AIAGBook

The Th e Catalyst or Peak Perormance™

WHEN YOU JOIN AIAG, THAT MAKES US PART OF YOUR TEAM.

HOW? YOUR TEAM GETS BIGGER. Thousands o industry volunteers are ready to tackle the tough problems that cause you pain. As a member, you gain access to the intelligence power o the entire industry.

YOUR TEAM GETS SMARTER. Call on the brightest minds to solve the ineciencies that waste your time and cost you money. And when the game changes (which it always does), we oer the latest approved training, certifcations, standards, and guidelines so you can stay ahead—beore your customers ask you about it.

And there’s lots o really useul FREE stu, too. • Quality • Core Tools Self-Assessment S elf-Assessment • Cost of Poor Quality Guide • Supplier Management Readiness Checklist • Quality Tools - Connecting the Dots eLearning • Corporate Responsibilit Responsibility y • Global Chemical Regulation Awareness and Management Training • Supplier Guidance for Estimating Greenhouse Gas Emissions • Global Working Conditions eLearning

YOUR TEAM GETS FASTER.

• Supply Chain • MMOG/LE eLearning • Business Continuity planning for the Supply Chain • Finished Vehicle Transportation Damage Standards Guide

You can’t go it alone. AIAG already has the proven problem-solving inrastructure in place to ast-track the way industry solutions get developed.

• AIAG NewsWatch powered by KnowledgeWatch™ • UPS Shipping Discounts

Join AIAG. And watch your team GROW. Call our membership specialists to assist you today at (248) 358-3003 or visit www.aiag.org/POWER

• And much, much more…

WHEN YOU JOIN AIAG, THAT MAKES US PART OF YOUR TEAM.

HOW? YOUR TEAM GETS BIGGER. Thousands o industry volunteers are ready to tackle the tough problems that cause you pain. As a member, you gain access to the intelligence power o the entire industry.

YOUR TEAM GETS SMARTER. Call on the brightest minds to solve the ineciencies that waste your time and cost you money. And when the game changes (which it always does), we oer the latest approved training, certifcations, standards, and guidelines so you can stay ahead—beore your customers ask you about it.

And there’s lots o really useul FREE stu, too. • Quality • Core Tools Self-Assessment S elf-Assessment • Cost of Poor Quality Guide • Supplier Management Readiness Checklist • Quality Tools - Connecting the Dots eLearning • Corporate Responsibilit Responsibility y • Global Chemical Regulation Awareness and Management Training • Supplier Guidance for Estimating Greenhouse Gas Emissions • Global Working Conditions eLearning

YOUR TEAM GETS FASTER.

• Supply Chain • MMOG/LE eLearning • Business Continuity planning for the Supply Chain • Finished Vehicle Transportation Damage Standards Guide

You can’t go it alone. AIAG already has the proven problem-solving inrastructure in place to ast-track the way industry solutions get developed.

• AIAG NewsWatch powered by KnowledgeWatch™ • UPS Shipping Discounts

Join AIAG. And watch your team GROW. Call our membership specialists to assist you today at (248) 358-3003 or visit www.aiag.org/POWER

• And much, much more…

For over 30 years AIAG has provided unique insights into business issues, candid collaborative expertise and delivery of real, practical solutions. Within these pages are world-class resources and educational programs to help you improve quality, uncover cost savings, mitigate risk and eliminate waste. For a complete listing of AIAG products, please visit our website at www.aiag.org.

PU BL I CA T I O N S

T a b l e o f C o n t e n t s

T R AI N I N G

Corporate Responsibility Responsibility.............. ............................. .............................. ............................3 .............3

Engineering................................ Engineering................. ............................. ............................. .............................30 ..............30

Global Engineering & IT IT............. ............................ .............................. ............................. ................8 ..8

ISO/TS 16949....... 16949..................... ............................. .............................. ............................. .....................30 .......30

Quality .............. ............................ ............................. .............................. ............................. ........................1 ..........13 3

Materials Management......... Management........................ .............................. ............................. ..................35 ....35

Supply Chain Management........ Management....................... ............................. ............................23 ..............23

Quality.............. Quality ............................. .............................. ............................. ............................. .........................36 ..........36 Warranty................................................................................44

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Pricing listed is current as o January 1, 2013 and is subject to change. Please visit www.aiag.org or the most up to date pricing.

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The Power of Collaboration

YEAH. WE DID THAT. Industry Issues Is sues + Unique In sight = RESULTS RESULTS

EUROPEAN REACH REGULATION Supply Chain Disruption and $1 Billion Cost of Compliance Mitigated

AIAG is the place where Industry Experts come together to solve common problems. Look for a few of our successes in the following pages.

PRODUCTION PART APPROVAL Standard to Cut Errors, Boost Quality GREENHOUSE GAS REPORTING Unified Process for Reporting Emissions GLOBAL WORKING CONDITIONS ENGINEERING VISUALIZATION Enabled Global Collaboration by Dramatically Reducing Cost and Improving Tooling

And Many More!

Training for More Than 226,000+ Suppliers

Publications, Guidelines, and Industry Standards AIAG delivers global solutions for productivity and protability to drive rework, error, and waste out of your processes. Publications, guidelines, and industry standards are designed to advance continuous improvement in business practices, encourage collaboration, and provide global resolutions to industry issues. This product catalog includes the most in-demand standards and reports representing the four AIAG Areas of Expertise: Corporate Responsibility, Global Engineering and IT, Quality, and Supply Chain Management. For a complete listing of all AIAG products, please visit www.AIAG.org.

CORPORATE RESPONSIBILITY AIAG Supplier Guidance or Estimating GHG emissions or OEMs A guidance document that provides a common approach that is efcient and harmonizes data across the automotive industry. Product Code: OHS-11 Format - Language Downloadable File (English) e-Document (English) e-Document (English)

ISBN #: 978160534247490000 Member Price: $29.00 FREE FREE

Version: 2 (2012) List Price: License: $116.00 $116.00 Single user license $1,160.00 Site license

Best Practices or Mist Control in Machine Tool Enclosures This industry best-practices publication covers mist control for wet machining using CNC machines, transfer lines, and Minimum Quantity Lubrication (MQL) machining processes. Product Code: OHS-7 Format - Language Hardcopy (English; 32 pages) e-Document (English; 32 pages)

ISBN #: 978160534134790000 Member Price: $29.00 FREE

Version: 1 (2008) List Price: License: $116.00 $116.00 Single user license

Ergonomic Guidelines or Small Lot Delivery Systems

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This easy-to use guideline provides not only a systematic process for analyzing and evaluating musculoskeletal injury (or disorder) risk factors in Small Lot Delivery Systems (SLDS) but also recommendations for the design of material handling tasks and material handling systems. This guideline contains recommendations, not mandates, which are applicable during material handling system Product Code: OHS-5 Format - Language Hardcopy (English; 39 pages) e-Document (English; 39 pages)



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Guideline or Manually Handled Containers Guideline provides a common approach to container design based on sound ergonomic practices and principles accounting for manual tasks, such as pushing/pulling, lifting/lowering and carrying packages and containers. Product Code: OHS-4 Format - Language Hardcopy (English; 15 pages) e-Document (English; 15 pages)



Leadership Excellence in Health Saety and the Environment Describes what Heath Safety Excellence leadership looks like and to specify a set of principles and actions that executives, managers and supervisors can take to become better HSE leaders. Product Code: OHS-10 Format - Language Print On Demand (English; 16 pages) e-Document (English; 16 pages) e-Document (English; 16 pages)



Optimum Shipping & Receiving Systems Handbook This publication helps the user design a world-class automotive shipping and receiving system. Regulatory standards, automotive mandates, best- practice guidelines, application issues, and other considerations are covered. Product Code: M-6 Format - Language Hardcopy (English; 111 pages) e-Document (English; 111 pages) e-Document (English; 111 pages)



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Pandemic Preparedness & Response Plan When a global pandemic event occurs it will represent a signicant potential concern for our people and business. This example preparedness plan, geared toward Tier 2 and 3 suppliers, will assist each company in preparing for and enduring a pandemic. This is an unprecedented threat that doesn’t fall into other previously dened disaster recovery plans. Product Code: OHS-6 Format - Language Hardcopy (English; 93 pages) e-Document (English; 93 pages)



