Kushantha Gunawardana. MBCS MCS (lk) MCSE (W2K) + M MCSA (W2K3) HNDIT
Contact No: Office Residence Mobile Date of Birth Age Social status Nationality NIC number E-Mail Address
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+94 112829412, +94 112852149 +94 4597991, +94 114981568 +94 715345530 1978-07-31 30 Married Sri Lankan 782132741V
[email protected] #397, Ihala Bomiriya, Kaduwela, Sri Lanka
Personal Qualities I regard myself as a reliable and self motivated individual with excellent collaborative, organizational and interpersonal communication skills and confident sense of my own abilities. abilities. I have an easy-going easy-going personalit personality y and enjoy the company company of others and like sharin sharing g my knowled knowledge ge with with collea colleague gues s in the work work enviro environme nment. nt. I apprec appreciat iate e the importance of teamwork and always keep an open mind to other peoples’ points of view while maintaining my integrity and individualism
Strength, Experience & Challenges Work experience under tough and real time, huge network infrastructures with tough deadlines is my strength. I had my experience mainly three different environments and industries, Lanka On line –Web Development Company, had to work with developers, Data bases and very tough deadlines. HSBC – High secure Banking environment had to maint maintain ain zero zero downti downtime, me, high high level level of redund redundanc ancy, y, high high end techno technolog logy y and 24 24X7 X7 working hours. Practical Action – charity based organization with inter connectivity with seven countries, countries, handling handling internation international al projects projects with budget budget deadlines, deadlines, own decision decision making for planning, designing & implementing. The best challenge & Achievement in my life is system recovery after our server room (Practical Action - 5th August 2007) completely was burnt to dust due to electric short. short. I was able to restore restore total system from the scratch scratch after after the crisis without losing any data. (Damage was 100 lacks, we were able to buy new servers, install & configure in a temporary location, restored backed up data, designed and construct new server room with recommended standards, then moved servers to the new server room )
Working Experience Manager – Information Technology 25th Aug 2006 - Present Practical Action (Intermediate Technology Development Group) Practical Action was founded in 1966, as ITDG (the Intermediate Technology Development Group), by the radical economist Dr EF Schumacher to prove that his philosophy of ‘Small is Beautiful’ could bring real and sustainable improvements to people’s lives. Practical Action is a charity registered in the United Kingdom which works directly in four regions of the developing world – Latin America, East Africa, Southern Africa and South
Asia, with particular concentration on Peru, Kenya, Sudan, Zimbabwe, Sri Lanka, Bangladesh and Nepal.
Job Description o Develop IT targets for the annual business plan based on requirements from the Group/ management Practical Action – South Asia, Islamabad (Pakistan), Orissa (India) and users. o
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Recommend long term development of the Information Technology. To identify immerging information technologies to be assimilated, integrated, and introduced within the Practical Action – South Asia, Islamabad (Pakistan), Orissa (India). To carry carry out econom economic ic feasib feasibilit ilities ies with with regard regard to the purcha purchase se of hardw hardware are,, software and other IT acquisitions and make recommendations thereon. To administrate the existing Local Area Network (at two locations, if required) and develop a strategy, which minimizes downtime, identify and integrate the needs of IT automation. (e.g. backups) and train the users in procedures relating to the LAN. To plan and implement comprehensive disaster recovery and backup strategies (Antivirus software, RAID, & Tape backup). To ensure LAN security by implementing and monitoring Firewall and Proxy Server at the Internet gateway. To monitor IT status in Practical Action – South Asia and recommend policies and practices to improve performance Train staff on basics of of new IT concept as systems systems are upgraded Recommend IT training for staff To To part partic icip ipat ate e and and assi assist st with with Prac Practi tica call Ac Acti tion on - Grou Group p wide wide IT syst system em development, implementation and Knowledge Management strategy. To build & improve the skills and knowledge of staff in the use of computers and relevant software applications.
