eskomESKOM

Supplier Contract Quality Requirements Specification

Title:


Division

Unique Identifier:

QM-58

Area of Applicability: Applicability:

E

Documentation Type:

PC

Revision:

0

Total Pages:

58

Next Review Date:

March 2015


Unique Identifier: Revision: Page:

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CONTENTS Page 1. INTRODUCTION ...................................................................................................................................................... ...................................................................................................................................................... 4 2. SUPPORTING CLAUSES ........................................................................ ........................................................................................................................................ ................................................................ 4 2.1 SCOPE .............................................................................................................................................................. .............................................................................................................................................................. 4 2.1.1 Purpose .............................................................................................................. ..................................................................................................................................................... ....................................... 4 2.1.2 Applicability................................................................... Applicability.............................................................................................................................................. ............................................................................. .. 4 2.2 NORMATIVE/INFORMATIVE REFERENCES ....................................................................... .................................................................................................. ........................... 4 2.2.1 Normative ........................................................................................................... .................................................................................................................................................. ....................................... 4 2.2.2 Informative ...................................................................................................................... ................................................................................................................................................. ........................... 4 2.3 DEFINITIONS ...................................................................................................................................... .................................................................................................................................................... .............. 5 2.3.1 Eskom Definitions ...................................................................... ...................................................................................................................................... ................................................................ 5 2.4 ABBREVIATIONS................................................................. ............................................................................................................................................ ............................................................................. .. 7 2.5 ROLES AND RESPONSIBILITIES................................................................ .................................................................................................................... .................................................... 8 2.5.1 Division of Responsibilities .................................................................... ........................................................................................................................ .................................................... 8 2.5.2 Eskom ........................................................................................ ........................................................................................................................................................ ................................................................ 8 2.5.3 Contractor ....................................................................................................................... .................................................................................................................................................. ........................... 9 3. ESKOM RIGHTS (NOT LIMITED TO T O THE FOLLOWING): ....................................................................... ................................................................................... ............ 10 3.1 GENERAL REQUIREMENTS ......................................................................................................................... ......................................................................................................................... 11 3.1.1 QUALITY MANAGEMENT POLICY ................................................................... ........................................................................................................ ..................................... 11 3.1.2 IMPLEMENTATION .................................................................. ................................................................................................................................ .............................................................. 11 3.1.3 QUALITY MANAGEMENT IN ENGINEERING ......................... 12



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CONTENTS Page 1. INTRODUCTION ...................................................................................................................................................... ...................................................................................................................................................... 4 2. SUPPORTING CLAUSES ........................................................................ ........................................................................................................................................ ................................................................ 4 2.1 SCOPE .............................................................................................................................................................. .............................................................................................................................................................. 4 2.1.1 Purpose .............................................................................................................. ..................................................................................................................................................... ....................................... 4 2.1.2 Applicability................................................................... Applicability.............................................................................................................................................. ............................................................................. .. 4 2.2 NORMATIVE/INFORMATIVE REFERENCES ....................................................................... .................................................................................................. ........................... 4 2.2.1 Normative ........................................................................................................... .................................................................................................................................................. ....................................... 4 2.2.2 Informative ...................................................................................................................... ................................................................................................................................................. ........................... 4 2.3 DEFINITIONS ...................................................................................................................................... .................................................................................................................................................... .............. 5 2.3.1 Eskom Definitions ...................................................................... ...................................................................................................................................... ................................................................ 5 2.4 ABBREVIATIONS................................................................. ............................................................................................................................................ ............................................................................. .. 7 2.5 ROLES AND RESPONSIBILITIES................................................................ .................................................................................................................... .................................................... 8 2.5.1 Division of Responsibilities .................................................................... ........................................................................................................................ .................................................... 8 2.5.2 Eskom ........................................................................................ ........................................................................................................................................................ ................................................................ 8 2.5.3 Contractor ....................................................................................................................... .................................................................................................................................................. ........................... 9 3. ESKOM RIGHTS (NOT LIMITED TO T O THE FOLLOWING): ....................................................................... ................................................................................... ............ 10 3.1 GENERAL REQUIREMENTS ......................................................................................................................... ......................................................................................................................... 11 3.1.1 QUALITY MANAGEMENT POLICY ................................................................... ........................................................................................................ ..................................... 11 3.1.2 IMPLEMENTATION .................................................................. ................................................................................................................................ .............................................................. 11 3.1.3 QUALITY MANAGEMENT IN ENGINEERING ......................... 12



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3.5.5 Contractor’s inspectio inspection n and an d testing ......................................................................................................... ......................................................................................................... 33 3.5.6 Verification of purchased product ....................................................................... ............................................................................................................ ..................................... 33 3.5.7 Third Party Part y Inspection ........................................................................... ............................................................................................................................. .................................................. 36 3.5.7.1 AIA ..................................................................................... ................................................................................................................................................... .............................................................. 36 3.5.7.2 Eskom appointed AIA organization org anization ........................................................................ ................................................................................................. ......................... 36 3.5.8 MATERIALS MANAGEMENT PROGRAM ............................................................................................. 37 3.5.8.1 General ....................................................................................................... ............................................................................................................................................ ..................................... 37 3.5.8.1.1 Traceability .............................................................................................................................. .............................................................................................................................. 37 3.5.8.1.2 Positive Material Identification ................................................................................................ 38 3.5.8.1.4 Quantitative quality measurement tools ...................................................................... .................................................................................. ............ 38 3.5.8.1.5 Preservation ............................................................................................................................ ............................................................................................................................ 38 3.5.9 Expediting during contract c ontract execution ...................................................................................................... 41 3.5.10 Quality Control on Completion Com pletion of the Contract Contr act.......................................................................... ...................................................................................... ............ 42 3.5.10.1 Manufacturing Record Books. .................................................................. ....................................................................................................... ..................................... 42 3.6 SUPPLIER QUALITY PERFORMANCE MONITORING PHASE ................................................................... 43 3.7 E-QUALITY TOOL (ACHIEVER PLUS) .......................................................................................................... 44 3.8 PAYMENT AND DELIVERY .......................................................................... ............................................................................................................................ .................................................. 44 4. AUTHORIZATION .................................................................................................................................................. .................................................................................................................................................. 45 5. REVISIONS .................................................................... ................................................................................................................................................ ........................................................................................ ............ 45 6. DEVELOPMENT TEAM ......................................................................................................................................... ......................................................................................................................................... 45 APPENDIX A : TENDER & CONTRACT QUALITY REQUIREMENTS .................................................................... 47 APPENDIX B : QUALITY REQUIREMENTS FOR ISO 9001 SERIES ..................................................................... 48 APPENDIX C : TEMPLATE FOR A TYPICAL CONTRACT QU ALITY PLAN ......................................................... ......................................................... 49



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1. INTRODUCTION This specification is to specify and describe the minimum quality requirements for all existing and potential Eskom Contractors and Suppliers, and to define the quality criteria for the evaluation, selection and monitoring of same.

