Introducción a Quality of Services Demo

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ENR\MBS@@EÐN H XMP ‐ ZC\PEÐN 8.7

Lelaemrc`h @@NW®

Enr|mbs`èðn h Xshaeru mj Pc|ze`c Zc|peðn 8.7

Mp`h| Hnrmnem Fc|mocrrh

Cbeèmncp CbsLmmkp <787


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Rmbmp amp bc|c`dmp |cpc|zhbmp. Nenfsnh wh|rc bc cprc ael|m wscbc |cw|mbsè|pc m r|hnpoere|pc lhim nenfsnh jm|oh m wm| nenfùn ocbem eow|cpm! cac`r|ðne`m m oc`ène`m! ne wm| nenfùn peprcoh bc haoh`cnhoecnrm u |c`swc|hèðn bc enjm|ohèðn pen wc|oepm wm| cp`|erm bca hsrm|. Xscbh dc`dm ca bcwðperm bc acu 88.6<0 Bc|c`dmp |cpc|zhbmp ¥ <787. EPLN9 564/546/73/5006/5

@@NH! @@NW! @@BH! @@BW! @@EW! @@ZW! @@PW! @@EC! @@BC! @ep`m! @ep`m EMP! He|mncr! LWT! @hrhaupr! @ep`m W|cpp! @ep`m Sneru! Crdc|@dhnnca! Crdc|Jhpr! Crdc|Pver`d! Jhr Prcw! FefhB|ezc! FefhPrh`k! DmocAenk! EW-RZ! AefdrPr|cho! Aenkpup! OFT! Ncrvm|kenf H`hbcou! Ncrvm|k \cfepr|h|! Wh`kcr! WET! POH\Rncr! Prh`kVepc! @haaOhnhfc|! @haaOhnhfc| Ctw|cpp! @@H! @NH! @ep`m Puprcop! ca amfm bc @ep`m Puprcop! pmn oh|`hp |cfepr|hbhp m oh|`hp bc @ep`m Puprcop En`. u-m psp hjeaehbmp cn amp Cprhbmp Snebmp u mr|mp whïpcp. Rmbh mr|h oh|`h ocnèmnhbh cn cprc bm`socnrm cp w|mwecbhb bc psp |cpwc`rezmp bscømp.

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@mnrcnebmp

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Enr|mbs`èðn Ah enj|hcpr|s`rs|h bc ah |cb bc bhrmp cprè pecn bm w|mf|cpezhocnrc sreaeyhbh wh|h ca r|hnpwm|rc bc sn nùoc|m `|cècnrc bc hwae`hèmncp u p c|zeèmp dhprh ca wsnrm bc xsc cn os`dmp `hpmp uh cp ah ùne`h enj|hcpr|s`rs|h bc `mosne`hèmncp bc ah cow|cph s m|fhneyhèðn. Cprm eowmnc sn pc|em bcphjïm h amp Hboenepr|hbm|cp bc ah enj|hcpr|s`rs|h bc |cb. Uh nm cp psjeècnrc `mnm`c| R@W-EW! `mnosrhèðn bc r|hohp! cn|srhoecnrm EW! psl|cbcp! cr`. Hdm|h sn hboenepr|hbm| recnc xsc en`m|wm|h| `mnmèoecnrmp bc |cbcp VAHN! bc pcfs|ebhb enjm|oère`h! bc zmy u zebcm pml|c EW. Cn cprc `mnrctrm! `haebhb bc pc|zeèm dh bcihbm bc pc| sn rcoh |cpc|zhbm wh|h |cbcp osu `mowacihp u hboenepr|hèðn hzhnyhbh. Dmu pc |cxsec|c ah eowacocnrhèðn bc `haebhb bc pc|zeèm hùn cn wcxscøhp |cbcp dmfh|cøhp! bcwcnbecnbm bc ah `mowaciebhb bca r|èje`m u amp pc|zeèmp xsc mwc|cn pml|c caah. H `sl|e| cn wh|rc cprc |cxsc|eoecnrm pc m|ecnrh bc cprc rctrm. Cprc w|eoc| ohnsha bc `haebhb bc pc|zeèm cprè wcnphbm wh|h l|enbh| ca oh|`m rcð|e`m nc`cph|em wh|h `mow|cnbc| ah `mowaciebhb bc amp ombcamp rcð|e`mp rcð|e`mp u amp w|m`cpmp bc `haebhb bc pc|zeèm! u bclc|è pc| pcfsebm ascfm wm| mr|m xsc hlm|bc ah rcoère`h bc ah eowacocnrhèðn! omnerm|cm u hboenepr|hèðn bc a hp dc||hoecnrhp xsc bcph||maam cn cprc ohnsha. Nm w|crcnbm cn wm`hp wèfenhp hfmrh| ah w|mlacoère`h bc `haebhb bc pc|zeèm! penm fcnc|h| snh dc||hoecnrh xsc pe|zh `mom w|eoc|h hw|mteohèðn ha rcoh wh|h am xsc cn psp wèfenhp |czepm sn `mnisnrm bc ombcamp u w|mrm`mamp xsc cprèn dmu zen`sahbmp h cprc rewm bc eowacocnrhèmncp. Hbcoèp! dc enàsebm ca w|cpcnrc ohnsha bcnr|m bcnr|m bc ah `mac`èðn xsc bcnmoenå Lelaemrc`h @@NW® nm wm|xsc cprå ctàspezhocnrc m|ecnrhbh h ah `c|reje`hèðn dmoðneoh! penm wm|xsc cn caah w|crcnbm hlh|`h| rcohp xsc cprèn oèp haaè bc ah jm|ohèðn lèpe`h bc sn Hboenepr|hbm| bc ah enj|hcpr|s`rs|h bc ah |cb u xsc `mnpebc|m nc`cph|emp cn ca wc|jea bc sn Hboenepr|hbm| ctwc|eocnrhbm. Wm| pswscprm xsc enàse|è ohnshacp |cjc|cnrcp h amp ctèocncp bc ah `c|reje`hèðn $pver`denf u |msrenf hzhnyhbmp%! wc|m rholeån hlm|bh|è rcohp hbeèmnhacp rhacp `mom pcfs|ebhb! `haebhb bc pc|zeèm! cr`. Cpwc|m xsc pch bc |cha sreaebhb. Wm| ùareom! xsec|m hf|hbc`c| ah `mahlm|hèðn bc Mp`h| Be Phazm u Oh|`cam Zerhac xsecncp dhn hwm|rhbm ps `hwhèbhb wh|h ah |czepeðn u `m||c`èðn bca rctrm.

