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Test Bank for Business Intelligence and Analytics Systems for Decision Support 10th Edition Sharda, Delen, Turban omplete do!nloadable file at" https"##TestBanksafe$eu#Test%Bank%for%Business%Intelligence%and%Analytics%Systems%for% Decision%Support%10th%Edition%Sharda,%Delen,%Turban 1) When HP approaches problem-solving, the first step in solving business problems is building a model that enables decision makers to develop a good understanding of the problem. Answer !A"#$ %iff & Page 'ef (
&) *n a decision making environment, continuous change alwa+s validates the assumptions of the decision makers. Answer !A"#$ %iff 1 Page 'ef () he most important feature of management support s+stems is the computational efficienc+ involved in making a decision. Answer !A"#$ %iff & Page 'ef 1 ) Web-based decision support s+stems can provide support to both individuals and groups that act in a decision-making capacit+. Answer '/$ %iff 1 Page 'ef & 0) #ingle decision makers rarel+ face decisions with multiple obectives in o rgani2ations and so are not the focus of data anal+tics tools. Answer !A"#$ %iff ( Page 'ef & 3) he design phase of decision making is where the decision maker e4amines realit+ and identifies and defines the problem. Answer !A"#$ %iff & Page 'ef ( 5) 6nl+ after the failed implementation of a dec ision can the decision maker return a prior stage of decision making. Answer !A"#$ %iff ( Page 'ef ( ) Web-based Web-based collaboration tools 7e.g., 8##) can assist in multiple stages of decision making, not ust the intelligence phase. Answer '/$ %iff & Page 'ef
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;) /ncovering the e4istence of a problem can be achieved through monitoring and anal+2ing of the organi2ationuite accuratel+. accuratel+. Answer !A"#$ %iff 1 Page 'ef 00-03 13) A data warehouse can support the intelligence phase of decision making b+ continuousl+ monitoring both internal and e4ternal information, looking for earl+ signs of problems and opportunities through a Web-based enterprise information portal or dashboard. Answer '/$ %iff 1 Page 'ef 05 15) ?usiness intelligence s+stems t+picall+ support solving a certain problem or evaluate an opportunit+, opportunit+, while decision support s+stems monitor situations and identif+ problems and@or opportunities, using anal+tic methods. Answer !A"#$ %iff & Page 'ef 0; 2 9op+right : &10 Pearson $ducation, *nc.
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1) Artificial Artificial intelligence-based %## fall into this categor+ of document-driven %##. Answer !A"#$ %iff & Page 'ef 3& 1;) he %## component that includes the financial, statistical, management science, or other >uantitative models is called the model management subs+stem. Answer '/$ %iff & Page 'ef 33 &) nowledge-based management subs+stems provide intelligence to au gment the decision makeruiring slight modification ma+ alread+ e4ist. 9) 9*6s are more likel+ to allocate funds to new development. %) Anal+tic Anal+tic models work better when the+ are built from scratch or purchased. Answer ? %iff ( Page 'ef ( &&) 8roupthink in a decision-making environment occurs when A) group members all use the same anal+tic an al+tic tools without having a choice. ?) group members accept the same timeframe for problem solving without complaining. 9) group members all accept a course of action without thinking for themselves. %) group members are all working together for the firm
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&0) All of the following are benefits of using models for decision support $C9$P A) it is easier to manipulate a model than a real s+stem. ?) +ou can find out probable outcomes of an action before actuall+ taking it. 9) using well-designed models alwa+s guarantees +ou success in implementation. %) the cost of a model is usuall+ much lower than manipulating the s+stem in implementation. Answer 9 %iff & Page 'ef 5 &3) *n the design phase of decision making, selecting a principle of choice or criteria means that A) if an obective model is used with hard data, all decision makers will make the same ch oice. ?) risk acceptabilit+ is a subective concept and pla+s little part in modeling. 9) using well-designed models guarantees +ou success in real life. %) optimalit+ is not the onl+ criterion for acceptable solutions. Answer % %iff & Page 'ef ; &5) What form of decision theor+ assumes that decision makers are rational beings who alwa+s seek to strictl+ ma4imi2e economic goalsB A) the theor+ of bounded rationalit+ ?) normative decision theor+ 9) satisficing decision theor+ %) human optimal decision theor+ Answer ? %iff ( Page 'ef ; &) When an Accounts Pa+able department depa rtment improves their information s+stem resulting in faster pa+ments to vendors, without the Accounts 'eceivable %epartment doing the same, leading to a cash flow crunch, what can we sa+ happened in decision-theoretic termsB A) optimi2ation ?) profit minimi2ation 9) suboptimi2ation %) cash flow problems Answer 9 %iff ( Page 'ef ;-0 &;) All of the following statements about risk in decision making are correct $C9$P A) all business decisions incorporate an element of risk. ?) decision makers fre>uentl+ measure risk and uncertaint+ un certaint+ incorrectl+. incorrectl+. 9) methodologies are available for handling e4treme uncertaint+. uncertaint+. %) most decision makers are pessimistic about decision outcomes. Answer % %iff ( Page 'ef 0(