2. SUPPORTING CLAUSES 2.1 SCOPE 2.1.1 Purpose The purpose of this t his specification is to specify the requirements by which Contractors and Suppliers shall manage, implement, maintain and continually improve a quality management system (QMS) based on ISO 9001:2008 (or latest applicable revision). The intention is that Contractors and Suppliers should continuously adhere to Eskom’s quality requirements in respect of the supply of products and related services. 2.1.2 Applicability This specification applies to all employees, entities, suppliers and Contractors involved in Eskom new build and operating and maintenance programme (plant refurbishment, engineering, procurement, manufacturing, manufacturing, installation, installation, and commission works). When applied to a particular contract,


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FIDIC form of contract, as applicable to the specific contract

2.3 DEFINITIONS 2.3.1 Eskom Definitions a. Supplier The word supplier refers to the Contractor b. Customer The word customer refers to Eskom Holdings SOC Limited (in the context hereof referred to as Eskom) c. Contractor A group of people and facilities (corporation, firm, enterprise, institution etc.) with an arrangement arrangement of responsibilities, authorities and relationships. relationships. It also refers to supplier, consultant and service provider d.

Subcontractors An organization or legal entity that provides a product to the supplier and/or that enters into a subcontract and assumes some of the obligations of the supplier or prime Contractor

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Inspection Agency An organization or person appointed by Eskom for the purpose of performing quality assurance or



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specific Eskom project, and the methods to be utilized to ensure quality assurance, control and improvement of the identified activities that they will be carried out as stated in the Works Information to ensure that the product/service meets Eskom requirements (This document can be viewed as a combination of a PQP and QCP) m. Intervention points Intervention points are those control points indicated by the various controlling bodies concerned with the implementation of a specific QCP / ITP. These can be in the form of tests, inspection, surveillances, witnessing, reviews, failure and incident investigations) n.

Hold points An activity of an inspection and test plan which must be notified by the Contractor to Eskom and beyond which work shall not proceed without the attendance of Eskom’s representative or the written approval of Eskom to proceed.

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Surveillance Point Random monitoring of work processes and tests.

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Witness point An activity on an inspection and test plan where work may proceed providing Eskom or Authority/Agency has been notified as required and the latter has indicated that they will not execute the intervention point

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Document review



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All documentation and certification required to be issued by the Contractor in order that the takeover can be certified by Eskom (An index of data packages must be established before commencement of works) x.

Criticality Rating The risk ranking of structures, materials, equipment, components and/or systems determined on the basis of either FMECA/FMEA, HAZOP studies/reports or any applicable risk and criticality bases.

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FMECA Failure Mode Effects and Criticality Analysis (PGZ 45-25 - FMECA Studies).

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HAZOP Hazard and Operability Study (PGZ 45-24 - HAZOP Studies)

zz. Surveillance Point Random monitoring of work processes and tests. 2.4 ABBREVIATIONS Abbreviation

Description

AIA

Approved Inspection Authority

CV

Curriculum Vitae


Abbreviation

Approved Vendor List

NDT

Non Destructive Testing

NDE

Non Destructive Examination

O&M

Operating & Maintenance Manual Notifying Body

NCR

Non Conformance Report

PMI

Positive Material Identification

PQR

Procedure Qualification Record

WQR

Welders Qualification Record

WPS

Welding Procedure Specification

HES

Health, Environmental, Safety

MRB

Manufacturing Record Books

BOD

Basis of Design

FEED

Front End Engineering Design

CFCCQMP NORFI CAP

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Description

AVL

NOBO


Contractor Fabrication, Construction and Completions Quality Management Plan Notification of Readiness of Inspection Contract Administratio Plan



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2.5.1.5 Obtain support and agreement from Eskom finance and procurement organisations to establish and manage the Project quality Budget. 2.5.3 Contractor 2.5.2.1 Provide Eskom with information as requested for appraisal of the Contractor’s, Sub-Contractor’s and supplier’s performance of the Project, including but not limited to, copies of calculations, Construction Documents in preparation, purchasing and contracting documents, estimates, schedules, progress measurements, cost reports, etc. 2.5.2.2 Evaluate and assume full responsibility for all design work including that performed by the Sub suppliers, material/equipment suppliers and Sub-contractors including shop drawings and samples for quality, conformance to design, and safety. The Contractor shall be responsible for construction means, techniques, methods and procedures. 2.5.2.3 Maintain effective liaison as required to co-ordinate and expedite transmission and interpretation of Construction Documents, to implement necessary design changes or modifications, and to resolve technical problems. All formal communications with suppliers and Sub-contractors shall be through the Contractor. 2.5.2.4 Conduct regularly scheduled meetings with Eskom to discuss status of various stages of the Project, methods for resolving difficulties encountered or foreseen and other topics pertinent to the Project. Record and issue minutes promptly after each meeting. Conduct regularly scheduled meetings with Eskom to provide constructability input and other information regarding economy of design. 2.5.2.5 Process changes in accordance with the agreed Project change management procedure.



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2.5.2.16 Ensure that the Project Safety Plan is implemented and is effective in controlling the safe implementation of the Projects. 2.5.2.17 Develop and provide reports to the Eskom Project Manager detailing the status and anticipated completion of the Projects, in terms of cost, schedule, progress, earned value and quality. These reports must be developed by the Contractor and formatted in accordance with Eskom requirements. 2.5.2.18 Liaise with the Eskom Project Manager regarding the status of the Projects and specific problem areas. 2.5.2.19 In a timely manner, review with the Eskom Project Manager any aspect of the Projects or the Project that the Contractor believes could have an impact on total cost, schedule, or quality of the Project and agree to a course of action. 2.5.2.20 Liaise with local and regional authorities during approvals and ensure that all statutory requirements are met. This shall include developing proposals and applications on behalf of Eskom for statutory and third party approvals or submissions as may be required. (Some sites will require all liaisons with local and regional Authorities to be addressed via their own Eskom representative.) 2.5.2.21 Provide Eskom with evidence and assistance in demonstrating the integrity of the design, engineering and management services, and control over execution of the Project as may be required. 2.5.2.22 Ensure that timely and efficient procedures and work methods are adopted during the execution of the Project. (These should be detailed for the individual project.) The Contractor is particularly required to address areas of interfaces with other Eskom organisations and departments. 2.5.2.23. The Contractor shall, at least 90 days prior to the start of Construction, provide Eskom with a detailed procedure for setting up the Project Bank Account. The procedure shall also describe a detailed


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Reserves the right to review, inspect and audit any or all parts of the Contractor QMS as well as any documentation, materials or equipment associated with the Work, at any time or Project Work location. Shall carry out assessments and audits on all new Contractors and subcontractors Reserves the right to appoint resident quality inspectors that can be based at the Contractor or subcontractor’s premises and on site where the work is being performed. Reserves the right to select witness and hold points within all developed Supplier QCP/ITPs for Eskom oversight of selected functions and to perform surveillance or audits of the Work. Shall be given access at all reasonable times before, during and after manufacture and before delivery, construction, erection, commissioning to measure, test and inspect the products and workmanship as necessary on the Contractor’s premises and on Eskom sites. Reserves the right to suspend any pending deliveries, by the issuing of a cease delivery order at any time and for any portion of the work that is not being performed in accordance with the specified/agreed requirements. To expect the Contractor to use Eskom’s electronic system for the automation and management of quality and other relevant aspects of the project (Achiever Plus).

3.1 GENERAL REQUIREMENTS 3.1.1 QUALITY MANAGEMENT POLICY


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Contractor CQP shall be implemented through utilization of a comprehensive QMS. The QMS shall incorporate Quality management processes and procedures tailored to support Project Quality Policy, Goals and Objectives in all W ork functional areas and for all Work deliverables. Project Work functional areas include Engineering, Procurement, Project Controls, Logistics, Materials, Fabrication, Transportation, Preservation, Construction/Erection, Commissioning, Quality, HES, Security, Informational Management and other functional areas under Contractor Work scope.

