Electrolux Fresh Food Ice Maker Diagnostic Chart: Finger Evaporator Ice Maker

Fresh Food Ice Maker Diagnostic Chart: Finger Evaporator Ice Maker Before you begin, please verify the following: 1. Doors are closing and sealing properly Make sure there are no gaps in door seal at the top, sides, and bottom of the door. Verify the distance between the freezer door and cabinet is consistent from top to bottom. • Verify Freezer door gasket is not contacting Fresh Food door hinges • Verify Freezer gasket is uniformly spaced between the cabinet and door. 2. Freezer and Fresh Food lights turn off when doors are closed 3. Fans operate properly (Freezer evaporator and condenser) Freezer evaporator fan will turn off when freezer door is opened 4. No defrost or sealed system issues in the Freezer 

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A failure in any of the the conditions conditions above may result in the unit unit entering entering Freezer Freezer Recovery Recovery Mode. Freezer Recovery Mode is activated whenever the temperature in the FREEZER rises 7-12° above the set temperature (see table below). Recovery mode will exit once the FREEZER temperature is within 6-10° from the set temperature (see table below). While in Recovery Mode, the Fresh Food Ice Maker will be turned off. Verify that the doors are closing and sealing properly, lights are shutting off, and there is not a defrost or sealed system issue in the FREEZER. If all are correct, possibly a door was left open or the EEV is not closing properly (Refer to Troubleshooting Procedures for Test 49C and 62C). Refer to RF1009 RF1009 for for additional information regarding Recovery Mode. Recovery Mode State

Electrolux

Frigidaire

Unit should NOT be in Recovery Mode

Above FREEZER set temperature 12° or Less

Above FREEZER set temperature 6° or Less

Unit may be in Recovery Mode

Above FREEZER set temperature 13° - 15°

Above FREEZER set temperature 7° - 11°

Unit should be in Recovery Mode

Above FREEZER set temperature 16° or Higher

Above FREEZER set temperature 12° or Higher

Fresh Food Ice Maker Diagnostic Mode: To enter Ice Maker Diagnostics, press and hold both keys (Frigidaire models: Press and hold both up arrows). Use Refrigerator + and - (Frigidaire: up and ) keys to toggle through test numbers, Power On/ Off key key to turn the tests On and Off. All results will be shown in the Freezer display. Note:To :To enter Ice Maker Diagnostic on LCD models ( Off . Use the buttons under the display that correspond to the numbers.

), press and hold Options and Power On/

options

and

in the display to toggle through test

To properly diagnose the Ice Maker, please make sure to run ALL diagnostic tests. 1

Fresh Food Ice Maker Diagnostic Chart: Finger Evaporator Ice Maker Test Number

Description

Operation

Mold Heater Failure*

1 = Good ER = Error

Harvest Heater Failure*

1 = Good ER = Error

Bail Arm Switch Failure*

1 = Good ER = Error

Harvest Motor Stuck in the FILL Position* FILL Position*

1 = Good ER = Error

Harvest Motor Stuck in the FREEZE Position* FREEZE Position*

1 = Good ER = Error

Harvest Motor Stuck in the INTERMEDIATE Position*

1 = Good ER = Error

Both Position Switches are Activated*

1 = Good ER = Error

FREEZE switch FREEZE switch Shorted/Frozen*

1 = Good ER = Error

Freezer Recovery Mode

1 = Good Fr = Freezer Recovery (Only if unit has been in Recovery for 24 hrs or more)

Electronic Expansion Valve (EEV) Manual On/Off

Press and Release the Power On/Off key key to activate/deactivate On = Open Off = Closed

Communication Link Status (Ice Maker Board to Main Control Board)

1 = Good ER = Error

TH1 Status (Mold Thermistor)

1 = Good OP = Error SH = Short

TH3 Status (EEV Thermistor on Suction Line)

1 = Good OP = Error SH = Short

Mold Heater Test

Press and Release the Power On/Off key key to activate. FREEZER display FREEZER display will alternate between current Mold temperature and ON or OFF. (Mold must reach 34°F to release from Evap. Fingers)

Finger Evaporator Heater Test

Press and Release the Power On/Off key key to activate

Water Fill Test

Press and Release the Power On/Off key to activate. Mold will rotate to the Freeze (left) Freeze (left) position, and will ll on the right. Fill time is 4 seconds; should dispense 3-4oz

*Note: Tests 40C through 47C will only be on some Electrolux models.

