INDUSTRY ANALYSIS ANALYSIS PROJECT PROJEC T A REPORT ON AVIATION INDUSTRY ANALYSIS
INSTITUTE OF BUSINESS MANAGEMENT AND RESEARCH INTERNATIONAL BUSINESS SCHOOL
BANGALORE AFFILIATED TO BHARATHIAR UNIVERSITY
2015-2017 BY Halg!" I#$"%a& A#a! 'al"a
V(Ga%a$)!" A*!a)a# Da+",./ Na+/ Ra
CONTENTS
CHAPTER-1
INDUSTRY PROFILE ♦
AN OVERVIEW OF AVIATION SECTOR
♦
FACTORS INFLUENCING THE AVIATION SECTOR
♦
SIZE OF O F THE AV AVIATION IATION SECTOR SE CTOR IN WORLD & INDIA
♦
EVOLUTION AND CONTRIBUTION OF INDIAN AVIATION SECTOR HISTORY OF AVIATION VIATION SECTOR SE CTOR LIST OF MAJOR AIRLINES IN INDIA VISION, MISSION,CORE VALUES AND QUALITY POLICY OF AVIATION SECTOR
CHAPTER-2
COMPANY COMPANY PROFILE
♦
HISTORY OF THE COMPANY COMPANY VISION, MISSION AND BELIEFS OF INDIGO
♦
COMPANY REASONS FOR THE SUCCESS OF INDIGO
♦
♦ ♦ ♦ ♦
AIRLINES SWOT ANALYSIS COMPETITIVE COMPETITI VE RIVALRY RIVALRY OF INDIGO AIRLINES AWARDS AND ACHIEVEMENTS INDIAN AIR TRA TR AVELS MARKET DOMINATED DOMINATED BY INDIGO
CHAPTER -
EECUTIVE EECUTIV E SUMMARY AND CONCLUSION
INDUSTRY PROFILE
AN OVERVIE' OF AVIATION SECTOR
Aviai!" viai!" i"#$%' i% !"( a)!"* +( )!% i)!a" i"#$%i(% !- a"' .!$"' /(.a$%( !- i% (.!"!)i. a"# %!.ia0 via/i0i'1 T+( T+( aviai!" i"#$%' "! !"0' .!"i/$(% ! +( G!%% D!)(%i. P!#$. 2GDP3 !- +( +( .!$" .!$" ' ' a"# a"# i) i)!v !v(% (% ()0 ()0!' !') )(" (" %a %ai% i%i i.% .%,, /$ /$ a0%! a0%! ai#% ai#% i" #!)(%i. a"# i"("ai!"a0 a#(, a"# -a.i0ia(% )a"' !+( /$%i"(%%(%1 S!.i S!.ia0 a00' 0' +( +( i"#$ i"#$% %' ' .!"" .!""(. (.% % (! (!0( 0( ! (! (!0( 0( 0(a# 0(a#i" i"* * ! .$0 .$0$ $a0 a0 (4.+a"*( a"# ("+a".()("1 I"#ia" aviai!" i"#$%' +a% .!)0((# a .("$' !- i% (4i%(".( a"# +(%( 566 '(a% +av( 7i"(%%(# %(v(( +i*+% a"# 0!7%1 O" +( !"( +a"#, +(( +a% /((" i%( i" +( "$)/( !- .!)a"i(% .!)(i"* i" +( i"#$%' a0!"* 7i+ a %i)$0a"(!$% *!7+ i" +( "$)/( !- ai0i"( a%%("*(%8 !" +( !+( +a"# +( i"#$%' 0a'(% a( %i00 %$**0i"* a*ai"% !! i"-a%$.$( i"-a%$.$( a"# +i*+ !(ai"* .!%%1 T!#a' H'#(a/a# I"("ai!"a0 Ai! +a% /((" a"9(# a)!"*% +( 7!0#:% ! -iv( i" +( a""$a0 Ai! S(vi.( Q$a0i' 2ASQ3 a%%("*( %$v(' a0!"* 7i+ ai!% a S(!$0, Si"*a!(, H!"* K!"* a"# B(i;i"*1 T+i% ai! i" H'#(a/a# i% )a"a*(# /' a $/0i.<iva( ;!i" v("$( .!"%i%i"* !- +( GMR G!$, Ma0a'%ia Ai!% H!0#i"*% B(+a# a"# /!+ +( Sa( G!v(")(" G!v(")(" !- A"#+a A"#+a Pa#(%+ a"# +( Ai!% Ai!% A$+!i' A$+!i' !- I"#ia 2AAI31
I"#ia" Aviai!" viai!" i"#$%' i% "i"+ 0a*(% 0a*(% i" +( 7!0# a"# i% a00 %( ! /(.!)( +i# 0a*(% /' =6=61I i% !"( !- +( 0(a% ("(a(# ai )a9(% i" +( 7!0# 7i+ 616> i% ( .aia ( a""$) a% .!)a(# ! 61? 61? i" C+i"a +i"a a"# )! )!( +a" +a" = i" +( +( USA1I A1I"# "#iia" avia viai!" i!" i% (4(i(".i"* #a)ai. *!7+ a.!%% +( /!a#, -!) +( ()(*(".( !- L!7 C!% Cai( a"# *!7i"* )i##0( .0a%% (a#' ! av(0 /' ai a% 7(00 a% *!7+ i" /$%i"(%% a"# 0(i%$( av(01 A (%(" )!( +a" @ i"("ai!"a0 ai0i"(% !(a( i" I"#ia a"# I"#ia" .ai(% .!""(. !v( >6 .!$"i(%1 T!a0 a%%("*( a--i. %!!# a a 5615 )i00i!" i" FY5, (*i%(i"* a" I".(a%( !- 5=1>1 B' =6=6, a%%("*( a--i. a I"#ia" ai!% i% (4( (4(. .(# (# ! i". i".(a (a%( %( ! >= >=5 5 )i00 )i00i! i!" " -!) -!) 5 561 615 5 )i00 )i00i! i!" " i" =6 =65 511 D!)(%i. a%%("*( a--i. (4a"#(# a a CAGR !- 551@ !v( FY6 51 I i% (4(.(# ! !$.+ =6 )i00i!" /' FY51 I"("ai!"a0 a%%("*( a--i. !%(# a CAGR !- 1 !v( FY6<5 a"# i% %( ! !$.+ 6 )i00i!" /' FY51 L!!9i"* a +( .$(" *!7+ !- =6 1a, I"#ia" .ai(% 0a" ! i".(a%( +(i -0(( %i( ! (a.+ @66 ai.a-% /' =6=61 T+( I"#ia" aviai!" %(.! i% 0i9(0' ! %(( i"v(%)("% !- USD 5=15 Bi00i!" #$i"* =65=<58 USD USD 1? 1? Bi00 Bi00i! i!" " i% (4( (4(. .(# (# ! .!)( .!)( -!) -!) +( +( iv iva a(( %(. %(.! !11 T+( G!v(")(" !- I"#ia 2GOI3 ("vi%i!"% ai! i"-a%$.$( i"v(%)(" !- US 551> /i00i!" $"#( +( T7(0-+ Fiv( Y(a P0a" 2=65=<531 I +a% !("(# ai! %(.! ! iva( ai.iai!", %i4 ai!% a.!%% )a;!