Achievements o Recovered entire system within five days (Procurement, Delivery, Installation, Configuration and Backup restoration of the Servers) when entire server room was burnt due to fire. Temporary system provided to users to do their day to day activities in the very next day after the crisis. o Successfully implemented Spam filtering system for the organization using SMSME 5.0 which reduces 99% of spams. o Successfully implemented centralized antivirus system using Symantec Antivirus Corporate Edition 10.0 & provide reliable antivirus protection for the organization. o Converted CISCO Content manager to the ISA server for the first time in the organization and then rest of the countries followed. o Implemented WSUS server for reduce the bandwidth utilization for windows updates. o Configured ISA 2006 server as a VPN Server and introduced wireless mobile dongle for project managers’ to connect to the office LAN using VPN to get all the benefits (Outlook client, SharePoint, Shard Drive access, Office communicator & remote printing) in LAN Implemented & configured centralized Backup library (Tandberg) using Symantec o BackupEcex 11.0
Participation in International meetings
Represented Practical Action - South Asia for International IT Managers meeting for SharePoint implementation held at Dunsmore, Rugby, United Kingdom. o Represented Practical Action - South Asia for International IT Managers meeting & shared experience about disaster recovery and contingency planning held at Nairobi, Kenya. o Represented Practical Action for FOSS (Free & Open Source Software) meeting organized by IUCN held at Chennai, India Projects: Working as the Project manager for Share point implementation, implementation, south Asian region of the organization. http://portal-lk.itdg.org.lk Managing IT divisions in Islamabad office (Pakistan) & Orissa office (India) Working as the project manager for www.janathakshan.net www.janathakshan.net (knowledge (knowledge sharing web portal) & www.sa-energy.net (Energy www.sa-energy.net (Energy Discussion forum) o
Servers: Five HP – DL380 (G5) Servers & Three HP- DL 360 (G5) Servers running Windows 2003 Server/Exchange Server 2003/ ISA 2006 Backup Solution: Solution: Tandberg Backup Autoloader (Eight Catridges l ibrary)
Executive Systems Administrator
17th Jan 2005 – 10 th Aug
2006 HSBC Electronic Data Processing Lanka (Pvt) Ltd HSBC Electronic Data Processing Lanka Pvt Ltd (HDPL) a wholly owned subsidiary of the HSBC Group. Was established in Sri Lanka in January 2004 at Colombo and is the newest hub of the Group's customer service initiatives. Colombo is the fourth centre in South Asia following three centres in India (Hyderabad, Bangalore and Vizag). Servers: Servers: We have around 30 servers supporting business requirements spread across the sites with different operating systems like OS/2, Windows NT, Windows 2000, Windows 2000 advanced servers, Windows 2003 Server for user authentication, applications & data storage, Lotus mail servers for internal and external communication. communication. Workstations: Workstations: We have approximately 1500 workstations supporting business like OS/2, Windows NT, 2000 and Windows XP. Software: Software: IBM operating system and applications, Microsoft operating systems and office automation packages, business oriented applications as well as in house developed applications. Job Description o
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Ensure IT environment does not pose any high Audit risks and address low/medium risks. Provide a centralized Service Desk for all IT related queries Ensure IT processes migrated to HDPL are operational as per agreed service levels Share best practices with other GSC’s Establish GSC standards Coordinate with Business areas to ensure IT requirements are met as required Install and maintain Servers and desktop PCs Coordinate with service providers (local and international) to ensure service delivery and performance are to acceptable levels. Coordinate with vendors (local and international) for supply of equipment and maintenance services. Migrating processes from other GSC’s with the required System requirements and standards
Achievements o Awarded as the best Supportive team in the year 2006 – in Colombo GSC o Appointed as the shift supervisor for the UK processes
Senior Systems Administrator Lanka On-Line (Pvt) Ltd
14th Jan 2002 – 17th Jan 2005
Sites: Lanka On-Line (Pvt) Ltd, one of the leading software developing company in Sri Lanka, LAN with over 50 workstations, over 20 servers, 6 Hubs and One Cisco Router. Lanka Transformers (Pvt) Ltd, Seven Integrated LAN’s Running VPN , Over 600 workstations, over 50 servers, over 20 Switches/Hubs and 7 Routers. Platforms: Windows 95/98,Windows 95/98,Windows NT (Servers & Workstations), Workstations), Windows 2000 Professional, Windows 2000 Servers, Windows 2000 Advanced Servers & Linux Servers. ISA and Exchange Servers and Windows XP Databases: Microsoft Access, SQL 7, Sybase, SQL 2000 Job Description Database administrating o Database Trouble-shooting o o Software/Hardware Software/Hardware Installing, Configuring and troubleshooting workstations and Servers. o Implementing, Maintaining, Monitoring and Troubleshooting LAN’s o Web hosting and maintaining with IIS Maintaining ISA and Exchange Mail servers (For Internet and e-mail) o o Backup and Restore Data. o Maintain Real Time System which running with Colombo Stock Exchange Live feed with o Data recovery o Managing Leased lines Implementing, expanding, designing and managing LAN’s. o Implementing, expanding, designing and managing Wireless LAN’s. Attending to Custom Customer er Compla Complaint ints s and Suppor Supportt Calls Calls for Troubl Trouble-s e-shoo hootin ting g databa database, se, networ networkin king, g, Internet & email issues. o
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Attend to disaster recovery matters, due to database system failures.
