Strength. Performance. Passion.
About us Holcim Philippines, Inc.
Our solid foundation
Our mission is to be one of the most admired companies in the Philippines and in the global Holcim group. Our vision is to provide foundations for society’s future.
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Strength. Performance. Passion. This is the expression of our experience and obligations towards our customers and partners.
Our values Strength We build strong relationships and strive for sustainable growth. We act responsibly and with integrity.
Performance We demand excellence from ourselves and search for better ways. We work as a team to provide sustainable value to our stakeholders. We take pride in performing well and recognize and celebrate success. Passion We empower our employees and take care of their safety and their development. We care about our customers and their success. We are dedicated to the communities we live and work in.
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Our global expertise
*Areas in orange color refer to Holcim's plant and office locations in the world
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In a span of 90 years since its birth in the tiny Swiss village of Holderbank, Canton Aargau, Holcim has become one of the world’s leading cement and construction materials companies. Today, our international presence consists of a balanced mix of companies in more than 70 industrialized countries and emerging markets. We employ around 90,000 people worldwide. Since changing the Group’s name from Holderbank Financière Glaris Ltd. in May 2001, the name Holcim has become synonymous with leadership in the supply of cement and aggregates (crushed stone, sand and gravel), as well as activities such as ready-mix concrete and asphalt, and construction-related services. The Group’s employees are seamlessly connected through a strong communication infrastructure and regular exchanges of best practices at the local and global platforms. Holcim ensures that the quality of products and services are at its optimum in all of its market areas, ensuring that customers get world-class cement each and every time. With market-oriented structures, new products, skilled employees and efficient environmental management systems, Holcim ensures a strong position now – and for the years ahead.
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Our local strength
The Group’s reputation also holds true in the Philippines, where Holcim Philippines, Inc. is the leading cement manufacturer.
The company was borne out of a merger of three established cement companies – Hi Cement Corporation, Davao Union Cement Corporation and Bacnotan Cement Corporation – in January 2000. It also acquired majority ownership of a fourth cement company, Alsons Cement Corporation, in October 2002. We have grown into a workforce of over 1,400 and have the most strategically located cement plants and offices in the Philippine archipelago – in La Union, Bulacan, Davao, and Lugait in Misamis Oriental. Together these plants produce an annual capacity of more than 7 million metric tons of clinker and 8.7 million tons of cement. We have the wisdom of our years and the strength of our numbers. We carry Filipino passion and Swiss precision to deliver cement perfection. This blend makes us well positioned to continue growing together with the nation.
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Our products
From Asia’s tallest dam to hotels in the “City of Pines,” Holcim products measure up to the rigorous demands of engineers, contractors, architects, homeowners, masons and other cement users. Nearly a thousand dealers and retailers across the country carry our products – whether in bags or in bulk – to suit various applications and needs. Beyond our product offerings that follow strict manufacturing quality and environmental standards, we also extend technical support to our customers from start to finish.
Excel
Premium
Holcim Excel is especially formulated with advanced mineral additives that make it perform faster, easier and stronger than general-purpose cement. With its higher early strength, concreting and construction time is easier and shorter. Excel also translates to higher yield and higher workability, eliminating the need for repairs and rework.
Holcim Premium is a high-performance Portland cement specially formulated for ready-mix concrete applications. It has a high compressive strength, high workability, and is compatible with commonly available concrete admixtures. Supplied in bulk, Holcim Premium is used mainly for concrete – for roads and commercial buildings. It is recommended for high-rise buildings, concrete mat foundations, roads and bridges, and pre-cast products.
WallRight Extra Durable Holcim WallRight is a masonry cement – ideal for plastering, hollow block laying, and finishing applications. It has increased bond strength of 200% compared to general-purpose cement and gives consistently smoother finish due to added admixture.
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Holcim Extra Durable is a high-quality, low alkali, sulfate-resistant cement ideal for massive structures such as dams, large piers, heavy retaining walls and drainage. This product is produced only in volume orders.
Holcim Extra Durable sulfate-resistant cement was used in the San Roque Multipurpose Dam, the tallest dam in Asia and one of the Philippines' largest infrastructure projects to date. With a majestic gated spillway standing 200 meters high and an embankment base 850 meters wide, the entire structure is 1,130 meters long and used over 160,000 tons of cement.