Pedestrian & Vehicle Saety Guidelines This guideline addresses plant facility layouts, visual displays, and mental attitudes. Product Code: OHS-2 Format - Language Hardcopy (English; 65 pages) e-Document (English; 65 pages) e-Document (English; 65 pages)



Saety Inspection 2-Pack Guide provides clear understanding of the critical elements in the structural integrity of a highway trailer, and outlines the criteria for determining whether this integrity has been compromised. Set includes two DVDs: SFTY-V1 and SFTY-2. Product Code: SFTY-K Format - Language DVD (English)

Member Price: $59.00

List Price: $236.00


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Three Ways to Order 1. Shop and purchase online at www.aiag.org

2. Call our Customer Service team at (248) 358- 3003 to place your order

3. Download an order orm rom our website at www.aiag.org and ax it to (248) 799-7995

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Trailer Loading & Unloading Inspection This DVD instructs forklift operators in the proper practices to maximize safety at the loading dock, i ncluding minimizing the kinds of damage to highway trailers detailed in the Trailer Safety Inspection Videotape ( SFTY-V1). Product Code: SFTY-2 Format - Language DVD (English)

ISBN #: 978160534106490000 Member Price: $39.00

Version: 1 (1999) List Price: $156.00

Trailer Saety Inspection This DVD provides a clear understanding of the critical elements in the structural integrity of a highway trailer, and outlines the criteria for determining whether this integrity has been compromised. Product Code: SFTY-1 Format - Language DVD (English) e-Document (English)

ISBN #: 978160534104090000 Member Price: $39.00 $390.00

Version: 1 (1999) List Price: License: $156.00 $1,560.00 Site license

YOUR VOICE.YOUR SOLUTIONS. Participate in a Volunteer Committee AIAG members play a unique role in developing standards and guidelines to eliminate ineciencies in business processes. You can make an impact by participating in a volunteer committee. The rewards are numerous, and include: • A Neutral Environment. Members discuss important issues in a noncompetitive atmosphere. • A Voice. Members have the opportunity to initiate the work that eliminates redundant systems and processes. • Voting Rights. Member companies are given the opportunity to vote on new or revised standards that will impact the way they do business. • Solutions. Volunteer committees produce working solutions to critical cost problems. •Recognition and Free Documents. AIAG volunteers are listed on the “Acknowledgment” page o the nal publication and receive a complimentary copy o the document produced. Every employee at the sponsoring company has access to the electronic version o the publication.

Corporate Responsibility Initiatives The Power o Working Collaboratively To be successul today, the industry and its supply chain partners must contend with heightened expectations rom a range o stakeholders on complex corporate responsibility issues, rom improving global working conditions and reducing greenhouse gas emissions, to sourcing materials throughout the supply chain.

What We Do We bring our members together and work collaboratively to develop solutions to common corporate responsibility challenges they ace, in a way that respects human rights. AIAG understands the range o CR issues aecting the industry today, and we stay on top o changing conditions and expectations. Using this intelligence and our unique position at the nexus o multiple industries and companies, we develop the insights, trainings and tools our members need to operate responsibly—and protably.

How We Do It Our corporate responsibility work is guided by our CR Steering Committee, which is acilitated by AIAG and comprised o senior sta volunteers rom our member companies. Through industry collaboration, our Committee promotes responsible business practices, serves as a resource or domestic and international CR issues, develops innovative solutions and tools that enhance corporate responsibility stewardship, education, eciency and eectiveness, and conducts awareness symposiums and conerences as well as technical training and workshops.

Get Involved We are currently working on several important initiatives, including:


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• Confict Minerals • Global Chemical Management and Reporting • Environmental Perormance Metrics & Benchmarking

Contact [email protected] i you want to be involved in creating the next generation o responsible solutions.

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GLOBAL ENGINEERING AND IT AIAG - NIST Product Data Management Interoperability Technical report documents the nal results of the AIAG-NIST PDM Pilot Project. Project focused on showing interoperability between major PDM systems, which are utilized by the automotive industry. Product Code: D-16 Format - Language Hardcopy with CD (English; 109 pages) e-Document (English; 109 pages) e-Document (English; 109 pages)



Best Practice Uniied Procedure or Approval o Rubber Document presents a unied procedure for approval of rubber and plastic formulation ingredient changes, where ingredients must be changed due to commercial and/or regulatory issues and does not require PPAP testing. Product Code: D-22 Format - Language Hardcopy (English; 12 pages) e-Document (English: 12 pages) e-Document (English; 12 pages)



Best Practices in Supply Chain Product Development Document focuses on the business aspects of the AutoSTEP pilot, which has examined the business processes used in product data exchange and identied best practices for product development through the supply chain. Product Code: D-11 Format - Language Hardcopy (English; 182 pages) e-Document (English; 182 pages) e-Document (English; 182 pages)


Save on Shipping & Handling Fees Most documents can be purchased as e-Documents or instant download.


Dimensional Mark Up Language (DML) Dimensional Markup Language is a neutral, non-proprietary, open format developed by AIAG that provides i nteroperability between the CMM, Coordinate Measuring Machines. The language is in a XML Schema Format. Product Code: D-23 Format - Language e-Document (English; 89 pages)

ISBN #: 978160534034090000 Member Price: FREE

List Price: $116.00

Version: 3 (2009) License: Single user license

ECM Recommendation - Engineering Change Request (ECR) Provides an overview of the fundamental principles and key phases of the ECR reference process. Product Code: D-30 Format - Language CD (English) e-Document (English; 147 pages) e-Document (English; 147 pages)


List Price: $116.00 $116.00 $1,160.00

Version: 1 (2009) License:

Single user license Site license

Engineering Change Management (ECM) Recommendation A global recommendation on Management Strategies for Engineering Changes. Product Code: D-29 Format - Language CD (English) e-Document (English; 173 pages) e-Document (English; 173 pages)



Engineering Visualization Developed to assist those who are utilizing or thinking of utilizing engineering visualization tools. The objective is to improve the communication of two-dimensional (2-D) and three-dimensional (3-D) engineering data throughout the extended enterprise. Product Code: D-17 Format - Language Hardcopy (English; 43 pages) e-Document (English; 43 pages) e-Document (English; 43 pages)


P u b l i c a t i o n s : G l o b a l E n g i n e e r i n g a n d I T


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Guideline or Combining 3D Models & 2D CAD Documentation The Digital Visualization Work Group of AIAG, in cooperation with Strategic Automotive product Data Standards Industry Group (SASIG), has, via this document, established standards for combining 3-D models and 2-D drawings. Product Code: D-24 Format - Language CD (English; 51 pages) e-Document (English; 51 pages) e-Document (English; 51 pages)



Product Development Metrics Guideline based on existing best practices and the vision of participating organizations. This document will enhance a supplier’s ability to focus on the factors most important to product development effectiveness and efciency. Product Code: D-13 Format - Language Hardcopy (English; 101 pages) e-Document (English; 101 pages) e-Document (English; 101 pages)



SASIG Long Term Archiving and Retrieval (LTAR) This document contains an assessment of the current state of LTAR and the future vision within the auto industry. Includes the necessary tools to identify tasks, deliverables, and work stream timelines for projects. Product Code: D-34 Format - Language Hardcopy (English; 39 pages) e-Document (English; 39 pages) e-Document (English; 39 pages)


Instant Access! Purchase e-Documents online or an instant download.


SASIG Product Data Quality Guidelines or the Global Automotive Industry Document covers in detail introductory and background material that frames the product data quality problem, specic product data quality criteria for users and provides information and methods that will help improve product data quality. Product Code: D-19 Format - Language CD (English; 191 pages) e-Document (English; 191 pages)) e-Document (English; 191 pages)



Supplier & Product Reliability Assurance A comprehensive set of reliability tools and process to manage product development and supplier assessment. Product Code: D-32 Format - Language CD (English) e-Document (English)



Supplier Electronic Network Connectivity Document identies existing/emerging telecommunication and network options, including: verify/summarize current OEM supply chain management business processes, and EDI and CAD/CAE/CAM connectivity requirements/specications. Product Code: D-33 Format - Language Print On Demand (English; 96 pages) e-Document (English; 96 pages) e-Document (English; 96 pages)



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Auto Industry Shows Global Leadership on Working Conditions and Cascades Message to More than 226,000 Suppliers Participating Companies Industry Issue Chrysler Group LLC The diverse group of men and women who help produce automobiles are the industry's most important resource. As an industry, we need to be committed to ensure that the individuals making our

Daimler AG Ford Motor Co.

vehicles and components, or providing us with services, are aorded responsible working conditions and are treated with dignity and respect. Alignment on this position throughout the supply base is essential.

