ALUR PELAYANAN PENGADUAN PUSKESMAS MARISA KRITIK DAN SARAN PELANGGAN
E-MAIL Puskesmasbalocci111 @gmail.com
TELP/SMS
KOTAK SARAN Di Depan Ruangan Poli
PENGADUAN LANGSUNG Meja Informasi Tata Usaha
Di Rekap Oleh Petugas Penanggung Jawab Bagian Pengaduan
ANALISIS
PENETAPAN RENCANA PERBAIKAN
PEMERIKSAAN HASIL PERBAIKAN
EFEKTIF Tidak
Ya
SELESAI
Dinas Kesehatan Kab.Pangkep
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ALUR PELAYANAN APOTIK LOKET PENDAFTARAN
PELAYANAN
Poli Umum
Poli KIA/KB
Poli Gigi
UGD
Pasien Membawa Resep Ke Apotik
Terima Resep
KONFIRMASI Kelengkapan Resep Penyiapan Obat Sesuai Resep
Pengemasan dan Penandaan
Penyerahan Obat dan Pemberian Informasi
SELESAI
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ALUR PELAYANAN PUSKESMAS MARISA Rawat Inap Poli Umum
Poli KIA/KB
UGD
RUJUK RSU
Poli Gigi PASIEN DATANG
LOKET PENDAFTARAN
Gizi
Konsultasi
Sanitasi/P2M
PKPR
Laboratorium
Kamar Bersalin
APOTIK
P U L A N G
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ALUR PELAYANAN LABORATORIUM PUSKESMAS MARISA PASIEN DATANG
LOKET PENDAFTARAN
POLI UMUM
POLI GIGI
POLI KIA/KB
RAWAT INAP UMUM/BERSALIN
LABORATORIUM
PEMERIKSAAN/ PENGAMBILAN SAMPLING
HASIL
DIAGNOSA
MASALAH
Ya RUJUK RSU
Tidak
PASIEN PULANG
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ALUR PELAYANAN LEGALISIR PUSKESMAS MARISA
PEMOHON DATANG
TATA USAHA
LEGALISIR
PASIEN PULANG
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ALUR PENGAMBILAN KETERANGAN BERBADAN SEHAT PUSKESMAS MARISA PEMOHON DATANG
LOKET PENDAFTARAN
POLI UMUM
PEMOHON PULANG
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ALUR PELAYANAN PASIEN DBD PUSKESMAS MARISA
PASIEN DATANG
LOKET v PENDAFTARAN
Poli Umum
Pemeriksaan Laboratorium
Ruang Konseling P2M/Penyuluhan
APOTIK
PASIEN PULANG
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ALUR PELAYANAN PASIEN DIARE PUSKESMAS MARISA
PASIEN DATANG 1. PUSTU 2. PELACAKAN 3. MASYARAKAT
LOKET PENDAFTARAN
PENYULUHAN DIARE
PASIEN PULANG
POLI UMUM
RUANG KONSULTASI P2M
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ALUR PELAYANAN PASIEN MALARIA PUSKESMAS USA
PASIEN DATANG
LOKET PENDAFTARAN
PEMERIKSAAN LABORATORIUM
RUANG KONSULTASI P2M
PENYULUHAN TENTANG MALARIA
PASIEN PULANG
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ALUR PELAYANAN KLINIK SANITASI PUSKESMAS MARISA
APOTIK
P A S I E N
LOKET PENDAFTARAN
POLI UMUM
KLINIK SANITASI
PENYULUHAN
PULANG
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ALUR PELAYANAN UNIT GAWAT DARURAT (UGD) PUSKESMAS MARISA
PASIEN DATANG
RAWAT INAP
RUANG UGD
PASIEN PULANG
RUJUK DI RSU
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ALUR PELAYANAN KONSULTASI GIZI PUSKESMAS MARISA
PASIEN DATANG
LOKET PENDAFTARAN
MENERIMA PASIEN KONSULTASI
MENENTUKAN STATUS GIZI
KONSELING GIZI
ANTROPOMETRI ANTROPOMETRI
MENENTUKAN STATUS GIZI
Tidak
PENCATATAN DAN PELAPORAN
Ya
KONSELING GIZI
Menghitung Kebutuhan Gizi
Merencanakan Menu
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ALUR PELAYANAN IMUNISASI PUSKESMAS USA
PELAYANAN
MENYIAPKAN VAKSIN
MENENTUKAN JENIS IMUNISASI
PEMBERIAN IMUNISASI
MENCATATAT KE DALAM BUKU KMS
MASALAH
Ya
RUJUK
Tidak
PENYULUHAN
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ALUR PEMERIKSAAN IBU HAMIL (ANC) PUSKESMAS MARISA IBU HAMIL
LOKET PENDAFTARAN
POLI KIA/KB
ANAMNESA : - IBU HAMIL - HAMIL YANG LALU - PENYAKIT YANG DIDERITA - PENYAKIT KELUARGA
PEMERIKSAAN 10 T : 1. 2. 3. 4. 5. 6.
