eedbac and coaching to members who need it Maes assignments that allow members to develop more sills and conidence Provides helpul career advice and mentoring to members ncourages members to use available opportunities or improving their sills
Encouraging Collective "earning
,,, ,,, ,,, ,,,
41. 4). 4(. 44.
*oos or ways to adapt best practices used by other wor units or organiations ncourages members to try new methods and learn how they aect perormance 'onducts a review session ater an activity to learn what can be improved ncourages sharing o new nowledge with other members o the organiation
#et$or!ing
,,, ,,, ,,, ,,,
4$. 46. 4/. 40.
7ttends social and proessional events to meet people with useul inormation ?uilds and maintains a wide networ o contacts among peers and outsiders @oins social networs that include outsiders with useul inormation 2evelops cooperative relations with people who can provide resources and assistance
Prolem Solving
,,, ,,, ,,, ,,,
4. $3. $1. $).
>ecognies the early stage o a problem that is liely to disrupt the wor Auicly determines the cause o a problem beore taing corrective action >esolves wor-related problems promptly to prevent unnecessary costs or delays Bandles wor-related problems in a conident and decisive way
Empo$ering
,,, $(. ,,, $4. ,,, $$. ,,, $6.
ncourages members to tae responsibility or determining how to do their wor 7ss members or their ideas and suggestions when maing important wor decisions Modiies a proposal or plan to include member suggestions and deal with their concerns ncourages members to resolve problems on their own when they have a good solution
A%vocating C&ange
,,, ,,, ,,, ,,,
$/. $0. $. 63.
&plains why changes are necessary to deal with an emerging threat or opportunity &plains why a policy or procedure is no longer appropriate and should be changed Proposes relevant changes in obectives or strategies or the wor unit or organiation Taes personal riss to push or approval o essential but diicult changes
Et&ical "ea%ers&ip
,,, ,,, ,,, ,,,
61. 6). 6(. 64.
'ommunicates clear ethical standards and guidelines or members Sets an e&le o ethical behavior in hisCher decisions and actions =nsists on doing what is air and ethical even when it is not easy Dpposes the use o unethical practices to improve perormance
