HC302018 : lowerTag-unsupported * Type Accidental * Context * Action None * Reason Wrong version in lower tray Cure Replace filmpack HC302023 : backside.jam.lower * Type Accidental * Context * Action None * Reason backside jam while printing from lower tray Cure Insert filmpack correctly HC302024 : used.film.upper * Type Failure * Context 302024 * Action None * Reason counter of new filmpack in upper tray was already low. I t was used in another printer Cure Replace filmpack when filmcount runs out HC302025 : used.film.lower * Type Failure * Context 302025 * Action None * Reason counter of new filmpack in lower tray was already low. I t was used in another printer Cure Replace filmpack when filmcount runs out
HC305001 : thmodule.thpos.fail * Type Accidental * Context * Action None * Reason Internal jam Cure Resolve jam HC305002 : thmodule.thermalheadheater * Type Failure * Context 305002 * Action SeeManual * Reason1 Connector P3 on PSU not connected Cure1 Connect P3 on PSU * Reason2 Connectors P2 and P3 on OSB not connected Cure2 Connect connectors P2 and P3 * Reason3 Connectors P6 on OSB not connected Cure3 Connect connector P6 * Reason4 Connector XS6 on heater not connected Cure4 Connect connector XS6 * Reason5 Sensor S12 defect Cure5 Replace MOD04 * Reason6 PSU defect Cure6 Replace Part MOD09 * Reason7 TH defect Cure7 Replace Part MOD05 HC305003 : thmodule.elabel.present * Type Failure * Context 305003 * Action None * Reason1 TH Elabel not connected Cure1 Connect TH elabel * Reason2 Elabel defect Cure2 Replace Part MOD05 HC305004 : thmodule.elabel.config * Type Failure * Context 305004 * Action None * Reason Elabel defect Cure Replace Part MOD05 HC305005 : thmodule.device.current * Type Defect * Context 305005 * Action SeeManual * Reason1 Connector P3 on PSU not connected Cure1 Connect P3 on PSU * Reason2 Connectors P2 and P3 on OSB not connected Cure2 Connect connectors P2 and P3 * Reason3 Connectors P3 on TH not connected Cure3 Connect connector P3 on TH
* * * onnected
Reason4 Cure4 Reason5 Cure5 Reason6
Connector P2 on TH not connected Connect connector P2 on TH Connector P1 on TH not connected Connect connector P1 on TH Connector P14 on MOD08 baseboard (Devil or Devius) not c
Cure6
Connect connector P14 on MOD08 baseboard (Devil or Deviu
Reason7 Cure7 Part Reason8 Cure8 Part Reason9 Cure9 Part
HC305008 : thmodule.osb.connected * Type Defect * Context 305008 * Action SeeManual * Reason1 P1 on OSB not connected Cure1 Connect P1 on OSB * Reason2 P1 on MOD08 baseboard (Devil or Devius) not connected Cure2 Connect P1 on MOD08 baseboard (Devil or Devius) * Reason3 OSB defect Cure3 Replace Part OSB HC305009 : thmodule.thermalheadheating * Type Failure * Context 305009 * Action SeeManual * Reason TH module heater defect Cure Replace Part MOD05 HC305010 : thmodule.voltage.low * Type Failure * Context 305010 * Action SeeManual * Reason1 Serial connection to powersupply fails Cure1 power down the printer, and power up again * Reason2 Calibration files corrupted Cure2 Reset the calibration data for the film calibration of t he upper and lower tray, followed by a film calibration for both trays. * Reason3 PSU module defect Cure3 Replace Part MOD09 * Reason4 TH module defect Cure4 Replace Part MOD05 HC305011 : thmodule.thinstall * Type Defect * Context 05 * Action Replace * Reason TH data is not loaded properly Cure Replace Part MOD05 HC305012 : thmodule.resolution * Type Defect * Context 305012 * Action SeeManual * Reason TH has the wrong resolution for this printer OR this sof tware is installed on the wrong printer
Cure Part
Replace MOD05
