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INTRODUCING: PT. SUPRANUSA SINDATA Founded in 1990 by 2 former software specialists of IBM and Hewlett Packard Corporation - Germany, PT. Supranusa Sindata is today an international provider of business intelligence solutions for the hospitality, retail and leisure industry. Our solutions cover multi-property and fully integrated hotel management, point of sales, banquet/conference, leisure club and retail management systems as well as consulting, training and support. With nearly 20 years of experience and knowledge in information technology and software development, we have launched the first hotel management system under Windows in Indonesia in 1999 (VHP - Visual Hotel Program) and are now one of the leading hospitality solutions provider at the Indonesian market with high growing rate. We serve our clients with 24/7 support (customer care/hotline) with our highly experienced and excellent trained engineers. As a result of our permanent contact to our customers, we perform continuous value adding process to our products for long term customer’s satisfaction. Today we provide optimized solutions for all market segments from budget to luxury hotels, individual and chain hotels. Our customers include properties of Aston International, Core Hospitality International, Accor International, Tauzia Hotel Management, Sahid Hotels International, Swiss Belhotel International, Ramada, Savoy, Best Western International and the Swiss’ Hapimag just to name a few. VHP is officially appointed as the recommended Hotel Management System of Aston International and Core Hospitality International with corporate agreements with a variety of other international hotel operators. Through our global business partners, our solutions are used and operated worldwide by hundreds of satisfied customers in Indonesia, China, Turkey, Middle East Countries, Cyprus, Russia, Ukraine, Uzbekistan, Kazakhstan, Malaysia and the Philippines.
urning Knowledge into Solutions , this slogan reflects our demand to continuously provide professional IT solutions and perform excellent service to our customers. While it is our vision to become the first choice of solutions provider for the hospitality industry.
professional hotel management solution
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professional hotel management solution
VHP Visual Hotel Program ™ -
Fully Integrated Business Solution VHP (Visual Hotel Program) is a fully integrated and modular business intelligence for all needs of the hotel industry. More than twenty years of specialist experience have been turned into this professional software solution. Using VHP, the hotel operators are able to provide better customer service while achieving increased management efficiency of their daily hotel operation. Based on Progress Open Edge (4GL RDBMS) which is an enterprise solution, VHP guarantees high performance and highest stability. The fully graphical user interface under MS-Windows offers a comfortable and smooth operation environment. So it is very easy for VHP users to learn and operate the application system within a short period of time. A complete integration with MS-Office guarantees a fast and easy workflow. Moreover, VHP is available and operates in multiple languages, including English, Chinese, Turkish and Russian. The program can be operated by mouse, function keys and keyboard as well. Each field is linked with help buttons and input help to provide permanent user guidance.
VHP is available and operated in the following versions: ■ ■ ■
VHP Professional VHP Express e1- VHP
Front Office Management Here is a list of highlighted features which make the VHP Front Office Module such a powerful management tool:
Guest Card File supports 3 types of guests: Individual, Companies and Travel Agents. Guest Search based on surname, first name, country, guest no. etc. Complete Guest History and Statistic with Drill Down Function to guest folio details.
Fully system integration makes VHP require only one server for the whole system operation. Gateways between different systems become unnecessary and guarantees cost efficiency on hardware investment. VHP is a highly secured hospitality management system. Multiple level security is enabled by user definable privileged access. VHP provides an All in One Solution with Single Entry Philosophy, integrating the modules: ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Front Office Management System Point of Sales Management System Back Office Management System Banquet/Conference Management System Fixed Assets Management System Club Management System Online Reporting System Engineering/Quality Management System VISUAL Reporting Generator Customer Information System (CIS) Interfaces
Transaction entries in the Front Office, Point of Sales and Inventory modules automatically process and update the General Ledger properly.
VHP – Flow Chart Diagram
Flexible Contract Rates for Travel Agents & Companies in any predefined currency. Room rates are automatically updated by Night Audit. Dynamic Data Exchange (DDE) with MS-Word for Confirmation Letter, Billing, Mailing, etc. which can be flexibly designed. Room Picture Display using Bitmap. Active Floor Plan which shows real time room status of each room with direct access to the Reservation Menu and Check In function. Guest Folio - Automatic Balance, easy handling for unlimited Bill Splitting and Money Exchange. Sophisticated deposit management handling. Inclusion of Housekeeping, Telephone Operator, Sales & Marketing, Accounts Receivable and Income Audit modules. No Down Time at Night Audit (24h online operation). Automatic production of guest ledger balances, preliminary revenue and management reports (output in read only MS-Excel Format). Guest bills linked to Point-of-Sales direct debts transfer to Accounts Integration with the Back Office System: Inventory/Cost Control Ledger module.
departments, Receivable Management and General
Wide variety of statistical reports, also available in graphic/chart representation using Built-In Report Writer LnL (Combit’s List n Label).
