45M694P1UK-04

User Manual NOVO TOUCHBET™ LIVE-ROULETTE

45M694P1UK-04

Version 4.6-25 The author of this documentation has devoted best efforts and great care to the production and compilation of all technical information, taking advantage of advanced controlling mechanisms. It is however conceivable that some errors may be contained herein. All error reports and recommendations are welcomed. Telephone +43 - 2252 - 606 340 (Technical Support). No warranty is given, nor is any representation made, as to the exclusion of possible errors and the ultimate accuracy at time of reading of the information contained herein. As such NOVOMATIC shall accept no liability for any damages or consequential damages arising from the use of the information contained herein. All product and company names mentioned herein may be the trademarks or registered trademarks of their respective owners / companies. All Rights Reserved. Under no circumstances may this documentation (or any part thereof) be subjected to any form of reproduction, processing, multiplying, distribution, storage in a retrieval system, or translation into any language, without the express written consent of NOVOMATIC.

Copyright AUSTRIAN GAMING INDUSTRIES NOVOMATIC GROUP OF COMPANIES Wiener Strasse 158, 2352 Gumpoldskirchen, Austria, Europe. Tel. +43 2252 / 606 / 0, Fax +43 2252 / 63587 Internet: www.novomatic.com

© 10 2003 Novomatic AG

About this Manual: This Manual is intended to be a permanent source of reference for the user. The individual sections contain important information on: Handling Operation Service Repairs This Manual is divided into eight sections. Each part explains specific aspects relating to the operation of the system. Part I - Introduction: Provides information on technical data and dimensions of the installation. Part II - System Information: Provides general information on the game.

Part IV - Software Terminal: Explains the software, the accounting as well as the configuration and initialisation options of the terminal. Part V - Software Server: Explains the software, the accounting as well as the configuration and initialisation options of the server. Part VI - Error Handling: Contains a description of the possible error messages and handling. Part VII - Maintenance: Describes the maintenance work for all component parts of the installation. Part VIII - Hardware: Describes the individual component parts of the installation.

WARNING Please note that this manual may contain sections which do not relate to the installation as actually delivered to you and which therefore are irrelevant.

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Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: [email protected]

45M694P1UK-04

Part III - Gaming Instructions: Provides comprehensive instructions for game play.


45M694P1UK-04

Table of Contents I I.1 I.2

- Introduction - Specifications of the Terminal. . . . . . . . . . . . . . . . . . Page - Specifications of the Server . . . . . . . . . . . . . . . . . . . Page

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7 8

II II.1 II.2 II.3 II.4 II.5 II.6 II.7 II.8 II.9

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Page Page Page Page Page Page Page Page Page

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11 11 11 12 15 16 17 18 19

III III.1

- Gaming Instructions - Gaming instructions for NOVO TOUCHBET™ LIVE ROULETTE . . . . . . . . . . . . . Page

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21

IV IV. IV.1.1 IV.1.2 IV.1.3 IV.1.4 IV.1.5 IV.1.6 IV.1.7 IV.1.8 IV.2 IV.2.1 IV.2.2 IV.2.3 IV.2.4 IV.2.5 IV.2.6 IV.2.7 IV.2.8

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Software Terminal Main Menu / Setup . . Finances . . . . . . . . . Hopper Refill . . . . . . Previous Games . . . . Program Version . . . . Printed Tickets . . . . . Show Log File . . . . . . Calibrate Touchscreen Open / Close Table . . Main Menu / Service . Hardware . . . . . . . . . Reset Hardware Error Calibrate Touchscreen Check Game Protocol Show Trace File . . . . Show Log File . . . . . . Hopper Test . . . . . . . Printer . . . . . . . . . . .

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47 51 65 67 69 71 73 75 77 81 83 93 95 97 99 - 101 - 103 - 105

V V. V.1 V.2 V.3 V.4 V.5 V.6 V.7 V.8

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Software Server Main Menu . . . . . . . . Password . . . . . . . . . Configuration . . . . . . Server . . . . . . . . . . . Wheel . . . . . . . . . . . Service . . . . . . . . . . Terminals . . . . . . . . . Network File Sharing . Exit . . . . . . . . . . . . .

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System Information Inspection (damage in transport) Installation instructions . . . . . . . Power-up . . . . . . . . . . . . . . . . . Safety Precautions . . . . . . . . . . ID Plate . . . . . . . . . . . . . . . . . . Network configuration . . . . . . . . Cash System . . . . . . . . . . . . . . Meters . . . . . . . . . . . . . . . . . . . Doors . . . . . . . . . . . . . . . . . . .

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109 111 113 133 141 147 149 153 157

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VI VI.1 VI.2

- Error Handling - Lack of line voltage . . . . . . . . . . . . . . . . . . . . . . . . . Page - Error messages of the software . . . . . . . . . . . . . . . . Page

- 161 - 162

VII - Maintenance Maintenance instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page

- 175

VIII - Hardware Description of components of the Terminal . . . . . . . . . . . . . . . . Page Description of components of the Server . . . . . . . . . . . . . . . . . Page

- 183 - 185

VIII.1 VIII.2 VIII.3 VIII.4 VIII.5 VIII.6 VIII.7 VIII.8 VIII.9 VIII.10 VIII.11 VIII.12 VIII.13 VIII.14 VIII.15 VIII.16 VIII.17 VIII.18 VIII.19

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Hopper . . . . . . . . . . . . . . . Mains power supply. . . . . . . Switching power supply . . . . Bill acceptor . . . . . . . . . . . . Coin acceptor . . . . . . . . . . . Monitor . . . . . . . . . . . . . . . Touchscreen . . . . . . . . . . . . Multi-interface . . . . . . . . . . Logic unit. . . . . . . . . . . . . . Server PC . . . . . . . . . . . . . Reader Head . . . . . . . . . . . Network distributor (HUB) . . Uninterruptible power supply Camera . . . . . . . . . . . . . . . Barcode Reader (Cashdesk) . Ticket printer . . . . . . . . . . . Mechanical meters . . . . . . . Modem . . . . . . . . . . . . . . . Illumination . . . . . . . . . . . .

..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... (UPS) ..... ..... ..... ..... ..... .....

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Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page

187 193 199 203 209 213 219 221 225 239 243 247 249 253 255 259 263 267 269


45M694P1UK-04

Table of Contents


Introduction

Part I - Introduction - Specifications of the Terminal

I.2

- Specifications of the Server

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I.1


Page 5


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Introduction

Page 6


Introduction


I.1 - Specifications of the Terminal (Slant-Top) Type: FV 680 PC Power supply: 230V/50Hz or 110V / 60Hz Power consumption: 250W Weight: 166kg

NO BILLS

1059

105

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849

954

INSERT BILLS

550

710

670 804

Illustr. I-1 Dimensions of the terminal (in millimeters)


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Introduction


I.2 - Specifications of the Server

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Type: FS 695 PC Power supply: 230V/50Hz or 110V / 60Hz Power consumption: 250W Weight: 130kg

495 515

Illustr. I-2 Dimensions of the server cabinet side view (in millimeters) POWER

H.D.D.

LAN

705

POWER

PUSH

POWER

H.D.D.

LAN

POWER

Smart-UPS 7 0 0

540

Illustr. I-3 Dimensions of the server cabinet front view (in millimeters) Page 8



System Information

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Part II - System Information II.1

- Inspection (damage in transport)

II.2

- Installation instructions

II.3

- Power-up

II.4

- Safety Precautions

II.5

- ID Plate

II.6

- Network configuration

II.7

- Cash System

II.8

- Meters

II.9

- Doors


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System Information

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System Information

II.1 - Inspection (damage in transport) Should any visible damage have occurred in the device in transport, these must be immediately reported to the sender and confirmed by the same.

II.2 - Installation Instructions It must be ensured that the machine is operated in an upright and horizontal position. The terminals (slant tops) can be installed very close one beside the other. The minimum distance to back walls or the like should be 10 cm.

II.3 - Power-up 1.) Before switching the equipment on check the power supply. The equipment has been designed to sustain alternating current of 230V ±10%, 50 Hz or 110V ±10%, 60 Hz. Make sure that the mains voltage corresponds to the voltage indications on the equipment.

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2.) The system is equipped with an earthing connection. Ensure that the mains supply is also equipped with an earthing connection. 3.) Plug in the mains plug. 4.) Open the main door. 5.) Switch the equipment on. 6.) Close the main door. 7.) After a short self test the equipment is ready for operation.


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System Information


II.4 - SAFETY PRECAUTIONS For operating safety and to avoid damage to the machine, read carefully and observe the following instructions. Because the attendee responsible for usual maintenance has to open the machine, he has to get informed about the following safety precautions. There are static-sensitive parts inside the machine which could be damaged by electric discharge. Ground yourself on the ground-point inside the machine to neutralize electric charges before changing or maintaining inner parts.

CAUTION In case of emergency power off the machine Only disconnecting the power line from the outlet achieves a powerless machine! For machines with uninterruptible power supplies (UPS) you have to switch it off too!

If there are unusual smells or sounds coming from the machine, unplug the unit from the AC outlet immediately and for machines with an UPS power it off too. Please contact a qualified service personnel. Continued operation may be dangerous and could result in a risk of fire or electric shock. Do not open the cabinet by force There are potentially dangerous high voltage components inside. Opening the cabinet could result in a serious risk of fire hazard or electric shock. There are no user serviceable parts inside. Refer all service to qualified service personnel. Never insert objects into the cabinet ventilation openings Do not push any objects through cabinet ventilation slots as they may touch dangerous voltage points or cause short circuits that could result in a risk of fire or electric shock.

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Unplugging the machine with wet hands could result in a risk of electric shock.


System Information

Never spill liquid of any kind (coffee, wine. etc.) on the machine. In case of an accident, this may result in a risk of fire or electric shock. Unplug the unit and have it checked by a qualified service personnel. If the machine has been exposed to very low temperatures, do not power it up immediately. The machine has to reach room temperature (convenient temperature is 10°C to 35°C). Be aware not to exceed the operation humidity range of 30% to 80% (not condensing). Avoid damage to the wires Do not load anything onto the power cord and do not bruise or stretch any wires. Damaged wires could result in a risk of fire or short circuit. Keep the wires away from where people will walk on them or stumble and be injured.

WARNING Environment

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Suitable for indoor use only! Do not expose the machine under any circumstances to rain or temperatures greater than 50°C. The operating temperature must not exceed 35°C. Also do not install it close to a radiator heating. Do not install the machine in locations with rapid changing temperatures or excessive dust. This could cause the risk of fire hazard, short circuit or other damages. Provide adequate space for ventilation Openings on top, sides and in the bottom of the cabinet are provided for ventilation. To ensure proper operation and to prevent overheating, these openings should not be blocked or covered. To allow hot air to escape make sure that there is a minimum space of 10cm between the machine and a wall or alike. If the machine becomes too hot, it might cause a fire hazard.


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System Information


IMPORTANT Influence of magnetic fields Do not install machines with CRT-monitors close to strong magnetic fields like loudspeakers or fluorescent lamps. Those equipments could interference the monitor, or unusual noises could be heard. Machines with LCD-monitor Do not hit or scratch the surface. High pressure or sharp objects could cause irreparable damages. To clean the surface use some absorbent cotton or soft cloth and a windowcleaner. If the display accidentally breaks and the liquid cristal material leaks, it should be kept away from the eyes or mouth. In case of contact with hands, legs or clothes, it must be washed away thoroughly with soap.

NOTICES If these instructions are followed closely and the machine is maintained and handled in a proper way, it complies with the usual safety standards.

We hereby disclaim any warranties for improper handling of the machine.

WARNING The following service instructions are for use by qualified or trained personnel only. To avoid personal injury or damage to the equipment, do not perform any servicing other than such contained in this manual.

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For security reasons any changes and exchanges of defective parts have to be accomplished with originally or manufacturer-registered parts.


System Information

II.5 - ID Plate

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Free place for optional governmental logo.


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System Information


II.6 - Touchbet - Network Configuration The Touchbet System consists of the below main elements:

Configuration:

Reader Heads (are fastened to the roulette wheel) Server Player Terminals

The Server is connected to the individual terminals and the Wheel (via ETHERNET). The Server stores accounting and setup data.

Server Roulette Wheel

POWER

H.D.D.

LAN

POWER

PUSH

POWER

H.D.D.

LAN

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POWER

Smart-UPS 7 0 0

Ethernet

Slant Top Terminal 1

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Slant Top Terminal 2

Slant Top Terminal x



System Information

II.7 - Cash System

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Bills and coins can be used for pay-in. The value of bills accepted through the individual bill channels is configured in the setup. The value of the coins is also configured in the setup. After a coin has been accepted it is transported automatically either to the hopper or to the cashbox depending on the filling level of the hopper and controlled by the multi-interface.

STACKER

Billacceptor

HOPPER

Coinacceptor

Hopper Box full

Kassa box


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System Information


II.8 - Meters

Total In

-total value paid in (coins + bills + remote)

Total Out

-total value paid out (coins + dealer handpay)

Bills In

-value of bills accepted via the bill acceptor

Coins In

-value of coins accepted via the coin acceptor

Remote In

-value of credits added by the dealer via the remote function

Coins Out

-value of coins paid

Cashbox

-value of coins in the cashbox

Remote Out

-value paid out by the dealer via the handpay function

Illustr. II-1 Meter interface

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Each player terminal is equipped with 8 mechanical meters. These meters are primarily used to verify machine accounting. The following configurations can be made in the setup (each meter can be configured individually, see Part V Software - Server only to do for the Technical Support AGI!):


System Information

II.9 - Doors (Terminal) There are 5 door switches on the slant-top terminal.

A

D

B C 45M694P1UK-04

E

Illustr. II-2 Terminal

The following error messages are displayed on the screen when a door is opened: A - Top Large Door Open B - Front Large Door Open C - Logic Door Open D - Stacker Door Open E - Cashbox Door Open


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System Information

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Gaming Instructions

Part III - Gaming Instructions - Gaming instructions

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III.1


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Gaming Instructions

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Gaming Instructions

NOVO TOUCHBET™ LIVE ROULETTE The installation consists of a number of player terminals that are arranged around an existing roulette wheel, with a server polling the data from the networked player terminals. Additionally, two reader heads (i.e. sensors) are attached to the roulette wheel to transmit the definite winning number to the server. Each terminal includes a video monitor on which the player´s credits and bets placed are indicated. Each player can place or cancel bets by selecting the respective functions on a touchscreen.

Pay-In: Upon insertion of a coin or banknote the relevant amount is indicated in the CREDIT display area. Credits may be also be inserted using a key switch.

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General system information: Once credits have been registered (through the insertion of coins and bills, or using the remote function) the terminal is ready for game-play. The system supports a choice of different languages (e. g. English, German, French, Spanish, and so on). A multiplier function is available, allowing players to vary their bet amounts in consideration of the maximum bets limit (1, 2, 10 or 1, 5, 10 or 1, 10, 100). The CALL NEIGHBOUR BETS function allows players to quickly and easily place bets on various number combinations (e. g. large Series, 0-Game). Information screen functions include showing the 16 most recent winning numbers, minimum bets, maximum bets and payout odds.

Payout: Payout of credits may be effected in coins (via the hopper), by printing of redeemable tickets, or with the handpay function.

Placing bets: The amount of the bets placed on individual winning odds can be selected from a range of possibilities shown on the “Maximum Bets” information screen.


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Gaming Instructions


Cancelling bets: The CANCEL function can be used to clear the most recent bet placed. Other bets can be cancelled by simply pressing the respective number or betting option again. If the CANCEL function is selected again all bets will be cleared.

Game start: At the start of each game players are given a predetermined period of time to place their bets. The ball of the the previous game is taken out of the roulette wheel, the dealer starts the wheel and spins the ball. When the time of circulation of the ball exceeds an assigned value (approx. 2 rounds before the ball runs towards the center), the betting phase is concluded with a spoken announcement: ”NO MORE BETS THANK YOU”, and the subsequent locking of all betting functions on player terminals. A short time after the ball settles into a pocket, the winning number will be announced by a spoken message. All winning areas on the terminal screen are highlighted with a change of color.

Completion of the game: -a winning number was not selected, or -in the event of a win, the amount won is indicated in the WIN display area and subsequently incremented in the CREDIT display area. A new game can now start with new bets, or the same bets as for the previous game may be wagered by selecting the PREVIOUS BET function. The PAYOUT ODDS information screen displays the different odds for each wager option.

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A game is deemed completed when:

Gaming Instructions


MAIN BETTING SCREEN 4.) 5.)

6.)

1.) 3.)

2.)

7.)

9.)

10.)

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8.)

PAYOUT TABLE

1.) STRAIGHT

(35 times the bet + bet)

2.) SPLIT


3.) 3 LINE


4.) CORNER

( 8 times the bet + bet)

5.) 6 LINE


6.) COLUMN


7.) DOZEN


8.) RED/BLACK

( 1 time the bet + bet)

9.) EVEN/ODD


10.) 1-18/19-36



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Gaming Instructions


DESCRIPTION OF BETTING SCREEN CASH The CASH button is used for payout of existing credits. CALL ATTENDANT This button may be used to call a casino attendant (if an error message has occurred, etc.). WIN Indicates the total win in the current game. BET Indicates the total bet in the current game. CREDIT Indicates the total credits available.

