G L O BA B A L H YAT T C O R P O R AT AT I O N ACQUISITIONS AND DEVELOPMENT
a l e ad e r in t h e cr eat io n a n d o pe pe r a t i o n o f h o t e l s , r e s o r t s a n d va c a t i o n o w n e r s h ip pr o pe r t ie s a r o u n d t h e w o r l d .
a g u id e f o r :
Owners and Investors, Capital Sources, Brokers/Advisors Brokers /Advisors / Consultants and Developers
GLOBAL HYATT OVERVIEW
h y a t t o pe p e n e d i t s f ir i r s t h o t e l a t l o s a n g el el e s i n t e r n a t i o n a l a ir p o r t i n s e p t e mb mb e r 1 9 5 7 a n d h a s s i n c e g r o w n t o o v e r 2 o o h y a t t h o t e l s , r e s o r t s a n d v a c at a t i o n c l u b p r o p e r t i e s a r o u n d t h e w o r l d t o t a l i n g o v e r 9o 9 o ,o o o r o o ms ms . h y at a t t s pe p e c ia i a l i z e s in i n f u l l - s er e r v i c e , d e l u x e h o t e l s w i t h m e e t i n g f a c il il i t i e s a n d s pe p e c ia i a l s e r v i c e s f o r t h e b u s i n e s s t r a v e l e r a n d o pe pe r a t e s h o t e l s i n m a j o r a n d s e c o n d a r y c i t i e s , a ir i r p o r t l o c at at i o n s a n d l e a d i n g r e s o r t a r e a s t h r o u g h o u t t h e w o r l d . i n m a n y c i t i e s h y a t t h a s ma ma d e a s i g n i f i c a n t c o n t r i b u t i o n t o r e v i t a l i z in i n g t h e a r e a a n d s pu p u r r i n g b u s in in e s s a n d e c o n o m i c g r o w t h . h y a t t ’ s 2o 2 o o 5 a c q u i s i t i o n o f a me m e r i s u i t e s , a l e a d i n g u p s c a l e l i mi mi t e d s e r v i c e h o t e l c h a i n , w il i l l f u r t h e r e x t e n d d i s t r i bu bu t i o n a n d l e a d t o t h e c r e at i o n o f a n e w h y a t t b r a n d i n a n a d d i t i o n a l m a r k e t s e g me me n t t h a t i s f u l l y d i s t i n g u is i s h a b l e f r o m t h e e x is i s t i n g po p o r t f o l i o o f f u l l - s er er v i c e h o t e l s .
t a bl bl e of c on on t e n t s o1 o3 o5 o9 13
Overview Global Hyatt Corporation Park Hyatt Grand Hyatt Hyatt Regency
17 21 25 29 33
Hyatt Resorts Spa Hyatt AmeriSuites Hyatt Vacation Club Competitive Advantage
35 37 38 bc
Global Strategy Centralized Services Worldwide Distribution Contact Information
a r r iv e at a h ya t t h o t e l a n yw h e r e in t h e wo r l d a n d be i m m e d i a t e l y g r e e t e d w it it h t h e s e n s e o f d i s t i n c t i o n , e x c el e l l e n c e, e, a n d w a r mt h o f p e r s o n a l a t t e n t i o n t h a t d e f i n e s t h e h ya y a t t t o u c h . o u r p h i l o s o ph ph y o f c r e at a t i n g a n e xp x pe r i e n c e – r a t h e r t h a n m e r e l y a h o t e l
stay–– for our guests has become a distinctive trademark stay trademark of the Hyatt culture. Our exceptional portfolio of world-class hotels and distinguished global brands, attention to local culture and leading technology gives Hyatt a cutting edge distinction as an international hospitality industry leader. w w w. w. h y a t t . c o m
Worldwide Hotels, Resorts a n d Vacation Properties
grand h yat t h yat t regency
park h yat t
h yat t r e so r t s
h yat t
h aw t h o r n s u it e s
a me me r i s u it e s h yat t va c a t i o n club
g l o b a l h y a t t c o r po r a t i o n one ba l a n c e sh e et .
