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Advantages and Disadvantages of Job Analysis Methods Method
Advantages
Disadvantages y y
y y y
Observation y
Firsthand information. information. Simple to use. Verifies data from other sources. Useful for manual and psychomotor tasks.
y y
y
y
y y y
Interview
y
y
Critical Incident
y
Incumbent describes work. an yield data about cognitive and psychomotor processes difficult to observe. Qualitative data can be examined. Works well for jobs with long job cycles.
Analysis is based on concrete behavior.
y
y
y
y
y
y
Diary
y
Checklist
y
y
Questionnaire
y y y
ollects data as events happen.
Inexpensive. Easy to administer. Does not require trained t rained interviewer. R elatively elatively less expensive. an reach more workers. Data is standardized
y
y
y
y
y
Time consuming. May bias worker performance. Small sample size. R equires equires skilled observer. Validity & reliability may be problematic. Not Not useful for jobs consisting of mostly mental tasks. R equires equires experienced interviewer and welldesigned questions. Difficult ifficult to t o combine data from disparate interviews. Data gathered is subjective and should be verified. May elicit extraneous data. Scales require some expertise to develop. onsistent and continuous entries may be difficult to obtain. Data not in standardized format. May not include all important parts of work. May be difficult to construct. May have low response rate. R esponses esponses may be incomplete.
Method
Advantages
(structured).
Disadvantages y
y y
Technical
y
Conference
y
What
Data from experience is superior to observation. Data is comprehensive. SME's chosen for expertise and competence.
y y
R esponses may be difficult to interpret (open-ended). SME's may have trouble breaking work into tasks and describing work. Time consuming. Differences in opinion need to be resolved to consensus.
Is Job Analysis?
Job
analysis is the systematic study of jobs to identify the observable work activities, tasks, and responsibilities associated with a particular job or group of jobs. What job analysis is: y
y
y
y
It is a systematic method for gathering information It focuses on work behaviors, tasks, and outcomes It identifies the personal qualifications necessary to perform the job and the conditions under which work is performed It reports the job as it exists at the time of analysis; not as it was in the past nor as it exists in another organization
What job analysis is not: y
y
y
Why
It is not an analysis of thought processes, attitudes, traits, or aptitudes It is not a time and motion study It is not an analysis of an individual position Do Job Analysis?
y
y
y
Job
data obtained by job analysis serves a variety of organizational purposes and provides a basis for decision making. Click here for a listing of common applications of job analysis. Job analysis serves as a legal compliance tool for EEOC and ADA Job analysis can be used to help organizations cope with change. In today's rapidly changing world, organizations need a flow of accurate and reliable information about the content and requirements of their jobs.
The OHR Compensation Study is using job analysis to meet these goals: y
y
y
y
y
y
y
How
Develop broader, more flexible job classifications Describe the work of the job family Identify and differentiate functions within the job family Develop a common language to describe work Aid in bargaining unit classification Conduct market studies of salaries A pply FLSA for exempt/nonexempt work Is Job Analysis Conducted?
Job
analysts use a variety of job analysis methods to gather job information. Each methodology has advantages and disadvantages. Choosing a "best" method depends on the type of work being performed, the environment or employer, and the desired outcomes or applications of the analysis. The OHR Compensation Study utilizes a task inventory approach that is developed in questionnaire format. Gathering information about the work being performed is a participative process in the study. A representative group of employees working in the jobs being studied are asked to describe their work. These individuals are referred to as subject matter experts (SMEs). The SMEs participate in a series of workshops to develop an inventory of tasks that describes their work and the related requirements and competencies. The inventory is then developed into a questionnaire. This questionnaire is administered to all job incumbents to efficiently and accurately gather information and describe work. Individual profiles are generated to reflect the work of individuals, and the aggregate data provides the basis for other analysis.