.ii(% a( /(i"* #(v(0!(# $"#( +( PPP )!#(01 T+( Ai!% A$+!i' !- I"#ia 2AAI3 ai)% ! /i"* a!$"# =6 ai!% $"#( !(ai!" a.!%% +( +( .!$" .!$" ' ' /' =6 =6=6 =611 56 566 6 FDI FDI i% () ()i i( (# # -! -! *(( *((""-i( i(0# 0# ai ai! ! !;(.% $"#( +( a$!)ai. !$(1 F$+( $ ! > FDI i% ()i(# -! (4i%i"* ai! !;(.% $"#( +( a$!)ai. !$( a"# a/!v( > a"# $ ! 566 ()i(# $"#( *!v(")(" a!va0 !$(1 I" 0a% !"( '(a aviai!" $/i"( -$(0 i.(% +av( #(.0i"(# !7"i"* ! #!7"-a00 i" .$#( i.(%1 T+i% 7a% a0%! +( 9(' (a%!" -! !-i (a"i"*% !- +( ai0i"( .!)a"i(%1 I i" $" !vi#(# -! (#$.i!" i" -a(%1 La*( %.a0( .!00a/!ai!" #(a0% 0i9(, Ei+a# Ai7a'% & J( Ai7a'%, Taa G!$ & Si"*a!( Ai0i"(%, Taa G!$ & AiA%ia a( !vi#i"* a "i.+( -! (.+"!0!*' a#va".()(" a"# E"+a".(# !(ai!"a0 )a"a*()("1
T+( I"#ia" aviai!" %(.! .a" /( /!a#0' #ivi#(# i"! +( -!00!7i"* )ai" .a(*!i(% 51 S.+(#$0(# ai a"%! %(vi.( i".0$#(% #!)(%i. a"# i"("ai!"a0 ai0i"(%1 =1 N!"<%.+(#$0(# ai a"%! %(vi.( .!"%i%% !- .+a( !(a!% a"# ai a4i !(a!%1 ?1 Ai .a*! .a*! %(vi.(, 7+i.+ i".0$#(% ai a"%!ai!" !- .a*! a"# )ai01 S3) S3 ),4 ,4l l, , a"! a"! $!a/ $!a/ .! .!$$ !+ !+"3 "3 I i% a" ai a"%! %(vi.(
$"#(a9(" /(7((" 7! ! )!( 0a.(% a"# !(a(# a..!#i"* ! a $/0i%+(# i)(a/0(1 i)(a/0(1 I i".0$#(% i".0$#(% D!)(%i. ai0i"(%, 7+i.+ !vi#( %.+(#$0(# -0i*+% 7i+i" I"#ia a"# ! %(0(. %(0(. i"( i"("a "ai!" i!"a0 a0 #(%i" #(%i"ai ai!"% !"%11 Ai D(..a D(..a", ", Si.( Si.( J(, J(, Ki"*-i Ki"*-i%+( %+( Ai0i"( a"# I"#i*! a( %!)( !- +( #!)(%i. 0a'(% i" +( i"#$%'1 I"("ai!"a0 ai0i"(% !(a( -!) %.+(#$0(# i"("ai!"a0 ai %(vi.(% ! a"# -!) I"#ia1 N./-3),4l, N./-3),4l, a"! $!a/.!$ !+"3 I i% a" ai a"%! %(vi.( !+(
+a" +a" +( +( %.+( %.+(#$ #$0( 0(# # !" !"(( a"# a"# )a' )a' /( !" .+a .+a( ( /a%i /a%i%% a"# a"#! ! "! "!"< "< %.+(#$0(# /a%i%1 T+( !(a! i% "! ()i(# ! $/0i%+ i)( %.+(#$0( a"# i%%$( i.9(% ! a%%("*(%1 A"! 3a!g. !+"3 I i% a" ai a"%!ai!" !- .a*! a"# )ai01 I )a'
/( !" %.+(#$0(# ! "!"<%.+(#$0(# /a%i%1 T+(%( !(ai!"% a( ! #(%i"ai!"% 7i+i" I"#ia1 F! !(ai!" !$%i#( I"#ia, +( !(a! +a% !
a9( a9( % %(. (.ii-i. i. () ()i% i%%i %i!" !" !- Di( Di(. .! !a a(( G("( G("(a a00 !- Civi Civi00 Aviai iai!" !" #()!"%ai"* +i% .aa.i' -! .!"#$.i"* %$.+ a" !(ai!"1
FACTORS INFLUENCING THE AVIATION SECTOR
T+i"9i"* a/!$ ai0i"(%, +( -i% +!$*+ 7+i.+ !/a/0' .!)(% ! )i"# 7!$0# /( 0$4$' a"# .!)-!1 H!7(v(, +(( i% )$.+ )!( ! +( ai0i"( i"#$%' +a" ;$% +a1 Y(%, Y(%, )!% !- +( ai0i"(% 7!0#7i#( a( -a.i -a.i"* "* a .'.0 .'.0(( !- i%i i%i"* "* ! !( (a ai" i"* * .!% .!%%% a"# a"# #(.0 #(.0i" i"i" i"* * !!-i i%% a"# a"# )a*i"%1 N!7, a%%("*(% )a' "! /( a/0( ! !/%(v( +(%( .+aa.(i%i.%, .+aa.(i%i.%, /$ a-( (4("%iv( (%(a.+ i i% $i( aa(" +( *0!/a0 ai0i"( i"#$%' i% i" #i%aa'1 S!, 7+a -a.!% a( a--(.i"* +( i"#$%' A"# )!( i)!a"0', +!7 i% +( i"#$%' .!i"* 7i+ +() H(( i% a PEST a"a0'%i% -! ai0i"( i"#$%' ! *iv( '!$ a /(( i#(a1
P.l"$"3al T+( ai0i"( i"#$%' !(a(% i" a +i*+0' (*$0a(# !0ii.a0 ("vi!")(" 7+(( a%%("*(% a( -av!(# !v( +( ai0i"(%1 T+i% i% #$( ! +( -a. +a a%%("*( %a-(' i% aa)!$" a"# +( !0ii.a0 (%a/0i%+)(" +av( /((" )a#( 7(a' !- +( ai0i"(% a"# (%!(# !7a#% %i. (*$0ai!"% -! +(i !(ai! i!"%, #$( ! +(i (a0i( i".0i"ai!"% !7a#% )!"!!0i%i. /(+avi!1 F$+()!(, 7i+ +(( /(i"* )!( .!)(ii!"