HC305021 : thmodule.device.thermistors * Type Defect * Context 05 * Action Replace * Reason1 Connector P3 on PSU not connected Cure1 Connect P3 on PSU * Reason2 Connectors P2 on TH not connected Cure2 Connect connector P2 * Reason3 Connector P1 on TH not connected Cure3 Connect connector P1 on TH * Reason4 Connector P14 on MOD08 baseboard (Devil or Devius) not c onnected Cure4 Connect connector P14 on MOD08 baseboard (Devil or Deviu s) * Reason5 TH defect Cure5 Replace Part MOD05
MODULE : outputmodule Elabel : Yes HC306000 : outputmodule.connected * Type Defect * Context 306000 * Action SeeManual * Reason1 XS2 not connected Cure1 Connect XS2 * Reason2 XS3 not connected Cure2 Connect XS3 HC306001 : outputmodule.cdm.init * Type Failure * Context 306001 * Action None * Reason Output module defect Cure Replace Part MOD06 HC306002 : outputmodule.intensity.scan * Type Accidental * Context * Action None * Reason Internal film jam Cure Remove film jam HC306003 : outputmodule.outputsensor.hi * Type Accidental * Context * Action None * Reason Output film jam Cure Remove film jam HC306004 : outputmodule.printingFail * Type Accidental * Context * Action None
* *
Reason1 Cure1 Reason2 Cure2
Internal film jam Remove film jam S18 or S19 is sticking replace this upper or lower tray
HC306005 : outputmodule.film.scan * Type Accidental * Context * Action None * Reason Internal film jam Cure Remove jam HC306006 : outputmodule.outputSensor.lo * Type Accidental * Context * Action None * Reason Internal film jam Cure Remove film jam HC306007 : outputmodule.outputorscan.fail * Type Accidental * Context * Action None * Reason Internal film jam Cure Remove film jam HC306008 : outputmodule.outputhome.fail * Type Accidental * Context * Action None * Reason Internal film jam Cure Remove film jam HC306009 : outputmodule.cdmhome.fail * Type Accidental * Context * Action None * Reason Internal film jam Cure Remove film jam HC306010 : outputmodule.elabel.present * Type Failure * Context 306010 * Action None * Reason1 Output elabel not connected Cure1 Connect output elabel * Reason2 Output elabel defect Cure2 Replace Part MOD06 HC306011 : outputmodule.elabel.config * Type Failure * Context 306011 * Action None * Reason Output elabel defect Cure Replace Part MOD06 HC306012 : outputmodule.cdm.home * Type Accidental
MODULE : drumdrivemodule Elabel : No HC307001 : drumdrivemodule.m1.connection * Type Defect * Context 307001 * Action SeeManual * Reason1 M1 not connected Cure1 Connect M1 * Reason2 Ambient temperature too low when switching on the printe r Cure2
Ensure that ambient temperature is within specifications
HC308017 : duplicate.ipaddress * Type Failure * Context 308017 * Action None * Reason IP adress already in use
Cure
Change IP adress
HC308018 : disk.space * Type Failure * Context 308018 * Action None * Reason Harddisk full Cure Call service HC308019 : devilmodule.sn.mismatch * Type Defect * Context 308019 * Action SeeManual * Reason SN mismatch Cure Call service HC308020 : devilmodule.power.sensor * Type Defect * Context 308020 * Action SeeManual * Reason1 MOD08 baseboard (Devil or Devius) module defect Cure1 Replace Part MOD08 * Reason2 PSU module defect Cure2 Replace Part MOD09 HC308021 : devilmodule.p42.connected * Type Defect * Context 308021 * Action SeeManual * Reason1 Connector P42 not connected Cure1 Connect P42 * Reason2 MOD08 baseboard (Devil or Devius) module defect Cure2 Replace Part MOD08 HC312000 : tyndall.temperature * Type Defect * Context 312000 * Action SeeManual * Reason1 Ambient temperature too high what could be caused by con tinuous printing in an already warm environment or the environment temperature i s just too high Cure1 If caused by continuous printing , this can be cured by waiting until temperature comes down ; otherwise it has to be made sure that the environment temperature comes down * Reason2 Cooling of MOD12 cpu board (Themis or Tyndall) not effic ient because of blocked airflow Cure2 Make sure that enough airflow is available for the MOD12 cpu board (Themis or Tyndall) by insuring that air inlets and outlets are compl etely free * Reason3 Defect CPU on MOD12 Cure3 Replace Part MOD12 HC308024 : devilmodule.serialadc * Type Defect * Context 08 * Action Replace
