A Project Report on “Hospital Management System” By ---------------------------------------(Registration No. ----------------)
A project report submitted in partial fulllment of the requirements for the degree of Master of Business Administration of Sikkim Manipal University, !"A
INS!"# $ % & S'$"R % # NI*A % & + $'N"R' $*' % ,&& Siim % Manipal ni/ersity o0 1ealt1# Me2ical an2 tec1nological science *istance '23cation 4ing Syn2icate Ho3se# Manipal % 5678
*'$9ARA"IN
hereby declare that the project report entitled# A $roject %eport on “Hospital Management System” submitted in partial fulllment of the requirement for the degree of Masters of Business Administration Administration to Sikkim & Manipal University, ndia, is my original 'ork and not submitted for the a'ard of any other degree, diploma, fello'ship, or any other similar title or pri(es) $lace# *****) "ate# +++++++++
--------Students. name-------------/ %egistration %e gistration !o) ------------
$erti:cate
0he project report report of -------------------------- % %egistration !o) -----------/ A %eport on “Hospital Management System”is approved and is acceptable in quality and form)
nternal 12aminer
12ternal 12aminers Mr) Mr) +++++++++/
S"*'N" *'$9ARA"IN
hereby declare that the project report entitled , “Hospital Management System” Submitted in partial fulllment of the requirements for the degree of Masters of business Administration to Sikkim Manipal University, ndia, is my original 'ork and not submitted for the a'ard of any other degree, diploma, fello'ship, or any other similar title or pri(es)
$lace# !ame of 3andidate/ "ate# %eg) !o)#
A34!5671"81M1!0
'ould like to e2press my gratitude to'ards Supervisor.s name/ for the valuable guidance, supervision and keen interest in study, progress and completion of this project) 'ould like to ackno'ledge
the precious contribution
8eneral Manager 9)%) 'ho had been in continuous support through out the training period) am also graceful to our faculty member !ame/ 'hose precious guidance throughout the session has been of undaunted help to us in grooming our self and 'ithout 'hich this 'ork 'asn:t possible) am also thankful to my friend !ame/
Senior 9%
12ecutive/ 'hose help has given this shape to the report) Submitted by Student.s !ame/ Sikkim Manipal University
$N"'N"S . Intro23ction
$urpose Scope 0echnologies used 5vervie' &. /erall *escription
;)< 8oals of $roposed System ;); Background ;)= $roject %equirements ;)> User 3haracteristics ;)? 3onstraints ;)@ "enition of $roblems ;) Alternative Solutions
+. !easi;ility St32y
=)< 0echnical easibility =); 1conomical easibility =)= 5perational easibility =)> Schedule easibility
8. *ata !lo4 *iagrams 5. 'ntity Relations1ip *iagram 7. *ata "a;les 6. Snaps1ots ,. $oncl3sion <. Bi;liograp1y
. Intro23ction .) P3rpose
C 0he Soft'are is for the automation of 9ospital Management) C t maintains t'o levels of users#
Administrator 7evel User 7evel
C 0he Soft'are includes#
Maintaining $atient details) $roviding $rescription, $recautions and "iet advice) $roviding and maintaining all kinds of tests for a patient) Billing and %eport generation)
.&) Scope
t can be used in any 9ospital, 3linic, "ispensary or $athology labs for maintaining patient details and their test results) .+) "ec1nologies to ;e 3se2
0his project 'ill be a desktop application to be developed in DB @)E having Ms Access as backend)
C "atabase "esign Ms Access/ C orm "esign DB @)E/ C 3oding DB @)E/ C 0esting DB @)E/ C %eporting 0ool "ata %eport/
.8) /er/ie4
$roject is related to 9ospital Management System) 0he project maintains t'o levels of users#Administrator 7evel-"octor User 7evel-"ata 1ntry 5perator • •
Main facilities available in this project are#C Maintaining records of indoorFoutdoor patients) C Maintaining patients diagnosis details, advised tests to be done) C $roviding diGerent test facilities to a doctor for diagnosis of patients)