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Fresh Food Ice Maker Diagnostic Chart: Finger Evaporator Ice Maker Test Number

Description

Operation

Evaporator Fan Test


Ice Level Switch Test

Lift Ice Maker Bail Arm to deactivate switch; alarm will sound and Freezer displays ON. When Ice Maker Bail Arm is in down position, no alarm, and FREEZER displays FREEZER displays OFF.

FILL Limit FILL Limit Switch Test

Top right microswitch. Manually activate switch or check while Mold is in FILL position. FILL position. When activated, alarm will sound and FREEZER displays FREEZER displays ON.

FREEZE Limit FREEZE Limit Switch Test

Top left microswitch. Manually activate switch or check while Mold is in FREEZE position. FREEZE position. When activated, alarm will sound and FREEZER displays FREEZER displays ON.

Evaporator Heater Test (If equipped, Cap Tube Heater will be energized)


Electronic Expansion Valve (EEV) Test

Press and release the Power On/Off key key to activate. A temperature will be shown in the FREEZER display FREEZER display and temperature should begin to drop. This test will run for 120 seconds. At the end of the test, a P for for PASS or an F for for FAIL will be shown in the FREEZER display. FREEZER display.

Mold Motor Test

Press and Release the Power On/Off key key to activate. Mold should rotate left and right. 1 = Good 2 = Error 3 = Both Switches Activated

Software Version

Software version will be displayed in the FREEZER display. FREEZER display. (Newest software is 8.1 or 8.5)

To exit Ice Maker Diagnostics, press and hold the Refrigerator + (Frigidaire: Up) key for 6 seconds.

Common Non-Illustrated Parts or Kits for Fresh Food Ice Maker (Finger Evaporator Style): 5303918495 - Ice Maker Upgrade Kit (For serial numbers 4A905xxxxx - 4A008xxxxx, if not previously installed. Refer to Service Flash RF1001 RF1001 for for additional information) 5303918496 - Ice Maker Service Kit (For serial numbers 4A009xxxxx - 4A032xxxxx, if not previously installed. Refer to Service Flash RF1001 RF1001 for for additional information) 5304481294 - Ice Maker Control Board (For serial numbers 4A033xxxxx - 4A102xxxxx, or when only the Ice Maker Control Board is needed. Refer to Service Flash RF1001 RF1001 for for additional information) RF1207 for for installation instructions) 5304485963 - Dielectric grease (Refer to Service Flash RF1207 241869708 - Foam Tape Seals

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Fresh Food Ice Maker Troubleshooting Troubleshooting Chart: Finger Evaporator Ice Maker Test Number

Troubleshooting Procedures Refer to Troubleshooting Procedures for Test 54C

Refer to Troubleshooting Procedures for Test 56C





Refer to Troubleshooting Procedures for Test 59C & 60C

Refer to Troubleshooting Procedures for Test 60C Freezer Recovery Mode is activated whenever the temperature in the FREEZER rises FREEZER rises 8-10° above the set temperature of the FREEZER. FREEZER . Recovery mode will exit once the FREEZER temperature FREEZER temperature is within 4-6° from the set temperature. While in Recovery Mode, the Fresh Food Ice Maker will be turned off. Verify that the doors are closing and sealing properly, properly, lights are turning off, and there is not a defrost or sealed system issue in the FREEZER. FREEZER. If all are correct, possibly a door was left open or the EEV is not closing properly (Refer to Troubleshooting Procedures for Test 49C and 62C). 1. Access the EEV. EEV. a. Remove the EEV Coil from the back of the EEV. Dry the Coil and back of EEV. b. Remove the electrical connector from the bottom of the Coil and remove any moisture. (5304485963)) in connector (Refer to Service Flash RF1207 RF1207 for for additional i. Install dielectric grease (5304485963

details on installing dielectric grease). c. Before reinstalling Coil onto the EEV make sure Coil is securely installed by pressing down on the metal tension clip that secures the Coil to the EEV. 2. Locate the TH3 connector (small blue connector). a. Remove any moisture. i. Install dielectric grease (5304485963 (5304485963)) in connector (Refer to Service Flash RF1207 RF1207 for for additional details on installing dielectric grease). b. Reconnect connector. Retest. 3. If EEV still does not open, check wiring between the EEV Coil connector and Ice Maker Control Board J1-11 (WHT/BLU), J1-12 (RD/BLU), J1-23 (BRN/BLU), and J1-24 (YL/BLU). a. If correct, replace Ice Maker Control Board and EEV Coil. 1. 2.

