OFFICIAL MICROSOFT LEARNING PRODUCT
20697-1B Installing and Configuring Windows 10
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Configuring Windows
®
8.1
Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the example companies, organizations, products, domain names, email addresses, logos, people, places, and events depicted herein are fictitious, and no association with any real company, organization, product, domain name, email address, logo, person, place or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property. The names of manufacturers, products, or URLs are provided for informational purposes only and Microsoft makes no representations and warranties, either expressed, implied, or statutory, regarding these manufacturers or the use of the products with any Microsoft technologies. The inclusion of a manufacturer or product does not imply endorsement of Microsoft of the manufacturer or product. Links may be provided to third party sites. Such sites are not under the control of Microsoft and Microsoft is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Microsoft is not responsible for webcasting or any other form of transmission received from any linked site. Microsoft is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement of Microsoft of the site or the products contained therein. © 2014 Microsoft Corporation. All rights reserved. Microsoft and the trademarks listed at http://www.microsoft.com/en-us/legal/intellectualproperty /trademarks/en-us.aspx are trademarks of the Microsoft group of companies. All other trademarks are property of their respective owners
Product Number: 20697-1B Part Number: X20-83315 Released: 01/2016
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c.
If you are a MPN Member: i.
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vi. vii.
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Sessions, viii. you will only use qualified MCTs who hold the applicable Microsoft Certification credential that is the subject of the MOC title being taught for all your Private Training Sessions using MOC, ix. you will only provide access to the Microsoft Instructor-Led Courseware to End Users, and x. you will only provide access to the Trainer Content to Trainers. d. If you are an End User: For each license you acquire, you may use the Microsoft Instructor-Led Courseware solely for your personal training use. If the Microsoft Instructor-Led Courseware is in digital format, you may access the Microsoft Instructor-Led Courseware online using the unique redemption code provided to you by the training provider and install and use one (1) copy of the Microsoft Instructor-Led Courseware on up to three (3) Personal Devices. You may also print one (1) copy of the Microsoft Instructor-Led Courseware. You may not install the Microsoft Instructor-Led Courseware on a device you do not own or control. e. If you are a Trainer. i. For each license you acquire, you may install and use one (1) copy of the Trainer Content in the form provided to you on one (1) Personal Device solely to prepare and deliver an Authorized Training Session or Private Training Session, and install one (1) additional copy on another Personal Device as a backup copy, which may be used only to reinstall the Trainer Content. You may not install or use a copy of the Trainer Content on a device you do not own or control. You may also print one (1) copy of the Trainer Content solely to prepare for and deliver an Authorized Training Session or Private Training Session.
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LINKS TO THIRD PARTY SITES. You may link to third party sites through the use of the Licensed Content. The third party sites are not under the control of Microsoft, and Microsoft is not responsible for the contents of any third party sites, any links contained in third party sites, or any changes or updates to third party sites. Microsoft is not responsible for webcasting or any other form of transmission received from any third party sites. Microsoft is providing these links to third party sites to you only as a convenience, and the inclusion of any link does not imply an endorsement by Microsoft of the third party site.
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Please note: As this Licensed Content is distributed in Quebec, Canada, some of the clauses in this agreement are provided below in French. Remarque : Ce le contenu sous licence étant distribué au Québec, Canada, certaines des clauses dans ce contrat sont fournies ci-dessous en français. EXONÉRATION DE GARANTIE. Le contenu sous licence visé par une licence est offert « tel quel ». Toute utilisation de ce contenu sous licence est à votre seule risque et péril. Microsoft n’accorde aucune autre garantie expresse. Vous pouvez bénéficier de droits additionnels en vertu du droit local sur la protection dues consommateurs, que ce contrat ne peut modifier. La ou elles sont permises par le droit locale, les garanties implicites de qualité marchande, d’adéquation à un usage particulier et d’absence de contrefaçon sont exclues.
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Elle s’applique également, même si Microsoft connaissait ou devrait connaître l’éventualité d’un tel dommage. Si votre pays n’autorise pas l’exclusion ou la limitation de responsabilité pour les dommages indirects, accessoires ou de quelque nature que ce soit, il se peut que la limitation ou l’exclusion ci-dessus ne s’appliquera pas à votre égard.
EFFET JURIDIQUE. Le présent contrat décrit certains droits juridiques. Vous pourriez avoir d’autres droits prévus par les lois de votre pays. Le présent contrat ne modifie pas les droits que vous confèrent les lois de votre pays si celles-ci ne le permettent pas. Revised July 2013
Configuring Windows
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Acknowledgments Microsoft Learning would like to acknowledge and thank the following for their contribution towards developing this title. Their effort at various stages in the development has ensured that you have a good classroom experience.
Andrew Warren– Content Developer/Technical Reviewer Andrew Warren has more than 25 years of experience in the IT industry, many of which he has spent teaching and writing. He has been involved as a subject matter expert for many of the Windows Server 2012 courses, and as the technical lead on many Windows 8 courses. He also has been involved in developing TechNet sessions on Microsoft Exchange Server. Andrew is based in the United Kingdom, where he runs his own IT training and education consultancy.
Slavko Kukrika – Content Developer/Technical Reviewer Slavko Kukrika has been a Microsoft Certified Trainer (MCT) for more than 15 years. He holds many technical certifications, and he is honored to be a Microsoft Most Valuable Professionals (MVPs). Slavko specializes in Windows operating systems, Active Directory Domain Services (AD DS), and virtualization. He has worked with Windows 8 since it was first available publicly, and he helped several mid-size customers migrate to Windows 8. Slavko regularly presents at technical conferences, and he is the author of several Microsoft Official Courses. In his private life, Slavko is the proud father of two sons, and he tries to extend each day to at least 25 hours.
Claus Jacob Wordenskjold – Content Developer Claus Jacob Wordenskjold is an independent consultant and trainer based in Denmark. He founded his company, Chinchilla Data, in 1995, and he has more than 25 years of IT experience. Claus has been a MCT since 2002, and he has delivered training throughout Europe. He specializes in Windows Client and Windows Server courses, and also conducts training in Microsoft SharePoint. Claus holds certifications for every Windows operating system since Windows 2000, and he provides consulting services on Windows Server, AD DS, and Group Policy. Claus has been a speaker at Danish Microsoft events and has authored several Windows-related courses.