Wh|h ohnrcnc| h`rshaeyhbmp cprmp ohrc|ehacp9 Lamf ‑Oep Ael|mp bc Ncrvm|kenf‟9 drrw9--ael|mpncrvm|kenf.lamfpwmr.`mo

@m||cm cac`r|ðne`m9 ael|mp.ncrvm|kenfGfohea.`mo @mn fsprm |cèle|å ps `mocnrh|em cn `shaxsec|h bc cprhp bmp dc||hoecnrhp bc r|hlhim.

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Ca Hsrm|

Mp`h| Hnrmnem Fc|mocrrh cp @@PE-@@HE-@@NH-@@NHPc`-@@BH. Dh pebm Enpr|s`rm| \cfemnha @@NH u @@NW bc @ep`m Ncrvm|kenf H`hbcou cn ah \cfeðn HLWS cnr|c amp hømp 8555 u <77:. @mn snh ah|fh r|huc`rm|eh bm`cnrc cn c prh è|ch! dh pebm ca w|eoc| @ep`m @c|rejecb H`hbcou Enpr|s`rm| $@@HE% bc ah \cfeðn u ca |cpwmnphlac bc ah @hwhèrhèðn bc ah ohum|ïh bc amp h`rshacp Enpr|s`rm|cp @@NH bc ahp H`hbcoehp bc H|fcnrenh! Lmaezeh! Wh|hfshu u S|sfshu. Dh aebc|hbm nsoc|mpmp w|muc`rmp c eneèhrezhp `mom bcph||maahbm| bc c/ach|nenf! dh pebm oecol|m bca @s||e`saso \czecv Lmh|b bc @ep`m Ncrvm|kenf H`hbcou u snm bc amp bm`cnrcp oèp |c`mnmèbmp bcnr|m bca W|mf|hoh cn ah \cfeðn Psb Hoå|e`h Ps|. Cn ca høm <776 jsc nmoenhbm h amp w|coemp ,Cbs`hremn \c`mfneremn, u ,Ctr|hm|benh|u @mnr|elsremnp \c`mfneremn, `mn m`hpeðn bc `sowae|pc 8 7 hømp bca ahnyhoecnrm bc @ep`m Ncrvm|kenf H`hbcou. Cn ah h`rshaebhb pc bcpcowcøh `mom `mnpsarm| enbcwcnbecnrc u cp @ep`m W|m`rm| bc ER @maacfc $@ep`m Ach|nenf Wh|rnc|%. @mom wh|rc bc ps rh|ch be`rh snh howaeh zh|ecbhb bc `s|pmp mjeèhacp bc @ep`m Puprcop® $E@NB! \MSRC! PVER@D! R\MSLAC! XmP! LFW! OWAP! @SVN! @VAJ! @VAHR! cr`.%. Rholeån cp Pcnem| Enpr|s`rm| bca W|mf|hoh bc `hwhèrhèðn bc Omrm|mah cn ca è|ch bc |cbcp enhaèol|e`hp $OVJC! OVPC u CVAHN%. Cp ca hsrm| bc W|enèwemp Lèpe`mp bc Ncrvm|kenf wh|h \cbcp @ep`m EMP® ! ah Fsïh bc W|cwh|hèðn wh|h ca Cthocn bc @c|reje`hèðn @@NH®! zh|emp ohnshacp enr|mbs`rm|emp u cprè bcph||maahnbm cprh Lelaemrc`h @@ NW®.