The Contractor shall follow a graded approach and establish critical products and services, endorsed by Eskom. Contractors, subcontractors and all other suppliers of such products and services shall ensure compliance with QMS performance expectations. Eskom’s position is to contract with Contractors who fully demonstrate commitment to the development, implementation and maintenance of a Quality Management System that conforms to the requirements of ISO 9001:2008 (or latest applicable revision). or equivalent. The priority is to encourage Contractors to continually improve their quality management system and enhance service delivery by obtaining ISO 9001:2008 (or latest applicable revision). compliance and certification. •

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It is the Contractor’s obligation to ensure that their operations and the products and services it provides to Eskom comply with any applicable statutes and or regulations. Any non-compliance by the Contractor and the resultant corrective actions shall be the responsibility of the Contractor. The Contractor shall ensure that he complies with the works information and that appropriate quality requirements (as in the main contract) are included in subcontracts placed by Contractors to ensure subcontractor’s compliance with the Works Information.


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Engineering deliverables and the Engineering deliverables responsibility matrix shall obtain a minimum of DRC2 status and a DRC1 prior to distribution for use. Matrix should describe the internal approval cycle for the Contractor. Engineering Design Quality Plan processes shall define work processes including use of design software, alternative calculation requirements, and responsibilities for design activities f or each Engineering discipline engaged in the design Work scope. Organizational and technical design interfaces shall be identified and shall be controlled by engineering work processes including assignment of personnel with appropriate authority to assure coordination between Eskom, Contractor, subcontractors and Suppliers. Engineering Design Quality Plan processes shall provide for Contractor discipline subject matter expert systematic and controlled review of all design activities (e.g. establishing Basis of Design (BOD) requirements, reviewing design inputs, approving design outputs, etc.). Contractor discipline subject matter expert review and approval shall be documented prior to submittal of engineering deliverables for Eskom review.

3.1.3.3 Design Quality Planning The Contractor shall: •

prepare an Engineering Design Quality Plan or equivalent listing all Quality-affecting activities and deliverables to be performed by each engineering discipline. Design documents including specifications, data and other information contained in the Work scope shall form the basis for design planning.



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Contractor Automation Plan shall receive DRC 1 status prior to implementation. 3.1.3.4 Criticality Assessment and Application Contractor shall: •

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Utilize Quality Assurance and Quality Control activities (e.g. audits, assessments, verification and testing processes and procedures) commensurate with assessment of Criticality. The level of Supplier verification and oversight by the Eskom and/or Contractor is driven by criticality rating that each item or piece of equipment receives. Assess Criticality in compliance with Eskom “Criticality Rating Program” and shall obtain a DRC 1 status for Contractor criticality rating processes and process deliverables. Utilize Criticality Process outputs in planning for and execution of verification of engineering, design, procurement, construction, installation, hook-up and commissioning activities.

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Obtain DRC 1 status for verification plans.

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Ensure Criticality Ratings have been defined prior to issuing the first RFQ

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Incorporate criticality process outputs into Contractor Engineering Design Quality Plan.

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The criticality rating process should be used as a tool to reach an action plan that minimizes risk to Eskom. The initial criticality rating may be amended (over-ridden) to a higher Criticality Rating during the Supplier selection process based on their known current historical experience and previous knowledge of the applicable potential Supplier and/or Sub-Supplier.



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NOTE 1: Class-1 parts must be uniquely identified by a S/N, Class-2 parts should be serialised, Class-3 parts do not normally require serialisation but may be identified by a S/N, Class-4 parts do not require serialisation. NOTE 2: Installations cannot be classified as vital. However, if a faulty component could cause the loss of the equipment/life, this means that it contains a potentially vital characteristic and an independent double check requirement (i.e. "dual inspection") must be identified. 3.1.3.5 Design Inputs Contractor Engineering Design Quality Plan shall: •

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Include processes and procedures to assure applicable design input requirements, including latest local, state, national and international regulations, and applicable industry codes and standards are identified, documented and reviewed for adequacy. Incomplete, ambiguous or conflicting requirements shall be identified and referred to the appropriate authority for resolution. Include processes and procedures to assure interfaces are reviewed for effectiveness in sharing of information and in communication of design input detail, timing and quality of information needs. Disciplines shall include both internal and external interfaces.

3.1.3.6 Design Outputs



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3.1.3.8 Inter-discipline Check and Review (Squad Check) Contractor shall designate a Lead Discipline Engineer for each engineering discipline. Contractor Lead Discipline Engineer shall be responsible for verification that interdisciplinary checks and reviews required by the applicable discipline Engineering Design Quality Plan are performed by all affected internal and external interfacing disciplines including Eskom. The issuing discipline will examine all comments received and incorporate them into an updated design or other project document as appropriate. If the issuing discipline disagrees with any comments, the issue will be discussed with the reviewer (discipline organization) concerned until agreement on resolution is reached. No further work may be performed on the disputed activity until satisfactory resolution has been achieved. Responsibility for filing the original check prints or equivalent on which comments are recorded, including documentation of issue resolution, will reside with the issuing Contractor Lead Discipline Engineer. Each issuing discipline will maintain a file of inter-discipline review records where all comment copies are maintained for the duration of the Project. 3.1.3.9 Design Validation (Including Software Validation) Contractor shall develop and implement an Engineering Design Validation process. Contractor Engineering Design Validation process shall: •

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provide for a documented, comprehensive, and systematic examination of design elements serving to establish the extent to which Work scope deliverables have achieved compliance with Project requirements. incorporate but is not limited to design review, performance (simulation) testing, alternative



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preliminary design will be controlled, reviewed, and approved in the manner, and as far as practical, by the Engineering team members responsible for the original design. •

obtain written Eskom approval for post-design freeze design changes.

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Supply risk assessment data with request

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prepare a formal, written statement of rationale accompanied by a report detailing engineering, operational, construction, health, environment, safety, and other relevant discipline considerations for any post design freeze design change request. ensure that any proposed design change is evaluated for adequacy, safety, conformance with specifications, suitability to fulfil the purpose for which it is proposed and for cost and schedule impact. obtain Eskom Approval prior to commencement of detailed design change. develop and efficiently and effectively implement a post-design freeze Design Management of Change (MOC) process for any Eskom approved detailed design change. Contractor Design MOC process shall incorporate validation of efficient and effective use of Engineering and other discipline design processes and in particular shall ensure utilization of Contractor inter-discipline check and review processes. include in its processes for control of detailed design changes, a Process Safety Management of Change Procedure to identify and review changes that occur on documents used for the Design Hazard Review. The procedures shall be applicable to any changes in these documents through turnover. Changes to documents used in process hazard analysis shall be controlled using appropriate Eskom and/or national and international standards as a guideline e.g.US OSHA



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Design elements identified for enhanced control, e.g. (Criticality 1, 2 and as required 3) systems or system elements, shall be managed under Contractor product identification and traceability program from completion of detailed design through all subsequent Project phases, including handover to operations. Contractor engineering shall ensure efficient and effective communication of design element components subject to enhanced control through positive identification and traceability procedures to project Procurement and Quality. 3.1.3.13 Design, Safety and Model Reviews. Contractor shall: •

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document processes for conducting design, safety and model reviews. These processes shall receive DRC1 status prior to implementation. Design and safety reviews shall include a process hazards analysis using appropriate Eskom and/or national and international standards as a guideline e.g.US OSHA 1910.119. Design, safety and model reviews shall be planned, formal meetings during which an appropriately qualified multi-discipline team examines aspects of the design. The reviews shall at minimum consider compliance with Eskom Safety in Design standard and Eskom Operations Assurance Process requirements. Contractor process document shall provide for and describe Eskom role in design, safety and model reviews. provide Eskom a minimum fourteen (14) day notice of design, safety and model reviews to allow for appropriate Eskom personnel representation. Design, safety and model Review timing shall be reflected in the project schedule.