Verify 120VAC to Ice Maker Control Board on J4-2 (BLK) and J4-12 (LT. BLU). If correct, check the wiring between the Ice Maker Control Board (J4-4, J4-5, and J4-8) and Main Control Board (J4-1, J4-2, and J4-3 or J4A-1, J4A-1, J4A-2, and J4A-8 depending on model); BLU/ORG, WHT/ORG, and RED/ORG wires. 3. If correct, replace Ice Maker Control Board. 4. If error still exist, replace Main Control Board.

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Troubleshooting Procedures 1.

Check the Mold Thermistor wiring between the rear of the Mold and the Ice Maker Control Board J1-16 (GRY/ BLK) and J1-4 (GRY/GRN). (GRY/GRN). 2. Verify Verify that wiring harnesses are plugged in properly and there is no moisture or corrosion inside the connectors. (5304485963)) in connector (Refer to Service Flash RF1207 RF1207 for for additional i. Install dielectric grease (5304485963 details on installing dielectric grease). 3. If correct, replace Mold. If error still exist, replace Ice Maker Control Board. 1. 2.

Check the wiring between the TH3 and the Ice Maker Control Board (J1-2 GRY/PNK and J1-14 GRY/PUR). GRY/PUR). Verify Verify that wiring harnesses are plugged in properly and there is no moisture or corrosion inside the connectors. Verify Verify resistance at TH3 connector is the same as resistance of thermistor at Ice Maker Control Board. i. Install dielectric grease (5304485963) 5304485963) in connector (Refer to Service Flash RF1207 RF1207 for for additional details on installing dielectric grease). 3. If correct, replace TH3. 4. If error still exist, replace Ice Maker Control Board. harness (3x3 connector) in the the cabinet compartment at the front left side wall of Ice Ice Maker. Maker. 1. Access the 12-pin harness a. Check for 120VAC across pins 4 (PNK/BLK) and 8 (PNK/RED), on the cabinet side of the harness, with Test 54C ON. b. If voltage is present, check the same pins, on the Ice Maker side of the harness, for resistance. The Mold Heater resistance is approximately 80-100 ohms. c. If resistance is not correct, replace Mold. 2. If voltage is not present, verify the Mold Heater resistance is correct. a. If the resistance is correct, replace Ice Maker Control Board. present, replace Mold and Ice Maker Control Board. b. If resistance is not correct and voltage is not present, harness (3x3 connector) in the the cabinet compartment at the front left side wall of Ice Ice Maker. Maker. 1. Access the 12-pin harness Test a. Check for 120VAC across pins 4 (PNK/BLK) and 5 (ORN), on the cabinet side of the harness, with Test 56C ON. If voltage is present, check the same pins, on the Ice Maker side of the harness, for resistance (pin 8 will change from ORANGE to BROWN on the Ice Maker side of the harness). The Finger Heater resistance is approximately 80-100 ohms. c. If resistance is not correct, access Finger Heater. Possible Finger Heater Thermostat failure or failed Finger Heater. 2. If voltage is not present, verify the Finger Heater resistance is correct. a. If the resistance is correct, replace Ice Maker Control Board. present, replace the Finger Heater and Ice Maker Control b. If resistance is not correct and voltage is not present, Board. b.

Verify water dispenses out the dispenser. 1. If correct, access the water valve assembly and Ice Maker Control Board. a. Check the green valve for approximately 240 ohms, and the brown valve for approximately 400 ohms. b. If correct, place the yellow wiring connector from the yellow valve onto the green valve. Press the dispenser paddle; water should enter the Ice Maker compartment. 2. If no water to Ice Maker compartment and green valve has proper resistance, check for kinked or frozen Ice Maker Fill Tube. 3. If water enters the Ice Maker compartment, check the wiring between the Ice Maker Control Board and Valve. If correct, replace Ice Maker Control Board.