H-%ay Urine 0est Stool 0est Sonography 0est 8astroscopy 0est 3olonoscopy 0est Blood 0est Biochemistry 0est
C Maintaining patient.s injection entry records) C Maintaining patient.s prescription, medicine and diet advice details) C $roviding billing details for indoorFoutdoor patients)
C Maintaining backup of data as per user requirements bet'een mentioned dates/) C f user forgets hisFher pass'ord then it can be retrieved by hint question)
n this project collection of data is from diGerent pathology labs) %esults of tests, prescription, precautions and diet advice 'ill be automatically updated in the database) %elated test reports, patient details report, prescription and billing reports can be generated as per user requirements) User or Administrator can search a patient.s record by hisFher name or their registration date) $atient.s diet advice can be provided in 9indi)
&. /erall *escription
&.) =oals o0 propose2 system
. Planne2 approac1 to4ar2s 4oring> - 0he 'orking in the
organi(ation 'ill be 'ell planned and organi(ed) 0he data 'ill be stored properly in data stores, 'hich 'ill help in retrieval of information as 'ell as its storage) &. Acc3racy> - 0he level of accuracy in the proposed system 'ill be
higher) All operation 'ould be done correctly and it ensures that 'hatever information is coming from the center is accurate) +. Relia;ility> - 0he reliability of the proposed system 'ill be high due
to the above stated reasons) 0he reason for the increased reliability of the system is that no' there 'ould be proper storage of information) 8. No Re23n2ancy> - n the proposed system utmost care 'ould be
that no information is repeated any'here, in storage or other'ise) 0his 'ould assure economic use of storage space and consistency in the data stored) 5. Imme2iate retrie/al o0 in0ormation> - 0he main objective of
proposed system is to provide for a quick and eIcient retrieval of information) Any type of information 'ould be available 'henever the user requires)
7. Imme2iate storage o0 in0ormation> - n manual system there are
many problems to store the largest amount of information) 6. 'asy to perate> - 0he system should be easy to operate and
should be such that it can be developed 'ithin a short period of time and t in the limited budget of the user)
&.&) Bacgro3n2
A 9ospital is a place 'here $atients come up for general diseases) 9ospitals provide facilities like#
3onsultation by "octors on "iseases) "iagnosis for diseases) $roviding treatment facility) acility for admitting $atients providing beds, nursing, medicines
etc)/ mmuni(ation for $atientsF3hildren)
Darious operational 'orks that are done in a 9ospital are#
%ecording information about the $atients that come) 8enerating bills) %ecording information related to diagnosis given to $atients) 4eeping record of the mmuni(ation provided
childrenFpatients) 4eeping information about various diseases and medicines
to
available to cure them) 0hese are the various jobs that need to be done in a 9ospital by the operational staG and "octors) All these 'orks are done on papers) 0he 'ork is done as follo's#-
nformation about $atients is done by just 'riting the $atients name, age and gender) 6henever the $atient comes up his
information is stored freshly) Bills are generated by recording price for each facility provided to $atient on a separate sheet and at last they all are summed
up) "iagnosis information to patients is generally recorded on the document, 'hich contains $atient information) t is destroyed
after some time period to decrease the paper load in the oIce) mmuni(ation records of children are maintained in pre-
formatted sheets 'hich are kept in a le) nformation about various diseases is not kept as any document) "octors
themselves
do
this
