Develop and implement a business plan BSBMGT617A Assessment 1 – Activity A Assessment 2 – Activity B Assessment 3 – Activity C Student Name
Byeongkyu Park
Student ID
12011328
Group ID:
Document Name: Assessment workbook BSBMGT617 Develop and implement a business plan V1 April 2017 Location:
RTO : :
CRICOS Code : :
51973
03047E
NovaCore CMS\DMS\Academic CMS\DMS\Academic Drive\Faculty\Hospitality\Hospita Drive\Faculty\Hospitality\Hospitality lity SIT16\SIT60316 - Advanced Diploma of Hospitality\BSBMGT617 Hospitality\BSBMGT617 -
Develop & implement Business Plans\Assessments\ Version: Version:
1.0
Approved on: on:
10-04-2017
Review Date:
10-04-2018
Page 1 of 15
ASSESSMENT OUTCOME: Assessment Outcome Satisfactory
Extension Date
Not Satisfactory
Trainer Feedback
Trainer Signature
Date
Has the student been informed of the assessment outcome and the reason for Yes decision? How?
In – Person
Via Email
Via Telephone
Date Date
Student’s Signature
No
29/06
박병규 Date
Trainer Signature
Student Feedback: Please take the time to provide us with any feedback on your experience during the delivery and Part 2 experience:
Student Feedback
Document Name: Assessment workbook BSBMGT617 Develop and implement a business plan V1 April 2017 Location:
RTO :
CRICOS Code :
51973
03047E
NovaCore CMS\DMS\Academic Drive\Faculty\Hospitality\Hospitality SIT16\SIT60316 - Advanced Diploma of Hospitality\BSBMGT617 -
Develop & implement Business Plans\Assessments\ Version:
1.0
Approved on:
10-04-2017
Review Date:
10-04-2018
Page 2 of 15
CONTENTS ASSESSMENT OUTCOME: ......................................................................................................................... 2
Student Feedback: .................................................................................................................................. 2 ASSESSMENT COVER SHEET ................................................................................................................... 4
Student Agreement: ........................................................ ................................................................. ....... 4 Student Declaration: ....................................................... ................................................................. ....... 4 Due Dates for Assessment: ........................................................ ............................................................. 4 ASSESSMENT ACTIVITY A – Project ................................................................ ........................................ 5
Task 1 Plan your objective ..................................................................................................................... 5 Task 2 : Undertake planning and research ................................................................. ............................. 6 Task 3: Develop a business plan ............................................................................................................ 6 Task 4: Question and answer ................................................................ .................................................. 7 Answer all questions ............................................................ ............................................................. 7 ASSESSMENT ACTIVITY B – Case study .......................................................... ........................................ 9 Implement and monitor a business plan ................................................................ ........................................ 9 ASSESSMENT ACTIVITY C ........................................................... ........................................................... 15
Written Test ......................................................... ................................................................. ................ 15 Trainer Confirmation: ................................................................ ........................................................... 15
Document Name: Assessment workbook BSBMGT617 Develop and implement a business plan V1 April 2017 Location:
RTO :
CRICOS Code :
51973
03047E
NovaCore CMS\DMS\Academic Drive\Faculty\Hospitality\Hospitality SIT16\SIT60316 - Advanced Diploma of Hospitality\BSBMGT617 -
Develop & implement Business Plans\Assessments\ Version:
1.0
Approved on:
10-04-2017
Review Date:
10-04-2018
Page 3 of 15
ASSESSMENT COVER SHEET This Assessment Cover Sheet outlines the rules that govern all assessments at Stanley College. This document must be signed by you for each unit assessment completed. Assessments will not be accepted for marking/review without a completed and signed Assessment Cover Sheet. Student Name: Byeongkyu Park
Student ID: 12011328
Trainer Name: Hanes
Group ID:
Student Email Address:
[email protected] Unit of Competence:
Student Agreement: By signing this Agreement, I confirm that I have read the Assessment Submission Guidelines, as detailed in the Student Handbook and/or my Course Study Guide (provided as part of my enrolment and available via the Stanley College website). In particular: • The work submitted is my own and does not contain another’s persons material represented in place of my work. I understand that academic dishonesty could potentially lead to the removal of my qualification. I understand that I must acknowledge in an appropriate manner all information and so urces of assistance used in my assessment work. If your trainer/assessor believes that your assessment/text or any form of assessment has • been plagiarised, then he/she must collect all evidence and refer the matter to the Training Manager and Student Support Officer. I have followed all submission, presentation and file name guidelines outlined in the • submission guidelines. I am aware that if I don’t follow required guidelines, this could result in my assessments being returned unmarked by my designated trainer and/or fees being incurred. I understand that I must not receive undue assistance or the unauthorised help of others in • the preparation of my assessment work. I will not allow other students to access or copy any of my assessment work. • I understand that if I am dissatisfied with the way I have been assessed or my result, I • have the right to appeal within 30 working days of receiving a result. This can be done with my trainer or a student support officer.