Dave Franklyn – Content Developer David M. Franklyn, MCT, Microsoft Certified Solutions Expert (MCSE), Microsoft Certified IT Professional (MCITP), Microsoft MVP, and Windows Expert--It Pro, is a Senior IT Trainer and Consultant at Auburn University in Montgomery, Alabama, and is the owner of DaveMCT, Inc. LLC. He is also Adjunct Faculty with MyITStudy.com. Dave, who has been teaching at Auburn since 1998, is an Eastern USA Regional Lead MCT, and has been a Microsoft MVP since 2011. Dave has worked with computers since 1976, having started out in the mainframe world and moving early into the networking arena. Before joining Auburn University, Dave spent 22 years in the US Air Force as an electronic communications and computer systems specialist, before retiring in 1998. Dave is president of the Montgomery Windows IT Professional Group, and is a guest speaker at many events involving Microsoft products.
Orin Thomas – Content Developer Orin Thomas is an MVP, an MCT, and has a string of Microsoft MCSE and MCITP certifications. He has written more than 20 books for Microsoft Press, and he is a contributing editor for Windows IT Pro magazine. Orin, who has worked in IT since the early 1990s, is a regular speaker at events such as TechED in Australia, and at events around the world on the topics of Windows Server, Windows Client, System Center, and security. Orin founded and runs the Melbourne System Center Users Group.
Configuring Windows
®
Contents Module 1: Overview of Windows 10 Module Overview
1-1
Lesson 1: Introducing Windows 10
1-2
Lesson 2: Navigating the Windows 10 User Interface
1-11
Lab: Navigating and Customizing the User Interface
1-16
Module Review and Takeaways
1-20
Module 2: Installing Windows 10 Module Overview
Lesson 1: Installing Windows 10
2-1 2-2
Lesson 2: Upgrading to Windows 10
2-16
Lab: Installing Windows 10
2-26
Module Review and Takeaways
2-30
Module 3: Configuring Your Device Module Overview
3-1
Lesson 1: Overview of Tools You Can Use to Configure Windows 10
3-2
Lab A: Configuring Windows 10
3-16
Lesson 2: Common Configuration Options
3-21
Lesson 3: Managing User Accounts
3-28
Lesson 4: Using OneDrive
3-35
Lab B: Synchronizing Settings with OneDrive
3-40
Module Review and Takeaways
3-44
Module 4: Configuring Network Connectivity Module Overview
Lesson 1: Configuring IP Network Connectivity
4-1 4-2
Lesson 2: Implementing Name Resolution
4-17
Lesson 3: Implementing Wireless Network Connectivity
4-25
Lesson 4: Overview of Remote Access
4-29
Lab: Configuring Network Connectivity
4-33
Module Review and Takeaways
4-38
8.1
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Configuring Windows
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8.1
Module 5: Managing Storage Module Overview
5-1
Lesson 1: Overview of Storage Options
5-2
Lesson 2: Managing Disks, Partitions, and Volumes
5-7
Lesson 3: Maintaining Disks and Volumes
5-19
Lesson 4: Managing Storage Spaces
5-28
Lab: Managing Storage
5-33
Module Review and Takeaways
5-38
Module 6: Managing Files and Printers Module Overview
6-1
Lesson 1: Overview of File Systems
6-3
Lesson 2: Configuring and Managing File Access
6-9
Lesson 3: Configuring and Managing Shared Folders
6-21
Lab A: Configuring and Managing Permissions and Shares
6-29
Lesson 4: Work Folders
6-36
Lab B: Configuring and Using Work Folders
6-41
Lesson 5: Managing Printers
6-44
Lab C: Installing and Managing a Printer
6-51
Module Review and Takeaways
6-54
Module 7: Managing Apps in Windows 10 Module Overview
7-1
Lesson 1: Overview of Providing Apps to Users
7-2
Lesson 2: The Windows Store
7-8
Lab A: Installing and Updating Apps from the Windows Store
7-13
Lesson 3: Web Browsers
7-17
Lab B: Configuring Windows 10 Web Browsers
7-29
Module Review and Takeaways
7-33
Module 8: Managing Data Security Module Overview
8-1
Lesson 1: Overview of Data-Related Security Threats
8-2
Lesson 2: Securing Data with EFS
8-5
Lesson 3: Implementing and Managing BitLocker
8-12
Lab: Managing Data Security
8-26
Module Review and Takeaways
8-29
Configuring Windows
®
Module 9: Managing Device Security Module Overview
9-1
Lesson 1: Using Security Settings to Mitigate Threats
9-2
Lesson 2: Configuring UAC
9-7
Lesson 3: Configuring Application Restrictions
9-16
Lab: Managing Device Security
9-24
Module Review and Takeaways
9-29
Module 10: Managing Network Security Module Overview
10-1
Lesson 1: Overview of Network-Related Security Threats
10-2
Lesson 2: Windows Firewall
10-4
Lesson 3: Connection Security Rules
10-14
Lesson 4: Windows Defender
10-22
Lab: Managing Network Security
10-26
Module Review and Takeaways
10-32
Module 11: Troubleshooting and Recovery Module Overview
11-1
Lesson 1: Managing Devices and Drivers
11-2
Lesson 2: Recovering Files
11-10
Lesson 3: Recovering Devices Lab: Troubleshooting and Recovery
11-18 11-29
Module Review and Takeaways
11-37
Module 12: Maintaining Windows 10 Module Overview
12-1
Lesson 1: Updating Windows
12-2
Lesson 2: Monitoring Windows 10
12-12
Lesson 3: Optimizing Performance
12-19
Lab: Maintaining Windows 10
12-29
Module Review and Takeaways
12-35
8.1
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Configuring Windows
®
8.1
Lab Answer Keys Module 1 Lab: Navigating and Customizing the User Interface
L1-1
Module 2 Lab: Installing Windows 10
L2-5
Module 3 Lab A: Configuring Windows 10
L3-9
Module 3 Lab B: Synchronizing Settings with OneDrive
L3-15
Module 4 Lab: Configuring Network Connectivity
L4-19
Module 5 Lab: Managing Storage
L5-25
Module 6 Lab A: Configuring and Managing Permissions and Shares
L6-29
Module 6 Lab B: Configuring and Using Work Folders
L6-36
Module 6 Lab C: Installing and Managing a Printer
L6-39
Module 7 Lab A: Installing and Updating Apps from the Windows Store
L7-43
Module 7 Lab B: Configuring Windows 10 Web Browsers
L7-46
Module 8 Lab: Managing Data Security
L8-51
Module 9 Lab: Managing Device Security
L9-55
Module 10 Lab: Managing Network Security
L10-61
Module 11 Lab: Troubleshooting and Recovery
L11-67
Module 12 Lab: Maintaining Windows 10
L12-77
About This Course
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About This Course This section provides a brief description of the course, audience, suggested prerequisites, and course objectives.
