Literature Review
NO 1 Week 1
1
Author 2
Md Mahbubur Rahim, Ibrahim Alharbi
Article Title 3
Abstract 4
Problem 5
dearth of em$irical evaluation of e!overnment success in $articular for the Australian conte#t% &ur research $ro'ect, re$orted in this $a$er, is concerned with develo$in! a conce$tual model on user satisfaction with e !overnment websites and re$orts and initial em$irical evaluation of the model with re!ard to the e !overnment website In summar(, des$ite the develo$ed b( the !rowth in the e!overnment Australian )e$artment of literature, the association Immi!ration and between user satisfaction *iti+enshi$% with e!overnment websites and usersu sers- an#iet( he findin!s su!!est that and trust in e!overnment user satisfaction is still not ade.uatel( incor$orates four factors understood% and is $ositivel( related to users- overall trust in e In $articular, relativel( less !overnment and ne!ativel( in known on how such User Satisfaction related to their an#iet( relationshi$ manifests itself with E towards usin! e for the Australian e !overnment !overnment website% hese !overnment websites Websites" An findin!s have im$lications conte#t% &ur research Australian for theor( and $ractice re$orted in this $a$er seeks E#$erience alike% to address this !a
%$ Solution 6
Objective / Aim 7
!etho" / Techni#ue / A$$roach
an I mana!er from a he s$ecific aim of our council0, and a $ilot test research is to find out what /involvin! five constitutes user satisfaction international h) students with Australian who interact with the e!overnment websites and Australian immi!ration how such satisfaction is website for visa $ur$oses0% related to users- trust and heir comments were an#iet( towards e analused b( the !uidelines !overnment websites% !iven b( Eklim and Rahim 2345 and conse.uentl( Australia was chosen as an some items were dro$$ed a$$ro$riate conte#t because and a few items were it has an active immi!ration reworded to im$rove $ro!ram and has man( readabilit(6 this resulted in renowned universities that 77 items% attract a lar!e number of forei!n students each (ear% A surve( .uestionnaire was o facilitate $rom$t then distributed to a he model su!!ests that deliver( of services for convenience sam$le of 899 user satisfaction with Australian citi+ens, newl( students and staff at a leadin! Australian e!overnment consists of arrived immi!rants, and universit(% A total of 1:9 nine factors% It further forei!n students, the $ro$oses that increased Australian !overnment has com$leted .uestionnaires were received% his user satisfaction with e invested heavil( in re$resents 78; res$onse !overnment websites deliverin! immi!ration should lead to increased services /i%e%, visas and rate accordin! to
%esult +
&uture 'or( 1,
still advocate future studies to consider a lar!er sam$le si+e, which would hel$ increase the !eneralisabilit( of our results% Second, the $artici$ants in our surve( are dominated b( the staff and students of a sin!le universit(% > >?urther research is needed to ?urther research is needed re$licate this stud( usin! to re$licate this stud( usin! cor$orate users /i%e%, cor$orate users /i%e%, business mana!ers, business mana!ers, doctors, en!ineers0 who doctors, en!ineers0 who ma( have different ma( have different e#$ectations from e e#$ectations from e !overnment services% his !overnment services% his stud( has used a cross stud( has used a cross sectional surve( sectional surve( undertaken at a $articular undertaken at a $articular $oint in time%
Publisher 11
)ear 12
1@th International *onference on *om$uter and Information echnolo!( /I**I0 3918
Note* 13
Literature Review
No 1 min!!u 1
1
Penulis 2
Md Mahbubur Rahim, Ibrahim Alharbi
-u"ul Arti(el 3
Abstra( 4
!asalah 5