W|c/|cxsepermp bca rctrm

Ca w|cpcnrc ohnsha pswmnc hafsnmp `mnmèoecnrmp w|czemp wh|h ps ocim| hw|mzc`dhoecnrm. Ah pefsecnrc cp snh cnsoc|hèðn bc amp w|c/|cxsepermp oèp nmrm|emp9 

@mnmèoecnrmp lèpe`mp bc ncrvm|kenf.

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Ombcam MPE u ombcam R@W-EW.

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Cpr|s`rs|h bc amp cn`hlcyhbmp bc r|hohp cn `hwh bc cnah`c bc bhrmp.

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Cpr|s`rs|h bc amp cn`hlcyhbmp bc whxscrcp EW.

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Mwc|hèðn bc bepwmperezmp bc `hwh < $pver`dcp A HN% u bc `hwh 0 $p ver`dcp osareahuc| u |msrc|p%.


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Xså cp u wm| xså XmP Ca bcphjïm bc ahp |cbcp `mnzc|fcnrcp Eneèhaocnrc ca mlicrezm bc ah enj|hcpr|s`rs|h bc ncrvm|kenf cprszm jm`haeyhbm cn ah `mnc`rezebhb. Cn cprc `mnrctrm ahp w|coephp bc mwc|hèðn b c ah |cb c|hn9 

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Ca w|eoc|m xsc h``cbc h ah |cb cp ca xsc recnc w|em|ebhb cn ca spm bca hn`dm bc lhnbh. Rmbmp amp rewmp bc r|èje`m! enbeprenrhocnrc! recncn ca oepom r|hrhoecnrm. Ah bepwmneleaebhb bc |c`s|pmp wh|h `hbh spsh|em bcwcnbcn w|enèwhaocnrc bc ah `hnrebhb bc spsh|emp mwc|hnbm peosarènchocnrc cn ah |cb. @shnbm pc w|cpcnrhn hwae`hèmncp `mn |cxsc|eoecnrmp cpwc`ïje`mp bc |cb! pc fcnc|hn |cbcp enbcwcnbecnrcp! nm enrcf|hbhp.

Pen colh|fm! `mn ca hzhn`c bc ah enrcf|hèðn bca spm bc ahp |cbcp bc bhrmp cn ah mwc|hèðn bc ncfmèm bc ahp ah p cow|cphp pc dh bcph||maahbm w|mf|cpezhocnrc sn nsczm `mn`cwrm xsc cp ca bc b c |cbcp `mnzc|fcnrcp. Cp bcè|! |cbcp enjm|oère`hp h r|hzåp bc ahp `sèacp pc l|enbh pc|zeèm h bejc|cnrcp hwae`hèmncp $zmy! zebcm u bhrmp%! `hbh snh bc caahp `mn bejc|cnrcp |cxsc|eoecnrmp. Cprm |cxsec|c hrcnèðn pml|c wsnrmp wh|re`sah|cp9 

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W|cpc|zh| ca hn`dm bc lhnbh. @mn ca bcph||maam bc nsczhp hwae`hèmncp! `hbh zcy oèp `moacihp! ca |cxsc|eoecnrm bc hn`dm bc lhnbh `|c`c |èwebhocnrc! ha oepom recowm xsc rholeån `moecnyh h pc| nc`cph|em hpcfs|h| ps bepwmneleaebhb wh|h ah `m||c`rh mwc|hèðn bc ahp hwae`hèmncp.

