How to become Emirates Cabin Crew? Are you looking to apply for a place as part of the Emirates cabin crew? If you are you will need to go through the exhaustive Emirates cabin crew recruitment process. F ind out all the steps i nvolved as well as how we c an help you here at JobTestPrep.
The Emirates is synonymous with Luxury. With an unrivalled first class cabin accommodation, they have come to be known as the best of the best in air travel. Along with this however, comes a highly skilled and trained staff which has to go through an intense training period in order to get your first flight. At the end of it however, you will receive a tax free salary, lots of benefits from day one, and an opportunity to see the world. We will outline the Emirates recruitment process below.
Below are the Emirates Cabin Crew recruitment stages:
Emirates Cabin Crew Application Form The Emirates Open Days The Emirates Cabin Crew Assessment Day
Group discussion Short informal interview English test Essay writing test Second Group Discussion
Online Personality Profile Test Emirates Cabin Crew Interview
1. Emirates Cabin Crew Application Form The first stage of the Emirates recruitment process requires you to fill in an online application form. The first thing on the application form requires you to answer the question “Why would you like to work for Emirates?” For this question you are given 4000 characters, approximately 500 words, to answer it. For this question you will need to include the key values of the company in order to truly impress the Emirates group. These include:
Curiosity Professional Empathetic Progressive Visionary Cosmopolitan A passion for customer satisfaction Embracing other cultures A positive attitude A natural ability to provide excellent service in a team environment The ability to deal with people from many cultures
This essentially is a cover letter explaining to Emirates why you are a great candidate and can fulfil a ll expectations. Learn more about cover letters here at JobTestPrep. 2. The Emirates Open Days A second option into the Emirates Cabin Crew is for you to attend one of the numerous open days that are held throughout the world. Here you will be given the opportunity to hand in your CV for consideration and you will be given lots of information on the Emirates brand, what they do and how they do it. If you impress enough on one of these open days, you will be invited back the next day or in the near future to attend the Emirates cabin crew assessment day. 3. The Emirates Cabin Crew Assessment Day If you have done well enough in the previous stages of the Emirates recruitment process you will receive a phone call or email inviting you to attend the Emirates Cabin Crew assessment day. This is a full day of activities and presentations and there are a few eliminations throughout the day. Therefore, as well as preparing to the upmost, make sure you get a good night’s sleep before. We will explain each stage of the day below: Presentation This starts off the day and is a one and half hour complete presentation of flying with Emirates, life in Dubai, and living as a Emirates cabin crew member. Group discussion In this assessment you will be placed in groups, generally of two. You will receive a card with a picture of a city on it and you have to discuss this city with your partner. You can use any means to get more information on the city and after 10 minutes you will have to present three things on the city to the assessors. Reach test In this test you will be tested to see if you can reach 212cm (standing on tiptoes is permitted) in order to be able to operate in the plane correctly. Short informal interview This is a five minute interview and is more of an informal chat with one of the assessors. There are generally two questions that you wi ll be asked. The two Emirates cabin crew interview questions are:
Why do you want to work for Emirates? Why do you want to be a flight attendant?
For these questions it is important to remember the key values that we mentioned above and try to incorporate them into your answers. A further way of practising for these questions is to practise saying your answers out loud. This gives you the confidence and preparation to succeed on the day itself. First elimination After this interview you will each receive an envelope which either invites you to continue the day or is a rejection. English test (if applicable) Most candidates will then be asked to take this Emirates English test. This is a long test with various different stages. First of all you will be given two short stories to read through and answer five questions for each story. This tests your verbal comprehension abilities that are used daily in in-flight management. You are then given a letter and answer five questions pertaining to it as well. Second elimination Following this there will be a further elimination.
Essay writing test In this stage of the Emirates cabin crew assessment day you have to write an essay on a selected topic. Popular choices are include: introducing some good places to visit in a country, writing a thank you letter, and writing a report about a holiday that you have recently taken. For hints and tips on how best to go about writing answers of this nature, check out our writing tips page. Second Group Discussion In this assessment you will split into groups of about 20 and given a brief along the following lines: There has been a mix up at the airport and even though 20 people had placed orders for hire cars there are only 10 cars available. What should you do? There are similar variants to this situation as well. At the end of the discussion, one of the assessors comes in and plays the part of someone who didn’t receive a car. You have to comfort her and this tests your empathising skills as well. In order to do well in this group discussion you have to bear in mind the key values, mentioned above as well as not being too overbearing. For more information and tips, see our group exercise section. Third elimination Following this there will be a further elimination. 4. Online Personality Profile Test After the third elimination, if you have made it through, you will be asked to complete the Emirates Cabin Crew psychometric test. However, you may be given directions on it and told to take it online before your Emirates Cabin Crew final interview which will be held at a later date.
