SERVICE MANUAL
Large Format Color Inkjet Printer
SC-P800 series
SE Group Confidential (Related Staff Only)
Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being informed of them.
The contents of this manual are subject to change without notice.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
Notice: Other product names used herein are for identification purpose only and may be trademarks trademarks or registered registered trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2015 SEIKO EPSON CORPORATION.
Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being informed of them.
The contents of this manual are subject to change without notice.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
Notice: Other product names used herein are for identification purpose only and may be trademarks trademarks or registered registered trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2015 SEIKO EPSON CORPORATION.
PRECAUTIONS Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) Damage to equipment. DANGER
Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in p erforming procedures preceded by DANGER Headings. Headings.
WARNING
Signals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should alw ays be observed when performing repair/maintenance procedures.
DANGER 1. ALWAYS DISCONNE DISCONNECT CT THE PRODUCT PRODUCT FROM THE THE POWER SOURCE SOURCE AND PERIPHERAL PERIPHERAL DEVICES DEVICES PERFORMIN PERFORMING G ANY MAINTENANCE MAINTENANCE OR REPAIR PROCEDURES. 2. NO WORK SHOULD SHOULD BE PERFORMED PERFORMED ON THE UNIT UNIT BY PERSONS UNFAMILI UNFAMILIAR AR WITH BASIC BASIC SAFETY SAFETY MEASURES MEASURES AS DICTATED DICTATED FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK. 3. WHEN PERFORMIN PERFORMING G TESTING AS DICTATE DICTATED D WITHIN THIS THIS MANUAL, DO DO NOT CONNECT CONNECT THE UNIT TO A POWER POWER SOURCE UNTIL UNTIL INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS. 4. WHEN DISASSEMBL DISASSEMBLING ING OR ASSEMBLIN ASSEMBLING G A PRODUCT, MAKE MAKE SURE TO WEAR WEAR GLOVES TO AVOID AVOID INJURY INJURY FROM METAL PARTS PARTS WITH SHARP EDGES.
WARNING 1. REPAIRS REPAIRS ON EPSON PRODUC PRODUCT T SHOULD BE BE PERFORMED PERFORMED ONLY BY BY AN EPSON CERTIF CERTIFIED IED REPAIR REPAIR TECHNICI TECHNICIAN. AN. 2. MAKE CER CERTAIN TAIN THAT THE THE SOURCE VOLTAGES VOLTAGES IS IS THE SAME AS THE RATED RATED VOLTAGE, VOLTAGE, LISTED LISTED ON THE SERIAL SERIAL NUMBER/RATI NUMBER/RATING NG PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE. 3. ALWAYS VERIFY VERIFY THAT THE THE EPSON PRODUCT PRODUCT HAS BEEN BEEN DISCONNECTE DISCONNECTED D FROM THE POWER POWER SOURCE BEFORE BEFORE REMOVING REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS. 4. IN ORDER TO PROTECT PROTECT SENSITIVE SENSITIVE MICROPROCE MICROPROCESSORS SSORS AND CIRCUITRY, CIRCUITRY, USE USE STATIC DISCHARGE DISCHARGE EQUIPMENT EQUIPMENT,, SUCH AS ANTI-STATIC ANTI-STATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS. 5. REPLAC REPLACE E MALFUNCTIONI MALFUNCTIONING NG COMPONENTS COMPONENTS ONLY WITH WITH THOSE COMPONENTS COMPONENTS BY BY THE MANUFACTURE; MANUFACTURE; INTRODU INTRODUCTION CTION OF SECONDSECONDSOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY. 6. WHEN AIR DUSTER DUSTER IS USED ON THE THE REPAIR AND AND THE MAINTENANCE MAINTENANCE WORK, WORK, THE USE OF THE THE AIR DUSTER DUSTER PRODUCTS PRODUCTS CONTAINING CONTAINING THE INFLAMMABLE GAS IS PROHIBITED. 7. MAKE SURE AN ANTIVIR ANTIVIRUS US SOFTWARE SOFTWARE IS INSTALLED INSTALLED ON THE COMPUTER COMPUTER USED FOR FOR SERVICE SERVICE SUPPORT. SUPPORT. BE SURE TO HAVE THE THE LATEST VIRUS DEFINITION FILE FILE FOR THE SOFTWARE.
About This Manual About This Manual: This manual is made for the sole purpose of providing necessary information i n order that a serviceperson qualified by Epson performs his / her appropriate repair / maintenance for the applicable Epson’s products. You shall not use this manual out of this purpose. This manual is Epson’s confidential inf ormation. When you use this manual, you shall hold it in strict confidence and shall not disclose to any third party without prior consent of Epson. The instructions and procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration Configuration This manual consists of six chapters and Appendix. CHAPTER 1.PRODUCT DESCRIPTIONS Provides a general overview and specifications of the product. CHAPTER 2.TROUBLESHOOTING Describes the step-by-step procedures for the troubleshooting. CHAPTER 3.DISASSEMBLY / ASSEMBLY Describes the step-by-step procedures for disassembling and assembling the product. CHAPTER 4.ADJUSTMENT Provides Epson-approved methods for adjustment. CHAPTER 5.MAINTENANCE Provides preventive maintenance procedures and the lists of Epson-approved lubricants and adhesives required for servicing the product. CHAPTER 6.APPENDIX Provides the following additional information for reference: • Con Connec nectors tors • Panel Menu Maps • AS ASP P List List • Explod Exploded ed Diagrams Diagrams
Symbols Used in this Manual Manual Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages. Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the pr oduct’s quality.
