The Chunnel Project Initiation Phase Project Management Area Scope Management Time Management Management Cost Management Quality Management Human Resource Management Communication Management Risk Management Procurement Management Integration Management
Inception Phase 2 3 2 2 3 3 2 2 2
Highlight of strengths Time estimate estimate for tunnel completion was correct. correct. Tunneling Tunneling is proect!s proect!s core an" an" was complete" 3 mont#s earlier. C#unnel Proect carries strong $nancial %acking t#roug# e&uity in'estments from two (ations an" a consortium of o'er 2)) %anks worl"wi"e. worl"wi"e. T#e w#ole proect proect was on cost cost plus margin margin %asis w#ere relate" relate" %usiness %usiness partners were not entitle" to a loss on t#eir proects. *o'ernments! *o'ernments! in+uence in t#e proect was minimal gi'en t#e monitoring an" t#is resulte" in t#e monopoli,e" control o'er t#e proect for -- years.
Opportunities for improvement Improper scope "e$nition an" t#e entire air con"ition of t#e proect were left out causing scope increase of /S0 2)) million. 1n immense num%er of stake#ol"ers presente" #uge communication c#allenge t#roug#out.
Development Phase Project Management Area Scope Management Time Management Cost Management Quality Management Human Resource Management Communication Management Risk Management Procurement Management Integration Management
Development Phase 3 3 2 3 2 3 3 2 3
Highlight of strengths Planning for t#e tec#nical e&uipment was a strengt# for t#is p#ase of t#e proect. T#e compre#ensi'e researc# on t#e soil sample also ga'e t#e proect team a lot of tec#nically soun" "ata an" o%ser'ations. Sc#e"ule planning was a"e&uate an" t#e "elay in proect completion was "ue to factors %eyon" management!s control. Quarterly progress report to all t#e in'estors pro'e" to %e a great tool for keeping t#e proect on track. I*C #a'ing a free #an" on t#e proect resulte" in goo" &uality control.
Opportunities for improvement T#e scope was not fully assesse" an" proper precautions to pre'ent scope creep were not in place. 1lso t#e I*C was gi'en t#e scope control wit#out t#e a%ility to appro'e a""itional fun"ing raise" many pro%lems. anks were gi'en too muc# control in t#is proect. Talking a%out t#e tec#nical si"e of t#e proect risk assessment coul" #a'e %een "one in a %etter way. 1t t#e start of t#e proect t#e momentum an" pri"e associate" wit# t#e proect were incre"i%le %ut t#ere were not enoug# pro'isions in place along t#e life of t#e proect to keep t#at momentum going.
Implementation Phase Project Management Area Scope Management Time Management Cost Management Quality Management Human Resource Management Communication Management Risk Management Procurement Management Integration Management
Implementation Phase 2 2 2 2 2 2 2 2 2
Highlight of strengths it# t#e consortium of construction companies implementing t#e proect it was aime" t#at proect to %e complete" at t#e minimum cost an" t#e pro$ts to %e generate" un"er t#e 4T agreement for -- years.
Opportunities for improvement 1gain t#e scope was not clear an" t#ere was not proper researc# prior to t#e scope of t#e proect %eing lai" "own. Same was t#e case for t#e su%contractors %i""ing for t#e proects. T#e scope was not clear for t#em as well. 5i6e" price contracts were %eing use" to tie in t#e su%contractors to conform to t#e speci$e" %u"gets. *i'en t#e le'el of risk an" uncertainty in'ol'e" in t#is proect any legal claims #a" to %e in fa'or of t#e su%contractors #a" t#ere %een any e'ent con$rming t#at t#e claime" 'ariations were "ue to t#e unclear scope of work. T#e impact of "elay in t#e "eli'ery of t#e proect was far greater t#an t#at of a simple cost o'errun. 7'en t#en t#e costs were targete" to kept to minimal rat#er t#an focusing on timely completion.
Closeout Phase Project Management Area Scope Management Time Management Cost Management Quality Management Human Resource Management Communication Management Risk Management Procurement Management Integration Management
Closeout Phase 2 3 2 8 2 9 3 2 3
Highlight of strengths T#e time "elays were %roug#t forwar" from earlier p#ases an" closeout p#ase was rus#e" in meeting its "ea"line. *oo" &uality was measure" for t#e proect %y t#e en" of t#is p#ase. T#e tunnel operate" successfully an" t#e workplace acci"ents "uring t#e proect were less t#an t#e in"ustry a'erage. T#e 'ariations propose" %y t#e rele'ant stake#ol"ers were e6ecute" in a goo" way an" staying wit#out any cost o'erruns.
Opportunities for improvement Scope for t#e close out p#ase was su%ect to a lot of 'ariations signifying t#at t#e researc# was not carrie" out properly. Towar"s t#e en" of t#e proect t#ere was a lot of "e%ate as to t#e cause of t#e cost o'erruns. T#is e6plains a lot a%out t#e communication pro%lems.
Summary of project Project Management Area Scope Management Time Management Cost Management Quality Management Human Resource Management Communication Management Risk Management Procurement Management Integration Management
Incepti on 2 3 2 2 3
Develop ment 3 3 2 3 2
Implement ation 2 2 2 2 2
Closeou t 2 3 2 8 2
Averag e 3 3 2 3 3
3
3
2
9
3
2 2
3 2
2 2
3 2
3 2
2
3
2
3
3
Strengths T#e proect #a" a strong $nancial %acking an" minimal go'ernmental in'ol'ements in t#e pricing. T#is is a great strengt# speaking commercially. T#e IC* was gi'en control w#ic# playe" its role in maintaining t#e &uality.
Improvements anks were gi'en more t#an necessary control o'er t#e proect w#ic# resulte" in operational "i:culties. Scope "e$nition was poorly carrie" out t#roug#out t#e entire p#ase of t#e proect. T#is resulte" in signi$cant cost o'erruns an" time "elays
Lessons T#e scope s#oul" %e well "e$ne" an" well researc#. 1ll t#e possi%le unknown unknowns must %e consi"ere" "eeply. 5rom t#e e6ample of C#unnel proect t#e air con"itioning was misse" "uring t#e scope "e$nition. T#is represents t#e le'el of "etail consi"ere" "uring scope "e$nition. 1lso it is a lesson t#at appropriate control %e gi'en to rele'ant stake#ol"er. 5or e6ample in t#is case anks an" IC* were gi'en e6cessi'e control w#ic# lea"s to operational "i:culties.