3 Underline the correct verb in italics. 1 I'm a customer services assistant. I deal with / 'm in charge o/customers every day
2 3 4 5
Jessica plans / is responsible for ten people in her section. The IT depar tment develops / controls the computers in all the offices. Production deals with the products, but R&D manages / develops new products. I work for Guilherme, the Financia l Director. Sometimes he asks me to control / check his work for him. He doesn't want to make any mistakes!
4 Work with a partner. Make sentences about these jobs using the verbs in 2. Example: An air traffic controller controls the movement of aeroplanes.
\
«НИИ air traffic controller / movement of aeroplan es
engineer / projects
teachers / students
team leaders / team
production mana,ger/ factory
5 Work with the same partner. Make sentences about these depart ments using words in the table.
Example: Logistics plans deliveries from suppliers.
Logistics
Finance Sales Information Technology (IT) Research and Devel opment (R&D) Huma n Resources (HR) Marketing Customer Services Production
work s with is responsible for deals with plans controls is in charge of manages develops checks organizes
suppliers customers information employees deliveries machinery other departments products money computers
У) For more exercises, go to Practice file 7 on page 90.
6 38> We can pronounce words ending in �s with /s/, /z/, or /iz/. Listen and write the sounds. is llL manages /iz/ Example: works AL 1 deals
4 products
7 controls
2 plans
5 departments
8 develops
3 organizes
6 computers
9 resources
7 Write a short job profile for you, then read it to your partner.
Tip I Word building
8 Take turns to describe some departments in your company. Try to guess the department your partner describes.
When you learn a new word, you can make more words with it: manage � manager produce � products, production purchase � purchasing deliver � delivery
Example: A This department works with customers. В Sales. A Correct. © » Interactive Workbook » Glossary
The revision game Work with a partner. Take tu rn s to choose a s qua re. On a yellow square, have a role�play with your partner, on a blue square follow the instruction, on a pink square answer the question(s). If you are correct, or if you complete the role�play, you win the square. If you are not correct, the squares stays open. The winner is the first person to win five squares in a row, across (^), down (J), or diagonally (S). ММИМНД МММИ
Find the mista ke: Are you from Peru? Yes, I from.
Wher e are you from? What is your nationality? What is you r job ?
When you take a flight, w hat 's the pr oce du re at t he airport?
Explain how to use th e phot ocop ier.
Talk about your last phone call. Who was it with? What was it about?
A Int rod uce yours elf to В � you've never met. В Respond.
Compare your company to its competitors.
Can I join you? Do you come here often? What do you thi nk of this lesson?
_ Which wor ds go toget her? tight / leave / annua l / schedu le / busy / deadline
A Call a ho tel and ask about its services then book a room. В Answ er B's questions. Instruction:
Ask you r pa rt ne r three questions about his / her job.
A Call y our pa rt ne r and ask for his / her email address. В Respond.
Instruction:
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Give your opinion on this then ask for B's opinion: Your CEO w ant s to move your offices to a city 500 km away.
What hav e you don e today?
Meeting:
Talk about your job and you r responsibilities.
What 's you r com pan y A You wan t to spe ak to a colleague but worki ng on at the he / she isn't there. moment? Leave a message. В Answer the call.
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What is the loca tion of your company and wha t is nea r it?
Think of three qualities that these job s nee d: • airline pilot • administrator
Instruction:
Questions:
What do you do if you work in real est ate ?
Instruction:
Describe your favourite restaurant using superlatives. E.g. best, most expensive, etc.
Plan a party for your English group next week . Discu ss with В your plan and the schedule.
Give a visitor to your Describe a typical Wher e is you r he ad company directions day at work. office? Use these words: What oth er from Reception to work pla ces doe s you r you r office. always, often, rarefy, sometimes, usually, and company have? never
A Arrive at a h ote l and check in. Ask about breakfast and dinner. В Respond.
Talk about your last trip. Whe re did you go? How long? When did you leave / arrive?
What are you r pla ns for the next year / few months? Why are you doing this?
A Call and arr ang e a meeting for next week . В Respond.
Ask for h elp to prin t a document.