i" +( i"#$%' a"# (*$0ai!"% i" #()a"#, a%%("*(% a( i" a !%ii!" 7+(( +(' .a" $%+ -! 0!7( i.(% a"# a)("ii(%1
E3./.#"3 T+( 55 aa.9% 0(- a )a;! i)a. +a +( ai0i"( i"#$%' i% '( ! (.!v( -!)1 T+( !0!"*(# (.(%%i!", -0$.$ai!"% i" !i0 i.(% a"# a" i))i i))i"( "(" " *0!/ *0!/a0 a0 %0!7 %0!7#! #!7" 7" a( a( !+( !+( #(/i #(/i0i 0ia ai i"* "* -a. -a.! !%% +a +a a( a( a--(.i"* +( *!7+ !- +( ai0i"( i"#$%'1 Ai0i"(% +av( ! .!( 7i+ #(.0 #(.0i" i"i" i"* * a%% a%%(" ("*( *(% %,, +i*+ +i*+ -$(0 -$(0 i. i.(% (%,, .!) .!)( (i ii! i!" " -!) -!) 0!7< 0!7<.! .!% % ai0i"(%, 0a/! #()a"#% a"# %!ai"* !(ai"* a"# )ai"("a".( .!%%1 I" a##ii!", (v("% %$.+ a% +( (.(" Ma0a'%ia" ai0i"( #i%a(aa".(, i% a0%! a#v(%(0' a--(.i"* +( *0!/a0 ai0i"( i"#$%'1
S.3"al Ov( +( '(a%, +( )i00(""ia0 *("(ai!"% *("(ai!"% ()(*(".( ()(*(".( i"! +( .!"%$)( .0a%% +a% (%$0(# i" )a;! %!.ia0 .+a"*(%, )!( i)!a"0' i" ()% !- %(v %(vi. i.(, (, 7+( 7+((( .!"% .!"%$) $)( (%% +av( +av( /(.! /(.!)( )( )$ )$.+ .+ )! )!( ( #()a #()a"# "#i" i"*1 *1 T+((-!(, T+((-!(, ! )(( +( i".(a%i"* #()a"#% !- +i% %(*)(", ai0i"(% +av( ! %a/i0i( +(i .!%%1 A##ii!"a00', +( a%%("*( !-i0( +a% .+a"*(# a% 7(00 7i+ +(( /(i"* )!( (.!"!)i.a00' )i"#(# a%%("*(%1 W+(" i .!)(% ! /$%i"(%% .0a%% a%%("*(%, i)!v(# .!))$"i.ai!" -a.i0ii(% +av( (#$.(# +( "((# ! -0' #!7" -! )((i"*%1
T3)/.l.g"3al Wi+ i"("%( .!)(ii!" i" +( ai0i"( i"#$%', 0a(% (.+"!0!*' )$% /( a#a(# /' ai0i"(% i" !#( ! %$viv( i" +( a0(a#' !$*+ ("vi!")("1 A##ii!"a00', +( $%( !- 0a(% (.+"!0!*' i" ai.a-% 7!$0# "! !"0' 0!7( -$(0 .!"%$)i!", /$ a0%! +( .!% !- ai0i"( !(ai!"% a"# i)!v( (--i.i(".'1
C./3l4"./ S!, +i% PEST a"a0'%i% -! ai0i"( i"#$%' +a% +i*+0i*+(# -!$ i)!a" -a.!% +a a( a--(.i"* i% (4("a0 )a.! ("vi!")("1 B' 9((i"* +(%( -a.!% i" )i"#, 7( +av( .!)( ! +( .!".0$%i!" +a +( i".(a%(# .!% .!%%% !- #! #!i" i"* * /$ /$%i %i"( "(%% %%,, %i %i. . $0( $0(%% a"# a"# (*$ (*$0a 0ai i!" !"%% i)! i)!%( %(# # /' (*$0a!%, .!)(ii!" -!) 0!7<.!% ai0i"(%, .+a"*(% i" a%%("*( !-i0(, i" a##ii!" ! +( (.(" ai0i"( (0a(# #(a+%, a00 +av( a--(.(# a--(.(# +( via/i0i' a"# !-ia/i0i' !- +( *0!/a0 ai0i"( i"#$%' /a#0'1 I 7i00 ($i( a 0! !- ai(".( a"# +a# 7!9 -! +( i"#$%' ! -i"# i% 7a' /a.9 ! +( i*+ i*+ a.91 ♦
SI6E OF THE AVIATION VIATION SECTOR IN THE 'ORLD AND INDIA
I- aviai!" 7(( a .!$"', i 7!$0# a"9 =5% i" +( 7!0# i" ()% !- *!%% #!)(%i. !#$. 2GDP3, *("(ai"* 6 /i00i!" !- GDP ( '(a, .!"%i#(a/0' 0a*( +a" %!)( )()/(% !- +( G=6 2a"# a!$"# +( %a)( %i( a% S7i(0a"#31 S7i(0a"#31 B' =6=, i i% -!(.a% +a aviai!" 7i00 .!"i/$( 5 i00i!" ! 7!0# GDP1
I"#ia% .ivi0 aviai!" i"#$%' i% !" a +i*+<*!7+ +i*+<*! 7+ a;(.!'1 I"#ia ai)% ! /(.!)( +( +i#<0a*(% aviai!" )a9( /' =6=6 a"# +( 0a*(% 0a*(% /' =6?61 T+( Civi0 Aviai!" i"#$%' +a% $%+((# i" a "(7 (a !- (4a"%i!", #iv(" /' -a.!% %$.+ a% 0!7<.!% .ai(% 2LCC%3, )!#(" ai!%, F!(i*" Di(. I"v(%)(" 2FDI3 i" #!)(%i. ai0i"(%, a#va".(# i"-!)ai!" (.+"!0!*' 2IT3 i"(v("i!"% a"# *!7i"* ()+a%i% !" (*i!"a0 .!""(.ivi'1 I"#ia i% +( "i"+<0a*(% .ivi0 aviai!" )a9( i" +( 7!0#, 7i+ a )a9( %i( !- a!$"# US 5 /i00i!"1 T+( 7!0# i% -!.$%(# !" I"#ia" aviai!" -!) )a"$-a.$(%, )a"$-a.$(%, !$i%) /!a#%, ai0i"(% a"# *0!/a0 /$%i"(%%(% ! i"#ivi#$a0 av(00(%, %+i(% a"# /$%i"(%%)("1 I- 7( .a" -i"# .!))!" $!%( a)!"* a00 %a9(+!0#(% i" I"#ia" aviai!", a /i*+ -$$( i% a +a"#, %ai# M1 T!"' T'0(, Di(.! G("(a0 a"# CEO, I"("ai!"a0 Ai Ta"%! A%%!.iai!" 2IATA31 T) E+.l4$"./ a/, C./$!"*4$"./ . I/,"a/ A+"a$"./ I/,4$!% T+( I"#ia" .ivi0 aviai!" i"#$%' .a)( i"! (4i%(".( 7a' /a.9 i" 55=1 Taa 7(( +( i!"(( 7i+ +( i"!#$.i!" !- -i% I"#ia" ai0i"( Ta Taa Ai0i Ai0i"( "( i" +( '(a '(a 5? 5?=1 =1
Si".( Si".( /(*i""i" /(*i""i"*, *, +( i"#$% i"#$%' ' +a%
7i"(%%(# $% a"# #!7"% /$ i" %i( !- +a +( I"#ia" aviai!" i"#$%' i% !"( !- +( 7!0#% -a%(% *!7i"* aviai!" i"#$%i(%1 Wi+ !"0' ai0 ai0i" i"(( .a .ai( i(% % a +( +( i)( i)( !- i"#( i"#(( ("# "#(" (".( .(,, +( +( i"#$ i"#$% %' ' "! "!7 7 +a% +a% "$)(!$% iva( !(a!% 7+i.+ a0%! i".0$#( 0!7<.!% .ai(% )a9i"* ai av(0 !%%i/0( -! +( %!<.a00(# .!))!" )a"1 T+( G!v(")("% (--!% !7a#% 0i/(a0iai!" !- +( i"#$%' a0!"* 7i+ +( .+a"*( i" #()!*a+i.% !- +( .!$"' +av( %$!(# a 0! ! +i% *!7+ i" +( i"#$% i"#$%' '11 T!#a', #a', +( i"#$% i"#$%' ' .!"i .!"i/$ /$(% (% a!$"# a!$"# 61 61 ! +( G!%% G!%% D!)(%i. P!#$. 2GDP3 a"# ()0!'% %!)( 51 )i00i!" (!0(1 O+(
+a" +i% #i(. .!"i/$i!" ! +( (.!"!)', +( aviai!" i"#$%' a0%! .!"i/$(% /' -a.i0iai"* #!)(%i. a"# i"("ai!"a0 !$i%) +((/' i)!vi"* +( (-!)a".( a"# .!"i/$i!" !- !$i%) i"#$%'1
H!7(v( +( ai av(0% ("(ai!" i% v(' 0!7 i" I"#ia a"# +(( i% 0! !- !("ia0 $"#(0'i"* +( i"#$%'1 T+( T+( ()(*(".( !- 7i#( )i##0( .0a%% 7i+ i%i"* #i%!%a/0( i".!)(% +a% av(# +( 7a' -! i"#$%' 0a'(% )a9i"* a )!( !)i%i"* -$$(1 O"( !- +( $"i$( -(a$(% !- +( I"#ia" %'.+!0!*' 7+(( ai av(0 i% "! ;$% a )(a"% !- (a.+i"* ! +( #(%i"ai!" /$ i% a+( a )(a"% ! !a' (.!"!)i. %$(i!i' a)!"* ((% .a" /( i"(((# a% a !%iiv( %i*" /' +( !(a!%1 T+(( i% a *0a)!$ aa.+(# ! ai av(0 i" a##ii!" ! +( /("(-i% !- %avi"* +( av(0 i)(1 T+( 0a/! i% .+(a a"# i% avai0a/0( i" a/$"#a".( i" +( .!$"'1 T+( !"0' +i"* "((#(# i% ai"i"* a"# !0i%+i"* +( +$)a" (%!$.( ! )a.+ ! +( i"#$%'% (0i*i/i0i' .i(ia1
2002-0 M.,!a$l% 3.#$"$"+ la/,3a I" =66=<6?, .!)(ii!"
