Quick Reference Guide for
CashCode
+1 905-303-8874 1-800-584-2633 © 2013 Crane Payment Solutions
www.one.cashcode.com
[email protected] Part No. OPT-FLS-FB, Rev 2.
CashCode
Getting Started: My Bill Validator is not working
Perform Self-Diagnostic Troubleshooting (see page 13) or 13) or perform a Diagnostic through a PC (see page 15) to 15) to check for hardware issues
My Bill Validator frequently jams/has a low acceptance rate
Perform Preventative Maintenance (see page 9) to 9) to keep the Bill Validator Validator running at top performance
My Bill Validator rejects some, or all bills
Check the DIP Switch Settings (see page 12) on 12) on the side of the validating head
My Bill Validator requires service
Write down the Part Number and Serial Number of the Bill Validator (See page 3) and 3) and find the contact information for your nearest service center (see back cover)
My Bill Validator requires new software
Order a software update from Crane Payment Solutions and follow your jurisdictional Software Update (see page 16) procedure 16) procedure
I need more detailed information on my Bill Validator
Detailed documentation for your bill validator and all its components is available online at: http://support.cashcode.com http://elearning.cashcode.com
-2-
CashCode
Product Components and Labels
Validating Head (Module) Part No: FLSV-XXXX Serial No: XXXX XXXXXXXX XXXXXXXX XXXX
Diagnostic/Status LED
Software Version Label: FLS-XXXX-XXXXXX (See page 16 for description) Front Service USB Port
(See page 15 for description)
Boot Version Label
For additional information please register at: http://elearning.cashcode.com -3-
CashCode
Product Components and Labels
TM
CashCode
Bill Validator (Assembly w/o Cashbox) Label: FLS-XXXX
Cashbox Part Numbers Part Number
Bill Capacity
FLSC-0002*
600
FLSC-0202*
900
FLSC-0102*
1,000
FLSC-0001*
600
Handle Style
Housing FLSH-XXXX
Flexible
FLSH-0003
FLSH-0003
Cashbox (Module) Label: FLSC-XXXX*
FLSC-0101*
1,000
FLSC-2500
2,500
Foldable FLSH-0004
*FLSCTXXXX boxes are oneTrack TM enabled
Cashbox Locks: Standard Locking Hasps P/N - #5110086 Lock Size: Drum - ¾ “ Length - �⁄�” or 1�⁄�”
All Product Labels contain a generic part number and unique serial number. -4-
Bezel Part Numbers FLSB -5101: GPT Compatible Bezel with Blue /Red runway lights
FLSB-530XY: Cole style bezel with runway lights X: 1 - Full rectangle X: 5 - Raised bottom surface
X: 3 - Flange cut top X: 7 - Flange cut top and raised surface
Y: _ - Green /Red Lights Y: B - Blue /Red Lights
Y: R - Red /Green Lights
FLSB-570X: Konami compatible Bezel with open top and runway lights (Blue /Red) X-Varian: X: 1 – Standard X: 2 – AGT/Stargames Customization
FLSB-5901: BAT (Aristocrat Compatible) Bezel with oval shaped indicator light (Blue /Red)
-5-
Bezel Part Numbers FLSB-5501: CashCode Coin Proof Plastic Bezel with optic channel for status light (Green /Red) Suitable for outdoor applications.
FLSB-7103: CashCode Coin proof Matal Bezel with optic channel for status light (Green /Red) This bezel requires additional grounding hardware on the unit housing. Please see the Bezel User Guide for mounting instructions.
FLSB-7603: CashCode Coinproof Metal Bezel with status light (Green /Red). This bezel is mounted on an upside-stacker installation. This bezel requires additional grounding hardware on the unit housing.