is a single holding company for all of Hyatt’s hospitality assets, including
o n e ma n a g e me n t st r u ct ur e .
domestic and international hotel
o n e f o c u s: h o s pi t a l i t y .
operations, hotel real estate ownership and timeshare. Global Hyatt’s growth will be driven through growth in both traditional and new Hyatt products.
page o3
pa r k h y a t t p a r i s v e n d ô m e
pa r k h y a t t d is cr eet . refined. s o ph i s t i c a t e d .
hotels are small and discreet, with a distinguished residential style geared to the individual traveler seeking personal attention, unparalleled business amenities and luxurious facilities in key worldwide destinations. Distinctive features include citycenter locations, gourmet dining, exceptional concierge services and meeting facilities for intimate and high-end personalized events.
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awards
“Near psychic service in a high design setting…”
Rated “Best International Hotel Chain” by Global Traveler Magazine
PARK HYATT TOKYO T R A V E L A N D L E I S U R E , T + L 5 00 L I S T
Rated “Top Business Hotel Chain” by Condé Nast Traveler Honored with “Platinum Fine Hotel” status by American Express Frequent “Four Diamond” restaurant ratings by AAA
pr o d u c t i n f o r ma t i o n > >
> > > > >
“A” cities with “A” locations Stand alone building or mixed use development, shared land plot Small ballroom/upscale meeting facilities One signature restaurant, lobby lounge Approximately 2o o rooms (4oo-45o sq.ft./room) Oversized bathrooms with minimum four fixtures Highly personalized service
t a r g e t c u s t o me r > > >
>
High income Professionals, high level executives, celebrities Travel for business and leisure more than 3 o nights a year Values luxury brands
clockwise a . p a r k h y at t p a r i s v e n d ô m e b . p a r k h y at t t o k yo d . p a r k h y at t c h i c a g o e . p a r k h y a t t z ü r i c h
page o6
br a n d pr o f il e >
c o mpe t i t i ve s e t > > > > > >
c . p a r k h y at t m i l a n
Small, elegant with distinctive architecture and interior design
Four Seasons Ritz Carlton Peninsula St. Regis Mandarin Oriental Rosewood
b
a
e
c
d
g r a n d h yat t s h an g h ai
gr an d h yat t c on f id en t . s t r ikin g . ma g n e t ic .
hotels feature luxurious accommodations, dramatic architecture and state-ofthe-art technology for the sophisticated global traveler in major gateway cities and resort destinations. Grand Hyatt hotels provide extraordinary restaurants, bars, spas and fitness centers, and comprehensive business and meeting facilities.
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“Exemplary staff are constantly
awards
Hotels consistently placed in Travel + Leisure “T+L 5o o ” list
at your ‘beck and call’… ” GRAND HYATT TOKYO
Annually ranked among “World’s Best Hotels” by senior corporate and financial executives in Institutional Investor’s annual survey
C O N D É N A S T T R A V EL E R , G O L D L I S T
Named “Best Hotel Brand in the World” by Business Traveller Magazine’s readers’ survey
pr o d u c t i n f o r ma t i o n
t a r g e t c u s t o me r
br a n d pr o f il e
>
> >
>
>
> > > > >
“A” cities with “A” or “B” locations Stand alone building, large city center presence or mixed use development Grand ballroom/junior ballroom with meeting rooms Multiple restaurants and live entertainment venues More than 3o o rooms (38o-4oo sq.ft./room) Oversized bathrooms with minimum four fixtures Immediate and attentive service
>
>
Upper to high level income Professionals, senior and mid-level executives, upscale meetings Travel for business and leisure more than 3 o nights a year View brands as symbols of high status/fashion
clockwise a . g r a n d h ya t t t o k y o b . g r a n d h ya t t s e a t t l e c . g r a n d h ya t t b e r l i n d . g r a n d h ya t t s h an g h a i e . g r a n d h ya t t s ão pa u l o
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Large, dramatic interior lobby, wide range of restaurants and entertainment, extensive conference and meeting facilities
c o mpe t i t i ve s e t
> > > >
Westin Shangri-La Intercontinental Sofitel
b
a
e
c
d
h y a t t r e g e n c y mo n t r é a l
h yat t r eg en c y en e r g et ic . c o n t e mp o r a r y . inspiring.
is Hyatt’s core brand featuring classic, contemporary design and unparalleled business services to meet the needs of individual business travelers and major conferences in cities around the world. Facilities and services include extensive meeting and conference centers, state of the art business centers, fully equipped fitness centers, imaginative restaurants and bars and Hyatt’s signature Regency Club.