TIME This field indicates the time left for placing bets. PREVIOUS BET This button is pressed for an automatic selection of all numbers and bets of the previous game. This option can be used only if the terminal played in the previous game. CALL NEIGHBOUR BETS This button provides a fast and easy way of betting on various combinations of numbers (e. g. Large Series, 0-Game). MULTIPLIERS This button may be used to set bet amount increments. CANCEL Pressing the CANCEL button cancels the most recent alteration on the layout. If pressed again, all bets on the layout will be cleared. I - INFORMATION The information button is pressed to access the information screens or return to the main screen.

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FLAG This button is pressed to display button designations in the desired language.


Gaming Instructions

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BETTING SCREEN CALL BETS

0-Game: The below numbers are wagered as follows: 1x multiplier on 0/3 (roulette wheel with double zero: bet is on 00/3) 1x multiplier on 12/15 1x multiplier on 26 1x multiplier on 32/35

Series 0/2/3: The below numbers are wagered as follows: 2x multiplier on 0/2/3 (roulette wheel with double zero: bet is on 00/2/3) 1x multiplier on 4/7 1x multiplier on 12/15 1x multiplier on 18/21 1x multiplier on 19/22 2x multiplier on 25/26/28/29 1x multiplier on 32/35


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Gaming Instructions


Series 5/8: The below numbers are wagered as follows: 1x multiplier on 5/8 1x multiplier on 10/11 1x multiplier on 13/16 1x multiplier on 23/24 1x multiplier on 27/30 1x multiplier on 33/36

Orphelins The below numbers are wagered as follows: 1x multiplier on 1 1x multiplier on 6/9 1x multiplier on 14/17 1x multiplier on 17/20 1x multiplier on 31/34

Call Neighbour Bets:

Final: This field can be used to place finales, that is bets on all numbers with the same end digit. Example: When 1 is pressed, the numbers wagered are: 1, 11, 21 and 31.

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This button provides a quick and easy way of betting on various number combinations (e. g. large Series, 0-Game).


Gaming Instructions

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INFO SCREEN CALL BETS


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Gaming Instructions


DESCRIPTION OF CALL BETS INFO SCREEN CASH The CASH button is used for payout of existing credits. CALL ATTENDANT This button may be used to call a casino attendant (if an error message has occurred, etc.). WIN Indicates the total win in the current game. BET Indicates the total bet in the current game. CREDIT Indicates the total credits available.

TIME This field indicates the time remaining for placing bets. PREVIOUS BET This button is pressed for an automatic selection of all numbers and bets of the previous game. This option can be used only if the terminal played in the previous game. RETURN TO MAINSCREEN This button is pressed to return to the betting screen. MULTIPLIERS This button may be used to set bet amount increments. CANCEL Pressing the CANCEL button cancels the most recent alteration on the layout. If pressed again, all bets on the layout will be cleared. I - INFORMATION The information button is pressed to access the other information screens or return to the betting screen.

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Gaming Instructions

ADDITIONAL BETTING OPTIONS Lucky Dip: (may not be permitted in every jurisdiction) If this field (see illustration below) is selected, 5 numbers (Straight Ups) are chosen randomly and played at the minimum bet of this option.

Additional 24-Bet option: (may not be permitted in every jurisdiction)

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When a wager is placed on a line between two Dozens or two Columns, such a bet comprises 24 numbers each (see illustration below). The payout odds are 0.5 times the bet + bet.


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Gaming Instructions


INFO SCREEN HOT/COLD NUMBERS

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(may not be permitted in every jurisdiction)

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Gaming Instructions

DESCRIPTION OF HOT/COLD NUMBERS Hot/Cold numbers on 500 spins: Number Shows the numbers of the Roulette wheel in clockwise direction. Nx hits Shows the number of times each winning number has been hit in the last 500 games. N% hits Shows the percentage of each individual winning number calculated based on the last 500 winning numbers.

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Even chance bets on 100 spins: Frequency (Nx hits) and percentage (N% hits) of winning numbers based on the last 100 games broken down according to the following criteria: 0 and 00, Red, Black, Even, Odd, Low (1-18) and High (19-36)

CALL ATTENDANT No function. RETURN TO GAME Select this button to access the betting screen again. I - INFORMATION The information button is pressed to access the other information screens or return to the betting screen. FLAG This button is pressed to display button designations in the desired language.


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Gaming Instructions


INFO SCREEN WINNING NUMBERS

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2

1

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Gaming Instructions

DESCRIPTION OF WINNING NUMBERS SCREEN CALL ATTENDANT No function. FIGURE # 1 This figure indicates the number of the most recent game. (Example: the most recent game was game number 57, the winning number in that game was 22) FIGURE # 2 This figure indicates the number of the terminal (IP address). RETURN TO GAME This button is pressed to return to the betting screen. I - INFORMATION The information button is pressed to access the other information screens or return to the betting screen.

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Gaming Instructions


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INFO SCREEN MINIMUM BETS

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Gaming Instructions

DESCRIPTION OF MINIMUM BETS SCREEN CALL ATTENDANT No function. RETURN TO GAME This button is pressed to return to the betting screen. I - INFORMATION The information button is pressed to access the other information screens or return to the betting screen.

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Gaming Instructions


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INFO SCREEN MAXIMUM BETS

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Gaming Instructions

DESCRIPTION OF MAXIMUM BETS SCREEN CALL ATTENDANT No function. RETURN TO GAME This button is pressed to return to the betting screen. I - INFORMATION The information button is pressed to access the other information screens or return to the betting screen.

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Gaming Instructions


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INFO SCREEN PAYOUT ODDS

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Gaming Instructions

DESCRIPTION OF PAYOUT ODDS SCREEN CALL ATTENDANT No function. RETURN TO GAME This button is pressed to return to the betting screen. I - INFORMATION The information button is pressed to access the other information screens or return to the betting screen.

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Gaming Instructions


MESSAGE WINDOW Information on the game play is displayed in a pop-up window at the top of the screen (see illustrations below). For example:

The below messages can be displayed: Max Credit In Max Bet limit of X credits reached Not enough Bets - Bets Were Refunded Not enough bets - Minimum bet limit = X credits CREDITS PAID: X Cannot pay out. You have only promotional credits CANNOT PAYOUT: CREDIT < 100 WIN X WINNER PAID X Table is closed Dealer has changed

Page 42


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or


Gaming Instructions

TOP LIGHT Operating status indication of the TOP LIGHT The various operating status is indicated on the toplight (error, service call, etc.): Blue light on: Blue

White

The CALL ATTENDANT button has been pressed. If the CALL ATTENDANT button is pressed again by the attendant the light goes off.

White light blinking quickly: Blue

The device is in idle mode with a door opened. White

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The light is blinking until the beginning of the next game.

Blue light blinking slowly: Blue

Error - the device is not ready for game play. White

The error message is displayed on the screen (see Part VI - Error Handling).

Blue light blinking slowly and white light blinking quickly: Blue

Error - the device is not ready for game play. White

If there is an error, the error message is displayed on the screen. In addition, a door is open on the device. (See Part VI - Error Handling). Blue and white lights blinking slowly: Blue

White

A handpay is required. After the handpay is cleared, the lights go off.


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Gaming Instructions

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Software

Part IV - Software

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TERMINAL - SETUP

IV.1

- Main menu / Setup

IV.1.1

- Finances

IV.1.2

- Hopper Refill

IV.1.3

- Previous Games

IV.1.4

- Program Version

IV.1.5

- Printed Tickets

IV.1.6

- Show Log File

IV.1.7

- Calibrate Touchscreen

IV.1.8

- Open / Close Table


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Software

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Software

IV.1 - Main Menu - Setup

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To access the main menu the setup key switch on the player terminal must be operated, which will display the below window:

Finances

-Here accounting data can be viewed or cleared, depending on access rights.

Hopper Refill

-Here refilled amounts can be entered - amounts paid via the hopper are registered automatically.

Previous Games -When this button is selected (with no credits placed) information on the last 1000 games played on the terminal is displayed on the screen. Program Version -Indicates information on the current program version and time settings. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: [email protected]

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Software


Printed Tickets

-Indicates information on tickets issued. In addition, this function can be used to produce copies of tickets that have been printed on the terminal. With this function the Administrator can delete tickets and assign ticket numbers.

Show Log File

-Shows data on system events saved in a log file (day before and topical day).

Calibrate Touch Screen -Can be used to calibrate the touchscreen. -Opens the terminal for game play again after the terminal was shut down.

Close Table

-Shuts the system down at a predefined time. A message for the player is displayed on the terminal, for example “This terminal will be shut down after 3 more games”.

Exit

-To leave the setup (key switch must be deactivated).

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Open Table

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Software

LOGIN (General information) Title: Enter your Password Function:

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This window is used to log into the respective subdirectory of the Main Menu. Access to the system is granted depending on the user´s access rights.

Explanation: OK Cancel

-Password check -The Finances Menu appears (Maintenance rights) To modify an incorrectly entered password you must exit the “Finances”-Menu to return to the “Enter your password”-box. (Finances —> Return To Main Screen —> Enter Password)

Additional information: All characters entered by a user are edited with an asterisk “*” in the edit window. After a password has been entered and OK has been pressed, the respective menu is displayed.


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Software

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Software


IV.1.1 - Finances Title: Finances Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

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This program menu shows accounting statistics.

function not used

Maintenance Supervisor Administrator

- Reading - Reading - Reading Reading

rights for partial data and deletion rights for partial data and deletion rights for partial data rights for total data


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Software


IV.1.1.1 - Handpay Title: Payout Information Path: Setup / Finances / Hand Pay Out Trace Function:

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This program window shows information on attendant handpay events.

Explanation: Date Time Ev. Mch. Description

-Date of payout. -Time of payout. -Type of event. -Machine number. -Value paid and game number.

Pg Up Pg Dn Ln Up Ln Dn Home End

-Go to previous page. -Go to next page. -Go back one line. -Go to next line. -Show first entry. -Show last entry.

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Options Refresh Close Old File

Software

-Select the status of an error message. -Perform an update (required only if the window is open for a longer period of time while games are being played in the background). -Closes the window. -Load old files, if available.

Additional information:

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None.


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Software


IV.1.1.2 - Bank Notes In Title: Last 40 Bank Notes Paid In Path: Setup / Finances / Bank Notes In Function:

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This program window indicates information on the last five bills inserted on the terminal.

Explanation: Channel Value Time Date Current: Time Date

-Number of bill channel. -In currency units. -Time of bill insertion. -Date of bill insertion. -Current time. -Current date.

OK

-Closes the program window.

Additional information: None.

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Software


IV.1.1.3 - Bet and Win Statistics Title: Wins & Bets Statistics Path: Setup / Finances / Bets and Wins Statistics Function: This program window shows the number of wagers and wins for the various types of chances. In addition, the function shows the amount wagered and won and average credits played and paid for each of the different chances.

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NUMBER:

Explanation: Bets Wins Bets% Wins%

-Number -Number -Number -Number

of of of of

wagers made on Straight Up, Split, etc.. Straight Ups, Splits, etc. won. wagers on Straight Up, Splits etc. in per cent. Straight Ups, Splits, etc. won in per cent.

NUMBER

-To go to the next program window (“VALUE”).

RESET -Resets data (Partial/Total). PARTIAL/TOTAL -Used to change between Partial and Total statistics screens.


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Software Plr>> Save to file

-Function not used. -Saves statistics report in a file.

CLOSE



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VALUE:


-Number -Number -Number -Number cent.

VALUE

-To go to the next program window (“AVERAGE VALUE”).

RESET PARTIAL/TOTAL Plr>> Save to file

-Resets data (Partial/Total). -Used to change between Partial and Total statistics screens. -Function not used. -Saves the statistics report in a file.

CLOSE


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of of of of

credits credits credits credits

wagered on Straight Ups, Splits, etc.. won on Straight Ups, Splits, etc.. wagered on Straight Ups, etc in per cent. won on Straight Ups, Splits, etc. in per



Software

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AVERAGE VALUE:


-Average number of credits Splits, etc.. -Average number of credits Splits, etc.. -Average number of credits Split, etc. in per cent. -Average number of credits Split, etc. in per cent.

wagered per bet on Straight Ups, won with bets on Straight Ups, wagered per bet on Straight Up, won with bets on Straight Up,

AVERAGE VALUE -To return to the first program window (“NUMBER”). RESET -Resets data (Partial/Total). PARTIAL/TOTAL -Used to change between Partial and Total statistics screens. Plr>> -Function not used. Save to file -Saves statistics report in a file. CLOSE




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Software


IV.1.1.4 - Finances Statistics Title: Finances (Partial/Total) Path: Setup / Finances / Finances Statistics Function:

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This window shows total and partial accounting statistics of the terminal.

Explanation: Credit Total In Total Out Income

-Total credits paid in for all games. -Total credits paid out for all games. -Difference between Total In and Total Out = Net profit of the terminal. This value does not say anything about the payout rate!! Total Out/In% -Ratio between total amount paid in and total amount paid out in per cent. Bets and Wins Bets Wins Income Win/Bets%

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-Total amount of bets in all games. -Total amount of wins in all games. -Difference between bets and wins for all games. -Ratio between bets and wins for all games in per cent.



Tips

Number of Games Won Games Since Power Up Since Door Closed Total Reset PARTIAL/TOTAL Save to file Print

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CLOSE

Software

-Shows tip money set aside from bets (indicated in credits). Note: This setting is made by a service technician of the manufacturer upon installation of the equipment (subject to jurisdiction). -Total number of all games won. -Total number of all games played since commencement of play (power-up). -Total number of games played since the most recent door error reset. -Total number of all games played on the terminal. -Resets data (Partial/Total). -Used to change between Partial and Total statistics screens. -The statistics report can be written in a file and saved on a disk or on the harddisk. - A printout of this window is produced on the terminal printer. -Closes the window.



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Software


IV.1.1.5 - Cash Statistics Title: Cash Channels (Partial/Total) Path: Setup / Finances / Cash Statistics Function:

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This window shows pay-in and pay-out statistics.

Explanation: The below information is given for each of the pay-in and pay-out modes: Rate -Channel assignment (e.g.: bill channel 3 = 10 Euro). Nmb -Total number of bills or coins or remote. Value -Total amount of the number of bills or coins or remote multiplied by their denomination. Cash In Coin 1 into Hopper -Number of coins carried from the coin acceptor to the hopper. Coin 1, ... into Cashbox -Number of coins carried from the coin acceptor via channels 1, ... into the cashbox. Bill in channel 1, ... -Number of bills that have passed channels 1, ... Remote In -Indicates the amount of each accounting by the attendant. Page 60


Software


Cash Out Hopper Out Printed Tickets Handpays Cashless Cashable In Non Cashable In Promotional In Cashable Out Non Cashable Out Sum Remote In

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Remote Out Coin In Coin Out Bill In Total In Total Out Income Reset PARTIAL/TOTAL Save to file Print

CLOSE

-Payout via the hopper. -Payout via redeemable tickets. -Manual payout (via the handpay function paid out amount). -Insertion of credits (coins, bills, remote-in) registered on a card. -Insertion of credits from a card. -Insertion of complimentary credits from a card (can be used for play but cannot be cashed). -Payout of credits which were registered on a card when inserted (via hopper, handpay or card). -Credits paid out on a card. -Total amount of all amounts paid in using the remote function. -Total amount of all amounts paid out using the remote function. -Total amount of all coins inserted. -Total amount of all coins paid out. -Total amount of all bills inserted. -Total amount paid in. -Total amount paid out. -Difference between Total In and Total Out = Net profit of the terminal. -Resets data (Partial/Total). -Used to change between Partial and Total statistics screens. -Accounting report can be written in a file and saved on a disk or on the harddisk. -A printout of this window is produced on the terminal printer. -Closes the window.



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Software


IV.1.1.6 - Door Statistics Title: Doors And Keys (Partial/Total) Path: Setup / Finances / Door Statistics Function:

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This window shows the number of times each door has been opened and the number of times the setup has been accessed with a respective key.

Explanation: Doors Keys

-Indicates the number of times each door has been opened. -Indicates the number of times each key has been used.

Reset -Resets the data (Partial/Total). PARTIAL/TOTAL -Used to change between Partial and Total statistics screens. Save to file -Accounting report can be written in a file and saved on a disk or on the harddisk. Print -A printout of this window is produced on the terminal printer. CLOSE

-Closes the window.


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Software


IV.1.1.7 - Reset Statistics Title: Reset All Data Path: Setup / Finances / Reset Statistics Access: Maintenance

NO

Supervisor

YES

Administrator

YES

Function:

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This window can be used to reset (i.e. set to zero) Partial and Total statistics. There must not be any credits placed!

Explanation: Subject to access rights, values can be set to zero by selecting an option and pressing the RESET button. Exit

-Reset is not performed - the window is closed.

