Consumer behavior towards ready to eat food or their purchase behavior on it. Moreover, their perception to newly open restaurants and how those restaurants and their food items influenced our pur...
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Customer satisfaction on Patanjali Beauty Products
Annexure
Questionnaire on Need of Fast Food Restaurants in Non-Metro Cities of India Name…………………………………………………………………………………………………... Mobile No :…………………………………………………………………………………………….
Gender? a. Male Age? a.<15
b.<25
1. What What is is your your pro profe fess ssio ion? n? a. Working b. Student
c. Business
b.
Female
c.
>25
d. Home maker
2. Inco Income me (ann (annua uall lly) y)?? a.1-1.5lakhs 3.
b. 1.5-3lakhs
You like fast food (5)Strongly Agree
(4)Somewhat Agree
4.
Do you visit fast food Outlets? a. Yes b. No c. Sometimes
5.
How often you visit Fast Food Outlets? a. Weekly
6.
(3)Neutral
b. Monthly
(2)SomewhatDisagreet
b. Afternoon c. Evening
7. You like like to visi visitt food food join jointt with? with? a. Family b. Friends
d. Late night
c. Alone
What part of your income (monthly) you spend in Fast Food Outlets? a.<10% b.10 %to 15% c. >15%
9. Favo Favori rite te cuis cuisin ine? e? a. Western junk food b. Chinese noodles
c. South Indian
(1)Strongly Disagree
c. Occasionally
Your suitable timing for visiting fast food Outlet? a. Morning
8.
c. >3lakhs
d. others
10. Your preference for the fast food Outlet is due to? A) Convenience b. pricing c. taste d. Variety
e. Quality
11. Which is the most effective promotional activity for Outlets according to you? a. Discount b. Home delivery c. Other
12.Are you satisfied with the ambience of your preferred fast food Outlet? a. Yes
b. No
c.
To some extent
13. How much are you willing to pay for a quality fast food meal? Rs 50 Rs 100 Rs 200 Rs 500 and above 14.Do you prefer Outlets which have the service of take-away or sit down? -Take away Outlets -Sit down Outlets -Both 15. Do you prefer self service Outlets (e.g.buffets) or waiter/waitress service Outlets? -Self service -Waiter/waitress service -Both
16. How important is the price of the food at casual Outlets to you? Extremely Important
Somewhat Important
Neutral
Somewhat Unimportant
Not Important
17. What meal are you most likely to eat at a casual fast food Outlet? (please number, where 1 is most preferred) -Breakfast -Lunch -Dinner -No meals, only drinks
18. How often do you visit a casual Outlet each month? - 0-1 times -2-4 times -5-9 times -10+ times
19. Do you frequently visit or are loyal to one fast food outlet over another and why? -Yes,....... -No........
Your opinion is extremely important in evaluating our business. Thank you for taking a moment to answer the following questions.
1. Please give us your opinion related to the following aspects of the FOOD QUALITY Extremely Important Somewhat Important
Somewhat Unimportant
Neutral
Not Important
The food served must be hot and fresh The menu has a good variety of items The quality of food have to be excellent The food should be tasty and flavorful
2. Please give us your opinion related to the following aspects of the RESTAURANT SERVICE Extremely Important Somewhat Important
Somewhat unimportant
Not Important
Somewhat Agree
Strongly Agree
Neutral
food order needs to be correct and complete Employees should be patient when taking my order I should be served promptly Availability of sauces, utensils, napkins, etc. at the resturant The menu board must be readable. The drive-thru sound system needs to be there Employees should speak clearly Employees should be friendly and courteous The service is excellent Value for price paid(Value for Money. Quality of food Quality of beverage
3. Please give us your opinion related to the following aspects of the PRODUCT PRICES Strongly Disagree The food is a good value for the amount paid Prices are competitive