Student Declaration: I hereby declare that I have read the above statement and that all the material I submit for assessment is entirely my own and meets all of the School’s assessment requirements. Student Signature: 박병규
Date: 29/06
Due Dates for Assessment: Please confirm your due dates for this specific assessment here with your trainer: Assessment 1
Due Date: 29/06
Assessment 2
Due Date: 29/06
Assessment 3
Due Date: 29/06
Assessment 4
Due Date: 29/06
Document Name: Assessment workbook BSBMGT617 Develop and implement a business plan V1 April 2017 Location:
RTO :
CRICOS Code :
51973
03047E
NovaCore CMS\DMS\Academic Drive\Faculty\Hospitality\Hospitality SIT16\SIT60316 - Advanced Diploma of Hospitality\BSBMGT617 -
Develop & implement Business Plans\Assessments\ Version:
1.0
Approved on:
10-04-2017
Review Date:
10-04-2018
Page 4 of 15
ASSESSMENT ACTIVITY A – Project This assessment requires you to plan a nd implement a business plan. To complete the assessments, you will be required to refer to the detailed information covered in the unit Develop and implement a business plan. You are required to do the following.
You are required to complete Tasks 1, 2 and 3. Plan and develop a written business plan for a hospitality business Answer all the questions.
You must use below template and you are advised to read the Business plan guide. Please review the following business plan as guide: http://www.bplans.com/fine_dining_restaurant_business_plan/executive_summary_fc.php
Business plan template
Your business plan (finalised)
Please read this guide
(insert here)
Business plan guide.docx
Business plan template - new Nov 2
Power Point Presentation
(insert your business plan presentation)
Task 1 Plan your objective
Choose the goals and objective of your new business and develop a business plan which will contribute to its eventual achievement. Discuss your business plan topic with your assessor prior to commencing the project. Here are some examples of what your plan should relate to sales or productivity. Developing or maintaining customer service excellence. Increasing market share or developing new ma rkets.
Document Name: Assessment workbook BSBMGT617 Develop and implement a business plan V1 April 2017 Location:
RTO :
CRICOS Code :
51973
03047E
NovaCore CMS\DMS\Academic Drive\Faculty\Hospitality\Hospitality SIT16\SIT60316 - Advanced Diploma of Hospitality\BSBMGT617 -
Develop & implement Business Plans\Assessments\ Version:
1.0
Approved on:
10-04-2017
Review Date:
10-04-2018
Page 5 of 15
Researching and developing new products or services for introduction into the business or production/manufacturing by the business. Development of methods of communication with customers. Business expansion plans Increasing brand awareness. Reduction of local and global environmental footprint. Development or enhancement of employee development and/or support programs.
Save your goal or objective that you’ve written. You don’t have to submit anything at this stage.
Task 2 : Undertake planning and research
Collect evidence of the following development processes as you undertake planning and research for your chosen topic. Analysis and review of pre-existing strategic, business and operational plans. Processes used to review market requirements and to profile customer needs and pricing structures, where appropriate to the business. Processes used to identify resource requirements. Development of budgets and other financial documents or plans (if applicable). Consultation processes with stakeholders. Processes used to develop performance objectives and measures. Evidence could be in the form of emails, letters, minutes of meetings, transcripts of telephone conversations, reports from managers, supervisors or specialists within the business, or from external specialist advisers, newspaper and magazine articles, and a bibliography of websites accessed. Save your research. You will be required to submit your evidence upon completion of Task 1.3.