*
Reason Cure Part
MOD08 baseboard (Devil or Devius) module defect Replace MOD08
HC308025 : devilmodule.bitgenerator * Type Defect * Context 08 * Action Replace * Reason MOD08 baseboard (Devil or Devius) module defect Cure Replace Part MOD08 HC308026 : devilmodule.m16 * Type Defect * Context 08 * Action Replace * Reason MOD08 baseboard (Devil or Devius) module defect Cure Replace Part MOD08 HC308027 : devilmodule.fpga * Type Defect * Context 08 * Action Replace * Reason MOD08 baseboard (Devil or Devius) module defect Cure Replace Part MOD08 HC308028 : devilmodule.m2.driver * Type Defect * Context 08 * Action Replace * Reason MOD08 baseboard (Devil or Devius) module defect Cure Replace Part MOD08 HC308029 : devilmodule.m3.driver * Type Defect * Context 08 * Action Replace * Reason MOD08 baseboard (Devil or Devius) module defect Cure Replace Part MOD08 HC308030 : devilmodule.m4.driver * Type Defect * Context 08 * Action Replace * Reason MOD08 baseboard (Devil or Devius) module defect Cure Replace Part MOD08 HC308031 : devilmodule.m5.driver * Type Defect * Context 08 * Action Replace * Reason MOD08 baseboard (Devil or Devius) module defect Cure Replace Part MOD08
HC308032 : devilmodule.f1.driver * Type Defect * Context 08 * Action Replace * Reason MOD08 baseboard (Devil or Devius) module defect Cure Replace Part MOD08 HC308033 : devilmodule.f2.driver * Type Defect * Context 08 * Action Replace * Reason MOD08 baseboard (Devil or Devius) module defect Cure Replace Part MOD08 HC308034 : diagnose.completion * Type Failure * Context 308034 * Action None * Reason Diagnose not complete Cure Reboot printer with closed trays and covers HC308035 : devilmodule.m6.driver * Type Defect * Context 08 * Action Replace * Reason MOD08 baseboard (Devil or Devius) module defect Cure Replace Part MOD08 HC308036 : devilmodule.m7.driver * Type Defect * Context 08 * Action Replace * Reason MOD08 baseboard (Devil or Devius) module defect Cure Replace Part MOD08 HC308037 : devilmodule.m8.driver * Type Defect * Context 08 * Action Replace * Reason MOD08 baseboard (Devil or Devius) module defect Cure Replace Part MOD08 HC308038 : devilmodule.m9.driver * Type Defect * Context 08 * Action Replace * Reason MOD08 baseboard (Devil or Devius) module defect Cure Replace Part MOD08 HC308039 : devilmodule.v1.driver * Type Defect * Context 08 * Action Replace * Reason MOD08 baseboard (Devil or Devius) module defect
Cure Part
Replace MOD08
HC308040 : devilmodule.v2.driver * Type Defect * Context 08 * Action Replace * Reason MOD08 baseboard (Devil or Devius) module defect Cure Replace Part MOD08 HC312020 : devilmodule.tyndall.cpuboard * Type Defect * Context 12 * Action Replace * Reason MOD12 cpu board (Themis or Tyndall) defect Cure Replace Part MOD12 HC312021 : devilmodule.tyndall.serial * Type Defect * Context 12 * Action Replace * Reason MOD12 cpu board (Themis or Tyndall) defect Cure Replace Part MOD12 HC312022 : devilmodule.tyndall.ethernet * Type Defect * Context 12 * Action Replace * Reason MOD12 cpu board (Themis or Tyndall) defect Cure Replace Part MOD12 HC312023 : devilmodule.tyndall.portex * Type Defect * Context 12 * Action Replace * Reason Software problem Cure Reinstall software HC312024 : devilmodule.tyndall.pci * Type Defect * Context 12 * Action Replace * Reason MOD12 cpu board (Themis or Tyndall) defect Cure Replace Part MOD12 HC318020 : devilmodule.tyndall.ram * Type Defect * Context 18 * Action Replace * Reason1 RAM defect Cure1 Replace Part MOD18 * Reason2 MOD12 cpu board (Themis or Tyndall) defect Cure2 Replace Part MOD12