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() he Web Web can pla+ a significant role in making large amounts of information available to decision makers. %ecision makers must be careful that this glut of information does not A) increase their enthusiasm for data available on the web. ?) take on the same credibilit+ of internall+-generated data. 9) take on the same role as human intuition. %) detract from the >ualit+ and speed of decision making. Answer % %iff ( Page 'ef 05 (1) All of the following statements about the decision implementation phases are true $C9$P A) implementation is ever+ bit as important as the decision itself. ?) emplo+ees need onl+ the decisions from the 9$6, not the rationale. 9) $'P, $'P, 9'P, 9'P, and ?PD tools can all help track decision implementation. %) $# and D# can help in training and support for decision implementation. Answer ? %iff ( Page 'ef 0-0; (&) !or %##, wh+ are semistructured or unstructured dec isions the main focus of supportB A) here are man+ more unstructured and semistructured decisions than structured in organi2ations. ?) D*# staff prefer to work on solving unstructured and semistructured decisions. 9) /nstructured and semistructured decisions are the easiest to solve. %) he+ include human udgment, which is incorporated into %##. Answer % %iff ( Page 'ef 0; (() What class of %## incorporates simulation and optimi2ationB A) model-driven %## ?) data-driven %## 9) communications-driven@8roup %## %) knowledge-driven %## Answer A %iff ( Page 'ef 3&-3( () When a %## is built, used successfull+ and integrated into the compan+
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(0) he fact that man+ organi2ations share man+ similar problems means that in sourcing a %##, it is often wiser to ac>uire a7n) A) read+-made %##. ?) custom-made %##. 9) offshored %##. %) consultant-developed %##. Answer A %iff & Page 'ef 3(-3 (3) he software that manages the %## database and enables relevant data to be accessed b+ %## application programs is called A) W#. ?) $'P. 9) %?D#. %) 9'D. Answer 9 %iff & Page 'ef 30 (5) he model management subs+stem provides the s+stem
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) he user communicates with and commands the %## through the user interface subs+stem. 'esearchers assert that some of the uni>ue contributions of %## are derived from A) the Web browser. ?) the user being considered part of the s+stem. 9) some %## user interfaces utili2ing natural-language input 7i.e., te4t in a human language). %) the intensive interaction between the computer and the decision maker. Answer % %iff ( Page 'ef 3 1) At two opposite ends of the spectrum are autocratic and GGGGGGG G decision st+les. Answer democratic %iff 1 Page 'ef 1 &) GGGGGGGG in decision making involves scanning the environment, either intermittentl+ or continuousl+. Answer *ntelligence %iff & Page 'ef () he elevators case stud+ shows that correct problem GGGG GGGG is important in decisionmaking. Answer identification %iff & Page 'ef 0 ) GGGGGGGG is the conceptuali2ation of a problem in an attempt to place it in a definable categor+, possibl+ leading to a standard solution approach. Answer Problem classification %iff & Page 'ef 3 0) *n creating a normative model, a decision maker e4amines all the alternatives to prove that the one selected is indeed the best, and is what the person would normall+ want. his process is basicall+ known as GGGGGGGG. Answer optimi2ation %iff & Page 'ef ; 3) A7n) GGGGGGGG is a t+picall+ mathematicall+ based model that describes things as the+ are or as the+ are believed to be. Answer descriptive model %iff 1 Page 'ef 0 5) A7n) GGGGGGGG map can help a decision maker sketch out the important >ualitative factors and their causal relationships in a mess+ decision-making situation. Answer cognitive %iff & Page 'ef 01
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) he best decision makers accuratel+ estimate the GGGGGGG G associated with decision alternatives to aid their selection. Answer risk %iff & Page 'ef 0( ;) he GGGGGGGG phase involves putting a recommended solution to work, not necessaril+ implementing a computer s+stem. Answer implementation %iff & Page 'ef 00 0) $arl+ definitions of a7n) GGGGGGGG identified it as a s+stem intended to support managerial decision makers in semistructured and unstructured decision situations. Answer decision support support s+stem 7%##) %iff & Page 'ef 0; 01) %## applications have been classified in several different wa+s. GGGGGGGG-driven %## rel+ on knowledge coding, anal+sis, search, and retrieval for decision support. Answer %ocument %iff ( Page 'ef 3& 0&) %## developed around optimi2ation or simulation models and incorporate model formulation, maintenance, and management in distributed computing environments, are known as GGGGGGGG-driven %##. Answer model %iff & Page 'ef 3&-3( 0() A %## application can emplo+ a data management subs+stem, a model management subs+stem, a user interface subs+stem, and a7n) GGGGGGGG. Answer knowledge-based management subs+stem %iff ( Page 'ef 3 0) he model management subs+stem includes financial, statistical, management science, and other >uantitative models that provide the s+stem