General Motors Co. Honda of America Manufacturing, Inc.

Unique Insight

Toyota Motor Engineering &

The OEMs collaborated to provide global

Manufacturing North

training to ensure that responsible working conditions are standard in the automotive

America, Inc.

Results This training is part of AIAG’s comprehensive corporate responsibility initiative and includes training sessions in Brazil, China, Mexico and Turkey. To date, there have been thousands of participants and information has been cascaded to more than 226,000 suppliers.

industry. The AI AG-hosted training is designed, sponsored and funded by the automakers to help their suppliers meet local regulations — and customer expectations — for acceptable environmental and working conditions. It is a supplement to corporate responsibility commitments the automakers already have in place .

QUALITY Advanced Product Quality Planning and Control Plan (APQP) The APQP manual provides guidelines for creating a product quality plan that supports the design and development of products that meet or exceed customer requirements. Now the standard across many manufacturing sectors, APQP denes the required inputs and outputs of each stage of the product development process. Product Code: APQP Format - Language Hardcopy (English; 108 pages) e-Document (English; 115 pages) e-Document (Chinese; 115 pages) e-Document (Portuguese; 115 pages) e-Document (Spanish; 115 pages) e-Document (English; 115 pages) e-Document (Spanish; 115 pages)

ISBN #: 978160534137890000 Member Price: $30.00 $30.00 $30.00 $30.00 $30.00 $1,200.00 $1,200.00

Version: 2 (2008) List Price: $150.00 $150.00 $150.00 $150.00 $150.00 $3,000.00 $3,000.00

License: Single user license Single user license Single user license Single user license Site license Site license

AIAG Key Acronyms This le contains 2000 acronyms or abbreviations that apply to the automotive industry. Product Code: A-1 Format - Language Hardcopy (English; 99 pages) e-Document (English; 99 pages) e-Document (English; 99 pages)


List Price: $116.00 $116.00 $1,160.00



AIAG Key Terms This le contains denitions for almost 700 terms largely taken from AIAG publications. Product Code: A-2 Format - Language Hardcopy (English; 77 pages) e-Document (English; 77 pages) e-Document (English; 77 pages)


List Price: $116.00 $116.00 $1,160.00

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Core Tools Forms Disc or 1 to 5 Users Quality Forms CD includes the required forms for APQP, PPAP, FMEA, etc., for one to ve site users. Formatted for Microsoft Excel 97 or higher. Product Code: CTFD-1 Format - Language CD (English) CD (English)

ISBN #: 978160534000590000 Member Price: $250.00 $1,200.00

Version: Version 5.0 (2010) List Price: License: $500.00 Single user license $3,000.00 Site license

Eective Error- Prooing This comprehensive guide focuses on manufacturing to achieve a “zero error” culture through implementation of a variety of proven design and process methods. The document also includes a CD that includes case studies, assessment, and other tools!

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Product Code: CQI-18 Format - Language Print On Demand (English; 219 pages) e-Document (English; 218 pages) e-Document (English; 218 pages)

ISBN #: 978160534224590000 Member Price: $49.00 $49.00 $490.00


Eective Problem Solving Leader Guide This guide focuses on the leader’s role in establishing the culture for problem solving teams and effectively engaging with them to prevent problem recurrence, which cost the industry in both lost protability and quality. Product Code: CQI-21 Format - Language Hardcopy (English; 33 pages) e-Document (English; 33 pages) e-Document (English; 33 pages)



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Eective Problem Solving Practitioner Guide This guide provides the latest automaker thinking in problem solving and focuses on root cause analysis and the roles of the problem solving team members in resolving difcult to diagnose issues. Also provides guidance for which quality tools are most effective at each stage of the process. Product Code: CQI-20 Format - Language Hardcopy (English; 90 pages) e-Document (English; 90 pages) e-Document (English; 90 pages)




FMEA or Tooling & Equipment (Machinery FMEA) This manual supports the machinery, tooling and equipment design process from design development through design approval. Product Code: MFMEA Format - Language Hardcopy (English; 53 pages) e-Document (English; 53 pages) e-Document (English; 53 pages)

ISBN #: 978160534251190000 Member Price: $30.00 $30.00 $1,200.00


IATF Auditor Guide or ISO/TS 16949 Denes the logical activities and required auditor competencies in the ISO/TS 16949 audit process. Product Code: IATFG-1 Format - Language Hardcopy (English; 32 pages) e-Document (English; 32 pages)



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ISO/TS 16949 7 Pack Set includes the latest editions of the ISO/TS 16949:2009, the TSRULES 3rd edition, and the recommended quality manuals commonized by Chrysler, Ford Motor Company, & General Motors: APQP, PPAP, FMEA, MSA, & SPC. Product Code: TS7-K Format - Language Hardcopy (English)

Member Price: $190.00

List Price: $840.00

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ISO/TS 16949:2002 Automotive Certiication Scheme-Rules Requirements for certication bodies recognized by IATF for ISO/TS 16949:2002 certication scheme. Product Code: TSRULES-3(A) Format - Language Hardcopy (English; 50 pages) e-Document (English; 50 pages) e-Document (Chinese; 50 pages) e-Document (Japanese) e-Document (Korean; 50 pages) e-Document (Portuguese; 50 pages) e-Document (Spanish; 50 pages) e-Document (English) e-Document (Korean) Hardcopy (Auditor Edition) (English) e-Document (Auditor Edition) (English)

ISBN #: 978160534141590000 Member Price: $30.00 $30.00 $30.00 $30.00 $30.00 $30.00 $30.00 $1,200.00 $1,200.00 $40.00 $40.00

Version: 3 (2008) List Price: $150.00 $150.00 $150.00 $150.00 $150.00 $150.00 $150.00 $3,000.00 $3,000.00 $200.00 $200.00

License: Single user license Single user license Single user license Single user license Single user license Single user license Site license Site license Single user license

ISO/TS 16949:2009 Guidance Manual This manual provides assistance in the application and certication of a quality management system compliant with TS 16949, providing examples, applications, and explanations for clauses in ISO/TS 16949:2009. Product Code: CQI-16 Format - Language Hardcopy (English; 85 pages) e-Document (English; 85 pages) e-Document (Chinese; 85 pages)


Version: 1 (2009) List Price: License: $150.00 $150.00 Single user license $150.00 Single user license

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ISO/TS 16949:2009 Quality Management Systems This publication promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a quality system. Product Code: TS-3(A) Format - Language Hardcopy (English; 56 pages) e-Document (English; 55 pages) e-Document (Chinese; 53 pages) e-Document (Japanese; 39 pages) e-Document (Korean; 60 pages) e-Document (English; 55 pages) Hardcopy (Auditor Edition) (English) e-Document (Auditor Edition) (English)

ISBN #: 978160534156990000 Member Price: $30.00 $30.00 $30.00 $30.00 $30.00 $1,200.00 $40.00 $40.00

Version: 3 (2009) List Price: $180.00 $180.00 $180.00 $180.00 $180.00 $3,000.00 $200.00 $200.00

License: Single user license Single user license Single user license Single user license Site license


Single user license

Layered Process Audit Guideline This guideline is designed to provide a common framework of the denitions and standard approaches that can be adopted by any organization to effectively implement layered process audits, which includes participation of management. Product Code: CQI-8 Format - Language Hardcopy (English; 29 pages) e-Document (English) e-Document (English)



Measurement Systems Analysis The purpose of this document is to present guidelines for assessing the capability of a measurement system, which is critical to quality. Product Code: MSA-4 Format - Language Hardcopy (English; 231 pages) e-Document (English; 240 pages) e-Document (Korean; 240 pages) e-Document (Spanish; 240 pages) e-Document (English) e-Document (Korean; 240 pages) e-Document (Spanish)

ISBN #: 978160534211590000 Member Price: $30.00 $30.00 $30.00 $30.00 $1,200.00 $1,200.00 $1,200.00

Version: 4 (2010) List Price: $150.00 $150.00 $150.00 $150.00 $3,000.00 $3,000.00 $3,000.00

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License: Single user license Single user license Single user license Site license Site license Site license

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Now the Cost of Quality Costs You… NOTHING Transormational…What else can you call it when a plant saves more than $70 million over ve years through applying the principles in AIAG’s Cost of Poor Quality assessment and strategy to their operations? Some things are so good you just can’t put a price tag on it. That’s how AIAG feels about its Cost of Poor Quality Guideline—and that’s why starting in 2013, AIAG members and non-members can download The Cost o Poor Quality Guideline or ree.