Access rights: Supervisor is authorized to clear Partial Statistics. Administrator is authorized to clear Partial and Total Statistics.



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Software

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Software


IV. 1.2 - Hopper Refill Title: Hopper: Refill or Remove Coins Path: Setup / Hopper Refill Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

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This window shows coins refilled into the hopper by the attendant and includes a function to empty all coins from the hopper.

Explanation: Hopper Coins Sum Coins in Hopper

-Number of coins transported by the coin acceptor to the hopper. Coins in Cashbox -Number of coins transported by the coin acceptor to the cashbox. Hopper refilled coins -Number of coins refilled into the hopper. Hopper removed coins -Number of coins paid out from the hopper, when the “Remove Coins” button has been selected. Coins Pay Out -Number of coins paid out to the player after the “Cash” button has been selected. SUM

-indicates the total number of coins inserted plus coins refilled and registered. This option is only available if all refills were entered in this window.


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Software


Refilling coins: After a hopper refill, the coins refilled can be registered by pressing the buttons 100 coins, 10 coins and 1 coin. After that, the “Refill” button must be pressed. Remove Coins -All coins currently in the hopper are paid out (via the hopper). The amount paid out must be identical with the amount indicated in the “Coins In Hopper” display area. Exit

-Closes the window.


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None.

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Software

IV.1.3 - Previous Games This function allows the personnel to call up and view the last 1000 games. All values refer to the game situation after the selected game.

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To be able to scroll through the games, you have to turn the setup key into the “off”-Position.


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Software


The below information is given: Game Number Last Played Game Credit before Game Credit in - Coins

-The game that has currently been called up. -The most recent game played at the terminal. -Credits before the start of the selected game. -Credits inserted during the selected game via the coin acceptor. Credit in - Bills -Credits inserted during the selected game via the bill acceptor. Credit in - Attendant -Credits inserted during the selected game by the attendant using the “Remote In” function. Credit out - Hopper -Amount paid out via the hopper before the selected game. Credit out Collect Attendant -Amount paid out by the attendant before the selected game. Total Bet -Total bet in the selected game. Total Win -Total win in the selected game.

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The arrow keys can be used to access this information for the past 1000 games played at the terminal. Press the “RETURN TO GAME” button to go back to the game mode.

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Software


IV.1.4 - Program Version Title: Program Version and Time Path: Setup / Program Version Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

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This window shows the date when the program was created, the program version and the menu path of the program file.

Version: NR Type

-Indicates the current version in use. -Indicates the specific country version of the program.


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Software


Program File: Name Date Time

-Indicates where the program file is located. -Indicates the date when the program file was created. -Indicates the time when the program file was created.

Current Date/Time: Date Time

-Indicates the current date. -Indicates the current time.

Time Second, Minute,..

-Indicates the temporary date; this is the input field for changing the date. -Temporary time; this is the input field for changing the time. -Used to select the part of the date or time indication that is to be changed.

Set New Date/Time

-Confirms the new current date and current time (TMP Date/Time).

Select

-Used to select between year, month, week, etc.

1 Digit, 2 Digit

-Selects the unit or decimal place of the number.

Dlls Version

-This window shows the DLL version number and the date and time when the version installed was created.

Exit

-Closes the window.


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Tmp Date/Time: Date

Software


IV.1.5 - Printed Tickets Title: Printed Tickets Path: Setup / Printed Tickets Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

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This window shows all tickets that were issued on the terminal (only as far back as the last reset). In addition, copies can be made of tickets that have been printed.

Explanation: Set last printed ticket number Change

-Shows the number of the last ticket printed at the terminal. -With this function the Administrator can assign numbers to tickets.


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Software


Reset all tickets -With this function all tickets can be reset. (A reset has no influence on the cashdesk! Data are maintained.) Print -If, after a ticket has been selected, this button is pressed, a copy of a ticket that has been printed before is issued. Login -Depending on access rights, the field “Reset all tickets” is activated upon login. Exit

-Closes the window.


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None.

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Software

IV.1.6 - Show Log File Title: Log File Path: Setup / Finances / Show Log File Function:

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This window provides information on data that are contained in the log file on the player terminal. With this information the most important events occurred on the player terminal can be tracked.

Explanation: Date TIme Ev. Mch. Description

-Date of the event. -Time of the event. -Kind of event. -Device number. -Designation of the event and game number.




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Software Options Refresh Close Old File




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None.

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Software

IV.1.7 - Calibrate Touchscreen

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For an easy and exact calibration of the touchscreen you can use the menu option “Calibrate Touch Screen”. The below window will be displayed:

From the options offered you need only select “Calibrate”.


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Software


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Calibration targets appear on the screen. A hand guides you through the calibration process pointing, in turn, to the appropriate target. Note: If you press “Escape” or do not touch the screen within twenty seconds, the system automatically cancels the calibration process with no change to the current settings. Touch the touchscreen and position your fingertip to completely cover the yellow target. The area around the hand will begin to flash. When the calibration completes, the message “Touch Enabled” will appear. Repeat these instructions for additional calibration target(s).

Confirm the calibration

by pressing the “Done” button.

Please do not change any other options !!! Page 76



Software

IV.1.8 - Open / Close Table Title: Open Table Path: Setup / Open Table Function: Opens the terminal for game play again after a “Close Table” shutdown procedure. The following pop-up window appears:

Explanation: Yes No

-Opens the terminal for game play and closes the window. -The terminal remains shut down. The window is closed.

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Title: Close Table Path: Setup / Close Table Function: Shuts the system down at a predefined time. A message for the player is displayed on the terminal, for example “This terminal will be shut down after 3 more games”. The following pop-up window appears:

Explanation: Yes No

-Shuts down the terminal after the predefined number of games. The window is closed. -The terminal remains playable. The window is closed.

Additional information: The settings for the number of games after which the terminal will be shut down and for the information text appearing in the message window of the terminals are made at the server following this menu path: Config / Close Table Settings.


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Software

Part IV - Software

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TERMINAL- SERVICE

IV.2

- Main menu / Service

IV.2.1

- Hardware

IV.2.2

- Reset Hardware Error

IV.2.3

- Calibrate Touchscreen

IV.2.4

- Check Game Protocol

IV.2.5

- Show Trace File

IV.2.6

- Show Log File

IV.2.7

- Hopper Test

IV.2.8

- Printer


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Software

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Software

IV.2 - Main menu - Service

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To access the main menu the service key switch on the player terminal must be operated, which will display the below window:

Hardware (CredKey ON) -Activates a window containing hardware check functions (meter components) if the hardware key is in use. Reset Hardware Error

-If an error occurs an error reset must be performed after the cause of the error has been cleared.

Calibrate Touch Screen

-Used to calibrate the touchscreen.

Check Game Protocol

-To check the online protocol which is set at the Server.

Show Trace File

-Shows information on system events that are saved in a trace file.

Show Log File

-Shows information on system events that are saved in a log file.

Hopper Test

-Activates the test of the payout via the hopper. This testing mode does not affect any bookkeeping (meters, software, etc.).


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Software


-Used for the paper management of the ticket printer.

Exit

-To exit the menu remove key switches and press the EXIT button.

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Printer

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Software

IV.2.1 - Hardware Title: PC Card Path: Service / Hardware (CredKey ON) Function:

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This window checks all binary inputs and outputs of the I/O - PC - card. With this window the connection of coin and meter components at the player terminal can be checked.

Explanation: Interfaces Mount(ed) Unmount(ed) Multi Cash Multi IO Meter

-Shows the existing interfaces and their status. -Connection with interface exists. -No Connection to the interface. -Can be used to check the status of the multi-interface card. -Can be used to check inputs and outputs of the multi-interface card. -Can be used to check the meter hardware.


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Software


Door Log

-Shows the number of times each door has been opened and closed whether the terminal was switched on or off.

Watchdog Status Error Keys Doors

-Without function. -Shows the current power supply. -Shows the error status of the PC card. -Can be used to check active key switches. -Can be used to check the status of the doors on the terminal (open, closed). An empty checkbox means the door is closed. Exception: Top Large Door - empty checkbox means the door is open (Door In Door Status is not relevant).

Binary IO

-Can be used to check inputs and outputs of the PC card.

Exit

-Closes the window.


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None.

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Software


IV.2.1.1 - Multi-Cash Title: Multi Interface Path: Service / Hardware / Multi Cash Function:

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This window can be used to check the status of the multi-interface card.

Explanation: Device Set Global Command

Diverter Hopper Control Mode Diverter Off Clear Status All

-Shows the device of the current multi-interface card. -Reads in commands and forwards them to the multiinterface for execution. This item may only be changed after consulting with the Technical Support of AGI! -If the hopper high level is reached (and 100 coins over) the following coins are falling into the cashbox. -A manual check of the function from the diverter coil. -Without function.


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Software

Enable global

-This area is used to activate/deactivate bill acceptor and coin acceptor channels. (After restart of the terminal, these settings will be reset to the server settings.) -Allows changes of all settings of the coin and bill acceptor channels effective for the hardware. For security reasons, however, it is strongly recommended not to use this function. Any changes should only be made in the software (see Server Manual). This function allows the user to stop the coin acceptor, the bill acceptor and the mechanical meters.

Set Get

-To activate changes. -To retrieve current settings.

Clear RAM Reset Show Status

-Clears the memory of the multi-interface. -Resets the multi-interface. -Can be used to check and display the status messages of the multi-interface.

Exit

-Closes the window.


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Channels



Software

IV.2.1.1.a - Multi-Interface Status Title: Multiinterface Status Path: Service / Hardware / PC Card / Multi Cash / Show Status Function:

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This window can be used to check and display the status and error messages of the multi-interface.

Explanation: If a checkbox is empty, no message/status exists. Exit

-Closes the window.



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Software


IV.2.1.2 - Multi Binary Inputs and Outputs Title: Multi Binary Inputs and Outputs Path: Service / Hardware / PC Card / Multi IO Function:

Explanation: Binary I/O -Manual input (activation) of the inputs and outputs of the multiinterface. CAUTION: This item may only be changed after consulting with the Technical Support of AGI ! Exit

-Closes the window.


Page 88


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This window can be used to check inputs and outputs of the multi-interface card.


Software

IV.2.1.3 - Meter Interface Title: Meter Interface Path: Service / Hardware / PC Card / Meter Function:

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This window can be used to check meters whose function can be freely assigned. These settings are made upon installation of the system by AGI´s Technical Support team.

Explanation: Device Get Total Channel

-Shows the device of the current multi-interface card. -Indicates the amount of the electronic meters (this value need not be identical with the amount of the mechanical meters). Set total /Increase -Enter any value (e.g. amount of the mechanical meter). If SET is pressed now, the value entered is transferred to Get total. If set to zero, these meters will function as daily meters. -Indicates the current status of the meter interface. Status

Get Set

-Shows the current value. -If SET is pressed, the value entered in “Set total/Increase” will be transferred to “Get total”.


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Software Increase Clear RAM Reset Exit


-This function is reserved to AGI technicians for testing purposes. -Clears the memory of the meters. -Resets the meters respectively resets the “Set total/Increase” values. -Closes the window.


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None.

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Software

IV.2.1.4 - Door Log Title: Door Log Path: Main Menu / Service / Hardware Settings / PC Card / Door Log Function:

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This window shows the number of times each door has been opened and closed and if the terminal was switched on or off. (Data are written to this window only if the required device and security board are installed in the terminal!)

Explanation: Device -Shows the device of the current multi-interface card. Status -Shows the current status of the security print. Events Count -Shows how often each door has been opened and how often the terminal has been switched on and off. -Shows the date, the time and the kind of the event. Last Events (Opening/closing of a door - Power On/Power Off of the terminal) Set Time Clear RAM Exit

-The current system time is transmitted to the security board. (A hardware password is required.) -Allows to clear Last Events data. (A hardware password is required.) -Closes the window.

Additional information: None. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: [email protected]

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Software


IV.2.1.5 - Binary IO Title: PC Card Inputs & Outputs Path: Service / Hardware / PC Card / Binary I/O Function:

Explanation: Binary I/O -Manual entry (activation) of inputs and outputs of the multi-interface (e.g. illumination of the mechanical meters). OK

-Closes the window.


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This window is used to check and control inputs and outputs of the PC card.


Software

IV.2.2 - Reset Hardware Error Title: Reset Hardware Error Path: Service / Reset Hardware Error Function:

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This window is used to reset hardware error messages. After the cause of an error has been cleared, an error reset must be performed by turning the service key switch and pressing the “Reset Hardware Error” button.



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Software

IV.2.3 - Calibrate Touchscreen

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For an easy and exact calibration of the touchscreen you can use the menu option “Calibrate Touch Screen”. The below window will be displayed:

From the options offered you need only select “Calibrate”.


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Software


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Calibration targets appear on the screen. A hand guides you through the calibration process pointing, in turn, to the appropriate target. Note: If you press “Escape” or do not touch the screen within twenty seconds, the system automatically cancels the calibration process with no change to the current settings. Touch the touchscreen and position your fingertip to completely cover the yellow target. The area around the hand will begin to flash. When the calibration completes, the message “Touch Enabled” will appear. Repeat these instructions for additional calibration target(s).

Confirm the calibration

by pressing the “Done” button.

Please do not change any other options !!! Page 96



Software

IV.2.4 - Check Game Protocol Title: Game Net Path: Service / Check Game Protocol Function:

45M694P1UK-04

This window can be used to check whether the online protocol set on the server is activated or deactivated.

Explanation: Check Protocols -Select the respective button to check the game protocol. OK

-Closes the window.



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Software

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Software

IV.2.5 - Show Trace File Title: Warnings File Path: Service / Show Trace File Function:

45M694P1UK-04

This window provides information on data that are contained in the trace file on the player terminal. With this information the most important events occurred on the player terminal can be tracked. These data are relevant only to service technicians and programmers of AGI.






Page 99





45M694P1UK-04

None.

Page 100



Software

IV.2.6 - Show Log File Title: Log File Path: Service / Show Log File Function:

45M694P1UK-04

This window provides information on data that are contained in the log file on the player terminal. With this information the most important events occurred on the player terminal can be tracked.




-go to previous page. -go to next page. -go back one line. -go to next line. -show first entry. -show last entry.


Page 101



-Select the status of an error message. -Perform an update (required only if the window is open for a longer period of time while games are being played in the background). -Closes the window -Load old files, if available.


45M694P1UK-04

None.

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Software

IV.2.7 - Hopper Test Title: Hopper Test Path: Service / Hopper Test Function: This part of the window is responsible for testing the function of the hopper.

Explanation:

45M694P1UK-04

A technician can drop in coins (maximum 10 coins) and pay them out to test the hopper on the machine. The coins will not affect any bookkeeping (Meters, Software, etc.). Payout Close

-Pays out the coins. -Closes the window.



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Software

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Software

IV.2.8 - Printer Title: Printer Path: Service / Printer Function:

45M694P1UK-04

This part of the window is responsible for the paper management of the ticket printer.

Explanation: << >> Reset

-Feed paper backward. -Feed paper forward. -Resets the printer.



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Software

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Software

Part V - Software

45M694P1UK-04

SERVER

V.

- Main Menu

V.1

- Password

V.2

- Configuration

V.3

- Server

V.4

- Wheel

V.5

- Service

V.6

- Terminals

V.7

- NFS

V.8

- Exit


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Software

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Software

2.)

4.) 3.)

45M694P1UK-04

1.)

V. - Server - Main Menu

1.) Four areas indicating the game status.

2.) Four areas indicating the status of the programmable logic control (PLC) for the roulette wheel.

3.) Four areas indicating the status of the input/output connections.

4.) Four areas indicating the status of the uninterruptible power supply (UPS).


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Software

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Software

V.1 - Password Title: Password / Login Function: Users can authenticate themselves by entering their password and subsequently will be given the respective user rights for the server.

45M694P1UK-04

The below window will open:

Explanation: OK - Password check.

Additional information: All characters entered by a user are edited with an asterisk “*” in the edit window. After a password has been entered and OK has been pressed, the respective menus are displayed.


Page 111

Software


V.1.1 - Password change Title: Password / Change Password Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function: Under this menu item, passwords can be changed.

45M694P1UK-04

The below window opens:

Explanation: Old Password -enter the valid password New Password -enter the new desired password Confirm New Password -repeat the new password OK Cancel

-Accepts the settings. -closes the window

Additional information: Password change: Maintenance Supervisor Administrator

Page 112

-can change own (i.e. maintenance) password -can change maintenance and own (i.e. supervisor) passwords -can change maintenance, supervisor and own (i.e. administrator) passwords


Software


V.2 - Configuration Title: Config Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

Under this menu item all game-relevant data are stored and can be viewed and changed depending on the access rights. In addition, server and terminal configuration settings can be made here.


Page 113

Software


V.2.1 - Currency settings Title: Bill and Coin Denominations Path: Config / Currency Settings Access: Maintenance

NO

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This program window is used to view and change pay-in parameters (e.g. bill and coin denominations).