The Emirates cabin crew psychometric test is a personality profiling test that normally takes 45 minutes to complete. There are 180 questions to answer in this psychometric test. It has been claimed that it is impossible to prepare for these tests but extensive research has proved this to be false. In fact, with proper preparation, understanding how these tests work and appreciative of what the employer wants you will be able to answer the questions in a line that is in sync with what Emirates want. Find out how we can help you here. 5. Emirates Cabin Crew Interview At a date that has been previously arranged at the Emirates assessment day you will face the f inal interview. This is the last step of the Emirates cabin crew recruitment process. Some popular Emirates cabin crew interview questions include the following:
Can you describe a time when you received constructive criticism. What do you find challenging? Describe a stressful event in your life and how you dealt with it. Have you ever had to deal with a difficult client? How did you do so? Why nationalities do you think you will have the most difficulty dealing with? Tell me about a time when you had to make a difficult decision. What was the worst mistake you have ever made? What do you know about Dubai? What do you know about Emirates Airlines?
These questions are just a sampling of what you will receive on the day. However, in order to answer these questions correctly it is worthwhile to check out ourSTAR method articles as well as the perfect preparation: A Skype interview with a trained expert .
Emirates Assessment Day and Psychometric Test Preparation Emirates are an UAE based airline company. The Emirates Graduate Scheme is called Natio nal Graduate Trainee Program. It is a program lasting between a year and a year and a half. Competition for entry onto this course can be very competitive but here at JobTestPrep we have the materials to help you prepare. Recruitment at Emirates includes the following stages:.
Application Form Assessment Centre Psychometric Test Numerical Reasoning Test Verbal Reasoning Test Abstract Reasoning Test Interview Questions Group Exercise In Summary
It is clear that Emirates spend a great deal of time and energy invested towards its new recruits. As such, they also spend a great deal of energy ensuring that they only recruit the best. This means that the process will be very competitive and challenging. You can learn what is involved with JobTestPrep. When you arrive at the assessment centre it is important to make your mark and show that you are confident but not arrogant. Throughout the next couple of days, you will be faced with interviews, ability tests and various group based exercises. Emirates Psychometric Test If you are applying for any role at Emirates you are required to take a number different psychometric tests as part of the recruitment process. These tests are provided by Cubiks. There are three possible tests that you can receive and we will outline them below: Cubiks Numerical Test In this test you will be presented with some detailed numerical information in the form of tables and graphs. After analysing the information, you have to answer the multiple choice questions that involve the four basic calculations, ratios,percentages and other numerical functions. Make sure you are completely confident on using a calculator as this enables you to answer the questions more quickly which is very important as time is of the essence in this test. Practise taking these tests to give yourself the best chance of success.
Cubiks Verbal Test In this test you are presented with a passage of information that often contains terse and difficult to understand information. You have to comprehend this information and use it to answer the multiple choice questions on the passage. When answering these questions it is important to bear in mind that the correct answer doesn't necessarily have to be what is right in your mind but what is right
according to the passage. What this means is that the correct answer is completely based on the information contained in the passage and not on your general knowledge. Learning how to get through these tests is a skill that can be mastered with practic e and here at JobTestPrep we have all the practice materials you need to produce a great result. Abstract Reasoning Test This test is one of the most popular tests of GMA, general mental ability and your ability to do well on this test or not is dependant on your language prowess. You are presented with a sequence of images and matrices that have a specific pattern of thought running through the sequence. You have to work out this sequence and use it to deduce the next or missing item in the pattern. Practising these tests gives you the understanding behind them so that you will be able to see patterns in any sequence. Emirates Interview Questions Should you successfully pass the Emirates psychometric test, you will be invited for a number of interviews with various members of the HR and management team. These interviews are mostly competency based questions . Examples include…
1. If you don't get hired what will you do? 2. How did your parents influence your life? 3. What are your weaknesses?
Further examples are available at JobTestPrep’s interview preparation guide. When practicing for the face-to-face interviews, it would be a good idea to ensure you are fully prepared by checking out
Emirates Group Exercise The Emirates group exercise is also a major part of the recruitment process. The group work will involve splitting up into groups with other candidates and then being faced with a scenario. The scenario could be that you are stranded on a desert island with a few objects and you have to decide which object/s to discard. You may also be faced with more controversial issues such as “who was the worst dictator and why”. This kind of exercise is used to determine your levels of self-control in what could be a highly passionate situation. You will then be further interviewed where they will discuss your participation.