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Most companies waste up to 35% of their operating budgets doing things less efciently than possible or failing to capitalize on opportunities. Quantifying defects in nancial terms makes it easier to identify, prioritize, and target those areas that are primed for corrective action. The Cost o Poor Quality Guide helps you measure what poor quality actually costs your company, so you can stop losing sales and repeat business, save on materials, time and other resources, and pinpoint exactly what kinds o training your team needs to stop the bleeding right now. The Cost of Poor Quality e-Guide is supplemented by AIAG’s Cost of Quality Workshop, a 6-hour course with a case study video that demonstrates with real-world examples why assessing your cost of quality may be the most effective and worthy management tool you’ve ever applied. Why? Because it helps ensure that your team manages quality in the same way that it manages the rest of the organization—using money as the measuring stick. Workshop participants learn how to identify the price of nonconformance and conformance, calculate the company’s cost of quality, and use these concepts to accelerate their organization’s quality improvement strategy.

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Get your ree Cost o Poor Quality Guide today by calling AIAG Customer Service at (248) 358-3003 or visiting www.aiag.org.

Potential Failure Mode & Eects Analysis The FMEA 4th Edition is a reference manual to be used by suppliers to Chrysler LLC, Ford Motor Company, and General Motors Corporation as a guide to assist them in the development of both Design and Process FMEAs. Product Code: FMEA-4 Format - Language Hardcopy (English; 151 pages) e-Document (English; 150 pages) e-Document (Korean; 150 pages) e-Document (Portuguese; 150 pages) e-Document (Chinese; 150 pages) e-Document (Spanish; 150 pages) e-Document (English) e-Document (Spanish)

ISBN #: 978160534136190000 Member Price: $30.00 $30.00 $30.00 $30.00 $30.00 $30.00 $1,200.00 $1,200.00

Version: 4 (2008) List Price: $150.00 $150.00 $150.00 $150.00 $150.00 $150.00 $3,000.00 $3,000.00

License: Single user license Single user license Single user license Single user license Single user license Site license Site license


Production Part Approval Process Production Part Approval Process (PPAP) denes requirements for part qualication, including production and bulk materials. Product Code: PPAP-4 Format - Language Hardcopy (English; 69 pages) e-Document (English) e-Document (Korean; 75 pages) e-Document (Spanish; 78 pages) e-Document (English) e-Document (Spanish)

ISBN #: 978160534093790000 Member Price: $30.00 $30.00 $30.00 $30.00 $1,200.00 $1,200.00

Version: 4 (2006) List Price: $150.00 $150.00 $150.00 $150.00 $3,000.00 $3,000.00

License: Single user license Single user license Single user license Site license Site license

Special Process: Coating System Assessment

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Coating management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. Manual includes a CD with coating system assessment worksheets. Product Code: CQI-12 Format - Language Hardcopy with CD (English; 85 pages) e-Document (English; 85 pages) e-Document (English; 85 pages)



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Special Process: Heat Treat System Assessment Development of a heat treat management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. Manual i ncludes a CD with heat treat system assessment worksheets. Product Code: CQI-9 Format - Language Hardcopy with CD (English; 101 pages) e-Document (English; 102 pages) e-Document (German; 200 pages) e-Document (English; 102 pages) e-Document (German; 200 pages)

ISBN #: 978160534236890000 Member Price: $69.00 $69.00 $69.00 $1,200.00 $1,200.00

Version: 3 (2011) List Price: $276.00 $276.00 $276.00 $3,000.00 $3,000.00

License: Single user license Single user license Site license Site license

Special Process: Plating System Assessment Development of a plating management system that provides for continual improvement, emphasizing defect prevention and the reduction of carination and waste in the supply chain. Manual includes a CD with the plating system assessment worksheets.

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Product Code: CQI-11 Format - Language Hardcopy with CD (English; 98 pages) e-Document (English; 98 pages) e-Document (Spanish; 103 pages) e-Document (English; 98 pages) e-Document (Spanish; 103 pages)




Special Process: Soldering System Assessment Development of a soldering management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. Manual includes a CD with the soldering system assessment worksheets. Product Code: CQI-17 Format - Language Hardcopy (English; 91 pages) e-Document (English; 91 pages) e-Document (English; 91 pages)



Special Process: Welding System Assessment Development of a weld management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. Manual includes a CD with the welding system assessment worksheets. Product Code: CQI-15 Format - Language Hardcopy (English; 52 pages) e-Document (English; 52 pages) e-Document (English; 52 pages)




Statistical Process Control This manual is an introduction to statistical process control and is intended to cover normally occurring SPC system situations. It is not intended to limit the use of S PC methods suited to particular processes or commodities. Product Code: SPC-3 Format - Language Hardcopy (English; 221 pages) e-Document (English; 221 pages) e-Document (Spanish; 221 pages) e-Document (English; 221 pages) e-Document (Spanish; 221 pages)




Sub-tier Supplier Management Process Guideline The Supplier Management Process Guideline was developed to address common concerns in the industry. This guideline denes the minimum quality-related requirements for suppliers and provides explicit guidance on effective identication and control of Pass Through Characteristics (PTC). Product Code: CQI-19 Format - Language Hard Copy (English; 42 pages) e-Document (English; 42 pages) e-Document (English; 42 pages)


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For a complete listing o available Quality publications, please visit www.AIAG.org

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Supplier Quality Requirements 5-Pack Set includes the latest editions of the quality manuals commonized by Chrysler, Ford Motor Company, & General Motors: APQP, PPAP, FMEA, MSA, & SPC . Product Code: CT-K Format - Language Hardcopy (English) Hardcopy (Spanish)

Member Price: $135.00 $135.00

List Price: $648.00 $648.00

The Cost o Poor Quality Guide This guide is designed to help you identify and quantify cost implications of poor quality, effectively communicate these deciencies to upper management, then prioritize the actions needed for immediate operational improvement and reduction in variation.

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Product Code: CQI-22 Format - Language Hardcopy (English; 45 pages) e-Document (English; 45 pages) e-Document (English; 45 pages)


Version: 1 (2012) List Price: License: $196.00 FREE Single user license FREE Site license

Warranty Management Guideline Produced in cooperation with the Original Equipment Suppliers Association (OESA), the Warranty Management Guideline drives customer satisfaction through the implementation of best warranty management practices, focusing on prevention of warranty issues altogether instead of “No Trouble Found” issues. Product Code: CQI-14 Format - Language Hardcopy (English; 172 pages) e-Document (English; 172 pages) e-Document (English; 172 pages)


Instant Access! Purchase e-Documents online or an instant download.


SUPPLY CHAIN MANAGEMENT 2D Direct Parts Marking Guideline Provides information for the marking and reading of Data Matrix and/or QR Code symbols marked directly on parts using laser, dot peen and inkjet technologies. Product Code: B-17 Format - Language Hardcopy (English; 70 pages) e-Document (English; 69 pages) e-Document (English; 70 pages)



Act Reporting Inormation Kit or TREAD Act Reporting Developed to help motor vehicle and equipment manufacturers clarify some of the key milestones, deliverables and action steps for achieving the objectives of the Transportation Recall Enhancement, Accountability and Documentation (TREAD) Act. Product Code: TC-5 Format - Language Hardcopy (English; 45 pages) e-Document (English; 45 pages)



Business Continuity Planning or the Automotive Supply Chain This guide serves as an aid for automotive suppliers in the development of their business continuity programs. Can also be used to validate an existing business continuity program. Hard copy includes CD. Product Code: M-12 Format - Language Hardcopy with CD (English; 156 pages) e-Document (English) e-Document (English)



P u b l i c a t i o n s : S u p p l y C h a i n M a n a g e m e n t

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Get Connected! Follow us to stay up-to-date with the latest industry news!