i" +( #!)(%i. ai0i"(% i"#$%' 7a% 0!7 7i+ = 0a'(% #!)i"ai"* +( I"#$%' J( Ai7a'% a"# I"#ia" ai0i"(% *!$ 27+i.+ .!)i%(# !- Ai I"#ia, A00ia".( Ai a"# I"#ia" Ai0i"(%3 !*(+( +a# @@ ( .(" )a9( %+a(1 Sa+aa ai0i"(% a0%! !(a(# a +i% i)( a"# +a# a %)a00( %+a( !- +( !v(a00 #!)(%i. )a9(1 T+( 0a'(% #i# "! $"#(.$ (a.+ !+( !" i.9( Pi.(% ! *a/ )a9( %+a( a"# .!".("a(# !" !-ia/i0i'1 L!7<-a a(( .ai( .ai(% % 2LFC% 2LFC%33 -!a'( -!a'(# # 2008-07 C.#$"$"./ "/$/"" L!7
1
S$/% S$/%( ($( $(" "0' 0',, +( +((( )!( !( < Si. Si.(( J(, J(, G! Ai a"# a"# I"#i I"#i*! *! < /(*a /(*a" " !(a !(ai! i!"% "% /(7(( /(7((" " =66 =66<6 <6 a"# =66 =66<6 <61 1 T7! -$00<% -$00<%( (vi. vi.(( .ai( .ai(% % 2FSC%3 = ( .(" !- +( #!)(%i. )a9( %+a( i" =66<61 2007-09 E:$!#l% 3.#$"$"+ la/,3a Wi+ .!)(ii!" i%i"*
ai#0', +( "(7 ("a"% a"# i".$)/(" 0a'(% ai#0' (4a"#(# +(i -0((, i" a /i# ! .a$( )a9( %+a(1 T+( %+a( !- LFC% !%( ! > ( .(" i" =66<6@ -!) >= ( .(" i" =66<61 H!7(v(, +i% (4a"%i!" +(avi0' (!#(# 0a'(% !-ia/i0i'1 C!%% i".$(# /' ai0i"(% !" ATF, )a"!7(, (., !%( %+a0', /$ .!)a"i(% 7(( $"a/0( ! +i9( -a(% #$( ! i"("%( .!)(ii!"1 T+i% 0(# ! (%%$( !" (a0iai!"%, a"# !-i )a*i"% !- )!% ai0i"(% %0i# i"! +( (#1 T+( i"#$%':% .!)/i"(# 0!%%(% a)!$"(# ! R%> /i00i!" i" =66<6@1 T+( .aia0 %$.$( !- )!% ai0i"(% #((i!a(#, 7+i0( %!)( .ai(% -a.(# a 0i$i#i' .$".+ a"# +a# ! ai%( -$+( #(/ ! )(( .aia0 (4("#i$( ($i()("%1 ($i()("%1 T) 3./.l",a 3./.l",a$"./ $"./ )a S(a#i S(a#i0' 0' i".( i".(a%i a%i"* "* 0!%%(% 0!%%(% (!#(# (!#(# +( "(
7!+ !- ai0i"( .!)a"i(%, -!.i"* -i"a".ia00' 7(a9 .!)a"i(% ! %(00 !$ ! M(* (*( 7i+ 7i+ %! %!"* "*( ( .!) .!)a" a"i( i(%1 %1 T+i% +i% 0(# 0(# ! .!"% .!"%!0 !0i# i#a ai! i!" " i" +( +( i"#$%', 7+((i" J( Li( 2(%7+i0( Ai Sa+aa3 7a% a.$i(# /' J(
Ai7a'%, 7+i0( Ki"*-i%+( /!$*+ Ai D(..a"1 T+( *!v(")(" #(.i#(# ! )(*( I"#ia" Ai0i"(% 7i+ Ai I"#ia ! -!) a "(7 ("i', Nai!"a0 Aviai!" C!)a"' !- I"#ia Li)i(# 2NACIL31 T+( )!v( 7a% a9(" #$( ! +( %(a#i0' )!$"i"* 0!%%(% !- Ai I"#ia a"# I"#ia" Ai0i"(%1 A% a (%$0 !- %$.+ .!"%!0i#ai!", +( )a9( %+a( !- +( ! +(( 0a'(%, 2NACIL, J( Ai7a'% *!$ a"# Ki"*-i%+( ai0i"(%3 !%( ! a!$"# 6 ( .(" a +( ("# !- =66@<61 =66@<61 200;-10 G! G!.< .<"/g "/g #a!=$ #a!=$ )a! )a! . LFC LFC LFC% %$.+ a% G! Ai,
I"#i*! a"# Si.( J( .!"i"$(# ! *ai" )a9( %+a( /' (4a"#i"* +(i -0(( -0((1 1 A% a R(%$ R(%$0 0,, +( +( %+ %+a a(( !- +( +( ! ! +( +((( 0a' 0a'( (%% 2J( 2J( Ai7a i7a'% '%,, Ki"*-i%+( a"# NACIL3 #!(# ! a!$"# 6 ( .(" i" =66<561 T! %$%a %$% ai" i" a"# (4a"# (4a"# +(i +(i )a9( )a9( %+a( %+a(,, J( Ai7a'% i7a'% a"# Ki"*-i Ki"*-i%+( %+( i"!#$.(# 0!7<-a( !(ai!"% $"#( +( J( C!""(. a"# Ki"*-i%+( R(# /a"#%, (%(.iv(0'1 (%(.iv(0'1 J( Ai7a'% Ai7a'% .!"v((# 7!<+i#% !- i% %(ai"* .aa.i' ! J( C!""(. /' +( ("# !- +( %(.!"# +a0- !- =66<561 C!"%($("0', )!( ai0i"(% %+i-(# ! +( LFC )!#(0 -!) +( FSC )!#(01 2010-11 PLF $.43) !3.!, )"g) E"' !- LFC%, +i*+( +!$%(+!0#
i".!)(, %!"* (.!"!)i. *!7+, %$*i"* !$i% i"-0!7, i".(a%(# ai .a*! )!v()(", %$%ai"(# /$%i"(%% *!7+ a"# %$!iv( *!v(")(" !0i.i(% 7(( )a;! #iv(% -! +( *!7+ i" +( #!)(%i. aviai!" i"#$%' i" =656<551D$i"* +( '(a, PLF% (a.+(# (.!# +i*+% #$( ! 0i)i( 0i)i(# # -0(( -0(( a##ii a##ii!" !" a"# %!"* %!"* #()a"# #()a"# -!) -!) /$% /$%i"( i"(%% %% a"# 0(i%$ 0(i%$( (
av(00(%1 F(7 (--i.i(" ai0i"(% 7i+ /(( !(ai"* .!% %$.$( a"# -i"a".ia0% $"(# !-ia/0(1 T+( )a9( %+a( !- +( ! +(( 0a'(% 2J( Ai7a'% J( 0i(, Ki"*-i%+( a"# I"#i*!3 i" +( i"#$%' 7a% a/!$ 5 ( .(" i" =656<551 PLF% i".(a%(# ! ( .(" i" =656<55 -!) = ( .(" i" =66<561 2012-1 P!"3"/g D"3"l"/ .$ ="/g")! :"$ T+( (i!# %a7 a