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Contractor shall document and make available for Eskom review a comprehensive fabrication, construction and completions Quality Management Plan (CFCCQMP). CFCCQMP shall include all Quality Management plans, processes, procedures and methods. CFCCQMP and organization structure, including a bar chart representation of the schedule proposed for personnel mobilization, shall be submitted for Eskom review not later than sixty (60) days prior to start of Work at any Fabrication or Construction site. Such mobilization shall be in compliance with “Project Quality Personnel Qualification Specification”. CFCCQMP, Quality Management organization structure and mobilization schedule shall obtain DRC 1 or 2 statuses prior to implementation. CFCCQMP shall ensure Fabrication and Construction Quality Management requirements for Work scope systems, system components, equipment, materials and other procured goods are clearly and unambiguously documented, and are efficiently and effectively communicated to Project Procurement, Logistics, Construction Management, Quality, Security and other Project functional areas (as required for efficient and effective support of Fabrication and Construction Work scope). All applicable codes, standards, and relevant acceptance criteria documents are available at the work location and that Eskom representatives on site shall have on going access to this information. Workplace documentation shall be available in English and in any workforce appropriate language. Contractor fabrication, construction and completions Management shall develop and implement a process for efficient and effective communication to Project Engineering, Security, Procurement, Logistics and other Project functional areas regarding environmental, workforce, community,



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3.1.4.2 Quality Audits and Related Quality Performance Reviews •

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Quality Audits and related Quality performance reviews are intended to provide an objective evaluation of compliance with performance expectations defined in this specification, in Contractor CQP and in any other project Work scope specification. Quality Audits and related Quality performance reviews include but are not limited to any Quality or other project functional area audits, assessments, verification of compliance reviews, surveillance, inspections, or other interim or final assessments of Work scope deliverables provided by Contractor, subcontractors or Suppliers. Quality Audits and related Quality performance reviews shall be carried out by trained, accredited and experienced personnel in accordance with procedures documented in the CQP. Contractor shall submit for Eskom review documented processes for conducting project Work scope Quality Audits and related Quality performance reviews. Contractor Quality Audits and related Quality performance review processes shall be designed to address evaluation of progress toward completion of project functional area deliverables as well as final deliverable quality. Contractor shall provide a schedule of anticipated Quality Audits covering all functional areas and related Quality performance reviews at the time of first post-contract award CQP submittal. Contractor shall maintain an accurate Quality Audit and related Quality performance review schedule and shall incorporate the current schedule as an attachment to the Contractor CQP. Contractor Quality Audit and related Quality performance review schedule development process



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3.1.4.3 Eskom Right of Access Eskom: •

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shall be granted electronic and hard copy access to all quality plans, procedures, documentation, and other quality records relating to the Work including but not limited to data extracts. reserves the right to review, inspect and audit any or all parts of the Contractor QMS as well as any documentation, materials or equipment associated with the Work, at any time or Project Work location. shall carry out assessments and audits on all new Contractors and subcontractors

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Shall support Eskom effort to monitor, verify and/or witness any activities associated with the Work at any time. Shall cooperate with Eskom requests for documentation, records, and inspection and witnessing. Eskom participation in audits, appraisals, assessment of plan and verification shall be conducted at no extra cost to Eskom Shall ensure supplier provides access to Eskom to all Work procedures, quality records, and to all supporting documentation through provision of access to view and photocopy as required to support verification of Work scope requirements. Access shall include the ability to photograph Eskom equipment, systems, system components, materials, etc. Provide access to all Quality related information pertaining to activities performed by itself or



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shall indicate to whom the organizations quality management representative reports in the organization a7]

Information on similar work performed (at most within the last two years)

a8]

Sample CQP (including a QCP and ITP) from a similar project carried out within the last two years.

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A sample Non-conformance report shall be attached to tender

a10] A sample of a corrective and preventive action report shall be attached to tender a11] A sample of an audit schedule and report on a sub-Contractor a12] A detailed description of the process and procedure for the evaluation, selection and control of suppliers and subcontractors shall be attached to the tender a13] Any quality management accreditations (NDT/ NDE/ Welding) and special processes requiring certification a14] List of long lead items a15] Preliminary manufacturing schedules a16] Preliminary risk assessment data a17] Preliminary list of critical characteristics 3.2.2 The Contractor shall submit a draft Contract Quality Plan (CQP) with the tender.



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l. This list shall indicate: i. the scope of supply of product and or service, ii. a method of acceptance of these sub-Contractors by Eskom shall be indicated iii. An indication of how the sub-Contractors shall be controlled and monitored during contract execution iv. Objective evidence that Contractors sub-Contractors will work to the specified quality standard v. An index of products that shall be: a.

Manufactured by Contractor /subcontractor

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Refurbished by Contractor /subcontractor

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Purchased as a new product

vi. A list of products/processes for which QCPs, ITPs WILL BE and WILL NOT BE prepared vii. A list of products/processes/services that require special controls (e.g. welding, NDT/NDE) viii. A description of the interface of the sub-Contractors and Contractors/suppliers QMS and applicable documents, procedures and work instructions ix. An index of all standards, specifications for all processes, products, materials and plant applicable to the works/contract


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a full schedule of subcontractors to be used during the lifecycle of the project. Such schedule shall include past performance of subcontractors as well as capabilities matrix

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the portion of the works information or volume of work to be subcontracted to each subcontractors with monetary value

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a schedule indicating how subcontractors were or will be pre-qualified,

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the form of contract that will govern and regulate relationships between the main Contractor and all subcontractors including term and conditions of contract

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subcontractors performance monitoring and control strategies

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a risk register listing all foreseeable contractual risks associated with the usage of subcontractors, sub consultants and suppliers with relevant and applicable risk management strategy.

All risks/foreseeable risks must be listed under contract data provided by the Contractor. Risks to be carried by the main Contractor shall be separated from those to be carried by subcontractors The risk management strategy must be aligned to actual costs and percentages stated in the schedule of costs components -

subcontractors respective high level programmes including subcontractors execution statements and respective interfaces

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subcontractors schedule of insurances



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which meet all applicable requirements of the contract, whether such products are manufactured, processed, provided or procured by the Contractors/Suppliers for the contract. Contractor shall source all services, materials, supplies, equipment, systems, system components, etc. from firms identified in Eskom Approved Vendors List (AVL). Should Contractor identify the need for sourcing from a firm or firms not currently included in Eskom AVL, Contractor shall notify Eskom in accordance with process defined in “Project Supplier Qualification Program (Contractor Request)”

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Use of services, materials, supplies, equipment, systems, system components, etc. from unlisted sources prior to receiving Eskom approval shall be subject to immediate incident investigation to determine the origin and nature of deviation from procedure and system requirements. Proposed incident corrective action shall be submitted to Eskom for approval. Repair and or replacement expense shall be assigned to Contractor account.