Xshaeru Eppscp

/ Hn`dm bc Lhnbh / Bcahu / Ierrc| / Wå|bebh bc Whxscrcp

Aeoerh| ca bcahu cnb/rm/cnb. Nm rmbmp amp jasimp bc enjm|ohèðn xsc `m||cn pml|c nscpr|hp |cbcp pmn efshaocnrc pcnpelacp ha bcahu. Cn fcnc|ha! ahp hwae`hèmncp bc recowm |cha $zmy u zebcm enrc|h`rezmp% pmn oèp pcnpelacp ha bcahu xsc ahp r|hbeèmnhacp hwae`hèmncp bc bhrmp. Aeoerh| ca ierrc|. Ierc| cp ah zh|ehèðn bca bcahu. Hjc`rh pc|ehocnrc h amp peprcohp xsc mwc|hn cn recowm |cha! hùn `shnbm nm ps wmnfhn enrc|h`rezebhb. Cp wm| cprm nc`cph|em cprhleaeyh| ah mwc|hèðn bc ah |cb aeoerhnbm ah wmpeleaebhb bc ierrc|. \cbsè| ah wå|bebh bc whxscrcp. Cprc wsnrm hjc`rh cpwcèhaocnrc ca jasim bc r|èje`m bc recowm |cha uh xsc cn rå|oenmp fcnc|hacp mwc|h pml|c SBW `mom w|mrm`mam bc `hwh bc r|hnpwm|rc! u wm| am rhnrm nm recnc ah wmpeleaebhb bc |c`swc|h| ah enjm|ohèðn e njm|ohèðn wc|bebh. Ah wå|bebh bc whxscrcp cn h wae`hèmncp bc recowm |cha pc r|hbs`c cn |sebm cn ah r|hnpoepeðn! eoèfcncp `shb|e`sahbhp! cr`.


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@shnbm pc r|hrh bc |cbcp enrcf|hbhp m `mnzc|fcnrcp amp bejc|cnrcp jasimp bc r|èje`m recncn bejc|cnrcp |cxsc|eoecnrmp |cpwc`rm bc `hbh snm bc cprmp wh|èocr|mp. Pen colh|fm! ah enj|hcpr|s`rs|h bc ah |cb enrcf|hbh cp snh pmah. ½@ðom cp wmpelac cnrmn`cp! bcpbc snh ùne`h enj|hcpr|s`rs|h! |cpwmnbc| h bejc|cnrcp |cxsc|eoecnrmp= Ah |cpwscprh cp peoac9 hwae`hnbm `haebhb bc pc|zeèm. Ahp rå`ne`hp bc `haebhb bc pc|zeèm wc|oercn bejc|cnèh| bejc|cnrcp jasimp bc r|èje`m bcnr|m bc ah enj|hcpr|s`rs|h u bh|ac h `hbh snm bc cpmp jasimp ca r|hrhoecnrm oèp `mnzcnecnrc.

@haebhb bc Pc|zeèm cp bh| bejc|cnrc r|hrhoecnrm h bejc|cnrcp jasimp bc r|èje`m! fh|hnreyhnbm cn `hbh `hpm `mnbeèmncp cpwc`ïj`hp.

Bepwmneleaebhb bc hn`dm bc lhnbh

Snh |srh cnr|c bmp wsnrmp cprè `mowscprh wm| sn `mnisnrm bc cnah`cp bcnr|m bc ah enj|hcpr|s`rs|h bc |cb! h r|hzåp bc amp `shacp m|efcn u bcprenm cprhlac`cn snh `mosne`hèðn. Ca hn`dm bc lhnbh cp snh bc ahp `h|h`rc|ïpre`hp beprenrezhp bc cph |srh u bcjenc ah `hwhèbhb bc r|hnpwm|rc bc enjm|ohèðn bc ah oepoh. Cn w|eoc|h enprhnèh! ca hn`dm bc lhnbh bepwmnelac cn snh |srh bcrc|oenhbh cp ca xsc `m||cpwmnbc ha cnah`c `mn ocnm| hn`dm bc lhnbh cn ah oepoh! uh xsc cpc cnah`c cp ca xsc aeoerh ah `hwhèbhb bc r|hnpwm|rc bc rmbh ah |srh.

Ca hn`dm bc lhnbh bepwmnelac cn snh |srh bcrc|oenhbh cp ca xsc `m||cpwmnbc ha cnah`c `mn ocnm| hn`dm bc lhnbh cn ah |srh. @shnbm ca hn`dm bc lhnbh pc cn`scnrh aeoerhbm u cp w|cèpm hpcfs|h| bcrc|oenhbhp `mnbeèmncp h sn rewm b c r|èje`m cpwc`ïje`m! dhu zh|emp |c`s|pmp bepwmnelacp9 

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Ocim|h| ah bepwmneleaebhb bc hn`dm bc lhnbh bc amp cnah`cp oèp aeoerhbmp howaehnbm ps `hwhèbhb. Cprhlac`c| w|em|ebhbcp wh|h ca |ccnzïm bca r|èje`m. Mwreoeyh| ca spm bc amp cnah`cp hwae`hnbm `mow|cpeðn bc amp bhrmp bhrmp m bc amp cn`hlcyhbmp bcwcnbecnbm bca rewm bc r|èje`m.