Explanation: Bill denomination 1 credit Bill 1-8 Coin denomination Coin Dealer’s denomination Dealer’s rate in Credits

Page 114

-shows the conversion rate from the actual currency value (bills + coins) to the credit value. -shows the bill denominations that are accepted by the device -shows the conversion rate of the actual currency value (coins) to the credit value -amount of credits which are registered each time the Remote In function is selected



Software

Payout Limits (in Credits) Hopper Limit -maximum amount paid out via the hopper Cashless Limit -maximum amount paid out on a cashless card Country settings Country -changes the country settings and the pertaining currency Plr Group1

-can change the composition of terminal groups for which the above settings have been made

OK Cancel

-closes the window saving the new settings -closes the window

Additional information: After a value has been changed an update must be performed on each terminal (restart of the terminal).

45M694P1UK-04

Only the Administrator can change these settings.


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Software


V.2.2 - Maximum Credit Title: Max Win and Credits Path: Config / Max Credit Access: Maintenance

NO

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

In this window the maximum credit limit, the maximum credit-in limit and the maximum win limit, which is subject to the maximum credit limit, can be viewed and changed.

Explanation: Max Credit

-shows the maximum credit limit

Max Credit In

-shows the maximum credit amount that can be inserted.

Max Win

-shows the maximum win limit per game. If this limit is exceeded, a handpay must be made on the terminal.

OK CANCEL

-closes the window saving the new settings -closes the window.


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Software


V.2.3 - Minimum / Maximum Bet Title: Bet Settings Path: Config / Min-Max Bet Access: Maintenance

NO

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

In this window minimum and maximum bets can be viewed and changed.

Explanation: Minimum Bets

-to enter the minimum bets defined by the user. If a players stake is below the determined minimum bet amount, that stake will not be accepted to participate in the game and instead will be transferred back to the Credit display area.


Page 117

Software Maximum Bets Minimum/Standard/


-The proposed settings can be activated by selecting the Maximum Bets respective checkbox.

User

-to enter the maximum bets defined by the user

Maximum Bets for Players

-shows the maximum bet in a game.

Enable Maximum Bets for Player-to define whether the “Maximum Bets” function should be activated per betting option

Auto Bet Jumping on Limits

-If this function is activated, the minimum bet will be automatically placed on the selected betting area (see Bet Settings) if that area on the betting screen is touched once.

Plr Group1

-Can change the composition of terminal groups for which the above settings have been made

OK Cancel

-closes the window saving the new settings. -closes the window.


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Enable Minimum Bets for Player -Defines whether the “Minimum Bets” function should be activated per game.

Software


V.2.4 - Printer Title: Printer Setup Path: Config / Printer Access: Maintenance

NO

Supervisor

NO

Administrator

YES

Function:

45M694P1UK-04

In this window printer settings can be made.

Explanation: Casino name

-Casino name to be printed on the tickets.

Logo bitmap

-Logo to be printed on the tickets.

Quantity of allowed Tickets -To set the number of tickets that can still be printed before the paper roll must be changed (after the sensor has detected that paper is low and displayed a “Paper Low” message on the terminal.


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Software


Print bar code characters -Indicates the barcode information by additionally editing a figure. Online connection with CashDesk -If checkbox is activated, the ticket data of the Cashdesk system will be compared with the ticket data of the according terminal. This system will guarantee high security. Coding type Ticket Layout Standard Holland

-The kind of code to be used is set here (e.g. Endx, RC4 or standard) to be decoded only at the Cashdesk provided and programmed accordingly.

Find File OK CANCEL

-Starts the search for a logo bitmap file. -Closes the window saving the new settings. -Closes the window.


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-Prints the Novomatic standard logo. -(Only for Holland Casino) Customised logo of Holland Casino with additional optional elements: Holland Casino Ticket: Logo Free Text -The text defined in this area will appear additionally in the Date line. Bottom Text -Defines the text that will appear in the footer. Bottom bitmap -Defines the graphics that will appear in the footer. Island Unit -Installation number of system (indicated in addition to the terminal number).

Software


V.2.5 - Loudspeaker Volume Title: Speaker Volume Path: Config / Speaker Volume Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This menu entry can be used to set the volume of all activated soundfiles on the server and terminals.

Explanation: Client Sounds/Server Sounds Sound Card Installed -shows whether a sound card is installed Volume -used to set the volume Test -used to test the volume (test will be done only on the server!) OK CANCEL




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Software


V.2.6 - Sound distribution Title: Sounds Distribution Path: Config / Sounds Distribution Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This window is used to activate and deactivate sounds on the server and on the terminal.

Explanation: Client Client/10 Server OK CANCEL

-use the checkboxes to decide whether a certain sound should be heard on all terminals -as described above, but only for those machines whose number is a multiple of 10 -use the checkboxes to decide whether a certain sound should be heard on the server -closes the window saving the new settings -closes the window


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Software


V.2.7 - Language Title: Language Path: Config / Language Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

In this window the language can be selected with which the system will start. e.g: English --> Animation Unit speaks English, after system start the British flag is displayed on the main screen of the terminal - also the field-items are english.

Explanation: Enable Written Language: Used to select the language for written messages Select Spoken Language: Used to select the language of spoken messages OK -closes the window saving the new settings CANCEL -closes the window



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Software


V.2.8 - Game speed Title: Game Speed - Phase Length Path: Config / Game Speed Access: NO

Supervisor

NO

Administrator

YES

Explanation: Set bets (sec.) This function can be used to select the duration of individual game phases. The assigned value applies only to Multi-Roulette and Flying Roulette. Seconds Animate Win Counting

-determines the duration of the “Set Bet” phase -determines whether the win counting process should be supported by a visual representation (animated representation of the transfer of wins from the WIN display area to the CREDIT display area).

Dealer Countdown This feature applies only to Touchbet Live Roulette. Spin signal after X seconds -Sets the time in seconds after which “Dealer Spin Ball” is displayed on the dealer box. audio signal -Activates an additional acoustic signal. Active -Activates the Dealer Countdown. OK CANCEL


Additional information: After a value has been changed, an update must be performed on each terminal (restart of the terminal). Page 124


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Maintenance

Software


V.2.9 - Serial Ports Title: Serial Port Assignment Path: Config / Serial Ports Access: Maintenance

NO

Supervisor

NO

Administrator

YES

Function:

45M694P1UK-04

This window shows the assignment of the serial ports to the external devices.

Explanation: The “>” button is used to set the serial ports for each external device. TCS units -if these two checkboxes are activated, a connection with the TCS blackboxes will be established. OK CANCEL


Additional information: After a value has been changed, an update must be performed on each terminal (restart of the terminal).


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Software


V.2.10 - Program version Title: Program Version and Time Path: Config / Program Version Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This window shows the date when the program was created, the program version and the menu path of the program file.

Explanation: Version NR Type

Page 126

-Indicates the current version in use. -Indicates the specific country version of the program.


Software


Program File: Name Date Time

-Indicates where the program file is located -Indicates the date when the program file was created -Indicates the time when the program file was created

Current Date/Time: Date Time

-Indicates the current date. -Indicates the current time.

Tmp Date/Time: Date Time Second, Minute,..

-Indicates the temporary date; this is the input field for changing the date. -Temporary time; this is the input field for changing the time. -Used to select the part of the date or time indication that is to be changed.

45M694P1UK-04

Set New Date/Time -Confirms the new (TMP Date/Time)

current

date

and

current

time

Select

-Used to select between year, month, week, etc.

1 Digit, 2 Digit

-Selects the unit or decimal place of the number.

Dlls Version

-This window shows the DLL version number and the date and time when the version installed was created.

Exit

-Closes the window.

Additional information: After a change has been made, an update must be performed on each terminal (restart of the terminal).


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Software


V.2.11 - Log file Title: LogFile Path: Config / View Log Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This window shows the information contained in the log file on the server. The log file saves the most important events on the server.


-date of the event -time of the event -kind of event -device number -designation of the event and game number


-go to previous page -go to next page -go back one line -go to next line -show first entry -show last entry

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Software

-select the status of an error message -perform an update (required only if the window is open for a longer period of time while games are being played in the background) -close the window -load old files, if available.


45M694P1UK-04

None.


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Software


V.2.12 - Security Title: Administrator Security Option Path: Config / Security Access: Maintenance

NO

Supervisor

NO

Administrator

YES

Function:

Explanation: Winning Number Repetition Enable Alert -security option is activated Maximum permissible count of repetition -number of allowed winning number repetitions (Example: If 2 is entered, the warning is displayed when the winning number has been detected 3 times in a row) OK Cancel


Additional information: After a value has been changed, an update must be performed in each terminal (restart of the terminal).

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45M694P1UK-04

This window is used to activate a security option: If the same winning number is determined repeatedly in succession, the game is halted and the server displays a warning: (The same winning number was detected too often).

Software


V.2.13 - Counters Title: Counters Path: Config / Counters Access: Maintenance

NO

Supervisor

NO

Administrator

YES

Function:

45M694P1UK-04

This window shows the individual assignment of the mechanical counters.

Explanation: Mech. Counters Enabled -activates the mechanical counters Hopper Refill On Counters Enabled

-indicates whether hopper refills should be registered by the mechanical counters

Counters Mapping

-can be used to assign accounting parameters to the individual counters (assignment only by Technical Support AGI!)

Divider

-can be used to set the divider used to calculate the value indicated by the mechanical counters

Cancel

-closes the window

Additional information: None. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: [email protected]

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Software


V.2.14 - Close Table Settings Title: Close Table Path: Config / Close Table Settings Access: Maintenance

NO

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

Sets the number of games after which the terminals will be shut down. In addition, the information text to appear in the message window on the terminals notifying the player of the shut-down can be typed in here (120 characters can be displayed).

Explanation: Close Table

OK Cancel

If the checkbox is activated, the number of games and the information text can be entered. -Closes the window saving the new settings. -Closes the window without saving any changes.

Additional information: The settings whether it should be possible to enable this feature are made by AGI.

Page 132


Software


V.3 - Server Title: Server Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This menu item displays the various accounting statistics.


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Software


V.3.1 - Attendant payout Title: Payout Information Path: Server / Hand Pay Out Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This window shows attendant payout events.


-date of payout -time of payout -kind of event -terminal number -payout and game number


-go to previous page -go to next page -go back one line -go to next line -show first entry -show last entry

Page 134




Software

-select the status of an error message -perform an update (required only if the window is open for a longer period of time while games are being played in the background) -close the window -load old files, if available.


45M694P1UK-04

None.


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Software


V.3.2 - Coin and Bill Statistics - Partial Title: Cash Flow - Partial Data Path: Server / Cash Partial Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This window shows the coins inserted and paid out by the device and the bills inserted for each terminal.

Explanation: Player CnI CnO Nt0 Nt1 Sum Reset Update Exit

-terminal number -coin amount inserted on the selected terminal -coin amount paid out on the selected terminal -total number of bills inserted x denomination (bill channel 1 = assignation is e.g.: 1$) -total number of bills inserted x denomination (bill channel 2 = assignation is e.g.: 5$) -Sum total of the individual items above. -only the display is reset, the data are maintained! -this function updates the file if the window has been open for a longer period of time -to quit this window.

Additional information: None. Page 136


Software


V.3.3 - Accounting statistics - Partial data Title: Finances - Partial Data Path: Server / Finances Partial Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This window displays partial data of accounting statistics for each terminal.

Explanation: Player Total In Total Out Bets Wins Tips Games Out/In(%) Win/Bets(%) Sum

-terminal number -total credits inserted on the selected terminal -total credits paid out on the selected terminal -total bets wagered on the selected terminal -credit paid out by the terminal after a win has been obtained -total tip money registered on the terminal -number of games played on the terminal -Total-Out / Total-In ratio -Wins / Bets ratio -sum total of the individual items above

Reset Fin. Blackbox -function not used (exclusive for licensed market in Hungary) Reset -only the display is reset, the data are maintained! Update -this function updates the file if the window has been open for a longer period of time Exit -to quit this window.



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Software


V.3.4 - Accounting statistics - Total data Title: Finances - Total Data Path: Server / Finances Total Access: Maintenance

NO

Supervisor

NO

Administrator

YES

Function:

45M694P1UK-04

This window displays total data of accounting statistics for each terminal.

Explanation: Player Total In Total Out Bets Wins Tips Games Out/In(%) Win/Bets(%) Sum

-terminal number -total credits inserted on the selected terminal -total credits paid out on the selected terminal -total bets wagered on the selected terminal -credit paid out by the terminal after a win has been obtained -total tip money registered on the terminal -number of games played on the terminal -Total-Out / Total-In ratio -Wins / Bets ratio -sum total of the individual items above

Reset Fin. Blackbox -function not used (exclusive for licensed market in Hungary) Reset -only the display is reset, the data are maintained! Update -this function updates the file if the window has been open for a longer period of time Exit -to quit this window.



Software


V.3.5 - Network statistics Title: Server Network Statistics Path: Server / Net Sts Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This window shows the active connections of the network.

Explanation: Opnd Clsd RcvMsg SndMsg Err 1,... Other Err Sum

-number of sessions opened between the server and the player terminal -number of sessions closed between the server and the player terminal -number of messages received between the server and the player terminal -number of messages sent between the server and the player terminal -number of errors occurred between the server and the player terminal -number of other errors occurred between the server and the player terminal -Sum total of the individual items above.


Page 139

Software


OK -closes the window Reset Data -Resets the indicated values to zero.


45M694P1UK-04

None.

Page 140


Software


V.4 - Wheel Title: Wheel Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This menu item is used to view the events on the roulette wheel.


Page 141

Software


V.4.1 - Game number - Winning number Title: Last Winning Numbers Path: Wheel / Game No - Winning No Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This window indicates the last 1000 winning numbers.

Explanation: Game Nr Winning No Date & Time

-number of the game -winning number of a particular game -date and time when the winning number was determined

Ln Up Ln Dn Pg Up Pg Dn Home End SAVE to file

-go back one line -go to next line -go to previous page -go to next page -show first entry -show last entry -saves the statistics report in a file

CLOSE

-to quit the window.

Page 142



Error details

Software

-Shows detailed informations for the indicated error of the selected gamenumber.


45M694P1UK-04

None.


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Software


V.4.2 - Previous winning numbers Title: Last 100 000 Winning Numbers Path: Wheel / Last Win Nmb Access: Maintenance

NO

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This window shows the last 100 000 winning numbers. L and R indicate the spin direction of the roulette wheel (L = left / R = right).

Explanation: Save to file

-saves the statistics report in a file

CLOSE


Test randomize generator -Applies only to Flying Roulette.


Page 144


Software


V.4.3 - Wheel statistics Title: French Roulette / American Roulette Path: Wheel / Wheel Statistics Access: Maintenance

NO

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This window shows a graphical representation of the winning numbers (depends on the croupier).

Explanation: Win Nr Wins

-number on the wheel -how often a certain number has won

Reset PARTIAL/TOTAL Change view Save to file

-resets data (Partial/Total) -used to change between Partial and Total statistics screens -used to change to star diagram or to ordinary histogram view -saves the statistics report in a file

CLOSE




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Software

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Software


V.5 - Service Title: Service Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This menu item is used for configuration of the external devices connected to the equipment.


Page 147

Software


V.5.1 - Novo P485 control Title: Novo P 485 control Path: Service / Novo P485 control Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This window is used to test the Sensorboard P485.

Explanation: Errors Binary Inputs Sensor 1 and 2

-Shows the error statuses of the sensor board. -Activated inputs (example: assign door switch to bit 1). -Statuses of the ball detection sensors.

Close

-To quit the program window.



Software


V.6 - Terminals Title: Terminals Access: Maintenance

NO

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This menu item can be used to execute functions which will start on the terminals but are triggered centrally from this menu item.

Print Daily Reports This menu item issues a printing command to all terminals to print the accounting statistics on their own ticket printer (illustr. next page). Print & Reset Daily Reports This menu item also issues a command to print the accounting statistics at each terminal, but in addition will cause a reset of the statistics after printing (partial). Restart Terminal With this menu item all terminals are restarted (Administrator only). Shutdown Terminal With this menu item the game program is shut down on all terminals and the data are saved. The message “It´s now safe to turn off your computers” is displayed (Administrator only). Restart Program With this menu item the game program is shut down on all terminals and the data are saved. After that, the terminals will start anew and any changes made on the server will be received by all clients (Administrator only).


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Software


Open Table This menu item opens the terminal for game play again after a “Close Table” shutdown procedure. The following pop-up window appears:

45M694P1UK-04

Close Table Shuts the system down at a predefined time. A message for the player is displayed on the terminal, for example “This terminal will be shut down after 3 more games”. The following pop-up window appears:

Page 150



Software

Printing Daily Reports Daily Reports provide information on all amounts paid in and paid out on a terminal on a particular day. The Server incorporates a function under the program item Terminals/ Print & Reset Daily Reports which can be used for daily (or, optionally weekly, etc.) accounting. It is important to remember that the Finance Partial data will be cleared on the respective terminal/s when a printout has been made. That also means that to get daily reports, the data must be printed and reset on a daily basis. The following information is contained in a Daily Report printout: Day, month, date, time, year

45M694P1UK-04

Total of amounts inserted in coins and using the remote function (by the attendant) on the day shown.