FLSB-5902: Verve Bezel (Aristocrat compatible) Bezel with oval shaped indicator light (Blue / Red)
FLSB-5401: WMS BBXD Slant Top Bezel
For information on custom bezel configurations, contact CashCode Technical Support http://support.cashcode.com -6-
CashCode one Interface Connector Pin-out: TM
Terminal P/N (JAE): DR-SC24-1-7000 | Mating Socket P/N - #0100455 Above items can be ordered separately, or in one kit: OPT-MKFLS-24 TERMINAL
1
FUNCTION
GROUND BUS
2
RECEIVE DATA (RxD-EXT)
3
TRANSMIT DATA (TxD-EXT)
4
POWER (VCC)
5
GROUND (GND)
6
RECEIVE DATA (RXD-EXT1)
7
INTERFACE GROUND (GND-EXT/EXT1)
8
TRANSMIT DATA (TXD-EXT1)
9
RS485-A BUS
10
RS485-B BUS
11
INPUT SIGNAL/ RECEIVE DATA (INP-RXD, MDB)
12
INPUT SIGNAL (INP-TTL1, MDB)
13
POWER (0V)
14
INPUT SIGNAL (INP-TTL2)
15
OUTPUT SIGNAL (OPEN-COLLECTOR )/ TRANSMIT DATA
16
OUTPUT SIGNAL (OPEN-COLLECTOR )
17
LED CATHODE/ OUTPUT SIGNAL (OPEN-COLLECTOR )
18
LED ANODE (A-LED-BDP)
19
POWER (12V/24V)
20
TRANSMIT DATA (TXD-BDP)
21
RECEIVE DATA (RXD-BDP)
22
MASTER RESET (RST-BDP)
23
INTERFACE GND (GND-BDP)
24
INTERFACE POWER (+12V BDP)
It is highly recommended to ensure communication pin (1) and unit ground pin (5) are not interconnected. -7-
CashCode
Installing Security Switch Kit
The optional cassette-present security switch allows the host machine to detect whether a cashbox is present in the validator housing. To install the kit: 1. Attach the provided cable to the switch as shown 2. Use a #2x½” wood screw to secure the switch to the FLS Housing 3. Feed the cable up through the housing and connect to your host machine 4. A security switch can be installed on either or both sides of the housing Connecting to host Machine: Brown wire - NC switch Red wire - NO switch Orange wire - Common Ground To order the Security Switch Kit See part number: OPT-MKFLS-SWH
For information on ordering a factory-installed switch kit, contact CashCode Technical Support http://support.cashcode.com -8-
CashCode
Preventative Maintenance To keep your one TM Bill Validator running at top performance, the bill path should be cleaned as required*. DO NOT use Acetone, Petroleum, or Mineral Oil based solvents as they will cause damage to Bill Validator parts and void your warranty Open the validating head using the grey latch, and follow cleaning directions below. Refer to the colour legend for rollers and sensors.
Special Cleaning Card (P/N: 8402022) and Cleaning Kits are available (P/N: OPT-CLEAN-KIT-1 & OPT-CLEAN-KIT-2) -9-
AFFECTED AREA
CLEANING PROCEDURE
Dirt and dust particles in bill path (entire surface)
1. Blow with compressed air to remove all loose particles 2. Wipe with a micro-fiber anti-static cloth to remove all other residues
Dirty Optical and Ultraviolet Sensors
1. Blow with compressed air to remove all loose particles 2. Check lens condition and clean using a micro-fiber cloth and LCD cleaner
Dirty Rollers and O-Rings
Check for cracked o-rings and clean using a micro-fiber cloth and LCD cleaner
*For more details on cleaning and maintenance, check http://elearning.cashcode.com - 10 -
CashCode
DIP Switch Settings
The DIP switches are located on the side of the validating head near the bottom:
ON State
4
3 2 1 OFF State
The first four switches configure the operation of the validator. Only the fourth switch should be used during service and troubleshooting procedures to select between: Host Mode: This is the mode for normal operation. Service Mode: This is a stand alone mode for testing the one TM Bill Validator (see page 13 for procedure).
PARAMETER
SWITCH
ON
OFF
Orientation of the ticket
SW2.1
Bar Code Four-Way
Bar Code Face-Up
Stacker orientation
SW2.2
Down
Up
Connectivity*
SW2.3
oneCheck TM
oneTrack TM
Mode
SW2.4
Service Mode
Host Mode
* Default communication speed is 9600 Baud unless specified otherwise - 11 -
A series of eight DIP switches configures accepted denominations as well as acceptance mode.
