TASK 2: BSBMGT517 Manage operational plan VIOLETA HOYOS
Research and written report INTRODUCTION: Every transformation requires resources. As BBQfun plans to transform its business from physical stores to online store for which the organization needs both physical and human resources.
Physical sourcing
Organization requirement As an external consultant I consulted with the BBQfun management regarding regarding their physical sourcing needs . Along with delivery vans and forklifts, the firm requires needs to develop its website for which they need to appoint external IT firms. ，
Steps in physical sourcing Requisition To purchase any sort of physical resources for operational purpose, the Operational
General Manager(OGM) shall file a requisition slip. Approval The CEO has the sole authority to approve the requisition raised by the OGM. Price quotations As soon as the purchase requisition is approved, the organization will solicit price quotation from the listed suppliers. Purchase order In selecting the suppliers whom the purchase order will be given, the management will consider both price and quality. Payment As soon as physical resources are received, the organization will CFO will give final approval in expenditure approval form.
Strategies for human sourcing
All sorts of human must be within the budget. For every position, the organization shall prefer internal candidates to external candidates.
Protection of IP assets Employees are integral part of the organization. In the course of running the business, they find access to the trade secrets and confidential information of the business. To protect the IP’s of BBQfun, the organization will use nondisclosure agreement. Every
employee must sign the nondisclosure agreement before they start working for BBQfun.
2. A.Evaluation
Candidate - Marketing manager Questions Ideal answer contains 1.How many stores An explanation of do you coordinate? achievement and experience. 2.How would you A detail overview plan to position of the positive BBQ fun for its sides of the e-commerce organization. strategy in the market? 3.what is your Highlight the opinion of the importance of organization team spirit. increase its profit by 20%? Total: 10
Number of possible points Has the rich work experience.
Score
Teamwork Organization culture Task design.
4
Organizational
3
3
Human sourcing
Organizational requirements To implement the e -commerce strategy, the organization needs 4 online staffs, 4 warehouse staffs and 6delivery drivers. Step in human sourcing 1. Requisition The HR manager will file a requisition form for human resources with consultation with the managers. 2. Approval The OGM has the sole authority to approve the requisition form raised by the HR manager. 3. Advertisements For external candidates, the organization shall advertise in the newspaper and
organizational website. 4. Selection test The organization will arrange a combination of written and interview test to find to out the best person for a particular position. 5. Appointment Based on the result of selection test, the organization shall appoint the candidate who scored highest on both the test. 6. Orientation and training The organization will provide formal orientation and training to the selected persons so that they can adapt to the new environment quickly. Protection of IP assets
Employees are integral part of the organization. In the course of running the business, they find access to the trade secrets and confidential information of the business. To protect the IP’s of BBQfun, the organization will use nondisclosure agreement and noncompete agreement .Every employee must sign the nondisclosure agreement noncompete agreement before they start working for BBQfun. Interview plan of potential candidates
Planning aspect
Description
1. Type of interview 2.Objectives
Job interview 01/8/2017 To find out the best person for the sales representative position The interview board consist of the CEO, the OGM and the HR manager.They will fixed a combination of situational, behavioral and job knowledge questions which are written down ahead of time. 5 minute for each candidates starting from 11.00 AM on 1 August,2014. 1. What do you prefer working alone or working with groups? 2.Why did you choose this
3.Approach and style
4.Schedule
5. Topices and question
Time
line of work? 3.What did you enjoy most about your last job? 4.Why should we be hiring you? 5. What do you expect from this employer? 6.what are the two things you plan to do for this organization?
Role play Candidate -1 Interviewee: May I come in? Me: Yes, please take your seat. Interviewee: Thanks Interviewer: You applied for the sales representative position. Why did you choose with this line of work? Interviewee: I had my diploma in marketing. I think the position I applied for will give me the opportunity to use my knowledge and skills from the page of book into reality. Interviewer: What did you enjoy most about your last job? Interviewee: In my last organization, tasks were designed around group. I enjoy working in a team. The organization structure allowed me to work in a team with people from diversified background. Interviewer: Why should we be hiring you? Interviewee: I had relevant working experience which would allow me to contribute positively the objectives of the organization. Previously, i never failed to meet my sales target which I think I would be able to retain in this organization. Interviewer: Thanks. You may go. Interviewee: pleasure.
Candidate 2 Interviewee: May I come in? Interviewer: Please come in and take your seat Interviewee: Thanks Interviewee: What do you prefer working alone or working with groups? Interviewee: I prefer working alone. Interviewer: What are the two things you plan to do for this organization? Interviewee: First of all, I would like to increase the sales of my working territory beyond organizational territory. Secondly, I would conduct a market research on consumers’ behavior towards our products which will allow me to position our product align with customers’ needs and demands. Interviewer: What do you expect from this employer? Interviewee: I expect that BBQfun will allow me flexible working time so that i can maintain work life balance. Interviewer: OK thanks. Interviewee: Pleasure.
Evaluation
For Candidate 1 Candidate 1 Question 1. Why did you choose this line of work 2.What did you enjoy most about your last job? 3.Why should we be hiring you?
Total
:
Number of possible points Background personal interest Experience
Score
A detail overview of the positive sides of the organization. A highlight of the candidate’s ability to make the difference.
Teamwork Organization culture Task design Success story Experience Ability to make difference
3
4
3
10
For Candidate 2 Candidate - 2 Question
Ideal contains
1.What do you prefer working alone or working with groups? 2.What are the two things you plan to do for this organization? 3.What do expect from employer? Total :
Ideal answer contains An explanation of the reasons of why the candidate has chosen this career.
you this
answer Number points
An explanation of best working approach for a particular job. An overview of how the candidate can make a change in the firm if recruited. A discussion of the positive sides of the prospective employer?
possible
score
Working alone Working in group
2
Plan of the work activities Implmentation of the plan
3
Teamwork 3 Organizational environment pay and performance
8
Conclusion:
From the evaluation and assessment of interview of the two candidates, it is clear that candidate 1 (10) has scored higher that candidate 2 (8). Hence, candidate 1 should be hired for the sales representative position.