job
by
remembering various
medicines) All this 'ork is done manually by the receptionist and other operational staG and lot of papers are needed to be handled and taken care of) "octors have to remember variousmedicines available for diagnosis and sometimes miss better alternatives as they can.t remember them at that time)
&.+) Project Re?3irements
9ard'are %equirements $rocessor
%AM
"isk Space
$entium , $entium
@> Mb or 9igher <=E
,
Mb
$entium D or higher
Soft'are %equirements 5perating System
"atabase
6in-JK, 6in-H$, 7inu2 or any
Ms Access
other higher version
&.8) ser $1aracteristics
1very user should be# C 3omfortable of 'orking 'ith computer) C 9e must have kno'ledge in medical eld) C 9e must also have basic kno'ledge of 1nglish too) &.5) $onstraints
C 8U is only in 1nglish) C 7ogin and pass'ord is used for identication of user and there is no facility for guest) &.7) *e:nitions o0 pro;lems
$roblems 'ith conventional system . 9ac o0 imme2iate retrie/als> -0he information is very diIcult to
retrieve and to nd particular information like- 1)g) - 0o nd out about the patient.s history, the user has to go through various registers) 0his results in inconvenience and 'astage of time) &. 9ac o0 imme2iate in0ormation storage> - 0he information
generated by various transactions takes time and eGorts to be stored at right place) +. 9ac o0 prompt 3p2ating> - Darious changes to information like
patient details or immuni(ation details of child are diIcult to make as paper 'ork is involved)
8. 'rror prone man3al calc3lation> - Manual calculations are error
prone and take a lot of time this may result in incorrect information) or e2ample calculation of patient.s bill based on various treatments) 5. Preparation o0 acc3rate an2 prompt reports> - 0his becomes a
diIcult task as information is diIcult to collect from various registers)
&.6) Alternati/e Sol3tions
. Impro/e2 Man3al System>-
5ne of the alternative solutions is the improvement of the manual system) Anything, 'hich can be done by using automated methods, can be done manually) But the question arises ho' to perform thing manually in a sound manner) ollo'ing are some suggestions, 'hich can be useful in the manual) A
more
sophisticate
register
maintenance
for
various
$atient
nformation, "octor diary, mmuni(ation "etails and a good system for 'riting bill amount employees and stock availed for the customers can be maintained at central place) Adequate staG may be maintained so that pupations are made at the very moment
at the same time) $roper person for proper 'ork should be made responsible so that a better eIciency could be achieved) 0his needs a lot of 'ork force) &. Batc1 System>-
Another alternative solution can be used of computer based batch system for maintaining the information regarding purchase details, customers and employees) A batch system refers to a system in 'hich data is processed in periodical basis) 0he batch system is able to achieve most of the goals and sub goals) But a batch system data is processed in sequential basis) 0herefore batch system is not suggested) +. nline System>-
0his system 9MS/ provides online storageF pupations and retrieval facility) 0his system promises very less or no paper 'ork and also provides help to "octor and operational staG) n this system everything is stored electronically so very less amount of paper'ork is required and information can be retrieved very easily 'ithout searching here and there into registers) 0his system is been discussed here)
+. !easi;ility St32y
"epending on the results of the initial investigation the survey is no' e2panded to a more detailed feasibility study) L1ASB70 S0U"N is a test of system proposal according to its 'orkability, impact of the organi(ation, ability to meet needs and eGective use of the resources) t focuses on these major questions#
