INDUSTRIAL TRAINING HANDBOOK
CLUSTER OF APPLIED SCIENCES AND RESEARCH AND PROJECT MANAGEMENT UNIT Updated on 12 March 2018
TABLE OF CONTENT
1.
AN OVERVIEW OF INDUSTRIAL TRAINING ......................................................................................... ......................................................................................... 3 1.1 1.2 1.3
2.
BACKGROUND ................................................................................................................................ ............................................................................................................................... 3 OBJECTIVE ........................................ ........................................................................................................... ............................................................................................. .......................... 3 LEARNING OUTCOMES ..................................................................................................................... .................................................................................................................... 3
INDUSTRIAL PLACEMENT ................................................................................................................... ................................................................................................................... 4 1.4
STUDENT ’S RESPONSIBILITY ........................................ ........................................................................................................... ...................................................................... ... 4
3.
INDUSTRIAL PLACEMENT APPROVAL ................................................................................................. ................................................................................................. 5
4.
INDUSTRIAL TRAINING VISIT .............................................................................................................. .............................................................................................................. 5
5.
INDUSTRIAL TRAINING LOG BOOK .................................................................... ..................................................................................................... ................................. 6
6.
INDUSTRIAL TRAINING REPORT ......................................................................................................... ......................................................................................................... 6
7.
INDUSTRIAL TRAINING ASSESSMENT ......................................................... ................................................................................................. ........................................ 7
8.
COMPLETION OF INDUSTRIAL TRAINING .................................................................... ........................................................................................... ....................... 7
FIGURE 1: REGISTRATION AND COMPLETION OF INDUSTRIAL TRAINING PROCEDURE ............................ 8 APPENDIX A ‐ REPORT WRITING GUIDELINES ................................................................... ............................................................................................ ......................... 9 APPENDIX B ‐ TRAINING LOG BOOK ................................................................ ......................................................................................................... ......................................... 12 APPENDIX C ‐ TRAINING REGISTRATION FORM ....................................................................................... ....................................................................................... 15 APPENDIX D ‐ VISITING ADVISOR FORM .......................................................................... .................................................................................................. ........................ 17 APPENDIX E ‐ TRAINING SUPERVISOR FORM ............................................................ ........................................................................................... ............................... 19 APPENDIX F ‐ STUDENT FEEDBACK FORM ............................................................................................... 21 APPENDIX G – ASSESSMENT ASS ESSMENT SUMMARY .......................................................................... .................................................................................................. ........................ 25
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1. An Overview of Industrial Training 1.1 Background
Industrial Training refers to students’ work experience in Information Technology (IT) practice environment either private or government organisation. In Open University Malaysia, all IT undergraduate MUST complete at least 16 weeks of Industrial Training course with 6‐credit value, as one of the requirements prior to graduation. Students should note that Industrial Training is an essential component in the IT curriculum in order to achieve the programme learning outcomes set by MQA standard. The training provides exposure to IT processes at a practical level and helps developing professional skills required. Many employers regard this training as a chance to assess the growth of existing employee after almost completing a programme or to assess potential employees for future employment. All IT students should make considerable effort and give sufficient thought into obtaining the most effective training for themselves. Students need to start Industrial Training before Tutorial 1 in current semester registered for four months (16 weeks). If the student fails to complete the Industrial Training within the prescribed period or exceeds two semesters, the student will be considered as failing and will re‐registered again. At Open University Malaysia, Industrial Training is facilitated by administrative assistant from Research and Project Management Unit (RPMU) and coordinated by Industrial Training Advisor from Cluster of Applied Sciences. 1.2 Objective
The objective of this course is to expose the students to real situation of working environment so that they can develop their skill as an IT Professional and apply what has been learnt throughout the programme.
1.3 Learning Outcomes
By the end of this course, learners should be able to: Apply systematic approach in solving issues or developing IT solutions Demonstrate expertise in the application of information technology to support or manage business problems in a team Communicate effectively with various interest groups and written a good technical report Independently seek, acquire and manage a variety of sources for continuous self‐ development and lifelong learning. Behave in accordance with professional ethics, moral values and social responsibilities.