Total of amounts inserted in banknotes on the day shown.

Total of amounts paid out in coins dispensed from the hopper, and via tickets printed, and via the “Handpay” function by the attendant on the day shown.

Total of amounts paid in and paid out using a smart card on the day shown.

Total of amounts paid in and paid out and total proceeds (income) of the terminal on the day shown.

Total of tips received on the day shown.


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Software

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Software


V.7 - Network File Sharing Title: NFS Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This menu item displays the game system files that are copied from the server to the client at each power-up.


Page 153

Software


V.7.1 - Output Title: Network File Sharing Path: NFS / Output Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This menu item displays the result of the copying process.

Feldbeschreibung: Event -The below status messages can be displayed: Directory not found -The specified directory is not located on the server. File missing -The specified file is not located on the server. Finished -The copying process was completed successfully. Clear Exit

-Without a function. -To leave the program window.



Software


V.7.2 - Synchronize Path: NFS / Synchronize Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This menu item is used to start the copying process.


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Software

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Software


V.8 - Exit Title: Exit Access: Maintenance

YES

Supervisor

YES

Administrator

YES

Function:

45M694P1UK-04

This menu item is used to quit the Setup.


Page 157


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Software

Page 158



Error Handling

Part VI - Error Handling - Lack of line voltage

VI.2

- Error messages of the software

45M694P1UK-04

VI.1


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45M694P1UK-04

Error Handling

Page 160


Error Handling


NOTE: After each power-on the system performs a short autotest. After that, the device is ready for game-play. If this does not happen, the device must be checked for possible error sources as follows:

VI.1 - Lack of line voltage Two T3A15 inert fuses function as the primary protection of the power supply. These fuses are located at the front of the main switch. (Illustration VI-2). The secondary protection (T5A) of the various voltages is located at the front of the mains supply unit. These voltages have been allocated a red light emitting diode, which is on only if the fuses are intact and if input voltage is available. (Illustration VI-1). These voltage indicators are designed to facilitate service work providing some preliminary information. For more precise information on any incorrect operating voltages, measurements must be taken using appropriate instruments. X9 45M694P1UK-04

X8

X7 X10

X1

X2

X3

X4

X5

X6

Fuse T3A15

Fuse T5A

Mains power switch

Service outlet

Illustr. VI-1 Fuses and light diode on mains supply unit

Illustr. VI-2 Main switch

IMPORTANT: Errors in the electronics can only be cleared by an AGI service technician. The fastest way of making the system operational again is to exchange any defective parts. If no spare parts are at hand, please contact our Technical Support and send us the defective electronic component including a short description of the error.


Page 161

Error Handling


VI.2 - Error messages of the software Each time the system is powered up, all integrated devices (e.g. hopper, boards, etc.) are subject to an auto-test. If this test is successful, the device will automatically go into game-play mode. Any malfunction or manipulation of the device that may occur will be reported by the error management software. Should an error occur, the corresponding error message is displayed on the monitor. (See Illustration VI-3). Error clearing (error handling procedure): 1.) Turn the Service key-switch. 2.) The menu appears - Clear error using Reset Hardware Error. 3.) Turn key-switch - Press the Exit button.

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4.) The device should now be operational again.

Illustr. VI-3 Error message

Page 162



Error Handling

Doors: Top large door open Error clearing: Close top large door. Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, check that the door is properly seated. Also check the connecting plugs and the cables of the door switch. Front large door open Error clearing: Close front large door. Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, check that the door is properly seated. Also check the connecting plugs and the cables of the door switch.

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Stacker door open Error clearing: Close the stacker door (= bill door). Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, check that the door is properly seated. Also check the connecting plugs and the cables of the door switch. Logic door open Error clearing: Close the logic door (left bottom door). Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, check that the door is properly seated. Also check the connecting plugs and the cables of the door switch. Cash box door open Error clearing: Close the cashbox door (right bottom door). Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared check that the door is properly seated. Also check the connecting plugs and the cables of the door switch.


Page 163

Error Handling


Bill acceptor: Bill Acceptor error Together with this error message the following additional information on the cause of the error is indicated: Bill Acceptor disconnected Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, open the machine door and power down the device. Check whether the connecting plugs and the cables of the bill acceptor are connected correctly. Also check that the bill acceptor is installed correctly. Power up the device and close the door. If the error cannot be cleared please contact the Technical Support of AGI. Bill Acceptor failure

Check whether the connecting cables of the bill acceptor are connected correctly. Also check that the bill acceptor is installed correctly and that the stacker is inserted properly. Power up the device and close the door. If the error cannot be cleared please contact the Technical Support of AGI. Stacker open Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, open the machine door and power down the device. Check whether the stacker box is seated properly. Power up the device and close the door. If the error cannot be cleared please contact the Technical Support of AGI.

Page 164


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Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, open the machine door and power down the device.


Error Handling

Bill jammed in Acceptor Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, open the machine door and power down the device. Carefully try to remove the jammed bill. Power up the device and close the door. If the error cannot be cleared please contact the Technical Support of AGI. Bill jammed in Stacker Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, open the machine door and power down the device. Carefully try to remove the jammed bill. Power up the device and close the door. If the error is not cleared please contact the Technical Support of AGI.

45M694P1UK-04

Caution: The stacker may contain a considerable amount of bills. Any work involving the stacker should therefore be performed only at a secure place. Stacker full Error clearing: Open the stacker door and take out the stacker. Remove the bills and insert the stacker again. Close the door. Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again.

Caution: The stacker may contain a considerable amount of bills. Any work involving the stacker should therefore be performed only at a secure place. Bill Acceptor cheated Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, open the machine door and power down the device. Check whether the bill acceptor is dirty or damaged and whether the connecting plugs and cables are properly connected. If necessary, clean the bill acceptor. Power up the device and close the door. If the error cannot be cleared, please contact the Technical Support of AGI.


Page 165

Error Handling


Too many rejects Error clearing: cannot be cleared. This error occurs after ten bills have been rejected and will disable the bill acceptor. This type of error will be registered under machine events.

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The current game is not interrupted. Clear the error using the Reset Hardware Error button. The bill acceptor will return to normal operation again. If the error has not been cleared, please contact the Technical Support of AGI.

Page 166



Error Handling

Coin acceptor: Coin In System error Together with this error message the following additional information on the cause of the error is indicated. Coin optics failure Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, open the machine door and power down the device. Check the coin acceptor and the light barrier of the coin channel for dirt or damage. Also check the connecting plugs and the cables of the light barrier of the coin acceptor. The three sensor diodes must be placed in the centre of the drillings, the optical track between the transmitter and the receiver must not be obstructed. Power up the device and close the door. If the error cannot be cleared please contact the Technical Support of AGI.

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Coin In jam Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, open the machine door and power down the device. The light barrier of the coin channel has been obstructed for too long, or a coin has become stuck. Remove any jammed coins and check the connecting plugs and cables of the light barrier. Power up the device and close the door. If the error cannot be cleared please contact the Technical Support of AGI. Diverter error Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, open the machine door and power down the device. Check the coin diverter and the coin channels for jammed coins. Also check the connecting plugs and the cables of the magnet. Power up the device and close the door. If the error cannot be cleared please contact the Technical Support of AGI.


Page 167

Error Handling


Coin Acceptor disconnected Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, open the machine door and power down the device. Systematically check all connecting plugs and cables of the coin acceptor. Power up the device and close the door. If the error cannot be cleared please contact the Technical Support of AGI. Coin yo-yo Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, open the machine door and power down the device.

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Check the coin acceptor for signs of manipulation. Also check that there is a reference coin when a reference coin acceptor is used. Systematically check all connecting plugs and cables of the coin acceptor. Power up the device and close the door. If the error cannot be cleared, please contact the Technical Support of AGI.

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Error Handling

Hopper: Coin Out System error Together with this error message the following additional information on the cause of the error is indicated. Hopper disconnected Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, open the machine door and power down the device. Check whether a hopper is present and both light diodes on the hopper are on. Also check the fill level of the hopper: The contact plates at the inside bottom of the hopper should be covered with coins. Refill the hopper if necessary. If the light diode on the hopper is not on, check whether the hopper is properly seated. Systematically check all connecting plugs and cables of the hopper. Power up the device and close the door. If the error cannot be cleared please contact the Technical Support of AGI.

45M694P1UK-04

Hopper tilt Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, open the machine door and power down the device. Check whether a hopper is present and both light diodes on the hopper are on. Also check the fill level of the hopper: If the light diode on the hopper is not on, check whether the hopper is properly seated. Systematically check all connecting plugs and cables of the hopper. Power up the device and close the door. If the error cannot be cleared please contact the Technical Support of AGI. Hopper Coin Out jam Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, open the machine door and power down the device. Check for any coin or dirt that may have got into the light barrier of the hopper and remove. Power up the device and close the door. If the error cannot be cleared please contact the Technical Support of AGI.


Page 169

Error Handling


Hopper empty

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Error clearing: Refill the hopper. Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again.

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Error Handling

System error messages: PC Card or meters error Together with this error message the following additional information on the cause of the error is indicated. No Multi Interface Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, open the machine door and power down the device. Systematically check the plug connections between the PC card and the multiinterface. Check the RS 485 connecting cable between the PC card and the meter interface. Power up the device and close the door. If the error cannot be cleared please contact the Technical Support of AGI. No Meter Interface

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Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, open the machine door and power down the device. Systematically check the plug connections between the PC card and the meter card. Check the voltage. Power up the device and close the door. If the error cannot be cleared please contact the Technical Support of AGI. Max Credit Error clearing: Turn the Attendant key. The system requires a handpay. After the payout release the key again. Max Win Error clearing: Turn the Service key. The system requires a handpay or jackpot reset. After the payout release the key again. System offline Error Error clearing: Systematically check the connections between the HUB and the PC. Check whether the server is online and connect another network cable as a bridge. If the error cannot be cleared please contact the Technical Support of AGI.


Page 171

Error Handling


Call Attendant to collect Credit Error clearing: Turn the Service key. The system requires a handpay. After the payout release the key again. The same winning number was detected too often Error clearing: The server displays an error message which needs to be reset by the attendant. CRC RAM Error Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, please contact the Technical Support of AGI. CRC ROM Error

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Error clearing: Turn the Service key and confirm the error message with Reset Hardware Error. Release the key again. If the error is not cleared, please contact the Technical Support of AGI.

Page 172



Error Handling

Touchbet - Error handling: WNr.Spv

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This message appears if an error in the ball detection process has occurred or if black boxes or sensors are operating while they have not been adjusted correctly. If a ball detection error occurs the green flashing button goes off and the red button goes on - the game is interrupted. Error handling: Press the red button - the below window will be displayed on the Roulette server:

Supervisor Set Win Nr: Select Win Nr from 0 to 36 -enter the winning number manually and confirm with “OK”. 00 -only active, if there is a roulette wheel with 00 installed ERROR -If ERROR is selected and the following message is confirmed, all bets on the terminals are cancelled.

The following message appears on the terminal screen: GAME INVALID - BETS WILL BE REFUNDED A new game can be started.


Page 173

Error Handling BAD SPIN


-If BAD SPIN is selected and the following message is confirmed, the most recent ball spin is declared invalid. All bets remain on the terminals and the system waits for a new ball spin.

Then the system goes to the normal game mode.

If the message “Out of Order” is displayed on the terminal screen and there is no visible error, the connections indicated below should be checked. If the error can still not be cleared, please contact the Technical Support of AGI. .) Check the plug connection between the sensor cable and the reader head. .) Check the network connection between the two black boxes.

.) Check the network connections between the black boxes and the server PC.

Page 174


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.) Check the plug connection between the black box and the sensor cable.


Maintenance

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Part VII - Maintenance VII.1

- Bill acceptor

VII.2

- Coin acceptor

VII.3

- Monitor/Touchscreen

VII.4

- PC Terminal

VII.5

- PC Server

VII.6

- Fans

VII.7

- Switches/Lamps

VII.8

- Ticket printer

VII.9

- Reader Heads

VII.10

- Locks/Mechanical components

VII.11

- Arm rests


Page 175


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Maintenance

Page 176



Maintenance

!Caution! Prior to any maintenance work, power must be removed from the device by disconnecting the device from the mains supply and by switching off the UPS ! Do not clean the machine with a water jet! The below service instructions should be carried out only by qualified and trained personnel. In order to avoid any injuries of people and damage to machines only such work as is described in this manual may be performed. If these instructions are followed closely and adequate maintenance and treatment is applied as required by the usage of the devices, the system complies with the usual security standards.

VII.1 - Bill acceptor (Terminal)

45M694P1UK-04

Recommended maintenance interval: monthly If dirt builds up on the reader head this may result in the same error messages as when bills are jammed, or the detection precision may increase, which may result in frequent bill rejects. To clean the reader head use a soft cloth or cotton bud. In addition, a standard head cleaner for cassette recorders or compressed air (from a can) can be used to remove dust in the bill acceptor unit. ! Caution ! Do not use organic dissolvents such as diluents. Do not use scouring agents !

Cleaning towels for the WBA bill acceptor are available from AGI ! Item no.: 86900100

To facilitate cleaning, take the bill acceptor unit out from its mounting.


Page 177

Maintenance


VII.2 - Coin acceptor (Terminal CC46 or NRI) Recommended maintenance interval: 3-monthly To clean the coin acceptor use a soft cloth or a short-bristled brush. In addition contact cleaning spray or compressed air (from a can) can be used. Take the coin acceptor out from its mounting, remove the reference CC46: coin and clean following the instructions above. NRI: Take the coin acceptor out from its mounting, fold the top part away and clean both sides of the interior surface. When cleaning the NRI coin acceptor the reject pin should be tested several times to ensure that the spring and the retaining clip are intact.

VII.3 - Monitor / Touchscreen The touchscreen should be cleaned at least once a week using a soft cloth and window cleaner. In addition, the touchscreen requires regular calibration, which will depend on how much it is used but should at least be done once a week. When calibrating the touchscreen make sure that you are looking at the screen straight from above and are not touching the metal cabinet of the terminal with your body. If the image is impaired by colour stains use the demagnetization function on the panel of the monitor.

VII.4 - PC Terminal Recommended maintenance interval: semi-yearly Disconnect all cables (VGA, touchscreen,...), take out the PC from the terminal, open the top cover and remove dust from the interior of the cabinet using compressed air (from a can). In addition, the fans of the PC should be tested for functionality. (Back side of the switching power supply and CPU). ! Caution ! When replacing a fan it must be ensured that the models and/or the features of performance are the same.

Page 178


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Recommended maintenance interval: weekly


Maintenance

VII.5 - PC Server Recommended maintenance interval: yearly Disconnect all cables (VGA, line cord,...), take out the PC from the server cabinet, open the top cover and remove dust from the interior of the cabinet using compressed air (from a can). In addition, the fans of the PC should be tested for functionality. (Back side of the switching power supply and CPU).

VII.6 - Fans (Terminal, Server, etc.) Recommended maintenance interval: semi-yearly All fans of the system should be tested for functionality. Remove dust from fans and check contacts. (Also check and clean internal ventilators , e.g. HUB, UPS, etc. !) The fans should also be checked whenever the noise level of a fan is higher than normal. If a fan needs to be replaced make sure that the same direction of the airflow is maintained.

VII.7 - Switches / Lamps 45M694P1UK-04

Recommended maintenance interval: monthly Check if all lighting appliances (lamps, etc) are functioning. Also check key switches and door switches. These may be impaired with frequent use. If a key switch has to be exchanged ensure that after the contacts have been soldered on, the insulation is applied again.

VII.8 - Ticket printer Recommended maintenance interval: monthly Remove the paper roll and remove any dust and dirt from the printing unit using compressed air (from a can). Check the fixture of the metal clips securing the rolls for stability. !Caution! Test printing with no paper in the printer can damage the thermo printing head !


Page 179

Maintenance


VII.9 - Reader Heads Recommended maintenance interval: monthly Check if the sensors are adjusted correctly towards the roulette wheel. Also, the reader heads must synchronize in both spin directions of the wheel. (Left LED changes to green permanent light after no more than three rotations of the wheel.) If detection problems persist after the sensors have been adjusted, the sensors need to be exchanged. When exchanging a reader head make sure that the “No More Bets” time period adjusted is the same and that the same program version is used (sticker at the bottom) ! In order not to impair the shine of the sensor cabinet it is recommended to wear cotton gloves or use a cotton cloth when handling sensors. Do not use water to clean sensors !

VII.10 - Locks Check all door locks of the system for functionality. Cap nuts may have loosened with long use. Tighten!

VII.11 - Arm rests (Slanttop) Recommended maintenance interval: if required Arm rests should best be cleaned with a soft brush and lukewarm soapy water. Do not use strong solvents or stain-removers!