Hn`dm bc Lhnbh

/ En`|cocnrh| LV / W|em|eyh| r|èje`m / @mow|cpeðn bc bhrmp / @mow|cpeðn bc cn`hlcyhbmp

Bcahu cnb/rm/cnb

Ca bcahu cnb/rm/cnb cp ca |cpsarhbm bc ah psohrm|eh bc ahp bcom|hp enr|mbsèbhp cn ah w|mwhfhèðn bc ah enjm|ohèðn h am ah|fm bc ah |srh! cnr|c holmp ctr|comp bc sn jasim bc bhrmp.

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Rmbh `mosne`hèðn recnc sn bcahu eowscprm wm| ah jïpe`h bc ah r|hnpoepeðn bc ahp pcøhacp wm|rhbm|hp! xsc pc zc en`|cocnrhbm wm| ca w|m `cphoecnrm xsc bclcn |chaeyh| amp bepwmperezmp xsc `mnjm|ohn ah |srh bclcn wh|h cjc`rezeyh| ps r|hnpwm|rc. Ca bcahu cnb/rm/cnb recnc zh|emp `mowmncnrcp9 

Bcahu jeim. m

m

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Bcahu bc w|mwhfhèðn. Cprè be|c`rhocnrc |cjc|ebm h ah bcom|h xsc eowmnc h ah r|hnpoepeðn ah zcamèbhb bc w|mwhfhèðn bc ah pcøha wm|rhbm|h pml|c ca ocbem bc r|hnpoepeðn. Bcwcnbc bc ahp `h|h`rc|ïpre`hp u `haebhb b ca ocbem bc r|hnpoepeðn. Bcahu bc pc|ehaeyhèðn. Cp ca recowm |cxsc|ebm wh|h ah r|hnpoepeðn bc sn ler. Cp sn zham| jeim xsc cprè cn jsnèðn enzc|ph bc ah rhph bc r|hnpoepeðn bca peprcoh. @shnrm ohum| cp ah rhph bc r|hnpoepeðn ocnm| cp ca bcahu bc pc|ehaeyhèðn.

Bcahu zh|ehlac. m

m

Bcahu Jeim ?

Bcahu

Bcahu bc w|m`cphoecnrm. Cp ca recowm xsc |cxsec|c `hbh bepwmperezm wh|h w|m`cph| ah enjm|ohèðn |cèlebh u |ccnzeh|ah dhèh ps bcprenm. Bcwcnbc bc snh pc|ec bc jh`rm|cp rhacp `mom ah `hwhèbhb bc w|m`cphoecnrm! ca nezca bc sreaeyhèðn bca w|m`cphbm|! ca ombm bc |ccnzïm! ah h|xserc`rs|h bca dh|bvh|c u ah `mnjefs|hèðn.

Jeim / Bcahu bc w|mwhfhèðn / Bcahu bc pc|ehaeyhèðn Zh|ehlac / Bcahu bc w|m`cphoecnrm / Bcahu bc xscsenf

Bcahu bc xscsenf. Recowm xsc ca whxscrc cprè cn cpwc|h cn snh `mah bc ocom|eh. Bcwcnbc|è bca nùoc|m u rhohøm bc amp whxscrcp xsc cprèn cn ca lsjjc| bc ocom|eh hfsh|bhnbm ps |ccnzïm. Rholeån eowh`rh ah zcamèbhb bc ah enrc|jhy u ca oc`hnepom bc cn`mahbm bc whxscrcp hbmwrhbm. Bcahu Zh|ehlac ?

Bcahu bc W|mwhfhèðn + Bcahu bc Pc|ehaeyhèðn

Bcahu bc W|m`cphoecnrm + Bcahu bc Xscsenf

Bcahu Cnb/Rm/Cnb

Dhu zh|emp oc`hnepomp xsc wc|oercn `mnr|mah| u |cbsè| ca bcahu cnb/rm/cnb ha xsc pc pmocrc bcrc|oenhbm rewm bc r|èje`m9 

Ocim|h| ah `hwhèbhb bc amp cnah`cp en`|cocnrhnbm ca hn`dm bc lhnbh. Cprm nm pðam czerh ah jm|ohèðn bc `scaamp bc lmrcaah penm xsc rholeån ocim|h amp recowmp bc pc|ehaeyhèðn.


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W|em|eyh| ca r|èje`m pcnpelac h bcahu. Czerh xsc cprc r|èje`m bclh cpwc|h| h xsc pc cnzïc r|èje`m nm pcnpelac ha bcahu! |cbsècnbm cnrmn`cp ca bcahu bc xscsenf. Wh|h cprm dhu bejc|cnrcp rå`ne`hp bc cn`mahbm u p`dcbsaenf bc r|èje`m.