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Troubleshooting Procedures harness (5x2 connector) in the the cabinet compartment at the front left side wall of Ice Ice Maker. Maker. 1. Access the 10-pin harness a. Check for 12VDC across pins 3 (GRN/BLU) and 8 (BLU) with Test 57C ON. b. If voltage is not present, access the Ice Maker Control Board and check for 12VDC across same wires (J11 GRN/BLU and J1-13 BLU. c. If no voltage out of Ice Maker Control Board, replace Ice Maker Control Board. 2. If voltage is present, access the fan connector inside the Ice Maker compartment (small white connector). a. Check for 12VDC across GRN and BLU wires. b. If voltage is correct at fan connector, there could be ice in the fan. Clear ice and retest. (5304485963)) in connector (Refer to Service Flash RF1207 RF1207 for for additional i. Install dielectric grease (5304485963 details on installing dielectric grease). c. If fan still does not turn, replace fan. Bail Arm Switch Switch is Normally Open (NO). When the Bail Arm is in the DOWN position, DOWN position, the microswitch should be engaged and when the Bail Arm is in the UP position, UP position, the microswitch should be disengaged. When the Mold is in the FREEZE (left) FREEZE (left) position, the Bail Arm should be in the DOWN position. DOWN position. When the Mold is in the FILL (right) FILL (right) position, the Bail Arm should be in the UP position. UP position. Place Mold in the FREEZE position. FREEZE position. harness (6x2 connector) in the the cabinet compartment at the front left side wall of Ice Ice Maker. Maker. 1. Access the 12-pin harness a. Check continuity of Bail Arm Switch Switch across pins 4 (ORG) and 12 (GRN): (GRN): i. CLOSED when CLOSED when the Bail Arm Switch Switch is engaged ii. OPEN when OPEN when Bail Arm Switch is disengaged. 2. If Bail Arm Switch continuity check is correct, check wiring between the Switch and Ice Maker Control Board J4-19 (ORG) and J4-6 (GRN). 3. If Bail Arm Switch and wiring are correct, replace Ice Maker Control Board. Note:

If the Bail Arm Switch Switch is not engaged when the Mold is in the FREEZE position, FREEZE position, replace the Bail Arm Assembly (241939901 (241939901). ). 1.

Check continuity of FILL switch. FILL switch. CLOSED when FILL switch is engaged a. CLOSED when OPEN when FILL switch is disengaged. b. OPEN when 2. If correct, check wiring from FILL switch FILL switch to Ice Maker Control Board J4-8 (BRN) and J4-6 (GRN). a. If correct, replace Ice Maker Control Board. 1.

Check continuity of FREEZE switch. FREEZE switch. CLOSED when FREEZE switch is engaged a. CLOSED when b. OPEN when OPEN when FREEZE switch is disengaged. FREEZE switch to Ice Maker Control Board J4-20 (TAN) and J4-6 (GRN). 2. If correct, check wiring from FREEZE switch a. If correct, replace Ice Maker Control Board.

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Troubleshooting Procedures harness (3x3 connector) in the the cabinet compartment at the front left side wall of Ice Ice Maker. Maker. 1. Access the 12-pin harness Test a. Check for 120VAC across pins 1 (BRN) and 4 (PNK/BLK), on the cabinet side of the harness, with Test 61C ON. If voltage is present, check the same pins, on the Ice Maker side of the harness, for resistance (pin 1 will change from BROWN to YELLOW on the Ice Maker side of the harness). The Defrost Heater resistance is approximately 380 ohms. c. If resistance is open, check for open Defrost Thermostat (red connector- 2 BLK wires). If Defrost Thermostat is open and evaporator is heavily frosted, verify Defrost Heater resistance is correct and power supply to Heater is correct. If correct, replace Defrost Thermostat. d. If Defrost Heater resistance is not correct, replace Defrost Heater. J1-11 (PNK/BLK) 2. If voltage is not present, check power out of Ice Maker Control Board J1-7 (BRN/ORG) and J1-11 with Test 61C ON. a. If voltage is present at Ice Maker Control Board, check wiring between Ice Maker Control Board and 12-pin harness (3x3 connector) in the cabinet compartment at the front left side wall of Ice Maker. b. If voltage is not present and Defrost Heater resistance is correct, replace Ice Maker Control Board. incorrect, replace Ice Maker Control c. If voltage is not present and Defrost Heater resistance is also incorrect, Board and Defrost Heater. b.