Page 180


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Recommended maintenance interval: monthly


Hardware

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Part VIII - Hardware VIII.1

- Hopper

VIII.2

- Mains Power Supply

VIII.3

- Switching Power Supply

VIII.4

- Bill Acceptor

VIII.5

- Coin Acceptor

VIII.6

- Monitor

VIII.7

- Touchscreen

VIII.8

- Multi-Interface

VIII.9

- Logic Unit

VIII.10

- Server PC

VIII.11

- Reader Heads


Page 181

Hardware


VIII.12

- Network distributor (HUB)

VIII.13

- Uninterruptible Power Supply (UPS)

VIII.14

- Camera

VIII.15

- Barcode Reader (Cashdesk)

VIII.16

- Ticket Printer

VIII.17

- Mechanical Meters

VIII.18

- Modem

VIII.19

- Illumination

Page 182


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Part VIII - Hardware


Hardware

Description of the components - Slanttop

F G

H A I J

B

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C

K D

L

E

M

Illustr. VIII-1 Terminal

A B C D E F G H I J K L M

Monitor + Touchscreen Main Power Switch Mechanical Meters Hopper Logic Unit Bill-illumination Ticket Printer Multiinterface Bill Acceptor Coin Acceptor Main Power Supply Unit (behind WBA) Main Switch with fuses (behind WBA) Cashbox


Page 183

Hardware


Block diagram: mains supply LS-R LS-L

main power supply

switching power supply

doorswitches and lamps

Monitor

PC

PCpower supply

VGA-card

Soundcard

COM-port

LPT-port

I/O-card P391-1

meterlamps

coin acceptor illumination bill acceptor cover with printer

Touchscreen controller

Printer (option)

Multiinterface P425

Billacceptor

hopper

coinchannelsensor

coinseperator

POWER DATA

Illustr. VIII-2 Block diagram

Page 184


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meters

Hardware


Description of components - Server

C

D

A

B

E

I

POWER

H.D.D.

G

LAN

POWER

PUSH

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H POWER

H.D.D.

LAN

POWER

M J

F

Smart-UPS 7 0 0

K

L Illustr. VIII-3 Server

A B C D E F G H I J K L M

-

Fan Keyboard / Trackball Monitor Fan Switch box (optional) Uninterruptible Power Supply Camera Server PC (optional) Server PC Monitor Power Supply Black Box (optional) Distributor Board Switched Power Supply (Camera) RS232 to RS485 Adapter


Page 185


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Hardware

Page 186



Hardware

VIII.1 - Hopper VIII.1.1 - Position in the machine VIII.1.2 - Function VIII.1.3 - Troubleshooting

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VIII.1.4 - Exchanging the hopper VIII.1.5 - Pin assignment VIII.1.6 - Exploded diagram of the hopper VIII.1.7 - Hopper high level


Page 187

Hardware


VIII.1.1 - Position in the machine See illustration VIII-1 on page 181.

VIII.1.2 - Function Type: Universal hopper MK IV or compatible Storage of inserted coins controlled by the coin diverter system and payout of wins.

VIII.1.3 - Troubleshooting Check that the hopper and the connectors are fastened correctly. Check that the hopper was pushed all the way in and that it is connected to the multi-interface. Also check for jammed coins and dirt in the hopper.

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VIII.1.4 - Exchanging the hopper

Illustr. VIII-1.1 Exchange of the hopper

Dismounting instructions for the hopper (see illustr. VIII-1.1): 1.) Open the Front Large Door. 2.) Pull out the hopper in the direction indicated by the arrow on the device. 3.) Exchange the hopper. 4.) To reinstall the hopper, follow the above instructions in reverse order.

Page 188


Hardware


VIII.1.5 – Pin assignment

Plug scheme on back side of hopper

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5 9

6

10

7

11

8

1 2 3 4

12

Illustr. VIII-1.2 Pin assignment of the hopper (back side)

Pin assignment: Pin

Colour

Function

1 2 3 4 5 6 7 8 9 10 11 12

black orange/black nc violet blue pink red/black grey green yellow blue/black white/violet

GND - Motor GND - Switches nc IN 1 Security High level Low level IN 2 DC - Motor +12VDC Payout IN 3


Page 189

Hardware


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VIII.1.6 – Exploded diagram of the hopper

Illustr. VIII-1.3 Exploded diagram of the hopper (MK IV)

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Hardware

VIII.1.7 – Hopper high level

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The hopper has two contact plates at the top on the inside. If the fill level of the hopper rises to reach these contact plates, another 100 coins will be sorted into the hopper. After that the coin diverter will guide convey coins to the cashbox. (See also Part IV.1-2 - Hopper Refill).


Page 191


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Hardware

Page 192



Hardware

VIII.2 - Mains Power Supply VIII.2.1 - Position in the machine VIII.2.2 - Function VIII.2.3 - Troubleshooting

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VIII.2.4 - Pin assignment VIII.2.5 - Exchanging the mains power supply VIII.2.6 - Description of the modular power supply unit


Page 193

Hardware



VIII.2.2 - Function Provides voltage to the following components: 230V or. 110V / AC for:

Switching power supply Fluorescent tube Fan

12-15V/DC for:

Bill acceptor display illumination Toplight

X9 X8

X7

X2

X3

X4

X5

X6

Fuse T3A15

Fuse T5A

Mains power switch

Service outlet

Illustr. VIII-2.1 Fuses and LED on mains power supply unit

Illustr. VIII-2.2 Main switch

VIII.2.3 - Troubleshooting The power supply is primarily secured with T3A15 inert single-pole fuses. The primary fuses are located on the front of the main switch. (Illustr. VIII-2.2) The secondary fuse (T5A) for the various line voltages is located on the front of the mains power supply. These voltages have been assigned a red light diode which glows only if the protection is intact and voltage is present. (Illustr. VIII-2.1) These voltage indications facilitate servicing and are an initial source of information. However, more details regarding any defective line voltage can only be obtained from measurements taken with suitable devices. In addition, all connectors should be checked. (Illustr. VIII-2.1).

Page 194


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X10

X1


Hardware

VIII.2.4 - Pin assignment DC Connector: Pin

X8 Function

01 02 03 04 05 06

+12V/DC (R) +12V/DC (R) +12V/DC (R) GND (R) GND (R) GND (R)

AC Connector: Pin

X1

01 02 03 04

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Pin

X3

01 02 03 04 Pin

X5

01 02 03 04 Pin 01 02 03 04 05 06 07 08

X7

Function

Pin

AC neutral (Out) AC ground AC live (Out) nc

01 02 03 04

Function

Pin


01 02 03 04

Function

Pin


01 02 03 04

X2

Function AC neutral (Out) AC ground AC live (Out) nc

X4


X6


Function AC nc nc AC AC nc nc AC

live (In) live (Out) neutral (In) neutral (Out)


Page 195

Hardware


VIII.2.5 - Exchanging the mains power supply If an error occurs involving the mains power supply that cannot be cleared then the defective mains power supply unit must be exchanged.

Switching power supply

Mains power supply

Dismounting instructions for the Mains Power Supply (see illustr. VIII-2.3): 1.) Disconnect the main plug of the terminal from the socket. Open Stacker Door and Front Large Door. 2.) Pull out the hopper. 3.) Remove all plugs from the modular power supply (modular power supply = mains power supply + switching power supply. See VIII.2.4 - Description of the modular power supply). NOTE ! Make a note of the correct plug positions 4.) Release the fastening of the modular power supply and remove pulling it towards the front. 5.) Separate the mains power supply from the switching power supply. 6.) Exchange the mains power supply unit. 7.) Reinstall the mains power supply unit following the above instructions in reverse order.

Page 196


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Illustr. VIII-2.3 Exchange of the mains power supply

Hardware


VIII.2.6 - Description of the modular power supply unit

Switching Power Supply - NFS-110

X9 X8

X7 X10

X1

X2

X3

X4

X5

X6

Fuse T5A

X9 X8

X7

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Modular Power Supply Unit

X10

X1

X2

X3

X4

X5

X6

Fuse T5A

Main Power Supply

Illustr. VIII-2.4 Modular power supply unit


Page 197


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Hardware

Page 198



Hardware

VIII.3 - Switching Power Supply VIII.3.1 - Position in the machine VIII.3.2 - Function VIII.3.3 - Troubleshooting

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VIII.3.4 - Pin assignment VIII.3.5 - Exchanging the switching power supply


Page 199

Hardware



VIII.3.2 - Function Type: NFS - 110 / 7602P Provides voltage to the following components: 24V/DC for: Printer Multi-interface 12V/DC for: Meters Meter illumination Touchscreen Multi-interface Multi-interface PC card Door optics Printer 45M694P1UK-04

5V/DC for:

VIII.3.3 - Troubleshooting Check the connectors of the switching power supply.

VIII.3.4 - Pin assignment AC Connector

DC Connector

J1

J2

Pin

Function

Pin

Function

01 02 03 04 05

AC-Ground nc AC neutral nc AC live

01 02 03 04 05 06 07 08 09 10 11 12 13

+5V DC +5V DC nc GND GND GND GND +12V DC +12V DC PFD -12V DC nc +24V DC

Page 200



Hardware

VIII.3.5 - Exchanging the switching power supply If an error occurs involving the switching power supply that cannot be cleared then the defective switching power supply must be replaced.

Switching power supply

Mains power supply

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Illustr. VIII-3.1 Exchange of the switching power supply

Dismounting instructions for the switching power supply (see illustr. VIII-3.1): 1.) Disconnect the main plug of the terminal from the socket. Open Stacker Door and Front Large Door. 2.) Pull out the hopper. 3.) Remove all plugs from the modular power supply (modular power supply = mains power supply + switching power supply. See VIII.3.4 - Description of the modular power supply). NOTE ! Make a note of the correct plug positions 4.) Release the fastening of the modular power supply and remove pulling it towards the front. 5.) Separate the mains power supply from the switching power supply. 6.) Exchange the switching power supply unit. 7.) Reinstall the switching power supply following the above instructions in reverse order.


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Hardware

VIII.4 - Bill Acceptor VIII.4.1 - Position in the machine VIII.4.2 - Function VIII.4.3 - Troubleshooting

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VIII.4.4 - Exchanging the bill acceptor VIII.4.5 - Component parts VIII.4.6 - Collecting bills VIII.4.7 - Bills jammed in the bill acceptor VIII.4.8 - Adjusting the WBA bill acceptor


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Hardware



VIII.4.2 - Function Type: WBA - 23/25 - SS GPT or compatible The bill acceptor is programmed for the respective national currency.

VIII.4.3 - Troubleshooting Check that the bill acceptor is fixed correctly in its mounting. Check the connectors of the cable connecting the bill acceptor with the the multi-interface.

VIII.4.4 - Exchanging the bill acceptor

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If an error occurs that cannot be cleared then the defective bill acceptor must be replaced..

Locking bar

Illustr. VIII-4.1 Exchanging the bill acceptor

Dismounting instructions for the bill acceptor (see illustr. VIII-4.1): 1.) Open Top Large Door and power down the terminal. 2.) Take out the bill acceptor pulling at the locking bar. 3.) Release the two fixing screws to remove the mouthpiece. Now exchange the bill acceptor. 4.) Reinstall the bill acceptor following the above dismounting instructions in reverse order. Page 204



Hardware

VIII.4.5 - Component parts

A

B

C D E

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F

Illustr. VIII-4.2 Component parts of the bill acceptor

Explanation: A B C D E F

Cover of the conveyor unit Latches Bill slot Locking bar of the bill acceptor Locking lever of the stacker Stacker box


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Hardware


VIII.4.6 – Collecting bills

Illustr. VIII-4.3 Collecting bills

Description:

2.) Press down the locking lever of the stacker and keep it pressed. 3.) Take out the stacker in the direction indicated in the illustration above. 4.) Open the stacker and take out the bills.

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1.) Open the stacker door.

Hardware


VIII.4.7 – Bills jammed in the bill acceptor

Illustr. VIII-4.5 Bill jam 2

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Explanation: Depending on the situation encountered, remove jammed bills as indicated in the pictures above (VIII-4.4 to VIII-4.6).


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VIII.4.8 – Adjusting the WBA bill acceptor The adjustment of the sensors is intended to compensate any slight age-related cloudiness of the optical lenses (black and white adjustment) or any normal wear of the optical sensors. Therefore, the adjustment procedure described below should be carried out when required. Note: The adjustment is not a substitute for cleaning the sensor lenses! The sensor lenses should be cleaned also before each sensor adjustment! The below instructions should be followed strictly: Description: 1.) Release the connecting plugs from the WBA. (e.g. by pulling out the acceptor unit) 2.) Set dip switches 8, 7, 6 and 5 to ON, 1, 2, 3 and 4 to OFF:

Illustr. VIII-4.7 Acceptor unit

3.) Connect the WBA to the power supply (by inserting the acceptor unit in the acceptor frame). 4.) The emergency transport motor will first run forward approximately 2 seconds and then briefly reverse. 5.) Now the reference paper KS-039 (available as item number: 40150146) can be inserted with the black end in first. The WBA pulls the paper in automatically and moves it forwards and backwards several times. 6.) The auto-adjustment is completed once the reference paper has been ejected and the transport motor has come to a halt. After that, the acceptor requires approximately another 2-3 seconds to write the data to the internal memory chip. 7.) Disconnect the acceptor unit from the power supply again and return the dip switches to their original status, which will normally be all switches in OFF position.

Illustr. VIII-4.9 Dip switches after adjustment

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Illustr. VIII-4.8 Dip switches before adjustment


Hardware

VIII.5 - Coin Acceptor VIII.5.1 - Position in the machine VIII.5.2 - Function VIII.5.3 - Troubleshooting

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VIII.5.4 - Pin assignment CC46/NRI VIII.5.5 - Exchanging the coin acceptor


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VIII.5.2 - Function Type: CC-46 Coin comparitor with reference coin NRI Coin validator (programmable) The coin diverter below the coin acceptor sorts coins either into the hopper or the cashbox.

VIII.5.3 - Troubleshooting Check that the coin acceptor is fixed correctly in its mounting. Check the connectors of the cable connecting the coin acceptor with the multiinterface. Also check that the coin diverter can move freely in both positions.

Pin 01 02 03 04 05 06 07

Colour black nc orange blue nc red yellow

Function GND nc Tilt credit output nc +12VDC enable

Pin assignment for the NRI Pin 01 02 03 04 05 06 07 08 09 10

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Colour black yellow orange/black orange/grey brown pink orange/brown orange/blue orange/green orange/violet

Function GND +12VDC channel 5 channel 6 reject enable channel 1 channel 2 channel 3 channel 4


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VIII.5.4 - Pin assignment for the CC 46


Hardware

VIII.5.5 - Exchanging the coin acceptor If an error occurs involving the coin acceptor or the coin optics board that cannot be cleared, the defective coin acceptor or the defective coin optics PCB must be exchanged.

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1

Illustr. VIII-5.1 Coin acceptor in the machine

2 Illustr. VIII-5.2 Coin acceptor mounting

1) Locking lever 2) Coin optics PCB Dismounting instructions for the coin acceptor and the coin optics board (see illustr. VIII-5.1): 1.) Open the Top Large Door and power down the terminal. 2.) Take out the coin acceptor mounting from the terminal. 3.) Release the connecting plug, press the locking levers of the coin acceptor mounting down to unlock them, tilt the coin acceptor to the front and take it out upwards from the mounting. IMPORTANT: CC-46 - first remove from the mounting and then release the connectors NRI - first release the connectors and then remove from the mounting 4.) Release the connecting plug and unscrew the coin optics board. (Only if the board is defective !!) 4.) Exchange the coin acceptor or coin optics board. 5.) Reinstall following the reverse order of the above dismounting instructions. Austrian Gaming Industries GmbH • Wiener Strasse 158 • A-2352 Gumpoldskirchen • Austria • Europe Tel.: ++43-2252-606-300 • Fax: ++43-2252-63587 • www.novomatic.com • e-mail: [email protected]

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Hardware

VIII.6 - Monitor VIII.6.1 - Terminal monitor

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VIII.6.2 - Server monitor


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VIII.6.1 - Terminal monitor VIII.6.1.1 - Position in the machine See illustration VIII-1 on page 181.

VIII.6.1.2 - Function Type: Tovis 21-inch or compatible The monitor is used to display the game play, error messages and accounting information.

VIII.6.1.3 - Troubleshooting Check that monitor is anchored properly in its mounting. Also check the connectors of the monitor cable.

If an error occurs involving the monitor that cannot be cleared, then the defective monitor must be exchanged. There should always be two people to exchange the monitor, because the monitor is rather heavy and may be difficult to handle for one person.

Illustr. VIII-6.1 Dismounting the monitor

Dismounting instructions for the monitor (See illustr. VIII-6.1): 1.)

Open the Logic Door and the Top Large Door and power down the terminal.

2.)

Disconnect the VGA and the touchscreen cable from the PC.

3.)

Open the Front Large Door.

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VIII.6.1.4 - Exchanging the monitor


Hardware

4.)

Remove the hopper. (See Part VIII.5).

5.)

Disconnect the power supply for the monitor from the mains power supply. CAUTION: Be careful not to touch the picture tube and the PCB! High voltage!

6.)

Disconnect the power supply for the controller.

7.)

Remove the coin acceptor mounting and the hopper (See Part VIII-4) and close the Front Large Door.