)a9 )a9(# (# #(. #(.(a (a%( %( i" a%% a%%(" ("*( *( aa---i. #$ #$(( ! !" !"*! *!i" i"* * (.!" (.!"!) !)i. i. %0!7#! %0!7#!7" 7" a"# +i*+ +i*+ ai -a(% -a(%11 Ki"*-i Ki"*-i%+( %+( (4i(# (4i(# #!) #!)(% (%i. i. !(a !(ai! i!"% "% /(*i""i"* i" +( ?# $a( !" a..!$" !- i% -i"a".ia0 7!(%, 0(a#i"* ! a/!$ 5? ( .(" !- !a0 #!)(%i. .aa.i' *!i"* !$ !- )a9(1 T+( ()ai"i"* 0a'(% "a)(0' I"#i*!, Ai I"#ia, J( Ai7a'%, J( 0i(, Si.( ;( a"# G! ai (*i%((# )a*i"a00' )a*i"a00' /(( PLF% !- ( .(" a"# +i*+( (a0iai!"% !% 9i"*-i%+(:% (4i1 I"#i*!, J( G!$2 J( ai7a'% J( Li(3 a"# Si.(;( !*(+( .a$(# .0!%( ! ? ( .(" !- +( #!)(%i. )a9(1 201-1>? Dal a/, D"3.4/$ T+( '(a %a7 #i%.!$"i"* !" i.9(
i.(% #$i"* +( (a9 %(a%!"% !!1 Ov(a00, +( /!+ i"("ai!"a0 a"# #!)(%i. R(a0iai!"% #(.0i"(# #$i"* +( '(a1 A0%!, A/$ D+a/i /a%(# Ei+a# Ai7a'% /!$*+ => ( .(" )i"!i' %a9( i" J( Ai7a'% -! R% =61 /i00i!" #$i"* +( '(a 1 A% a a !- +( #(a0, J( a0%! %!0# +(( !- i% -0'i"* %0!% a L!"#!":% H(a+!7 Ai! -! a %$) !- USD 6 )i00i!" ! Ei+a#1 Ei+a#1 T+( ("' ("' !- AiA%ia AiA%ia I"#ia, I"#ia, a +((<7a +((<7a' ' v("$( v("$( /(7((" /(7((" +(
Ma0a'%ia i% (4(.(# ! -$+( i".(a%( i.i"* .!)(ii!" a)!"* (4i%i"* LFC%1 A"!+( ;!i" v("$( /(7((" Taa G!$ a"# Si"*a!( Ai0i"(% a7ai% !(ai"* ()i 7+i.+ 7i00 -$+( i"("%i-' +( .!)(ii!" i" +( i"#$%'1 HISTORY OF AVIATION SECTOR
I"#ia +a% a 0!"* +i%!' i" +( -i(0# !- aviai!"1 T+( !(ai!" !- ai a"%! 7a% ("$%(# ! +(( P$/0i. U"#(a9i"*%, "a)(0' Ai Ai I"#ia -! i"("ai!"a0 %(vi.(%, I"#ia" Ai0i"(% -! #!)(%i. %(vi.(% a"# %(vi.(% ! "(i*+/!i"* .!$"i(%, a"# Va'$#!!1 Hi"#$%a" A(!"a$i.% Li)i(# T+( Hi"#$%a" Ai.a- 2"!7 Hi"#$%a" A(!"a$i.% Li)i(#3, 7a% -!$"#(# i" 5>61 I 7a% %a(# %a(# a Ba"*a0!( 2"!7 B("*a0$$3 B("*a0$$3 a% a (ai, (ai, !v(+a$0i"* a"# a%%()/0a*( #(!, +a% "!7 *!7" i"! a" i)!a" )a"$-a.$i"* 0a"1 I +a% #(%i*"(# a"# )a"$-a.$(# ai"( ai<.a-%1 I /(0!"*% ! +( a(!%a.( a"# #(-(".( i"#$%'1 I i% )a"a*(# /' Mi"i%' !- D(-(".(1
T"#l"/
5?= Taa Ai0i"(% 2-i% .!))(.ia0 ai0i"(% !- I"#ia3 7a% -!$"#(# /' J1R1D1 Taa1 5> Taa Ai0i"(% /(.a)( Ai I"#ia1 5? I"#ia" Ai0i"(% C!!ai!" C!!ai!" 7a% (%a/0i%+(# a"# ! /(*i" i% !(ai!"1 5@5 Va'$#!! 7a% -!$"#(# a% a ;!i" v("$( /(7((" Ai I"#ia a"# I"#ia" Ai0i"(%1 5? Va'$#!! 7a% )(*(# i"! I"#ia" Ai0i"(% i" 5?1
5 A00ia".( Ai 2"!7 Ai I"#ia (*i!"a03 7a% -!)(# a% a %$/%i#ia' !- I"#ia" Ai0i"(%1 Ai0i"(%1 =66 I"#ia" Ai0i"(% 7a% (
. Ma.! M a.! A"!l"/ A"!l"/ "/ I/,"a
Sa)a!a A"!l"/ 2"!7 J$=.//3$3 /(.a)( !(ai!"a0 i" 5?1 I 7a% -!$"#(# i" 551
•
J$ A"!
•
G. A"! %a(# i% !(ai!" i" =661
•
S"3 J$ /(.a)( !(ai!"a0 !(ai!"a0 i" =661
•
I/,"g. /(.a)( !(ai!"a0 i" =661
•
A"! C.$a .!))(".(# %.+(#$0(# !(ai!" i" =65?1
•
A"! A"a I/,"a .!))(".(# i% !(ai!" i" =65>1
•
V"$a!a 2;!i" v("$( /(7((" Taa S!"% a"# Si"*a!( Ai0i"(%3, F0' Ea%', T$J(, a"# Ai P(*a%$% /(.a)( !(ai!"a0 i" =651
VISION@ MISSION@ CORE VALUES UALITY POLICY
O4! V""./
Ta"%7!0# Aviai!" ! /( +( 0(a#i"* #i%i/$! a"# %!.9i(% i" +( aviai!" %(.! +!$*+ %a(*i. !%ii!"i"* i" +( %$0' .+ai"1 O4! M""./
T! /(.!)( a *0!/a0 0(a#( /' !vi#i"* a $a0i' %(vi.( a"# %$! i" a% #i%i/$i!", MRO %(vi.(%, %$0' .+ai" )a"a*()(" a"# %!0$i!"% 7!0#7i#( +a (4.((#% +( .$%!)( (4(.ai!"%1 O4! C.! Val4 Rl"a*"l"$% W( a9( (%!"a0 (%!"%i/i0i' -! !$ a.i!"%, %! +a !$
.$% .$%!) !)( (%% .a" .a" a07a a07a'% '% #(( #(("# "# !" $% $%11 W( !) !)! !(( 7!9 7!90 0a. a.(( a"# a"# !(ai!" !(ai!" %a-(' %a-(',, $a0i' $a0i' a"# %(.$i %(.$i' ' +!$*+ +!$*+ .!)0ia". .!)0ia".(( 7i+ 0a7%, 0a7%, (*$0ai!"% a"# .!)a"' !0i.i(%1 A% i"#ivi#$a0%, !$ ()0!'((% a( (%! (%!"%i "%i/0( /0( a"# a..!$ a..!$"a "a/0( /0( -! $+ $+!0# !0#i"* i"* +( +i*+(% +i*+(% %a"#a %a"#a#% #% !- !-(%%i!"a0 i"(*i'1 i"(*i'1 W( (a (v('!"( -ai0' a"# 7i+ $% a"# (%(.1 Sa'i"* !" T! !- +( I"#$%' W( %iv( .!"i"$a00' ! 9(( a.( 7i+ +( 0a(% i""!vai!"%1 C!"%a"0' !" +( 0!!9!$ -! 7a'% -! (--(.iv( a"#
(--i.i("
!.(%%(%,
%a(
!-
+(
a
i"-a%$.$(,
-a%