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“Inside this gleaming modern building… is a striking, soaring marble lobby. Rooms get high marks for their feather duvets, large bathrooms and ‘typically Turkish eye for color and pattern’. The service embodies hospitality” H Y AT T R E G E N C Y I S T A N B U L CONDÉ NAST TRAVELER, GOLD LIST
awards
Numerous reader-endorsed Successful Meetings “Pinnacle Award” Subscriber-certified Meetings & Conventions “Gold Key Award” Regularly rated as “Top Upscale U.S. Hotel Chain” by Business Travel News
pr o d u c t i n f o r ma t i o n
t a r g e t c u s t o me r
br a n d pr o f il e
>
> >
>
>
>
> > > >
“A” cities with “A” or “B” locations, or “B” or “C” cities with “A” locations Prominent city center, airport or suburban locations, mixed use development Extensive meeting space, facilities and services for large groups Lobby lounge, authentic restaurants More than 25o rooms (32 o-38 o sq.ft./room) Bathrooms with minimum three and a half fixtures Consistent, professional service
> > >
Middle to upper income Professional, managerial, convention groups Travel more than 15 nights a year Leisure travel as extended business travel View brands as symbol of aspiration/ambition
clockwise a . h y a t t r e g e n c y d f w b . h y a t t r e g en c y i s t a n b u l d . h y a t t r e g e n c y je r s ey c it y o n t h e h u d s o n
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Mid to large, locally inspired architecture, stateof-the-art convention and conference facilities
c o mpe t i t i ve s e t
> > > > >
c . h yat t r e ge n cy s an an t o n io
Marriott Westin Sheraton Hilton Renaissance
b
a
d
c
g r a n d h y at t k a u a i
h yat t r e s o r t s e xo t ic . calming. r e ju v e n a t in g .
offer the ultimate escape to spectacular settings which draw inspiration from local color and culture. Imaginative and infinitely sensory, Hyatt Resorts offer an escape to authentic and innovative spa treatments, luxury accommodations, sporting activities, family activities and local cultural adventures. From the brilliant blues of the Caribbean, to the lushness of Hawaii, the mystery of Bali, and the rugged beauty of the continental United States — Hyatt resorts offer a world of vacation experiences.
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“Synonymous with hospitality… distinctive architecture… classically appointed interiors enhanced by spectacular mountain and ocean views… the number one choice for those with discriminating taste…”
awards
Customarily crowned “Connoisseur’s Choice” by Resorts & Great Hotels Magazine Named “Top Resort Brand” by Golf Magazine “Award of Excellence” by Corporate & Incentive Travel
G R A N D H Y AT T K A U A I ELITE TRAVELER MAGAZINE
p r o d u c t d e s c r i pt i o n
t a r g e t c u s t o me r
c o mpe t i t i ve s e t
>
>
> > > > > > >
> >
>
> > >
“A” or “B” resort destinations depending on branding Stand alone, low-rise or vertical development Extensive spa facilities with massage/treatment rooms and wellness centers Indoor/outdoor themed event venues, outdoor swimming pools Restaurants with authentic regional and spa cuisine More than 2 oo rooms (4 oo+ sq.ft./room) Indoor/outdoor themed bathrooms
>
> >
Middle to upper income depending on branding Professionals, mid to senior level executives, meetings and incentive groups Travel for leisure more than 15 nights View brands as symbol of escape/indulgence
clockwise a . h yat t r e g en c y s co t t s d a l e at g ain e y r a n c h b . g r a n d h ya t t b al i d . p a r k h ya t t g o a e . h y a t t r e g e n c y g r a n d c h a mp i o n s
page 18
Four Seasons Ritz Carlton St. Regis Rosewood Mandarin Oriental Westin Others dependent upon destination
c . h y a t t r e g en c y l a k e l a s ve ga s
b
a
e
c
d
k a r a , p a r k h ya t t l o s a n g e l e s
at s pa h yat t a u t h e n t ic .