8.)

Lift the monitor up slightly holding at the fastenings provided and pull out from the terminal at an angle towards the front (the terminal weighs around 25kg).

9.)

Carefully remove all cables still fixed on the monitor from the terminal.

10.) To reinstall follow the above instructions in reverse order.

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VIII.6.1.5 - Adjustment of the monitor At the bottom of the monitor, on the left-hand side at the monitor mounting a PCB is attached for the adjustment of brightness, contrast and geometry of the picture.

Using the board: MODE -to call up the menu SEL/DGU -to confirm the selected menu item (marked red) UP/DOWN -to select the option to be changed MODE accepts the changed option and the next option to be changed can be selected using the Up/Down function. If no operation on the board is performed for the period of 20 seconds, the menu will automatically shut down. SEL/DGU

-If this function is used when the menu has not been called up, it demagnetizes the monitor.


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Hardware


VIII.6.2 - Server monitor VIII.6.2.1 - Position in the machine See illustration VIII-3 on page 183.

VIII.6.2.2 - Function Type: LCD/TFT Display 15,1z Tatung L5CDSK or compatible Used for on-screen display of the server program.

VIII.6.2.3 - Troubleshooting Check that the monitor is anchored properly in its mounting. Also check the connectors of the monitor cable.

VIII.6.2.4 - Exchanging the monitor

Earthing Strap

Adjustment-boards

Micro switch

Illustr. VIII-6.2 Monitor

Dismounting instructions for the monitor (see Illustr. VIII-6.2): 1.)

Open the top server drawer and shut down the server program.

2.)

Open the door at the front of the server cabinet and switch off the PC(s).

3.)

Disconnect all connections from the monitor. And disconnect the connectors of the micro switches.

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If an error occurs that cannot be cleared then the defective monitor must be exchanged.


Hardware

Release the fastening screws of the frame joint and lay down the monitor unit onto the server cabinet.

5.)

Dismount the adjustment boards, release the screws of the fastening frame and remove the frame.

6.)

Take out the monitor carefully and change it.

7.)

To reinstall the monitor, follow the above instructions in reverse order. (Do not forget the earthing strap and the connectors of the micro switch.)

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4.)


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Hardware

VIII.7 - Touchscreen VIII.7.1 - Position in the machine VIII.7.2 - Function

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VIII.7.3 - Troubleshooting / Exchange


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VIII.7.2 - Function The touchscreen allows players to place or cancel bets by selecting the respective functions on the monitor. Additionally, the touchscreen facilitates menu navigation and access to accounting statistics.

VIII.7.3 - Troubleshooting/Exchange

After a new monitor unit has been installed, the touchscreen must be calibrated (see Part IV-1.7).

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If the touchscreen does not react to finger tips, a reset of the entire terminal should be done. Check the voltage connection on the controller. Also check whether the green LED on the Controller is on emitting light at medium intensity, and whether it glows with high intensity (glowing brightly) when the touchscreen is operated. If this is not the case, the entire monitor unit (monitor + touchscreen + controller) must be exchanged as described above in Part VIII.6.1 - Monitor.


Hardware

VIII.8 – Multi-Interface VIII.8.1 - Position in the machine VIII.8.2 - Function VIII.8.3 - Explanation of connectors

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VIII.8.4 - Troubleshooting VIII.8.5 - Exchanging the multi-interface


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VIII.8.2 - Function The multi-interface is the central control unit of the bill acceptor, the coin acceptor and the hopper.

VIII.8.3 - Explanation of connectors 5

3 6

2

1 7

12

11 10

9

8

Illustr. VIII-8.1 Connections of the multi-interface

1 2 3 4 5 6 7 8 9 10 11 12 Page 222

- Hopper - 12V power supply - mains power supply - WBA bill acceptor - network (RS485) - CC coin acceptor - NRI coin acceptor - coin channel optics - not used - illumination (Insert Bill, arrow) - coin diverter - not used


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4


Hardware

VIII.8.4 - Troubleshooting If errors occur, all plug connections on the multi-interface must be checked.

VIII.8.5 – Exchanging the multi-interface

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If an error occurs on the multi-interface that cannot be cleared the defective multi-interface must be exchanged.

Illustr. VIII-8.2 Exchange of the multi-interface

Dismounting instructions for the multi-interface (see illustr. VIII-8.2): 1.) Open the Top Large Door and power down the machine. 2.) Disconnect all plug connections from the multi-interface. 3.) Release the butterfly nut (top left-hand side), pull the multi-interface slightly upwards and take it out from the machine. 4.) Unscrew the multi-interface from the fastening metal. 5.) To reinstall follow the above instructions in reverse order.


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Hardware

VIII.9 - Logic Unit (PC) VIII.9.1 - Position in the machine VIII.9.2 - Function VIII.9.3 - Troubleshooting

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VIII.9.4 - Exchanging the logic unit VIII.9.5 - 64-pin main plug VIII.9.6 - Pin assignment of the main wire loom VIII.9.7 - PC card Position within the PC VIII.9.8 - Function VIII.9.9 - Troubleshooting VIII.9.10 - Exchanging the PC card VIII.9.11 - Explanation of connections


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Hardware



VIII.9.2 - Function The PC is the electronic control and logic unit. In addition the PC stores all accounting data and controls the course of the game. Either of the two PC types shown in the illustrations below may be installed in the devices. Both types incorporate the same hardware and software and share the same functions. The only differences lie in the cabinet design and in the way they are installed in the terminal.

VIII.9.3 – Troubleshooting If errors occur check all plug connections that they are fixed properly on the PC.

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Model 1: Industries-PC

Illustr. VIII-9.1 Dismounting Industries-PC

Model 2: Booksize-PC

Illustr. VIII-9.2 Dismounting Booksize-PC

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Hardware

VIII.9.4 – Exchanging the PC If an error occurs that cannot be cleared, the defective PC must be exchanged. Dismounting instructions for the PC (see illustr. VIII-9.1 and VIII-9.2): 1.) Open the Top Large Door and power down the machine. 2.) Open the Logic Door and disconnect the PC at the front side. 3.) Release the screws at the front and carefully pull the PC a little bit to the front. (Caution! Be careful not to damage the cable on the left of the PC) 4.) Disconnect all plug connections at the back of the PC and take out the PC from the machine.

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5.) To reinstall the logic unit, follow the above instructions in reverse order. (Caution! Insert the new PC sliding it carefully into the terminal, open the Front Large Door and pull the power cable a little bit to the back (to avoid squeezing the cable).


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Pin 01a 01c 02a 02c 03a 03c 04a 04c 05a 05c 06a 06c 07a 07c 08a 08c 09a 09c 10a 10c 11a 11c 12a 12c 13a 13c 14a 14c 15a 15c 16a 16c 17a 17c 18a 18c 19a 19c 20a 20c

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Colour nc nc nc nc nc nc nc nc nc nc nc nc nc nc nc nc nc grey nc nc nc nc nc nc nc nc nc pink/orange nc nc violet/black nc nc nc nc orange/green pink/grey nc blue/black nc

Function nc nc nc nc nc nc nc nc nc nc nc nc nc nc nc nc nc Toplight (white) nc nc nc nc nc nc nc nc nc Toplight (blue) nc nc Toplight (reserve) nc nc nc nc Meter lamps Doorswitch transmitter (main door (top+front)) nc Doorswitch (cash box) nc


45M694P1UK-04

VIII.9.5 – 64-pin main plug


Hardware

45M694P1UK-04

VIII.9.5 – 64-pin main plug - continued Pin 21a 21c 22a 22c 23a 23c 24a 24c 25a 25c 26a 26c 27a 27c 28a 28c 29a 29c 30a 30c 31a 31c 32a 32c

Colour yellow/grey green/grey pink/violet nc pink brown/black nc white/orange nc nc nc pink/blue yellow/brown nc nc white/black nc nc nc nc nc nc nc nc

Function Doorswitch (logic box) Power fail detection (low voltage) Doorswitch (front door) nc Doorswitch (stacker box) Keyswitch 09 (remote) nc Keyswitch 10 (bookkeeping all pages) nc nc nc Doorswitch Receiver (main door (top+front)) Paper low nc nc Keyswitch 08 (bookkeeping 1st page) nc nc nc nc nc nc nc nc


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VIII.9.6 – Pin assignment on main wire loom Connector 02: Connection for the power supply of the PC card 5-pin MOLEX bushing housing Mini Fit Pin Colour Function 01 red +5V DC (NFS) 02 nc nc 03 nc nc 04 black GND (NFS) 05 nc nc

for loudspeakers Function GND sound left sound right

Connector 04: Power supply switching power supply NFS 110 18-pin MOLEX Pin housing Mini Fit Pin Colour Function 01 red +5V DC (multi-interface) 02 red +5V DC (PC card) 03 red +5 DC (X2) 04 black GND (connection with transformer) 05 black GND (X1) 06 yellow +12V DC (multi-interface) 07 yellow +12V DC (meters) 08 yellow +12V DC (touchscreen and meter illumination) 09 green +24V DC (multi-interface) 10 red +5V DC (printer) 11 red +5V DC (TFT) 12 black GND (PC card) 13 black GND (meters) 14 black GND (printer) 15 yellow +12V DC (TFT) 16 yellow +12V DC (TFT) 17 green/grey Power fail detection (low voltage) 18 green +24V DC (X4)

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Connector 03: Connection 3,5mm stereo jack plug Pin Colour 01 green/black 02 orange/green 03 red/black


Hardware

Connector 05: Connection power supply multi-interface 6-pin MOLEX bushing housing Mini Fit Pin Colour Function 01 red +5V DC (NFS) 02 yellow +12V DC (NFS) 03 green +24V DC (NFS) 04 green/grey Power fail detection (low voltage) 05 black GND (NFS) 06 black GND (NFS)

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Connector 06: Connection power supply serial meters 4-pin MOLEX bushing housing Mini Fit Pin Colour Function 01 black GND (NFS) 02 nc nc 03 nc nc 04 yellow +12V DC (NFS)

Connector 07: Connection power supply meter illumination 6-pin MOLEX bushing housing Mini Fit Pin Colour Function 01 nc nc 02 black GND (NFS) 03 orange/green Meter lamps 04 yellow +12V DC (NFS) 05 nc nc 06 nc nc

Connector 08: Connection 2-pin MOLEX pin housing Pin Colour 01 black 02 yellow

power supply touchscreen Function GND (NFS) +12V DC (NFS)

Connector 09: Connection power supply printer 6-pin MOLEX bushing housing Mini Fit Pin Colour Function 01 red +5V DC (NFS) 02 black GND (NFS) 03 nc nc


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Hardware Pin 04 05 06

Colour black green nc


Function GND (NFS) +24V DC (NFS) nc

Connector 11: Connection door optics, Top and Front door - receiver 4-ping MOLEX bushing housing RM2.54 Pin Colour Function 01 red +5V DC (NFS) 02 pink/blue Doorswitch receiver (main door (top+front)) 03 orange/black GND switches 04 ***** INVERSE-POLARITY PROTECTION

Connector 12: Connection door optics, Top and Front door - transmitter 4-pin MOLEX bushing housing RM2.54 Pin Colour Function 01 red +5V DC (NFS) 02 pink/grey Doorswitch transmitter (main door (top+front)) 03 ***** INVERSE-POLARITY PROTECTION 04 nc nc

Connector 13: Connection power supply 6,5” TFT 6-pin MOLEX pin housing Mini Fit Pin Colour Function 01 black GND (NFS) 02 black GND (NFS) 03 red +5V DC (NFS) 04 yellow +12V DC (NFS) 05 yellow +12V DC (NFS) 06 green +24V DC (NFS)

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Connector 10: Connection power supply toplight plug 4-pin MOLEX Power-Connector bushing housing Pin Colour Function 01 white +12V DC (transformer) 02 pink/orange Toplight (blue) 03 grey Toplight (white) 04 violet/black Toplight (reserve)


Hardware

Connector 14: Connection paper low sensor control (P412) 4-pin MOLEX bushing housing RM2.54 Pin Colour Function 01 red +5V DC (NFS) 02 yellow/brown Paper low 03 orange/black GND switches 04 nc nc

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Connector 16: Connection serial control PC 4-pin modular telephone type connector Pin Colour Function 01 yellow GND 02 green Serial connection RS-485 03 brown Serial connection RS-485 04 white GND

Connector 17: Connection serial control meters - PC 4-pin modular telephone type connector Pin Colour Function 01 yellow GND 02 green Serial connection RS-485 03 brown Serial connection RS-485 04 white GND

Connector 18: Connection serial control multiinterface - meters 4-pin modular telephone type connector Pin Colour Function 01 yellow GND 02 green Serial connection RS-485 03 brown Serial connection RS-485 04 white GND

Connector 19: Connection serial control multiinterface 4-pin modular telephone type connector Pin Colour Function 01 yellow GND 02 green Serial connection RS-485 03 brown Serial connection RS-485 04 white GND


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Connector 20: Connection illumination corporate logo 4-pin MOLEX bushing housing RM2.54 Pin Colour Function 01 white +12V DC (transformer) 02 nc (Option: GND (transformer)) 03 black GND (transformer) 04 nc (Option: +12V DC (transformer))

Connector 22: Connection 12V DC power supply multi-interface transformer 2-pin MOLEX bushing housing Pin Colour Function 01 black GND (transformer) 02 white +12V DC (transformer) Connector 23: Connection hopper - multiinterface-side 12-pin MOLEX bushing housing Pin Colour Function 01 black GND-motor (NFS) 02 orange/black GND-switches (NFS) 03 green +24V DC-motor (NFS) 04 blue/black Payout 05 pink High level 06 violet IN 1 07 red/black Low level 08 yellow +12V DC-logic(NFS) 09 nc nc 10 blue Security 11 green IN 2 12 white/violet IN 3

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Connector 21: Connection 12V DC power supply transformer 6-pin MOLEX bushing housing Mini Fit Pin Colour Function 01 white +12V DC (multi-interface) 02 white +12V DC (illumination corporate logo) 03 white +12V DC (toplight) 04 black GND (connection with NFS) 05 black GND (multiinterface) 06 black GND (corporate logo)


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Connector 24: Connection 12-pin hopper housing Pin Colour 01 black 02 orange/black 03 nc 04 violet 05 blue 06 pink 07 red/black 08 grey 09 green 10 yellow 11 blue /black 12 white/violet

Hardware hopper - hopper-side Function GND-motor (NFS) GND-switches (NFS) nc IN 1 Security High level Low level IN 2 +24V DC-motor (NFS) +12V DC-logic (NFS) Payout IN 3

Connector 25: Power supply security print 4-pin MOLEX bushing housing Mini Fit Pin Colour Function 01 nc nc 02 black GND (NFS) 03 red +5V DC (NFS) 04 nc nc

Connector 26: Connection WBA-illumination multi-interface-side 4-pin MOLEX bushing housing Pin Colour Function 01 yellow +12V DC (NFS) 02 pink LED A (red) 03 blue LED B (green) 04 nc nc

Connector 27: Connection WBA-illumination 4-pin MOLEX bushing housing Pin Colour Function 01 yellow +12V DC (NFS) 02 pink LED A (red) 03 blue LED B (green) 04 nc nc


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Hardware


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Connector 28: Connection illumination bill acceptor - bill insertion 4-pin MOLEX bushing housing Pin Colour Function 01 yellow +12V DC (NFS) 02 nc nc 03 blue LED B (green) 04 nc nc

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Hardware


VIII.9.7 - PC card - Position within the PC See illustration VIII-9.3

VIII.9.8 - Function The PC card is the interface between the PC and the electronics developed by the manufacturer of the roulette system (e.g. multi-interface, meters, etc.) and it controls door switches, key switches and the toplight.

VIII.9.9 – Troubleshooting If an error occurs all plug connectors on the card must be checked that they are connected properly.

45M694P1UK-04

PC-card

Illustr. VIII-9.3 Position of the PC card Industries PC

PC-card

Illustr. VIII-9.4 Position of the PC card Booksize PC

VIII.9.10 – Exchanging the PC card If an error occurs that cannot be cleared, the defective part must be exchanged. Dismounting the PC card (see illustr. VIII-9.3 and VIII-9.4): 1.) Open the Top Large Door and power down the terminal. 2.) Take out the PC from the terminal (see instructions above). 3.) Unscrew both slots and carefully pull the PC card up a bit. 4.) Disconnect the flat ribbon cable and remove the PC card. 5.) To reinstall follow the above instructions in reverse order.


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Hardware


VIII.9.11 - Explanation of connections 2

1

3 4 5 6

1 2 3 4 5 6

Page 238

-

I/O Connectors (door switch, key switches and lamps not used not used voltage control option not used serial interface RS485


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Illustr. VIII-9.5 Connections PC card


Hardware

VIII.10 - Server PC VIII.10.1 - Position in the machine VIII.10.2 - Function VIII.10.3 - Troubleshooting

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VIII.10.4 - Exchanging the server PC VIII.10.5 - Raid system


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Hardware



VIII.10.2 - Function The Server PC controls the details of the course of the game and transmits all game-relevant data to the linked terminals.