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Where corrective action includes independent testing, such testing may include: mechanical testing (tensile strength, elongation, charpy, etc.), chemical composition (wet chemical analysis), and any other supplemental testing required by the original material specification or Project requirements. Contractor shall be responsible for the cost of additional testing regardless of test results. Should Eskom elect to deny use of the material, all replacement material shall be furnished at Contractor cost.

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Management of subcontractors during project execution phase

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the Contractor shall submit the names of all proposed and qualified subcontractors for approval



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3.4 CONTRACT AWARD PHASE a)

Access to premises, facilities, documentation and information: i. Eskom or its inspection agency shall be afforded access to all areas of the Contractor’s and Subcontractors’ premises and facilities, to conduct quality audits, surveillance, investigations, expediting and inspections to verify compliance with the agreed requirements. ii. Eskom reserves the right to participate in incident investigations if the quality and / or technical characteristics of product and/or services to Eskom are affected, irrespective of whether the incident occurred on an Eskom site or the contractor’s premises. iii. All quality system documentation, records, reports, etc., shall be made available for review when requested by Eskom or its appointed inspection agency. The Contractor shall give written permission to its product and quality management system certification bodies, and/or any inspection/testing authority acting on its behalf, to make available all information at its disposal, and without any reservation, for review by Eskom, or by its appointed inspection agency iv. The Contractor shall provide suitable facilities to Eskom or its appointed inspection agency, and shall supply any assistance necessary for the performance of any audit, surveillance, assessment and/or inspection activities to be conducted by Eskom v. The Contractor shall provide timely notification to Eskom of changes to any



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3.5 CONTRACT AWARD AND QUALITY CONTROL PHASE 3.5.1 Pre-contract execution 3.5.1.1 Supplier and subcontractor Quality Management Plan Contractor shall require Suppliers and subcontractors to submit project Quality plans and associated documentation in accordance with requirements of Project Quality Management System processes applicable to subcontractor or Supplier Work scope. Contractor shall, where applicable based on W ork scope Criticality, ensure Procurement documents clearly and unambiguously require Supplier and subcontractor submission of a Supplier or subcontractor CQP for Contractor and Eskom review. Supplier or subcontractor CQP shall achieve DRC 1 status prior to implementation. Contractor shall ensure Supplier or subcontractor CQP are developed and implemented in accordance with ISO 10005 Quality Management System Guidelines for Quality Plans and with the applicable provisions of this Exhibit. In addition to the elements specified in ISO 10005 and in this Exhibit, Supplier or subcontractors CQP shall include: •

A comprehensive QC/ITP in compliance with section 4.9.4

•

Management of records, including material tests, PMI testing, material certification, etc.

•

Provision for free and uninhibited access by Contractor and/or personnel at the time of inspection.



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to be provided sufficiently prior to receipt (prior to shipment or earlier) to ensure appropriate resources are available at the time of delivery. Supplier and subcontractor CQP shall comply with Eskom “Mandatory Quality Requirements Specifications” and shall be submitted prior to the initial Work scope Kick-off or initial Pre-fabrication meeting and prior to commencement of manufacturing, whichever is earlier. 3.5.1.2 Supplier and Subcontractor Inspection and Documentation Requirements Contractor shall develop and implement processes and procedures which efficiently and effectively monitor, verify and document Quality of Work scope deliverables. Contractor shall ensure that Supplier & sub supplier QCP/ITP’s are prepared at a level of detail sufficient to address all Quality Control related activities in chronological order, from contract review through materials verification, manufacturing, fabrication, assembly, final testing, documentation, and certification. In addition, Contractor shall ensure compliance with the following requirements: •

•

•

All stages of manufacture, fabrication, assembly and installation shall be controlled by a Supplier QCP/ITP that clearly and unambiguously identifies the Quality verifications to be performed. Special attention to controls related to critical products and services All Supplier QCP/ITP activity shall be performed using an Eskom approved Supplier QCP/ITP. Supplier QCP/ITP and all documents included with, referred to or incorporated by reference in Supplier QCP/ITP shall be submitted for review and comment by Contractor and by Eskom within fourteen (14) days after the award of the PO. All Contractor and Eskom comments shall be resolved before commencing work.



•

The Contractors order number

•

Identification of the area of works/contract

•

Description of the work with components, item number and activity date

•

QCP/ ITP unique number

•

The dates on which the activities are due to start and end

•

A list of the sequence of operations, including inspection and tests

•

•

•

•

•

•

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The identification of the specification, drawing number, or procedure for each operation, with reference to the relevant criticality risk rating, FMECA and or HAZOP information The acceptance criteria with reference to the technical specification, in-house, national, or international standard, with the relevant clause number for each operation The inspection and test activities that the Contractor has nominated for his hold and witness points Provision for the inclusion of hold, and witness nominated by Eskom and or authority/agency Provision for hold, and witness point acceptance by date, and signature for all parties having intervention in the plan Inspection and test records to be generated by the Contractor for each operation and an indication of records to be provided to Eskom (as applicable)


•

•

•

•


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A section for signed acceptance of the QC/ITP by the Contractor, sub-contractor (where applicable), third party, and Eskom prior to commencement of work. Inspection or testing witness and hold points including but not limited to Factory Acceptance Test and package acceptance test, witness and hold points The Contractor must provide a written Procedure for notification of witness and hold points as specified in Eskom “Mandatory Quality Requirements” Specifications Provision for progressive review of MDR as fabrication/construction proceeds

A quality kick-off meeting will be held at the start of the contract and, if required, at the start of each subsequent phase. •

•

•

Contractor shall arrange Coordination meetings with Eskom prior to placement of orders for Criticality 1 or 2 items or equipment to ensure all technical and commercial requirements are clear and understood. Fourteen (14) days advance notice of meetings shall be given to Eskom Pre-manufacture and pre-fabrication meetings shall be held at Supplier shop before commencement of manufacture for all Criticality 1 and 2 and as required for Criticality 3 items and equipment to review manufacturing plans and procedures and to ensure Work scope product Quality verification requirements are clear and understood. Contractor inspection personnel, including inspection agency personnel, shall be competent and qualified to perform inspection and testing assignments. Mobilization of all such personnel shall be in compliance with “Project Quality Personnel Qualification Specification”



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Contractor processes and procedures for verification of Supplier and subcontractor purchased product compliance with specifications shall obtain DRC 1 status prior to implementation. The objective is to finalize any outstanding procedural or other issues before proceeding to deliver the Works. Eskom, in consultation with the Contractor, develops an agenda for the meeting. Eskom will keep minutes of these meetings. Mandatory pre-inspection meetings will be convened by Eskom or its Inspection Agency or AIA to be attended by the Contractor and subcontractors representatives, including their Quality representatives who will be involved with the Works and records to be kept. Eskom reserves the right to appoint resident quality inspectors that can be based at the Contractor or subcontractor’s premises and on site where the work is being performed. The Contractor is expected to provide work space at no cost to Eskom, for the inspector as required. Eskom may appoint any organization it prefers to perform quality assurance and quality control activities, either in the capacity as an AIA or Inspection Agency, on the works contracted to the Contractor, and the Contractor or his subcontractors may not object, prevent, hinder, undermine, circumvent, question, discredit or in any way make it impossible for such organization to carry out its work on behalf of Eskom. 3.5.2 Contract execution The Contractor shall submit the following documents within thirty (30) days after the contract date, prior to the commencement of work, for acceptance by Eskom:



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A log of reports shall be maintained by the Contractor by Purchase Order. Each report is to include but not limited to the following clearly identified sections: •

Engineering status;

•

Material status;

•

Fabrication/production status (include scheduled starting and shipping dates);

•

Inspection performed during that visit;

•

Significant conditions found requiring rework, repair or replacement by vendor;

•

Action and punch list items (including who is responsible for taking action and when action is to be completed);

•

Estimated completion percentage, and delivery dates;

•

Testing information (if applicable);

•

Safety observations; and

• •

Areas of concerns.