.!))$" .!))$"i.a i.ai! i!" " a"# +i*+0' +i*+0' %9i00( %9i00(# # i"#ivi i"#ivi#$a #$a0% 0% ! !i)i !i)i( ( .$%!) .$%!)( ( (%!"%( 7i+ )i"i)$) 0(a# i)(1 W( )ai"ai" a" (+i.a0 a"# (--i.i(" !(ai"* #i%.i0i"(1 O/-S$. S). W( !--( a .!)(+("%iv( aa' !- %(vi.(% ! )(( !$
.$%!)(%: #()a"# +!$*+ -0a70(%% !#$. a"# %(vi.( #(0iv(' a0!"* +( ("i( %$0' .+ai"1
W( ("#(av! ! (4.((# +( (4(.ai!"% !- !$ .$%!)(% (
COMPANY COMPANY PROFILE
CEO@ C.-F.4/,! Ra)4l B)a$"a
• • • •
C.-F.4/,! Ra=) Ga/g
Ha,4a!$! G$*a!", Ha'a"a Pa!/$ .!ga/"&a$"./ I"(G0!/( E"(i%(% '*"$ +7771*!i"#i*!1i" F.4/,, ? =66
HISTORY OF THE COMPANY
•
•
•
•
•
•
•
Ea!l% *g"//"/g I"#iG! 7a% %( $ i" (a0' =66 /' Ra9(%+ Ga"*7a0 a"# Ra+$0 B+aia, !- I"( G0!/( E"(i%(%1 I"( G0!/( +!0#% 515= %a9( i" I"#iG! a"# >@ i% +(0# /' Ca(0$) I"v(%)("%, a Vi*i"ia, US /a%(# -i), $" /' Ra9(%+ Ga"*7a01 Ga"*7a01 I"#iG! 0a.(# a -i) !#( !- 566 Ai/$% A?=6<=66 ai.a- #$i"* J$"( =66 i" 0a"% ! .!))(".( !(ai!"% i" )i#=661 F!)( US Ai7a'% Ai7a'% E4(.$iv( vi.( A$*$% =66 7i+ a %(vi.( -!) N(7 D(0+i ! I)+a0 via G$7a+ai1 B' +( ("# !- =66, +( ai0i"( +a# %i4 ai.a-1 Ni"( )!( ai.a- 7(( a.$i(# i" =66 a9i"* +( !a0 ! 51 B' D(.()/( =656, I"#iG! (0a.(# +( %a( $" -0a* .ai( Ai I"#ia a% +( ! +i# ai0i"( i" I"#ia1 I a0(a#' +a# a 51? !- +( )a9( %+a(, /(+i"# Ki"*-i%+( Ai0i"(% Ai0i"(% a"# J( Ai7a'%1 Ai7a'%1 G."/g "/$!/a$"./al F!00!7i"* I"#ia" (*$0ai!"%, i" Ja"$a' =655 I"#iG! (.(iv(# i% 0i.("%( ! !(a( i"("ai!"a0 -0i*+% $!" .!)0(i"* -iv( '(a% !!(ai!"%1 I"#iG!:% -i% i"("ai!"a0 %(vi.( 7a% 0a$".+(# /(7((" N(7 D(0+i a"# D$/ai !" 5 S(()/( =6551 Ov( +( -!00!7i"* 7((9%, +( i"("ai!"a0 %(vi.(% 7(( (4a"#(# ! %(v( Ba"*9!9, Si"*a!(, M$%.a a"# Ka+)a"#$ -!) N(7 D(0+i a"# M$)/ai1 O" F(/$a' 5, =65=, +( .ivi0 aviai!" )i"i%' !- I"#ia +a% 0i-(# +( /ai(% !" +( +( .ai( 7+(" 7a% %( !v( a '(a a*! ! #(-("# #(-("# +(
•
•
•
•
•
•
%i"9i"* "ai!"a0 -0a* .ai( Ai I"#ia -!) .!)(ii!" !" +( I"("ai!"a0 !$(%1 T+( )i"i%' a""!$".(# +a I"#iG!:% !!%a0% ! -0' ! Da))a) a"# D!+a 7!$0# *( .0(a(# i))(#ia(0'1 I"#iG! i% 9"!7" ! +av( a0i(# -! ()i%%i!" ! -0' ! +(%( 7! .ii(% %(v(a0 )!"+% a*! a"# 7a%": a!v(# /(.a$%( !- +( /ai(1 /ai(1 Ra", :a/"./ B' (a0' =65=, I"#iG! +a# a9(" +( #(0iv(' !- i% 6+ ai.a- i" 0(%% +a" '(a%1 I"#iG! i% 9"!7" ! +av( 0a.(# +( 0a*(% !#( i" .!))(.ia0 aviai!" +i%!' #$i"* =655, 7+(" Ai/$% Ai/$% 7!" +( US 5 /i00i!" #(a0 -! 5@6 ai.a-1 T+i% T+i% #(a0 $%+(# $ +( (.("a*( !- Ai/$% Ai/$% ai.a- i" I"#ia ! ?1 A% !- F(/$a' =65=, I"#iG! 7a% (4a"#i"* ai#0' a"# 7a% )a9i"* %!0i# !-i%, +( !"0' ai0i"( i" I"#ia ! #! %!1 I +a# (0a.(# Ki"*-i%+( a% +( %(.!"# 0a*(% ai0i"( i" I"#ia i" ()% !- )a9( %+a(1 I"#iG!:% %!"* a#+((".( ! +( 0!7 .!% )!#(0, /$'i"* /$' i"* !"0' !"( '( !- ai.a- a"# 9((i"* !(ai!"a0 .!%% a% 0!7 a% !%%i/0( a0!"* 7i+ +(av' ()+a%i% !" $".$a0i' a( %ai# ! /( %!)( !- +( (a%!"% -! i% %$..(%% (v(" 7+(" +( ai0i"( i"#$%' i" I"#ia i% .$("0' *!i"* +!$*+ a /a# a.+1 I"#iG! -!.$%(% !" a##i"* a "(7 0a"( (v(' %i4 7((9% a"# %!)(i)(% (v(" -a%(1 H!7(v(, +i% ai# (4a"%i!" +a# 0(# ! a %.a+i"* (! /' +( DGCA i" D(.()/( =655, 7+i.+ +i*+0i*+(# !/0()% !/0()% i" +( ai0i"( 7+i.+ .!$0# i)a. %a-(' #$( ! ai# (4a"%i!"1 SiLa"9a" E"*i"((i"*, a %$/%i#ia' !- +( Si La"9a" -0a* .ai( SiLa"9a" Ai0i"(% Ai0i"(% (.("0' 7!" +( .!"a. !- (-!)i"* +(av' )ai"("a".( .+(.9% !" = !- +( 6 Ai/$% Ai/$% A?=6<=66 !(a(# !(a(# /' I"#iG!1 SiLa"9a" +a% /((" (.(ivi"* .!"a.% -! +( a% > '(a% ! (-!) )ai"("a".( )ai"("a".( .+(.9% .+(.9% !" I"#iG! ai.a-1 ai.a-1 I"#iG! I"#iG! i% /(0i(v(# ! ! !$%!$.( i% ai.a- ! SiLa"9a" /(.a$%( !- +( $"/(aa/0( a4 i)!%(# !" +( 0!.a0 MRO !vi#(% )a9i"* +() $"-av!$a/0( 7+(" .!)a(# ! +( MRO !vi#(% i" Si La"9a1
V""./@ V""./@ #""./ a/, *l" . I/,"g. 3.#a/% Our Mission
T! i"%i( !$ .$%!)(% a"# +!%( +(' .a( a/!$ 7i+ 0i-(<("i.+i"* !#$.% a"# (4(i(".(%1 (4(i(".(%1 Our Vision