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Business Process Narrative or TH&E Industry Purpose of the Business Process narratives is to provide a description of baseline EDI concepts from the perspective of the truck & heavy equipment industry and a series of summaries of potential EDI activities for today’s business environment. Product Code: THE-3 Format - Language Hardcopy (English; 74 pages) e-Document (English; 74 pages)



Finished Vehicle Transportation Damage Standards and Guide This all-encompassing document covers everything from the Global Damage Code Standard, Similarity Matrix Guideline, Non Transportation Damage Guideline, to the Key Placement Guideline, and Inspection Type Location Guideline. Learn how to expedite your electronic claims handling process, saving you time and money. Product Code: M-22 Format - Language Hardcopy (English; 27 pages) e-Document (English; 27 pages) e-Document (English; 27 pages)



Global Carriers & Logistics Service Providers Evaluation Evaluation document is to produce one common carrier and LSP evaluation that can be used by shipper, LSP, carrier and customer. Product Code: M-16 Format - Language CD (English)



Global Materials Management Logistics Agreement (GMMLA) This Global Material Management Logistics Agreement (GMMLA) recommendation contains operational guidelines for a materials management and logistics agreement between parties.

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Product Code: M-17 Format - Language Hardcopy (English; 37 pages) e-Document (English; 37 pages)



Global MMOG/LE Materials Management Operational Guideline & Logistics Evaluation (MMOG/LE) provides a single assessment tool that enables a comprehensive evaluation of Material Planning and Logistics (MP&L) performance and capability. The tool can be used by both supplier and customer throughout the entire product life cycle. Includes CD. Available in multiple languages. Product Code: M-7 Format - Language Downloadable File (English)



Global Transport Label Standard or the Automotive Industry Global automotive industry standard that describes the format for a common transport label design to facilitate the movement of goods and the exchange of data among all members of the supply chain. Product Code: B-16 Format - Language Hardcopy (English; 95 pages) e-Document (English; 95 pages) e-Document (English; 95 pages)



Global Vehicle Damage Codes Laminated Cards These cards detail the standardized set of codes for reporting nished vehicle damage during the transportation process, including coding for dening damage area, type and severity. These cards are offered in increments of 50 per order, and do not include the associated document (available separately). Product Code: DMG-1(F) Format - Language Laminated Card (English) Laminated Card (French)

Member Price: $29.00 $29.00

Version: 1 (2009) List Price: $116.00 $116.00


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Projects—Solutions—Implementations Join AIAG, and you gain the power to make the right things happen in much less time. AIAG membership gets you FREE tools, assessments, training, publications, and much, much more. Did we mention that all o this was FREE? Call (248) 358-3003 to join.

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Joint Automotive Industry Forum Global Radio Frequency Identiication (RFID) As the basis for global standards, this guide describes best practices, processes, and methods for item identication, verication, traceability, product characteristics and Vehicle Identication Number ( VIN2) throughout the global automotive supply chain. Product Code: B-21 Format - Language Hardcopy (English; 100 pages) e-Document (English; 100 pages)



Key Perormance Indicators or Global Material Management The Key Performance Indicators for Global Material Management and Logistics provides recommended business practices for the evaluation of supplier delivery performance between trading partners. Product Code: M-8 Format - Language Hardcopy (English; 77 pages) e-Document (English) e-Document (English)



Parts Identiication & Tracking Application Standard Outlines the symbologies recommended for automotive part identication and tracking. Recommends the use of the linear symbologies, Code 39 or Code 128, or the 2-D symbologies, Data Matrix or QR Code. Product Code: B-4 Format - Language Hardcopy (English; 36 pages) e-Document (English; 36 pages) e-Document (Chinese; 36 pages) e-Document (English; 36 pages) e-Document (Chinese; 36 pages)

ISBN #: 978160534009890000 Member Price: $29.00 $29.00 $29.00 $290.00 $290.00



Quality Assurance Guideline or Shipping Labels Provides a practical guide to trading partner label quality assurance. Product Code: B-8 Format - Language Hardcopy (English; 40 pages) e-Document (English; 40 pages) e-Document (English; 40 pages)



Supplier Content Reporting Requirements Workbook Includes NAFTA requirements, plus an in-depth discussion of the NAFTA Rules of Origin, content reporting business process, supplier compliance requirements with the AALA regulations, and a resource section. Product Code: TCPCW-1 Format - Language Hardcopy (English; 169 pages) e-Document (English; 169 pages)



U.S. Customs and International Trade Regulations Maintain a Compliant Trade Program In December 1993, NAFTA was signed into law. The Mod Act (Customs Modernization and Inormed Compliance Act) has shited the obligation or correct classication, appraisement and admissibility determinations to the importer, subject to double checks by Customs.


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AIAG helps ensure that your organization stays inormed and compliant with customs regulations. To this end, AIAG oers: • In-depthcustomsinformationkitsandpublications. • Annual conerences that explore updates and current issues. • TrainingprogramsonHarmonizedTariffSchedulesandNAF TA

Content Reporting.

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Trading Partner Labels Implementation Guideline Describes the template for bar code labels on shipping containers - both unit l oads and transport packages. Physical parameters of the symbols and labels are provided and a bar code quality level is specied. Product Code: B-10 Format - Language Hardcopy (English; 124 pages) e-Document (English; 124 pages) e-Document (Chinese; 124 pages) e-Document (English; 124 pages) e-Document (Chinese)

ISBN #: 978160534002990000 Member Price: $29.00 $29.00 $29.00 $290.00 $290.00



Lit Truck Visibility with Load Paper compiles ndings on the subject of forward visibility and examines criteria to consider in determining forward visibility including load size, operator stature, and lift truck attachments. Product Code: OHS-9 Format - Language Adobe PDF (English; 20 pages)

Member Price: FREE


Stay Competitive Training and Certication Programs Training courses and inormational seminars – in relevant, targeted subject areas – provide industry employees with the knowledge they need to meet customer requirements to compete in the global automotive supply chain. AIAG training programs are: • Intensive – attendees will know how to implement the skills acquired. • Interactive and Informal – Low student-to-teacher ratios encourage

interaction. • Practically Oriented – case studies and applications apply to real world

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Choose the training program that best ts your needs: at our headquarters, on-site at your location, or online.


OEMs Develop Unified Process for Estimating, Collecting and Reporting Greenhouse Gas Emissions

Industry Issue AIAG member companies and industry stakeholders are challenged with managing the risks of climate change. The time was right to progress from lean production to sustainable production. Forward-looking companies are going beyond their direct greenhouse gas (GHG) emissions and looking at the risk of indirect GHG emissions such as purchased electricity, transportation of goods, and the production of materials purchased from suppliers. However, the industry needed a consistent way to calculate various GHG emissions.

Participating Companies American Honda Motor Co. Chrysler Group LLC Ford Motor Co. General Motors Co. GZA GeoEnvironmental, Inc.

Unique Insight

Automotive manufacturers and suppliers collaborated on a harmonized process for estimating, collecting and reporting manufacturing facility-based GHG Results emission data. As a result, a consistent approach, methodology, tool and The AIAG process is based on World format for calculating GHG emissions Resource Institute Guidance and other were developed for suppliers’ use in global GHG emission processes now in reporting to OEMs and other place. The solution gave OEMs a unified customers. process for estimating, collecting, and reporting GHG emissions from manufacturing supply base operations.

Honda of America Manufacturing, Inc. Lear Corp. Toyota Motor Engineering & Manufacturing North America, Inc. TRW Automotive

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World-Class Training and Certifcation Programs A variety of training formats ensure that your employees and extended supply chain are provided with a consistent message and top-quality educational experience – no matter where they are located. • • •

In Person: Open enrollment courses are offered at AIAG’s headquarters in Southeld, Michigan. Online: Many of our courses are now available online if you prefer to engage in training from the comfort of your own home or ofce. On-Site: If you have a team that needs their skills refreshed or updated, AIAG’s expert trainers can bring almost any course offered in this catalog to your location.