In Summary Emirates offer graduate positions in a range of professions, attracting a large number of applicants
for each position. The recruitment process is challenging, with the assessment centre particularly so. The key to success in this process is to prepare for each stage thoroughly. In this article we have described each stage of the recruitment process, highlighting the resources available to you. We hope you have found this article useful. Good luck.
The STAR Method Interview - Getting through an interview Are you attending a competency based interview and are expected to answer your questions in the STAR format? Here at JobTestPrep we are proud to unveil a new set of articles to enable you to answer these questions with grace and aplomb, showing off your full range of abilities. Attending an interview, be it over the telephone or in person, is a stressful time. What to say, how to say it, your behaviour, your style of speech as well as many other things come under the microscope. Over the coming weeks, we will be going through many popular questions asked in these Star Method interviews providing examples and techniques on how best to answer them, to help you overcome these issues and improve your ability in your job application.
The STAR Method One of the most popular methods for answering questions in interviews is t he STAR method and we will outline this below. In a two minute answer you will be painting a picture, showcasing not only your skills but how you have used them in a past experience. STAR stands for: S: Situation T: Task A: Action R: Result → Situation means that you need to paint a picture in a general sense. In the Situation part of the
answer, you need to describe the background to the main event. → Task is where you include the specifics. Whilst in the Situation you were merely opening the story,
in the Task you are getting into the nitty gritty of the problem. You need to describe why it was such a big problem and why you were the one to deal with it. → Action is really where you are aiming to get to the bottom of the story. You have been faced with
a big challenge- how did you deal with it? What plan did you put into action to ensure the desired outcome? → Result is wrapping up the story. After building up the problem and solution you now have to
explain how you got the desired result and what this achieved in the long run. These answers should take no more than two m inutes and instead of just a simple yes when asked “Have you ever been in charge of a team? How did you deal with this. You, with the STAR method
will be able to give a full picture of yourself and your skills at the same time.
The Star Method Interview Example 1
As part of our STAR Method Explained Series, we bring you a sample response to a popular STAR Method style question. Question
Tell me about a time when you were in charge of a group.
Answer
At University I was in charge of a group assignment involving a fictitious company that we had to run. There were various steps and duties involved in this task from the marketing to the accounts as well as myriad things in between. We had to find a new office for relocation of the company. This involved a cost-benefit analysis as to where to move to vis-à-vis office space, rent, location as well as some other details such as travel time for our workers and the funding for this. The exercises that we had to do for the task were not the main challenge though. As the project leader, it was my job to ensure that everyone had a task to do and that meant ensuring that everyone was up to speed on where everybody else was at. However, we had a problem in that one member of our team was unable to attend many meetings. This not o nly harmed him but also the rest of the group as we all needed to contribute and help each other in order to succeed. As a group without this person, we had a meeting in which it was decided that I should have a quiet word with him to discuss his absence. It transpired that he was going through a very tough time in his personal life with a member of his family being seriously ill. He was overstrained and trying his best but his work was suffering. I suggested that we take up this matter with the course lecturer as even though I felt that he should be allowed some dispensation regarding this assignment it wasn't my call to make. We managed to arrange this meeting at which time we explained the problem both with regards to his personal issues but also to our group work as a whole. This was because the workload was too great for a team of four being reduced to three.
The course lecturer decided that he would get a dispensation from this project that could be made up at a later date and that we as a group would get a week’s extension in order to complete the work. We managed to do this and due to the fact that through this crisis we had grown stronger as a group and were able to produce the required results on time. In fact, as a group we got a distinction on this piece of work. As we can see from the above answer, this is a complete story with the added attraction of pulling the heartstrings of the interviewer. It is a showcase of team working skills, empathy, results orientation as well as the ability to build a rapport with the interviewer. We hope you have enjoyed this guide and look forward to serving you in the future. Good luck with your next application!
Group Exercise Group exercises are a central and crucial element in the assessment centre. Learn about group exercise concepts and how JobTestPrep can help you perform well at this important screening tool. What is the Group Exercise?