ON State
8 7 6 5 4 3 2 1 OFF State
PARAMETER
SWITCH
ON
OFF
Denomination #1
SW1.1
Enabled
Disabled
Denomination #2
SW1.2
Enabled
Disabled
Denomination #3
SW1.3
Enabled
Disabled
Denomination #4
SW1.4
Enabled
Disabled
Denomination #5
SW1.5
Enabled
Disabled
Denomination #6
SW1.6
Enabled
Disabled
Denomination #7
SW1.7
Enabled
Disabled
Acceptance Mode
SW1.8
Accept All
Reject Unfit Bills
For a complete documentation of switch descriptions, please see the software release specifications for your particular country/protocol at: http://support.cashcode.com - 12 -
CashCode
Self-Diagnostic Troubleshooting CashCode’s oneTM Bill Validator is equipped with an automatic self-diagnostic test to aid in repair and maintenance. Step 1: Put the validator into service mode (see page 11 and turn the power on to start the test.
Step 2: After the test, check the status light: GREEN: Test passed RED: Count the number of flashes, turn power off, and see below table for solution.
ERROR
SOLUTION*
1
Cashbox is removed from Bill Validator
Check if cashbox is installed correctly
2
Failure of CPU comm. magnetic board
Reset device power
3
Cashbox is full/ ready for drop
Remove cashbox, and insert empty replacement
4
Mechanical jam in cashbox or stacker failure
1. Remove cashbox from Bill Validator Housing and extract crumpled or jammed bill 2. Turn power on and check if stacker motor is rotating
5
Failure of dielectric sensor
Reset device power
RED FLASHES
6
7
Failure of optical sensor
Failure of magnetic sensor
- 13 -
Open validating head, clean optical sensors (see page 9) Open validating head, clean inductive sensors (see page 9)
RED FLASHES
ERROR
SOLUTION*
8
Failure of transport motor
1. Open validating head, clean path, close validator 2. Release head from chassis, check receiving path, re-insert validator head
9
Transport motor too fast
Check power supply voltage
10
Failure of alignment mechanism
Open validating head, clean path, close Validator
11
Bill pathway is not empty
See Solution 8
12
Bill jam in entry slot (no credit is issued)
Open validating head and remove bill from path
13
Overload of transport motor
Open validating head and check to see if path is clean
14
System error
Reset device power
Additional error codes for oneTrack TM operation: FLICKER x1
FLICKER x2
Cashbox is Hot/ Machine number mismatch
Return cashbox to soft count room, replace with a Cold box
Antenna module or cashbox failure
1. Check for proper contact of the antenna module cable to the validating head terminals 2. Replace antenna board module
* Error codes will also trigger during regular operation mode for on-the-spot diagnostic. If any problems persist, contact your nearest Service Center or CashCode Technical Support at: http://support.cashcode.com - 14 -
CashCode
Performance Audit and Diagnostics You can collect statistics, perform diagnostics and install software updates using the front service USB port. USB cable type A/B
PC with VCOM driver. Win 7 requires an update of the VCOM driver.
CashCode one TM Bill Validator
1. Connect a USB cable to your PC and the front service port of your validator 2. If required, use the ‘Add New Hardware’ dialog to select the CashCode VCOM driver, located in the /vcom/ folder of your installation directory 3. Making sure the USB connection is successful and launch the CC Navigator utility 4. Click the
“Connect to device...” button
You can now use the utility to: Read Performance Audit data from device. Save the Performance Audit data to a file. View saved Performance Audit data. Perform a diagnostic test. Check the Guide tab for a list of problems and solutions, and check the View tabs for the specific location of a problem. Print a repair ticket with relevant information from the diagnostic. Update the device’s firmware (some restrictions apply, see pages 17 and 18). When finished, use the Disconnect button. Please refer to manual for additional information. - 15 -
CashCode
Software Updates
The one TM Bill Validator is shipped with pre-installed software, according to ordered specifications. It is recommended to keep your unit’s firmware up-to-date*.
