ERP Implementation in Service industry Suparna Rao- 210
Sanam Kothari - 211
Radhika Sharda – 3!
"#ishek Sharma - 3$0
%ikun& 'oya - 313
(eus Paran&ape - 31)
*hallen+es ,aced #y service industries
ana+in+ pro&ects more e.ectively/
Improvin+ internal communications/
aintainin+ compliance ith +overnment re+ulations and reportin+ reuirements/
Evolvin+ service o.erin+s to meet rapidly-chan+in+ customer demands/
odules o, ERP applica#le in the Service Industry inancial "ccountin+
I
Industry Solutions
IS
*ontrollin+
*
4ork5o
4
i6ed assets ana+ement
"
Pro&ect System
PS
7uman Resource
7R
8uality ana+ement
8
SI%9'E ERP S:S;E <='E
74 ERP 7E'PS
FINANCIAL ACCOUNTING >
ana+e time
ptimi?in+ resources
Streamlinin+ PER";I%S #etter
Report@ analy?e@ and allocate cash in real time
Ensure fnancial compliance and growth
U!AN "E#OU"CE $
Employees have access to vital in,ormation like #eneAts and recruitments o, the company
Saves time in terms o, trainin+ employees #y havin+ knoled+e data#ases
"llos the leaders o, the human resources area to ,ocus on the strate+ic responsi#ilities o, plannin+ pro+rams o, personnel ,or development
helps the users to At the personnel mana+ement into the processes o, the core #usiness
CONT"OLLING
Provides the same updated and accurate in,ormation across di.erent ,unctions
Shortens lead times@ reduces the overall cost o, manu,acturin+@ and ensures enhanced customer satis,action/
r+ani?ations can track inventory levels on a daily #asis@ includin+ inventory in transit and ,uture consi+nments to #e received
%UALIT& !ANAGE!ENT
onitors uality #y control plans in purchasin+ and manu,acturin+
Provides real-time process capa#ility inde6 ,or uick revie
"llos the uality department to deAne its on uality test cases reuired at di.erent &uncture o, production
Role o, ERP in the Service Cusiness *onnect Anancial and pro&ect
mana+ement capa#ilities/
Estimate pro&ects accurately to improve client satis,action and loyalty/
ana+e process outsourcin+/
E.ectively allocate internal resources and increase #illa#le hours/
"nticipate shi,tin+ demand/
ED"P'E CEI%9 "IR'I%ES
illions o, components needed to #uild "irplane
Reuires 1000 internal and e6ternal suppliers
"chieved +oal o, > SE'E*;I% RI97; P"R; R RI97; "IRP'"%E I% RI97; SE8=E%*E "; RI97; ;IE
ED"P'E CEI%9 "IR'I%ES
=sed more than F00 systems #ut %; I%;E9R";E<
Resulted in I%*%SIS;E%*IES
'ate arrival o, parts to #uild aircra,t
orced to shut don 2 o, its a&or "ssem#ly lines
G1/ Cillion loss
I%"' S'=;I% >
E"' I!'LE!ENTATION
ERP Cusiness Clueprint
ERP Cusiness Clueprint
Ce,ore you have even selected an ERP system@ it is critical to deAne ho it ill support your #usiness/
;odayHs ERP so,tare packa+es are e6tremely ro#ust@ 5e6i#le@ and provide a multitude o, potential #usiness process variations
ERP Cusiness Clueprint services ill help ensure that you select and implement the so,tare in a ay that supports your #usiness operations and or+ani?ation
=ltimately @ saves time @ money and and risk hile increasin+ #usiness #eneAts
E"' (usiness (lueprint Acti)ities
inali?e contract ne+otiations@ includin+ terms and conditions
*onduct a risk assessment and risk miti+ation plan
Esta#lish the pro&ect core team@ pro&ect charter@ and pro&ect controls
E"' (usiness (lueprint Acti)ities
*onduct an or+ani?ational readiness assessment to +au+e employeesH a#ility to adapt to the ne system
ana+e technical in,rastructure up+rade plan
*reate a mi+ration plan ,or ,orms and reports