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Attend performance tuning related activities of databases. Network Network Systems Systems Administra Administration tion (Windows (Windows XP, Windows Windows 2000 2000 server server & clients, clients, Windows NT Server & Workstation, Windows 95/98) of Clients.
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Administration of Active Directory, DNS, DHCP, WINS and Exchange Server 2000.
Performed General Network, Workstation Installation & Upgrades. Handled Servers, Client Software upgrades and updated Virus Definitions.
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Achievements
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Implemented RRAS for Remote Access.
Implemen Implemented ted a Backup Backup Strategy Strategy to Automati Automatically cally Backup Server’s on a timely timely Manner. o
1998 -
Computer Hardware & Networking Instructor 2002 Institute of Computer Education (ICE - Galle)
Training ISO 9001
Memberships Professional Member of British Computer society MBCS Member of Computer Society – Sri Lanka MCS (lk)
Secondary & Professional Education Successfully completed HNDIT (Higher National Diploma in Information Technology) which conducted by SLIATE (Sri Lanka Institute Of Advanced Technology Education) Batch Top Completed NIBM (National Institute of Business Management) one and a half year full time Diploma in Computer Systems Design inclusive of practical and a fully documented Project. Completed BIT 1st Year Microsoft Certified Systems Administrator + Messenger (Windows 2000/2003) 2000/2003)
Microsoft Certification Status Micro icroso soft ft Cert ertifie ified d Sys System tems Ad Adm minis inisttrato ratorr
Micro icros soft Windo indow ws 20 2003 03
Micro icroso soft ft Cert ertifie ified d Sys System tems Ad Adm minis inisttrato ratorr
Micro icros soft Windo indow ws 20 2000 00
Micros Microsoft oft Cert Certifi ified ed Syste Systems ms Adm Adminis inistra trator tor:: Messag Messaging ing
Micros Microsoft oft Wind Window ows s 2000 2000
Microsoft Certified Professional
Microsoft Windows 2000
Primary Education GCE A/L - Richmond College, Galle with 2B’s, 1C & 1S. GCE O/L - Richmond College, Galle with 6 Distinctions (Including Mathematics & English) & 2 Credits Passed Year Passed Year 5 Scholarship examination, second highest of the school
Present Studying Studying for MSc in Information Technology degree in University of Colombo School of Computing. (First semester completed) Studying for RHCE (Redhat Certified Engineer). Studying for CCNA (CISCO Certified Network Associate).
Studying for Upgrade Exams MCSE 2003 (MCSA completed) and MCITP - 2008
Extra Curricular Activities o o o o o o o o
College sub Prefect in 1997. Collage senior prefect in 1998. House Captain for Cricket in 1994. Member of School Cricket Team. Member of School Athletics team. Member of School Chess Team. Member of School Junior Band. Awarded as the Man of the Match at the Office Cricket tournament – Lanka OnLine (Pvt) ltd.
Interests Reading Swimming Playing TT Playing Foot Ball Non related Referees:
Bryan Scurfield International IT Unit Manager
[email protected] T: +44(0) 1926 634 400 F: +44(0) 1926 634 401 W: www.practicalaction.org
Kamal Gayashan International IT Infrastructure Officer
[email protected] T: +44(0) 1926 634 400 F: +44(0) 1926 634 401 W: www.practicalaction.org