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Our standards
Manufacturing Excellence At the heart of Holcim Philippines’ solid track record as a cement leader is its dedication to manufacturing excellence. Holcim Philippines operates four plants in key areas around the Philippines. All our plants have ISO certifications: ISO 9001 for Quality Management System, ISO 14001 for Environmental Management System, ISO 18001 for Occupational Health and Safety Management System. This is a testament to our unwavering commitment to quality and productivity. Safety Holcim Philippines places the highest value on ensuring the health and safety of our employees, subcontractors, third parties, and guests. We strictly enforce global safety standards, targeting zero risk for all plant employees and the communities around our plants, as an integral part of our corporate responsibility. Proof of this commitment are the four major awards that Holcim Philippines received from the Philippine Mine Safety and Environment Association (PMSEA) for its adherence to the highest standards in mining and environmental safety. Environment Holcim Philippines strives to make a mark as the sustainability partner. Through its performance and partnerships, it makes sure it is firmly in the driver’s seat of sustainable construction, steering the industry towards a cleaner environment. Our commitment is to continuously improve our environmental performance and provide positive contributions to our business. Eco-efficiency is at the core of our business – producing more cement while using fewer resources and producing less waste and pollution. We do this by promoting the co-processing of waste in clinker production. We realize there are sustainable development benefits that could be reaped from using alternative fuels and raw materials (AFR) such as used rubber tires, used oil, and other industrial by-products in our cement manufacturing process. We aim to continuously improve our performance and increase our understanding of the challenges we face in moving towards environmental sustainability. We have a network of environmental coordinators and partners in local government units, non-government organizations, communities and plant employees that helps address key concerns such as nutrition and education, proper waste management, and reforestation.
Awards Won For two years in a row (2006-2007), Holcim Philippines has won top industry awards for its performance in quarry rehabilitation. In 2005, it received the Presidential Mining Industry Award (Platinum level) and went a step higher in 2006, winning the 2006 Titanium Award. These awards recognize outstanding levels of dedication, initiative and innovation in the pursuit of excellence in environmental management, safety, and community development. For the second consecutive year, our Lugait plant also received the Best Mining Forest Award, which seeks to recognize mining companies that excel in rehabilitation and reforestation of areas disturbed by mining activities. Holcim has also been declared a "Leader of the Industry" for three years in a row in the Dow Jones Sustainability World Index for its exceptional performance in the building materials industry.
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Our brand of customer service
At Holcim Philippines, our approach to customer service is straightforward and simple: offer a perfect service. Perfect service starts with offering a comprehensive range of high-quality cement, aggregates and concrete, combined with innovative solutions and cutting-edge cement and concrete technology. Our passion springs from our commitment to our customers that every product that comes out of our plants bears the Holcim trademark of manufacturing excellence.
Channels for Customers and Dealers
eCement Sales The facility offers the first 24-hour connection in the country where Holcim customers and dealers can place and follow-up orders, check the loading status of their trucks, and find out their account history and credit standing. The process is fast and easy: customers and dealers simply have to log on to www.holcim. com/ph for safe, speedy and secure online services through eCement Sales. ePayment This service enables dealers to make real-time online payment that is convenient, secure and hassle-free. The service is made available through bank partners Metropolitan Bank and Trust Company and Security Bank. eKiosk The facility speeds up the processes of ordering and loading Holcim products. With just a touch of the computer screen, truck drivers could access and load cement from Holcim’s key service areas. Online transactions may be done in English, Pilipino, and Visayan.
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Express Load ‘n Go The system enables dealers to speed up truck loading. This translates to more trips, better scheduling, and more productive operations for truck drivers and dealers. Text Direct Non-online customers could place their orders via SMS (short messaging system) for convenience and quick access to Holcim’s wide range of products and services. Customer Care Center Holcim’s call center operations allow customers to place orders, track deliveries, inquire or offer suggestions at the following: Toll-free Lines PLDT Digitel Email
1 800 100 HOLCIM (465246) 1 800 38 HOLCIM (465246) 870 0222 in Metro Manila
[email protected]
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Our employees
In pursuit of its mission to be the employer of choice, Holcim ensures that its workforce of over 1,400 are motivated and prepared to create value to customers and stakeholders at all times. Holcim believes that engaged employees stay with the company, are committed to perform better, and have a better chance of achieving their full potential.