Software FLS-XXXX-XXXXXX-XX (1)-(2)(3)-(4)(5)(6)-(7) (1) ONE Bill Validator Memory card (2) Country code (ISO 3166-1) (3) Protocol/OEM customization (4) Control firmware Software Version (5) Validation firmware (6) C/Code Software Configuration (7) Optional extensions indicating type of memory card. Possible memory card extensions:
}
(___)
Stay in/Single Download Card Card is One Time Programmable
(-OP)
The card is locked as read-only, and any validators programmed with the card will only accept OTP cards for future updates
(-99)
Allows up to 99 downloads
Type 34: P1848-FSM34 - One Time Programmable (OTP) - Stay-in/Single Download - Kobetron Certifiable
Type 42: P1848-FSM42 - Multi Download
* For alternative update options please inquire with CashCode Technical Support: http://support.cashcode.com - 16 -
CashCode
Software Updates Memory Card Update Procedure: 1. Lift up the latch under the Validating Head, and remove the Validating Head from the Housing. 2. Remove the old Memory Card from the slot if applicable. 3. Insert the new CashCode Memory Card into the Memory Card slot of the Validating head (for correct insertion, please see diagram below). 4. Insert the Validating Head into the Housing. 5. Turn Power ON and wait until the download process is completed. During the download, a red-green status light will blink. 6. Once the download is completed, the diagnostic light will turn steady green. If the green light is flashing, refer to the diagnostic table below. 7. A Multi Download Memory Card can be removed to program more than one unit. However, a Stay-In/Single Download Memory Card must be left inside the unit for continued operation.
Please check your jurisdictional requirements to see which update option is correct for your casino.
Notch facing towards the front of the Bill Validator
“THIS SIDE UP” - 17 -
Front Service USB Update Procedure: The Bill Validator must be Front Service USB-enabled (see page 17) to perform the update operation. Please note that CFS files are required for all OEM, and BIN files are required for IGT and Ontario jurisdiction 1. See page 15 on instruction for connecting your validator to a PC through USB 2. Launch the CCNavigator
“Download Firmware” utility from the
3. Load the appropriate software update and press Start 4. Remove the USB connection VH control software versions prior to 44 require to go through a one time activation process in order to enable USB software download.
Please check your jurisdictional requirements to see which update option is correct for your casino. Software Update Troubleshooting: GREEN FLASHES
ERROR
SOLUTION*
1
Unable to write program memory
Repeat Procedure
2
Firmware integrity error
Unable to write program memory
Wrong memory card
1. Verify that the software is suitable to the Bill Validator type 2. Insert correct type of CashCode Memory Card 3. Repeat Procedure
Security error
1. Verify that software is suitable for download 2. Repeat procedure
3
4
* If you are unable to complete your software update procedure, please contact CashCode Technical Support http://support.cashcode.com - 18 -
CashCode
Plastic Cover Disassembly Side Cover Removal: 1. Open the upper guide and place Validating Head on its side. 2. Insert flathead screwdriver about ¼” (0.5 mm) into the notch between the blue side cover and the black o casing. Tilt the screwdriver approximately 45 by applying downward pressure. 3. Apply pressure tangent to the cover on the flat edge, while slowly lifting up on the curved edge.
) n w 1 o 0 - h s 5 ( 0 5 0 . 0 2 0 . 0 . 2 5 0 8 . L 5 F 8 : L F N / : P N l / e P n l a e P n a t f P e t L h g i R
4. Repeat step 3 on the front of the unit.
- 19 -
Top Cover Removal: 1. Close the upper guide and place the unit on its bottom 2. Insert flat head screwdriver about ¼” (0.5mm) into gap between the blue top plastic cover and the black casing, and apply downward pressure until the cover audibly pops. 3. Remove the screwdriver. Carefully unlatch and open the upper guide approximately 45O without resetting the plastic casing. 4. Insert the screwdriver into one of the two notches between the blue top cover and the black casing, and tilt the screwdriver to pop off the casing. Repeat with notch on the other side.
Top Cover P/N: FL85.02.001
5. Repeat step 4. 6. Repeat step 4.
Caution: CashCode recommends only certified service technicians perform disassembly of your CashCode oneTM Bill Validator.