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Some of the key performance features included in this powerful Point of Sales solution are:
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System supports Keyboard and the latest Touchscreen technology for easy and fast order entry. Quick and accurate order entry using Hand Held Terminal for immediate print-out at designated kitchen printer and update on the cashier terminal.
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Definition of restaurant departments up to 99 outlets with up to 9,999 table numbers and 99,999 article items available for each outlet.
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Ease of use for clear Bill Splitting, Discount Handling etc. Multiple payment methods such as Cash, City Ledger, Compliment, Room Transfer etc.
Handling of compliment transaction automatic update of F&B revenue
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Handling of multiple outlets by a single cashier for efficient workflow. Definition of Recipe Ingredients for each article item for accurate potential cost calculation.
Transaction Trace Back Facility until the source details using Drill Down Capability. Using VHP Macros as G/L Report Writer and Dynamic Data Exchange (DDE) to MS-Excel, enables financial reports output in Excel format. Create unlimited number of General Ledger accounts with user definable account digit numbers format. The additional Fixed Assets management system manages linear depreciation with direct link to the accounting system for automatic G/L updates.
Banquet/Conference Management The Banquet/Conference management system is a smart room management solution coupled with events and meeting planning system. A portion of its many sophisticated features include:
Daily and Weekly Banquet Plan.
Equipment Availability and Management.
A full range of daily reports and report groups e.g. Daily Sales Report, F&B Sales and Cost Report & Analysis, Complimentary Report, F&B
Back Office Management Our excellent Back Office and Accounting System covers Purchasing, Stocks Receiving, Accounts Payable, Inventory Control, Cost Control & Recipe Management, General Cashier, General Ledger (G/L) and additional Fixed Assets management system. Some of the many features available are:
Cost Control: Automatic Food and B everage Cost Reconciliation and Integration to Point of Sales for complimentary transactions Recipe Management based on the actual average prices with integration to Point of Sales and Inventory/Cost Control Module. Full integration with Front Office, POS and Banquet/Conference modules - automatically updating the G/L (Single Entry Philosophy). Approx. 100 summary and status reports as management tools to assist in analyzing and increasing the operational efficiency and maximizing yields.
Graphical user definable Room Seating Arrangements using MS Visio application. Full integration with MS-Word Sheet, Banquet Menu etc.
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Function
Banquet Invoicing, multiple payment methods in any predefined currency and Bill Splitting and easy Deposit handling. Link to Sales/Marketing module to manage sales tasks, activities and customer relationship.
professional hotel
Club Management
Engineering/Quality Management
The Club Management System is especially designed to streamline all areas of the club operation and improve guest service, ultimately increasing membership and profitability. Here are the highlights at a glance:
This Engineering/Quality Management module is an advanced task management and communication system designed to provide hotels with an integrated tool to schedule and track maintenance and repairing tasks. Key Features:
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Membership Management includes all membership information such as membership type, status, family members, billing information, medical information/history, demographics. Member File is linked to the VHP Guest Card File, so no re-entering of information is needed.
Complete Member History. Facility Management for scheduling and cancellation.
facility
booking,
Class Management including enrollment, capacity management and booking fees. Locker Management with active Locker Plan which shows real time locker status of each locker with direct access to Check In function (Today Use and Long Time). Towel Management for registration outgoing and returned towels. Statement ledger.
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Account
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More than 20 statistical reports, including graphical representation and several output formats such as MS Excel, HTML, XML, Adobe PDF, Text Format, JPEG, TIFF etc.
Hotel owners and/or management can directly and real time download powerful VHP Statistic Reports at any time and from anywhere on the globe. The wide variety of statistical reports are also available in graphic/chart representation. All reports can be web-previewed, printed and/ or sent via email.
Definition up to 9,999,999 article items for repairing/maintenance management. Capability of integration with SMS communication system (optional) to remotely receive updates on repairing tasks and to achieve better customer service. Cost Controlling and Monitoring: Monthly budget definition of energy consumption/expenses and other resources such as water, electricity, fuel etc. for comparison to the actual usage.
The VISUAL Reporting Generator is a reporting and data visualization tool providing the capability to produce a variety of performance reports and statistics. Sophisticated features include:
VHP Online Reporting System is a must-have solution for the property owners and/or hotel management to be constantly and real time informed about their property performance. Benefits using this modern online application:
Management of regular maintenance tasks scheduling with integrated calendar for a user friendly view.
VISUAL Reporting Generator
Online Reporting
Repairing management for damaged items with complete repair & costing history with direct link to Inventory/Cost Control management for Stock on Hand information and Purchasing module.