The leading recruiters often use the group exercise as a fundamental tool in the sifting process of job applicants. The exercise is designed to identify specific selection criteria, according to the job description candidates are applying for. Throughout the duration of the group exercise, candidates face challenging and complex tasks within the framework of a group of 8-16 people. Group members may be candidates for the same position as you or for other positions. There is a wide spectrum of behaviours that are demonstrated by applicants during a group exercise in an assessment centre, ranging from loud and dominant people to shy and introvert. The group dynamic reveals each participant's individual behaviour thereby enabling the recruiters to predict how each applicant is likely to behave and progress in the work environment in general and how they are likely to react in specific situations. What is the Purpose of the Group Exercise? The group exercise's purpose is to predict and assess:
Ability to work in a team Social skills and social confidence Ability to work under stress and pressure Ability to take initiative and influence others Communication skills: manners, nature, generosity, aggression, dominance, listening skills, independent mindedness and more. The degree of compatibility between your social skills and the skills required for the job opening.
Preparing For Group Exercises JobTestPrep's four theoretical booklets will contribute to the reduction of stress levels associated with the assessment centre by familiarising yourself with the tasks at hand, providing tips and information on how to handle stressful situations during the group activities.
Many applicants have a genuine difficulty showing an adequate level of involvement in the group exercise in the assessment centre and demonstrating their skills in an optimal manner. Some tend to be overly dominant and loud fearing that otherwise they may not be heard and valued. Others are introvert and quiet, fearing that their contribution may not be significant enough in comparison to others'.
The following situations and dilemmas of ten rise during the group exercise. They can become surmountable with the appropriate guidance:
Aggressive peers in the group. How to maintain a balance between not too little and not too much participation. How to present yourself in a decisive and non-hesitant manner. How to maintain a progression that is suitable for the position at hand. How to feel comfortable and secure in a group. Preparation for the group exercise in the assessment centre will provide you w ith the tools to exhibit appropriate behaviour, suitable for the type of position you are applying for
Interview Questions for Managers Following are answers to a collection of questions that are often asked in interviews for management positions. Prepare for your next interview with JobTestPrep. Read the following questions and answers carefully, and pay attention to the comments we have added.
Question: "How would you assess your ability to initiate changes?" Answer: "With changes that will bring about more efficiency and progress, I sign on with enthusiasm and determination. But in cases where it's not at all certain that the change wil l bring about an improvement, I believe the change should be put off and reconsidered."
Question: "Give an example of a positive change you initiated." Answer: "Recently, in the wake of the company's downsizing, I led a change in which a number of workers underwent job retraining for work in a different market. The change required moving workers from place to place, and it involved firing workers. The change resulted in greater productivity, and I brought it about successfully." Comment: Changes are hard, so an answer that shows a way to deal with change arouses respect. It is important to prepare an example of a significant change that brought about positive results.
Question: "How do you assess your decision-making ability?" Answer: "Making decisions requires level-headedness. I am against maki ng hasty decisions. When in doubt, I recommend waiting with the decision and gathering more data. When it is highly likely that the decision is the right one, one should make the decision decisively and move forward without hesitation."
Question: "Give an example of a significant decision you made in your last job." Answer: "Recently, I had to make a decision involving promoting a worker to a managerial level. O ne of the candidates for the job was close to me, but despite the closeness, I decided to choose another
person. This was an important decision that strengthened the department." Comment: Hesitation is not a trait that interviewers will appreciate. On the other hand, rash decisions give the impression of a candidate under pressure. It is wise to demonstrate a mature decision-making ability.
Question: "How do people view you as a manager?" Answer: "I am looked up to as a manager who leads and is authoritative; people trust my judgement. I know how to listen to other views with open-mindedness, and I know how to decide when the need be. I make a significant contribution to achieving the goals of the organization." Comment: A good candidate believes in himself and is not overly-modest.
Question: "As a manager, do you direct the project or direct the people?" Answer: "The project is the main goal of the organization. To c arry out the project, you have to get the people working with you involved, you've got to set the path, and get the people enthused. Generally, I direct the project, and direct the people to carry out the project." Comment: It is important to respond by emphasizing the contribution of the manager in achieving the goals of the organization.
Question: "Describe a success you've had as a manager." Answer: "In my last job I set a goal of increasing annual sales by 20%. That was a significant achievement in the competitive market in which the company operates." Comment: It is important to describe a significant achievement.