<) 6hat are the user.s demonstrable needs and ho' does a candidate system meet themO ;) 6hat resources are available for given candidate systemO =) 6hat are the likely impacts of the candidate system on the organi(ationO >) 6hether it is 'orth to solve the problemO "uring feasibility analysis for this project, follo'ing primary areas of interest are to be considered) nvestigation and generating ideas about a ne' system does this) Steps in 0easi;ility analysis
1ight steps involved in the feasibility analysis are#
orm a project team and appoint a project leader) $repare system Po'charts) 1numerate potential proposed system) "ene and identify characteristics of proposed system) "etermine and evaluate performance and cost eGective of each proposed system) 6eight system performance and cost data) Select the best-proposed system) $repare and report nal project directive to management)
+.) "ec1nical 0easi;ility
A study of resource availability that may aGect the ability to achieve an acceptable system) 0his evaluation determines 'hether the technology needed for the proposed system is available or not) C 3an the 'ork for the project be done 'ith current equipment e2isting soft'are technology Q available personalO C 3an the system be upgraded if developedO C f ne' technology is needed then 'hat can be developedO 0his is concerned 'ith specifying equipment and soft'are that 'ill successfully satisfy the user requirement) 0he technical needs of the system may include# !ront-en2 an2 ;ac-en2 selection
An important issue for the development of a project is the selection of suitable front-end and back-end) 6hen 'e decided to develop the project 'e 'ent through an e2tensive study to determine the most suitable platform that suits the needs of the organi(ation as 'ell as helps in development of the project) 0he aspects of our study included the follo'ing factors) !ront-en2 selection>
<) t must have a graphical user interface that assists employees that are not from 0 background) ;) Scalability and e2tensibility) =) le2ibility) >) %obustness) ?) According to the organi(ation requirement and the culture) @) Must provide e2cellent reporting features 'ith good printing support) ) $latform independent) K) 1asy to debug and maintain) J) 1vent driven programming facility) ) 1Icient data retrieval and maintenance) ?) Stored procedures) @) $opularity) ) 5perating System compatible) K) 1asy to install) J) Darious drivers must be available)
technical
feasibility
is
frequently
the
most
diIcult
area
encountered at this stage) t.s essential that the process of analysis and denition be conducted in parallel 'ith an assessment to technical feasibility) t centers on the e2isting computer systemhard'are, soft'are etc)/ and to 'hat e2tent it can support the proposed system) +.&) 'conomical 0easi;ility
1conomic justication is generally the LBottom 7ineN consideration for most systems) 1conomic justication includes a broad range of concerns that includes cost benet analysis) n this 'e 'eight the cost and the benets associated 'ith the candidate system and if it suits the basic purpose of the organi(ation i)e) prot making, the projects making to the analysis and design phase) 0he nancial and the economic questions during the preliminary investigation are veried to estimate the follo'ing# C 0he cost to conduct a full system investigation) C 0he cost of hard'are and soft'are for the class of application being considered) C 0he benets in the form of reduced cost) C 0he proposed system 'ill give the minute information, as a result the
performance is improved 'hich in turn may be e2pected to provide increased prots) C 0his feasibility checks 'hether the system can be developed 'ith the available funds) 0he 9ospital Management System does not require enormous amount of money to be developed) 0his can be done economically if planned judicially, so it is economically feasible) 0he cost of project depends upon the number of man-hours required) +.+) perational !easi;ility
