Cisco Unified Enterprise Attendant Console Technical Support Course Console Install
Richard Goodyear Engineering Support Engineer, Arc Solutions
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Module Objectives After completing this module you will be able to: • Install and test CUEAC Client
Installing the console
Step 1 The first window appears displaying a message that Cisco Unified Enterprise Attendant Console Installation Wizard is preparing to install. The progress bar on the screen shows the status of the setup and also shows the names of the files being extracted. Once the installation wizard is ready to install the application, a new screen will be displayed that will guide you through the setup process for Cisco Unified Enterprise Attendant Console.
Step 2 The new window that is displayed after the Preparing to Install window, shows a welcome note. This screen specifies that Cisco Unified Enterprise Attendant Console and its components will be installed on your computer. To continue, click Next. If you wish to exit from the setup at this point, click Cancel.
Step 3 The next window contains the registration information. In the Name text box, type the name of the registered owner of CUEAC, and type the owner’s company name into the Company text box. Click the Next button to proceed.
Step 4 If you wish to install the application to a different location, use the Browse button to select a different location. Click Next to proceed.
Step 5 Enter the Name or IP Address of the machine running CUEAC. Click Next to proceed.
Step 6 You must select the language in which you want to install the application. Click Next to proceed.
Step 7 Select the check box to add an icon for CUEAC on the desktop. Click Next to proceed.
Step 8 The installation wizard displays the summary of the information you have entered so far. You can review these settings on this screen and click Back if you wish to edit some information. If you are satisfied with the settings. Click Next to allow the setup to start copying the files.
Step 9 A progress bar is displayed that shows the status of the installation configurations and the files being copied. Click Next to proceed. If you wish to exit the setup at this point. Click Cancel.
Step 10 The final window displays the confirmation that CUEAC has been installed successfully. Click the Finish button.
Running the console
Step 01 Select File>Login
Step 02 Enter a user name and password together with the extension number of the operators phone.
Step 03 After logging in to the system, we should now see the relevant queues and directory
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