plan .............................................................................................................................................................. 12 implementation ........................................................................................................................................... 12 By – Law Compliance Risk ................................................................................................................................ 12 plan .............................................................................................................................................................. 12 implementation ........................................................................................................................................... 12 Banking Risk ..................................................................................................................................................... 13 plan .............................................................................................................................................................. 13 implementation ........................................................................................................................................... 13 Outcomes ......................................................................................................................................................... 13 Evalutation ....................................................................................................................................................... 13
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ASSESSMENT 1 MACVILLE RISK MANAGEMENT POLICY AND STRATEGY REVIEW
INTRODUCTION An investigation was recently conducted at the at the Toowoomba MacVille café, in order to find out numerous things involved with opening a new store such as:
new goals that can be achieved
the stake holders involved
the social, economic, political and technological features
the strengths and weaknesses
opportunities and risks
research analysis
The reason the investigation was conducted was to gauge what was both good and bad about the new café opening, what needs to be changed in order to increase efficiency at work and any legislative laws involved. The conduction of the investigation was done in a way to view the aspects of staff members, the community, management and the government. This investigation has been conducted in a way which sees the aspect of management, staff members, governments, and the community.
SCOPE Macville pty Ltd have developed a chain of cafes in the central business district of Brisbane, Queensland and CBD of Sydney. Re-branding the existing Hurley café in Toowoomba is a new decision made by board of directors. This report will be focusing on the risks that Toowoomba store exposed to and analyse its likelihood consequences of the risks foreseen, priority in treating each risk and its optional in treating.
GOALS The purpose of the risk management is to ensure a smooth transition to the Macville Pty Ltd and give ongoing support for company’s risk management initiatives.
Some of the aims are listed below:
Ensure a smooth transition to the MacVille systems.
Employ all existing staffs and get everyone to understand his/her role & responsibilities.
Will meet compliance standards in OHS, Privacy and industrial relations law.
Set up written policy and procedures to guide staff in carrying out their duties.
Reduce water use and install a water tank.
Build up a professional business culture in the business.
Monitor the external environment and find opportunities and threats to the business.
In opening the new store in Toowoomba there are two main goals for this project. The first goal involves how the business will grow with the opening of the new store. The second goal focu ses on the potential risks involved in opening the new store. Page | 2
The first goal is aimed at opening a new base of consumers for MacVille as well as expanding their business. The new store will raise the overall profit of the business as well as help spread awareness of the café which will help bring in new customers. The second goal is to identify the potential risks involved with opening the store and the actions that need to be put in place to eliminate or reduce the identified risks. The identified risks can be sorted in to internal risks and external risks, each of these risks need to be looked at and assessed appropriately.
STAKEHOLDERS A stakeholder is the "person, or organization that is actively involved in the project, or whose interests may be positively or negatively affected by execution or completion of the project. A stakeholder may also exert influence over the project and its deliverables."
Is important for the risk management to identify the stakeholders of the project to have a clear vision of all the figures involved in the Business Process. The table before lists the stakeholders of the MacVille business mainly divided by “Internal or External”.
Stakeholders
Internal/External
Role in Process
Stake in Process
The board of directors
Internal
Decision making. Supporting and
MacVille’s Business
performance.
reviewing CEO’s
performance. Accounting to stakeholders for the business performance. MacVille’s Café QLD CEO - Paula Kinski
Internal
Report to the board of directors. Manage dayto-day operations.
MacVille’s Business
The assistant manager of Brisbane Queen Street store
Internal
Manage the new store. Managing the risks of take-over.