Course Description This course provides students with the knowledge and skills required to install and configure Windows 10 desktops and devices in a corporate Windows Server domain environment. The skills that this course details include learning how to install and customize Windows 10 operating systems and apps, and configure local and remote network connectivity and storage. Students also will learn how to configure security for data, devices, and networks, and maintain, update, and recover Windows 10.
Audience This course is for information technology (IT) professionals who administer and support Windows 10 desktops, devices, users, and associated network and security resources. The networks with which these professionals typically work are configured as Windows Server domain-based environments with managed access to the Internet and cloud services. Students who seek certification in the 70-697 Windows 10 Configuring exam also will benefit from this course. Additionally, this course builds skills for Enterprise Desktop/Device Support Technicians who provide Tier 2 support to users who are running Windows 10 desktops and devices within a Windows domain environment in medium-sized and larger organizations.
Student Prerequisites This course requires that you meet the following prerequisites: •
Knowledge of networking fundamentals, including TCP/IP, User Datagram Protocol (UDP), and Domain Name System (DNS).
•
Knowledge of Active Directory Domain Services (AD DS) principles, and fundamentals of AD DS management. •
Understanding of certificate-based security.
•
Understanding of Windows Server 2008 or Windows Server 2012 fundamentals.
•
Understanding of Windows client operating system essentials, such as a working knowledge of Windows Vista, Windows 7, or Windows 8.
Course Objectives After completing this course, students will be able to: •
Describe the important new features of Windows 10.
•
Install Windows 10.
•
Configure a device that is running Windows 10.
•
Configure network connectivity for a Windows 10 device.
•
Manage storage in Windows 10.
•
Manage folders and printers.
•
Manage apps.
•
Manage data security.
•
Manage device security.
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About This Course
•
Implement Windows 10 features to improve network security.
•
Monitor and update Windows 10 devices.
•
Restore files, roll back drivers, and recover Windows 10 devices.
Course Outline The course outline is as follows: Module 1, “Overview of Windows 10," describes the Windows 10 operating system. It describes the new features in Windows 10, and the important changes since Windows 8.1. It describes the use, navigation, and customization of the enhanced Windows 10 user interface. Additionally, module 1 describes the Windows 10 features that make it beneficial for organizations of different sizes. Module 2, “Installing Windows 10,” introduces the different editions of Windows 10, and the differences between them. It describes the requirements and available options for installing Windows 10 on a device, and provides instructions for installing, or upgrading to, Windows 10. Additionally, module 2 provides points that you should consider when deciding between an upgrade or migration to Windows 10, and the supported upgrade paths from older versions of the Windows operating system. Module 3, “Configuring Your Device,” explains how to configure Windows 10 by using tools such as the Settings app, Control Panel, Windows PowerShell, RSAT, and GPOs. It describes the different types of user accounts, and the benefits of using a Microsoft account. Module 4 also describes Microsoft OneDrive and its integration with Windows 10. Module 4, “Configuring Network Connectivity," explains the use of tools to configure network settings, including the Settings app, the Network and Sharing Center, and Windows PowerShell. It describes the differences between Internet Protocol version 4 (IPv4) and Internet Protocol version 6 (IPv6) settings, and the benefits of IPv6. Additionally, it describes name resolution and provides an overview of the DNS service. Lastly, module 4 describes how you can configure wireless connectivity in Windows 10, and explains remote access methods that are available in Windows 10, such as virtual private networks (VPNs), DirectAccess, and Remote Desktop. Module 5, “Managing Storage," provides an overview of storage options, including hard disks, serverbased storage, and virtual hard disks. It describes network storage options, including network-attached storage (NAS) and storage area networks (SANs), and cloud-based storage options, such as OneDrive and Microsoft Azure Storage. Additionally, module 5 describes the management and maintenance of disks, partitions, and volumes, and the configuration and use of the Storage Spaces feature. Module 6, “Managing Files and Printers," provides an overview of the file systems that Windows 10 supports. It explains how to configure file permissions, the effect of file permissions, how explicit and inherited permissions work, and how to include user and device claims in access permissions. This module also explains how to share folders, the tools that you can use to share folders, and the effective permissions when a user tries to access data in a shared folder that is protected by file permissions. The last lesson in module 6 describes how to add and share a printer, and how to manage client and serverside printing. Module 7, “Managing Apps in Windows 10," describes how to install and configure desktop apps and Windows Store apps in Windows 10. It explains how to install apps manually and automatically, and how to use Microsoft System Center Configuration Manager and Microsoft Intune to deploy apps. Additionally, it describes the Windows Store and the way in which you can manage access to it. Lastly, module 7 describes the Internet Explorer 11 and Edge browsers, and explains how to configure and manage both browsers.