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2. Industrial Placement IT students who expect to undergo Industrial Training at the end of the year need to apply and obtain an industrial placement on their own initiative. If required, an undertaking letter from OUM can be obtained from the Administrative Assistant of RPMU to support the application for a placement. Once a placement is obtained, students MUST submit a registration form to RPMU. The form is need to be approved by Industrial Training Advisor before student can attend for the training. Industrial Training Advisor is an academic staff appointed by Cluster of Applied Sciences.
Administrative Assista nt: PN. AZNIYANTE BINTI MOHD DAHALAN Research and Project Management Unit (RPMU) Open University Malaysia Kompleks Kelana Centre Point Level 9, Blok C, Jalan SS7/19, Kelana Jaya 47301 Petaling Jaya, Selangor. T : 03 ‐ 7801 1815, F : 03 ‐ 7803 0745 email:
[email protected]. Industrial Training Advisor: Dr. Hazalina Hashim Cluster of Applied Sciences Email:
[email protected]
1.4 Student’s Responsibility
It is strictly required that the student is responsible for obtaining an industrial placement for a minimal period of 16 working weeks (consecutively) and 640 working hours. In a situation without any public holidays and leaves taken by the student during the training period, the requirement above should normally be fulfilled according to the following calculation: Working hours: Working days: Total hours:
8.30am to 5.30pm = 9hrs – 1hr lunch = 8hrs Monday to Friday 16 weeks x 5 days x 8 hours = 640 hours
However, if there are any public holidays and leaves taken by the student during the training period, they should not be counted as working hours.
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Therefore, in this case, the student must compensate any shortage of working hours in order to fulfil the minimal period of 16 working weeks (consecutively) and the 640 working hours as required above.
3. Industrial Placement Approval For an Industrial Training to be recognised and valid, the proposed placement must be registered and approved by the Industrial Training Advisor BEFORE the training starts. The approval is judged based on the relevance of industry, duration of training and training content or programme. Thus, students shall proceed the Industrial Training placement by submitting the TRAINING REGISTRATION FORM as in APPENDIX C a week before Tutorial 1 begins on the academic calendar of the University to the Administrative Assistant from RPMU via email. The RPMU will process the form by getting the Advisor for the approval. RPMU will notified the student about the status of the registration via email to the student. Do refer to Figure 1. for further details of Registration procedure. IMPORTANT NOTE:
Student has to inform the administrative assistant of RPMU immediately if their placement is different from the registration form.
4. Industrial Training Visit Visit by Advisor(s) will be conducted during the industrial training period. The students and the organisation will be informed on the date and time of the visit by the Advisor. Normally the visit will be conducted in the 15 th or 16th week of the training. Presentation by the student and discussion with the training supervisor will be held during the visit. The purposes of the Advisor visit to the training place are as follows: To assess student presentation during the visit, as part of the industrial training assessment
To obtain feedback on training programme, student performance and training progress through discussion with training supervisor(s). To establish industrial relations between the University and the organisation.
IMPORTANT NOTE: Advisor need to fill up VISITING ADVISOR FORM as in APPENDIX D during the visit. Advisor need to discuss and collect the filled‐up TRAINING SUPERVISOR FORM as in APPENDIX E from the supervisor during the visit and submit to RPMU for record keeping.
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5. Industrial Training Log Book Students should refer to TRAINING LOG BOOK as given in APPENDIX B. All the training content/activities need to be recorded on a daily basis. The log book is kept as:
A reflection of the student’s learning and experience during the industrial training;
Training records and evidences for supervisor and Advisor reference.
Part of professional practice in IT profession where incidence and evidence are recorded in proper documentation. Source of reference to prepare the Industrial Training Report. The log book must be submitted together with the Industrial Training Report.
IMPORTANT NOTE: The log book should be signed by the training supervisor on a weekly basis. The log book should be recorded on a daily basis.
6. Industrial Training Report An industrial training report should be prepared upon completion of training. The report is a compiled writing that demonstrates student’s learning and development in technical knowledge, practises and skills through the industrial experience. The training report should also reflect a student’s ability in communicating IT context such as design, processes, evaluation and decision making in a clear and concise manner through technical reports. Students should seek advice from their employers to ensure that no confidential materials are included in the report. The student should be able to present the report to the employers if needed. Any references made in preparation of the report should be recognised using standard APA 6th referencing formats. Students are advised to give a serious consideration in writing their report. The report must be written in good quality which explain all industrial experience and knowledge gained. Student should refer to the REPORT WRITING GUIDELINE as given in APPENDIX A to prepare their report. A copy of the Industrial Training Report and Training Log Book (bind together) should be submitted to the Administrative Assistant of RPMU TWO WEEKS after industrial training completed. Students should also retain a personal copy of the report.