Task 3: Develop a business plan
Use the template provided and guide to prepare a written business plan for the hospitality business you have chosen. Delete any sections or sub-sections that do not apply to your plan. At a minimum, your plan should include the following information. Description of the business, its products and services. Goals and objectives of the business plan. Activities to be completed to achieve the stated goals and objectives. Marketing activity where it applies to the plan. Identification of financial, human and physical resources required to implement the plan. Permit and licensing requirements applicable to the plan. Performance measurements for evaluating progress and business plan performance. Productivity and performance targets for key result areas. Consultation processes to be used during implementation and monitoring of the plan. Your assessor will use the ‘Business plan template’ and ‘Business plan guide’ on the Australian Government website to help assess your plan. Submit your completed business plan and evidence of any planning research or consultation you undertook in Task 1.2 to your assessor.
Document Name: Assessment workbook BSBMGT617 Develop and implement a business plan V1 April 2017 Location:
RTO :
CRICOS Code :
51973
03047E
NovaCore CMS\DMS\Academic Drive\Faculty\Hospitality\Hospitality SIT16\SIT60316 - Advanced Diploma of Hospitality\BSBMGT617 -
Develop & implement Business Plans\Assessments\ Version:
1.0
Approved on:
10-04-2017
Review Date:
10-04-2018
Page 6 of 15
Task 4: Question and answer Answer all questions
Respond to the short-answer questions related to your business planing from Task 1 to 3
Q1:
How would you communicate the plan’s goals and objectives, performance requirements and timelines to relevant staff?
Q2:
Choose one method of communication used and describe how you would ensure understanding of the requirements of the business plan to the relevant parties. What techniques would you use?
Q3:
How would you ensure you have skilled labour available at the appropriate times when implementing the plan?
Q4:
What steps did you take to analyse performance reports? Briefly outline the process you followed.
Document Name: Assessment workbook BSBMGT617 Develop and implement a business plan V1 April 2017 Location:
RTO :
CRICOS Code :
51973
03047E
NovaCore CMS\DMS\Academic Drive\Faculty\Hospitality\Hospitality SIT16\SIT60316 - Advanced Diploma of Hospitality\BSBMGT617 -
Develop & implement Business Plans\Assessments\ Version:
1.0
Approved on:
10-04-2017
Review Date:
10-04-2018
Page 7 of 15
Q5:
Why is it important to test performance measurement systems prior to implementing the business plan or during the early stages of implementation?
Q6:
How could you identify and report system and product failures and variances?
Q7:
Briefly describe the processes you would use to identify the possible changes and modify the performance indicators.
Document Name: Assessment workbook BSBMGT617 Develop and implement a business plan V1 April 2017 Location:
RTO :
CRICOS Code :
51973
03047E
NovaCore CMS\DMS\Academic Drive\Faculty\Hospitality\Hospitality SIT16\SIT60316 - Advanced Diploma of Hospitality\BSBMGT617 -
Develop & implement Business Plans\Assessments\ Version:
1.0
Approved on:
10-04-2017
Review Date:
10-04-2018
Page 8 of 15
ASSESSMENT ACTIVITY B – Case study Implement and monitor a business plan The following questions are based on the scenario that you will have to implement your business plan and that you have to monitor the implementation of your business plan.
Q1: What type of reports can help you monitor performance?
Q2: Briefly outline what you look for when analysing performance reports.
Q3: What’s the main reason for measuring and reporting performance?
Q4: How do you know if action is necessary or not?
Q5: Where do you obtain key result indicators? What documents do you refer to or where do you look for more information about performance results?
Document Name: Assessment workbook BSBMGT617 Develop and implement a business plan V1 April 2017 Location:
RTO :
CRICOS Code :
51973
03047E
NovaCore CMS\DMS\Academic Drive\Faculty\Hospitality\Hospitality SIT16\SIT60316 - Advanced Diploma of Hospitality\BSBMGT617 -
Develop & implement Business Plans\Assessments\ Version:
1.0
Approved on:
10-04-2017
Review Date:
10-04-2018
Page 9 of 15
Q6: How does monitoring performance help you identify opportunities for improvement?
Q7: Give an example of an opportunity could have identified as a result of monitoring in your workplace.
Q8: When is it necessary to refine performance indicators?
Q9: Think about the characteristics of a weak business plan. Outline some simple tips for ensuring your business plan is successful.
Q10: What do you look for when reviewing the business plan?
Q11: Why is it important to evaluate pre-existing strategic plans?