About This Course
xix
Module 8, “Managing Data Security," explains how the technologies available with Windows 10 work together to protect against data-related security threats. It provides an overview of these threats, and discusses possible mitigations and best practices for dealing with them. It describes defense-in-depth and Encrypting File System (EFS), and how you can use those methods to counter security threats. Additionally, module 8 describes how to configure, administer, and monitor BitLocker drive encryption. Module 9, “Managing Device Security," explains how to mitigate security threats with the use of Security Compliance Manager, the Enhanced Mitigation Experience Toolkit, and security settings in GPOs. It also describes how to configure and utilize User Account Control (UAC). Module 10, “Managing Network Security," describes common network-related security threats and options to mitigate them. It also describes Windows Firewall, Internet Protocol security (IPsec) connection security rules, and Windows Defender, and how you can configure these tools to manage network security. Module 11, “Troubleshooting and Recovery," describes device drivers and how you can use Device Manager to view, configure, update, and roll back device drivers. It explains the Windows 10 file recovery methods, including Backup and Restore, File History, and Previous Versions. Additionally, module 12 explains features such as System Restore, Startup Recovery, and System Image Recovery, and describes how you can use restore points to roll back device configuration. Module 12, “Maintaining Windows 10," describes Windows Update and Windows Update for Business, and how you can configure Windows 10 settings to ensure updates occur. It describes how to use Windows Server Update Services (WSUS), Configuration Manager, or Microsoft Intune to distribute updates within organizations. Additionally, module 11 also explains how to use the Action Center, Event Viewer, and Performance Monitor in Windows 10.
xx
About This Course
Course Materials The following materials are included with your kit: •
Course Handbook: a succinct classroom learning guide that provides the critical technical information in a crisp, tightly-focused format, which is essential for an effective in-class learning experience. o
o
o
o
Lessons: guide you through the learning objectives and provide the key points that are critical to the success of the in-class learning experience. Labs: provide a real-world, hands-on platform for you to apply the knowledge and skills learned in the module. Module Reviews and Takeaways: provide on-the-job reference material to boost knowledge and skills retention. Lab Answer Keys: provide step-by-step lab solution guidance.
Additional Reading: Course Companion Content on the http://www.microsoft.com/learning/en/us/companion-moc.aspx Site: searchable, easy-tobrowse digital content with integrated premium online resources that supplement the Course Handbook.
•
•
Modules: include companion content, such as questions and answers, detailed demo steps and additional reading links, for each lesson. Additionally, they include Lab Review questions and answers and Module Reviews and Takeaways sections, which contain the review questions and answers, best practices, common issues and troubleshooting tips with answers, and real-world issues and scenarios with answers. Resources: include well-categorized additional resources that give you immediate access to the most current premium content on TechNet, MSDN, or Microsoft Press.
Additional Reading: Student Course files on the http://www.microsoft.com/learning/en/us/companion-moc.aspx Site: includes the Allfiles.exe, a self-extracting executable file that contains all required files for the labs and demonstrations.
•
Course evaluation: at the end of the course, you will have the opportunity to complete an online evaluation to provide feedback on the course, training facility, and instructor. o
To provide additional comments or feedback on the course, send an email to
[email protected] . To inquire about the Microsoft Certification Program, send an email to
[email protected] .
About This Course
Virtual Machine Environment This section provides the information for setting up the classroom environment to support the business scenario of the course.
Virtual Machine Configuration In this course, you will use Microsoft® Hyper-V™ to perform the labs.
Note: At the end of each lab, you must revert the virtual machines to a snapshot. You can find the instructions for this procedure at the end of each lab. The following table shows the role of each virtual machine that is used in this course: Virtual machine
Role
20697-1B-LON-DC1
Domain controller in the Adatum.com domain.
20697-1B-LON-CL1
Windows 10 Enterprise client computer in the Adatum.com domain.
20697-1B-LON-CL2
Windows 10 Enterprise client computer in the Adatum.com domain.
20697-1B-LON-CL3
Windows 7 computer in the Adatum.com domain.
20697-1B-LON-CL4
Windows 10 Enterprise client computer in a workgroup.
20697-1B-LON-CL5
A virtual machine that does not have an operating system installed.
20697-1B-LON-SVR1
A member server that is running Windows Server 2012 R2.
Software Configuration The following software is installed on each VM: •
Windows Server 2012 R2
•
Windows 10 client (Windows 10 Enterprise)
•
Microsoft Office 2013
Classroom Setup Each classroom computer will have the same virtual machine configured in the same way.
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About This Course
Course Hardware Level To ensure a satisfactory student experience, Microsoft Learning requires a minimum equipment configuration for trainer and student computers in all Microsoft Certified Partner for Learning Solutions (CPLS) classrooms in which Official Microsoft Learning Product courseware is taught. •
Intel Virtualization Technology (Intel VT) or AMD Virtualization (AMD-V) processor
•
Dual 120-gigabyte (GB) hard disks 7200 RM Serial ATA (SATA) or better*
•
8 GB of random access memory (RAM)
•
DVD drive
•
•
Network adapter Super VGA (SVGA) 17-inch monitor
•
Microsoft mouse or compatible pointing device
•
Sound card with amplified speakers
* Striped Additionally, the instructor’s computer must be connected to a projection display device that supports SVGA 1024×768 pixels, 16-bit colors.
Cloud Accounts Required for this Course To complete the labs in this course, you will be creating a Microsoft account in Module 3. The Microsoft account will use the format Your first name plus last
[email protected] . When creating the account, you must provide a birth date and a phone number. You can provide any information for these values when creating the account, as long as the information uses the correct format.
Note: We do not recommend using preexisting Microsoft accounts for completing the labs in this course.
1-1
Module 1 Overview of Windows 10 Contents: Module Overview
1-1
Lesson 1: Introducing Windows 10
1-2
Lesson 2: Navigating the Windows 10 User Interface
1-11
Lab: Navigating and Customizing the User Interface
1-16
Module Review and Takeaways
1-20
Module Overview Windows 10 is the latest version of client operating system offered by Microsoft. Windows 10 is designed for touch devices, and it introduces new features and a new interface, which touch-device users will find more applicable for their needs. Windows 10 builds on the core functionality of both Windows 7 and Windows 8.1 to provide a stable client experience across a number of processor architectures and device types. This module introduces the new Windows 10 features and the enhanced user interface.
Objectives After completing this module, you will be able to: •
Describe the important new features of Windows 10.
•
Navigate and customize the Windows 10 interface.