Question: "Describe a failure of yours as a manager." Answer: "When I first took on the managerial position I worked in four years ago, I fired a worker for a small error that she made. That was a personal mistake of my own. My drive to succeed in the job led me to overreact. It was a managerial error that I learned from."
Comment: It is important not to try to avoid the question by saying, for example, "I don't remember making a mistake." This gives the impression that you are not trustworthy. Don't worry – Talk about a failure of yours, but show that you have learned from it.
Question: "Give us an example of a conflict you had with a superior and how you responded." Answer: "Recently my superior told me to give customers a discount above the customary one. My opinion was that such discounts could hurt the ability of the company to offer a c onsistent price for our service. I explained my reservations regarding my superior's decision to him, I clarified why in my opinion that was a mistake, but when he stood by his decision I complied with his instructions."
Comment: The candidate's approach shows the right attitude toward the project and his superior, and it arouses respect. This is the right approach.
Question: "Give an example of a conflict you had with a customer and how you responded." Answer: "Recently, a disagreement broke out between me and a customer about the fees he pays.
He got angry and claimed that he paid unreasonably high fees, and he threatened to leave the firm. I politely explained to him that the fees we charge are fair, but that I would inquire as to whether we could give him better fees. I made a purposeful effort to maintain respect for him as well as for the company I represent." Comment: The answer, "I don't remember having a disagreement with a customer," in not a
trustworthy answer.
CV Cover Letter - Tips and Advice What goes in a cover letter? How can my cover letter be different from my CV? JobTestPrep is here to answer those questions with a list of helpful tips.
Cover Letter Tips Do Your Homework – The first paragraph of your cover letter should state the position you're applying for and why you're interested in it. Do your homework. Research the position and the organization for which you're applying and include relevant information in the leading paragraph. Formality – It is a common misconception that the cover letter is less formal than the CV itself. Be sure to be totally formal in your writing style and information provided in the cover letter. Informality can be seen as unprofessional, lazy, or misdirected. Length – Your cover letter should not be more than one page long. Employers receive many CVs and cover letters for a single available position. Being longwinded is not in your favor. If the cover letter is longer than a single page you have most likely said too much. Try to keep it concise. CV and Cover Letter – Do not be repetitive. The cover letter is not meant to be a walk-through of your CV. If there are things from the CV that may need further explanation feel free to do so in the cover letter but do not reference your CV more than once. Reference to the CV should only be used in cases in which something needs further explanation such as a gap in employment, frequent employment changes, etc. Language – Don’t use exaggerated language. There are very few cases in which the words 'always' or 'never' are appropriate. Saying you're 'always' on time, for example, is rarely true. This kind of language indicates that your words are unreliable and shows a lack of self awareness and maturity as it is a highly rare occasion that any employee is 'always' on time. Why me? – Always address why you would be a good candidate for the job. This is very important in customization. When applying for multiple jobs it is important you write a cover letter or make amendments to your cover letter for each position for which you're applying. Skills – When describing your skills or attributes make sure to keep them relevant to the position you're applying for. You may be an excellent surfer and tremendous athlete but unless you're applying for a position as a trainer in a gym or as a surfing instructor this information is likely irrelevant. Relate your skills to the position you're applying to.
Sample Cover Letter To review the cover letter format JobTestPrep would like to show you a sample cover letter from Stephanie, an online marketer looking to change jobs within the field.
Example of a cover letter Sept, 20 2012 Stephanie Briner 13 Queens Road, Manchester | 871 555 1518
[email protected] I am currently working for a small company called The Companion doing online marketing and market research. I would like to begin working in a larger company such as yours and feel I have gained the necessary experience working at a smaller company for the past two years. I was the only online marketer at The Companion and would like to be part of a larger team. At University I studied Communications and Marketing but not specifically online marketing. I felt this line of study would benefit me in working with online markets as well as other markets. I learned a lot about advertising and public relations while studying my degree but feel I have learned more from my experience in the field. Because I am currently the only member of the online marketing department I have learned a lot about many different aspects of the business including SEO concerns, website management, affiliate marketing, and more. I am excited to apply these skills in a company with greater resources and a larger online marketing department. I would be more than happy to provide any necessary further information. As well I would be very interested in coming in for an interview or for addition testing if needed. The best way to reach me is by email at the email address provided above. Thank you for your time and consideration and I hope to hear from you soon. Sincerely, Stephanie Briner