t is mainly related to human organi(ations and political aspects) 0he points to be considered are# C 6hat changes 'ill be brought 'ith the systemO C 6hat organi(ation structures are disturbedO C 6hat ne' skills 'ill be requiredO "o the e2isting staG members have these skillsO f not, can they be trained in due course of timeO 0he system is operationally feasible as it very easy for the 1nd users to operate it) t only needs basic information about 6indo's platform) +.8) Sc1e23le 0easi;ility
0ime
evaluation
is
the
most
important
consideration
in
the
development of project) 0he time schedule required for the developed of this project is very important since more development time eGect machine time, cost and cause delay in the development of other systems) A reliable Hospital Management System can be developed in the considerable amount of time)
8. *ata !lo4 *iagrams
*!*> 9e/el
*!*> 9e/el
*!*> 9e/el &
*!*> 9e/el +
5. 'ntity Relations1ip *iagram
7. *ata "a;les
. 9ogin "a;le>-
ield !ame
"ata 0ype
Username
0e2t
$ass'ord
0e2t
9int Ruestion 9int+Ans'er User+0ype
0e2t 0e2t 0e2t
"escription
&. Patient *etail "a;le>-
ield !ame
"ata 0ype
%egistration+!o
0e2t
%egistration+"ate
"ateF0ime
!ame
0e2t
Address 3ity 0ele$hone+Mobile+!o Marital+Status %eligion 8ender ather+9usband+!am
"escription
0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t
e ield !ame
"ata 0ype
"escription
Status 0e2t
ndoor F 5utdoor
Age
!umber
+. Patient *iagnosis "a;le>-
ield !ame
"ata 0ype
"ignosis+!o
0e2t
%egistration+!o
0e2t
"ignosis+"ate
"ateF0ime
$rovisional+"ignosis
0e2t
%emark
0e2t
Bio3hemistry
esF!o
Stool Blood 3olonoscopy 8astroscopy Urine H%ay S5!58%A$9 5thers
esF!o esF!o esF!o esF!o esF!o esF!o esF!o 0e2t 0e2t
"escription
6eek 6ise
%econsultation+Advice+ 6eek
%econsultation+Advice+
"ateF0ime
"ate !A7+"iagnosis 138
0e2t esF!o
8. Patient *iet A2/ice "a;le>-
ield !ame "ignosis+!o
"ata 0ype 0e2t
"iet+Advice
0e2t
"escription
5. Patient Me2icine "a;le>-
ield !ame
"ata 0ype
"ignosis+!o
0e2t
Medicine+!o
!umber
Medicine+!ame
0e2t
"escription
$recaution
0e2t
Medicine %elated 9indi 6ords
!o+of+"oses
!umber
7. Patient Injection *ates "a;le>-
ield !ame "ignosis+!o njection+"ate
"ata 0ype 0e2t "ateF0ime
"escription
Status
0e2t
njection 0aken or !ot
6. Bioc1emistry "est "a;le>-
ield !ame
"ata 0ype
%egistration+!o
0e2t
0est+"ate 8lucose+asting+% 0'o+9r+$g+$p Blood+Urea
"escription
"ateF0ime 0e2t
E-<
0e2t
T
0e2t
E mg
3reatinine
0e2t
E)@-<)? mg
S+3holesterol
0e2t
<=E-;?E mg
0e2t 0e2t
@)E-K)E gm =)?-?)E gm
8lob'lin
0e2t
;)=-=)@ gm
A+8+%atio
0e2t
O <)? #,-;)=#<
8ame+8t
0e2t
<<-?E U7
Alkaline+$tase
0e2t
Bilirubin+"irect
0e2t
E)E-E)K mg
Bilirubin+ndirect
0e2t
E)E-E)@ mg
Bilirubin+0otal
0e2t
E);-<)E mg
Sgot
0e2t
E->E UF7
Sgpt
0e2t
E->E UF7
9alf+9r+$g+$p
0e2t
T <
5ne+9r+$g+$p
0e2t
T <@E mg
5ne+And+9alf+9r+$g+ 0e2t
T <>E mg
0otal+$rotein Albumin
$p
ield !ame
"ata 0ype
"escription
Bun
0e2t
K-;E mg
9dl+3holesterol
0e2t
=E-?? mg
7dl+3holesterol
0e2t
@E-<@? mg
Dldl+3holesterol
0e2t
E-@E mg
0e2t
E-@E mg
S+0otal+7ipids
0e2t
>EE-EE mg
S+Amylase
0e2t
;?-<;? UF7
S+7ipase
0e2t
K-?> UgF7
Sodium
0e2t
<=@+<>@ m1qF7
$otassium
0e2t
=)?-?)E m1qF7
3hloride
0e2t
J>-<<< mmo F7
3alcium
0e2t
K)?-<<)E mgFdl
0riglycerides
7dh+0otal
0e2t
;=E->@< UF7
3k+!ac+Activated
0e2t
E-
3k+Mb+!ac+Activated
0e2t
T <; UF7
Uric+Acid
0e2t
>-@ mgdl
Urine+Sugar<
0e2t
Urine+Sugar;
0e2t
Urine+Sugar=
0e2t
Urine+Sugar>
0e2t
Acid+$tase
0e2t
8lucose+%+$$
0e2t
0=
0e2t
E)=-;)? u UF7
0>
0e2t
>)?-<; u UF7
0S9
0e2t
E)>->)E u UF7
,. Bloo2 "est "a;le>-
ield !ame
"ata 0ype
%18S0%A05!+!5
0e2t
"escription
01S0+"A01 9A1M5875B! <=- 073
"ateF0ime 0e2t
<=- 8MS
0e2t
>?EE-
!1U0%5$97S
0e2t
"73 , >?-@K
7M$95301S
0e2t
"73 , ;?->?