* For complete disassembly instructions, check your oneTM product service manual or visit, http://elearning.cashcode.com - 20 -
and Setting Machine/Location Number: 1. Connect your Bill Validator to a PC computer using a USB cable, as described on page 15 2. Launch the SMNUtility.exe utility 3. Press “Connect” to establish communication with the validating head 1 4. Enter a Machine and/or Location Number as well as the Cashbox Size (default is 600), and transfer it to the validating head. Check the output on the utility user interface to verify correctness 2 5. Once ``Disconnect`` has been pressed, the computer time and date will be set on the unit.
Selecting oneCheck™ Printer Settings: The printer settings have two modes, Auto and Manual which have the following function: Method 1: Auto (default) 3 The dedicated printer will print the CAPR ticket automatically once the CashBox has been removed. Method 2: Manual Once the CashBox has been removed, the CAPR ticket will only be printed once the latch on the bottom of the FLS unit has been depressed for over 4 seconds.
2
4
Next, select the printer brand that will be used 4 (Default: Future Logic)
1
Once you click “Connect”, unit time and date will be set to currect computer time. - 21 -
3
Asset Reports from Database: The oneTrack TM /oneCheck TM web based systems provide employees with the following highly secured and easily manageable financial and performance reports:
Report Type
Details
Revenue Report
Financial data, voucher and bill information
Cashbox Full
Filled-to-capacity box reports, showing high traffic areas and emergency drops
Zero Revenue
Shows drops with zero activity, highlighting potential issues with drops and collection
Scheduled/Arrived
Shows status of Bill Validator
Missing Machine/ Location numbers
Shows improperly setup Bill Validators
Bill Validator acceptance/ performance
Shows acceptance rate and other technical statistics of validators
Version
Indicates software versions of all validators
Group
Shows group each Bill Validator belongs to
Daily Dashboard Reports
Access
Export
Dashboard - 22 -
Search
Printer Setup and Reports Host Machine
Future Logic (Gen2 Universal) Customer
IGT
Printer Harness Cable Part Number
WMS
150-00106-100
150-00199-100
CashCode One™ Harness Cable Part Number
150-00123-100
FL85.00.056
Printer Software BV Control Software
Others
Rev. J and above
58 +
65 +
65 +
Additional printer template required, inquire for details.
Printer Harness Cable
To Host
one™ Harness Cable FL85.00.056
CashCode one™ Bill Validator
Future Logic Printer
- 23 -
Printer Harness Cable
Printer Setup and Reports
Host Machine
Transact (Ithaca 950) Customer
All
Printer Harness Cable Part Number
95-11683L
CashCode Harness Part Number
Not Required
Printer SW
BV Control SW
SP 3 +
58 +
66 +
CashCode one™ Host Cable (3m)
Printer Harness Cable (30cm) To Host
Transact Printer
66 +
CashCode one™ Bill Validator
- 24 -
The oneCheck™ printer can generate three different reports (these are either printer automatically or manually, based on setting from page 21):
REPORT TYPE DETAILS
EXAMPLE
Last Five Bills inserted Report (Bill Dispute)
Press validator latch 2 times within 6 seconds
Bill Validator and Printer Performance Report
Press validator latch 4 times within 6 seconds 1. Hold validator latch for 2 seconds and release
Cashbox Audit and Performance Report (CAPR)
2. Insert the report into validator to stack in the cashbox (4 red flashes) 3. Report must be scanned with 2D barcode scanner during soft count process
* Patent Pending
Cash Management 1. PRINT CAPR
2. DROP
4. ANALYZE
3. SCAN and REPORT ASSET
Following Currency Counter or Sorter Systems are Compatible with oneCheck™ or oneTrack™: Cummins, DeLaRue and G&D - 25 -
CAPR Guidelines
EVENT
RECOMMENDED DIRECTIONS
New Slot Machine or New Validator
1. Ensure DIP switch is set to oneCheck (see page 10) 2. Install the validating head and power up the Bill Validator 3. Initialize the unit as specified on p. 21 4. Install the cashbox inside the validator
Jam in Bill Validator
1. Remove validating head, and then the cashbox, as necessary to clear the jam 2. Re-install the cashbox followed by the validating head 3. To swap the Bill Validating heads follow steps in next event
Exchanging validating head from one machine to another
1. Print CAPR report and stack report inside cashbox 2. Remove the Bill Validating head 3. Initialize the unit as specified on p. 21
Cashbox Full/ Emergency Drop
1. Print CAPR report and stack report inside cashbox 2. Replace with a new Cold Box
Standard Drop Operation
1. Print CAPR report and stack report inside cashbox 2. Simply replace Hot Box with new Cold Box only when unit is powered up
™
To find out about all neCheck TM benefits, please visit the oneCheck TM section on the CashCode oneTM page at: http://elearning.cashcode.com/ - 26 -
EVENT
DIRECTIONS
Drop during power cycle down or Machine out of order
1. Validator should be powered up before removing the cashbox 2. Print CAPR report and stack report inside cashbox
Moving the Slot Machine.