•

Contractor shall add the following information as a minimum with the initial inspection report: o

Estimated start/finish dates;

Shop work hours, days of week;

o

(Shop) vacations and holidays;



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All dispositions requiring Eskom approval shall be sought by Contractor using Eskom approved concession request process and form. Recurring problems shall be addressed by Contractor. Eskom may possibly offer solutions/ideas to minimize such occurrences. Eskom reserves the right to audit the control of non-conforming products, including associated documentation. Prior to the commencement of work, Contractor NCR documentation requirements shall be reviewed, discussed, and agreed upon between Eskom and Contractor. The results of this agreement shall be documented and included in Contractor QA/QC plan. Dispositions of “conforms to requirements” shall not be used for items that do not conform to stated requirements. Eskom reserves the right to reject any equipment or component that does not fully comply with these specifications or requirements at any stage in the project life cycle. Replacement of the equipment or components shall be at Contractor’s expense NCR’s should be closed prior to the next phase if the subsequent process does not allow for compliance to be achieved. Root cause analysis is a mandatory function leading to effective preventative action if issued with NCR’s, Contractors/Suppliers shall attach a completed Root Cause Analysis (RCA) to all NCRs with critical and major non-conformances. The RCA shall be similar to Eskom QMS procedure QM-56: "Quality Root Cause Analysis". 3.5.5 Contractor’s inspection and testing



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Contractor shall develop, document and implement processes and procedures for verification of compliance with specifications for all purchased products, inclusive of equipment, services, materials, systems, system components or other elements of W ork scope procured. Processes and procedures shall, at minimum, address compliance with specification elements identified below: •

•

•

A Criticality rating based inspection program in compliance with Eskom “Criticality Assessment Program” [1] shall be developed for all equipment, services, materials, systems, system components or other elements of Work scope procured. Contractor criticality rating based inspection program shall be utilized to determine Contractor, third party, and Eskom inspection activities defined in terms of Witness, Interim Witness, Hold, and Document Review points. Contractor shall require Suppliers of package equipment to participate in Contractor Criticality Rating based inspection program to ascertain appropriate extent of Contractor and Supplier involvement in product verification of Supplier lower tier or sub-Suppliers. Contractor shall arrange Coordination meetings with Eskom prior to placement of orders for Criticality 1 or 2 items or equipment to ensure all technical and commercial requirements are clear and understood. Fourteen (14) days advance notice of meetings shall be given to Eskom o

o

o

Requirements for inspection checklists and inspection assignments with lists of items to be inspected. Inspection and testing report format, report content, schedule for report processing and distribution and report retention requirements. Inspection and test report results response tracking (log) and resolution of nonconformance in inspection and test processes, procedures or methods and non-



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identification of pressure retaining materials and witness verification of special tests, Rubber inked stamps shall be used for documentation review processes). Control of Special Processes Definition. A manufacturing process for which results cannot be checked afterwards by means of measurements or other objective inspections, but integrity is ensured solely through employing qualified personnel, qualified materials with qualified equipment and qualified process cycles in a qualified environment. (Examples: Heat Treatment, Surface Treatment, Shot Peening, Welding, NDT, Composites.) •

•

•

Contractors/Suppliers as well as their sub-contractors for criticality / class-1, 2 and 3 parts shall maintain uninterrupted measurements over at least a 6-month period as proof that their Special Processes are under complete control. Eskom reserves the right to audit the control data and perform in-depth system audits on any Special Processes that are involved in the product/service delivery to Eskom. Eskom reserves the right to require the application of quantitative quality measurement tools on any Special Process that are involved in the product/service delivery in order to establish an understanding of the quality of the product or service about to be delivered or delivered

Training and Competencies


•

•


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A certificate of conformance shall be completed and issued for every batch of product upon consignment. Eskom will have the right to request supplementary information and documentation related to results of inspections carried out by the Contractor on its own sub-Contractors or operations.

3.5.7 Third Party Inspection Contractor shall document processes and procedures for engaging and supporting third party inspection of equipment and materials as required by government authority and/or industry standard. Readily demonstrable, documented compliance with government regulatory requirements is mandatory. Where government authority and industry standards conflict, the more stringent expectation shall apply. Contractor shall submit to Eskom (PQM) any proposed third party inspectors’ resume for review and/or interview prior to their use. Submission shall be in compliance with “Project Quality Personnel Qualification Specification”. Contractor shall give Eskom fourteen (14) days’ notice of all visits to the Work site(s) by third party inspectors, to facilitate planning for Eskom participation in such visits. 3.5.7.1 AIA Eskom will appoint or approve an inspection agency and where statutory inspections are applicable, the appropriate AIA. 3.5.7.2 Eskom appointed AIA organization



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•

Corrective actions taken as the result of non-conformances raised by Eskom or the supplier

•

Contractors test certificates as per requirements of technical specification(s)

•

Contractors certificate of conformance

•

Typical test certificates

•

Inspection & Test Reports

•

NDE Operator Certification

•

Eskom approved ITP

•

•

Eskom approved drawings , connecting diagrams , bills of materials (latest Revisions of the applicable documents) Eskom approved procedures for complex tests and processes like Welding, NDT, High Pressure test, cryogenic test, Hydro tests etc.

•

Any other documents as prescribed by Eskom.

•

NCR and concessions register.

3.5.8 MATERIALS MANAGEMENT PROGRAM 3.5.8.1 General •

Contractor Materials Management Program shall be developed and implemented to effectively



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subsystems, and systems in compliance with Eskom “Traceability and Marking Specification for Material and Equipment” and Eskom equipment list specifications. Contractor traceability and marking program shall describe how material, components, equipment, subsystems, and systems are to be identified, marked and traced through Engineering, Procurement, Logistics, Fabrication and Construction Work. 3.5.8.1.2 Positive Material Identification Contractor shall develop and implement an effective and efficient program for conducting Positive Material Identification (PMI) in compliance with Eskom PMI specifications. Contractor PMI Program shall describe how equipment and material requiring PMI is to be identified, marked and shall include in detail, the disposition of PMI records. Positive Material Identification capability shall be provided at locations where material, components, equipment, subsystems, and systems made of metallic alloys are received into Contractor or Eskom custody. 3.5.8.1.4 Quantitative quality measurement tools For some products/services the Contractor/Supplier may be required to conduct for example, SPC per ISO 11462:2010: "Guidelines for Implementation of Statistical Process Control (SPC)" • •

The key characteristics may be determined by Eskom. In addition, the Contractor/Supplier shall review Eskom specifications and processes in



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associated installations. Moreover there is also a need to integrate data flows and systems between Eskom and the contractor. Further details are included in the Eskom specifications and works information. •

•

•

•

•

•

•

Review and tracking of compliance with Eskom and Contractor Engineering specification of preservation requirements Review and tracking of compliance with Supplier provided preservation requirements and recommendations Evaluation of prospective temporary and longer-term material storage sites for consistency with Preservation Program expectations Preservation Work plan development and plan execution performance evaluation of all parties engaged for provision of material transportation, handing or storage services Oversight of material quality preservation plan preparation and plan execution performance at all Work locations Development of a Preservation Program records management process, in compliance with Eskom Information Management requirements, which comprehensively addresses generation, maintenance and ready access by Eskom to all Preservation Program records Contractor shall deploy a clearly defined documented program providing for identification of all physical asset pre-operation preservation of quality requirements. In this reference, the term physical assets should be understood to include bulk materials, including consumable items, equipment systems, system components, and any other procured or supplied materials or equipment transferred to project control but not yet deployed for operational purposes.