Australia% ro(ek $enelitian kami, (an! dila$orkan dalam makalah ini, berkaitan den!an $en!emban!an model konse$tual men!enai ke$uasan $en!!una den!an situs web dan la$oran e !overnment dan evaluasi em$iris awal terhada$ model tersebut sehubun!an Sin!katn(a, terle$as dari den!an situs web e $ertumbuhan literatur e !overnment (an! !overnment, hubun!an dikemban!kan oleh antara ke$uasan $en!!una Australian )e$artment of den!an situs web e Immi!ration and !overnment dan kecemasan *iti+enshi$ % dan ke$erca(aan $en!!una terhada$ e!overnment emuan menun'ukkan masih belum di$ahami bahwa ke$uasan $en!!una secara memadai% mencaku$ em$at faktor dan secara $ositif terkait Secara khusus, relatif den!an ke$erca(aan kuran! dikenal ba!aimana keseluruhan $en!!una hubun!an semacam itu User terhada$ e!overnment dan memanifestasikan dirin(a Satisfaction terkait secara ne!atif untuk konteks situs e with E den!an kecemasan mereka !overnment Australia% !overnment terhada$ $en!!unaan situs enelitian kami (an! Websites" An web e!overnment% emuan dila$orkan dalam makalah Australian ini memiliki im$likasi ini bertu'uan untuk E#$erience untuk teori dan $raktik% men!atasi kesen'an!an ini%
Solusi 6
Tujuan 7
!eto"e / Te(ni( / Pen"e(atan
meru$akan ke$uasan sebuah u'i coba $en!!una den!an situs web /melibatkan lima e!overnment Australia dan mahasiswa h) ba!aimana ke$uasan internasional (an! tersebut terkait den!an berinteraksi den!an situs ke$erca(aan dan imi!rasi Australia untuk kecemasan $en!!una tu'uan visa0% omentar terhada$ situs web e mereka dianalisis den!an !overnment% $anduan (an! diberikan oleh Eklim dan Rahim 2345 Australia di$ilih seba!ai dan akibatn(a bebera$a konteks (an! te$at karena item di'atuhkan dan memiliki $ro!ram imi!rasi bebera$a item di!abun!kan (an! aktif dan memiliki untuk menin!katkan ban(ak universitas ternama keterbacaan6 ini (an! menarik se'umlah men!hasilkan 77 item% Model ini menun'ukkan besar siswa asin! setia$ bahwa ke$uasan $en!!una tahunn(a% Untuk uesioner survei kemudian memfasilitasi $en!iriman didistribusikan ke sam$el terhada$ e!overnment ken(amanan 899 siswa dan terdiri dari sembilan faktor% la(anan (an! ce$at ba!i war!a Australia, imi!ran staf di sebuah universitas Ini selan'utn(a (an! baru tiba, dan Australia terkemuka% men!usulkan a!ar Seban(ak 1:9 kuesioner ke$uasan $en!!una (an! mahasiswa asin!, menin!kat den!an situs $emerintah Australia telah selesai diterima% Ini web e!overnment harus ban(ak berinvestasi dalam mewakili 78; tin!kat menin!katkan ke$erca(aan memberikan la(anan res$on menurut
.asil +
Pe(erjaan masa "e$an 1,
Penerbit 11
Tahun 12
belum $ernah dila$orkan sebelumn(a% Untuk latihan, temuan kami da$at memandu instansi $emerintah untuk mem$erbaiki situs e !overnment mereka den!an memusatkan enelitian lebih lan'ut $erhatian $ada em$at di$erlukan untuk meniru faktor utama% $enelitian ini den!an men!!unakan $en!!una Bamun, terle$as dari kor$orat /(aitu, mana'er kontribusi ini, ada bisnis, dokter, insin(ur0 bebera$a keterbatasan (an! (an! mun!kin memiliki bisa men!hambat temuan hara$an (an! berbeda dari kami% ertama, walau$un, la(anan e!overnment% ukuran sam$el /n C 1390 enelitian ini men!!unakan (an! di!unakan dalam survei crosssectional (an! $enelitian kami dilakukan $ada titik waktu memuaskan namun kami tertentu% &leh karena itu, teta$ men!an'urkan studi studi lon!itudinal masa de$an untuk di$erlukan untuk mem$ertimban!kan ukuran men!etahui a$akah sam$el (an! lebih besar, keem$at faktor ke$uasan 1@th (an! akan membantu konstruksi masih berlaku International menin!katkan dari waktu ke waktu dan *onference !eneralisabilitas hasil a$akah arah hubun!an on *om$uter kami% edua, $eserta antara ke$uasan $en!!una, and survei kami didominasi ke$erca(aan, dan Information oleh staf dan siswa dari kecemasan teta$ sama dari echnolo!( satu universitas% waktu ke waktu% /I**I0 3918
catatan* 13