Document Name: Assessment workbook BSBMGT617 Develop and implement a business plan V1 April 2017 Location:
RTO :
CRICOS Code :
51973
03047E
NovaCore CMS\DMS\Academic Drive\Faculty\Hospitality\Hospitality SIT16\SIT60316 - Advanced Diploma of Hospitality\BSBMGT617 -
Develop & implement Business Plans\Assessments\ Version:
1.0
Approved on:
10-04-2017
Review Date:
10-04-2018
Page 10 of 15
Q12: What are some of the benefits of reviewing system processes and work methods?
Q13: What’s the difference between training, coaching and mentoring?
Q14: How can you identify if an employee needs coaching or training?
Q15: What are some of the different ways you can provide coaching and training to your staff?
Document Name: Assessment workbook BSBMGT617 Develop and implement a business plan V1 April 2017 Location:
RTO :
CRICOS Code :
51973
03047E
NovaCore CMS\DMS\Academic Drive\Faculty\Hospitality\Hospitality SIT16\SIT60316 - Advanced Diploma of Hospitality\BSBMGT617 -
Develop & implement Business Plans\Assessments\ Version:
1.0
Approved on:
10-04-2017
Review Date:
10-04-2018
Page 11 of 15
Q16: Your profit and loss statement shows 15% lower revenue than expected. Your expenses are the same as budgeted. a) What do you do? b) Please give three specific examples. a)
b)
Q17: Your brand awareness is `lower than expected. a) What do you do? b) Please give three specific examples. a)
b)
Q18: Your environmental impact is greater than in your business plan presented. a) What are the possible consequences and what are you doing about it? b) Please give three specific examples each. (Consequences and actions) a)
b)
Document Name: Assessment workbook BSBMGT617 Develop and implement a business plan V1 April 2017 Location:
RTO :
CRICOS Code :
51973
03047E
NovaCore CMS\DMS\Academic Drive\Faculty\Hospitality\Hospitality SIT16\SIT60316 - Advanced Diploma of Hospitality\BSBMGT617 -
Develop & implement Business Plans\Assessments\ Version:
1.0
Approved on:
10-04-2017
Review Date:
10-04-2018
Page 12 of 15
Q19: Your governance report shows a lack of risk management in your organisation. (Principle 7 ) a) What do you do? Please give three specific examples. b) Where can you find corporate governance guidelines?
a)
b)
Q20: Customers complain about the quality of service delivery. a) What do you do? b) Please give three specific examples. a)
b)
Q21: Your triple bottom seems not to be considered in your business plan. a) Please explain the concept of triple bottom line and b) give three specific examples in what to do in order to include it. a)
b)
Document Name: Assessment workbook BSBMGT617 Develop and implement a business plan V1 April 2017 Location:
RTO :
CRICOS Code :
51973
03047E
NovaCore CMS\DMS\Academic Drive\Faculty\Hospitality\Hospitality SIT16\SIT60316 - Advanced Diploma of Hospitality\BSBMGT617 -
Develop & implement Business Plans\Assessments\ Version:
1.0
Approved on:
10-04-2017
Review Date:
10-04-2018
Page 13 of 15
Document Name: Assessment workbook BSBMGT617 Develop and implement a business plan V1 April 2017 Location:
RTO :
CRICOS Code :
51973
03047E
NovaCore CMS\DMS\Academic Drive\Faculty\Hospitality\Hospitality SIT16\SIT60316 - Advanced Diploma of Hospitality\BSBMGT617 -
Develop & implement Business Plans\Assessments\ Version:
1.0
Approved on:
10-04-2017
Review Date:
10-04-2018
Page 14 of 15
ASSESSMENT ACTIVITY C Written Test Trainer Confirmation: Trainers please confirm students pass rate
YOU WILL HAVE TO SIT A WRITTEN TEST FOR THIS SUBJECT
You are required to answer all questions correctly.
90 min time plus 10 min reading time
Please fill out and study the Short answers to be ready for the test
Trainer Name:
Completed Date: 1 May 2017
Document Name: Assessment workbook BSBMGT617 Develop and implement a business plan V1 April 2017 Location:
Pass Rate Attained (%) 100%
RTO :
CRICOS Code :
51973
03047E
NovaCore CMS\DMS\Academic Drive\Faculty\Hospitality\Hospitality SIT16\SIT60316 - Advanced Diploma of Hospitality\BSBMGT617 -
Develop & implement Business Plans\Assessments\ Version:
1.0
Approved on:
10-04-2017
Review Date:
10-04-2018
Page 15 of 15