the guest is the focus in creating
cul t urally s en s it i v e.
a Hyatt spa experience, based on meticulous local research
pure.
and distinctive, custom designs and wellness programs. Whether a resort or urban spa, Hyatt provides treatments and facilities in tranquil settings created to bring balance and harmony. Hyatt is one of the largest spa operators in the world with a prestigious portfolio including such world-renowned spas as
Plateau at Grand Hyatt Hong Kong, Stillwater Spa at Park Hyatt Toronto, and Anara Spa at Grand Hyatt Kauai.
page 21
“…each treatment room is designed as its own self contained paradise where guests can customize their spa treatments” KARA, PARK HYATT LOS ANGELES
awards
Repeatedly honored as “Best Spa” in Spa Finder “Readers’ Choice Awards” Frequently named in Travel + Leisure’s “World Best Overall Hotel Spas”
THE ROBB REPORT COLLECTION
Prominently displayed among top spas in the world in Condé Nast Traveler’s “45 Top Resort Spas”
d e s i g n a pp r o a c h
b u s i n e s s a pp r o a c h
g u e st a ppr o a c h
>
> >
>
>
>
> > >
Meticulous research on spatial program design needs based upon market influences Multi-use spa suites that accommodate several revenue generating services (spa treatment, guest room) Residential feel and appointment ensure guests feel at home and welcome Detail flow analysis ensures tranquility and balance Full-service spa facilities and individualized concepts Comprehensive training programs
> > >
Guest-centric Culturally sensitive acknowledging deep local customs and traditions Strong focus on customization; no two spas are exactly alike Warm and comforting residential design and concept Authenticity embraces centuries of well-being techniques
>
> > >
Balanced approach to developing guest wellness and fitness programs Pure, organic ingredients and product within sheltered environments Tranquil spaces and anticipatory service Personal creation of each guest experience Authentic services and products steeped in local tradition
c o mpe t i t i ve s e t
> > > >
Mandarin Oriental Canyon Ranch Ritz Carlton Other world-class spas (location and brand dependent)
clockwise a . s e r e n o s p a , p a r k h ya t t g o a b . p l a t e a u , g r a n d h y a t t h o n g ko n g c . a n a r a s pa , h y a t t r e g e n c y k a u a i d . n a g o m i , g r a n d h y a t t t o k y o e . s t i l l w a t e r s pa , p a r k h y a t t t o r o n t o
page 22
b
a
e
c
d
a me r i s u it e s p r o t o t y pe r e n d e r i n g
a me r i s u i t e s relaxed. a l l - su it e s . s el e c t s er v ic e .
is a leading upscale, limited service hotel brand acquired by Hyatt in January 2 oo5 . All AmeriSuites hotels offer attractively designed suites with upscale amenities and typically, 25% more space than a traditional hotel room. Following a repositioning, AmeriSuites will carry a new Hyatt brand and will become the upscale limited service leader in performance and profitability by means of new segment-appropriate product and service standards incorporating revolutionary technology, design and entertainment components.
page 25
The addition of this exciting, new, upscale limited service hotel brand will enable Hyatt to create a new brand extension that will benefit the Hyatt brand and the owners and customers of our existing hotels, as well as the owners, franchisees and customers of AmeriSuites.
awards
Frequent Recipient of AAA’s “Three-Diamond” designation Numerous awards from leading industry publications
p r o d u c t d e s c r i pt i o n
t a r g e t c u s t o me r
c o mpe t i t i ve s e t
>
>
> > >
> > > > > > >
Primary and Secondary cities plus tertiary markets All suites concept with refrigerators in each suite Complimentary hot breakfast Free High Speed Internet Access Fitness Center, swimming pool Meeting space 2,ooo4,ooo sq.ft. Average size, 12 8 suites Franchising available
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> > >
Corporate business and family weekend leisure traveler 3o to 59 years of age 5o % male/5o % female Household income $85,ooo +
Courtyard by Marriott Hilton Garden Inn Spring Hill Suites by Marriott
a me r i s u it e s p r o t o t y pe r e n d e r i n g
h y a t t h i g h s ie r r a l o d g e , l a k e t a h o e
h y a t t va c at i o n c l u b fun. flexible. luxurious.