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05) he user communicates with and commands the %## through the GGGGGGGG subs+stem. Answer user interface %iff & Page 'ef 3 0) he knowledge-based management subs+stem can be interconnected with the organi2ationuire vast amounts of new medical knowledge. Answer learning %iff & Page 'ef 5 3) 8eographical *nformation #+stems 78*#) can be readil+ integrated with o ther, more traditional GGGGGGGG components and tools for improved decision making. Answer decision support support s+stem 7%##) %iff & Page 'ef 5& 31) 6lavson and !r+ 7&) have hav e worked on man+ spreadsheet models for assisting decision makers at HP and have identified several lessons from both their successes and their failures when it comes to constructing and appl+ing spreadsheet-based tools. How do the+ define a toolB Answer he+ define a tool as Ja reusable, reusable, anal+tical solution designed to to be handed off to nontechnical end users to assist them in solving a repeated business problem.J %iff ( Page 'ef ( 3&) According to #imon 71;55), managerial decision making is s+non+mous with the entire management process. 8ive a working definition d efinition of decision making. Answer %ecision making is a process process of choosing among two or more alternative courses of action for the purpose of attaining one or more goals. %iff & Page 'ef 1 3() 9omputer support can be provided p rovided at a broad level, enabling members of whole departments, divisions, or even entire organi2ations to collaborate online. Eame some of the various s+stems that have evolved from computer support. Answer 9omputer support has evolved over the the past few +ears into into enterprise information s+stems 7$*#) and includes group support s+stems 78##), enterprise resource management 7$'D)@enterprise resource planning 7$'P), suppl+ chain management 7#9D), knowledge management s+stems 7D#), and customer relationship management 79'D) s+stems. %iff & Page 'ef &
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3) Eame #imon
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3) 'elate four specific technologies that support all phases o f the decision making process, and describe what the+ provide. Answer %atabases, data marts, and especiall+ especiall+ data warehouses are important important technologies in supporting all phases of decision making. he+ provide the data that drive decision making. %iff 1 Page 'ef 03 3;) A %## is t+picall+ built to support the solution of a certain problem or to evaluate an opportunit+. opportunit+. %escribe three ke+ characteristics and capabilities capab ilities of %##. Answer 1. #upport for for decision decision makers, makers, mainl+ mainl+ in semistruct semistructured ured and unstructu unstructured red situations situations,, b+ bringing together human udgment and computeri2ed information. #uch problems cannot be solved 7or cannot be solved convenientl+) b+ other computeri2ed s+stems or through use of standard >uantitative methods or tools. 8enerall+, these problems gain structure as the %## is developed. $ven some structured problems have been solved b+ %##. &. #upport for all manager managerial ial levels, levels, ranging ranging from from top e4ecutives e4ecutives to to line managers. managers. (. #upport for for individual individualss as well as groups. groups. "ess-struc "ess-structured tured problem problemss often re>uire re>uire the involvement of individuals from different departments and organi2ational levels or even from different organi2ations. %## support virtual teams through collaborative Web Web tools. %## have been developed to support individual and group work, as well as to support individual decision making and groups of decision makers working wo rking somewhat independentl+. . #upport for for interdependen interdependentt and@or se>uenti se>uential al decisions. decisions. he decisio decisions ns ma+ be made once, several times, or repeatedl+. repeatedl+. 0. #upport in in all phases of of the decision-mak decision-making ing process process intellige intelligence, nce, design, design, choice, and implementation. 3. #upport for a variet+ variet+ of decisi decision-maki on-making ng processes processes and st+les. st+les. 5. he decision decision maker should should be reactive, reactive, able to confront confront changing changing conditions conditions >uickl+ >uickl+,, and able to adapt the %## to meet these changes. %## are fle4ible, so users can add, delete, combine, change, or rearrange basic elements. he+ are also fle4ible in that the+ can be readil+ modified to solve other, similar problems. %iff ( Page 'ef 3 5) Eame and give a brief description of each of the components of a %## application. Answer K A data manageme management nt subs+stem subs+stem,, which include includess a database database that that contains contains relevant relevant data data for the situation K A model managem management ent subs+ste subs+stem, m, which which is the the component component that that includes includes financia financial, l, statisti statistical, cal, management science, or other >uantitative models that provide the s+stem
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