•


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Contractor Preservation Management Program shall encompass identification, planning, acquisition of materials and services, and performance monitoring of all preservation management systems, processes, procedures, methods, work practices, etc.

Contractor Preservation Management Program shall clearly and unambiguously address temporary, long term and in-transit preservation requirements including but not limited to: •

•

•

•

•

•

•

Requirements for protection or insulation from atmospheric conditions, sunlight, temperature, soil, dust, humidity, salt spray, corrosive atmospheres or other physical environment conditions Detailed procedures for application, use, monitoring and maintenance of coatings, coverings, fasteners, lines and other components for internal and external weather proofing Requirements for electrical grounding or isolation Requirements for internal or external environment creation, e.g. inert gas charging, heating, cooling, etc. inclusive of gas storage, electric power supply, etc. Detailed procedures for initial set-up, charging, activation, and maintenance of internal atmosphere generation, regeneration, monitoring and relieving systems, e.g. inert gas management systems Requirements for protection or insulation from vibration or long period cyclical motion in transit, e.g. wave generated movement during sea transport Internal and external structural integrity protection, e.g. internal and external bracing, padding, framing, chocking, etc. Support structure requirements, e.g. stools, pads, or other device, substrate

rt required



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Project scope of responsibility through any period of temporary or longer term storage, through any period of transit including transit for final delivery at point of active use or installation. •

•

•

•

•

Contractor Preservation Management Program shall clearly and unambiguously address processes and procedures to ensure storage and control of materials is accomplished in accordance with manufacturer recommendations, specifications and project specific requirements. Contractor Preservation Management Program shall incorporate special precautions to address preservation and control of valves, electrical motors and components, mechanical and rotating equipment, piping and fittings, instrumentation, flange faces, gaskets, coatings, insulation, and other materials. Special precautions include but are not limited to Supplier specified maintenance procedures related to engines, electric motors, pumps, compressors, etc. such as periodic shaft rotation, engine turnover, lubrication, etc. Contractor shall ensure that clear and unambiguous requirements for Preservation of system, system components, equipment, materials and other procured goods are clearly and unambiguously documented in purchase orders, work authorizations and other communications between Contractor, Suppliers and subcontractors. Where Supplier or subcontractor expertise is utilized in determination of Preservation protocol, Contractor Procurement processes shall ensure clear and unambiguous documentation of Supplier and subcontractor input to Preservation Management Program requirements. Contractor Procurement shall ensure Preservation requirements for Work scope systems, system components, equipment, materials and other procured goods are clearly and unambiguously documented and that Preservation requirements are efficiently and effectively communicated to


•

Detailed manufacturing programme

•

Details of long lead items

•

Raw material status report

•

Unpriced sub-orders

•

Monthly progress reports

•

Non-conformance reports

•

COC’s upon delivery

•

Release reports


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3.5.10 Quality Control on Completion of the Contract 3.5.10.1 Manufacturing Record Books. Contractor shall provide Supplier with MRB requirements based in Vital Documentation and Data Deliverables Specification and this document. Any matter of perceived conflict between Vital Documentation and Data Deliverables Specification and this specification must be resolved prior to start of work. These requirements shall form part of all RFQ’s and PO’s and shall be communicated to all Contractor Quality Representatives. Contractor shall document process for review of Supplier proposals for MRB content and compilation, Contractor mechanism for communication of MRB requirements to Suppliers and Contractor Quality Representatives, Contractor proposals for monitoring the effective and timely compilation of the MRB and Contractor controls for ensuring completeness of the MRB prior to


•

•

•

•


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Type test certificates and statutory/legal certificates (as applicable for a particular equipment like boilers) All the inspection reports/witness reports/minutes of inspection as issued by the Eskom’s inspector/Contractor’s QC All Eskom approved concession permits All the Non-Conformance reports raised by Eskom or Contractor during the contract along with the corrective action taken reports and the subsequent closure of the said Non-conformance.

•

Corrective actions taken as the result of non-conformances raised by Eskom or Contractor

•

Contractors certificate of conformance register

•

A copy of Eskom’s inspection release form

•

Data Book signoff and acceptance sheet

•

Copy of calibration records associated with tests and inspections

•

Any other documents as prescribed by Eskom.

3.6 SUPPLIER QUALITY PERFORMANCE MONITORING PHASE During the contract execution phase, Contractors will be monitored by Eskom for performance on quality related aspects. The outcomes of such monitoring will enable Eskom to take any appropriate actions pertaining to the



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3.7 E-QUALITY TOOL (ACHIEVER PLUS) Eskom has implemented an electronic system for the automation and management of quality and other relevant aspects of the project. The system will enable collaboration within Eskom and between Eskom and its Contractors, through workflow, on matters applicable to the quality system of the project. Contractors are therefore obliged to have access to and to use this system. Therefore: •

•

•

•

•

The Contractor will use Eskom’s quality management software system Achiever Plus.NET during contract execution. It is the responsibility of the Contractor to acquire access to the system from Eskom within 30 days after contract award. Eskom will arrange for access and training of relevant personnel to the Achiever Plus System. Relevant system functionalities to be used, information to be captured and outputs to be produced via the system will be communicated to the Contractor. The Contractor is at liberty to extend this requirement to its Subcontractors, in which case Eskom needs to be notified. Details such as names, Qualifications, accreditations, of all Contractor and Subcontractor staff performing Quality functions (inspections, NDT, Audits, QA, document and Record Management), specialised processed such as Welding, Engineering, Project Management and their teams, shall be captured in the Eskom e-System (Achiever Plus) module , and maintained by the Contractor. The Contractor will also use this system to schedule and track attendance of certain mandatory



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specify the reasons for rejection. Rejected Deliverables shall either be returned to the Contractor for corrective action or corrected on Site in accordance with the provisions of this clause. Unless otherwise instructed by Eskom the Contractor shall promptly Replace, Repair or Rework any deliverables which need to be re-supplied. In either case, all expenses incurred by Eskom shall be for the Contractor's account, set-off against any payments due by Eskom to the Contractor. •

Deliverables rejected after Delivery will be held and returned at the risk and expense of the Contractor. Written notice of rejection by Eskom will specify whether the Deliverables shall be re-supplied or whether the contract in respect of the rejected Deliverables shall be terminated without liability to Eskom. If Eskom has paid any part of the Price of rejected Deliverables, the Contractor shall refund such payment, interest thereon and any other expenses incurred by Eskom in respect of such rejection, on demand.

4. AUTHORIZATION This document has been seen and accepted by: Name

Designation

Sipho Tjabadi

General Manager GC Quality Management

Naresh Singh

General Manager Eskom UK Office

Roy Nolan

Manager QC Local

Emmanuel Matlala

Manager QC Transmission Projects


•

Thabita Joubert


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APPENDIX A: TENDER & CONTRACT QUALITY REQUIREMENTS

Doc. no.