HC312025 : devilmodule.tyndall.clock * Type Defect * Context 12 * Action Replace * Reason MOD12 cpu board (Themis or Tyndall) defect Cure Replace Part MOD12
MODULE : powersupplymodule Elabel : Yes HC309000 : powersupplymodule.temperature * Type Defect * Context 309000 * Action SeeManual * Reason1 PSU too hot Cure1 Switch off printer and let it cool down * Reason2 PSU module defect Cure2 Replace Part MOD09 HC309001 : powersupplymodule.elabel.present * Type Failure * Context 309001 * Action None * Reason1 PSU Elabel not connected Cure1 Connect PSU elabel * Reason2 PSU module Elabel defect Cure2 Replace Part MOD09 HC309002 : powersupplymodule.elabel.config * Type Failure * Context 309002 * Action None * Reason PSU module Elabel defect Cure Replace Part MOD09 HC309003 : powersupplymodule.powerth.current * Type Defect * Context 309003 * Action SeeManual * Reason1 TH power cables short circuited Cure1 Check TH power cables * Reason2 TH module defect Cure2 Replace Part MOD05 * Reason3 PSU module defect Cure3 Replace Part MOD09 HC309004 : powersupplymodule.powermotor.current * Type Defect * Context 309004 * Action SeeManual * Reason1 Actuators power cables short circuited Cure1 Check actuators power cables
*
Reason2 PSU module defect Cure2 Replace Part MOD09
HC309005 : powersupplymodule.temperature.warning * Type Failure * Context 309005 * Action None * Reason PSU temperature high Cure Cool down the PSU HC309020 : powersupplymodule.powerth * Type Defect * Context 09 * Action Replace * Reason PSU module defect Cure Replace Part MOD09 HC309022 : powersupplymodule.powermotor * Type Defect * Context 09 * Action Replace * Reason1 Actuators power cables short circuited Cure1 Check actuators power cables * Reason2 PSU module defect Cure2 Replace Part MOD09 HC309024 : powersupplymodule.powerlogic * Type Defect * Context 09 * Action Replace * Reason PSU module defect Cure Replace Part MOD09 HC309025 : powersupplymodule.power3v3 * Type Defect * Context 09 * Action Replace * Reason PSU module defect Cure Replace Part MOD09 HC309026 : powersupplymodule.power12v * Type Defect * Context 09 * Action Replace * Reason PSU module defect Cure Replace Part MOD09 HC309027 : powersupplymodule.powern12v * Type Defect * Context 09 * Action Replace * Reason PSU module defect Cure Replace Part MOD09
HC311005 : inputsensormodule.sensors * Type Failure * Context 311005 * Action None * Reason one of the inputsensors is not functioning Cure Remove jam HC311020 : inputsensormodule.working * Type Defect * Context 11 * Action Replace * Reason S4 bracket module is defective Cure Power off printer and replace Part MOD10
MODULE : camdrivemodule Elabel : No HC313000 : camdrivemodule.home * Type Accidental * Context * Action None * Reason Internal jam Cure Remove internal jam HC313001 : camdrivemodule.m2.connection * Type Defect * Context 313001 * Action SeeManual * Reason1 Motor M2 not connected Cure1 Connect motor M2 * Reason2 Cam shaft module defect Cure2 Replace Part MOD13 HC313002 : camdrivemodule.s7 * Type Defect * Context 313002 * Action SeeManual * Reason1 Sensor S7 not connected Cure1 Connect sensor S7 * Reason2 Cam shaft module defect Cure2 Replace Part MOD13 HC313020 : camdrivemodule.working * Type Defect * Context 13 * Action Replace * Reason Cam shaft module defect Cure Replace