Bcahu

/ En`|cocnrh| LV / W|em|eyh| r|èje`m pcnpelac / @mow|cpeðn bc bhrmp / @mow|cpeðn bc cn`hlcyhbmp

Ah `mow|cpeðn bc bhrmp |cbs`c ca rhohøm bc amp whxscrcp! `mn am xsc |cxsec|cn ocnm|cp recowmp bc r|hnpoepeðn. Bhbm xsc cteprc snh |cahèðn bc `mow|moepm cnr|c ca bcahu xsc enr|mbs`c ca w|m`cphoecnrm nc`cph|eh wh|h ah `mow|cpeðn u am xsc pc fhnh ha |cbsè| ah `hnrebhb bc lerp h r|hnpoere|! nm pscac pc| sreaeyhbm `shnbm amp |cxsc|eoecnrmp pmn osu pczc|mp. Ah `mow|cpeðn bc cn`hlcyhbmp nm |cxsec|c rhnrm w|m`cphoecnrm u cp wh|re`sah|ocnrc ùrea cn ca r|èje`m xsc sreaeyh r|èoh bc rhohøm |cbsèbm.

Wå|bebh bc whxscrcp

Ah wå|bebh bc whxscrcp pscac w|mbsè|pc h `hsph bca bcplm|bhoecnrm bc amp lsjjc|p bc ocom|eh. Cprc jcnðocnm |cèlc ah bcnmoenhèðn bc ‑rhea b|mw‟. Pen

colh|fm dhu zh|ehp mr|hp `hsphp wh|h ah wå|bebh bc whxscrcp9 

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@mnfcpreðn bc w|m`cphoecnrm bca cxsewm! am x sc fcnc|h ca bcp`h|rc bc r|hohp ha pc| |cèlebhp. Hfmrhoecnrm bca cpwhèm bc ocom|eh bepwmnelac! `mn am xsc ca bepwmperezm nm wscbc `mweh| ah r|hoh xsc |cèlc. C||m|cp bc r|hnpoepeðn bcrc`rhbmp wm| ahp enrc|jh`cp `mom c||m|cp bc @\@ m pcocihnrcp u xsc w|mzm`hn ca bcp`h|rc bc ahp r|hohp.

Wå|bebh bc Whxscrcp

/ Rhea b|mw / @mnfcpreðn bc @WS / Hfmrhoecnrm bc lsjjc|p / C||m|cp bc r|hnpoepeðn

Cn ca `hpm bc hwae`hèmncp xsc mwc|hn pml|c R@W! ah wå|bebh bc whxscrcp w|mzm`h snh |cbs`èðn bca rhohøm bc ah zcnrhnh bc r|hnpoepeðn bc jm|oh rha xsc hbhwrhn benèoe`hocnrc ca jasim bc enjm|ohèðn e njm|ohèðn h amp |c`s|pmp bepwmnelacp. Mr|hp hwae`hèmncp cn `holem! |cxsec|cn ah eowacocnrhèðn bc rå`ne`hp h nezca bc ahp enrc|jh`cp bc ombm bc czerh| cprc cjc`rm nm bcpchbm. bcpchbm. Cn cprc pcnrebm! ahp h`èmncp wmpelacp pmn9 

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Whf. 82

Ocim|h| ah `hwhèbhb bc amp cnah`cp wh|h w|czcne| ah `mnfcpreðn. Fh|hnreyh| sn bcrc|oenhbm hn`dm bc lhnbh u cpwhèm bc ocom|eh bc ombm xsc pc wscbh fh|hnreyh| am nc`cph|em wh|h ca r|èje`m bc harh w|em|ebhb.

Wå|bebh bc Whxscrcp

/ En`|cocnrh| LV / Fh|hnreyh| LV / Fh|hnreyh| lsjjc| / Bcp`h|rc w|czcnrezm

Eowacocnrh| bcp`h|rc w|czcnrezm bc r|hohp bca r|èje`m ocnmp pefneje`hrezm h jen


bc w|cpc|zh| ca r|èje`m pcnperezm ha bcp`h|rc bc whxscrcp czerhnbm xsc pc `mnfcpremncn amp lsjjc| bc ocom|eh.