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7. Industrial Training Assessment The industrial training performance assessment will be based on the following: 1. Training Supervisor Report (20%) 2. Industrial Training Report (60%) ‐ Assessed by Advisor 3. Industrial Training Presentation (20%) ‐ Assessed by Visiting Advisor (10%) + Training Supervisor (10%)
IMPORTANT NOTE: Advisor need to fill up the ASSESSMENT SUMMARY as in the APPENDIX G and submit to RPMU once all required document received.
8. Completion of Industrial Training Upon completion of a training period, STUDENT FEEDBACK FORM as in APPENDIX F and INDUSTRIAL TRAINING REPORT need to be submitted to the Administrative Assistant of RPMU. Students need to send a 'comb binding' report along with the softcopy of the report in the form of ‘thumb drive’. The thumb drive should be label with student name and matrix no. Industrial Training Advisor will finalised all the marks and submit to RPMU. Once ready, the marks will be updated into OUM system. Do refer to Figure 1. for further details of Completion procedure.
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Registration for Industrial Training
Enrollment for CBIT4106 / CDIT4106 (Industrial Training)
Student seeks and obtained placement (*)
Student submit the Training Registration Form to RPMU
Advisor confirm the Registration status to RPMU
Rejected (*) Student can obtain a copy of Letter of Undertaking from Admin Assistant of RPMU to support the placement request
Completion of Industrial Training
Student completes a min. continuous 16 weeks of training and 640 working hours
Student submits to RPMU Student Feedback Form Training Report + Log book
Advisor finalised the Assessment
Figure 1: Registration and Completion of Industrial Training Procedure
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Approved
RPMU issue confirmation letter on the Training Registration to the student
APPENDIX A ‐ Report Writing Guidelines
APPENDIX A
REPORT WRITING GUIDELINES No
Item
1.
Cover page Title Student Name Students ID Programme Training Period: Training Organisation:
2.
Table of Content Acknowledgement
xx
CHAPTER 1: INTRODUCTION
xx
3.
Pages
xx
1.1 Organisation Background Organisation Core Business History Organizational Chart 1.2 Student’s Placement/Department Department Organizational Chart Function of unit assign and its contribution to the organization Students Main Role
4.
CHAPTER 2: TASK PERFORMED
xx
2.1 Overview Objectives Scope Duration Summary of Task (1,2,3 …) 2.2 Task 1 Overview of the task carried out Responsibility (Individual/Team) Detail Process/Steps Taken Problem/Constraints Encountered Problems solving process, approach Hardware and Software Used (If applicable) System/Tools/Software Architecture (If applicable) 2.3 Task 2 2.4 Task 3
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5.
CHAPTER 3: CONCLUSION
xx
Describe the experience/observation throughout the training Benefit to the company Benefit to the student Meeting the objective of the training program Ability to relates the training to courses taught in the university Suggestion/Recommendation
APPENDIX (where applicable)
xx
6.
Business Rules/Business Process Process Modelling: Context Diagram/Data Flow Diagram Gantt Chart Current And Proposed User Interfaces Current & Proposed Systems Architecture Organizational Chart/ Photo Gallery Statistical Data
User/System Manual
Storyboard Sketches
Network Diagram
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APPENDIX B ‐ TRAINING LOG BOOK
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APPENDIX B
TRAINING LOG BOOK Personal Details
Student Name
:
Student Matrix No
:
Address
:
Email
:
Programme
:
Year/Semester of Study
:
Training Start Date
:
Training End Date
:
Company Details
Company Name
:
Company Address
:
Contact Person
:
Contact Number
:
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TRAINING LOG BOOK Training Week: (please specify training information by descriptive statement, tables, sketches, figures and etc)
Dat e
Time
Entry
Note: Please include attachment whenever necessary
Declaration
I hereby declare that all information provided above is true.
Signed by Trainee
Date
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Signed by Supervisor
APPENDIX C ‐ TRAINING REGISTRATION FORM
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APPENDIX C
TRAINING REGISTRATION FORM 1.
Student Name
2.
Student Matrix No
3.