TENDER/CONTRACT QUALITY REQUIREMENTS

Ref. no.

Rev. 0.0

Doc. type: FORM

Page 1 of 1

Enquiry/contract no: Equipment/service Indicate with an X as applicable in box below or N/A Section A: General Requirements

X

Section B: Tender Submission Phase

X

Section C: Tender evaluation, adjudication and negotiation phase

X

Section D: Contract Award Phase

X

Section E: Contract Execution and Quality Control Phase

X

Section F: Supplier Quality Performance Monitoring

X

Section G: e-Quality Tool

X



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APPENDIX B: QUALITY REQUIREMENTS FOR ISO 9001 SERIES QUALITY REQUIREMENTS FOR QUALITY MANAGEMENT ISO 9001 SERIES

Doc. no.: Ref. no.:

Rev. 0

Doc. type: FORM

Page 1 of 1

Enquiry/contract/order no.: ……………..………………………Plant: ………………………………………. Equipment/service: …………………………………………………………………………………………… The following areas of ISO 9001 quality management systems will be mandatory as indicated: (Yes or No) Quality management system: General requirements Document requirements Management responsibility: Management commitment Customer focus Quality policy Planning Responsibility, authority, and communication

Yes Yes Yes Yes Yes Yes Yes



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APPENDIX C: TEMPLATE FOR A TYPICAL CONTRACT QUALITY PLAN

CONTRACT TITLE: CONTRACTOR: ESKOM ENQUIRY/CONTRACT NUMBER: COMMENCEMENT DATE: COMPLETION DATE:

CONTRACTOR Compiled by:

Name

Designation

Signature

Revision



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CONTRACT QUALITY PLAN SAMPLE INDEX �� & �� & ��


o

TITLE Submitted to Eskom during the contract Method statements QCP / ITP Captured in the QMS of the Contractor / supplier Quality Manual Quality Policy QCP / ITP Submitted prior to completion of the works Method statements / procedures QCP / ITP from suppliers Certificates of compliance


o

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NUMBER


9.


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INDEX OF ITEMS TO BE MANUFACTURED, REFURBISHED AND NEWLY PURCHASED ITEM DESCRIPTION

MANUFACTURED

REFURBISHED

PURCHASED

10.

ITEMS THAT NEED QCP OR NOT (Description of all products/processes which will be monitored by an approved QCP)

11.

AREAS AND PROCESSES REQUIRING SPECIAL CONTROLS (Description of all products/processes/services which will require special controls, i.e. welding, NDT/NDE)

12.

INTERFACE OF SUB-CONTRACTORS WITH THE QMS OF CONTRACTOR (Description of the interface of the sub-Contractors and Contractors/suppliers QMS and applicable documents, procedures and work instructions)

13.

INDEX OF ALL STANDARDS & SPECIFICATIONS (For all processes, products, materials and plant applicable to the works/contract)

14.

HOW QUALITY RECORDS WILL BE CONTROLLED AND RETAINED (Description of how all quality records shall be controlled (e.g. identified, completed, retained and disposition) LIST OF PURCHASE ORDERS FOR QUALITY CRITICAL ITEMS

15.



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APPENDIX D: DEFECT NOTIFICATION

Doc. no.:

DEFECT NOTIFICATION

Ref. no.:

Rev. 0

Doc. type: FORM

Page 1 of 1

2. CONTRACTOR: 3. CONTRACT/ORDER NO.

4. AUDIT/SURVEIL./INSPECT. NO.

5. DESCRIPTION OF THE WORKS

6. QUALITY REQUIREMENT

7. DESCRIPTION OF DEFECT R E Y O L P M E

8. NOTIFIED BY:

ORIGINATOR NAME:

SIGNATURE:

9. FOR DEFECT NOTIFIED BEFORE * COMPLETION

10. REPLY DATE:

FOR DEFECT NOTIFIED AFTER * COMPLETION

DATE:



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APPENDIX E: CAR

Doc. no.:

CORRECTIVE ACTION REQUEST (CAR) Recipient Project name Location Site

Ref. no.:

Rev. 0

Doc. type: FORM

Page 1of 1

Name of Supplier / Business Unit/Department Order number Line reference National contract number

Description of product or service Description:

Address

Reference documentation

Drawing / Item number

Originator's name

Signature

Date

Response date

E-mail address

Telephone

Cell

Facsimile

Recipient's representative: acknowledgement of understanding of above non-conformance Recipient's name

Signature

Title

Date

E-mail address

Telephone

Cell

Facsimile



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APPENDIX F: CONCESSION

APPLICATION FOR DEFECT (CONCESSION) ACCEPTANCE PROJECT/STATION/SITE

REGISTER NO.:

Doc. no.: Ref. no.:

Rev. 0.0

Doc. type: FORM

Page 1 of 1

ORGANISATION:

DATE:

ESKOM:

DATE:

CONTRACTOR/SUPPLIER: SUBCONTRACTOR IF APPLICABLE: CONTRACT/ORDER NO.:

SPEC. NO. AND REV.:

KKS NO.:

PLANT/MATERIAL/SERVICE DESCRIPTION: REASON FOR APPLICATION:

NCR REF. NO.: CAR REF. NO.:

PROPOSED SOLUTION/REPAIR: R O T

SUPPORTING DOCUMENTS:



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APPENDIX G: CONCESSION

Doc. no.:

CONTRACTOR'S APPLICATION FOR ESKOM INSPECTION OF THE WORKS/PART OF THE WORKS

Enterprises ORIGINAL TO:

Contractor

COPIES TO:

Employer

Ref. no.:

Rev. 0.0

Doc. type: FORM

CONTRACTOR REF. NO.: Documentation Centre/contract file

PROJECT:

CONTRACTOR :

ENQUIRIES:

PHONE NO.:

CONTRACT/ORDER NO.:

CONTRACT ITEM NO.:

APPLICABLE MODIFICATION NO.(S): UNIT NO.:

KKS CODE/PLANT NO.:

PLANT/ITEM: SECTIONAL/WHOLE OF WORKS COMPLETION DATE: QA REVIEW: HAVE ALL APPLICABLE NCRS, DCRS, AND CONCESSIONS BEEN CLOSED OUT? *

Page 1 of 1

YES

IF “NO”, INDICATE APPROPRIATE NUMBERS, AND ATTACH

*

NO



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APPENDIX H: REQUIREMENTS FOR A PRODUCT VERIFICATION PLAN

Purpose o

To define precisely the extent and type of inspection and testing during manufacture and erection of statuary operating plant equipment and components.

Scope All pressure parts, welds in pressure parts and welds of non-pressure parts, to pressure parts of the entire plant. Responsibilities o

It is the responsibility of the assigned Inspection Authority, to establish the Product Verification Plan and submit it to Eskom for approval. Eskom shall verify and introduce his own interventions. It is the Contractor’s responsibility, to provide proof of compliance with the Product Verification Plan, e.g. through records, Quality control plans, NDE reports and Third Party inspections. References o

o

In addition to the specifications referenced in the Specification the type and extent of inspections and testing per PVP should be based on an internationally recognized manufacturing specification, e.g. VGB-Guidelines (typically R 501 H for Boilers etc) or equivalent. The Product Verification Plan shall reference the relevant international, national and Eskom Specifications ruling the applicable method of tests and the approval criteria.

eskomESKOM

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