Vacation ownership resorts in highly sought after destinations offering unique and varied amenities. Residential condominiums can be used in studio, one, two and three-bedroom configurations on a specific week or fractional basis. Club members use the points-based exchange system to access time throughout the Hyatt Vacation Club system. Members may also exchange into Hyatt’s Gold Passport system and Interval International, one of the leading vacation ownership exchange companies.
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Located in sought after destinations with unique and varied amenities.
pr e s en t l o c a t i on s
> > > > > > > > > >
Key West, Florida Beaver Creek, Colorado Dorado, Puerto Rico Lake Tahoe, Nevada Breckenridge, Colorado Carmel, California Bonita Springs, Florida Sedona, Arizona San Antonio, Texas Aspen, Colorado
p r o d u c t d e s c r i pt i o n
c u s t o me r pr o f i l e
c o mpe t i t i ve s e t
>
> >
> > > > >
> > > > >
Studio, one, two and three-bedroom product Lobby check-in facility Members gathering area Size ranges from 5 o to 3 oo units Unique pools Access to resort amenities such as golf, ski and spa
> >
Middle to upper income University educated with post-graduate degree courses Vacations over 2o days per year Vacations with family and friends
Ritz Carlton Marriott Starwood Hilton Four Seasons
clockwise a . h y a t t h i g h s i e r r a l o d g e , l a k e t a h o e b . h i g h l a n d s i n n , c a r me l c . h y a t t c o c o n u t p l a n t a t i o n , b o n i t a s p r i n g s , f l o r i d a d . h y a t t p i ñ o n p o i n t e , s ed o n a
page 3o
b
a
d
c
Advantages of the Hyatt Brand
I. II.
VI.
ECONOMIES OF SCALE INCREMENTAL RATE AND OCCUPANCY
SUPERIOR PRODUCT
SUPERIOR COST MANAGEMENT
V.
BRAND STRENGTH
BRAND AWARENESS
III.
IV.
t h e se s ix d i me n s i o n s h a ve be en s u c c e ss f u l l y c ombin e d a t h yat t h o t e l s an d r e s o r t s a r o u n d t h e w o r l d i n a ma n n e r t h a t e l i m i n a t e s t h e t r a d i t i o n a l d i c h o t o my b e t w e e n s t r o n g p r o d u c t a n d s t r o n g pr o f i t a b i l i t y.
Competitive Advantage I.
II.
III.
IV.
V.
VI.
e c o n o m i e s o f s c a l e providing operating efficiencies, proprietary
technologies, marketing and sales power, innovative products, and global expertise. i n c r e me n t a l r a t e a n d o c c u pa n c y through savvy marketing and sales programs (both global and local) maximizing yield and revenue in each location, leveraging intrinsic value of each market segment. b r a n d s t r e n g t h from a powerful and unique combination of consistent property quality, efficient operations, upscale identity, marketing power, and superior profitability for ownership. b r a n d a w a r e n e s s among high-end-consumers, the travel industry and corporate clients, linked with superior marketing and sales, generating a favorable revenue share relative to the competition. s u p e r i o r c o s t m a n a g e me n t through strong focus on managing “back of house” costs, including the use of technology and Hyatt’s strong purchasing power to reduce purchasing, insurance, health care, payroll and other operating costs. s u pe r i o r p r o d u c t and industry-leading design reflecting the individual culture and spirit of each location combining vibrant style, refinement and quality for which Hyatt has become known—strong “front of house” identity with “back of house” efficiencies.