Programme
4.
Student Mailing Address:
Tel : 5.
Email:
Training Organization Address:
Tel : 6.
7.
Email :
Details or Scope of Training Plan to be conducted:
Training Supervisor Name Supervisor Signature
Student Signature
Office use only
Name of Advisor: Status of Registration:
Signature of Advisor:
Date:
Note: Please return the completed form to Puan Azniyante Binti Mohd Dahalan, T : 03 ‐ 7801 1815, F : 03 ‐ 7803 0745, Email:
[email protected] 16
APPENDIX D ‐ VISITING ADVISOR FORM
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APPENDIX D
VISITING ADVISOR REPORT 1.
Student Name:
2.
Student Matrix No:
3.
Date of Visit:
4.
Name and Address of Training Organization
5.
Student Presentation Marks:
6.
Comment / Suggestion:
7.
Time:
/10
Visiting Advisor’s Name:
Signature
Date
Note: Please return the completed form to Puan Azniyante Binti Mohd Dahalan, T : 03 ‐ 7801 1815, F : 03 ‐ 7803 0745, Email:
[email protected]
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APPENDIX E ‐ TRAINING SUPERVISOR FORM
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APPENDIX E
TRAINING SUPERVISOR FORM 1. Trainee Name: 2. Overall evaluation of the trainee performance during the industrial training. Please tick (√) whichever that is appropriate from Very weak (1) to Excellent (5) for each of the criteria below and calculate the total score given. Description
Very weak
Weak
Fair
Good
Excellent
(1)
(2)
(3)
(4)
(5)
Teamwork Problem solving skill ICT skill Creative thinking Critical thinking Self‐ confidence Self‐motivation Time management Leadership skill Dependability Presentability Oral Communication Written Communication Total Score of Trainee Performance
/ 65
Trainee Presentation
3. Please give comments or suggestions on the present industrial training as practiced by Open University Malaysia for future improvement.
4. Name of Training Supervisor
Signature and Date
Stamp of Organisation
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/ 10
APPENDIX F ‐ STUDENT FEEDBACK FORM
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APPENDIX F
STUDENT FEEDBACK FORM 1. Student Name: 2. Student Matrix No: 3. Training Start Date & End : 4. Student Background: Age Gender Program Enrolled Year of work experience Highest qualification
5. Supervisor & Organisation Details: Name Gender Position Unit/Department Number of Organisation staff Main business of the organisation
Organisation Address
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6. Evaluation of your performance during the industrial training. Please tick (√) whichever that is appropriate from Very weak to Excellent for each of the criteria below: Description
Very weak
Weak
Fair
Good
Excellent
Teamwork Problem solving skill ICT skill Creative thinking Critical thinking Self‐ confidence Self‐motivation Time management Leadership skill Dependability Presentability Oral Communication Written Communication 7. Evaluation on your capacity meeting the course learning outcome. Please tick (√) whichever that is appropriate from Very weak to Excellent for each of the criteria below: Course Outcome
Very weak
Apply systematic approach in solving issues or developing IT solutions Demonstrate expertise in the application of information technology to support or manage business problems in a team Communicate effectively with various interest groups and written a technical report Independently seek, acquire and manage a variety of sources for continuous self‐development and lifelong learning. Behave in accordance with professional ethics, moral values and social responsibilities.
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Weak
Fair
Good
Excellent
8. Benefit /experiences gained from the industrial training:
9. Challenges/problems encountered during the industrial training:
10. Comments/suggestions on the present industrial training as practiced by Open University Malaysia for future improvement.
Student Signature
Date
Note Submit this form with your Training Report to Puan Azniyante Binti Mohd Dahalan, T : 03 ‐ 7801 1815, F : 03 ‐ 7803 0745, Email:
[email protected]
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APPENDIX G – ASSESSMENT SUMMARY
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APPENDIX G
SUMMARY OF THE ASSESSMENT 1. Student Name: 2. Student Matrix No:
Assessment Component
Weightage
Training Supervisor Report
20
Industrial Training Report
60
Industrial Training Presentation
20
TOTAL
Marks
100%
3. Advisor Name
Signature
Date
Note: Please return the completed form to Puan Azniyante Binti Mohd Dahalan, T : 03 ‐ 7801 1815, F : 03 ‐ 7803 0745, Email:
[email protected]
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