Ah |cpwscprh9 XmP Ah `mowaciebhb u |cxsc|eoecnrmp bc ahp h`rshacp |cbcp `mnzc|fcnrcp |cxsec|cn cnrmn`cp e| oèp haaè bc ah peowac w|cm`swhèðn wm| ah `mnc`rezebhb h jen bc wmbc| fh|hnreyh| ahp `mnbeèmncp cn xsc ah enjm|ohèðn è|`sah|è pml|c ah |cb snh zcy cprhlacèbh cph `mncteðn cnr|c m|efcn u bcprenm. Ca mlicrezm bc eowacocnrh| `haebhb bc pc|zeèm cp fh|hnreyh| `mnbeèmncp cpwc`ïje`hp bc bepwmneleaebhb bc hn`dm bc lhnbh! bcahu u wå|bebh bc whxscrcp wh|h `hbh snm bc cpmp bejc|cnrcp rewmp bc r|èje`m. @mn cprc mlicrezm pc sreaeyh snh ocrmbmamfïh xsc wscbc pc| bcp`|ewrh cn sn cpxscoh bc 0 whpmp9 8. Enbezebshaeyh| amp bejc|cnrcp rewmp bc r|èje`m xsc `mnzezcn cn ah |cb c ebcnreje`h| amp |cxsc|eoecnrmp cpwc`ïje`mp bc `hbh snm bc caamp. Wh|h cprm pc |chaeyhn rh|chp cpwc`ïje`hp9 m

m

m

Hsberm|ïhp bc |cb. Wc|oerc ebcnreje`h| amp bejc|cnrcp jasimp bc r|èje`m w|cpcnrcp cn ah |cb u ahp `mnbeèmncp bc r|hlhim bc ah enj|hcpr|s`rs|h bc ncrvm|kenf cteprcnrc.

Eowacocnrhèðn XmP

/ Enbezebshaeyh| rewmp bc r|èje`m cn ah |cb. / Hf|swh| ca r|èje`m cn àhpcp. / Bcjene| ahp wmaïre`hp wh|h `hbh àhpc.

Hsberm|ïhp bc ncfmèmp. @mn ca mlicrezm bc bcrc|oenh| |cxsc|eoecnrmp cpwc`ïje`mp bc|ezhbmp bc amp mlicrezmp bc ah m|fhneyhèðn. Bcjeneèðn bc amp bejc|cnrcp nezcacp bc pc|zeèmp. Wh|h `hbh `hrcfm|ïh bc r|èje`m ebcnreje`hbh cp w|cèpm bcjene| wh|èocr|mp cpwc`ïje`mp `mnmècnbm `sèa cp ca eowh`rm wh|h ah m|fhneyhèðn9 hwae`hèmncp `|ïre`hp wh|h ca bcph||maam b c ncfmèmp! pc|zeèmp bc enj|hcpr|s`rs|h! cr`.

<. Hf|swh| amp bejc|cnrcp rewmp bc r|èje`m cn àhpcp `mnpebc|hnbm hxscaahp hwae`hèmncp m pc|zeèmp xsc recncn |cxsc|eoecnrmp pcocihnrcp. Cprm wc|oere|è ascfm hwae`h| h `hbh àhpc oc`hnepomp m wmaïre`hp hw|mwehbhp h amp |cxsc|eoecnrmp bca r|èje`m u ahp bcjeneèmncp bc ah m|fhneyhèðn. 0. Bcjene| ahp wmaïre`hp xsc pc hwae`h|èn h `hbh àhpc bc r|èje`m. Wh|h cprm pc bclcn ctw|cph| cn wh|èocr|mp rå`ne`mp ahp bcjeneèmncp hnrc|em|cp bc nezcacp bc pc|zeèm9 hn`dm bc lhnbh oïneom u oèteom fh|hnreyhbm! w|em|ebhb u mr|mp jchrs|cp bc ohnhfcocnr bc ahp `mahp bc ocom|eh wh|h hboenepr|h| ah `mnfcpreðn. Cprhp bcjeneèmncp pc bclcn ctwaeèrh| cn sn bm`socnrm bcnmoenhbm Wmaïre`hp bc @haebhb bc Pc|zeèm.


Whf. 83

Wmaïre`hp bc XmP

Ca w|m`cpm bc bcjeneèðn bc `haebhb bc pc|zeèm cn snh |cb `m|wm|hrezh bclc `saoenh| cn ah cahlm|hèðn bc wmaïre`hp bc `haebhb bc pc|zeèm! ahp `sèacp pc bclcn bm`socnrh|. Bcnmoenhomp wmaïre`h bc XmP ha bm`socnrm `m|wm|hrezm xsc `mnrecnc ca `mnisnrm bc bcjeneèmncp |cpwc`rm bc ahp wmaïre`hp bc r|èje`m hbmwrhbhp wm| ah m|fhneyhèðn wh|h ps |cb `m|wm|hrezh. Cn cprc bm`socnrm dh bc `mnpebc|h|pc9 

Bcjeneèðn bc ahp àhpcp.

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Bcjeneèðn bc ahp wmaïre`hp bc àhpeje`hèðn u oh|`hbm bc r|èje`m.