d e v e l o p me n t e x pe r t i s e
Hyatt has extensive experience dealing with all aspects of major development projects, having advised officials and developers on many project aspects including hotel programming and design, operational planning and public/private financing. Every new-build or conversion/takeover project is overseen through completion by Hyatt’s development team as well as a dedicated Technical Advisory Services (TAS) group. g r o u p b u s i n e s s e x pe r t i s e
Hyatt, through its group-oriented business expertise and worldwide reputation for convention hotels, is the premier operator of conference hotels in primary and secondary cities around the globe. Benefiting from Hyatt’s powerful National Sales Force these large, full-service conference hotels capitalize on advance booking cycles and associated substantial catering revenue, making them the most profitable hotels overall in the company. Over 5 o% of Hyatt’s domestic (U.S.) room inventory is in conference and convention hotels.
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b y 1969 , w i t h 1 3 h y a t t h o t e l s i n t h e u n i t e d s t a t e s t h e f ir s t h y a t t i n t e r n a t i o n a l h o t e l w a s o pe n e d — h y a t t r e g e n c y h o n g k o n g . s i n c e t h e o pe n i n g o f h y a t t r e g e n c y m a u i i n 1 98o , h y a t t h a s b e c o m e k n o w n a s a l e a d e r i n t h e d e v el o pme n t a n d o p er a t i o n o f d r a ma t i c a n d h i g h l y- s u c c e s s f u l l u x u r y r e s o r t h o t e l s .
1969
13 PROPERTIES
350+ PROPERTIES* TODAY AND GROWING
a f t er n e ar l y h al f a cen t u r y, t h e h y at t b r a n d h a s b e c o me s y n o n y mo u s w it h e x c e pt i o n a l s er v i c e, v ib r a n t s t y l e , q u a l it y a n d r e f i n e me n t . h yat t h a s b ec o me kn o w n a s a g l o b a l l e a d e r i n t h e c r e at io n an d o per at io n o f h o t el s , r eso r t s a n d v a c a t i o n o w n e r s h i p.
*including AmeriSuites
Global Strategy Always considered an industry innovator, Hyatt continues to stay ahead of the pace among global competitors. f o c u s o n d e s i g n a n d p r o d u c t u p g r a d e s : significant capital has been
infused into the portfolio of Hyatt-owned hotels, including leading technological advancements and contemporary, culturally-appropriate design standards. In Europe alone, several hundred million dollars have been spent to build high quality assets greatly enhancing the Hyatt brand. a d v e r t i s i n g c a mp a i g n : Hyatt’s market visibility is being raised worldwide
through a new progressive television and print advertising campaign. Produced by an Oscar-nominated movie director, the new commercials are part of a multimillion dollar campaign that differentiates Hyatt from its competitors to increase preference. In addition, the new advertising campaign helps communicate new product news and innovation. a g g r e s s i v e e x p a n s i o n : from single asset takeovers to large portfolio deals
and global acquisitions, Hyatt will aggressively pursue growth opportunities across various brand segments. Hyatt will invest in the assets it owns as well as those owned by others. The worldwide strength of the Hyatt brand helps poise it for further growth and recognition. These are exciting times to partner with Global Hyatt. o u r s t r a t e g y i s t o pu r s u e b r a n d g r o w t h a n d d i s t r i b u t i o n t h r o u g h :
> > > > >
Single asset conversions and takeovers New development projects, both public and private Strategic real estate acquisitions Portfolio asset transactions Global acquisitions deals
t o a c h i e v e t h i s w e ma y s e l e c t i v e l y pr o v i d e c a p i t a l i n t h e f o r m o f :
> > > >
Key money Mezzanine debt financing Joint venture equity Limited guarantees
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GLOBAL SALES FORCE
CENTRAL RESERVATIONS SYSTEM
OPERATIONS
REVENUE MANAGEMENT
PURCHASING
HUMAN RESOURCES
MARKETING
TECHNOLOGY
GOLD PASSPORT
Centralized Services g l o b a l s a l e s f o r c e : 25 sales offices throughout the world target new business