1-2 Overview of Windows 10
Lesson 1
Introducing Windows 10 Windows 10 operates across a wide range of devices, including desktop computers, laptops, tablets, and other touch-enabled devices and phones. To optimize your users’ experience, you can choose between several Windows 10 editions, each of which has slightly different features. This lesson describes the new features in Windows 10 and provides guidance with respect to navigating and customizing the user interface.
Lesson Objectives After completing this lesson, you will be able to: •
Describe Windows 10.
•
Explain the new features available in Windows 10.
•
Describe the changes to Windows 10 since Windows 8.1.
•
Explain the benefits of using Windows 10 for small and medium-sized organizations.
•
Determine whether your organization is ready for Windows 10.
•
Describe the features for users’ own devices in Windows 10.
•
Determine whether your organization will enable users to connect their own devices to the corporate network.
Overview of the Windows Client Windows has been around for almost three decades, and the Windows operating system is widely adopted within organizations around the world. The Windows operating system is a stable and trusted platform that users install on server computers, desktop computers, laptops, and other computing devices. Periodically, Microsoft creates a new version of their client operating system that capitalizes on the ongoing changes in computer hardware technology, and which acknowledges changes in the way users wish to work with their computing devices. These architectural updates often incorporate user-interface changes. In recent years, Microsoft sought to expand the range of devices that its client operating system supports. Windows 8 introduced a touch-centric interface that enabled users to utilize the operating system on handheld devices, such as tablets, as well as more traditional computing platforms, such as desktop computers and laptops. At the same time, modifications to the operating system’s architecture enabled support for non-Intel, processor-based devices, including devices installed with ARM processors.
Note: ARM provides a lightweight form factor with excellent battery life specifically for mobile devices. However, please note that Windows 10 does not support ARM.
Installing and Configuring Windows 10 1-3
Windows 8 also supported touch-enabled versions of Microsoft apps, including Microsoft Office. Additionally, the operating system allowed users to install small, more task-focused apps from an online store, similar to what users might do with their other computing devices, such as Android phones and tablets, or the Apple iPhone.
Note: Later sections of this course provide more detail about these small, task-focused apps, known as Windows Store apps. Windows 10 includes a new Windows Store, from which users can download and install desktop and Windows Store apps. Windows 10 is the latest version of Microsoft’s client operating system. It offers many improvements over Windows 7, and provides numerous important enhancements and functional improvements over Windows 8.1. You can install and run it on a variety of hardware platforms, ranging from traditional desktop and laptop computers to tablets, phones, and other devices, such as the Xbox.
Note: The Windows 10 hardware requirements, in terms of processor, memory, and disk space, do not vary greatly from those of Windows 8.1. The next module provides more details regarding these requirements. The release of Windows 10 incorporates feedback that Microsoft received from Windows 8.1 users regarding interacting with the user interface when users installed the operating system on desktop computers. The operating system now senses its own environment. When it discovers a desktop computer, Windows 10 runs in desktop mode. In this mode, apps are resizable, and a more familiar, although enhanced, Start menu is available to navigate the operating system. When running on a tablet, Windows 10 runs in the tablet mode with apps defaulting to a full-screen layout, and the Start menu becomes a full-screen app. These subtle changes greatly increase the usability of the operating system.
What’s New in Windows 10? The differences that you notice in Windows 10 depend on the operating system from which you are transitioning. If you were using Windows 7 previously, Windows 10 is radically different in both functionality, and in look and feel. If you are using Windows 8.1 currently, you will notice more nuanced changes in Windows 10. This topic explores all the features that are new or improved in Windows 10 since Windows 7. The following section highlights some of the most important features and changes: •
Start screen and Start menu improvements. The Start screen represents a significant change in the way users find and interact with apps and information in Windows 10. The Start screen is tile-based, and its configurable tiles can display live information and provide an interactive hub experience for users. It has a touch-friendly layout, and is significantly different from the Windows 7 Start button interface. However, for users with desktop devices, it displays a more traditional Start menu. This, too, is tile-based and similarly configurable, but more practical for non-touch devices.
1-4 Overview of Windows 10
•
•
Cloud integration. Windows 10 provides increased integration with cloud-based services and information. Users signing in to a Windows 10 device can connect instantly to the information and settings that are important to them. Windows 10 ensures a consistent user experience across devices, regardless of a specific device’s location. Recovery tools and options: o
Reset this PC. By using the Reset this PC feature, you can return a device to its initial state, or recover Windows 10 from corrupted operating system files and other errors. When you launch Reset this PC, you can choose to:
o
Keep my files. This option retains your personal files, but removes apps and settings, and reinstalls Windows. Remove everything. This option removes all personal data, apps, and settings from the device, and reinstalls Windows.
Advanced start-up options. These recovery features enable you to recover Windows 10 from common errors. Options include:
Use a device. Enables you to recover Windows by using a universal serial bus (USB) drive, network connection, or recovery disk. Troubleshoot. Enables you to access Advanced options, including System Restore, System Image Recovery, Startup Repair, Command Prompt, and Unified Extensible Firmware Interface (UEFI) settings.
Note: A section at the end of this course provides more detail about these recovery options.
•
•
Windows To Go. This feature enables you to supply a fully functioning copy of Windows 10 that users can start and run from a USB storage device. When users boot from a Windows To Go–enabled USB device, they get a complete Windows 10 experience, including all of their apps, files, and settings. Client Hyper-V. Client Hyper-V on Windows 10 provides a flexible and high-performing client virtualization environment. You can use this environment to use a single device to test applications and IT scenarios in multiple operating system configurations. By using Client Hyper-V, IT departments can provide a consolidated and efficient virtual environment through virtual-machine compatibility with Windows Server 2012 R2.
Note: Client Hyper-V is available in the Windows 10 Pro, Windows 10 Enterprise, and Windows 10 Education editions. Your computer hardware must support hardware virtualization and Second Level Address Translation (SLAT). Furthermore, you must ensure that these features are enabled in the device’s BIOS or firmware settings.
•
•
Support for multiple device types. Windows 10 runs on desktop and laptop computers, tablets and similar devices, phones, the Xbox platform, and Microsoft HoloLens, thereby providing users with very extensive access to the Windows 10 environment. Bring Your Own Device support. Many users have their own personal computing devices, and they might wish to connect these devices to their corporate networks so that they can access apps and services, and work with data files. Bring Your Own Device (BYOD) is the ability to connect users’ personal devices to a corporate network. Windows 10 introduces a number of features that improve the support of users who wish to bring their own devices.