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Bcjeneèðn bc ah hpefnhèðn bc |cpc|zhp u aïoercp bc hn`dm bc lhnbh hpefnhbm h `hbh àhpc. Bcjeneèðn bc ahp wmaïre`hp bc xscsenf u p`dcbsaenf wh|h `hbh àhpc. Mr|hp bcjeneèmncp |cpwc`rm bca r|hrhoecnrm bca r|èje`m bcnr|m bc ah |cb $bcp`h|rc w|czcnrezm! pdhwenf! `mow|cpeðn! cr`.%.

Wh|h snh |cb `m|wm|hrezh h`rsha! ah bcjeneèðn bc wmaïre`hp bc `haebhb bc pc|zeèm cp rhn eowm|rhnrc `mom ah bcjeneèðn bc wmaïre`hp bc pcfs|ebhb.

Ah eowacocnrhèðn bc XmP! cn `shnrm hwsnrh h fh|hnreyh| u w|cpc|zh| ca spm bc |c`s|pmp! cp wh|rc enrcf|hnrc rholeån bc ahp wmaïre`hp bc pcfs|ebhb.

Bejc|cnrcp rewmp bc r|èje`m

Pml|c ahp |cbcp `m|wm|hrezhp `mnzc|fcnrcp h`rshacp pc mj|c`cn osarewaeèbhb bc pc|zeèmp u mwc|hn oùarewacp hwae`hèmncp. Cp wm| cprm xsc cn cprhp |cbcp `mnzc|fcnrcp m enrcf|hbhp wmbcomp cn`mnr|h| oùarewacp rewmp bc r|èje`m bejc|cnrcp. @hbh rewm bc r|èje`m fcnc|h jasimp bc enjm|ohèðn xsc recncn `h|h`rc|ïpre`hp cpwc`ïje`hp. Cp bc psoh eowm|rhnèh rcnc| w|cpcnrcp cprhp `h|h`rc|ïpre`hp h jen bc wmbc| ascfm |chaeyh| snh bcjeneèðn bc wmaïre`hp hbc`shbh. Pe lecn ah zh|ecbhb bc hwae`hèmncp u w|mrm`mamp cp osu howaeh u bcwcnbc eneèhaocnrc bc mwèmncp bejc|cnrcp cn `hbh m|fhneyhèðn! dhu pc|zeèmp xsc recnbcn h eowacocnrh|pc cn ah ohum|ïh o hum|ïh bc ahp |cbcp `m|wm|hrezhp u xsc fcnc|hn whr|mncp bc r|èje`m cpwc`ïje`mp xsc zhomp h cn`mnr|h| cn ah ohum|ïh bc ahp |cbcp h`rshacp. Cn snh w|eoc|h hw|mteohèðn pc wscbcn bejc|cnèh| 0 rewmp lèpe`mp bc r|èje`m xsc bclcomp `mnpebc|h| cn ahp |cbcp `mnzc|fcnrcp h`rshacp9

Whf. 8:


Zmy

Zebcm

Ahrcnèh

1 837 opcf.

1 837 opcf.

Ierrc|

1 07 opcf.

1 07 opcf.

Wå|bebh Whxscrcp

18#

18#

@h|h`rc|ïpre`hp

R|èje`m SBW/\RW bc whxscrcp wcxscømp.

R|èje`m SBW/\RW bc whxscrcp ocbehnmp.

\cxsec|c hpefnhèðn bc hn`dm bc lhnbh `mnprhnrc.

Zebcmzefeahnèh9 |cxsec|c hpefnhèðn bc hn`dm bc lhnbh `mnprhnrc.

Bhrmp

Bejc|cnrcp hwae`hèmncp recncn bejc|cnrcp |cxsc|eoecnrmp. Ahp hwae`hèmncp pml|c R@W pmn rmac|hnrcp h ah wå|bebh bc whxscrcp.

\cxsec|c àhpeje`hèðn pcfùn |cxsc|eoecnrmp u Wm`m eowh`rm cn mr|hp hwae`hèmncp. Zebcm`mnjc|cnèh9 `|ereèbhb9 |cxsec|c ) Oepeðn `|ïre`h. Pc bclc `mnpebc|h| hpefnhèðn bc rholeån ca r|èje`m ) R|hnph`èmnha. hn`dm bc lhnbh bc pcøhaeyhèðn u zh|ehlac. ) Lcpr/cjjm|r. `mnr|ma. Wscbc eowh`rh| cn mr|hp hwae`hèmncp. Pc bclc `mnpebc|h| rholeån ca r|èje`m bc pcøhaeyhèðn u `mnr|ma.


Whf. 86

Introducción a Quality of Services Demo

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