ENGINEERING Geometric Dimensioning and Tolerance (GD&T) This one-day course is an overview of the GD&T concepts in controls necessary for proper layout and applications. The course will cover typical issues that can occur w hen applying a traditional coordinate system and how Geometric Tolerance can overcome them. You will be introduced to the symbols, terminology and the rules for GD&T based on ASME Y 14.5M-1994. NOTE: Attendance to the entire course is required to receive a Certifcate o Attendance with CEUs.

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CEUs

0.80

Date(s) Time(s):

April 15, 2013 September 12, 2013

8:00 AM - 5:00 PM 8:00 AM - 5:00 PM

Pricing:

Member: $ 325.00

List: $ 425.00

ISO/TS 16949 ISO/TS 16949 Internal Quality Auditing This course is for newly selected internal auditors or for qualied auditors that need a thorough refresher. Through individual participation and group activities, you will acquire the necessary skills to conduct successful internal quality system audits for ISO/TS 16949. A simulated audit, based on documentation from an actual organization, is i ncluded to help you develop and rene your newly acquired knowledge and skills. NOTE: Attendance to the entire course is required to receive a Certifcate o Attendance with CEUs. CEUs

1.50

Date(s) Time(s):

March 14-15, 2013 June 5-6, 2013 September 11-12, 2013

8:00 AM - 5:00 PM 8:00 AM - 5:00 PM 8:00 AM - 5:00 PM

Pricing:

Member: $ 625.00

List: $ 825.00

ISO/TS 16949 Supplier Auditor Certiication Develop high quality internal audits for better performance on registration and surveillance audits. In just four days with a low studentto-instructor ratio of 15:1, learn to improve your internal audits and the results of your surveillance audits with the “supplier version” of the ofcial ISO/TS 16949:2009 third-party auditor certication course. Instruction focuses on the requirements of ISO/TS 16949:2009, its linkages to North American automotive quality core tools and customer requirements, and the automotive process approach auditing practices. Coursework is designed to m eet ISO/TS 16949:2009 requirements and customer requirements for Chrysler, Ford Motor Co. and General Motors Co. NOTE: Attendance to the entire course is required to receive a Certifcate o Attendance with CEUs. CEUs

3.00

Date(s) Time(s):

April 22-25, 2013 October 28-31, 2013

8:00 AM - 5:00 PM 8:00 AM - 5:00 PM

Pricing:

Member: $ 1,695.00

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List: $ 1,995.00

Auditor Certication Courses Earn Your Internal or Lead Auditor Certication Internal and lead auditors assist your company in maintaining a seamless quality management system and in meeting astchanging, customer-driven requirements. Using industry methods and tools, our auditor classes help you drive continuous improvement throughout your quality management system.

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Our auditing courses zero-in on the knowledge and skills you really need to improve the perormance o your quality management system. Auditor certication courses can be held on-site at your acility. For more inormation or to register or courses, visit www.aiag.org or call (248) 358-3003.

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RABQSA-Certiied ISO 9001 Internal Auditor Training with ISO/TS 16949 Automotive Emphasis Internal auditors in the automotive industry are essential to providing the objective feedback required for maintaining and continuously improving upon an effective ISO/TS 16949 quality management system. Recommended for new or current internal auditors who need to perform internal quality audits, this course will provide you w ith the background to audit an internal quality management system to the requirements of ISO/TS 16949. In addition, it is designed specically for automotive suppliers and meets ISO/TS 16949 and customer requirements for Chrysler, Ford Motor Co., and General Motors Co. NOTE: Attendance to the entire course is required to receive a Certifcate o Attendance with CEUs. CEUs

2.40

Date(s) Time(s):

February 18-20, 2013 May 20-22, 2013 August 5-7, 2013 November 19-21, 2013

8:00 AM - 6:00 PM 8:00 AM - 6:00 PM 8:00 AM - 6:00 PM 8:00 AM - 6:00 PM

Pricing:

Member: $ 995.00

List: $ 1,195.00

RABQSA-Certiied ISO 9001 Lead Auditor Training with AIAG ISO/TS 16949 Supplier Auditor Certiication Lead auditors assist your company in maintaining a seamless quality management system and in meeting fast-changing, customer-driven requirements. Using industry methods and tools, our lead auditor classes help you, as an automotive professional, drive continuous improvement throughout your quality management system. This exclusive AIAG course - the highest level of auditor training available to automotive suppliers - meets ISO/TS 16949 requirements and customer requirements of Chrysler, Ford Motor Co., and General Motors Co. It is the only ISO/TS 16949 training that combines the AIAG Supplier Auditor Certication with the RABQSA-Certied ISO 9001 Lead Auditor Training. NOTE: Attendance to the entire course is required to receive a Certifcate o Attendance with CEUs. CEUs

3.80

Date(s) Time(s):

February 11-15, 2013 April 15-19, 2013 June 24-28, 2013 August 12-16, 2013 October 21-25, 2013 December 9-13, 2013

8:00 AM - 6:00 PM 8:00 AM - 6:00 PM 8:00 AM - 6:00 PM 8:00 AM - 6:00 PM 8:00 AM - 6:00 PM 8:00 AM - 6:00 PM

Pricing:

Member: $ 1,895.00

List: $ 2,095.00

Understanding ISO/TS 16949 The requirements of ISO/TS 16949 promote a process approach for the design and development, production, installation and service of automotive products, which can result in increased quality, a reduction in variation and increased efciency. Develop a complete appreciation for ISO/TS 16949, including the process approach to quality management, and an understanding of how it is necessary and valuable to your overall business management system. Learn the intent and requirements of the Technical Specication and its linkages to North American automotive quality Core Tools (APQP, FMEA, MSA, PPAP and SPC) and customer requirements of Chrysler, Ford Motor Co. and General Motors Co. NOTE: Attendance to the entire course is required to receive a Certifcate o Attendance with CEUs. CEUs

1.50

Date(s) Time(s):

March 12-13, 2013 June 24-25, 2013 September 9-10, 2013

8:00 AM - 5:00 PM 8:00 AM - 5:00 PM 8:00 AM - 5:00 PM

Pricing:

Member: $ 625.00

T r a i n i n g : I S O / T S 1 6 9 4 9

List: $ 825.00

Authorized IACET Provider The Premier Standard or Continuing Education & Training The International Association or Continuing Education and Training is a non-prot association dedicated to quality continuing education and training programs.

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AIAG has been approved as an Authorized Provider by the International Association or Continuing Education and Training (IACET), 1760 Old Meadow Road, Suite 500, McLean, VA 22102; (703) 506-3275. In obtaining this approval, AIAG has demonstrated that it complies with the ANSI/ IACET 1-2007 Standard which is recognized internationally as a standard o good practice. As a result o their Authorized Provider membership status, AIAG is authorized to oer IACET CEUs or its programs that qualiy under the ANSI/IACET 1-2007 Standard.

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Information On Demand. AIAG Webcasts. Industry Meetings and Conerence Presentations. Most FREE or Members. Here are some o the many webcasts available on www.aiag.org: Confict Minerals: An Industry Brieng The Automotive Industry’s perspective on conict minerals legislation. You will hear about the industry-leading initiatives AIAG and its members are collaborating on to help companies responsibly source minerals in the supply chain. Pricing: Member: FREE Non-member: $75.00 Global Chemical Regulation Awareness and Management Training: Regulations: Management and Compliance - Course 1 This one-hour training course provides participants with an introduction to global chemical regulations with a focus on managing the proliferation of global environmental regulations and the importance of developing compliance strategies from product design to end-of-vehicle life. Courses 2 and 3 available soon. Pricing: Member: FREE Non-member: $250.00 Eective Problem Solving or Leaders and Practitioners As a summary of the Effective Problem Solving Practitioners’ Guide (CQI-20) and Leaders’ Guide (CQI-21), this li ve recorded webinar will walk through the Effective Problem Solving process and identify how it relates to common problem solving approaches using a case study with a special focus on the “new” process elements, such as the use of FMEAs as an integral part of the problem solving process and the inclusion of Escape, Occurrence, and Systemic root causes. Omnex, Inc. Non-member: $400.00 Pricing: Member: $150.00