Ma9i"* C!""(.i!"%1 C(ai"* E4(i(".(%. Our Customer Promise
W( (4i% ! a## a 0i0( ;!' ! !$ .$%!)(% 0iv(%, (a.+ i)( +(' i"(a. 7i+ $% ! !$ !#$.% . Our Beliefs
C4$.#! E/gag#/$? W( (4i% ! a## ;!' ! !$ .$%!)(% 0iv(% 7+(" +(' i"(a. 7i+ $% a"# 7+(" +(' i"(a. 7i+ !$ !#$.%1 C4$.#! J.%? Ea.+ a"# (v(' (%!" i" +( .!)a"' %+!$0# • $"#(%a"# +!7 +i% ! +( 7!9 .!"i/$(% ! +( .(ai!" !- ;!'-$0 .$%!)( )!)("%1 R3$? W( !7( ! (a.+ !+(, i(%(.iv( !- !0( ! !%ii!", +( • %a)( 0(v(0 !- (%(. a"# .ai"* a% 7( 7!$0# %+!7 ! a va0$(# -i("#1 Ta#<.!=? W( +av( a (%!"%i/i0i' ! .(a( a" ("vi!")(" • 7+(( (a.+ i"#ivi#$a0 i% i"%i(# ! (-!) ! +( /(% !- +i% ! +( a/i0i'1 Pa"./? Pa%%i!" .(aivi' a"# i""!vai!" a( +( 9('% ! • %$%ai"a/0( *!7+ a"# !-ia/i0i'1 Ea.+ i"#ivi#$a0 7!9i"* a I"#i*! %+!$0# (-0(. +i% i" +i% ! +( 7!91 O$ !0(, a% a .!)a"', i% ! (".!$a*( a"# (7a# +( #()!"%ai!" !- +(%( ai/$(%1 C.##4/"$%? W( +av( a (%!"%i/i0i' ! *iv( /a.9 ! +( • .!))$"ii(% i" 7+i.+ 7( !(a(1 A"!l"/ ♦ Ra./ .! $) 433 . I/,"g. A"!l"/ •
T+(( a( %(v(a0 (a%!"% 7+' I"#i*! i% )i0(% a+(a# !- +( !+( )a9( 0a'(%1 1 Agg!"+ F4l P!"3 H,g"/g < T+i% i% !"( %i"*0( (a%!" 7+i.+ %av(% )i00i!"% -! I"#i*!1 2 S4!# S!+"3 < T+(' +av( a -0(( 7+i.+ $"% a!4i)a(0' a07a'% !"<i)( 2631 T+i% "! !"0' )a9(% +(i .$%!)(% .!)( /a.9 -! +(i "(4 i /$ a0%! %av(% a 0! !" !(ai!"a0 .!% L.< a,+!$""/g < M!% !- +(i a#v(i%()("% a( !"0' !" +(i !7" i"<-0i*+ )a*ai"(%1 T+(' T+(' #! "! %("# (.90(%%0' !" a#v(i%i"* +!$*+ TV ! 0a*( +!a#i"*% 7!!i"* .$%!)(%1 > R/$"/g .4$ "$ a"!3!a$ - I"#i*! +a% a v(' !/$% )ai"("a".( (a) 7+i.+ a9(% .a( !- i% ai.a-%1 T+( !"(% 7+i.+ a( "! -0'i"* a( i" $" 0(a%(# !$ ! !+( ai0i"(% 2/!+ ! #!)(%i. a"# i"("ai!"a0 0a'(%31 T+i% i% a"!+( a"!+( !"( 7+(( 7+(( I"#i*! )a9(% *!!# )!"('1
T+(( )i*+ /( )a"' !+( a#( %(.(% 7+i.+ 9((% I"#i*! !i"* a +( .+a% /$ ("# !- +( #a' i% +(i ai$#( !7a#% +(i .$%!)(% .$%!)(% a% 7(00 a% +(i %(i!$%"(%% !7a#% +( %(vi.( 7+a )a(%1 C0(a" %(a%, .0(a"( !i0(%, .!$(!$% %a--%, !"<i)( -0i*+% a"# *!!# .i'<!<.i .i'<!<.i' ' .!""(.ivi' )a9(% a 0! !- #i--((".( ! *ai" )a9( %+a(1 S'OT A/al%" S$!/g$) 51 S!"* S!"* /a.9i"* /a.9i"* P!)!( P!)!(%% a"# i% !"( !- +( 0a*(% 0a*(% 0!7 .!% .ai(% i" I"#ia =1 O"0' LCC ! )a9( .!"%i%(" !-i% ?1 I +a% !"( !- +( )a;! ai0i"(% i" I"#ia i" ()% !- )a9( %+a( >1 LCC 7+i.+ +a% ("((# i"("ai!"a0 )a9(% +a% /!!%(# i% /a"# va0$( 1 G!!# a#v(i%i"* a"# )a9(i"* %a(*i(% +av( i".(a%(# i% /a"# (.a00 (.a00 'a=/ 51 N! !" !! )a"' !$(% a% .!)a(# ! .!)(i!%
=1 Si00 +a% ! (%a/0i%+ i%(0- !" i"("ai!"a0 #(%i"ai!"% O.!$4/"$" 51 O("i"* $ !- I"("ai!"a0 I"("ai!"a0 !$(% =1 La*(% Ma9( %+a( a)!"* LCC% i" I"#ia" Ma9( ?1 Mi##0( C0a%% a9i"* ! +( %9i(% T)!a$ 51 P0("' !- "(7 LCC% ! .!)(( 7i+ =1 Ri%i"* La/!$ .!%% a"# .+a"*i"* *!v(")(" !0i.i(% ?1 Ri%i"* F$(0 C!%% C.#$"$"+ R"+al!% T+( aviai!" i"#$%' i% a +i*+0' .!)(iiv( i"#$%' /(.a$%( !- 7+i.+ i i% #i--i.$0 ! (a" +i*+ ($"% i" +i% %(.!1 B(0!7 a( +( )a;! (a%!"% -! +( +i*+ .!)(ii!" i" +( 0!7<.!% .ai( ai0i"(% ai0i"(% • V(' 0i0( %.!( -! #i--(("iai!" /(7((" .!)(i!% !#$.% •
a"# %(vi.(% Aviai!" Aviai!" i% a )a$( i"#$%' 7i+ v(' 0i0( *!7+1 T+( !"0' 7a'
•
! *!7 i% /' %(a0i"* a7a' .$%!)(% -!) .!)(i!%1 S$0i(% !- ai.a-% a( +( %a)(, i1(1, B!(i"* a"# Ai/$%1 H(".(
•
%$0i(% /a*ai"i"* !7( i% +i*+1 S7i.+i"* .!% !- .$%!)(% i% +i*+ -! 0!7 .!% .ai(%, i1(1, +((
i% "! /a"# 0!'a0'1 C0!%(% .!)(i! !- I"#iG! i% Si.( J( -!00!7(# /' G! Ai1 B(0!7 i% /i(- #(%.ii!" #(%.ii!" a/!$ (a.+ !- +() S"3 J$ I i% a 0!7<.!% ai0i"( /a%(# i" N(7 D(0+i, I"#ia1 Si.( J(% )i%%i!" i% ! /(.!)( I"#ia% (-((# 0!7 .!% ai0i"(, #(0iv(i"* +( 0!7(% ai -a(% 7i+ +( +i*+(% .!"%$)( va0$(, ! i.( %("%iiv( .!"%$)(%1 I% vi%i!" i% ! ("%$( +a -0'i"* i% "! 0!"*( .!"-i"(# !