EEV. 4. Access the EEV. a. Remove the EEV Coil from the back of the EEV. Dry the Coil and back of EEV. b. Remove the electrical connector from the bottom of the Coil and remove any moisture. i. Install dielectric grease (5304485963 (5304485963)) in connector (Refer to Service Flash RF1207 RF1207 for for additional details on installing dielectric grease). c. Before reinstalling Coil onto the EEV make sure Coil is securely installed by pressing down on the metal tension clip that secures the Coil to the EEV. 2. Locate the TH3 connector (small blue connector). a. Remove any moisture. (5304485963)) in connector (Refer to Service Flash RF1207 RF1207 for for additional i. Install dielectric grease (5304485963 details on installing dielectric grease). b. Reconnect connector. Retest. 3. If EEV still does not open, open, check wiring between the EEV Coil connector and Ice Maker Control Board J1-11 (Wht/Blu), J1-12 (Rd/Blu), J1-23 (Brn/Blu), and J1-24 (Yl/Blu). If correct, replace Ice Maker Control Board and EEV Coil. 4. f  opens and refrigeration ows dring the test, he the  theristor ( efer to roleshooting Procedures for Test 52C). Retest. Replace TH3 if necessary. 1.

For NO Mold NO Mold Motor movement, turn Test 63C ON: a. Check for 7VAC across pins 7 (Yel/Blk) and 8 (Yel/Red) b. Check for 13VAC across pins 5 (Yel/Brn) and 8 (Yel/Red) c. Check for 7VAC across pins 4 (Yel/Wht) and 8 (Yel/Red) d. If voltages are correct, replace Mold Motor. (Yel/Red), e. If voltages are incorrect, check wiring between Mold Motor and Ice Maker Control Board J4-21 (Yel/Red), J4-22 (Yel/Blk), J4-9 (Yel/Brn), and J4-10 (Yel/Wht). If wiring is correct, replace Ice Maker Control Board. “2” error code: 2. For “2 a. If Mold moves but stalls just before reaching a limit switch, check for and clear any obstructions preventing the Mold from reaching the limit switch. Retest. Assembly (241939901 (241939901). ). b. If there are no obstructions in Mold movement, replace Bail Arm Assembly 3. For “3 “3” error code: Test 59C and 60C). a. Check for shorted or frozen limit switch (Refer to Troubleshooting Procedures for Test

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Troubleshooting Procedures The latest Ice Maker Control Board software version is 8.1 or 8.5. Select the correct service kit per the following guidelines: a. Units with serial numbers 4A905xxxxx 4A905xxxxx - 4A008xxxxx: 4A008xxxxx: If the unit has been previously upgraded with kit 5303918485, 5303918485, order and install kit 5303918496. 5303918496. If the unit has not been upgraded in the past, order and install kit 5303918495. 5303918495. 4A009xxxxx - 4A032xxxxx: 4A032xxxxx: If the unit has been previously upgraded with kit b. Units with the serial numbers 4A009xxxxx 5303918496, 5303918496, order and install 5304481294. If the unit has not been upgraded in the past, order and install kit 5303918496. 5303918496. 4A033xxxxx - 4A102xxxxx: 4A102xxxxx: Order and install 5304481294. 5304481294. c. Units with serial numbers 4A033xxxxx -

Common Non-Illustrated Parts or Kits for Fresh Food Ice Maker (Finger Evaporator Style): 5303918495 5303918495 - Ice Maker Upgrade Kit (For Kit (For serial numbers 4A905xxxxx 4A905xxxxx - 4A008xxxxx, if not previously installed. Refer to Service Flash RF1001 RF1001 for for additional information) 5303918496 5303918496 - Ice Maker Service Kit (For Kit (For serial numbers 4A009xxxxx 4A009xxxxx - 4A032xxxxx, if not previously installed. Refer to Service Flash RF1001 RF1001 for for additional information) 5304481294 5304481294 - Ice Maker Control Board (For Board (For serial numbers 4A033xxxxx 4A033xxxxx - 4A102xxxxx, or when only the Ice Maker Control Board is needed. Refer to Service Flash RF1001 RF1001 for for additional information) 5304485963 5304485963 - Dielectric grease (Refer grease (Refer to Service Flash RF1207 RF1207 for for installation instructions) 241869708 241869708 - Foam Tape Seals

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Electrolux Fresh Food Ice Maker Diagnostic Chart: Finger Evaporator Ice Maker

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