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Jay Abraham: Marketing Concepts They Won't Teach You at Harvard Harvard
Marketing Concepts They Won't Teach You at Harvard Business School By Jay Abraha Ho! to Multiply Your Business "esults While "educing Your Tie# "isk and $%%ort&
Introduction: Who Is Jay Abraham !y Ho"ard #u$$
A %ot o$ peop%e asked that &uestion be$ore they read this book (ome o$ them "i%% sti%% ask it a$ter they've read the $irst $e" pages )There's nothing ne" here*) they say )I a%ready kno" a%% this stu$$ + it's common kno"%edge among us e,perts With a%% due respect* those un$ortunate peop%e "i%% probab%y never comprehend a very simp%e* $undamenta% truth A%% the notes had a%ready been discovered be$ore Mo-art came a%ong I hope you understand "hat I'm trying to say Jay Abraham uses the bui%ding b%ocks everyone kno"s about to to create $inancia% cast%es %ike nothing anyone has ever seen be$ore And even though every sing%e one o$ his techni&ues uses %everage to mu%tip%y your marketing do%%ars beyond be%ie$* they're a%% based on a concept so corny some peop%e snicker "hen they see it in print That is: Marketing is "hat happens ha ppens "hen you're being good to your customers What cou%d be more satis$ying than being )good) to someone by $u%$i%%ing his.her needs What cou%d be more )nob%e) than te%%ing the truth about your product What cou%d be more re"arding than making money + %ots o$ money at the same time /%ease read on so you can decide $or yourse%$
CHAT$" ( Marketing Concepts They Won't Teach You At Harvard Business School
Concept Number One: eople are silently begging to be led They are crying out to kno" more about a business' product or service When you educate your customers* you'%% see your pro$its soar Think about your o"n e,perience When you consider buying any item or service + $or yourse%$* your home* $or your $ami%y* as
a gi$t* or $or your business* you o$ten don't kno" as much as you "ou%d %ike to And* i$ you have unans"ered &uestions about a product* you're %ess %ike%y to she%% out money to buy it Yet* "hen a company or sa%esman takes the time and initiative to ob0ective%y educate you about a%% the products in the $ie%d you're making a purchase in* they gain your trust and $avor immediate%y Your reaction to being educated is not unusua% 1ducation is a po"er$u% marketing techni&ue 1ducate your prospective buyer about everything 2inc%uding a $e" o$ the bad or %ess positive aspects o$ your product or service3 and you'%% se%% to a%most t"ice as many peop%e as you do no" This one concept + educating your customer + "i%% gain you a dramatic advantage over your competitors
Concept Number Two: Tell people !hat speci%ic action to take 4e" businesses rea%i-e that they must %ead the customer to action* in addition to deve%oping a compe%%ing marketing p%an /eop%e need to be e,p%icit%y to%d ho" to act to obtain your product or service There$ore + and this is incredib%y important + every sa%es ca%%* %etter* commercia% or persona% contact shou%d make the case $or your product 5ive the prospect a brie$ education* then take him by the hand* $igurative%y* and te%% him "hat speci$ic action to take ne,t I$ you're se%%ing an impu%se item* and.or i$ the o$$er is $or a %imited time* te%% your prospect to get in touch "ith you immediate%y And don't be abstract I$ you dea% by phone* te%% him to pick up the phone and ca%% a speci$ic number
Concept Number Three: Marketing is the ultiate %inancial leverage& When you run an ad* it costs you )6) do%%ars Whether the ad generates 78* 788 or 7*888 sa%es* the cost o$ the ad is $i,ed (o i$ you have been content generating 78 sa%es $rom an ad that costs you 97*888* and I can sho" ho" to generate 788 or 7*888 sa%es $rom the same ad space* your %everage improves 7*888 to 78*888 percent
o" you shou%d be asking yourse%$* )Can I get an ad to produce 78 to 788 times greater yie%d $or the same do%%ar) The ans"er is a resounding )Yes;) (imp%y test di$$erent head%ines* body copy* themes* basic propositions* and o$$ers
Concept Number Four : Advertising is nothing ore than salesanship& As obvious as it shou%d be* virtua%%y no one rea%%y understands this basic concept Advertising via radio* te%evision* maga-ines and direct mai% shou%d a%% be constructed and imp%emented in the same demanding "ay a sa%esman makes a pitch to a prospective customer 1ach ad shou%d make a comp%ete and compe%%ing case $or the product The ad shou%d a%so advocate your product to the prospective buyer in an educationa%* in$ormative* and $actua%%y supportive "ay Your advertising shou%d create visions o$ a mu%ti$aceted product in the minds o$ your customers
Many marketers scorn %ong* )reader+type) ads or %ong* meaty commercia%s and opt $or short* abstract* )cutesy) advertising !ut remember* advertising is sa%esmanship Wou%d you te%% your sa%esmen to stop their presentations in mid+stride Wou%d you te%% them to make %ess than a comp%ete and compe%%ing case $or their product or service Wou%d you te%% them not to ask the prospect to make a buying decision + to take action* i$ you "i%% Wou%d you instruct them to be $%ippant* cute or ob%ivious in the "ay they communicate "ith prospects =$ course you "ou%dn't; (o don't %et your advertising $a%% into the same e,pensive* non+productive trap =nce you %earn the di$$erence bet"een sa%esmanship and )cutesy) advertising* you'%% have an immediate advantage over virtua%%y every one o$ your competitors
Concept Number Five: eople don't appreciate !hat you've done %or the ) or !ill do %or the ) unless you educate the to the %acts& =ne o$ the saddest marketing mistakes I see is the $ai%ure o$ businesses to educate their customers about the uni&ue advantages o$$ered them I$ you've revie"ed 788 di$$erent manu$acturers o$ the products you se%%* %et your customers kno" It'%% impress them that you've screened out products that don't have the &ua%ity* endurance* "arranty* manu$acturing support* service guarantees or dependabi%ity you kno" they "ant /erhaps your guarantee is three times %onger or covers $ive times more prob%ems than your competitor's Your customer "on't kno" un%ess you tact$u%%y point it out
Concept Number Six: Bonuses can ake a pro%ound contribution to your overall sales proposition& !y care$u%%y ac&uiring high+perceived+va%ue* but %o"+cost bonus products* your $irm stands head and shou%ders above its competitors in terms o$ rea% va%ue provided to the customer There are an in$inite number o$ both tangib%e and intangib%e bonuses a business can )package) into a sa%es proposition
Concept Number Seven: Turn the tables on the risk %actor !hen aking a sales proposition& The customer a%"ays sees the risk being predominant%y borne by him + not the sa%esman I$ you are the $irst company in your $ie%d to remove that obstac%e and assume the risk $or the customer* you gain an incredib%e advantage Most businesses de+emphasi-e the guarantee I$ you emphasi-e the guarantee and give customers something va%uab%e as a bonus* you've probab%y got a sa%e
Abraham /ub%ishing > ?@?8 Ha"thorne !%vd (uite ?B #o%%ing Hi%%s 1states* CA D8?@E > 78+?B+7FE8 Website: """abrahamcom