Installing and Configuring Windows 10 1-5
Note: A later section in this lesson provides more information about Bring Your Own Device support.
•
Mobility improvements. Windows 10 includes a number of features that improve support for mobile devices, including: o
Mobile broadband. Windows 10 provides support for embedded wireless radio. This support helps to improve power efficiency and reduce the size of some devices.
o
Broadband tethering. You can turn your Windows 10 device into a Wi-Fi hotspot.
o
Auto-triggered VPN. If an app requires access to your company’s intranet, Windows 10 can automatically trigger a virtual private network (VPN) connection.
•
Security enhancements. These include: o
o
o
o
o
o
Remote Business Data Removal. With Windows 10 and Windows Server 2012 R2, you can use Remote Business Data Removal to classify and flag corporate files, and to differentiate between these files and user files. With this classification, the remote wipe of a Windows 10 device will not remove user-owned data when securing or removing corporate data on the device. Improved biometrics. Windows 10 provides a number of improvements in the area of biometrics, including the use of Windows sign-in, remote access, and user account control (UAC). Furthermore, you can configure biometric authentication to enable Windows Store access. Pervasive device encryption. On Microsoft Surface devices, device encryption is enabled by default, and you can configure additional BitLocker Drive Encryption protection. You also can enable additional management capability on the Windows 10 Pro and Enterprise editions. Malware resistance. Windows Defender now includes network-behavior monitoring that can help to detect and prevent the execution of known and unknown malware. Device lockdown. The Assigned Access feature enables you to restrict the Windows Store app experience on a device to a specific subset of apps, or even to a single app. This could be a lineof-business (LOB) app in a kiosk scenario, or a set of educational apps for children in a school setting. Virtual secure mode. This is a secure process-execution environment that Windows 10 introduces. This execution environment helps protect system processes by running them in a separate, virtualized container, known as a trustlet, rather than in the operating system itself. Because the Windows operating system does not have access to these trustlets, processes and data within them are safer.
1-6 Overview of Windows 10
What’s Changed Since Windows 8.1? Windows 10 introduces many new and improved features over those available in Windows 8.1, including: •
Interface Improvements. There are numerous interface improvements, in terms of look, feel, and functionality, including: o
Sign-in improvements. Windows 10 introduces Windows Hello, which supports a number of biometric sign-in methods, including fingerprint scanning. Windows Hello also allows users to utilize face recognition to sign in if their device has an approved camera.
Note: For face recognition to function, your device must have an infrared camera. This enables Windows to verify your identify, and ensure that another person is not trying to sign into your account by using your photograph.
o
o
o
o
o
o
Improved Start. Windows 95 introduced the Start button, which gave users access to a list of installed programs and links to management tools. Windows 8 replaced the Start button with a single screen that has customizable tiles. Windows 10 provides a hybrid approach: users can continue using the Start button, which is vastly improved, or use a Start screen, with customizable tiles, on touch-enabled devices. Cortana. Cortana is a search and control assistant that you can control with voice commands, and was available initially on Windows Phone devices. You can use Cortana to search for your installed apps, documents, and Internet results. You access Cortana from a search box on the taskbar or by activating search verbally. Continuum. This feature enables Windows to switch between desktop mode and tablet mode, based on what the operating system detects during startup. This allows apps to run in full-screen when Windows 10 is running on a tablet and when the Windows operating system is running on a nontouch device, such as a desktop computer. If you have a convertible device, and you rotate it to act as a tablet, Windows enables the tablet mode. When you rotate the device to act as a laptop, Windows switches to the desktop mode. However, you can override this behavior manually. Multiple desktops. You can enable multiple desktops even if your device does not have multiple monitors. This allows you to separate apps and views into distinct desktops. This feature can be useful when you want to share your desktop during a Skype for Business meeting, but want to share certain apps only. Task switcher. There is a Task View icon in the taskbar that you can use to view the running apps, and switch between them easily. Taskbar improvements. Aside from the Cortana search box and the Task View icon, other running apps are highlighted with a subtle underline. This reduces the space that a running app occupies on the taskbar.
Installing and Configuring Windows 10 1-7
o
•
•
Snap Assist. In Windows 8.1, it was possible to drag apps to split the screen, so that each app takes up half of the available screen space. In Windows 10, Snap Assist allows you to position apps to the desktop’s four corners, enabling four apps to occupy a quarter of the available space. This is partly because all apps, whether they are desktop apps or Windows Store apps, now run on the desktop when in desktop mode.
Action Center. Many phones and tablet devices provide quick access to commonly used operatingsystem features. For example, swiping down the display on an Android phone accesses notifications and options, such as Wi-Fi, mobile data, and brightness settings. Windows 10 now provides an improved Action Center, which consolidates information that was available previously in the Windows 8.1 Action Center with configurable notifications. You can access the Action Center by swiping from the right on the desktop or Start screen. This displays a notification list with tiles, at the ribbon’s bottom, for actions such as accessing Settings, configuring brightness, enabling Airplane mode, and other settings. Universal Windows Platform (UWP) apps. In Windows 8.1, you can install desktop apps from the desktop by using local or network sources. Windows 10 includes a new Windows Store from which users can download and install both desktop and Windows Store apps. Specific versions of apps run on Windows Phone and Windows 8.1. Many of these apps are universal, which means you can install them on multiple hardware platforms, such as an Intel tablet that is running Windows 10 Pro, the Xbox One, and Windows Phone 10.
Note: Microsoft Office apps, such as Microsoft Office Word and Office Excel, are available as both desktop apps and Universal Windows apps that share the same code across devices, such as a PC, a Windows Phone, and an Xbox One.
•
Microsoft Edge. Although Internet Explorer is still included in Windows 10, indeed, it is necessary to support some websites or internal corporate apps that require ActiveX controls, Microsoft also provides a new browser. The Microsoft Edge browser is lighter, faster, more efficient, and designed for touch-enabled devices. It also is available across multiple platforms, including Windows Phone, so users will be familiar with the interface when they switch between their devices.