Holcim has put in place programs to engage its people towards realizing the company’s mission and values. One of these is the Total Rewards System, which takes into consideration the main drivers of employee engagement and applying them to the employees’ rewards and incentive systems. The process strongly encourages employees to deliver superior performance and promotes transparency and ownership of goals and objectives. Holcim also nurtures homegrown talents and ensures that they are given proper training and development to take on expanded or management roles. The company introduced the Career Development Program (CDP), which aims to assess and recommend a process to prepare and realize the career aspirations or potentials of professional and technical employees. There is also the Supervisory Skills Development Program (SSDP), which provides employees with the skills and knowledge to prepare and develop them for supervisory or management positions. Holcim creates a conducive work environment that enables its employees to perform at their best and realize their fullest potential. The company believes its employees are its best assets and further honing their skills, knowledge and talent will serve as the main driver to Holcim's long-term success and sustainability.
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Our commitment and responsibility
Holcim’s vision is to provide foundations for tomorrow's society. This can only hold true if we are able to effectively improve the quality of life of our workforce, their families and the communities around our operations. More than this, we believe our success as a company lies in ensuring that we are able to manage our resources responsibly so that future generations can meet their needs.
Our CSR Policy Corporate Social Responsibility (CSR) for Holcim is more than a collection of projects and monetary contributions but an important and integral element of our business. It is our commitment to work as partners with all our stakeholders. We do this by closely working with community advisory panels (CAP), a broad cross-section of representative voices that directly generate feedback from the community, experts and leaders. Engaging Our Employees Our corporate responsibility extends beyond the workplace and into our workforce. Not only do we strive to be the employer of choice by attracting and retaining the best people, but we also aim to draw and develop leaders who have the mind and the heart to carry on the task of meeting the needs of the future. Our employees, especially those in our plants, are the front-liners and the face of Holcim in the community. As such, we ensure that every Holcim employee wears the brand proudly, not just on their shirts and sleeves, but with passion in their hearts. By engaging every employee in our practice of sustainable development and environmental programs in areas where we operate, we not only give back to our host communities but we also earn our license to operate.
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Our CSR Programs
'galing Mason Capacity building of builders and clients is key to ensuring the proper application of cement products and quality. In the Philippines, masonry is one of the most important trades in the construction industry yet one of the most neglected. Despite the formal training offered in technical or vocational schools run or accredited by the state-run Technical Education and Skills Development Authority (TESDA), enrollment remains still low as it takes six months to complete basic training. Majority of the masons in the country acquire their skills over the years through actual exposure in the workplace. Through the 'galing Mason program, Holcim Philippines offers a certified seven-day training course, a regional and national masonry skills competition among certified and skilled masons, and an awards program recognizing outstanding masons. In collaboration with TESDA, the Philippine Constructors Association (PCA) and the Association of Construction & Informal Workers (formerly NUBCW), Holcim Philippines is able to improve the level of knowledge and skills of untrained masons. The program enhances their skills and knowledge, provides them opportunities for better employment, as well as promotes concrete technology and the appropriate use of concrete products.
WIWAG® Business Weeks This is a five-day training concept in business management based on a computer-assisted business simulation game. It aims to enhance business and economics education among second- to fourth-year MP undergraduate students of public colleges and universities. The hands-on business training allows participants to gain significant insights in the vital areas of finance, human resources, research and development, production, and marketing. Licensed global volunteer instructors from Holcim Philippines and other partner-companies conduct the WIWAG® Business Weeks student training courses. Holcim Philippines acquired the license to run WIWAG® Business Weeks in the Philippines through its implementing arm, Education for Youth Enterprise Foundation, Inc. (EYE Foundation).