/$%i"(%% av(0(%, /$ i% a--!#a/0( a--!#a/0( -! (v('!"( a"# +$% +( a*0i"( -0'i"* -! (v('!"( Si.( J( ai7a'% /(*a" i% !(ai!"% i" Ma' =661 Si.( J( +a% .+!%(" a %i"* %i"*0( 0( ai. ai.a a- - '( '( -0(( -0(( 7+i. 7+i.+ + a00! a00!7% 7% -! -! *(a *(a( ( (--i (--i.i .i(" (".' .' i" )ai"("a".(, a"# %$!% +( 0!7<.!% %$.$(1 I +a% a -0(( !- B!(i"* ?<@66 i" %i"*0( .0a%% .!"-i*$ai!" 7i+ 5@ %(a%1 Si.( J(% "(7 *("(ai!" -0(( !- ai.a- i% /a.9(# /' .$i"* (#*( (.+"!0!*' a"# i"-a%$.$( ! ("%$( +( +i*+(% %a"#a#% i" !(ai"* (--i.i(".'1 Si.( J( .$("0' -0i(% ! 55 #(%i"ai!"%1 #(%i"ai!"%1 G. A"! A"!l"/ I i% !7"(# /' Wa#ia G!$, i% a 0!7<.!% /$#*( ai0i"( /a%(# i" M$)/ai, I"#ia1 I +a% /((" %+!7.a%(# a% T+( P(!0(:% Ai0i"(1 Ai0i"(1 G! Ai i% 0!!9 0!!9i" i"* * a :.!) :.!))! )!#i #ii ii i"* "* ai ai av av(0 (0:: /' !--( !--(i i"* "* ai0 ai0i" i"(( %(a %(a%% a )a*i"a00' +i*+( ai" i.(% ! a00 .ii(% i" I"#ia1 T+( Ai0i"(% +()( 0i"( 0i"( i% E4 E4( (i( i(". ".(( +( +( Di-Di--( ((" (".( .( a"# a"# i% i% !/ !/;( ;(. .iv iv(( i% ! !--( !--( i% i% a%%("*(% $a0i' .!"%i%(", $a0i' a%%$(# a"# i)( (--i.i(" (--i.i(" !#$. +!$*+ a--!#a/0( -a(%1 G!Ai:% /$%i"(%% )!#(0 +a% /((" .(a(# !" +( :$".$a0i', a--!#a/i0i' a"# .!"v("i(".(: )!#(01 G! Ai !(a(% -!$ A?=6 ai.a- 7i+ a %i"*0( .0a%%, 5@6<%(a .!"-i*$ai!", a"# 0a"% ! (4a"# i% -0(( ! ?? ai.a- i" +(( '(a% ( T+$%, 7( .a" %$))ai( -!) a/!v( #aa +a a00 +( +(( 0a'(% a( 'i"* ! -!00!7 .!% 0(a#(%+i %a(*' /' /i"*i"* #!7" +( i.9( a(% ! +( )i"i)$) !%%i/0( va0$(1 H!7(v(, i i% .0(a +a, ! %$%ai" i" +i% .$+!a .!)(ii!", (a.+ 0a'( 7i00 +av( ! .!)( $ 7i+ #i--((" #i--((" %a(*i(% ! i)!v( +( "!"<i.( -a.!%1
A
I"#i*! +a% 7!" +( -!00!7i"* a7a#% B(% LCC /' +( Ai0i"( Pa%%("*(% A%%!.iai!" !- I"#ia 2=6631 • B(% LCC a +( Ga0i0(! E4(%% Tav(0 A7a#% 2=66@31 • CNBC A7aa:% A7aa:% Tav(0 Tav(0 A7a# A7a# -! /(% 0!7 .!% .! % ai0i"(2=663 ai0i "(2=663 I/,"a/ a"! $!a+l #a!=$ ,.#"/a$, *% I/,"g. •
T+( I"#ia" ai av(0 )a9( i% %(vi.(# /' #!)(%i. a"# i"("ai!"a0 L!7 .!% .!% .ai .ai(% (% 2LCC% 2LCC%33 a"# -$00<% -$00<%(v (vi.( i.( .ai .ai(% (% 2FSC31 2FSC31 D!)(% D!)(%i. i. .ai(% i" I"#ia i".0$#( LCC% 0i9( I"#iG!, Si.( J(, G!Ai, Ai I"#ia E4(%% E4(%% a"# AiA%ia AiA%ia I"#ia a% 7(00 a% FSC% 0i9( J( Ai7a'%, Ai7a'%, Ai Ai I"#ia, I"#ia, Ai C!%a, A00ia".( Ai a"# Vi%aa1 I"#ia% (0aiv(0' 0!7 ( .aia i".!)( a"# i.( %("%iiv( .!"%$)(% +av( 0(# LCC% ! #!)i"a( +( .!$"'% ai av(0 )a9(1 LCC% %+a( !- +( I"#ia" ai av(0 )a9( +a% i".(a%(# -!) >61 i" FY56 ! =1= i" FY5, a..!#i"* ! DGCA #aa1 T+i% ((%("% i".(a%( i" LCC% )a9( %+a( !v( FSC% )a9( %+a( !v( FY56<51A)!"* FSC% a"# LCC%, I"#i*! +a% #!)i"a(# +( ai av(0 )a9( 7i+ a )a9( %+a( !- ?1> a% !" A$*$% A$*$% =65 2$ -!) 5=1 i" FY63,-!0 FY63,-!00!7( 0!7(# # /' J( Ai7a Ai7a'% '% 7i+ a )a9( %+a( !- ==15 i" FY5 2#!7" -!) =@15 i" FY63 a"# Ai I"#ia 7i+ a )a9( %+a( !- 511 F$+(, ("#i"* !#(% !- >?6 A?=6"(!% 7i00 +(0 +( .!)a"' ! *!7 i% -0(( a 55 CAGR !v( +( "(4 %(v(" '(a% a"# )ai"ai" 0(a#(%+i i" +( I"#ia" aviai!" )a9(1 Pla%!-<" #a!=$ )a! $!/, .+! FY0;-15
Indigo ()* Jet Airways ()* Air India +td. ()* Spice Jet ()* Go Air ()* ,ing-s'er ()* t'ers ()* Total (%)
1% 28
15 18 26 26
20 27
27 26
%0 24
%4 22
16
17 16
16
17
18.%
17
10 % 28
1% 14 5 6 2% 20
15 6 16
19 8 2
19 9 0
15 9 0
0 100
0 100
2 2 0 0 100 10 100 10 0 0
2 100
I"#i*! +a% +i*+ ai.a- $i0iai!" a"# a 0!7( $"a!$"# i)(1 T+( .!) .!)a"' a"' +a% +a% a0%! a0%! /((" /((" a 0(a# 0(a#( ( a% -a -a a% !" i)( i)( ((-! !)a )a". ".(( i% .!".("(#1 I"#i*! +a% +( 0(a% -0i*+ .a".(00ai!" a(1 Exhibit On time 5: performance in FY15 90 85
87.5
Exhibit Flight 6: cancellation rate in FY15 7
86.4 82.5
81
6
80.6
5
78.2
80
5.8
74.4
4 2.2
%
75
2
70
0.6
0.7
0.8
1.1
1.%
1.4
1 65
0 IndigoAir Costa Jet
Go AirAir Asia Spice Jet Air India
Airways
India
n ti!e per"or!ance in #$15
IndigoAir IndigoAir Asia Go Go Air Jet Jet&ite Air AirIndia Spice Jet Airways
Costa
#&ig't cance&&ation rate in #$15
CONCLUSION I"#i*! +a% /((" a/0( ! ()ai" !-ia/0( a"# *(7 i% )a9( %+a(
%i".( i".(i!"1 H!7(v( i i% %i00 a (0aiv(0' '!$"* ai0i"( 2 '1 !0#31
I +a% ! !v( +a 0!7 .!% )!#(0 .a" ()ai" !-ia/0( i" 0!"* $", ;$% 0i9( S!$+ W(% W(% ai0i"( 7+i.+ +a% /((" !(ai"* a% LCC %i".( >6 '%1 I +a% %a(# i"("ai!"a0 !(ai!"% i" S(()/(=6551 T+( i"("ai!"a0 %(.! i% a #i--((" /a00 *a)( a0!*(+(1 I"#i*! +a% ! %(( +!7 i .a" .!)(( i" +a %(.! 7i+ i% (4i%i"* /$%i"(%% )!#(01