Ability to generate a variety of customizable reports from many different data sources. Generate reports into different output formats such as XLS, HTML, CSV. Flexibility to customize reports layout: label, fonts, color, column position etc. Many options to limit the visibility of reports (show summary) or just for a part of a report. Users are enabled to change the position of lines and/or columns using click and drag function. Users can develop models and graphic designs which are multi-dimensional and understandable to the user. Organizations with multiple properties, branches etc. can now easily consolidate information as well as view separated reporting for each unit. Reports and information can be shared across the organization by defining user access for each report.
professional Interfaces
VHP Express
We provide and implement various interface solutions appropriately, time & cost efficiently. VHP can be linked to other systems such as PBX, Door /Keycard System, Pay TV and other external systems:
PBX System: NEC, Panasonic, LG-Nortel/LG-Ericsson, Transtel, Philips, Alcatel, Siemens, AT&T, Meridien, Mitel etc. Door-/Keycard System: Vingcard, Onity Tesa, Kaba, Adel Elid, Salto, Miwa, Digilock, Albion, Syron, Onassis, Ventaza, Colcom, Be-Tech, Hentech, Secustar, Temic Hune, Cisa Pay TV / IP TV: Select TV (Malaysia), LEC (Germany) POS Cash Drawer: Integral, Posiflex, Packard (HP)
Wincor
Nixdof,
Hewlett
Internet Billing System: CBN, INET, Mastrada Online Booking- / Channel Management System System: Siteminder / The Booking Button, Globekey (coming soon), DirectWithHotels (coming soon) Spa Management System: JassSpa (Malaysia) Corporate Financial consolidation: Solomon (Microsoft)
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accounting
VHP - Interfaces Chart
Others: Pajak Online, Revenue Management System (coming Soon)
VHP Express is a professional business intelligence which contains all standard modules and reports to ensure an effective hotel operation. It is suitable for budget to mid-range hotels as a cost effective software solution to manage their Front Office, Point Of Sales and Back Office operation. Flexible upgrade to the VHP Professional Version and enhancement of additional modules are further of this sophisticated solution.
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e1 VHP
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e1-VHP is a new product under AppServer technology developed by VHP systems. Whereas e1 stands for “everyone”, which means every hotel can now be equipped with a sophisticated PMS. Besides, e1 stands for “enterprise one”, representing VHP under Appserver technology as an enterprise solution which also brings multi properties under one holding or same management. Using the AppServer technology e1-VHP principally maintains the existing workflow without needing to use a local server machine. This distinguishes e1VHP from the conventional VHP system, which is based on the conventional Client to Server principle. The data communication in e1-VHP happens between the PC client located in the hotel with a cloud server via reliable internet connection. Working environment and speed is equivalent to local data communication. Due to today’s technology advancement and improvement of the internet connection, investment on hardware can be reduced to reasonable level especially for hotels with low budget. By using the Cloud Server technology, the hotel doesn't need to purchase a server unit, provide a server room and maintenance. All this can be replaced by monthly rental fee on Cloud Server and supporting internet connection. e1-VHP is designed as a B2B application since the program needs to be installed on each PC unit / client. This makes e1-VHP more secured than B2C designed web applications that can be accessed by using internet browser from anywhere around the world, which brings higher risks on security and data access. The Graphic User Interface (GUI) of e1-VHP is identical to the current VHP (not HTML).
VHP Professional VHP Pro is our full integrated software solution to fulfill all needs for a comprehensive hotel management. It is designed to integrate the whole Front Office, Point of Sales and Back Office Management (Purchasing, Inventory / Cost Control, Accounts Payable, General Cashier and General Ledger) into one powerful solution. Other add-on modules such our Banquet & Conference Management, Fixed Asset Management System and Club Management System etc. can be easily integrated to VHP Professional.
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Chart of e1-VHP Data Connection
Gading Bukit Indah Bl. B/16 J akarta 14240 - Indonesia Phone: (62) 21 - 451 36 78/9, 451 38 46 Fax: (62) 21 - 451 38 45 Email:
[email protected]
J l. Pemelisan No. 10 X, Kav. 8 Sesetan, South Denpasar Bali - Indonesia Phone: (62) 361 - 8 234 339 Fax: (62) 361 - 8 234 335 Email:
[email protected]
Suzhou Panli Garden 7-201 Suzhou 215001 - China Phone: (86) 138 - 61 33 8455 Email:
[email protected]
Emirhan Cad. Fulya Sitesi 25/31 Beşiktaş Istanbul - Turkey
Phone: (90) 212 - 258 3505 Fax: (90) 212 - 258 88 49 Email:
[email protected]