•
Consolidated settings. One of the issues with earlier Windows versions is that you must access the operating-system settings by using a variety of disparate tools and interfaces. However, with Windows 8.1, Microsoft consolidated many settings into a single place: the Settings app. In Windows 10, this consolidation continues. Many of the settings that are accessible through Control Panel in Windows 8.1 now are accessible in Settings. This makes it easier to locate the appropriate settings and configure your operating system.
Note: Control Panel is still available, and you can use it when you want to make configuration changes.
•
Multiple update sources. Windows 10 supports multiple sources for obtaining updates. These sources include the Microsoft Update server, and configurable local sources, such as file servers and other Windows 10 devices have the updates you desire.
1-8 Overview of Windows 10
Benefits of Windows 10 fo r Small and Medium-Sized Organizations In most organizations, the typical lifetime of a desktop or laptop computer typically is three and four years. During that time, it is possible that the computer receives hardware upgrades, such as memory and possibly replacement disks. However, the operating system deployed to many workstations remains constant for the devices’ lifetime, except for updates, patches, and fixes. The current generation of hardware devices often employs touch as one of the input mechanisms, and sometimes it is the only input mechanism, as with many Windows-based tablets. Additionally, many users have access to multiple devices, and it is common for a user to utilize a laptop, a tablet, and a phone regularly, and often simultaneously. Furthermore, many of these devices might belong to the users themselves, and they might desire to connect to their corporate network from these devices. Despite the investment required, both in terms of software licenses, as well as increasing employees’ knowledge and skills with new hardware, there are compelling reasons for small and medium organizations to update to Windows 10 from Windows 7, including: •
Easier to use. Windows 10 is easier to use, which means fewer calls to your support desk. The features that make Windows 10 more easy to use include: o
Support for touch. Using a touch device is intuitive. For example, working with images and navigating an operating system is easier when you are using touch rather than a mouse and keyboard, especially if the user is not in a traditional office environment. Windows 10 supports touch-enabled devices and optimizes itself for this environment, while continuing to support more traditional input methods where required. An intuitive, user-friendly interface helps to reduce calls for support.
o
o
•
•
A consistent user interface and Universal Windows apps. If your users are using phones, tablets, and computers, they can work more effectively and efficiently if you provide a consistent interface and access to Windows Universal apps that they can use on any device. Performance improvements. Windows 10 starts up more quickly, and due to improvements in the architecture, navigating the operating system is faster, as well.
Continuous updates. Microsoft plans to provide updates on a continuous basis. This means that rather than periodic upgrades, such as from Windows 7 to Windows 10, there will be a constant process of smaller updates. Therefore, you will not have to perform wipe-and-load upgrades when a new Windows version arrives. This reduces support efforts and costs. Improved device management. You can choose to manage your Windows 10 devices by using System Center Configuration Manager, or Microsoft Intune. The method that you choose depends on your needs, the number of devices you have, and the complexity of your environment. For example, with Microsoft Intune, you can provide for cloud-based management of mobile devices, apps, and PCs. You can provide users with access to your corporate apps, data, and resources from virtually anywhere and onyour almost any device.
Note: Course: 20697-2B. “Deploying and Managing Windows 10 Using Enterprise Services” provides more details about System Center Configuration Manager and Microsoft Intune.
Installing and Configuring Windows 10 1-9
•
•
•
Distribution of apps by using the Windows Store. Microsoft will provide organizations with the ability to acquire Windows Store apps, and then by using a web portal, make those apps available to their users. Additionally, Microsoft will allow organizations to create an organizational private app repository within Windows Store for Business. These changes will allow you to deploy and manage apps within your organization more easily. More secure. Several new and improved Windows 7 features make Windows 10 more secure. Keeping users’ devices safe and secure helps reduce supports costs. Free upgrade to Windows 10. Microsoft is providing a free upgrade to Windows 10 Pro for users of Windows 7 Pro and Windows 8.1 Pro, and to Windows 10 Home from users of Windows 7 Home and Windows 8.1 Home editions.
Note: This free upgrade is for a limited period only, currently one year from the release of Windows 10. The upgrade is not available currently to users of Windows 7 Enterprise or Windows 8.1 Enterprise.
Discussion: Is Your Organization Ready for Windows 10? Consider the following questions, and then be prepared to discuss your answers with the class as directed by your instructor.
Question: Has your organization started deploying Windows 10, or are you considering it? Question: What Windows client version does your organization deploy currently?
BYOD Features Many of your organization’s users likely have smartphones and tablets. In some circumstances, users might wish to use their own devices to access corporate data because their devices’ form factor is better suited to the environment in which that user is working. For example, a user who is moving between meetings and requires a device for taking notes might wish to use a tablet rather than a laptop. Unless your organization wishes to equip all its users with multiple devices, the solution might be to allow users to connect their own equipment. Windows 10 supports the idea of Bring Your Own Device (BYOD) to work, and includes several useful features that make it easier to integrate users’ personal devices into your network, including: •
Device Registration. Enables a device to neither completely join, nor completely be removed from, your Active Directory Domain Services (AD DS) domain. The Device Registration features allows your users to work on the devices that they choose, while continuing to access to enterprise network resources. You can control access to resources and provide a finer level of control over devices that register through Device Registration.
1-10 Overview of Windows 10
•
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Work Folders. Work Folders enable a user to synchronize their data from their network user folder to their device. When you implement Work Folders, locally created files also synchronize to the network folder location. The client-computing device does not need to be domain-joined to access this shared content. Mobile Device Management. After users enroll their devices, they join them to the Microsoft Intune management service and get access to the company portal. This provides them with a consistent user experience while accessing their applications and data, which enables them to manage their own devices. You have improved management over these devices, and can manage them as mobile devices without having to deploy a full management client. RemoteApp. This feature enables users to run apps remotely from their device through Remote Desktop Services. This makes it appear as if the app is running locally on the user’s own device, when in reality, it runs securely on the Remote Desktop Session Host server. Using RemoteApp apps allows you to be sure that users with even the most esoteric devices can run all required apps.