15S!5$97
0e2t
"73 , ;-@
M5!5301S
0e2t
"73 , <->
BAS5$97S
0e2t
"73 , <-;
5091%S
0e2t
"73
1S%
0e2t
E-
$1%$91%A7+B755"+7
0e2t
M+< $1%$91%A7+B755"+7
0e2t
M+; 9A1MA053%0+$3D 050A7+%B3
0e2t 0e2t
M7F3)MM
$7A01710S
0e2t
3575U%+!"1H
0e2t
!iel2 Name M393 M3D M39 013 D13 0e2t $A%A301S B755"+8%5U$!8 %9+A305% %9+A!0B5"+071% "%130 !"%130 $7ASMA+B%!581! 9D 9BSA8 6"A7 510A7+9A1M5875B! %103U75301S B711"!8+0M1+M! B711"!8+0M1+S13 3750!8+0M1+M! 3750!8+0M1+S13 $%509%5MB!+0M1+35!0%57 S13S+$A01!0+<
3U)MM
*ata "ype 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t
*escription $8 3U)MM
EE mg
!iel2 Name
*ata "ype
S13S+$A01!0+; $004+35!0%57 9A1M57SS+S0A%0+%5M SA7!1+35M$7101+A0 3750+%10%A305!+0M1+3%0 71+3177S 0e2t 1S%+$7A01710S
0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t
*escription
<. $olonoscopy "est "a;le>-
!iel2 Name %18S0%A05!+!5 01S0+"A01 A!A7+3A!A7 %130UM S8M5"+3575! "1S31!"!8+3575! S$71!3+71HU%1 0%A!SD1%S1+3575! 91$A03+71HU%1 AS31!"!8+3575! 3A13UM 01%M!A7+71UM B5$S 0e2t
5$!5!+<
*ata "ype 0e2t "ateF0ime 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t
0e2t
*escription
5$!5!+;
0e2t
. =astroscopy "est "a;le>!iel2 Name %egistration+!o 0est+"ate 1sophgus undus 3orpus Antrum Blub irst+$art Second+$art Biopsy 5pinion+irst $ylorospasm Biliary+%ePu2 8ut+9ypomotility 5pinion+second
*ata "ype 0e2t "ateF0ime 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t
*escription
1sophgus Stomach Stomach Stomach "euodenum "euodenum "euodenum
. Sonograp1y "est "a;le>-
ield !ame %egistration+!o 0est+"ate 7+Si(e 7+1chote2ture ocal+$athology hbr $v
"ata 0ype
"escription
0e2t "ateF0ime 0e2t 0e2t 0e2t 0e2t 0e2t
7iver 7iver 7iver 7iver 7iver
3bd 8+Si(e 6all+0hickness 7umen $+Si(e $+Shape $+1chote2ture S+Si(e S+Shape S+1chote2ture 4+Si(e+%t 4+Si(e+7t 4+Shape+%t 4+Shape+7t
0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t
!iel2 Name
7iver 8all Bladder 8all Bladder 8all Bladder $ancreas $ancreas $ancreas Spleen Spleen Spleen 4idneys 4idneys 4idneys 4idneys
4+3orte2+%t 4+3orte2+7t 4+3orticomedullary+"iGerentiation+%t 4+3orticomedullary+"iGerentiation+7t 4+$cs+%t 4+$cs+7t 4+3alculus+%t 4+3alculus+7t Aorta
*ata "ype 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t 0e2t
Structures vc
0e2t 0e2t
Structures $re+$araortic+7ymphadenopathy
0e2t 0e2t
Structures
0e2t
luid+n+$eritoneal+3avity Structures
0e2t 0e2t
Disualised+Bo'el
0e2t
*escription
4idneys 4idneys 4idneys 4idneys 4idneys 4idneys 4idneys 4idneys $etroperitone al $etroperitone al $etroperitone al $etroperitone al $etroperitone al
Structures U+Status
0e2t 0e2t
U+6all+0hickness
0e2t
U+3alculus
0e2t
$revoid+Urinary+Dol
0e2t
$ostvoid+Urinary+Dol
0e2t
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0he project 9ospital Management System 9MS/ is for computeri(ing the 'orking ina hospital) 0he soft'are takes care of all the requirements of an average hospital and escapable to provide easy and eGective storage of information related to patients that come up to the hospital) t generates test reportsW provide prescription details including various tests, diet advice, and medicines prescribed to patient and doctor) t also provides injection details and billing facility on the basis of patient.s status 'hether it is an indoor or outdoor patient) 0he system also provides the facility of backup as per the requirement)