Timbang Berat Badan dan Ukur Tinggi Badan Ukur Tekanan Darah Nilai Status Gizi (Ukur Lingkar Lengan Atas) Ukur Tinggi Fundus Uteri Tentukan Presentasi Janin dan Denyut Jantung Janin (DJJ) Skrining status Imunisasi tetanus dan berikan imunisasi Tetanus Toksoid (TT) bila diperlukan 7. Pemberian tablet besi minimal 90 Tablet selama kehamilan 8. Tes Laboratorium (rutin dan khusus) 9. Tata laksana kasus 10. Temu wicara (konseling) termasuk perencanaan persalinan dan pencegahan kompilkasi
INDIKASI PENYAKIT
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ALUR PEMERIKSAAN TB PARU PUSKESMAS MARISA
PASIEN DATANG
LOKET PENDAFTARAN
POLI UMUM
DIAGNOSIS TB DENGAN PEMERIKSAAN SELENGKAP MUNGKIN
BERI OAT
Ada Perbaikan Klinis
Tidak Ada Perbaikan Klinis
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ALUR PENANGGULANGAN FOKUS DBD PUSKESMAS USA
PENDERITA/TERSANGKA PENDERITA/TERSANGKA DBD
PENYELIDIKAN EPIDEMIOLOGI (PE)
- Pemeriksaan Jentik - Pencarian Penderita Panas
Ada Penderita DBD lain atau ada jentik dan ada penderita panas ≥ 3 orang dan ditemukan jentik (≥ 25%)
YA - Penyuluhan - PSN DBD - Fogging Radius 200 m
TIDAK - Penyuluhan - PSN TDBD - LARVASIDASI
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ALUR PELAYANAN SURVEILANS PUSKESMAS USA
PUSTU DAN POSKESDE
PENGUMPULAN SPECIMEN
PENGIRIMAN SPECIMEN
PASIEN RAWAT JALAN DAN INAP PUSKESMAS
KLINIK SWASTA
PETUGAS SURVEILANS PUSKESMAS
PETUGAS SURVEILANS KABUPATEN/KOTA KABUPATEN/KOTA
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Data dan Informasi Penduduk dan Lingkungan
Perioritas Penanggulangan KLB
PERBAIKAN KONDISI RENTAN KLB
SKD-KLB
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BAGAN KASUS FLU BURUNG Pasien yang mengalami demam ≥ 38°C, DAN Disertai satu/lebih: batuk, pilek, sakit tenggorokan, dyspnea (sesak nafas) Bila Ya, periksa untuk mengungkap kasusnya
Disertai satu/lebih keadaan : 1. Dalam 7 hari terakhir sebelum muncul gejala klinis, mempunyai kontak erat dengan hewan unggas sakit/mati mendadak atau kontak dengan kotoran atau produk unggas mentah lainnya atau tinggal dilokasi yang terdapat kematian unggas.
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ALUR PELAYANAN POLI GIGI PUSKESMAS MARISA
PELANGGAN DATANG
LOKET PENDAFTARAN
ANAMNESA
PEMERIKSAAN PENUNJANG
DIAGNOSA
Ya
Tentukan Rencana Perawatan
Tidak
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ALUR PELAYANAN PASIEN RAWAT INAP PUSKESMAS MARISA
PASIEN
RUJUKAN DARI POLI UMUM RAWAT JALAN
LOKET PENDAFTARAN
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