Heat Treat 3rd Edition Roll Out The Heat Treat 3rd Edition roll out gives the history of CQI-9, and summarizes the new and modied questions and pyrometry that have changed since the last edition. Pricing: Member: FREE Non-member: $49.00 Supplier Management Process Rollout (CQI-19) Overview of the new Supplier Management Process Guide to address automaker concerns about the purchased product controls in the supply chain. Sure to become another AIAG industry standard. Pricing: Member: FREE Non-member: $49.00 Process FMEA Mike Down, FMEA/DFM Engineer, General Motors Company, one of the authors of the FMEA 4th edition presents on the fundamentals of developing process ow charts, process failure mode and effects analysis (PFMEA) control plans and their required linkage. Pricing: Member: FREE Non-member: FREE The Future o Quality: Innovation - How To Create and Manage Dan Reid contrasts the terms “innovation” with “invention” and “continuous improvement” and describes how quality professionals can and should broaden their scope to include systematic innovation as a process that can be learned and managed. Pricing: Member: FREE Non-member: FREE

For a complete listing o available webcasts, please visit www.aiag.org

MATERIALS MANAGEMENT Global MMOG/LE Implementation Training - Level 1 In light of global economic challenges and vehicle uctuation and demand, it is more important than ever to focus attention on supply chain management issues including customer requirements, capacity constraints, contingency planning, sub-tier capability, resource allocation, and employee skills. This hands-on, instructor-led course is designed to improve materials management efciency and effectiveness in your supply chain leveraging the Global Materials Management Operations Guideline Logistics Evaluation (MMOG/LE). MMOG/LE is the global standard for supply chain management processes that reduces costs from errors, waste, and workload for suppliers and customers. You will learn best practices to complete the MMOG/LE assessment tool, identify gaps and prepare action plans. For classes held in Southeld, MI, registration includes an electronic copy of the Global Materials Management Operations Guideline/ Logistics Evaluation (MMOG/LE Version 3).

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The classroom setting is designed to interact with the instructor, complete group exercises and allow you to network with other users and OEM representatives. Course Objectives: • Introduction and general overview of MMOG/LE • How to leverage, navigate, and implement the MMOG/LE Assessment within your organization • How to align MMOG/LE with ISO/TS 16949 • How to evaluate criteria for compliance NOTE: Attendance to the entire course is required to receive a Certifcate o Attendance with CEUs. CEUs

0.80

Date(s) Time(s):

January 09, 2013 February 06, 2013 March 06, 2013 April 03, 2013 May 01, 2013 June 05, 2013 July 10, 2013 September 18, 2013 November 06, 2013

8:00 AM - 5:00 PM 8:00 AM - 5:00 PM 8:00 AM - 5:00 PM 8:00 AM - 5:00 PM 8:00 AM - 5:00 PM 8:00 AM - 5:00 PM 8:00 AM - 5:00 PM 8:00 AM - 5:00 PM 8:00 AM - 5:00 PM

Pricing:

Member: $ 350.00

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List: $ 495.00

For a complete listing o available AIAG Training Courses, please visit www.AIAG.org

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QUALITY Advanced Product Quality Planning & Control Plan (APQP) Avoid confusion or misinterpretation of automotive requirements with a clear understanding of advanced product quality planning (APQP) and how it relates to ISO/TS 16949. Run step-by-step through APQP and learn about the Chrysler, Ford Motor Co., and General Motors Co. common requirements and what you need to do to achieve compliance with the guidelines for product quality planning and the preparation of control plans. This class provides an overview of the tools, procedures and reporting requirements specied in the Advanced Product Quality Planning and Control Plan reference manual. NOTE: Attendance to the entire course is required to receive a Certifcate o Attendance with CEUs.

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CEUs

0.80

Date(s) Time(s):

February 11, 2013 May 13, 2013 August 27, 2013 November 18, 2013


Pricing:

Member: $ 325.00

List: $ 425.00

APQP How-To Workshop Gain the skills to effectively implement an Advanced Product Quality Planning & Control Plan (APQP). This two-day, activity-based course will teach you about APQP tools and the li nkage between process ow charts, Failure Mode and Effects Analysis (FMEA), control plans and Production Part Approval Process (PPAP). NOTE: Attendance to the entire course is required to receive a Certifcate o Attendance with CEUs. CEUs

1.50

Date(s) Time(s):

April 22-23, 2013 October 14-15, 2013

8:00 AM - 5:00 PM 8:00 AM - 5:00 PM

Pricing:

Member: $ 625.00

List: $ 825.00


PPAP Standard Reduces Errors and Improves Part Quality Industry Issue

Participating Companies

Chrysler, Ford and General Motors each had its own production part approval process (PPAP), forcing suppliers to understand varying terminology and submission requirements. With a PPAP, the OEM gains evidence that all customer engineering design record and sp ecification requirements are properly understood. Standardizing the production part approval process increases a supplier’s ability to produce products that consistently meet customer requirements during an actual production run.

Chrysler Group LLC

Ford Motor Co.

General Motors Co.

Unique Insight

Results With standardized PPAP, an OEM knows that a supplier understands its requirements. The supplier benefits because approval is made prior to production, lessening the chance for error. In addition, the supplier can use common terminology and standard forms among customers. Other benefits include quick problem resolution and significant quality enhancements over the product’s life cycle.

In 1993, working under the auspices of AIAG, the three automakers agreed to work together to standardize the PPAP manual. The revision included procedures and reporting formats for reviewing supplier submissions of production parts for customer approval.


Cost o Quality Workshop The cost of quality has been a subject of discussion for over 45 years but is rarely used as a management tool. Instead, it is typically used to provide a means of measuring defects in manufacturing. But defects occur everywhere in an organization and quantifying them in nancial terms makes it easier to identify, prioritize, and target those that are high leverage for corrective action. Cost of quality helps ensure we manage quality in the same way that we manage the rest of the organization, using money. This training utilizes the practices taught in AIAG’s The Cost of Poor Quality Guide.

Date(s) Time(s):

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April 18, 2013 October 17, 2013

8:00 AM - 3:00 PM 8:00 AM - 3:00 PM

Pricing:

Member: $ 325.00

List: $ 425.00

Earn Academic Credit with AIAG Training! Credit-Based Training Programs AIAG’s credit-based training program provides an added value or your training investment. Through on-site or open enrollment courses, you can earn college credit or ISO/TS 16949:2009, North American Automotive Quality Core Tool, and ISO/IEC 17025-related courses. The academic credits can be applied at most colleges and universities toward higher education degrees. This is the rst program o its kind or automotive quality training. Academic credits are issued by Riverland Community College,accreditedbytheHigherLearningCommission.

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To be eligible or academic credits, you must successully complete each course.

Call us at (248) 358-3003 or details!

Failure Mode and Eects Analysis (FMEA) Overview Develop a real-world, functional understanding of Failure Mode and Effects Analysis. ISO/TS 16949 internal auditors or second-party auditors, anyone involved in developing design and/or process FMEAs or in the implementation of IS O/TS 16949 will benet from learning about the common set of requirements that should be used to implement FMEA techniques into design and manufacturing processes. NOTE: Attendance to the entire course is required to receive a Certifcate o Attendance with CEUs. CEUs

0.40

Date(s) Time(s):



Pricing:

Member: $ 175.00

T r a i n i n g : Q u a l i t y

List: $ 225.00

PFMEA in Context The development and usage of the quality core tools including process ow diagrams, process FMEAs and control plans are nothing new to the automotive supply base. Unfortunately, in many cases these documents are not used to their full potential reducing the benet for both suppliers and their customers. As the advanced next step in process improvement, this 2-day workshop was designed to reemphasize the benets, importance, and proper development of these documents for the benet of supplier organizations and their customers. NOTE: Attendance to the entire course is required to receive a Certifcate o Attendance with CEUs. CEUs

1.50

Date(s) Time(s):



Pricing:

Member: $ 625.00

List: $ 825.00

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Explanation o Symbols

‡

Certicate Awarded‡

College Credit Available

On-site Available

Online Registration

E-learning/E-Training

International

Upon successul completion o coursework and examination

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Corporate Training Solutions Train your entire team on-site with AIAG’s corporate training solutions Competitive advantage Get the know-how to optimize your products and processes. Our highly qualied trainers have extensive knowledge and realbusiness experience to keep your employees aware o the latest inormation.