on behalf of individual properties. In the U.S. Hyatt’s National Sales Force books nearly 5o % of all group business. c e n t r a l r e s e r v a t i o n s s y s t e m: Over 4o % of all of Hyatt’s rooms sold
are derived through the Hyatt’s proprietary Central Reservation System—versus the Industry average of 2o-25 %. In addition, electronic distribution is provided through the Hyatt.com website and third-party sites. p u r c h a s i n g : Superior cost management, with strong focus on “back of the
house” efficiency, use of state of the art technology and the leverage of Hyatt purchasing power to minimize purchasing, insurance, health care, and other operating costs. m a r k e t i n g : Hyatt creates brand value on behalf of all hotels and resorts
through centralized marketing activities including our new brand advertising campaign and innovative marketing programs. h y a t t g o l d p a s s po r t : Hyatt’s award-winning frequent traveler program, Gold Passport, accounts for 2o % of all Hyatt room nights and 25 % of
revenue and has over six million members worldwide. t e c h n o l o g y : Hyatt provides economies of scale which affords individual hotel
properties operating efficiencies, proprietary technology, marketing and sales power, innovative products and effective yield management, which would otherwise be cost-prohibitive for an independent. h u m a n r e s o u r c e s : Hyatt provides a comprehensive scope of human resource
services and support for the hotels. Hyatt’s goal is to lead the industry in being an employer of choice for an increasingly diverse population. r e v e n u e m a n a g e m e n t : Hyatt provides centralized direction for pricing,
distribution strategy and staff development supported by our state-of-the-art revenue management system. o p e r a t i o n s : Hyatt provides operational support in every area of the hotel, at
both a corporate and a regional level. In addition to clearly defined operating standards tailored to meet local market demands, Hyatt’s operations team provide management, guidance and owner support, drawing on a wealth of global experience.
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Worldwide Distribution s el e ct l o c at i o n s
u n it e d s t at e s
Phoenix, Arizona Scottsdale, Arizona Long Beach, California Los Angeles, California Monterey, California Newport Beach, California Palm Springs, California Sacramento, California San Diego, California San Francisco, California Beaver Creek, Colorado Denver, Colorado Greenwich, Connecticut Washington, DC Coral Gables, Florida Jacksonville, Florida Key West, Florida Miami, Florida Orlando, Florida Tampa, Florida Atlanta, Georgia Savannah, Georgia Kauai, Hawaii Maui, Hawaii Chicago, Illinois Indianapolis, Indiana Louisville, Kentucky
p a g e 38
canada
New Orleans, Louisiana Boston, Massachusetts Cambridge, Massachusetts Baltimore, Maryland Bethesda, Maryland Minneapolis, Minnesota Kansas City, Missouri St. Louis, Missouri Charlotte, North Carolina Princeton, New Jersey Albuquerque, New Mexico Lake Tahoe, Nevada Las Vegas, Nevada New York, New York Rochester, New York Cleveland, Ohio Cincinnati, Ohio Philadelphia, Pennsylvania Pittsburgh, Pennsylvania Austin, Texas Dallas, Texas Houston, Texas San Antonio, Texas Arlington, Virginia Bellevue, Washington Seattle, Washington Milwaukee, Wisconsin
Calgary, Alberta Vancouver, British Columbia Toronto, Ontario Montréal, Quebec c a r i bb e a n
Grand Cayman Puerto Rico Aruba
Amman, Jordan Warsaw, Poland Russia, Moscow Johannesburg, South Africa Madrid, Spain Zürich, Switzerland Istanbul, Turkey Dubai, U.A.E. London, United Kingdom asia pacific
l a t i n a me r i c a
Buenos Aires, Argentina São Paulo, Brazil Santiago, Chile Cancun, Mexico e u r o p e, a f r i c a & m id d l e e a s t
Brussels, Belgium Cairo, Egypt Paris, France Berlin, Germany Thessaloniki, Greece Milan, Italy
Sydney, Australia Baku, Azerbaijan Beijing, China Hong Kong, China Shanghai, China Delhi, India Goa, India Mumbai, India Bali, Indonesia Tokyo, Japan Nepal, Kathmandu Manila, Philippines Singapore Seoul, South Korea Bangkok, Thailand Taipei, Taiwan
Cont act Informat ion
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