1. Remove cashbox while Bill Validator is powered on and follow CAPR procedure 2. In the new location, power on the Bill Validator and assign new location number
Scanning of multiple CAPR reports per Cashbox into Database
1. Scan each CAPR as collected from cashbox on oneCheck TM database using a 2D barcode scanner (green signal will appear) 2. Proceed to counter/sorter machine with all cashbox contents 3. Follow procedure recommended by counter/sorter manufacturer
Bill Validator Firmware Update
1. Follow CAPR procedure 2. Remove Hot Box and replace with a Cold Box 3. Follow software update procedure with cashbox inside the Bill Validator 4. Reassign machine location number 5. Use CCNavigator or CCNET Stat Utility to verify that the Machine and Location numbers as well as the cashbox size are correct
For oneCheck TM back office documentation see: http://support.cashcode.com - 27 -
List of Available Harnesses Crane Part Number
Gaming OEMs & Platforms
FL85.00.011
Spielo (oneCheck™)
FL85.00.012
Cole Harness (oneCheck™)
FL85.00.013-01
Aristocrat MK-VI (US oneCheck™)
FL85.00.013-02
Aristocrat MK-VI (US Universal)
FL85.00.014
oneCheck™ add on Harness
FL85.00.015
AGS Harness
FL85.00.016-02
Atronic Harness (oneCheck™)
FL85.00.017-01
Konami K2V Harness (oneCheck™)
FL85.00.018
Novomatic Coolfire2
FL85.00.019-01
Star Games Harness (oneCheck™)
FL85.00.020
Novomatic CoolFire1
FL85.00.021-01 / -02
Aristocrat Viridian (oneCheck™) / (Universal)
FL85.00.022
Aristocrat MKVI Excite
FL85.00.023-01
West Money (oneCheck™)
FL85.00.026-01
VGT & Aruze (US/Aus oneCheck™)
FL85.00.028-01
Aruze (Non - US Aus oneCheck™)
FL85.00.028-02
Aruze (Non - US Aus Universal)
FL85.00.031-01
Konami Podium (oneCheck™)
FL85.00.033-01 / -02
Konami Adv 5 (oneCheck™) / (Universal)
FL85.00.034
Gold Club
FL85.00.035 / -02
Bally (oneCheck™) / (Universal)
FL85.00.036-01
Ainsworth A560 (oneCheck™)
FL85.00.037-01
Ainsworth Ambassador (oneCheck™)
FL85.00.039
IGT (Old Revision - 2012)
FL85.00.039-02
IGT (New Revision - 2013)
FL85.00.049-01
Entropy (oneCheck™)
FL85.00.050-01
WMS Bluebird 2 / XD (oneCheck™)
FL85.00.055-01
GDS (oneCheck™)
FL85.00.056
Future Logic printer Add On (oneCheck™)
Mating kit can be ordered using P/N: OPT-MKFLS-24 - 28 -
Visit us at http://elearning.cashcode.com for: - Online product training - Available product configurations - Product service and maintenance videos
Visit us at http://support.cashcode.com for: - Product documentation - Online technical support - Service center information