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Training at your location costs less per person than public courses. Save on course ees, travel, meals, and lodging by incuring the travel expense o just 1 instructor.

Time advantage Increase productivity and reduce the time your employees are away rom the job by scheduling training on-site at your convenience. Train your entire team on-site at your location and gain the advantage. AIAG corporate training solutions are cost eective, convenient and comprehensive. Available worldwide and tailored to your specic team — large or small — AIAG corporate training is taught at your acility, in your native language, conveying one consistent message.

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Call (248) 358-3003 or more inormation about on-site training!

Production Part Approval Process (PPAP) Overview Whether you are familiar with the Production Part Approval Process (PPAP) requirement, need a refresher or are new to PPAP altogether, this overview course is for you. Become versed on the procedures, reporting requirements and activities specied by the PPAP manual. Instruction covers the fourth edition manual, submission and specic requirements for part approval records/sample retention, and part-submission status. A review of forms in the PPAP manual is also included. NOTE: Attendance to the entire course is required to receive a Certifcate o Attendance with CEUs. CEUs

0.40

Date(s) Time(s):


1:00 PM - 5:00 PM 1:00 PM - 5:00 PM 1:00 PM - 5:00 PM 1:00 PM - 5:00 PM

Pricing:

Member: $ 175.00

List: $ 225.00

Understanding and Implementing APQP with PPAP Learn the skills needed to implement the APQP process, develop control plans and complete the Production Part Approval Process smoothly, efciently and effectively within your company. Additionally, acquire the skills necessary to complete all ve APQP phases from “voice of the customer” through nal output, i ncluding control plan methodology and PPAP submission. Through group activities and hands-on coaching, you learn the importance of thorough planning activities and develop a functional timing plan for production and delivery of a simulated product. Using simulations, groups work with customer engineers to develop a customer requirement and take it from prototype to a functionally acceptable and capable part. Learning is enhanced as teams develop ow charts, process instructions and control plans for the product and carry them through to PPAP submission. NOTE: Attendance to the entire course is required to receive a Certifcate o Attendance with CEUs. CEUs

1.50

Date(s) Time(s):

March 14-15, 2013 June 20-21, 2013 September 26-27, 2013 December 5-6, 2013


Pricing:

Member: $ 625.00


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List: $ 825.00

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Understanding and Implementing FMEA Establish the foundation to void Murphy’s Law; things that could go wrong don’t have to when you learn to use FMEAs successfully. This course will teach you the skills to understand and use FMEAs and the concept of ri sk reduction and defect prevention. Widely used across manufacturing sectors, FMEAs are an effective tool to identify and quantify risks associated with designs or processes. In this class, participants will learn to understand and use FMEAs to mitigate or reduce risk, and prioritize improvement efforts. NOTE: Attendance to the entire course is required to receive a Certifcate o Attendance with CEUs. CEUs

1.50

Date(s) Time(s):

March 12-13, 2013 June 18-19, 2013 September 24-25, 2013 December 3-4, 2013


Pricing:

Member: $ 625.00

List: $ 825.00

Understanding and Implementing MSA and SPC 3 0 0 3 8 5 3 8 4 2 • g r o . g a i a . w w w

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Improve your ability to analyze your manufacturing system and enhance its effectiveness. Learn how to establish, analyze and implement a Statistical Process Control (SPC) system in a manufacturing environment. Discover how to implement and audit SPC fundamentals at your facility and develop a statistical toolbox that can be used for each of your projects to reect the stability and capability of your measurement systems. You’ll also nd out how to develop measurement studies for each of your projects that reect the stability and capability of your measurement system, and identify the linkages between the measurement system, using techniques of measurement systems analysis (MSA) and the appropriate tools for dening its continued capability and effectiveness. In addition, this course includes activities to help you understand and audit your measurement system. NOTE: Attendance to the entire course is required to receive a Certifcate o Attendance with CEUs. CEUs

0.80

Date(s) Time(s):

March 11, 2013 June 17, 2013 September 23, 2013 December 02, 2013


Pricing:

Member: $ 325.00

List: $ 425.00

VDA 6.3 - Qualification as Process Auditor in Product Life Cycle with Certified Examination (Module E) This course is designed for people who want to achieve qualication as a certied VDA 6.3 process auditor within the shortest time possible. This ve-day course and examination includes all of the below training modules. VDA 6.3 - General Basics for Process Auditors (Module A) VDA 6.3 - Process Audit - Product Life Cycle (Module BI I) VDA 6.3 - Examination for Certied Process Auditors (Module C)


After passing the Modules above you will receive a VDA certicate with your registered number, an auditor card, and entry into the VDA QMC database. Prerequisite: Before being admitted into the exam, the applicant must meet the following requirements: • Certication of an auditor qualication (e.g. based on EOQ/ISO 19011 systems) and have auditor experience. • Minimum of 5 years of industrial experience, preferably in manufacturing companies in the automotive industry, including at least 2 years in quality and/or process management.. Applicant must submit a completed Application Form for Admission to Examination for Certied Process Auditor VDA 6.3 (VDA Form 1408) and submit all the appropriate evidence and documentation. Once the application has been received, it will be reviewed for acceptance into the course/examination.

Date(s) Time(s):



Pricing:

Member: $ 2,400.00

List: $ 2,900.00

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Explanation o Symbols

‡

Certicate Awarded‡

College Credit Available

On-site Available

Online Registration

E-learning/E-Training

International

Upon successul completion o coursework and examination

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WARRANTY Integrating the Warranty Management Guideline into your Business The Warranty Management Guideline (CQI-14) provides a best practice approach for managing warranty with the consumer in mind. In this class, participants will learn how to use the warranty tools listed in CQI-14, focusing on effective root cause analysis of “No Trouble Found” issues to prevent their recurrence. NOTE: Attendance to the entire course is required to receive a Certifcate o Attendance with CEUs. CEUs

0.80

Date(s) Time(s):

April 25, 2013 August 20, 2013 November 07, 2013

8:00 AM - 5:00 PM 8:00 AM - 5:00 PM 8:00 AM - 5:00 PM

Pricing:

Member: $ 325.00

List: $ 425.00

Global Chemical Awareness Training 3 0 0 3 8 5 3 8 4 2 • g r o . g a i a . w w w

For AIAG Members, the Industry’s Best Chemical Training is FREE—and Just a Click Away A lot of people don’t like to ask for help—and we get that. But when it comes to global chemical regulations, this is the time you want to stand on the shoulders of AIAG’s chemical reporting member experts. The dramatic rise in chemical regulations has put incredible pressure on automotive suppliers. The simpl e fact is that the vast majority of suppliers do not understand the chemical management regulations currently placed on them. Failure to properly comply can lead to manufacturing shutdowns and damage to your company’s reputation, as well as lawsuits, nes, and penalties. AIAG’s three-part training series targets company directors, engineering, designers, purchasing agents, and environmental practitioners—because chemical regulations impact all aspects of a product’s life cycle. The AIAG Global Chemical Awareness and Management Training Series includes a total of six hours of training on regulation management, a global product regulation overview, and an interactive session on regulatory compliance.

Failure to properly train your team on global chemical management can lead to the risk o supply chain interruption. Remember—this is not an area where you can go it alone—and with AIAG’s chemical management training now a beneft o membership, there’s no reason to. 4 4 e g a P

For more inormation on accessing the Global Chemical Awareness and Management Training Series as a beneft o your AIAG membership, call AIAG Customer Service at (248) 358-3003 or visit www.aiag.org.

Why Join AIAG? Because we have the power to get things done. AIAG is a truly unique place. OEMs and suppliers rub elbows and solve industry problems. Working under the AIAG umbrella, they collaborate on smart solutions to solve global automotive challenges. It’s true—it happens here every single day. Since 1982, AIAG’s dedicated team o Volunteer Experts and Program Managers have streamlined the problem-solving process, providing the needed intelligence and expertise, and helping the industry x pain points in their manuacturing and supply chains. But this level o work doesn’t happen without broad support across an industry. You can’t be a game-changer without all key players on the feld. AIAG needs industry-wide membership to support the money-saving (we’re talking billions) activities and initiatives it tackles or you every day.

Stop commiserating and start collaborating. Call our membership specialists or assistance: (248) 358-3003.

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