VIII.10.3 – Troubleshooting

Illustr. VIII-10.1 Server PC

VIII.10.4 – Exchanging the Server PC If an error involving the Server PC occurs that cannot be cleared, then the defective Server PC must be exchanged. Dismounting instructions for the Server PC (see illustr. VIII-10.1): 1.) Shut down the server program. 2.) Open the front bottom server door and power down the Server PC. 3.) Wait for the uninterruptible power supply (UPS) to shut down. (This takes approximately 3 minutes). 4.) Open the back door of the server cabinet and disconnect all connections from the PC. 5.) Release the fastening butterfly nut of the holding angle and take out the server PC. 6.) To reinstall the server PC, follow the above instructions in reverse order.

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If an error occurs, all plug connectors must be checked that they are connected properly to the Server PC.


Hardware

VIII.10.5 – Raid System VIII.10.5.1 - Position in the machine The Raid system is incorporated in the Server PC. (see illustr. VIII-10.1).

VIII.10.5.2 - Function The Raid system provides increased security because data are written simultaneously to two harddisks, that is the system always creates a back-up copy.

VIII.10.5.3 - Troubleshooting In the event of any error, please contact the Technical Support of AGI !

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Insert slots for harddisks

Illustr. VIII-10.2 Raid system in the Server-PC


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Hardware

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Hardware

VIII.11 - Reader Heads VIII.11.1 - Description Advanced Reader Head VIII.11.2 - Installation VIII.11.3 - Troubleshooting

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VIII.11.4 - Exchanging the Blackbox (Sensorboard) VIII.11.5 - Dealer Box VIII.11.6 - Function


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VIII.11.1 - Description Advanced Reader Head The Advanced Reader Head (ARH) sensor device allows the reading of the winning number from virtually all types of roulette wheels. For an utmost level of security, two reader heads are used and interconnected through black boxes for data evaluation. The Advanced Reader Head sensor sends a signal, through the server, to the connected terminals for the “No More Bets” message.

Reader Head

VIII.11.2 - Installation of the Advanced Reader Head The Reader Heads are mounted and calibrated upon the initial installation of the system at the location. ! IMPORTANT ! The ball used for calibration must be the same as the ball used for gaming. The light situation in the calibration procedure must correspond to the light situation during gaming. At every subsequent restart of the system the reader heads will be reinitialized automatically. If an error occurs, please contact the Technical Support of AGI.

VIII.11.3 - Troubleshooting If an error occurs involving the reader heads, please contact the Technical Support of AGI.

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Illustr. VIII-11.1 - Roulette wheel with reader head


Hardware

VIII.11.4 – Exchanging the Blackbox (Sensorboard)

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If an error occurs that cannot be cleared, the defective Sensorboard must be exchanged.

Illustr. VIII-11.2 Blackbox (Sensorboard)

Dismounting the Blackbox (see Illustr. VIII-11.2): 1.) Open the server drawer and shut down the server program. 2.) Open the door at the front of the server cabinet and switch off the installation. 3.) Wait for the uninterruptible power supply (UPS) to shut down. (This will take approximately 3 minutes). 4.) Release all plug connections from the Sensorboard. 5.) Release the fastening butterfly nut and raise the metal plate with the Sensorboard out of the holding angle. 6.) Unscrew the Sensorboard from the fastening metal. 7.) To reinstall the Sensorboard, follow the above instructions in reverse order.


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Hardware


VIII.11.5 – Dealer Box See illustration VIII-3 on page 183.

VIII.11.6 - Function

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The dealer box is connected to the Sensorboard in the server cabinet allowing the dealer to intervene in the game play in instances of a ball detection error caused by the reader heads or by an invalid spin by pressing the red button. (see Part VI - Error Handling). By pressing the green button a new dealer will initiate to show an according message (“Dealer has changed”) at the terminals. Display: By using a display it is possible to get game relevant data like game phases, hot and cold number information (if activated), a spin ball signal (if activated), etc. shown to the dealer. In addition an acoustic “spin ball signal” can be activated.

Illustr. VIII-11.4 New Dealer Box

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Hardware

VIII.12 - Network distributor (HUB) VIII.12.1 - Position in the machine VIII.12.2 - Function VIII.12.3 - Troubleshooting

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VIII.12.4 - Exchanging the network distributor


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Hardware


VIII.12.1 - Position in the machine Upon installation of the system, the network distributor (HUB) is set up at a suitable place, which should be in the vicinity of the terminals.

VIII.12.2 - Function The network distributor allows the communication of several PCs with each other, that is several PCs (terminals) can access one Server (Server PC).

VIII.12.3 – Troubleshooting

Illustr. VIII-12.1 Network distributor (8-port-HUB)

Illustr. VIII-12.2 Network distributor (16-port-HUB)

VIII.12.4 – Exchanging the network distributor If an error of the network distributor occurs that cannot be cleared the network distributor must be exchanged. Dismounting instructions for the network distributor (see illustr. VIII-12.1 and VIII-12.2): 1.) Shut down the server program and switch off the installation. 2.) Release all plug connections from the network distributor. 3.) Exchange the network distributor (HUB). 4.) To reinstall follow the above instructions in reverse order.

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If an error occurs the plug connections on the network distributor should be checked that they are connected properly. If the red power LED does not glow, the voltage must be checked. Every input is assigned its own LED. If this LED glows, that indicates that: .) The cable has been connected correctly. .) The PC at the end of the connections is powered up.


Hardware

VIII.13 - Uninterruptible Power Supply (UPS) VIII.13.1 - Position in the machine VIII.13.2 - Function VIII.13.3 - Troubleshooting

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VIII.13.4 - Exchanging the UPS


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VIII.13.2 - Function The UPS (uninterruptible power supply) allows the system to store data safely and shut down the current game in the event of a power failure. In addition, the UPS is capable of compensating power surges and power sags. If the line voltage does not comply with the requirements, the UPS will temporarily switch to battery operation.

VIII.13.3 – Troubleshooting UPS will switch off: Internal error: Do not use the UPS. Switch off the UPS immediately and have it examined.

Sensitivity of UPS to power variances is set to high: To reduce the sensitivity of the UPS press the configuration button on the backside control panel. (Press 1x for reduced, 2x for low and 3x for normal sensitivity). If the UPS sensitivity setting is “normal”, the configuration LED glows brightly, when set to “reduced”, the LED glows dimly and when set to “low”, the LED is off. (These settings are made upon installation of the system by AGI`s Technical Support team.) The UPS charges its batteries when the device is connected to line voltage. The batteries are fully charged after the first 4 hours of normal operation time. During this initial charging period the UPS does not yet provide the full nominal capacity (bridgeover time). As a default setting, the UPS issues a warn signal to indicate low battery when the battery can ensure another 2 minutes of operation.

!!IMPORTANT!! Do not open or damage batteries. Batteries contain toxic electrolyte that can cause skin and eye irritations !

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All indicators light up, and the UPS emits a continuous warning signal: Internal error. Do not use the UPS. Switch off the UPS immediately and have it examined.


Hardware

VIII.13.4 – Exchanging the UPS Dismounting instructions for the UPS (see illustr. VIII-13.1 and VIII-13.2): 1.) Open the server drawer, shut down the server program and power down the installation. 2.) Unplug the mains power cord. 3.) Open the door at the front of the server cabinet and switch off the UPS (the 0 button located at the bottom front). 4.) Open the door at the back of the server cabinet and release all plug connections from the UPS. 5.) Release all plug connections from the Server-PC and cut-off the binders.

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6.) Release the screws of the Server-PC drawer and remove it completely. 7.) Release the hexagon head screws holding the metal brackets, 4 on the side wall and 4 on the bottom of the server cabinet. Remove the metal brackets. 8.) Exchange the UPS. 9.) To reinstall follow the above instructions in reverse order. 10.)Switch on the UPS (using the 1 button at the top front).

B

A

Abb. VIII-13.2 UPS (back view)

Abb. VIII-13.1 UPS (front view)

A B

- Screws - Fastening brackets of UPS


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Hardware

VIII.14 - Camera VIII.14.1 - Screen-in-Screen-System

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Hardware


VIII.14.1 - Screen-in-Screen-System The camera used is a Pulnix TMC6700, a modern high-speed colour camera with a 24-bit resolution. It reaches a high image repeat rate of 60 frames/s, which allows a non-flickering reproduction of moving objects (e.g. roulette wheel). Programmable frame grabbers allow for reprogramming of the entire grabber hardware. The system is carefully adjusted to the connected camera and allows for image data to be transmitted via a network.


Camera

Client

Client

Client

Client

Client

Client

Client

Client

CameraServer

Illustr VIII-14.1. Structure of the Screen-in-Screen-Systems

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The roulette wheel is recorded by the camera, which is connected to an image capturing system. This system is located in the server. The image data are recorded by the frame grabber, which transmits a section of the entire image to the camera server and subsequently to clients (i.e. the terminals).


Hardware

VIII.15 - Barcode Reader VIII.15.1 - Explanation of the barcode reader VIII.15.2 - Operation VIII.15.3 - The Cashdesk program

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VIII.15.4 - System information VIII.15.5 - Security


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Hardware


VIII.15.1 - Explanation of the barcode reader The barcode barcode reader is connected to the cash desk PC via a serial interface. It is used to scan in tickets.

VIII.15.2 - Operation To scan in a ticket approach it to the bar code reader starting at a distance of about 20cm away from the reader. After the bar code has been identified and read the ticket is clearly identified by means of a cashdesk program especially developed for the purpose. This program compares the 30-digit encrypted bar code (ticket number) with all tickets stored in the cash desk database and confirms it by sending a visual release signal (green bar with the corresponding payout amount).

VIII.15.3 - Cashdesk program This program verifies the authenticity of a ticket using the barcode reader.

The cashdesk program is installed on a WIN NT computer (or higher version) and it is a fully independent system, which means that there is no data transfer to any other components of the installation (terminals and server).

VIII.15.5 - Security Paper: Special paper using ultraviolet imprint provides high counterfeit protection. The imprint glows when held under a UV lamp (e.g. one used to detect counterfeit bills). Barcode Reader: The barcode reader detects only 30-digit barcodes with Code 128 encoding. The specific encoding is known only to AGI.

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VIII.15.4 - System information


Hardware

Ticket: The below information is indicated on every ticket:

Day, date, time Terminal no., ticket no., game-no. Payout amount

Barcode

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These data are also included in the barcode to guarantee the authenticity of a ticket. All tickets that are scanned can only be paid out once. Should a ticket be scanned a second time, an alert message is displayed on the screen.


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Hardware

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Hardware

VIII.16 - Ticket Printer VIII.16.1 - Position in the machine VIII.16.2 - Function VIII.16.3 - Troubleshooting

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VIII.16.4 - Exchanging the ticket printer VIII.16.5 - Paper sensor


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VIII.16.2 - Function Players who want to leave the terminal can have their remaining credit printed on a ticket if they press the CASH button provided on the terminal. The ticket can be redeemed at the cashdesk.

Check that the printer is properly fastened and that all plug connections are properly connected. Checking the printer: Press the Reset and the Paper Feed buttons simultaneously, then release the Paper Feed button. The printer makes a test print. Checking the connection to the PC: Close the game mode on the terminal. Selecting the menu path Start --> Settings --> Printers there is a function to carry out a test print. Within the menu item File --> Properties after selecting the printer an option called “Print Test Page” appears which makes a test print. If a printout is made that means that data transmission to the PC is available. Start --> Programs --> Startup starts the game program again.

VIII.16.4 - Exchanging the printer If an error occurs that cannot be cleared, the printer must be exchanged.

Illustr. VIII-16.1 Exchange of the printer

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Illustr. VIII-16.2 Printer


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VIII.16.3 - Troubleshooting


Hardware

Dismounting instructions for the printer (see illustr. VIII-16.1): 1.) Open the Top Large Door and power down the machine. 2.) Disconnect all plug connections from the printer. 3.) Release the two nuts and take out the entire printer unit from the terminal. 4.) Now carefully take off the paper sensor from the printer unit. 5.) Release the nut to remove the roll holding and the board. 6.) To reassemble follow the above instructions in reverse order.

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VIII.16.5 - Paper sensor

Illustr. VIII-16.3 Paper sensor

This board detects whether paper is available in the printer. If no paper is available, an infrared transistor is controlled by the light sensor and a signal is emitted. The following message is displayed on the screen: “Printer is out of paper”. The board is connected with the 64-pin connector of the main wire loom.


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Hardware

VIII.17 - Mechanical Meters VIII.17.1 - Position in the machine VIII.17.2 - Function VIII.17.3 - Troubleshooting

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VIII.17.4 - Exchanging the meters unit VIII.17.5 - Connectors


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Hardware


VIII.17.1 – Position in the machine See illustration VIII-1 on page 181.

VIII.17.2 - Function Every player terminal has 8 mechanical meters. The meters are used to verify the accounting. The below settings can be made in the setup. (Each meter can be assigned a function - these settings are made by AGI`s Technical Support team upon installation of the system): Total In: Total Out: Bills In: Coins In: Remote: Coin Out: Cash Box: Handpay:

Total Total Total Total Total Total Total Total

insertion (Coins + Bills + Remote) payout (Coins + attendant handpay) amount of bills inserted amount of coins inserted amount of credits inserted using the remote function amount of coins paid by the hopper amount of coins in cashbox amount of attendant payout

Check that the plug connector is connected correctly to the meter unit. Also check the voltage and that the program chip is properly fixed.

VIII.17.4 - Exchanging the meters unit If an error occurs that cannot be cleared then the meters board must be exchanged. Release nuts

Connector meter illumination

Illustr. VIII-17.1 Mechanical meters (top view) Illustr. VIII-17.2 Meters unit (back view)

Dismounting instructions for the mechanical meters (see illustr. VIII-17.1): 1.) Open the Top Large Door and the Front Large Door and power down the machine.

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VIII.17.3 - Troubleshooting

Hardware


2.) Disconnect all plug connections from the meters board (connectors of meter illumination). 3.) Disconnect the two nuts on the front side from the meters unit and pull the unit off backwards. 4.) Take off the deep drawn component from the board by releasing the 4 nuts. 5.) To reassemble follow the above instructions in reverse order.

VIII.17.5 – Connectors 2

3

4

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1

Illustr. VIII-17.3 Mechanical meters

1 2 3 4

-

Power supply Connection to the multi-interface and the PC (RS485) not used not used


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Hardware

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Hardware

VIII.18 – Modem VIII.18.1 - Position in the device VIII.18.2 - Explanation VIII.18.3 - Function

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VIII.18.4 - Error handling


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Hardware


VIII.18.1 - Position in the device See illustration VIII-3 on page 183.

VIII.18.2 - Explanation The modem facilitates the coordinated work between casino technicians and AGI´s Technical Support team (employees of AGI) by providing a tool for both to view the desktop (the on-screen display of the program running on the terminal) at the same time. A remote program, NetSupport, allows the Technical Support to view software and hardware related technical problems from the point of view of the technician (game view).

VIII.18.3 - Function The remote program runs on the server and on each terminal of the installation to support remote serviceability.

In the normal gaming operation, the system is operated off-line, that means that there is no physical connection (modem cable) between the gaming system and the world outside. In the event of an error, the casino technician connects the modem cable to an existing telephone socket (direct ISDN line or direct analogue line).

Software security: A program version (Master) specially licensed for AGI, allows a remote log-on to the terminals (Clients). The access is restricted exclusively to members of the Technical Support team of AGI. For security reasons, a protocol file is maintained at the Master registering every step that is performed on the terminal. This protocol file exists on each Client and can be viewed by the authorized system administrator or casino technician. A comparison between the protocol file of the master and the protocol file of the Client can be made at any time.

Visual control The authorized casino technician can observe every step performed on the Server or the Client.

VIII.18.4 - Error handling Check the connecting plug of the modem. In the event of any problems please contact the Technical Support of AGI.

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Security:


Hardware

VIII.19 – Illumination VIII.19.1 - Position in the terminal

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VIII.19.2 - Exchanging the illumination on the terminal


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Hardware


VIII.19.1 – Position in the terminal See illustration VIII-1 on page 181.

VIII.19.2 – Exchanging the illumination on the terminal

Connector

Dismounting instructions for the bill acceptor illumination (see illustr. VIII-19.1): 1.) Open the Top Large Door and power down the terminal. 2.) Disconnect the connector from the PCB. 3.) Release the four screws (see illustration above) and remove the cover. 4.) Exchange the defective fluorescent tube (pull away from the holding). 4.) To reassemble follow the above instructions in the reverse order.

Lamps

Illustr. VIII-19.2 Exchange of the meter illumination

Dismounting instructions for the meter illumination (see illustr. VIII-19.2): 1.) Open the Top Large Door and power down the terminal. 2.) Open the Front Large Door. 3.) Exchange the defective lamps (remove from PCB). 4.) To reinstall follow the above instructions in reverse order. Page 270


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Illustr. VIII-19.1 Exchanging the bill acceptor illumination

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