Discussion: Will Your Organization Embrace the BYOD Philosophy? Consider the following questions, and then be prepared to discuss your answers with the class as directed by your instructor.
Question: Does your organization allow users to connect their own devices to the corporate network? Question: If you answered yes to the previous question, with what types of devices do users connect most commonly? Question: Do you think the Windows 10 features for management and integration of users’ own devices within the corporate workspace will make it easier for organizations to support BYOD?
Check Your Knowledge Question What are the benefits to small and medium-sized organizations of using Windows 10? (Choose all that apply)
Select the correct answer. Windows 10 is easy to use. Windows 10 is provided with continuous updates. Microsoft provides Windows 10 as a free upgrade for Windows 7 Enterprise users. Microsoft provides Windows 10 as a free upgrade for Windows 7 Pro users.
Installing and Configuring Windows 10 1-11
Lesson 2
Navigating the Windows 10 User Interface Windows 10 has an improved user interface that allows you to navigate the operating system by using touch-enabled devices as well as devices that are equipped with a keyboard and mouse. This lesson explores the user interface, and identifies the important interface elements. It also explains how to perform common navigation tasks by using touch, as well as a keyboard and mouse.
Lesson Objectives After completing this lesson, you will be able to: •
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Describe the elements of the new Windows 10 user interface. Determine how to perform actions within the interface with both touch, as well as mouse and keyboard.
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Navigate the Windows 10 interface.
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Customize the Start screen.
The Windows 10 User Interface If you are currently using Windows 7, then the changes in the user interface of Windows 10 are significant. If you have used Windows 8.1, then the changes are not as significant and represent more of an on-going interface evolution.
Using touch actions
The most significant change from Windows 7 is the support for touch. Before examining the user interface in more detail, it is worth discussing the terminology for touch actions within the operating system. You are doubtless familiar with the concept of using a mouse to navigate the Windows operating system. For example, you click an item to select it, double-click an item to open it, and right-click an item to access a context menu. These actions remain the same for Windows 10 when you use a mouse to navigate. However, when you use touch, you must use gestures to complete the same tasks. Therefore, to select an item, you tap it. To open an item, use double-tap. To access an item’s context menu, use tap and hold.
Changes to the user interface This section describes the new interface and highlights the most significant changes, which include: •
Sign in. You can sign in to Windows 10 by swiping up from the bottom of your tablet’s display to access the sign-in page.
Note: If you are using a device with a keyboard, you can press
to access the sign-in page. [[-Value] ] [-Credential ] [-Exclude ] [-Filter ] [-Force] [-Include ] [-PassThru] [-Confirm] [-WhatIf] [-UseTransaction []] [] Set-Item [[-Value] ] [-Credential ] [-Exclude ] [-Filter ] [-Force] [-Include ] [-PassThru] -LiteralPath [-Confirm] [-WhatIf] [-UseTransaction []] [] DESCRIPTION The Set-Item cmdlet changes the value of an item, such as a variable or registry key, to the value specified in the command. RELATED LINKS Online Version: http://go.microsoft.com/fwlink/p/?linkid=293910 Clear-Item Copy-Item Get-Item Invoke-Item Move-Item New-Item Remove-Item Rename-Item about_Providers REMARKS To see the examples, type: "get-help Set-Item -examples". For more information, type: "get-help Set-Item -detailed". For technical information, type: "get-help Set-Item -full". For online help, type: "get-help Set-Item -online"[email protected] is available. If not, go back and add the second letter of your last name to the email address (for example, KariTr). You may have to continue to add letters until you create a name that is unique enough for the system to accept it.[email protected] , enter the password Pa$$w0rd, and then press Enter.[email protected] .[email protected] , and then enter your password. It may take a moment to build your profile.[email protected] . Open File Explorer, and then select the OneDrive node.[email protected] is available. If not, go back and add the second letter of your last name to the email address (for example, KariTr). You may have to continue to add letters until you reach a name that is unique enough for the system to accept it. d.[email protected] , enter the password Pa$$w0rd. If either the Passwords are so yesterday or Set up a PIN pages appear, click Skip this step.[email protected] .[email protected] , and then enter your password. It may take a moment to build your profile.[email protected] .[email protected] , with the password Pa$$w0rd.[email protected] , with the password Pa$$w0rd, and then open the Documents folder under the OneDrive node. After a few moments (it can take up to five minutes), the I was here.txt document should appear. -NewDriveLetter F[email protected] , the URL is https://workfolders.adatum.com. If this URL does not resolve to the Work Folders server, then auto discovery fails and you must enter the Work Folders URL. Opt-in. You can configure Work Folders settings by using domain-based Group Policy, Microsoft Intune, or Microsoft System Center Configuration Manager. However, those settings are not mandatory. Users can decide if they want to use those settings and configure Work Folders on the device or not. Mandatory. You can use the same three methods—domain-based Group Policy, Microsoft Intune, or Configuration Manager—to deliver Work Folders settings to a device. However, these settings are mandatory and users cannot modify them. Work Folders are configured transparently on devices without user interaction. Question: Can you use Group Policy to deploy Work Folders centrally to devices that are not domain-joined?[email protected] . is allowed by an administrator. is monitored by an administrator. is restricted by an administrator., including the brackets and any extra lines or blank spaces., including the brackets and any extra lines or blank spaces.[email protected] \LON-CL1\Data. Question: Is File History turned on by default? Question: Can you protect additional folders by using File History?[email protected] is available. If not, go back and add the second letter of your last name to the email address (for example, KariTr). You may have to continue to add letters until you reach a name that is unique enough for the system to accept it.[email protected] , enter the password Pa$$w0rd. If either the Passwords are so yesterday or Set up a PIN pages appear, click Skip this step.[email protected] . o[email protected] , and click Next.[email protected] .[email protected] , with the password Pa$$w0rd.[email protected] is selected, and then click Ready to go.[email protected] with the password Pa$$w0rd.[email protected] , with a password of Pa$$w0rd. From the taskbar, click the File Explorer icon, and then select the OneDrive node.[email protected] ., including the brackets and any extra lines or blank spaces. 