Indicates an operating or maintenance procedure, practice, or condition that, if not strictly obs erved, could result in damage to, or destruction of, equipment.
May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a tas k efficiently. It may also provide additional information that is related to a specific s ubject, or comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.
Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components in question may be adversely affected.
Lubrication
Indicates that lubrication is needed for the parts after disassembly, when doing a maintenance or replacing a part with a new one.
Revision Status Revision
Date of Issue
A
March 27, 2015
Description
First release • Chapter 4
B
May 2,2015
Added of Figure Figure 4-3,4 to page 211. Changed Chan ged of text to page page 211. Replacement of Figure 4-5,6,7,8 to page 212.
CHAPTER
1 PRODUCT DESCRIPTION
SC-P800 series
Revision B
1.1 Product Description SC-P800 series are large size color inkjet printers that support up to A2 (17”) sized cutsheet paper.
F-Mach (180N x 8-column) print head
Maximum print resolution (dpi): 2880 x 1440
Superior color and monochrome reproducibility with eight colors UltrachromeK3 ink system, consisting of 4 basic colors (YMCK) with 2 complementary colors and 2 complementary blacks
Automatic switching between black ink modes; Photo black and Matte black. Requires no user intervention, and ink used during the conversion is remarkably reduced.
Two manual paper feeders are provided in addition to the ASF (Auto Sheet Feeder)
Front manual feeder: Supports thick paper having a thickness of up to 1.5 mm.
Roll paper:
Feeds paper using the roll paper unit (option).
High speed network and communication supported
100BASE-TX/10BASE-T Network Interface
USB2.0 High Speed Interface
Wireless LAN 802.11b/g/n Network Interface
Borderless printing supported
Equipped with a control panel having a 2.7-inch color touch panel, offering excellent visibility and operability
Figure 1-1. External View
SC-P800 series
Revision B
1.2 Basic Specifications
Table 1-1. Basic Specifications Item
1.2.1 Basic Specifications Table 1-1. Basic Specifications Item
Specifications
Maximum paper width
17 inch (43 cm)
Printing method
On-demand ink jet method
Printing direction
Two-way shortest distance printing with logical seeking
Print Head
Type
Type
UltrachromeK3 ink system (9 independent ink cartridges)*
Color of inks
Matte Black*, Photo Black*, Light Black, Light Light Black, Cyan, Vivid Magenta, Yellow, Light Cyan, Vivid Light Magenta (Refer to table1-2 for the alignment sequence of the cartridges)
Maximum print resolution
2880 dpi
× 1440 dpi
Borderless printing Printing function
Automatic bottom processing L/4 x 6 Photo high-speed printing
Interface
Temperature
Main body operation environment
20% to 80% (Non condensing)
When storing
5% to 85% (Non condensing) Until any one of the following conditions is met.
Operating life of the printer
12,000 pages (A2 plain paper fine mode) 1,600,000 paths (carriage movement) 5 years
F-Mach
Number of nozzles 180 Nozzles per color (180 Nozzles x 8 colors)*
Ink
Humidity
Specifications
Ethernet 100BASE-TX/10BASE-T High-Speed USB IEEE802.11b/g/n
Main body operation environment
10 °C to 35 °C
When storing
-20 °C to 40 °C (within 120 hours under 60 °C, and within 1 month under 40 °C)
Note "* ":
The all 9 ink cartridges can be installed simultaneously. The printer automatically switches between Photo and Matte black depending on the driver s election while utilizing the same physical ink channel.
Table 1-2. Cartridge Alignment Sequence Row 1
Matte Black (PK)
Row 2
Photo Black (MK)
Switched by an Ink Selector
Row 3
Row 4
Light Black (LK)
Light Light Black (LLK)
Row 5
Cyan (C)
Row 6
Vivid Magenta (VM)
Row 7
Row 8
Row 9
Light Cyan (Lc)
Vivid Light Magenta (VLM)
Yellow (Y)
SC-P800 series
Revision B
1.2.2 Electric Specifications
1.2.3 Ink Specifications
Table 1-3. Electric Specifications Item
Rated voltage Input voltage range
220/240V Model
Form
120 VAC
220 to 240 VAC
Pigment ink colors
108 to 132 VAC
Note "* ":
198 to 264 VAC 50 to 60Hz
Input frequency range
Power consumption
Item
Specification 100/120V Model
Rated frequency
Rated current
Table 1-4. Ink Specifications
49.5 to 60.5Hz 0.6 A
0.3 A
Operating*
Approx. 21 W
Approx. 21 W
Ready mode
Approx. 5.8 W
Approx. 5.8 W
Sleep mode
Approx. 1.8 W
Approx. 1.8 W
Power OFF
Approx. 0.3 W
Approx. 0.5 W
Pattern: ISO Bike, Media: plain paper, Mode:Default(720x360), Media size: A2, Printing size: 414 x 517.5mm
Specification
Exclusive ink cartridge
Black system: Matte Black, Photo Black, Light Black, Light Light Black Color system: Cyan, Vivid Magenta, Yellow, Light Cyan, Vivid Light Magenta
Cartridge life
See the date printed on the package (at normal temperature)
Guaranteed life after installation
6 month (after mounted in the printer)
Storage
Dimensions
Uninstalled (packed): -20 to 40 °C (within 1 month under 40 °C) Installed: -20 to 40 °C (within 1 month under 40 °C) Transporting (packed): -20 to 60 °C (within 1 month under 40 °C, and within 72 hours under 60 °C)
700ml: W30 x L93 x H70 mm