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Our CSR Programs
Stakeholder engagement Holcim Philippines has a long history of constructive engagement with local communities. One of the productive ways it addresses issues that emerge from stakeholders in areas close to its operations is through community advisory panels (CAP). With a broad cross-section of representative voices, CAPs directly generate substantive input from the community, as well as experts in specific technical fields. Since the formation of CAP, Holcim’s relationship with communities has blossomed. Holcim’s Lugait, Misamis Oriental plant has opened its doors to local officials, non-government organizations, students and community residents. The shift in community relations for Holcim Philippines has not only made a positive impact on the community, but also on its employees as they now feel and understand that they are part of a bigger community. One example of a project that was planned and implemented via the CAP is the Women’s Livelihood Program which trains women in sewing and production of various handicrafts. The program helps augment family income and provide for family needs of women living in communities surrounding Holcim plants. Another unique community project that Holcim supports is the sea urchin grow-out program. The the company has partnered with a local leader who acts as program head, and the University of the Philippines Fishery Research Institute serves as technical consultant. Holcim grants enabled its partners to reintroduce sea urchins in the region through a concerted hatchery (called “sea ranching”) program. A capacity-building workshop was conducted to enhance technical skills and entrepreneurial ability among the fisherfolk in the coastal municipality of Baloan, La Union. Holcim Philippines is also able to provide livelihood opportunities to the community and promote environmental concern through the plant’s Butterfly Farm, established in September 2007. The Lugait plant has sponsored workshops on butterfly production and marketing for employees, students and residents of Misamis Oriental. Through the workshops, participants learned how to produce and sell butterfly products and earned extra income for their families. Engagement with different stakeholder groups has led to increased awareness about environmental responsibility and the overall role Holcim and its employees play in the community.
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Engagement with different stakeholder groups has led to increased awareness about environmental responsibility and the overall role Holcim and its employees play in the community. Holcim About us
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Our locations
Head Office Holcim Philippines, Inc. Levels 2-4 PHINMA Plaza 39 Plaza Drive, Rockwell Center Makati City 1211 Philippines Phone +63 2 8981980 Fax +63 2 870 0300 http://www.holcim.com/ph
Customer Care Center Toll-free nos.: PLDT 1800 100 465246 Digitel 1800 38 465246 Plant Sites La Union Quirino, Bacnotan, La Union (072) 888 4252 Bulacan Matictic, Norzagaray, Bulacan (02) 732 2230 Lugait Lugait, Misamis Oriental (063) 225 8000 Davao Barrio Ilang, Davao City (082) 238 0248
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Sales Offices Luzon Ilocos Norte/ Ilocos Sur Bantay, Ilocos Sur (077) 722 8117 (077) 722 3872 La Union Holcim Plant Bacnotan, La Union (072) 242 5692 Pangasinan Bgy. Nancayasan Urdaneta City (075) 568 6953 (075) 568 6955 CAR (Cordillera Autonomous Region) Irisan, Baguio City (074) 443 3963 Cagayan Buntun Highway, Tuguegarao City (078) 844 2429 (078) 846 2940 Nueva Ecija Unit 3, Padiernos Bldg. Brgy. H. Concepcion St. National Highway, Cabanatuan City (044) 464 1357 (044) 600 1810
Pampanga LSC Bldg. Unit I – A & B Lazatin Blvd. Dolores Homesite Ext. II City of San Fernando City (045) 961 3697 (045) 963 7828 Bulacan Holcim Plant Bo. Matictic, Norzagaray, Bulacan (02) 732 2230 Visayas Iloilo Terminal Lapuz Norte, Lapaz, Iloilo City (033) 337 5120 (033) 337 3127 Mindanao Davao Holcim Plant Barrio Ilang, Davao City (082) 238 0248 South Cotabato Makar Wharf, General Santos City (083) 380 3551 Lugait Holcim Plant Lugait, Misamis Oriental (063) 225 8000
Nueva Vizcaya/ Isabela National Highway, Purok Nieto Brgy. Batal, Santiago City (078) 682 8257 Fax (078) 682 2476
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Holcim (Philippines) Inc. Level 3 PHINMA Plaza 39 Plaza Drive Rockwell Center Makati City 1211 Philippines Phone +63 2 898 1980 Fax +63 2 870 0300 http://www.holcim.com/ph
